Dissertations / Theses on the topic 'Ethics|Law|Political Science, Public Administration'
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Heim, Aileen F. "Preventing Personal Conflicts of Interest for Contractor Employees Performing Acquisition Functions| What Lessons Can Be Learned From This First Effort to Address Government Contractors Employees' Personal Conflicts of Interest." Thesis, The George Washington University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=1537342.
Full textPersonal conflicts of interest among contractor employees are an increasingly visible and controversial area of U.S. Government contracting, given the U.S. Government’s expanded reliance on contractor personnel. On November 2, 2011, the FAR Council issued a final rule on preventing personal conflicts of interest for contractor employees performing acquisition functions and issued a request for information regarding whether other privately contracted services in addition to acquisition support present sufficient risk to the integrity of the U.S. Government procurement process to warrant additional regulation.
This paper will review the defects in the new rule; will evaluate what lessons can be learned from the new rule to enhance future rules governing the personal conflicts of interest of U.S. Government contractors’ employees; and recommend better integration of U.S. Government compliance regulations to include conflicts of interest rules, protection of proprietary information, and the mandatory disclosure rule to reduce contractor compliance cost and promote implementation efficiencies through integration.
Emerson, Blake Edward Broaddus. "Between Public Law and Public Sphere| Reconstructing the American Progressive Theory of the Administrative State." Thesis, Yale University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10160851.
Full textThis dissertation develops a normative theory of the American administrative state on the basis of Hegelian and American Progressive political thought. I reconstruct the substantive and procedural commitments of the American state from its intellectual history and institutional development. The basic principle I recover from this history is that the state must make the public sphere politically efficacious.
I begin by tracing German understandings of the state which heavily influenced certain American Progressives. G.W.F. Hegel, and the German public law scholars who followed in his footsteps, understood the modern state to have an emancipatory function. The public bureaucracy would institute the requirements of freedom through market regulation and social welfare provision. This German Hegelian theory of the state was not, however, democratic. Reflecting the failures of the Revolution of 1848 and the subsequent entrenchment of constitutional monarchy in the German states, Hegelian public law scholars sought only to free individuals from conditions of domination within civil society, not to enable the people as a whole to author the laws that bind them. This amalgam of liberal social aims and authoritarian state structure gave way to a crisis-prone, president-centered regime during the Weimar Republic.
American Progressives were deeply influenced by the Hegelian political thought, but they radically revised this German conception of statehood by democratizing it. W.E.B. Du Bois, Woodrow Wilson, John Dewey, Mary Parker Follett, and Frank Goodnow each engaged with German Hegelian thinkers in their efforts to imagine and legitimate bureaucratic institutions that would be appropriate for the American democratic context. Like Hegel, they defended administrative efforts to promote individual freedom. But they departed from the German tradition in emphasizing that administration must be rooted in popular sovereignty. The Hegelian Progressive theory that emerges from these writers has two normative requirements: The state must furnish the material and social requisites for individual and collective autonomy, and it must use participatory forms of administration to deliver these requisites.
This Progressive conception of democratic statehood provides a coherent perspective from which to assess and critique the legitimacy of our contemporary political order. The state's substantive aim should be to protect individual and collective autonomy against the unequal circulation of information and power in civil society. The state should carry out this aim procedurally through the "discursive separation of powers," which treats each branch of the federal government as an approximate institutionalization of the public. The political branches—the executive and the legislature—have only a qualified claim to represent the popular sovereign, because they lack complete information about the problems members of the public perceive. Their qualified authority must therefore be augmented through deliberative forms of administration, which bring the people back into the policy-making process when laws are implemented. The judicial branch must police this process to ensure that administrative agencies recognize the "public rights" which are established by statutory law and rooted in public discourse.
To demonstrate how this Progressive conception of the state functions in practice, I turn to the New Deal and the Civil Rights Revolution. New Deal agricultural agencies partially realized Progressive ideals through subsidies for marginal farmers and participatory forms of land-use planning. These reforms wrought social changes which contributed to the formation of the civil rights movement. I then show how administrative agencies in the War on Poverty furthered radical forms of participatory governance, while civil rights agencies operationalized the discursive separation of powers in combatting segregation.
Our contemporary state continues to follow this Progressive vision in many respects, but serious problems remain: affected parties do not participate equally in the administrative process; the president sometimes supplants broad public discourse with unilateral executive action; courts and agencies often deploy a technocratic mode of analysis that fails to foster ethical judgment by administrators and value-based argument with the affected public. Despite these institutional failures, the Progressive theory continues to provide a normatively attractive vision for administrative legitimacy. It avoids the narrow economistic reasoning of cost-benefits analysis and the unstable politics of plebiscitary democracy. This theory helps us to separate illegitimate from legitimate exercises of state power in the present, on topics ranging from climate change to immigration reform. By recovering the ethical content of the institutions that have evolved from Progressive political thought, we may better realize the democratic forms and functions of our state.
Di, Santo Denise Lynn 1961. "Public participation and environmental justice: Involving the public at two Superfund sites." Thesis, The University of Arizona, 1998. http://hdl.handle.net/10150/278679.
Full textFlodin, Frans. "Sustainable ethics in public administration? -Ethical dilemmas in sustainable development policy implementation." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-75551.
Full textHaysom, Georgina. "Legislating science and morality : statutory schemes for the regulation of reproductive technology in Australia, Canada and the United Kingdom." Thesis, McGill University, 1997. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=27453.
Full textThis thesis examines from a comparative perspective the proposed legislation in Canada and legislation enacted in the United Kingdom and the Australian states to govern the conduct of RGTs. Particular emphasis is given to the manner in which the legislation seeks to deal with the rapid pace of scientific development and with moral pluralism. The focus of the thesis is on the effectiveness of the legislation in these jurisdictions in light of the relationships between law and science and law and morality.
Rundle, Kristen. ""Nothing in this act shall preclude any better ideas" : exploring the relationship between legislation and governance." Thesis, McGill University, 2001. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=34018.
Full textFuentes, Graciela. "Constitutional guarantees and normative limits to free communication." Thesis, McGill University, 1994. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=26444.
Full textThe curtailment of sexual expression is at the core of the discussion of the nature of human beings and their relationship with the state power. By analyzing the way in which governments ban sexual messages, one can infer with a great degree of accuracy how they will react toward other forms of expression. This connection can be established because arguments justifying restrictions on pornography may be extended to justify prohibitions on other form of communication.
Inasmuch as freedom of expression meets the basic need for communication inherent to autonomous and morally responsible individuals, any restriction on it must stem from the principle that rights-protection is the highest value as supreme law rather than from a majority assertion of what is good for the individual and society as a whole.
Wilson, Joseph 1968. "Consumer welfare and government regulation of telecommunications : lessons for Pakistan." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=28037.
Full textFroment-Meurice, Isabelle. "La privatisation des entreprises en Fédération de Russie /." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=27450.
Full textAfter the launching of two Programs in 1992 and 1994, the privatization of small enterprises was largely completed. As far as middle and large enterprises are concerned, the transfer of ownership has mostly benefited employees, or not too transparent investors and banks, but rarely foreigners. Since 1995 the process of privatization has come under criticism and has slowed down. Future developments will depend upon the unfolding of politics in Russia.
Jürgens, Ralf Erich 1961. "Equality and gay rights in the United States and in Canada." Thesis, McGill University, 1990. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=59933.
Full textThis master's thesis considers whether the guarantee of equality in the U.S. Constitution and in the Canadian Charter of Rights and Freedoms can change this situation.
The first part argues that in theory the Fourteenth Amendment's equal protection clause provides a promising basis for challenges to policies and statutes that discriminate against gays. Nevertheless, these challenges are unlikely to be successful because most U.S. courts fail to see beyond the stereotypes that prevent homosexuals from gaining access to their civil rights.
The second part contends that the approach to constitutional equality taken by the Supreme Court of Canada might be more helpful in eradicating discrimination against gays. Challenges of, e.g., policies excluding homosexuals from the Canadian Forces or the exclusion of same-sex couples from the benefits that heterosexual couples enjoy should be successful.
Fournier, Sylvain. "Le processus de redressement de grief des forces armées canadiennes : mise en contexte et critique." Thesis, McGill University, 1997. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=20531.
Full textThe author's wish is to highlight deficiencies in the Canadian grievance procedure and to suggest changes which would improve the procedure.
The military context is reviewed in the first two parts of the thesis, it being the view of the author that the grievance procedure evolves in a work environment and as part of an institution which are unique.
In the following parts, the thesis will situate the military personnel within the legal framework in which it operates and will trace the origins of the grievance procedure. A detailed examination of the procedure will then be presented.
The last two parts of the thesis deal with judicial review of decision made in the grievance process and with a critical appraisal of the process. An overview of criticisms which may be leveled at this process in the Canadian Armed Forces will be followed by observations on the advantages of a system integrating positive features of the Canadian and American systems.
Keeler, Rebecca L. "Analysis of Proposed Revisions to Ethics Code of American Society for Public Administration." Digital Commons @ East Tennessee State University, 2012. https://dc.etsu.edu/etsu-works/653.
Full textMora, Guerra Mario Ivan. "Privacy law issues for encryption and government control in Mexico." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=27462.
Full textThis thesis studies the legal challenge of achieving a balanced legislative answer that ensures maximum protection of privacy without conflicting with law enforcement. It also warns the Mexican Consultant Committee on Informatic Policies about the potential problems that the use of encryption technologies will create in Mexico and proposes some solutions.
Mexico is urged to reform its laws pertaining to privacy and confidentiality, and to regulate the illegal and beneficial uses of encryption, in order to achieve a comprehensive and poised legal and administrative infrastructure for information technologies, privacy and encryption. We lay out basic legal parameters to shape a future encryption law in Mexico, emphasizing that the Mexican Government should guarantee that any Mexican can use, develop, market, import or export any encryption product, and that in no event should the Mexican Government impose any compulsory encryption standard. In order to control the criminal use of encryption, we suggest lawful compulsory decryption and certain encryption use restrictions in cases where these technologies are found to have been used to further a crime.
Glass, Kathleen Cranley. "Elderly persons and decision-making in a medical context : challenging Canadian law." Thesis, McGill University, 1992. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=39315.
Full textThe statutes, case law and legal literature referenced in this thesis are up to date as of December 25, 1991.
Dhillon, Balinder Singh. "The State's role in occupational health and safety administration /." Thesis, McGill University, 1992. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=56897.
Full textThe initial approach for ensuring acceptable work conditions had been through direct state intervention and the use of coercive power. In view of the limitations of this approach, over time, state regulation was replaced by the "self-regulation" or "internal-responsibility system" under which participants at the workplace were given an enhanced say in the regulatory process. Recent trends have continued to favour this shift towards deregulation of the state's administrative structures.
The self-regulation strategy, however, also has limited applicability and can only prove effective if applied in combination with the state's enforcement strategies. The two approaches need to be viewed as being complimentary to one another and not mutually exclusive. This being the case the state's role in the regulatory process would require re-examination and alteration to ensure an effective and efficient regulatory structure.
Lerner, Stephen 1966. "Toronto's Pearson International Airport : airport commercializationprivatization." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=20156.
Full textThe Canadian Government plans to "commercialize" Airports which involves leasing them to Airport Authorities. The federal government has reached an agreement on terms for transfer of Pearson Airport to the Greater Toronto Airport Authority ("GTAA"). Pearson airport will be one of the first airports to be transferred to local control under the Liberal governments Canadian Airport Authority model. Commercialization amounts to a transfer of Airports from one part of the public sector to another. It is plagued by many of the inefficiencies that characterize Government operated Airports.
Pearson Airport has significant market power. Pearson Airports market power can effectively be diffused by separating the airport's airside and groundside functions, and basing airside ownership on slots. Terminals I, II and III will be sold separately and will become the responsibility of several airport companies who will compete for Airlines and Passengers. Runways, taxiways and the apron would be owned and operated by a Corporation made up of investors and third party brokers.
Desbiens, Caroline 1965. "Government's liability for the control of air traffic as well as the inspection and certification of aircraft." Thesis, McGill University, 1992. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=26046.
Full textEven though the U.S. government has waived its sovereign immunity from civil liability, there remain, however, some exceptions. This thesis analyses the evolution of the jurisprudence and the applicability of these exceptions to the decisions of the federal employees in performing the control of air traffic and the inspection of aircraft.
This thesis then analyses the question of whether the federal employee carrying out these activities owe a duty of care to the passengers and the crew members and tries to identify the specific instances in which his negligent performance is accountable.
With regard to the controllers, it specifically tries to compare their duties with the duties of the pilots and to determine how the responsibility of each of these groups has been modified. (Abstract shortened by UMI.)
Al-Hosni, Talib Hilal. "The parliamentary experience in the Arab Gulf Cooperation Council (GCC) States : a step towards democracy : facts and ambitions." Thesis, University of Hull, 2000. http://hydra.hull.ac.uk/resources/hull:7029.
Full textNeshkova, Milena Ivanova. "The influence of subnational interests in supranational regulation." [Bloomington, Ind.] : Indiana University, 2008. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3331261.
Full textTitle from PDF t.p. (viewed on Jul 23, 2009). Source: Dissertation Abstracts International, Volume: 69-11, Section: A, page: 4497. Adviser: Evan J. Ringquist.
Disdier, Karine. "La problématique des télécommunications ou la place de la concurrence dans le mouvement français de libéralisation." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=23971.
Full textThis thesis analyses the place of competition in the new French telecommunications market and its link with the strong State tradition. The French market rule are thus analysed in compliance with the European Competition law and directives which apply to the sector, with references to the situation occurring in US, Canada and Europe.
This thesis gives thus a clear picture of what could still be considered as a barrier to the free exercise of competition by the new French operators, the European and foreign operators.
In conclusion, the French government in its way to liberalisation, have to let France Telecom privation being achieved and add more transparency to its own relationship with the public operator, in order to establish a clear competitive environment.
Zhu, Hong 1968. "Reforming the China Securities Regulatory Commission : towards efficient and effective regulation of China's securities markets." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=20146.
Full textThe purpose of this thesis is to review, and make recommendations in respect of, the securities regulatory system in China with particular attention to the regulatory role of the China Securities Regulatory Commission (CSRC).
After examining the characteristics of China's securities market development and identifying existing problems in the regulatory system, the thesis adopts a broad outlook through a comparative survey of securities regulators in selected jurisdictions in seeking appropriate resolutions to China's regulatory concerns.
Specific substantive reform proposals for improving the regulatory system and in particular the CSRC are subsequently presented. The overriding theme of the proposals is the need for a more effective CSRC, one that would be able to provide efficient and adequate regulation of China's securities markets.
The law in this thesis is stated as of July 1996.
Lavallée, Stéphane. "Analyse des institutions municipales et foncières instituées par la Convention de la Baie James et du Nord québécois sur le territoire du Nunavik par Stéphane Lavallée." Thesis, McGill University, 1994. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=26208.
Full textCordovez, Mónica. "Transfer of technology to Latin America." Thesis, McGill University, 1991. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=60476.
Full textState intervention, through the enactment of technology transfer legislation, is a viable alternative for strengthening the acquirer's bargaining position, and thus obtaining technology under fair and equitable terms. Technology transfer policies must focus on the generation of indigenous technological capabilities, rather than on the mere importation of consumptive technology. In order to achieve their ultimate goals--social and economic progress and technological self-reliance, developing countries' governments must integrate these policies within concrete and long-term economic development programs.
Montoya, Benítez Andrés. "A proposal for universal access to basic telecommunications services in Colombia." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape9/PQDD_0022/MQ50951.pdf.
Full textRaghav, Manu. "Theoretical and empirical analysis of issues concerning the state prosecutors." [Bloomington, Ind.] : Indiana University, 2007. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3297102.
Full textTitle from dissertation home page (viewed Sept. 25, 2008). Source: Dissertation Abstracts International, Volume: 69-02, Section: A, page: 0690. Adviser: Eric Rasmusen.
Collins, David A. "Absentee soldier voting in Civil War law and politics." Thesis, Wayne State University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3643244.
Full textDuring the Civil War, twenty northern states changed their laws to permit absent soldiers to vote. Before enactment of these statutes, state laws had tethered balloting to the voter's community and required in-person participation by voters. Under the new laws, eligible voters – as long as they were soldiers – could cast ballots in distant military encampments, far from their neighbors and community leaders. This dissertation examines the legal conflicts that arose from this phenomenon and the political causes underlying it. Legally, the laws represented an abrupt change, contrary to earlier scholarship viewing them as culminating a gradual process of relaxing residency rules in the antebellum period. In fact, the laws left intact all prewar suffrage qualifications, including residency requirements. Their radicalism lay not in changing rules about who could vote, but in departing from the prewar legal blueprint of what elections were and how voters participated in them. The changes were constitutionally problematic, generating court challenges in some states and constitutional amendments in others. Ohio's experience offers a case study demonstrating the radicalism of the legal change and the constitutional tension it created. In political history, prior scholarship has largely overlooked the role the issue of soldier voting played in competition for civilian votes. The politics of 1863-1864 drew soldiers into partisan messaging, since servicemen spoke with authority on the themes the parties used to attack their opponents: the candidates' military incompetence, Lincoln's neglect of the troops, and McClellan's cowardice and disloyalty. Soldiers participated politically not only as voters, but also as spokesmen for these messages to civilian voters. In this setting, the soldier-voting issue became a battleground in partisan efforts to show kinship with soldiers. The issue's potency became evident nationally after the 1863 Pennsylvania gubernatorial race, presaging the 1864 presidential contest. The Republican incumbent ran as "the soldiers' friend" and attacked his Democratic rival as the enemy of soldiers for opposing that state's soldier-voting law. The issue was decisive in securing civilian votes for the victorious Republican. That experience launched a nationwide push by Republicans to enact soldier-voting laws in time for the 1864 elections.
King, Samantha Jane. "Locating moral responsibility for war crimes : the new justiciability of 'system criminality' and its implications for the development of an international polity." Thesis, University of Plymouth, 2002. http://hdl.handle.net/10026.1/421.
Full textSweeney, James Anthony. "Margins of appreciation, cultural relativity and the European Court of Human Rights." Thesis, University of Hull, 2003. http://hydra.hull.ac.uk/resources/hull:3557.
Full textCastellino, Joshua. "International law and self-determination : the interplay of the politics of territorial possession with formulations of national identity." Thesis, University of Hull, 1998. http://hydra.hull.ac.uk/resources/hull:8038.
Full textAl-Sharif, Emad. "The meaning of self-defence under article 51 of the United Nations charter." Thesis, University of Hull, 2000. http://hydra.hull.ac.uk/resources/hull:4635.
Full textKeeler, Rebecca L. "A Career of Research in Public Administration." Digital Commons @ East Tennessee State University, 2013. https://dc.etsu.edu/etsu-works/652.
Full textBellemare, Daniel Martin. "The relevance of the structure-conduct-performance paradigm to horizontal merger analysis under the competition act." Thesis, McGill University, 1991. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=22441.
Full textThe author proceeds to a comparative analysis of the U.S. and Canadian antitrust regimes. The meaning of subsection 92(2) remains unsettled since the Competition Tribunal has not yet made a decision on the merits in a contested merger. The interpretation of subsection 92(2) suggested differs from that of the Director of Investigation and Research (Bureau of Competition Policy) and most antitrust commentators in Canada. (Abstract shortened by UMI.)
Keeler, Rebecca L. "Bridging the Gap with Public Value and Corporate Social Responsibility." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/650.
Full textBronk, R. Christopher. "In confidence information technology, secrecy and the state /." Related electronic resource: Current Research at SU : database of SU dissertations, recent titles available full text, 2005. http://wwwlib.umi.com/cr/syr/main.
Full textKetyer, Stephen Michael. "Limiting the scope of municipal authority over airport zoning in the United States : the New Jersey example." Thesis, McGill University, 1997. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=20538.
Full textKeeler, Rebecca L. "Managing Outsourced Administrative Discretion." Digital Commons @ East Tennessee State University, 2013. https://dc.etsu.edu/etsu-works/832.
Full textAli, Shaheen Sardar. "Equal before Allah, unequal before man? : negotiating gender hierarchies in Islam and international law." Thesis, University of Hull, 1998. http://hydra.hull.ac.uk/resources/hull:3876.
Full textRussell, Regena Kaye. "Welfare reform in Quebec : implications for single mothers and their children." Thesis, McGill University, 1992. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=61157.
Full textGlennon, Colin. "The Worst Supreme Court Decisions Ever! An Experimental Investigation of Agreement When the Supreme Court has Erred." Digital Commons @ East Tennessee State University, 2014. https://dc.etsu.edu/etsu-works/530.
Full textKeeler, Rebecca L., Aaron Wachhaus, Bob Cunningham, Tom Barth, Richard Huff, and Michael Howell-Maroney. "David Farmer: Methodologist?" Digital Commons @ East Tennessee State University, 2014. https://dc.etsu.edu/etsu-works/651.
Full textKeeler, Rebecca L. "Toward Common Ground: Public Value and Corporate Social Responsibility Scholarship." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/649.
Full textGlennon, Colin. "An Experimental Invetigation of Opposition to Landmark Supreme Court Decisions." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/532.
Full textVerney, Eric. "Indonesie, terre d'avenir." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=27468.
Full textEconomic take off is supported by a strong political regime that has been led by President Suharto for thirty years now. Foreign investors are attracted by this new, very magnetic and promising market. Faced with a high demand for investments approvals, the government is liberalizing regulations dealing with direct and portfolio investments.
In 1995, Indonesia was the first host country for foreign investments, before the Chinese People's Republic, which amounted to 39.9 billions of dollars.
Folami, Lati. "Lived Experience of Customer Servicing Among Court Personnel/Leaders in the Lagos State Judiciary." Thesis, University of Phoenix, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3583285.
Full textPoor and inadequate customer service is prevalent in the public sector of emerging economies. Also, limited leadership roles are ascribed to frontline employees in the sector. Improving customer service and empowering frontline employees could increase organizational effectiveness. The goal of this qualitative phenomenological study was to explore the problem of inadequate customer-service delivery skills and limited leadership roles for court personnel in the Lagos State Judiciary, Nigeria. The research was guided by two research questions: In what ways could the servicing experience of customers by court personnel/leaders in the Lagos State Judiciary be improved upon? and What are the lived experiences of leaders and customers in the Lagos State Judiciary System? The study participants’ were 25 court users of the Lagos State Judiciary. The data were subjected to analysis using the 4 step modified Van Kamm method by Moustakas to identify themes through exhaustive data coding and data distillation The 14 interview questions resulted in the emergence of 34 primary themes. Five overall themes emerged from thematic clusters and they were capacity building, attitude of court officials, policy changes, interaction with stakeholders and leadership training. The findings showed strong similarities between the participants’ lived experiences and experiences presented in relevant literature. The implication was that the management (leaders) of the Judiciary might benefit from this study by adopting the Folami Model for Improving Customer Servicing in the Lagos State Judiciary (FMICS – LSJ) to achieve customer service improvements. Researchers may wish in the future to explore the twin concepts of customer service and leadership styles in other contexts further to add further insight to existing literature.
Keeler, Rebecca L. "Democratic Accountability for Outsourced Government Services." Digital Commons @ East Tennessee State University, 2011. https://dc.etsu.edu/etsu-works/654.
Full textThomas, Jerry D. "LAW AND IDEOLOGY IN THE U.S. COURTS OF APPEALS JUDICIAL REVIEW OF FEDERAL AGENCY DECISIONS." UKnowledge, 2010. http://uknowledge.uky.edu/gradschool_diss/115.
Full textGenneby, Johan. "Hard Decisons, Soft Laws : Exploring the authority and the political impact of soft law in international law." Thesis, Linköping University, Department of Management and Economics, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-1864.
Full textThe question of whether there is soft law in international law has been as much the subject of contemporary debate as whether or not there is private legal authority in the international society. The legal boundaries seem to be blurred by the process of globalisation and the recent shift in international law. The traditional definition of international law has been outdated as new forms of treaties has introduced new subject of law to the judicial arena. At the same time a supplementary map of law has been added to the cartography of international law, soft law. These correlating processes have comprehensive political and legal consequences at both the international and national levels. This essay examines and identifies soft law from a legal-political perspective and locates and explores private forms of legal authority on the map of contemporary international law. In respect to theory, it accounts for an interdisciplinary approach involving issues of both international law and international relations. In the process this study examines issues regarding the relative legal normativity and the blurring of legal authority in international law. The focus is on the legal character, the constitutive practices and the legal and political influence of soft law. It discusses the influence and power exerted by soft law over state actors in the international system and at the national level. The essay finds that soft law is of substantial relevance in the international ambit. To some extent a limited normative force of certain norms is recognized in soft law even though it is conceded that those norms would not be enforceable by an international court or other international organ. To say that it does not exist because it is not of the enforceable variety, might blind students of international law to another dimension of the landscape of international practice. Soft law does not translate to soft obligations in the reality of international society, and it seems to be some confusion surrounding the obligations conceived by it. The research here presented suggests that its political and legal power is substantial. The researched examples do not display any real private legal authority in soft law. This is because soft law is found to be a separate phenomenon from international law proper. However, soft law’s impact on national governments combined with the wider acceptance of the presence of private actors in the creation of soft law suggests that private power is noteworthy in comparison. In one of the studied examples, the soft law is concluded by private business representatives solely, but in requiring the status of soft law it is dependant on the recognition of the international and national legal bodies.
Keeler, Rebecca L. "William Wilberforce Trafficking Victims Protection and Reauthorization Act of 2008." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/483.
Full textGlennon, Colin, and Mikel Norris. "Indicators of Judicial Greatness: An Exploration into which Factors Influence or Predict wither Supreme Court Justices Will be Considered Historically Great." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/529.
Full textBrynte, Wärlegård Julia, and Rebecca Gülenay. "MYNDIGHETER I OMSTÄLLNING En kvalitativ studie om digitalisering inom offentlig förvaltning." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-67631.
Full text