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Journal articles on the topic 'Expectation gap'
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Nazri Fadzly, Mohamed, and Zauwiyah Ahmad. "Audit expectation gap." Managerial Auditing Journal 19, no. 7 (September 2004): 897–915. http://dx.doi.org/10.1108/02686900410549420.
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Hardy, Les. "The Expectation Gap." Critical Perspectives on Accounting 14, no. 3 (April 2003): 352. http://dx.doi.org/10.1006/cpac.2002.0600.
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Lee, Teck Heang, and Azham Md Ali. "AUDIT EXPECTATION GAP: CAUSES AND POSSIBLE SOLUTIPONS." Indonesian Management and Accounting Research 8, no. 1 (January 2, 2009): 1–19. http://dx.doi.org/10.25105/imar.v8i1.1199.
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The auditing profession believes the increase of litigation and criticism against the auditors can be contributed to the audit expectation gap. The audit expectation gap is defined as the difference between what the public expects from an audit and what audit profession accepts the audit objective to be. The audit expectation gap is critical to the auditing profession because the greater the unfulfilled expectations from the public, the lower is the credibility, earning potential and prestige associated with the work of auditors. The objectives of the paper are two-fold. Firstly, it attempts to uncover the causes of an audit expectation gap. Secondly, it reviews the possible solutions in narrowing the gap. This paper aims to provide an insight into issues of the audit expectation gap which in turn enable the audit profession and the profession's regulatory bodies to take effective steps in narrowing the audit expectation gap.
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El Badlaoui, Anass, Saida Naji, and Badreeddine Chegri. "Audit expectation gap: Evidence from Morocco." Investment Management and Financial Innovations 21, no. 2 (April 26, 2024): 167–79. http://dx.doi.org/10.21511/imfi.21(2).2024.13.
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Global scandals and the collapse of major entities without any prior warning have undermined stakeholder confidence in the auditing profession and have shown that users of financial statements may have different opinions on the auditors’ responsibilities, highlighting the audit expectation gap. The present study aims to identify the existence of an audit expectation gap and its components in an emerging country, namely Morocco. For this purpose, a structured questionnaire based on a five-point Likert scale was randomly administered to 152 respondents, including auditors, investors, managers, bankers, and academics. The study explores the audit expectation gap under several components, such as the auditor’s general responsibilities, auditor’s independence, his/her responsibility to prevent and detect fraud, his/her responsibility in assessing internal control, his/her responsibility in assessing the going concern assumption and audit report. The results of this paper show evidence of the audit expectation gap in Morocco in the studied components, except the audit report. The results of the study encourage public decision-makers and professional audit bodies in Morocco to adopt an expanded audit report containing more information on the audit mission and auditors’ and management’s responsibilities. On the other hand, training and education sessions on the nature and functions of auditing should be provided on an ongoing basis to the various users of audit reports.
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Salehi, Mahdi. "Quantifying Audit Expectation Gap: A New approach to Measuring Expectation Gap." Zagreb International Review of Economics and Business 19, no. 1 (May 1, 2016): 25–44. http://dx.doi.org/10.1515/zireb-2016-0002.
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Abstract The main objective of the study is at first identifying the expectation gap about audit responsibility and the second quantifying the expectation gap in Iran. In order to collecting data, a questionnaire designed and developed between auditors and investors. Collected data analyzed by employing non-parametric statistics test. The results show that there is expectation gap between auditors and investors in Iran. The current study employed a new approach in the world in order to quantifying the expectation gap. It gives the more strength to other researchers in order to measuring audit expectation gap in the world.
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Trauth, Eileen M., Douglas W. Farwell, and Denis Lee. "The IS Expectation Gap: Industry Expectations versus Academic Preparation." MIS Quarterly 17, no. 3 (September 1993): 293. http://dx.doi.org/10.2307/249773.
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von Meyer-Höfer, Marie, Sina Nitzko, and Achim Spiller. "Is there an expectation gap? Consumers’ expectations towards organic." British Food Journal 117, no. 5 (May 5, 2015): 1527–46. http://dx.doi.org/10.1108/bfj-07-2014-0252.
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Purpose – While the European organic regulation exists since more than 20 years consumers still do not seem to know what to expect from European Union (EU) labelled organic food. The purpose of this paper is to examine consumer expectations towards organic food in mature and emerging EU organic food markets. Design/methodology/approach – Online consumer survey data (n=1,180; 2011) from Germany, the UK, Spain, and the Czech Republic are used to analyse the question: “Which criteria would you expect of an organic food product labelled with the EU-organic label?”. In total, 23 items including organic production criteria according to EC 834/07 and unregulated food quality criteria are tested. Mean value analysis and exploratory factor analysis are performed. Findings – Consumers expect organic food to be free from chemical pesticides and mineral fertilisers. In total, two factors affect consumers’ expectations: naturalness of organic food products; additional sustainability aspects like, e.g. resource saving. However, several differences between the analysed countries exist. Although there does not seem to be a big gap between what consumers expect from organic food and what EU organic labelled products fulfil, some attributes might not mean the same to each consumer which could be a source of consumer disappointment. Practical implications – Consequently policy makers as well as market actors should take this risk seriously and use terms like “naturalness” only with great caution when promoting organic food. Originality/value – Further cross-country studies focusing on consumer expectations towards organic food are still needed, because until today only few studies deal with consumer and marketing issues in EU countries with different organic market development.
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Shahirah Sahidan, Siti Nur, Raziah Bi Mohamed Sadique, Norhayati Alias, and Noor Hasniza Haron. "The Determinants of Audit Expectation Gap in Malaysia." Accounting and Finance Research 12, no. 4 (October 16, 2023): 43. http://dx.doi.org/10.5430/afr.v12n4p43.
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This study intended to identify the determinants of the audit expectation gap in Malaysia. The expectation gap is defined as the different perspectives of what society thinks and what society wants the auditors to do. Previous Malaysian researchers prove the existence of audit expectations. However, only some studies identify determinants of the audit expectation gap in Malaysia. Recent studies show that the Malaysian public misunderstood auditors' duties and audit scope. This quantitative research addresses the relationship between auditors’ skills, auditors’ efforts, knowledge of society, and users' needs toward the audit expectation gap. Online questionnaires are used in this study as measuring tools to measure the variables expected to have a significant relationship with the audit expectation gap. The software used to conduct the analysis is SPSS 20 under the linear regression method. There was a total of 108 Malaysian auditors involved in this research. This study shows that auditors’ efforts and knowledge of society are significantly related to the audit expectation gap. The rest of the factors were tested, and it was found that they did not significantly affect the audit expectation gap. Therefore, auditors should utilize exemplary efforts and increase public awareness of the audit scope.
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GREENBAUM, LARRY. "The Great Expectation Gap." Internal Medicine News 45, no. 5 (March 2012): 19. http://dx.doi.org/10.1016/s1097-8690(12)70237-8.
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Ozili, Peterson K. "Financial Inclusion Expectation Gap." Perspectives on Global Development and Technology 21, no. 3-4 (February 14, 2023): 252–63. http://dx.doi.org/10.1163/15691497-12341630.
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Abstract The objective of this article is to define the financial inclusion expectation gap, offer some insight into the nature and the causes of it, and suggest ways to reduce the gap. The discussion in the article provides helpful insights into this problem towards achieving the United Nations Sustainable Development Goals. It is hoped that such an attempt can provide insights to understand the expectation gap in financial inclusion.
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Budiarto, Adelia Yulma. "Audit Expectation Gap Debates: To What Extent Audit Expectation Gap Defence Auditors?" Business Economic, Communication, and Social Sciences (BECOSS) Journal 4, no. 1 (February 1, 2022): 47–57. http://dx.doi.org/10.21512/becossjournal.v4i1.7790.
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The research aimed to unpack the debate of the audit expectation gap that occurs between the audit profession and the general public. This qualitative research intended to revisit what shapes audit objectives and their difficulties by drawing upon prominent academic debates and publicly available reports. This research argues that the concept of the audit expectation gap is two-fold. At first, the gap has been seen as destruction for the audit profession. However, to a certain extent, the gap is useful for auditors' defence mechanisms from critics, though auditors have to be alert that the gap might turn into an offensive medium and fuel the criticism. To illustrate this contention, this research argues the following. Firstly, the series of accounting scandals, changes of auditing standards towards fraud, and the phenomenon of audit explosion are giving more autonomy for auditors to protect the professions' best interest. Secondly, the issue of audit independence and conflict of interest is favourable for auditors to sustain the gap and maintain the monopoly of the audit business. Instead of being left behind, auditors earned public legitimacy because they manage to build a distinctive image as an expert who was able to work for the greater public interest in a complex, uncertain, conflicted, and stressful working environment. Thirdly, public demand for transparency is hurting audit professions because it increases public mistrust and might reveal audit confidentiality. It even fuels criticism further because auditors have communication difficulties.
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Tripathi R N, Seema. "Gap between University Curricula and Industry Expectation." International Journal of Science and Research (IJSR) 13, no. 2 (February 5, 2024): 1804–6. http://dx.doi.org/10.21275/sr24221203743.
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Kamau, Charles Guandaru. "Considerations for bridging the Audit Expectation Gap: A Desk Review." African Journal of Commercial Studies 1, no. 1 (August 17, 2022): 1–8. https://doi.org/10.5281/zenodo.7133668.
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<strong>Abstract:</strong><strong> </strong> <em>The difference between what the general public and users of financial information believe auditors are responsible for and what auditors actually believe their obligations are is known as the expectation gap. This study aims to identify the nature of the audit expectation gap and suggest ways to close it. This will include a focus on how technology can be deployed to address similar concerns. The study proposed a set of criteria that might be utilized to close the expectation gap between user needs and expectations and audit expectations, including society knowledge, audit report length, audit independence, auditor efforts, and auditor abilities. The study came to the further conclusion that technology is crucial for closing both the performance and reasonableness gaps. </em>
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Kaiser, Timo Pascal. "Can Social Interaction Based Expectations Create the Characteristics of the Business Cycle?" Applied Economics Quarterly: Volume 64, Issue 4 64, no. 4 (December 1, 2018): 325–50. http://dx.doi.org/10.3790/aeq.64.4.325.
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Abstract This paper introduces social-interaction based expectations in a New Keynesian frame and compares the characteristics with that of the standard rational expectation model. Agents in this model are connected with each other and build their rational expectation on their neighborhood’s opinions and recent economic developments. Instead of precise forecast they use rule of thumbs which reflect whether they assume a positive or a negative future. As result an endogenous business cycle arises. The autocorrelation of the output gap is much larger than in a model with rational expectation and two-way causality from output gap to expectation about output gap arises while kurtosis decreases and correlation between inflation and output gap is quite negative. The use of different networks changes the characteristics of the model. Situations where people trust much more their social network than economic developments can lead to continual recession, boom, inflation or deflation. JEL classifications: E10, E32, E71 Keywords: Rational expectations, non linear dynamics, animal spirit
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Kuncoro, Haryo. "Central Bank Communication and Policy Interest Rate." International Journal of Financial Research 12, no. 1 (December 25, 2020): 76. http://dx.doi.org/10.5430/ijfr.v12n1p76.
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Central bank communications play an important role in the monetary policy. In the inflation-targeting frameworks, central bank communications might guide public to shape inflation expectations and then determine actual inflation rates through which the policy interest rates policy would manage them. This paper studied the impact and central bank monetary policy communications on the policy interest rate. Unlike other studies, this paper uses two stages. First, we estimate the impact of central bank communication on the inflation expectation gap. Second, we use the estimated value of inflation expectation gap to predict the policy interest rate. The study found evidence that economic agents analyse the Governor Board of Central Bank of Indonesia meeting decisions every month to shape their inflation expectation. Therefore, the difference between inflation expectation and actual inflation tends to narrow. The inflation expectation gap affects the policy interest rates in Indonesia. In other words, the policy interest rates can control the inflation rate and anchor expectations as required by the inflation-targeting framework.
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Hassan, Mansur, and Tangl Anita. "How to Bridge the Audit Expectation Gap?" Journal of Social Sciences (COES&RJ-JSS) 7, no. 2 (April 1, 2018): 61.73. https://doi.org/10.25255/jss.2018.7.2.61.73.
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This paper aimed to highlight the possibilities to bridge the audit expectation gap between external auditors and stakeholders. <strong>Design/Type</strong> of Research: This paper is a review study based on the analysis of previous studies, reports and publications that are related to audit expectation gap, external audit profession and public perceptions towards the external auditors. <strong>Limitations/Implications</strong>: The paper focused on audit expectation gap in the field of accounting and auditing.
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Kamau, Charles Guandaru. "Determinants of Audit Expectation Gap: Evidence from Limited Companies in Kenya." International Journal of Science and Research (IJSR) 2, no. 1 (January 10, 2013): 480–91. https://doi.org/10.5281/zenodo.6850648.
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<em><strong>Abstract:</strong> The role of the auditor is to provide objective assurance as to whether the books of accounts and the resulting financial statements portly a true and fair view. Public and in particular users of accounting information however has high expectations from auditor in comparison with the actual auditor’s role thus giving rise to audit expectation gap. Expectation gap may be defined as the difference between what the public as well as financial statement users believe auditors are responsible for and what auditors actually believe their responsibilities are. The literature suggests a number of factors which affects the audit expectation gap. The researcher collected data from audit firms in Kenya. The data collected was subjected to multiple linear regression and correlation analysis with an aim of testing hypotheses and make conclusions on the determinants of audit expectation gap among companies in Kenya. The study found out that some factors suggested by the literature significantly affected the audit expectation gap among companies in Kenya. The rest of the factors tested were found not to have a significant effect on the audit expectation gap.</em>
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McEnroe, John E., and Stanley C. Martens. "Auditors' and Investors' Perceptions of the “Expectation Gap”." Accounting Horizons 15, no. 4 (December 1, 2001): 345–58. http://dx.doi.org/10.2308/acch.2001.15.4.345.
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The auditing “expectation gap” refers to the difference between (1) what the public and other financial statement users perceive auditors' responsibilities to be and (2) what auditors believe their responsibilities entail. The notion of this divergence receives much attention in the accounting literature (i.e., Commission on Auditors' Responsibilities 1978; Guy and Sullivan 1988; AICPA 1993; U.S. Government Accounting Office 1996). Although prior empirical studies encompass certain expectations associated with a range of audit services, these papers often involve the opinions of bankers as the primary user group employed in the research (Nair and Rittenberg 1987; Lowe and Pany 1995). In contrast, this study extends the prior research by directly comparing audit partners' and investors' perceptions of auditors' responsibilities involving various dimensions of the attest function. We conducted the study to determine if an expectation gap currently exists and we find that it does; investors have higher expectations for various facets and/or assurances of the audit than do auditors. Our findings serve as evidence that the accounting profession should engage in appropriate measures to reduce this expectation gap.
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Huangfu, Luyao, Fang Wang, Dan Liu, and Nan Wu. "The Impact Of Performance Expectation Gap On Corporate Strategic Change—Evidence from Listed Companies in the IT Industry." International Business Research 14, no. 11 (October 19, 2021): 46. http://dx.doi.org/10.5539/ibr.v14n11p46.
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Based on the panel data of Chinese listed companies in the information technology industry from 2007 to 2018, this paper uses a fixed-effect model to study the relationship between corporate performance expectation gap and strategic change and analyzes the moderating effect of private benefits of management control and equity incentive. It is found that the greater the gap between corporate performance expectations is, the lower the frequency of corporate mergers and acquisitions is, and the higher the frequency of corporate asset divestment is. Further research finds that private benefits of management control weaken the positive correlation between corporate performance expectation gap and asset stripping frequency. Equity incentive strengthens the negative correlation between corporate performance expectation gap and corporate mergers and acquisitions frequency, and the positive correlation between corporate performance expectation gap and corporate asset stripping frequency. Based on this, when enterprises carry out strategic change, enterprises should choose the direction of strategic change according to the degree of performance expectation gap, and promote the effective realization of strategic change by improving the governance of the board of directors and optimizing the management incentive mechanism.
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Van Eeghen, Lucas. "Discontinuïteit en de expectation gap." Maandblad Voor Accountancy en Bedrijfseconomie 78, no. 7/8 (July 1, 2004): 320–27. http://dx.doi.org/10.5117/mab.78.20795.
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Teleurstellingen bij beleggers en crediteuren bij hun vertrouwen in gecontroleerde financiële verslagen hebben geleid tot het spreken over een ‘expectation gap’. Deze verwachtingskloof is maximaal als de onderneming met een goedgekeurde jaarrekening, uitgaande van continuïteit, kort daarop in zodanig ernstige financiële moeilijkheden blijkt te verkeren dat gehele of gedeeltelijke liquidatie noodzakelijk wordt. In dit artikel worden de grenzen en het belang van de continuïteitsveronderstelling verkend. De thans bestaande praktijk wordt vergeleken met de wet, RJ-richtlijnen, en Richtlijnen voor de Accountantscontrole. Betoogd wordt dat de bestaande praktijk, die synchroon loopt met de wijze van aanpak in de International Accounting Standards, onwenselijk en onjuist is en misverstanden over zich af moet roepen.
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Chye Koh, Hian, and E‐Sah Woo. "The expectation gap in auditing." Managerial Auditing Journal 13, no. 3 (April 1998): 147–54. http://dx.doi.org/10.1108/02686909810208038.
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Rajala, Tomi. "Mind the Information Expectation Gap." Journal of the Knowledge Economy 10, no. 1 (January 13, 2017): 104–25. http://dx.doi.org/10.1007/s13132-016-0445-x.
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Van, Eeghen Lucas. "Discontinuïteit en de expectation gap." Maandblad Voor Accountancy en Bedrijfseconomie 78, no. (7/8) (July 1, 2004): 320–27. https://doi.org/10.5117/mab.78.20795.
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Teleurstellingen bij beleggers en crediteuren bij hun vertrouwen in gecontroleerde financiële verslagen hebben geleid tot het spreken over een 'expectation gap'. Deze verwachtingskloof is maximaal als de onderneming met een goedgekeurde jaarrekening, uitgaande van continuïteit, kort daarop in zodanig ernstige financiële moeilijkheden blijkt te verkeren dat gehele of gedeeltelijke liquidatie noodzakelijk wordt. In dit artikel worden de grenzen en het belang van de continuïteitsveronderstelling verkend. De thans bestaande praktijk wordt vergeleken met de wet, RJ-richtlijnen, en Richtlijnen voor de Accountantscontrole. Betoogd wordt dat de bestaande praktijk, die synchroon loopt met de wijze van aanpak in de International Accounting Standards, onwenselijk en onjuist is en misverstanden over zich af moet roepen.
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Selfiani, Selfiani, Dwi Prihatini, and Patricia Kartika Surya. "FAKTOR-FAKTOR EXPECTATION GAP AUDIT." Jurnal Akuntansi, Keuangan, Pajak dan Informasi (JAKPI) 3, no. 2 (December 31, 2023): 85–97. https://doi.org/10.32509/jakpi.v3i2.3781.
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Studi ini bertujuan untuk menguji pengaruh profesionalisme, independensi, dan kompetensi Auditor Eksternal Pemerintah terhadap Expectation Gap pada Audit. Responden dalam penelitian ini adalah para auditor yang bekerja di AKN III BPK RI serta auditee AKN III BPK RI yang dibatasi pada Komisi XI DPR RI, Inspektorat Kementerian Pemuda dan Olahraga RI dan Satuan Pengawasan Intern TVRI yang keseluruhannya berada di wilayah Jakarta Pusat. Metode penentuan sampel yang digunakan dalam penelitian ini adalah Non Probability Sampling, sedangkan metode analisa data yang digunakan dalam penelitian ini adalah uji statistik deskriftif, uji kualitas data, uji normalitas, uji multikoliniearitas dan uji heteroskedastisitas. Metode analisis yang digunakan dalam uji hipotesis adalah regresi berganda yang menyatakan pengaruh diantara variabel independen terhadap dependen.Hasil penelitian ini menunjukkan bahwa profesionalisme dan independensi tidak terdapat pengaruh terhadap expectation gap. Sedangkan kompetensi terdapat pengaruh terhadap expectation gap.
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Kunz, Rolien, and Herman de Jager. "Performance of newly employed trainee accountants in Gauteng, South Africa, versus the skills expectations of employers: How big is the gap?" Industry and Higher Education 33, no. 5 (June 13, 2019): 340–49. http://dx.doi.org/10.1177/0950422219845999.
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The objective of this article is to determine whether the professional skills demonstrated by newly employed first-year trainee accountants (i.e. their performance) meet the expectations of audit managers and, if they do not, to determine the size of the expectation–performance gap. A questionnaire was used to determine the expectations and the perceptions of the actual capabilities of trainee accountants among South African audit managers at large audit firms in Gauteng. The findings revealed that newly employed first-year trainee accountants did not meet audit managers’ expectations, with their expectations always exceeding their perceptions of performance. The professional skill with the largest expectation–performance gap was the ability to take responsibility for one’s own development (37.9%) and that with the smallest gap was the ability to display honesty and integrity (9.4%).
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Trivedi, Dharmendra, and Atul Bhatt. "Quest for quality." Performance Measurement and Metrics 21, no. 1 (September 2, 2019): 1–17. http://dx.doi.org/10.1108/pmm-02-2019-0004.
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Purpose The purpose of this paper is to assess the expectation and perception of the users of a library of reputed special academic institute in India on quality of library services. The paper is an effort to identify a service gap within five SERVQUAL dimensions rated by the library users. Design/methodology/approach The study was conducted through a survey methodology. The survey was implemented through a questionnaire based on five SERVQUAL dimensions. The data were collected by using 22 attributes of SERVQUAL for user expectations and perceptions of special academic institute library, and the gap score between expectation and perception of users was calculated. Based on the expectation mean score and gap score of each attributes, the researchers have identified the service shortfall in five SERVQUAL dimensions. Findings The result of the study indicates that there is an overall service quality (SQ) gap in services provided by institute library. However, the library is providing relatively satisfactory services to the faculty, but it needs to enhance up to the expectation level of its services to their registered participants. From the study, the average expectation score is very high and it indicates that users expect more from the institute library, particularly in Reliability and Tangibles dimensions. Out of the total 22 SERVQUAL attributes, the result reflects that 10 SERVQUAL attributes have high expectation and high service gap. Originality/value This paper will assist libraries to improve their library services, particularly in special academic training libraries. Determining SQ has been originated from marketing discipline that has progressively shown its value in the discipline of library and information science profession. This study contributes to the emergent body associated with SQ measures in libraries. Expectation-service gap chart and expectation-service gap grid are the major contribution and rarely found in SERVQUAL literature.
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Reza, Mohammed Moin Uddin, and Md. Rezaul Karim. "Audit Expectation Gap – Evidence in 21st Century." International Journal of Science and Business 2, no. 4 (November 24, 2018): 748–56. https://doi.org/10.5281/zenodo.1495568.
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Audit expectation gap has always been a captivating literature to study in the accounting and auditing philosophy. The first study on audit expectation gap was carried in 1974 and since then several literatures have been developing to identify the evidence of audit expectation gap in different responsibility centers of auditors proposing how to reduce the gap from different perspectives. As the scope of auditing is kind of defined by definitions, we tend to believe that the expectation gap must be reducing with the adoption of audit knowledge and practices over times which must be working from both the auditors’ and users of financial statements’ end. This paper aims to find out the evidence of audit expectation gap in the literatures concentrating majorly on the 21st century and summarizing the proposals made to reduce the existing expectation gap. Certain research gaps have been traced through the study of literatures which will create further avenues for the researchers of audit expectation gap to work on.
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Wibowo, Danny. "Expecation Gap in Surabaya: The Assessment Between Auditors With Audit Report Users." Indonesian Journal of Social Science Research 2, no. 1 (June 29, 2021): 1–9. http://dx.doi.org/10.11594/ijssr.02.01.01.
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Expectation gaps always occur in companies where there is a difference between what public accountants (auditors) believe to be their responsibilities and what users of financial statements want. Thus this study discusses the expectation gap which aims to determine the performance of auditors in performing any audit work, to know the reactions of audit report users when reading the audit results, and to find out the process between auditors and audit report users when experiencing an expectation gap. This assessment uses qualitative data types. Sources of data used are observation and interviews. This research uses descriptive research and data analysis used is descriptive qualitative analysis. In this study, there is a conclusion that there are differences in expectations between auditors and auditees. Factors that trigger differences in expectations include; audit education both on the auditor and the auditee side, the standards owned by the auditor, the auditor's performance and the auditor's experience and the auditee's attitude
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Akther, Taslima, and Fengju Xu. "Existence of the Audit Expectation Gap and Its Impact on Stakeholders’ Confidence: The Moderating Role of the Financial Reporting Council." International Journal of Financial Studies 8, no. 1 (January 25, 2020): 4. http://dx.doi.org/10.3390/ijfs8010004.
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This paper empirically emphasizes the existence of the audit expectation gap and its impact on stakeholders’ confidence, moderated by the active role of the financial reporting council. As a maiden attempt to portray the relationship, a higher-order model has been constituted and assessed with the pragmatic exploration, smearing the partial least squares structural equation model (PLS-SEM). The data contains 174 respondents as auditors, investors, investment and credit analysts, and regulatory agencies in Bangladesh. The study explores audit expectation gap from diverse aspects, such as auditors responsibility for fraud detection, meaning, and usefulness of the audit report, auditors providing the non-audit services, auditors’ responsibility for going concern reporting, and also an unmet expectation for the other assurance services, such as assurance on the other parts of the annual report beyond the financial statements, like management discussion and analysis and corporate social and environmental disclosure. The findings suggest that the audit expectation gap is negatively related to stakeholders’ confidence and the greater the audit expectation gap is, the lower stakeholders’ confidence is in the audit. Auditors maintaining perceived independence and improving the level of communication with users will diminish the audit expectation gap and induce stakeholders’ confidence simultaneously. Moreover, the active role of the financial reporting council acts as a moderator to ensure the auditors’ perceived independence. The result of the study motivates the policymakers to concentrate on the users’ audit-related expectations and also intends the importance of independent audit oversight.
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Lowe, Jordan. "The Expectation Gap In The Legal System: Perception Differences Between Auditors And Judges." Journal of Applied Business Research (JABR) 10, no. 3 (September 22, 2011): 39. http://dx.doi.org/10.19030/jabr.v10i3.5922.
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<span>The expectation gap, and its related effects on auditor legal liability, has been presumed to be caused by diverging perceptions by the auditing profession and third party litigants regarding the professions role, responsibilities, and related performance. Prior research regarding the expectation gap has focused on diverging perceptions of different groups (i.e. financial analysts, bank loan officers, small business owners, and auditors). While this research has identified an expectation gap between auditors and certain third-parties, it has neglected examining the perceptions of judicial litigants. This absence is somewhat ironic given the current auditor legal liability situation. This study fills this void by comparing judges and auditors attitudes toward the auditing profession. Results revealed a large divergence in perceptions of auditors and judges regarding their expectations of the auditing profession.</span>
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Xu, Xinzhe. "The impact of the investment expectation gap on households’ risky financial asset investment." Investment Management and Financial Innovations 21, no. 1 (March 8, 2024): 331–42. http://dx.doi.org/10.21511/imfi.21(1).2024.25.
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Rational household asset allocation is crucial for the accumulation of household wealth. However, there is still a widespread phenomenon of limited participation among households. This paper aims to explore the impact of the investment expectation gap on households’ risky financial asset investment. Utilizing data from the China Household Finance Survey 2019, this paper systematically investigates the role of the investment expectation gap in risky financial asset investment through the Probit and Tobit models. The study reveals that the investment expectation gap has a significant negative impact on the investment probability (Average Marginal Effect, –0.118, p &amp;lt; 0.01) and holding proportion (β, –0.082, p &amp;lt; 0.01) of household investment in risky financial assets. This conclusion remains robust after conducting robustness tests by replacing the explanatory variable and performing subsample tests and endogenous treatment. The analysis of transmission mechanisms revealed that an expanding of the investment expectation gap would concurrently result in a decline in households’ assessment of stock’s profitability (Average Marginal Effect, –0.080, p &amp;lt; 0.01), the satisfaction with current asset allocation (β, –0.167, p &amp;lt; 0.05), and the subjective well-being of household members (β, –0.289, p &amp;lt; 0.01). Furthermore, the investment expectation gap not only hampers household investment in risky financial asset, but also diminish the household savings rate (β, –0.055, p &amp;lt; 0.01). This study demonstrates that helping households form reasonable expectations for risky financial assets investment returns will contribute to diversifying household asset allocation and enhancing satisfaction with investment decisions. AcknowledgmentThis study is funded by the Chongqing Social Science Planning Fund, grant number (2021BS052).
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Mengyan, Gao. "The Cause of Auditing Expectation Gap." Journal of Finance Research 4, no. 2 (November 3, 2020): 51. http://dx.doi.org/10.26549/jfr.v4i2.4963.
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Previous literature show that auditors and the public have different understandings and beliefs about the auditor’s responsibilities. The public’s expectation of statutory audit may exceed the responsibility required by the auditing standard, which leads to the audit expectation gap. Since the 1980s, there are more and more criticisms on statutory auditors especially after the appearance of some auditing fraud such as Enron case in the United States and Maxwell’s case in the United Kingdom. The misunderstanding from the public makes the auditor face more and more challenges. The purpose of this paper is to discuss the components of the gap, and discuss the main reasons based on the existing literature and cases. This paper makes a critical evaluation of the audit expectation gap from three parts: performance gap, standard gap, and reasonableness gap, respectively.
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Yancey Crane, Teresa. "Issue Management: Closing the expectation gap." Planning Review 23, no. 6 (June 1995): 19–20. http://dx.doi.org/10.1108/eb054529.
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Schelluch, Peter, and Wendy Green. "The Expectation Gap: the Next Step." Australian Accounting Review 6, no. 12 (September 1996): 19–23. http://dx.doi.org/10.1111/j.1835-2561.1996.tb00013.x.
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Tarigan, Eunike Riahta. "Analysis of The Relationship Between Customer Satisfaction and Service Quality of a Pet Shop in Depok, East Java." Arthavidya Jurnal Ilmiah Ekonomi 22, no. 2 (October 1, 2020): 220–37. http://dx.doi.org/10.37303/a.v22i2.167.
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Abstract: In this research, the analysis gaps of customer expectation towardservice quality of a pet shop business in Depok, East Java, Indonesia by usingParasuraman’s SERVQUAL scale was investigated. The results indicatedthat all five dimensions of SERVQUAL had gaps in expectations andperformance while Reliability, Responsiveness, Assurance and Empathysignificantly gave positive gap scores (P>E). It can lead to satisfaction tocustomers, while Tangible gave a negative gap score (P<E) that affected adissatisfaction; and the customer expectations and the service performancesof the pet shop were exceeding customer expectations (P>E). Overallaverage SERVQUAL gap score was indicating satisfaction to customers. Asa quantitative research, data were collected from 50 respondents of the petshop’s customers using a questionnaire and was analyzed using SPSS. Thisresearch becomes a good input from its customers which opened anopportunity for the pet shop management to improve its businessperformance in the future.Keywords: service quality, customer expectation, service performance, petshop.
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Quick, Reiner. "The audit expectation gap: A review of the academic literature." Maandblad Voor Accountancy en Bedrijfseconomie 94, no. (1/2) (March 9, 2020): 5–25. https://doi.org/10.5117/mab.94.47895.
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The audit expectation gap is a phenomenon that exists for many years. In particular, the audited financial statements beneficiaries' expectations exceed what auditors can reasonably be expected to accomplish. This paper reviews the extensive body of academic literature which has investigated the audit expectation gap for many years. The focus lies on survey-based research which is the dominating research method applied. The objective is to provide an overview of the existing literature and to summarize its findings and implications. The most frequently identified gaps refer to fraud detection. Education and the expansion of the auditor report are two response strategies often analysed by prior research.
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Quick, Reiner. "The audit expectation gap: A review of the academic literature." Maandblad Voor Accountancy en Bedrijfseconomie 94, no. 1/2 (March 9, 2020): 5–25. http://dx.doi.org/10.5117/mab.94.47895.
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The audit expectation gap is a phenomenon that exists for many years. In particular, the audited financial statements beneficiaries’ expectations exceed what auditors can reasonably be expected to accomplish. This paper reviews the extensive body of academic literature which has investigated the audit expectation gap for many years. The focus lies on survey-based research which is the dominating research method applied. The objective is to provide an overview of the existing literature and to summarize its findings and implications. The most frequently identified gaps refer to fraud detection. Education and the expansion of the auditor report are two response strategies often analysed by prior research.
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Salehi, Mahdi, Fariba Jahanbin, and Mohammad Sadegh Adibian. "The relationship between audit components and audit expectation gap in listed companies on the Tehran stock exchange." Journal of Financial Reporting and Accounting 18, no. 1 (December 20, 2019): 199–222. http://dx.doi.org/10.1108/jfra-12-2018-0115.
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Purpose The expectation gap between auditors and users has recently been the topic of many controversies. This paper aims to evaluate the relationship between auditor’s characteristics and audit expectation gap among information users in listed companies on the Tehran stock exchange market. In other words, the study attempts to find whether there is a significant relationship between audit components and the audit expectation gap or not. Design/methodology/approach The multiple regression model is used to test the hypotheses. Research hypotheses are tested using a sample of 78 listed companies on the Tehran stock exchange during 2012-2016, by using integrated data technique of the multiple regression model. Findings The findings show that standard audit fees are not significantly associated with the audit expectation gap. Furthermore, audit fees are negatively associated with the audit expectation gap, which provides that allocated audit price in financial statements gives useful information for external and internal individuals. Predictably, it is recommended that audit opinion significantly determines the level of the audit expectation gap. The authors also find that the independence of the director boards and audit committee members fulfill the expectation gap of individual users. Moreover, finding the negative impact of audit firms ranking on the expectation gap, supports the idea of higher ranked audit firms provide high quality services, and consequently, more reliable information. Finally, the results show that the audit record is positively associated with the audit expectation gap. Originality/value As all recent studies on the expectation gap were qualitative, the present study is the first paper, which measures the expectation gap quantitatively through the statistical method.
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Leite, João Henrique Durão, Ivam Ricardo Peleias, Tiago Nascimento Borges Slavov, and Henrique Formigoni. "Indícios de Expectation Gap em serviços tributários." Observatorio de la Economía Latinoamericana 21, no. 4 (May 22, 2023): 2281–300. http://dx.doi.org/10.55905/oelv21n4-028.
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Este trabalho analisou a existência de lacunas de expectativa (expectation gap) entre as motivações dos contratantes e a percepção dos clientes, na contratação de serviços tributários. É uma pesquisa qualitativa, com o uso de entrevistas semiestruturadas de profundidade junto a seis profissionais de tributos e cinco contratantes de serviços tributários na cidade de São Paulo. As perguntas foram baseadas na literatura e a análise se concentrou nos insights das respostas dos entrevistados, que se conformam ou contrastam com as dimensões de serviços tributários, apontadas nos estudos prévios: a) economizar dinheiro (planejamento tributário); b) economizar tempo; c) conformidade tributária; e d) atendimento à fiscalização. Os resultados apontaram uma lacuna entre os serviços efetivamente oferecidos pelos profissionais e a expectativa dos contratantes, especialmente quanto ao planejamento tributário. Os entrevistados relataram aspectos desafiadores das rotinas tributárias no Brasil, em relação à literatura. Pesquisas anteriores assumiram que essas quatro atividades coexistem na prestação de serviços tributários, especialmente quanto oferecido por empresas contábeis. As entrevistas sugerem que o risco tributário fomenta a baixa priorização das atividades de planejamento tributário em detrimento da conformidade tributária. Como limitações e implicações, verifica-se a necessidade de os pesquisadores considerarem o papel multifacetado com que as rotinas tributárias são demandadas por contribuintes brasileiros, sendo que o profissional contábil deve se certificar do atendimento de todas as expectativas do cliente. Pesquisas futuras poderão examinar melhor os achados deste trabalho, avaliando os insights capturados, com uma população maior de profissionais e clientes. Como implicação prática, o estudo oferece um parâmetro para profissionais contábeis e clientes sobre o padrão de qualidade de serviços tributários contratados. A pesquisa é original, por ser a primeira a fornecer uma visão do Tax Expectation Gap no Brasil, entrevistando profissionais prestadores de serviços e clientes.
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Subramaniam, Anusuiya, and Murali Sambasivan. "Leadership expectation gap and LMX quality: ethnic and nationality dissimilarities as moderator." Industrial and Commercial Training 50, no. 7/8 (September 3, 2018): 409–19. http://dx.doi.org/10.1108/ict-05-2018-0042.
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Purpose Demographically similar individuals often believe they are similar, in spite of the differences in values, beliefs and expectations. However, dissimilar dyads experience will encounter more interpersonal difficulties due to misunderstandings, misperceptions and conflicts of interest. The purpose of this paper is to investigate the impact of leadership expectation gap on LMX quality and the moderating role of ethnic and nationality dissimilarity between manager and their superior on the relationship between leadership expectation gap and LMX quality. Design/methodology/approach This study adopted a quantitative research design. A purposive sampling survey of 137 lower-to middle-level managers working under the supervision of Malaysian and Japanese superiors in Japanese multi-national corporations was conducted to test the hypotheses of this study. Findings The study found the following: leadership expectation gap has a significant and negative effect on LMX quality; and ethnic dissimilarity and nationality dissimilarity moderates the relationship between leadership expectation gap and LMX quality. Practical implications There is a need for a comprehensive training programme for both leaders and followers, towards developing their interpersonal skills on how to work better and more effectively in the workplace. Furthermore, prior to the start of the expatriate assignment, organisations can help expatriate superiors to adapt themselves by providing pre-departure and cross-cultural training. Originality/value This paper addresses an important and not so well researched issue. It analyses the moderation effect of ethnic and nationality dissimilarity between manager and their superior on the relationship between leadership expectation gap on LMX quality in the Malaysian context.
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Raptis, Nikolaos, Paschalina Konstantinidi, Petraki Evangelia, and Sevasmia-Ekaterini Koutsourai. "Exploring the Gap between Theory, Practice, and Expectation in School Mentoring." European Journal of Education and Pedagogy 6, no. 2 (March 15, 2025): 22–28. https://doi.org/10.24018/ejedu.2025.6.2.921.
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Mentoring is a crucial aspect of teachers’ professional development, yet there is considerable debate among educators about its efficacy and some notable resistance against it. Thus, it is beneficial to examine teachers’ perceptions regarding mentoring in order to gain insight into potential discrepancies between mentoring theoretical background, practical experiences, and expectations. An originally made questionnaire was employed as the instrument for gathering data, thereby establishing a quantitative research design. The findings revealed that teachers hold disparate views on mentoring at three distinct levels: the theoretical level, the practice level and the expectation level. More specifically, the teachers’ perceptions assessed these three levels, with the practice level ranking the lowest, followed by the theoretical level, and the expectation level ranking the highest. These findings demonstrate that teachers generally agree and align with the theoretical aspirations of mentoring, yet they also indicate that this promise can fall short in practice. Furthermore, teachers propose an expectation-based approach to mentoring that could enhance both the theoretical and practical aspects.
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Nwadiubu, Anthony Odinakachukwu, and David Ogomegbunam Okolie. "Audit Expectation Gap and the Credibility of Public Sector Audit: The Nigerian Case." Journal of Accounting and Financial Management 9, no. 4 (September 12, 2023): 142–54. http://dx.doi.org/10.56201/jafm.v9.no4.2023.pg142.154.
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The study investigated the impact of audit expectation gap on the credibility of Nigerian public sector audit. The survey research design was adopted to elicit responses from respondents on audit expectation gap in Nigeria. The source of data was primary. Descriptive and inferential statistics were used. The gathered data were scrutinized and analyzed by employing a ChiSquare quantitative analysis technique using SPSS. The results revealed that there was a significance impact of audit expectation gap on the credibility of audit report and that audit expectation gap can be eliminated or minimized through sensitization. It also found auditing education to be highly correlated to reducing the expectation gap. The study concluded that there was the existence of audit expectation gap in the Nigerian Public Sector. It therefore recommended that there was the need for continued sensitization of the public, by both the auditing profession and other stake holders on the role and duties of the auditor to avoid unreasonable expectation by the public.
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BURLAUD, Alain, Maria NICULESCU, and Lorena PREDESCU. "Expectation Gap: the Story of the Auditor`s Necessary and Impossible Mission." Audit Financiar 22, no. 176 (October 15, 2024): 695–723. http://dx.doi.org/10.20869/auditf/2024/176/023.
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The expectation gap, the gap between what the public expects from auditors and what auditors can deliver, is a key issue. This gap can call into question the trust necessary for contemporary societies to function. After providing a historical overview to help understand the issues and the development of the "expectation gap" concept, the article shows the mechanisms by which auditors are subjected to contradictory or incompatible pressures and paradoxical injunctions that can lead to such gaps. It then describes the ways and means of reducing the expectation gap: essentially, guaranteeing the independence of auditors and extending the tasks entrusted to them so that they can better contribute to defending the public interest. In this second area, the case of sustainability auditing is special, given its great complexity, the great diversity of stakeholders and their expectations, and the ability of a new profession, "sustainability auditor", to respond, which is "bubbling up". These reflections are based on historical and documentary research, dealing with international standards, European law and its impact on French and Romanian accounting law, as well as secondary analysis of various reports and official documents.
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Veranga, Maricar A. "A Gap Analysis of Tourists' Expectations and Satisfaction Using the SERVQUAL Model on a Farm Tourism in Bulacan, Philippines." International Journal of Multidisciplinary: Applied Business and Education Research 5, no. 10 (October 26, 2024): 4124–30. http://dx.doi.org/10.11594/ijmaber.05.10.25.
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The main purpose of the study is to analyze the gap of tourists’ expectations and satisfaction on a Farm Tourism in Bulacan using the five dimensions of SERVQUAL. The 219 respondents were tourists of the farm and they were conveniently selected. Data were further subjected to ANOVA and T – test analysis via SPSS. Findings revealed that the majority of the respondents belong to the Gen Z individuals. With a gap of 0.15, it was determined that the farm tourism site provides the appropriate level of quality service in terms of tangibility, responsiveness, reliability, assurance, and empathy. The result shows that farm tourism manages to exceed the set expectation level of the tourist in their service quality based on gap from their satisfaction level. Moreover, the tourist gap was significantly equal for both male and female respondents. The total satisfaction is significantly higher compared to their total expectation with a mean difference of 0.16 in favor of the satisfaction level. The null hypothesis was rejected and concluded the gap between tourist’ expectation and satisfaction on the farm tourism service quality when they are grouped according to profile are significantly equal
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Kalinzi, Charles, Joseph Mpeera Ntayi, Levi Bategeka Kabagambe, Moses Muhwezi, and John Kigozi Munene. "Exploring the quantification and measurement of public procurement performance expectations gap in community roadworks in Uganda: evidence from comprehensive survey." Journal of Public Procurement 22, no. 2 (April 1, 2022): 180–203. http://dx.doi.org/10.1108/jopp-06-2020-0051.
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Purpose This paper aims to quantify, for the first time, the performance expectations gap in community roadworks projects by proposing a performance expectations gap index (PEGI) that can answer a vital question of how wide/how narrow the gap is from a stakeholder perspective. Previous scholars have offered qualitative descriptions of the expectations gap from an auditing point of view using a constructivist approach. This study uses a positivistic approach in addressing the procurement performance expectations gap. Design/methodology/approach The index is computed by combining data from actual and perceived performance of public roadworks from two categories of respondents: “Technical personnel” and “Road users” in selected District Local Governments (DLGS) of Uganda using paired mean differences. The authors created grand means from these two groups for us to make a meaningful comparison. Data were collected from community access roads projects opened, maintained and completed and the satisfaction levels from 69 DLGS. The community leaders and political representatives formed a group of road-users, whereas DLG Engineering staff represented the technical staff. Data was collected on the extent to which the DLG had achieved performance efficiency, performance effectiveness and performance reasonableness. The measurements items was anchored along the continuum of: (5) Outstanding = Performance is consistently superior to (1) Unsatisfactory = Performance is consistently unacceptable. Findings Study findings show the level of performance of roadworks attained by technical staff is only 65%, with 15.9% gap is attributed to performance efficiency, the 29.1% gap is attributed to performance effectiveness issues and 20% gap is the perceived performance unreasonableness gap in the stakeholder’s perspective, creating an overall performance gap of 35%, in the perspective of road users. From the computations carried out, the authors determined the size of the expectation gaps by the technical DLG stakeholders and road-users of 0.3493. The gap index (0.3493) falls within the range between 0.2 and 0.39, which is a small performance expectations gap, calling for top management’s attention to identify and work on the parameters causing operational inefficiency within implementing units of DLGs. Study findings show the level of performance of roadworks attained by technical staff is 65%, creating a performance gap of 35%, in the perspective of road users. Research limitations/implications The implications of these results can ignite a meaningful debate on whether financing of road projects should be based on how narrow the performance gap should be and having sustained evidence that the gap is progressively being narrowed for improved sustainability of roadworks financing by donor agencies. Whereas this quantification of the performance gap is a new positivistic direction towards minimizing the performance expectation gap, it can easily be adopted by roadworks implementing units in assessing road-user performance needs at the point of project completion and once these are not achieved, such minor loopholes would be worked on, on a regular basis as and when need warrants. Practical implications The authors have introduced and empirically verified the performance expectation gap index, which further understands the performance expectations gap from a positivistic approach. The paper provides a problem-solving tool to analyse stakeholder engagement linkages with performance expectations variations on the practical side. Social implications The paper has started on a change perception campaign of shaping road-user critical perspectives about the outcome of community roadworks procurements. By introducing and creating a mindset of quantitative assessments in understanding the expectation gaps that can be caused by a number of factors, the responsible people for creating, maintaining and widening PEGs will eventually wake up and improve personal behaviours that lead to the widening of the procurement performance gap in roadworks, from a stakeholders’ perspective. Originality/value Unlike previous scholars who used a constructivist approach, the paper is the first of its kind to use a positivistic approach to quantify the procurement performance expectations gap using a PEGI. The use of the index gives new insights to managing procurement performance expectations to the satisfaction of stakeholders from a quantitative perspective.
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Ilemona, Sani Alfred, and Ikpor I.M. "Audit Expectation Gap, Auditors' Statutory Duty and Financial Reporting Quality in Nigeria." Journal of Accounting Auditing and Business 6, no. 1 (January 11, 2023): 16–31. http://dx.doi.org/10.24198/jaab.v6i1.42099.
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The study examined the impact of the audit expectation gap and auditors' statutory duty on financial reporting quality in Nigeria. Data for the study were obtained primarily through questionnaires administered to randomly selected 400 respondents comprising auditors, accountants, stockbrokers, and investors in various sectors of the Nigerian economy. Of the distributed questionnaires, 252 were received, representing a 63 per cent response rate. Multiple regression and t-statistical tools were employed to analyze the responses to the questionnaire designed to reflect five (5) Likert Scale on the impact of audit expectation gap and statutory duty of auditors (explanatory variables) on financial reporting quality (dependent variable). The results indicated that all the independent variables significantly impact the dependent variable. The study recommended, among others, that auditors' responsibility/duty should be expanded through legislation to capture/include the implicit expectation of the ways audit expectations in Nigerian society.
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Kube, Tobias, Winfried Rief, Mario Gollwitzer, Thomas Gärtner, and Julia Anna Glombiewski. "Why dysfunctional expectations in depression persist – Results from two experimental studies investigating cognitive immunization." Psychological Medicine 49, no. 09 (August 22, 2018): 1532–44. http://dx.doi.org/10.1017/s0033291718002106.
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AbstractBackgroundResearch has revealed that negative expectations impact depressive symptoms. However, research on the change of dysfunctional expectations in depression is lacking so far. Therefore, the present research aimed to fill this gap by testing the hypothesis that people with the major depressive disorder (MDD), contrary to healthy individuals, maintain their expectations despite experiences that positively disconfirm expectations. Further, it was hypothesized that cognitive immunization (a cognitive reappraisal of the disconfirming evidence) is a mechanism underlying the persistence of expectations.MethodIn Study 1, we compared individuals with MDD (N = 58) to healthy individuals (N = 59). Participants worked on the same performance test and received standardized feedback that either confirmed or disconfirmed their initial performance expectations. In Study 2, we investigated the effects of cognitive immunization on expectation change among 59 individuals reporting elevated levels of depression by varying the appraisal of expectation-disconfirming feedback.ResultsResults from Study 1 show that in the expectation-disconfirming condition, healthy individuals changed their expectations, whereas individuals with MDD did not. No such difference between the two groups was found for expectation-confirming feedback. Results from Study 2 indicated that varying cognitive immunization impacted expectation change, thus suggesting a crucial role of cognitive immunization in expectation change.ConclusionsThese two studies indicated that individuals suffering from depression have more difficulties in changing their expectations after disconfirming experiences than do healthy individuals, and cognitive immunization might be a core mechanism underlying expectation persistence. Therefore, psychotherapeutic interventions should aim to inhibit cognitive immunization processes to enhance expectation change.
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Fijabi, Lateef. "Corporate governance and auditors’ expectation." Caleb International Journal of Development Studies 3, no. 2 (November 30, 2020): 166–93. http://dx.doi.org/10.26772/cijds-2020-03-02-010.
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This study investigated the impact of Code of Corporate governance on the auditor’s expectation gap, following the implementation of the Nigerian corporate governance code. The study outcomes were based on the literature review, the analysis of the qualitative data and discussions of generated themes. The results revealed that adopting effective corporate governance (accountability) system positively contributes in narrowing the audit expectation gap due to the increasing interest in the role of accountability in fighting corruption in Nigeria. The Study recommends; the need for continued sensitization of the public, by both the auditing profession and other stake holders on the role and duties of the auditor, management and the board to avoid expectation gap from the public. The CBN, NAICOM, PENCOM and NCC should implement and enforce the approved Code of Governance. Keywords: Audit Expectation Gap, Corporate Accountability, Audit committees, Code of Corporate Governance, Regulatory agencies.
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Omotilewa, Oluwatoyin Olufemi, Ishola Rufus Akintoye, Folajimi Festus Adegbie, and Joseph Kayode Ogunwede. "Bridging Stakeholders’ Expectations Gap: The Role of Sustainability Reporting of Listed Firms in Nigeria." European Journal of Business and Innovation Research 12, no. 2 (January 15, 2024): 17–40. http://dx.doi.org/10.37745/ejbir.2013/vol12n21740.
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Studies have shown that expectation gaps among stakeholders have resulted into information asymmetry. In view of this, this study investigated the role of sustainability reporting in bridging the stakeholders’ expectation gaps in Nigeria. The study adopted cross sectional survey research design, and used online structured questionnaire to collect primary data. 150 copies of questionnaire were distributed, out of which 138 copies were returned. Data obtained from the respondent were analysed using descriptive and inferential statistics. The regression result from hypothesis one revealed that sustainability reporting practices has significant role in improving the disclosure of information regarding business activities in Nigeria (Adj. R2 =0.545; F = 58. 176; p =0.001<0.05 ), while that of hypothesis two showed that sustainability reporting practices is an effective tool for effectively bridging the gaps in stakeholder expectations within Nigerian businesses ( Adj.R2 =0.565; F = 75.112; p = 0.001 <0.05 ).The regression result from hypothesis one revealed that sustainability reporting practices has significant role in improving the disclosure of information regarding business activities in Nigeria, while that of hypothesis two showed that sustainability reporting practices is an effective tool for effectively bridging the gaps in stakeholder expectations within Nigerian businesses. Hence, the study concluded that adoption of sustainability reporting can significantly strengthen the trust of the stakeholders thereby contributing to bridge their expectation’s gap. The study recommended that corporate organizations should regard sustainability reporting as a strategic instrument for promoting transparency and accountability.
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Sharma, Anupama. "Public Prosecutors, Victims and the Expectation Gap: An Analysis of Indian Jurisdiction." Socio-Legal Review 17, no. 2 (January 2017): 87. http://dx.doi.org/10.55496/katm9947.
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