Relevant bibliographies by topics / ETOM

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  2. Dissertations / Theses
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  4. Book chapters
  5. Conference papers
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Academic literature on the topic 'ETOM'

Author: Grafiati
Published: 4 June 2021
Last updated: 8 February 2022

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Journal articles on the topic "ETOM"

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Um, Ik-Hwan, Ji-Sun Kang, and Julian M. Dust. "Alkali metal ion catalysis and inhibition in alkaline ethanolysis of O-Y-substituted-phenyl O-phenyl thionocarbonates: contrasting M+ ion effects upon changing electrophilic centre from C=O to C=S." Canadian Journal of Chemistry 95, no. 1 (January 2017): 45–50. http://dx.doi.org/10.1139/cjc-2016-0378.

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Pseudo-first-order rate constants (kobsd) were measured for nucleophilic substitution reactions of O-Y-substituted-phenyl O-phenyl thionocarbonates (4a–4h) with alkali metal ethoxides (EtOM, M = Li, Na, or K) in anhydrous ethanol at 25.0 ± 0.1 °C. Plots of kobsd vs. [EtOM] exhibited upward curvature for the reaction of O-4-nitrophenyl O-phenyl thionocarbonate (4a) with EtOK in the presence of 18-crown-6-ether (18C6), but showed downward curvature for the reaction with EtOLi, indicating that the reaction is catalyzed by the 18C6-crowned K+ ion, but is inhibited by Li+ ion. The kobsd values were dissected into kEtO− and kEtOM, the second-order rate constant for the reaction with dissociated EtO− and ion-paired EtOM, respectively. The reactivity of EtOM toward 4a increases in the order EtOLi < EtONa < EtO− < EtOK < EtOK/18C6, which is in contrast to that reported previously for the corresponding reaction of 4-nitrophenyl phenyl carbonate (a C=O analogue of 4a), e.g., EtO− ≈ EtOK/18C6 < EtOLi < EtONa < EtOK. The reaction mechanism, including the transition-state model and the origin of the contrasting reactivity patterns found for the reactions of the C=O and C=S compounds, are discussed.
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Henrique, Francisco de A. N., and Renilson T. Dantas. "Estimativa da evapotranspiração de referência em Campina Grande, Paraíba." Revista Brasileira de Engenharia Agrícola e Ambiental 11, no. 6 (December 2007): 594–99. http://dx.doi.org/10.1590/s1415-43662007000600007.

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Deste trabalho se objetivou estimar, através de uma fórmula empírica, a evapotranspiração de referência diária no município de Campina Grande, PB (EToT), utilizando-se a amplitude térmica diária. Estimou-se, também, a ETo diária usando-se os métodos de FAO-Penman-Monteith (EToPM), Hargreaves (EToH) e Linacre (EToL), sendo depois correlacionados com a EToT proposta na pesquisa, por estação do ano; para isto foram coletados valores diários das temperaturas, umidade relativa do ar, radiação solar, precipitação, pressão atmosférica e velocidade do vento a 2 m da Estação Meteorológica Automática, instalada na Universidade Federal de Campina Grande (UFCG), no período de 1 de janeiro a 31 de dezembro de 2004. Tais valores foram registrados no intervalo de 10 min. Verificou-se que as correlações da EToT com EToH, obtiveram o melhor ajuste, cujos coeficientes foram: R² = 0,7882 (no ano), R² = 0,9796 (no verão), R² = 0,8253 (no outono), R² = 0,878 (no inverno) e R² = 0,914 (na primavera). Conclui-se que os métodos de EToPM e EToL não se ajustaram bem para Campina Grande, PB, o que evidencia que a EToT poderá ser utilizada na forma proposta para estimativa da ETo desta localidade. Das equações propostas, a única restrição é o EToT para o verão caso em que se recomenda o uso da equação anual.
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Tcukanova, Olga, Elena Torosyan, Marina Morozova, and Ekaterina Shekhovtsova. "Standardization of eTOM model for solving problems of the Russian telecommunications market." E3S Web of Conferences 110 (2019): 02077. http://dx.doi.org/10.1051/e3sconf/201911002077.

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The article considers the problems of the Russian telecommunications market, substantiates the need for standardization of the eTOM model for OSS/BSS systems. There is a necessity to regulate the eTOM model (Enhanced Telecom Operations Map) by domestic regulatory documents in the domestic market. It will allow creating holistic and high-quality operations of end-to-end processes, providing a basis for understanding and managing IT application portfolios in terms of requirements for business processes. The authors conclude that the regulation of the eTOM model could solve the problems of the OSS/BSS solutions of the Russian market.
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Choi, Yun-Jeong. "Design and Implementation of Text Classification System based on ETOM+RPost." Journal of the Korea Academia-Industrial cooperation Society 11, no. 2 (February 28, 2010): 517–24. http://dx.doi.org/10.5762/kais.2010.11.2.517.

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Korzachenko, Olga, and Vadim Getman. "Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation." Scientific Journal of Riga Technical University. Computer Sciences 42, no. 1 (January 1, 2010): 45–50. http://dx.doi.org/10.2478/v10143-010-0040-8.

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Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation For now, in front of telecommunication branch enterprises of Ukraine, there is a problem of activity improvement with the purpose of granting high-quality services and maintenance of competitive position, both on internal, and on a foreign market. To solve this problem, telecommunication companies appropriate to use the mechanisms of business-oriented process management and improvement of end-to-end business-processes. The purpose of this article is a choice of effective business-process model that will allow telecommunications companies to provide modern, high quality and cost competitive services. During research, conditions of the telecommunication branch enterprises of Ukraine were investigated and key problems of their activity were revealed. Existing business-process models have been considered and analyzed and the optimal model was chosen, according to the put criteria. By results of the analysis a conclusion was drawn, that to the enterprises for business-process modeling is expedient for using eTOM - high-level system business-oriented model aimed for providing of any technological services, including IT. As advantages from introduction eTOM at the Ukrainian enterprises were analyzed.
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Kosakowski, Michał. "Egzystencjalna Teoria Umysłu: konstrukcja narzędzia pomiarowego." Testy psychologiczne w praktyce i badaniach, no. 1 (January 15, 2016): 60–75. http://dx.doi.org/10.14746/tppb.2016.1.4.

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Egzystencjalna Teoria Umysłu (EToM) jest postulowanym przez J. Beringa mechanizmem postrzegania wydarzeń życia codziennego jako rezultat działalności istot nadprzyrodzonych.Wykazano, iż skłonność do dostrzegania w nich intencjonalności koreluje ze wyższymi wynikami na skali współczynnika empatii (EQ). W pracy przedstawiono tworzenie kwestionariusza mającego służyć do pomiaru funkcjonowania EToM, w populacji osób zdrowych. W skład próby weszło 189 studentów (41 mężczyzn, średnia wieku 22 lata). W celu weryfikacji trafności teoretycznej skorelowano wyniki kwestionariusza PETU z wynikami kwestionariusza Ilorazu Empatii (EQ-40), subtelną skalą paranoi (Pa-S) z testu MMPI i wynikiem uzyskanym w pomiarze myślenia analitycznego. Uzyskano słaby istotny statystycznie dodatni związek wyników PETU z wynikami EQ-40 (rho = 0,25, p < 0,05), zgodnie z założeniami teoretycznymi. Analiza czynnikowa kwestionariusza wykazała istnienie jednego czynnika (α = 0,78).
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R L, Priya, and Nupur Giri. "Performance Monitoring and Resource Provisioning in NGN over eTOM." International Journal of Next-Generation Networks 7, no. 2/3 (September 30, 2015): 01–09. http://dx.doi.org/10.5121/ijngn.2015.7301.

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Bering, Jesse M. "The Existential Theory of Mind." Review of General Psychology 6, no. 1 (March 2002): 3–24. http://dx.doi.org/10.1037/1089-2680.6.1.3.

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The primary causal explanatory model for interpreting behavior, theory of mind, may have expanded into corridors of human cognition that have little to do with the context in which it evolved, questioning the suitability of domain-specific accounts of mind reading. Namely, philosophical–religious reasoning is a uniquely derived explanatory system anchored in intentionality that does not clearly involve behavior. The presence of an existential theory of mind (EToM) suggests that individuals perceive some nondescript or culturally elaborated (e.g., God) psychological agency as having encoded communicative intentions in the form of life events, similar to a person encoding communicative intentions in deictic gestures. The emergence of EToM is discussed from ontogenetic and phylogenetic perspectives; autism is examined to determine whether alternate core explanatory models (e.g., folk physics) are used by those with deficits in theory of mind to derive existential meaning.
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Leghroudi, D., M. Eraisse, N. Moumkine, M. Bellafkih, and M. Ramdani. "ETOM Process to Manitor and Corelat IPTV QOS in IMS." International Journal of Next-Generation Networks 3, no. 2 (June 30, 2011): 53–72. http://dx.doi.org/10.5121/ijngn.2011.3204.

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Saragih, Lihardo Ranjaliba, Gendut Suprayitno, and Dahmir Dahlan. "Model Pengukuran Proses Bisnis CRM Berbasis eTom dan IT-IL." Jurnal INKOM 8, no. 2 (April 28, 2015): 83. http://dx.doi.org/10.14203/j.inkom.399.

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Saat ini perusahaan Telekomunikasi melakukan transformasi model bisnis melalui Manage service, untuk mengurangi beban biaya perusahaan. Perusahaan telekomunikasi sangat melekat dengan teknologi mutakhir dan padat modal, maka transformasi perlu dilakukan dengan pendekatan khusus sehingga dapat mempertahankan daya saing, bukan sekedar outsourcing karyawan umumnya. Hal ini kemudian mengubah paradigma outsourcing dalam industri telekomunikasi global dalam sebuah istilah Manage service.Perusahaan menyadari bahwa Manage service ternyatarumit didefinisikan apalagi dieksekusi, sehingga perlu dilakukan pengukuran tingkat kematangan dalam skala aktivitas atau proses bisnis yang akan dialihdayakan. Penelitian dilakukan untuk mengukur tingkat kematangan proses bisnis dalam Manage services, menghasilkan penataan ulang model bisnis perusahaan.Peneliti menggunakan framework eTOM dan IT-IL dalam mengukur unit bisnis "Customer Relationship Management - Customer Care" yang akan menerapkan Manage service. Hasil studi adalah berbagai aspek identifikasi terkait dengan layanan potensial outsourcing yang dikelola, saran restrukturisasi tata kelola sesuai dengan referensi tingkat kematangan, dan memberikan rekomendasi kebijakan yang tepat.
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Dissertations / Theses on the topic "ETOM"

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Jezl, Tomáš. "Využití frameworku NGOSS při zavádění SOA v prostředí telekomunikačního operátora." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-7608.

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Tato diplomová práce se zabývá problematikou servisně orientované architektury a služeb, které tvoří její základní stavební prvky. Jejím cílem je vymezení způsobu, jakým lze navrhovat jednotlivé podnikové aktivity jako služby, které jsou založeny na podobném principu a disponují stejnými charakteristikami jako služby, které jsou navrhovány na technologické úrovni SOA. Práce je rozdělena do pěti částí. Smyslem prvních čtyřech je vytvoření určitého teoretického základu, který je následně využit pro účely prakticky orientovaného příkladu, který se zabývá identifikací služeb. První část je věnována vysvětlení podstaty a významu enterprise architektury. Na ní navazuje další část, která ze zabývá architektonickými frameworky a jejímž smyslem je popsání charakteristik frameworku NGOSS (New Generation Operations Systems and Software), který je určen pro poskytovatele telekomunikačních služeb. Nástroje tohoto frameworku, kterými jsou datový model eTOM (enhanced Telecom Operations Map) a datový model SID (Shared Information/Data Model) jsou využívány v již zmiňované závěrečné části. Předposlední část práce je věnována teoretickému pojednání o servisně orientované architektuře a službách. Kapitola obsahuje popis procesu zavádění servisně orientované architektury a dále uvádí charakteristiky, kterými by měli služby disponovat. Závěr práce je věnován názornému příkladu, jak přistupovat k identifikaci služeb. V rámci závěrečné části je jednak navrhován postup, jak služby identifikovat na základě podnikových procesů a jednak jsou zde demonstrovány a hodnoceny možnosti využití obou zmiňovaných nástrojů frameworku NGOSS v rámci tohoto postupu
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Silva, Ranério Fernandes da. "Uma abordagem convergente para o mapeamento de processos ITIL similares aos do modelo eTOM." reponame:Repositório Institucional da UnB, 2007. http://repositorio.unb.br/handle/10482/6732.

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Dissertação (mestrado)—Universidade de Brasília, Departamento de Engenharia Elétrica, 2007.
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Este trabalho apresenta uma proposta de racionalização dos processos de gerenciamento de serviços para uma empresa de Telecomunicações, através da utilização dos modelos de referência, eTOM em telecomunicações, e ITIL, em TI, como referência para o gerenciamento dos processos de negócio de uma empresa de telecomunicações e das melhores práticas de gerenciamento de serviços de TI. A abordagem da racionalização dos processos é focalizada no atendimento aos serviços convergentes. Neste trabalho é feita a conceituação da Governança Corporativa e de Governança de TI e suas relações com a lei Sarbanes Oxley e outras regulamentações externas. Estudou-se o framework de melhores práticas para o gerenciamento de serviços de TI, ITIL, e o seu alinhamento com o negócio. É realizada uma conceituação do framework NGOSS (New Generation Operation Support System) e foi realizado um estudo detalhado do Enhanced Telecom Operation Map (eTOM). Aplicou-se também uma atualização e entendimento do cenário atual de telecomunicações e seus relacionamentos com os processos de convergência tecnológica e de serviços. Como ferramenta de apoio para as empresas na adoção de processos para suportar serviços convergentes, foi apresentado o desenvolvimento de proposta de modelo de utilização colaborativa entre os frameworks eTOM e ITIL. Como resultado, tem-se uma avaliação da aplicação de um modelo de utilização colaborativa do eTOM e ITIL, suas oportunidades de aplicação, um entendimento do nível maturidade da convergência dos processos e a mensuração dos ganhos proporcionados pela utilização de um framework convergente. ________________________________________________________________________________ ABSTRACT
This work presents a process optimization proposal for a telecommunications company services management processes, using he reference models eTOM, for telecommunications, and ITIL, for IT, as references, respectively, for the business processes management in a telecommunications company and the best practices in services management of IT. The approach for the process improvement is in the fulfillment of the convergent services. In this work the concepts of Corporative Governance and IT Governance are developed and their relationship with the Sarbanes Oxley law and other regulations are detailed. The IT Service Management best practices framework, ITIL, was analyzed, and its alignment with the business was determined. The conceptualization of the framework NGOSS (New Generation Operation Support System) was carried out through a detailed study of the Enhanced Telecom Operation Map (eTOM). Besides, it was presented an information update of the current telecommunications scene and its relationship with the technological convergence processes and services. As a support tool for the companies adopting convergent support services, the development of a collaboration model involving the frameworks eTOM and ITIL was presented. As a result, one has an application evaluation of the convergent model using eTOM and ITIL, its application opportunities, agreement convergence level maturity processes and the benefits of the use of a convergent framework.
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Alves, Marcelo Giovane. "Automa??o do processo de ger?ncia de for?a de trabalho terceirizada no setor de telecomunica??es." Pontif?cia Universidade Cat?lica de Campinas, 2007. http://tede.bibliotecadigital.puc-campinas.edu.br:8080/jspui/handle/tede/483.

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After the spilt of TELEBRAS that started the consolidation of the Telecommunications in the Brazilian market, which goes through the reduction in the operational costs of the operators of Personal Mobile Service (PMS). The integration of the business processes with the outsourcing companies shall be considered as part of the Work Force Management (WFM) process that was transferred outside the operator s border. The outsourcing of work force should be used as main condition in reduction of these costs. This document presents a new model for implementation of the WFM associated with a Service level Agreement (SLA) with performance indicators and targets pre-established in a signed contract between the parties, and focused on the macro process for guarantee of quality in the enhanced Telecommunications Operation Map (eTOM). This model allows the process to manage outside the operator s borders by using resources B2B, WAP and SMS in external environment defined by the eTOM model, as for proper human resources and as well for outsourcing companies in a more collaborative form.
Ap?s a cis?o da TELEBR?S, deu-se in?cio ? consolida??o do mercado brasileiro de telecomunica??es que passa pela redu??o dos custos operacionais das operadoras de Servi?o M?vel Pessoal (SMP). A integra??o dos processos de neg?cio com as empresas terceirizadas deve considerar que parte do processo de Ger?ncia da For?a de Trabalho (GFT) foi deslocado para fora das fronteiras da operadora. A terceiriza??o da for?a de trabalho vem sendo utilizada como principal forma de redu??o destes custos. Este trabalho, apresenta um novo modelo para a implementa??o da GFT associada a um Acordo de N?vel de Servi?o (Service Level Agreement - SLA) com indicadores de desempenho e metas pr?-estabelecidos num contrato firmado entre as partes e focado no macro processo de garantia de qualidade do enhanced Telecommunications Operation Map (eTOM). Esse modelo, permite gerenciar o processo al?m das fronteiras da operadora utilizando recursos B2B, WAP e SMS no ambiente externo definido pelo modelo eTOM, tanto para recursos humanos pr?prios quanto para empresas terceirizadas de forma mais colaborativa.
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Freitas, Filipe André Martins de. "O processo de elaboração de uma arquitectura de informação tendo em vista o CRM de duas empresas de telecomunicações portuguesas." Master's thesis, Instituto Superior de Economia e Gestão, 2009. http://hdl.handle.net/10400.5/1150.

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Mestrado em Ciências Empresariais
Os relacionamentos constituem uma das principais formas de diferenciação adoptadas pelas organizações na actualidade, sendo o CRM (Customer Relationship Management) a estratégia utilizada na procura da fidelização de relacionamentos com clientes. O sector das telecomunicações tem sofrido grandes alterações e tem sido marcado por uma vaga de fusões e alianças de empresas, parcerias estratégicas, entrada de novos actores e regulamentação assimétrica. O presente trabalho faz uma reflexão sobre como se processa a elaboração de uma arquitectura de informação, tendo em vista o sistema de informação de CRM de duas grandes empresas portuguesas de telecomunicações no seu processo de convergência/integração. Faz-se também a análise da framework eTOM, verificando os seus contributos práticos para as operadoras de telecomunicações. Para a realização do objectivo proposto foi desenvolvido um de estudo de caso único, onde se analisaram os três pilares do CRM; pessoas, processos e tecnologias. A recolha de dados foi efectuada através de entrevista, observação directa e análise documental. Como resultado observou-se que as características da gestão de topo, a cultura empresarial e a resistência à mudança são factores determinantes no processo de desenvolvimento e utilização bem sucedida de um sistema de CRM, factores estes que se consubstanciam num dos pilares que sustentam as organizações, as pessoas. Também são encontradas características que destacam a importância da tecnologia e dos processos mas observa-se que sozinhos não garantem o sucesso da adopção e utilização dos SI/TI (Sistemas de Informação/Tecnologias de Informação). Constatou-se também durante este estudo que a framework eTOM é um elemento facilitador das relações entre os três pilares do CRM para empresas do sector de telecomunicações.
Nowadays, organizations, adopts relationships as one of the main ways of differentiation, being the CRM (Customer Relationship Management) the strategy used for searching reliable relationships with clients. Telecommunications sector has suffered from major alterations and has been marked by a considerable number of fusions and alliances of enterprises, strategic partnerships, introduction of new actors and asymmetric regulation. This work reflects upon an elaboration of an information architecture, taking into consideration the Information Systems and the CRM of two great Portuguese telecommunications companies, in their convergence/integration process. Also the framework eTOM is analyzed, and its practical contributions for the telecommunications operators, checked. To reach the claimed goals, a unique case study was performed and the three CRM pillars were studied; people, processes and technologies. Data was collected from interviews, direct observation and documental analyses. In this case, top management, company culture and fear/resistance to changes are the principal factors conditioning the development and application of successful CRM systems, which depends mostly upon people, the key element of any enterprise. Technologies and processes are also important, but without worker involvement, do not assure successful use and adoption of IS/IT (Information Systems/Information Technologies). On the other hand, eTOM framework is an element that eases the relationships among the three pillars of CRM, for telecommunication sector enterprises.
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Příhoda, Stanislav. "Vztah EA a vybraných referenčních modelů." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-162569.

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This thesis is focused on the competence of Enterprise Architecture, which is discussed in the introductory theoretical part as a comprehensive practice and subsequently in the relation between Enterprise Architecture and a specific aspect that is used in the EA initiatives - the reference models is discussed. In relation to the set objective the basic definitions of Enterprise Architecture are discussed and analyzed in the Chapter 2, and brief look at the description of the architectures along with the key business drivers and benefits of EA is also provided. In the Chapter 3 the content evolution of architectural disciplines is presented, particularly in terms of the scope of EA and maturity in the enterprises. A general analysis of the Enterprise Architecture is completed in the Chapter 4 where is addressed a crucial aspect of Enterprise Architecture - the architectural frameworks. The second part focuses on the key objectives of the thesis related to the reference models. The criterial evaluation system of reference models and the classification scheme for reference models are introduced as the key proposed approaches. In chapter 5.3 is also provided the structural analysis of five selected reference models that are evaluated on the basis of the predefined criteria and classified in the proposed scheme at the end. Both proposed approaches, the criterial evaluation system and the classification scheme for reference models, are in the chapter 5.6 assessed and verified by the subject matter experts in the field of EA.
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Salgado, Rojas Mario Rolando. "Rediseño del Proceso de Atención a los Técnicos y Soporte a la PGI en Telefónica CTC Chile." Tesis, Universidad de Chile, 2009. http://repositorio.uchile.cl/handle/2250/102103.

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El proyecto consiste en el rediseño del proceso de instalación de ADSL (Banda Ancha), con énfasis en los procesos de gestión de producción, en la entrega del servicio y de las actividades de apoyo que realiza la Plataforma de Gestión de las Instalaciones (PGI) para asistir al técnico en el momento de presentarse un problema o falla en la instalación. Dichos problemas pueden ir desde la inexistencia de un par de cobre en el armario para conectar al nuevo cliente hasta un cambio en el producto solicitado por parte del cliente al momento de la instalación. Para solucionar estas situaciones, el técnico debe contactarse vía telefónica con la PGI, donde una operadora realizará las gestiones que se requieran para resolver dicho problema en la instalación. Como respuesta a esta problemática, se diseñó una solución de auto-atención utilizando un dispositivo inalámbrico, el cual permite conectividad con los sistemas de Telefónica, permitiendo autonomía y resolución de las distintas situaciones que se presentan en la casa del cliente. Para el modelamiento, tanto de la situación actual como la mejorada, se utiliza la metodología desarrollada por el Dr Oscar Barros para el rediseño de los procesos de negocios con soporte de Tecnologías de la Información. Además se utiliza el FrameWork Etom, el cual ha sido diseñado por un conglomerado de las empresas de Telecomunicaciones más importantes a nivel mundial. En él se plasma las actividades y procesos que debiera tener y realizar una empresa de telecomunicaciones “modelo” en la industria. Como resultado de éste proyecto se obtuvo el ordenamiento de los procesos actuales de la PGI, resolución por tipología, generación de data necesaria para realizar análisis sobre dichas ocurrencias y mejor percepción por parte de los clientes al momento de instalar. Se obtuvieron reducciones de hasta un 50% en llamadas no atendidas y segundos llamados, lo cual se traduce en ahorros de $6 Millones por este concepto y se generan facturaciones tempranas por montos de $9.5 Millones mensuales sólo por ADSL.
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Faro, Luiz Filipe de Almeida Tovar. "Técnicas para garantia de qualidade fim-a-fim em serviços de telecomunicações digitais." Universidade de São Paulo, 2007. http://www.teses.usp.br/teses/disponiveis/3/3141/tde-08012008-153141/.

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Este trabalho apresenta um conjunto de conceitos, ferramentas e metodologias que, se aplicados em conjunto, permitem às entidades responsáveis por desenvolver e oferecer serviços de telecomunicações atender melhor às expectativas dos seus clientes. Esse conjunto de ferramentas foi criado a partir da identificação e seleção de conceitos e metodologias desenvolvidos originalmente para serem aplicados em diversas atividades: produção fabril, projeto de produtos para consumo massificado, gestão de redes de telecomunicações, gestão empresarial e outros. As ferramentas selecionadas incluem conceitos das áreas de Gestão da Qualidade Total, dos trabalhos do TeleManagement Forum e da Fundação Nacional da Qualidade. Os conceitos e metodologias selecionados foram então posicionados sobre um conjunto de mapas e diagramas que visam representar a interação entre consumidores, seus prestadores de serviço e as entidades que desenvolvem serviços para estes. Assim, este trabalho parte de uma ampla gama de conhecimentos originários de diversas disciplinas diferentes e propõe uma maneira de integrá-los de forma otimizada para aplicação em serviços de telecomunicações.
This work presents a set of concepts, tools and methodologies that, if applied together, allow telecommunications service providers and developers to better fulfill their customers\' expectations. This set of tools was created by identifying and selecting concepts and methodologies originally developed for deployment on different industries: manufacturing, consumer goods development, communications network management, corporate management and so on. The selected tools include concepts from Total Quality Management, the works of the TeleManagement Forum and the models developed by the Brazilian National Foundation for Quality (FNQ). These selected concepts and methodologies were then positioned over a set of conceptual maps and diagrams that aim to model the interaction between consumers, their service providers and the entities that develop services for the later. As such, this work starts from a broad range of techniques that come from very different knowledge fields and proposes a way to integrate them in an optimized set for application on the telecommunications industry.
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Gottvaldsson, Frida, and Emma Jakobsson. "Offentligt Etos : En Problematisk Gestaltning." Thesis, Högskolan i Halmstad, Sektionen för hälsa och samhälle (HOS), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-26668.

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Föreliggande uppsats är en gestaltningsstudie, frågan är om och hur de offentliga värdeprinciperna gestaltas i medias nyhetsförmedling gällande Migrationsverket. Vår undran är om det svenska folkets låga förtroende för myndigheten till viss del kan förklaras av hur värdeprinciperna gestaltas i media. Styrande för uppsatsen är regeringsuppdraget angående offentligt etos samt gestaltningsteori. Vald metod är innehållsanalys och materialet utgörs av två av Sveriges mest besökta tidningar på internet, Dagens Nyheter & Aftonbladet. Resultatet av studien visar att värdeprinciperna till viss del gestaltas i media. Avslutningsvis kan svenska folkets låga förtroende för Migrationsverket sammankopplas med medias gestaltning av värdeprinciperna, det kan mycket väl vara så att medierapporteringen påverkar det låga förtroendet, om än osagt i vilken utsträckning.
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Ongolo, Adrien. "Fondement rationnel de l'idée d'evu eton." Lille 3 : ANRT, 1987. http://catalogue.bnf.fr/ark:/12148/cb37600129c.

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Dunlay, Samantha, and Jonathan M. Peterson. "CTRP3 Prevents ETOH- Induced Hepatocyte Apoptosis." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/127.

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Books on the topic "ETOM"

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Korobkina, Zoi︠a︡ Vasilʹevna. Ob etom dolzhen znatʹ kazhdyĭ: Narkotizat︠s︡ii︠a︡ deteĭ i molodezhi--prestuplenie pered nastoi︠a︡shchim i budushchim Rossiĭ. Vladimir: Vladimirskiĭ gosudarstvennyĭ pedagogicheskiĭ un-t, 2002.

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Yasushi, Mutō, ed. Etō Jun. Tōkyō: Nihon Tosho Sentā, 1998.

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Nicolson, Adam. About Eton. Ebrington: Long Barn Books, 2010.

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Hribar, Tine. Fenomenološki etos. Ljubljana: Založba ZRC, ZRC SAZU, 2009.

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Bill, James. Eton crop. New York: Foul Play Press, 1999.

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Eton schoolboy's album. New York: St. Martin's Press, 1985.

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Sinamo, Jansen H. 8 etos keguruan. 2nd ed. Jakarta: Institut Darma Mahardika, 2010.

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Qăt͡hergholov, Azamat. Etem i͡alan: Roman. Ȯfȯ: "Kitap", 1997.

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Qodir, Zuly. Agama & etos dagang. Klodran Indah, Solo: Pondok Edukasi, 2002.

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Etos i progres. Niš: Prosveta, 1993.

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Book chapters on the topic "ETOM"

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Misra, Kundan. "Telemanagement Forum: eTOM." In Computer Communications and Networks, 117–31. London: Springer London, 2004. http://dx.doi.org/10.1007/978-0-85729-400-5_9.

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Raouyane, B., M. Bellafkih, M. Errais, D. Leghroudi, D. Ranc, and M. Ramdani. "eTOM Business Processes Conception in NGN Monitoring." In Advanced Research on Computer Education, Simulation and Modeling, 133–43. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-21802-6_22.

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Gooch, Jan W. "EtOH." In Encyclopedic Dictionary of Polymers, 284. New York, NY: Springer New York, 2011. http://dx.doi.org/10.1007/978-1-4419-6247-8_4629.

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Ellenbroek, Bart, Alfonso Abizaid, Shimon Amir, Martina de Zwaan, Sarah Parylak, Pietro Cottone, Eric P. Zorrilla, et al. "EtOH." In Encyclopedia of Psychopharmacology, 502. Berlin, Heidelberg: Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-540-68706-1_3246.

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Mini, Piero V. "Eton and Keynes." In Keynes, Bloomsbury and The General Theory, 34–48. London: Palgrave Macmillan UK, 1991. http://dx.doi.org/10.1007/978-1-349-11651-5_2.

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Stollon, Neal. "ARM ETM." In On-Chip Instrumentation, 213–18. Boston, MA: Springer US, 2010. http://dx.doi.org/10.1007/978-1-4419-7563-8_13.

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Grigg, John. "Eton and Early Politics." In Edward Boyle, 59–72. London: Palgrave Macmillan UK, 1991. http://dx.doi.org/10.1007/978-1-349-11103-9_4.

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Griffiths, John. "Eton and the Empire." In Empire and Popular Culture, 94–105. London: Routledge, 2021. http://dx.doi.org/10.4324/9781351024822-7.

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Lin, Shan, James C. Mulloy, and Susumu Goyama. "RUNX1-ETO Leukemia." In Advances in Experimental Medicine and Biology, 151–73. Singapore: Springer Singapore, 2017. http://dx.doi.org/10.1007/978-981-10-3233-2_11.

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LaRiccia, Brenton J., and Jignesh H. Patel. "Alcohol (ETOH) Withdrawal and Management." In Encyclopedia of Trauma Care, 127–29. Berlin, Heidelberg: Springer Berlin Heidelberg, 2015. http://dx.doi.org/10.1007/978-3-642-29613-0_599.

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Conference papers on the topic "ETOM"

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Christopherson, Kevin. "The Greater Etom Area (GEA): A New Phase of Exploration in the South Lokichar Basin, Turkana County, Northern Kenya." In SPE/AAPG Africa Energy and Technology Conference. SPE, 2016. http://dx.doi.org/10.2118/afrc-2585029-ms.

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ABSTRACT East Africa is an integral part of the Tullow business. Tullow has been active for over ten years in the onshore rift basins of East Africa, which began with the opening of the Uganda Lake Albert Rift Basin in 2006 following the drilling of Mputa-1. We developed multiple sub-surface evaluation tools and an understanding on how rift success factors can combine during the drilling of the Lake Albert Basin that we then applied to the Tertiary rifts of Kenya. Extensive Full Tensor Gradiometry (FTG), seismic and drilling has taken place over the last five years in Kenya. This has established the South Lokichar basin as a significant oil basin with significant remaining exploration upside. Up until 2015 exploration drilling in the South Lokichar utilized 2D seismic data. The acquisition of 3D seismic in the north and west of the basin has allowed an improved definition of the structural framework and highlighted additional exploration potential. The Etom-2 well spud in November 2015 highlights the value of this 3D seismic in complex structural settings. Etom-1 was planned and drilled on 2D seismic and encountered 10 m of oil pay. Subsequent re-mapping based upon the 3D seismic revealed that the Etom structure was more complicated than originally interpreted and that Etom-1 had drilled into a collapse graben and not tested the structural crest of the field. Etom-2 targeted the up-thrown northern fault block which was not penetrated by the Etom-1 well and encountered 102 m of oil pay. The northern part of the South Lokichar basin is structurally complex and the 3D seismic provided the required detail to highlight that Etom-1 hadn't properly tested the Etom structure. Further mapping of the 3D seismic in the area around Etom-2 has identified multiple follow-up prospects that could be part of a new play domain in the northern part of the South Lokichar Basin. These targets are the focus for Exploration drilling that is due to commence in Q4 2016.
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Seraoui, Youssef, Mostafa Belmekki, Mostafa Bellafkih, and Brahim Raouyane. "eTOM Mapping onto NFV Framework." In the 2nd International Conference. New York, New York, USA: ACM Press, 2017. http://dx.doi.org/10.1145/3167486.3167534.

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Raouyane, B., M. Bellafkih, M. Errais, and M. Ramdani. "IMS management based eTOM framework for multimedia service." In 2010 14th International Telecommunications Network Strategy and Planning Symposium (NETWORKS). IEEE, 2010. http://dx.doi.org/10.1109/netwks.2010.5624913.

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Hanemann, Andreas. "Refining ITIL/eTOM Processes for Automation in Service Fault Management." In 2007 2nd IEEE/IFIP International Workshop on Business-Driven IT Management. IEEE, 2007. http://dx.doi.org/10.1109/bdim.2007.375019.

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Jie Wen, Pei Zong, Aihua Zhang, and Huaying Shu. "Research on the expanded TMF eTOM framework and case study." In 2008 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI). IEEE, 2008. http://dx.doi.org/10.1109/soli.2008.4686491.

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McLaughlin, Steven W., A. Robert Calderbank, Rajiv Laroia, John M. Gerpheide, and Amit K. Jain. "Partial response modulation codes for electron trapping optical memory (ETOM)." In Optical Data Storage '95, edited by Gordon R. Knight, Hiroshi Ooki, and Yuan-Sheng Tyan. SPIE, 1995. http://dx.doi.org/10.1117/12.218708.

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Raouyane, B., M. Errais, M. Bellafkih, and Mohamed Ramdani. "IMS Management & Monitoring with eTOM Framework and Composite Web Service." In 2010 Second International Conference on Multimedia Information Networking and Security (MINES 2010). IEEE, 2010. http://dx.doi.org/10.1109/mines.2010.61.

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Tanovic, A., and I. Androulidakis. "Producing a new model for the eTOM standard through an empirical study." In 2011 19th Telecommunications Forum Telfor (TELFOR). IEEE, 2011. http://dx.doi.org/10.1109/telfor.2011.6143501.

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Tanovic, A. "Improvement of the eTOM standard through the comparison with ITIL V3 best practices." In 2012 20th Telecommunications Forum Telfor (TELFOR). IEEE, 2012. http://dx.doi.org/10.1109/telfor.2012.6419141.

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Asic, M., E. Bajrami, and A. Tanovic. "Improvement of the eTOM Operations phase through the comparison with ITIL best practices." In 2012 20th Telecommunications Forum Telfor (TELFOR). IEEE, 2012. http://dx.doi.org/10.1109/telfor.2012.6419142.

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Reports on the topic "ETOM"

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MaryAnn Bulawa, MaryAnn Bulawa. Sending the Garden of ETON to Space. Experiment, December 2014. http://dx.doi.org/10.18258/4217.

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Hoffman, Edward, Robert Clay, and Ernest Friedman-Hill. David Etim Quad Chart for SAW Workflow. Office of Scientific and Technical Information (OSTI), July 2019. http://dx.doi.org/10.2172/1762914.

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Toutin, Th, Y. Carbonneau, and R. Chénier. Block Adjustement of Landsat-7 ETM+ Images. Natural Resources Canada/ESS/Scientific and Technical Publishing Services, 2001. http://dx.doi.org/10.4095/219817.

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Orazietti, J., R. Fraser, C. Butson, R. Latifovic, and W. Chen. Landsat ETM+ classificaiton of Fluxnet Canada flux stations. Natural Resources Canada/ESS/Scientific and Technical Publishing Services, 2004. http://dx.doi.org/10.4095/220088.

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Toutin, Th. DEM from Stereo Landsat 7 ETM+ data over high relief areas. Natural Resources Canada/ESS/Scientific and Technical Publishing Services, 2002. http://dx.doi.org/10.4095/219767.

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Butson, C., R. Fernandes, R. Latifovic, and W. Chen. A Robust Approach for Estimating LAI from Landsat TM/ETM+ Imagery. Natural Resources Canada/ESS/Scientific and Technical Publishing Services, 2002. http://dx.doi.org/10.4095/219894.

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Toutin, Th. Block bundle adjustment of Landsat-7 ETM+ images over mountainous areas. Natural Resources Canada/ESS/Scientific and Technical Publishing Services, 2003. http://dx.doi.org/10.4095/220054.

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DEFENSE NUCLEAR AGENCY WASHINGTON DC. Superconducting Magnetic Energy Storage (SMES-ETM) System. Environmental Impact Assessment Process Implementation Plan. Fort Belvoir, VA: Defense Technical Information Center, November 1989. http://dx.doi.org/10.21236/ada338872.

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Duke, Ian M. East Turkistan Independence Movement (ETIM) Goes for Insurgent Gold at Olympics: A Study of China's Information Warfare. Fort Belvoir, VA: Defense Technical Information Center, July 2008. http://dx.doi.org/10.21236/ada494911.

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Teillet, P. M., G. Fedosejevs, R. R. Irish, J. Barker, and B L Markham. Landsat-7 ETM+ and Landsat-5 TM Cross-Calibration Based on Tandem Data Sets. Natural Resources Canada/ESS/Scientific and Technical Publishing Services, 2000. http://dx.doi.org/10.4095/219729.

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