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Dissertations / Theses on the topic 'Expectation theory'
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Ahmed, Samah. "Perturbation field theory methods for calculating expectation values." Thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/26214.
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Wong, Georges. "Improved speech hidden Markov modelling via an expectation-maximization framework." Thesis, University of Cambridge, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.259544.
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Frommer, Ranja. "Between expectation and experience." Doctoral thesis, KTH, Industrial Economics and Management, 2001. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3256.
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The problem areas of the 'human side' of mergers andacquisitions as well as post-merger integration are focusedupon in this study. An extensive review of merger-relatedliterature points to the problematic nature of this area oforganisation. Through the analysis of two international casemergers, their post-merger integration processes and theirproblem areas, the nature and causes of these problem areas areinvestigated. The results of the investigation indicate thatexpectations influence mergers and post-merger integration.What seems to be expected of mergers, post-merger integration,of the management of these processes as well as the involvedparties plays a role in the interpretation of and reaction tomerger-related occurrences. If expectations of a merger or anyof its specific features are not met, attitudes towards themerger can get increasingly negative. This evidentlynecessitates 'expectation management' within mergers and theirpost-merger integration processes.
KEY WORDS: merger, acquisition, post-merger integration,'human side' of organisations, expectation, experience, casestudy, emergent theory
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Wang, Wenjuan. "Supply chain management systems benefits : the expectation-confirmation theory perspective." Thesis, Queensland University of Technology, 2012. https://eprints.qut.edu.au/53181/1/Wenjuan_Wang_Thesis.pdf.
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Organizations adopt a Supply Chain Management System (SCMS) expecting benefits to the organization and its functions. However, organizations are facing mounting challenges to realizing benefits through SCMS. Studies suggest a growing dissatisfaction among client organizations due to an increasing gap between expectations and realization of SCMS benefits. Further, reflecting the Enterprise System studies such as Seddon et al. (2010), SCMS benefits are also expected to flow to the organization throughout its lifecycle rather than being realized all at once. This research therefore proposes to derive a lifecycle-wide understanding of SCMS benefits and realization to derive a benefit expectation management framework to attain the full potential of an SCMS.
The primary research question of this study is: How can client organizations better manage their benefit expectations of SCM systems? The specific research goals of the current study include: (1) to better understand the misalignment of received and expected benefits of SCM systems; (2) to identify the key factors influencing SCM system expectations and to develop a framework to manage SCMS benefits; (3) to explore how organizational satisfaction is influenced by the lack of SCMS benefit confirmation; and (4) to explore how to improve the realization of SCM system benefits.
Expectation-Confirmation Theory (ECT) provides the theoretical underpinning for this study. ECT has been widely used in the consumer behavior literature to study customer satisfaction, post-purchase behavior and service marketing in general. Recently, ECT has been extended into Information Systems (IS) research focusing on individual user satisfaction and IS continuance. However, only a handful of studies have employed ECT to study organizational satisfaction on large-scale IS. The current study will enrich the research stream by extending ECT into organizational-level analysis and verifying the preliminary findings of relevant works by Staples et al. (2002), Nevo and Chan (2007) and Nevo and Wade (2007). Moreover, this study will go further trying to operationalize the constructs of ECT into the context of SCMS.
The empirical findings of the study commence with a content analysis, through which 41 vendor reports and academic reports are analyzed yielding sixty expected benefits of SCMS. Then, the expected benefits are compared with the benefits realized at a case organization in the Fast Moving Consumer Goods industry sector that had implemented a SAP Supply Chain Management System seven years earlier.
The study develops an SCMS Benefit Expectation Management (SCMS-BEM) Framework. The comparison of benefit expectations and confirmations highlights that, while certain benefits are realized earlier in the lifecycle, other benefits could take almost a decade to realize.
Further analysis and discussion on how the developed SCMS-BEM Framework influences ECT when applied in SCMS was also conducted. It is recommended that when establishing their expectations of the SCMS, clients should remember that confirmation of these expectations will have a long lifecycle, as shown in the different time periods in the SCMS-BEM Framework. Moreover, the SCMS-BEM Framework will allow organizations to maintain high levels of satisfaction through careful mitigation and confirming expectations based on the lifecycle phase.
In addition, the study reveals that different stakeholder groups have different expectations of the same SCMS. The perspective of multiple stakeholders has significant implications for the application of ECT in the SCMS context. When forming expectations of the SCMS, the collection of organizational benefits of SCMS should represent the perceptions of all stakeholder groups. The same mechanism should be employed in the measurements of received SCMS benefits. Moreover, for SCMS, there exists interdependence of the satisfaction among the various stakeholders. The satisfaction of decision-makers or the authorized staff is not only driven by their own expectation confirmation level, it is also influenced by the confirmation level of other stakeholders‘ expectations in the organization. Satisfaction from any one particular stakeholder group can not reflect the true satisfaction of the client organization.
Furthermore, it is inferred from the SCMS-BEM Framework that organizations should place emphasis on the viewpoints of the operational and management staff when evaluating the benefits of SCMS in the short and middle term. At the same time, organizations should be placing more attention on the perspectives of strategic staff when evaluating the performance of the SCMS in the long term.
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Fisher, Paul Gregory. "Simulation and control techniques for nonlinear rational expectation models." Thesis, University of Warwick, 1990. http://wrap.warwick.ac.uk/106494/.
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This thesis presents a comprehensive set of techniques for solving, simulating, analysing and controlling large scale, nonlinear, econometric models that contain rational expectations of future dated variables. These expectations are generally treated as model consistent, whereby the expectation is set to the deterministic projection of the model. Solutions to such models are distinguished from those of conventional models by the fact that they are not recursive in time. The outcome for the current period depends on the expected outcome for future periods as well as past periods. This property means that all of the basic numerical procedures need to be altered. We consider the following topics: solution algorithms for the two—point boundary value problem; terminal conditions, uniqueness and stability; experimental design and stochastic simulation; model forms, solution modes and historical tracking; control methods including optimal control. We find that suitable procedures allow us to undertake all of the experiments usually conducted with conventional models. Each topic is illustrated by application to three large scale models of the United Kingdom economy which contain rational expectations terms. Only one of these models is constructed following the new-classical paradigm and hence their comparative properties revealed by our experiments are of some interest.
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McPherson, Alan. "The memory and expectation of aesthetics : a study of Adorno's aesthetic theory." Thesis, Middlesex University, 2009. http://eprints.mdx.ac.uk/6506/.
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This study aims to clarify the underlying conceptual structure of Adorno's theoretical position with regard to both philosophy and art and to examine the expectation of philosophical aesthetics. I introduce Aesthetic Theory from a morphological point of view and claim that the form and structure of this unfinished text reveals a great deal about the book, as it exemplifies Adorno's theory of meaning. I claim that for Adorno dialectic is better thought of not in its Hegelian form but as a Kantian antinomy. This is because the dialectical oppositions he identifies cannot be resolved under the capitalist conditions of the administered world. I claim that philosophy understood as the construction of a form of totality, the constellation, provides the key to understanding Adorno's theory of meaning. This theory consists of three linked concepts: midpoint, constellation and parataxis. I further claim that for Adorno art and philosophy are structured in the same way. Adorno has in effect developed a conception of art that depends for its ultimate justification on the concept of rank as explicated by the completion of the work of art by philosophy. Art and theory are thus entwined in a mimetic relationship. I claim there is a temporal dichotomy at the centre of Adorno's conception of the work of art, that it is both transient and absolute. This antinomy is what makes the work of art a paradoxically absolute commodity precisely because Adorno's concept of the work of art is modelled on the commodity form. I claim that Adorno's conception of the artwork as an instant is clearly closely related, in a structural and conceptual sense, to his conception of how philosophy works. Truth for Adorno is always located in the present instant. My textual analysis leads me to claim that for Adorno a utopian element is involved in writing a negative dialectical text. Finally, I claim that a theory of the art form in all its different typologies is best suited to carry out detailed critique and theoretical reflection on contemporary art. Philosophical aesthetics can only supply an historical perspective.
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Straughn, Greg 1972. "Expectation as Narrative Strategy in Richard Wagner's Parsifal." Thesis, University of North Texas, 1997. https://digital.library.unt.edu/ark:/67531/metadc278358/.
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The story of Parsifal is presented in two manners: through action and through
narrative. Using the formalist theories of Vladimir Propp, the overall narrative is
articulated in three narrative episodes. This thesis interprets the structure of narrative episodes in Parsifal on the basis of expectation. Propp's theory of functions provides labels for an interpretive analysis. Levi-Strauss' reconstruction of Propp's functions into paired structures identifies key points in the drama as moments of "functional" saturation. This "functional" saturation coincides with Wagner's practice of Leitmotivic saturation. The semiotic theories of Charles Sanders Peirce, specifically his notion of sign, clarify the dense accumulation of meanings accrued by the Leitmotifs. Finally, Parsifal, as a "quest" for the unobtainable object, fits into the matrix of desire as formulated in the theories of Jacques Lacan.
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Cooper, Joseph Thornton. "Role Residual: A Longitudinal Investigation of the Antecedents and Consequences of Enduring Role-Set Expectations." Columbus, Ohio : Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1249016575.
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Manik, Hasiando Ginsar. "Essays on monetary and macroprudential policies with different models of expectation." Thesis, University of Birmingham, 2016. http://etheses.bham.ac.uk//id/eprint/6824/.
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This thesis evaluates the design of monetary and macroprudential policies. Different models of expectation are examined to get a comprehensive understanding about the work of monetary and macroprudential policies. It is begun by assuming agents are boundedly rational under Recursive Least Square (RLS) and Stochastic Gradient (SG) learning, followed by fully rational agents under rational expectation (RE). When agents follow RLS learning, both determinacy and E-stability criteria are required to find preferred policies. We focus on the effect of habit in consumption in the design of preferred policies. We found the presence of habit in consumption enlarges both determinacy and E-stability region. The same methodology is then used in another model that features housing market and financial constraint. The result showed that a response to the growth of housing prices via the LTV rule may increase determinacy and E-stability. We also conduct a refinement in the design of preferred economic policies by incorporating SG-stability criteria, in addition to determinacy and E-stability. The result showed that central bank’s task gets more difficult since the Taylor Principle is insufficient to ensure a robust learnability of REE. In other works, we deviate from the assumption of boundedly rational agents and consider fully rational agents (RE). We examine the issue of monetary policy, banks’ lending decisions and business cycles in Indonesia. This thesis completes its analysis by evaluating the role of news in the formation of agents’ expectations.
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Brook, Phillip, University of Western Sydney, College of Law and Business, and School of Marketing and International Business. "Constituents and their expectation : towards a critical-pragmatic theory of information systems project management." THESIS_CLAB_MIB_Brook_P.xml, 2004. http://handle.uws.edu.au:8081/1959.7/791.
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This dissertation presents a theoretical model of information systems (IS) project management that aims to improve the rate of project success, estimated at time of writing to be less than 50% despite over thirty years of experience. The inquiry into IS managementand the development of the CED Model of IS Project Management presented in this dissertation were informed by critical social theory and pragmatics. IS projects are conceptualised as a collaborative undertaking by everyone affected by the project : the constituents. The model identifies the central role of constituents' expectations and their critical examination of the intended, desired and feared outcomes. By being based in the political, economic, technical and social dimensions of IS projects, this dissertation makes a theoretical contribution to the IS discipline. Furthermore, by establishing a set of prescriptions for how a project should be conducted by identifying who should take part (the constituents), how they should interact(engaging in the project discourse) and how the processes should be managed(driven by the constituents' expectations), the model provides guidance for IS practitioners to increase the likelihood of successfully implementing the project. From a research perspective, this dissertation presents an example of empirically grounded IS research, informed by critical-pragmatic theoretic concerns, that is highly relevant for IS practice.Doctor of Philosophy (PhD)
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Brook, Phillip William James. "Constituents and their expectation towards a critical-pragmatic theory of information systems project management /." View thesis, 2004. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20040709.092524/index.html.
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Picazo-Vela, Sergio. "The Effect of Online Reviews on Customer Satisfaction: An Expectation Disconfirmation Approach." OpenSIUC, 2010. https://opensiuc.lib.siu.edu/dissertations/198.
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During the last decade online retail sales have been growing constantly. This growth has been possible due to different factors like online reviews. Online reviews have been proven successful in predicting different variables like trust and sales in online settings; however, the impact of online reviews on other variables like customer satisfaction has not been widely studied. Based on expectation-disconfirmation theory, this study analyzes the effect of online reviews on customer satisfaction. A set of six hypotheses were proposed and tested by using a controlled experiment. A total of 278 usable responses were obtained from a sample of college students from a major Midwest US university. Five of the six hypotheses were supported. Results indicated that expectations and perceived performance are significant predictors of disconfirmation. They also indicate that disconfirmation is a significant predictor of satisfaction. Regarding the effect of online reviews on satisfaction, results showed an indirect effect of online reviews on satisfaction mediated by expectations and disconfirmation. Results have implications for research and practice. For research, results help to increase the understanding of customer expectations formation in online settings. For practice, results give advice to sellers about how to increase customer satisfaction.
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Chung, Sai-ho. "Statistical models for catch-at-length data with birth cohort information." Click to view the E-thesis via HKUTO, 2005. http://sunzi.lib.hku.hk/hkuto/record/B39849089.
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Alharbi, Majed Salem S. "Investigating the impact of service quality dimensions, price and reputation on the behavioural intentions of retail banking customers." Thesis, Brunel University, 2018. http://bura.brunel.ac.uk/handle/2438/17150.
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Retail banking service providers are facing challenges such as continuous changes in consumer expectations and escalating global competitiveness. The banking sector is characterised as an extraordinarily competitive and regulated sector. As a result, it is essential that retail banking service providers reassess the level of their service quality and recognise the important factors that influence customer satisfaction, intention and loyalty. As pointed out by the literature, there is a fundamental need for studies on customer intention and behaviour which will show whether customer attitudes provide significant evidence of how customers act and feel. Furthermore, there is a lack of theoretical modelling and empirical studies on the relationships between customer satisfaction, service quality and variables in other areas of service experience, such as price, reputation and complaint intention, in the retail banking context. Thus, the current study adopted the expectation confirmation theory because its aim is to develop a framework that advances the understanding of customer satisfaction, intention and loyalty in the retail banking sector, which can be best achieved by choosing a theory whose main target is to measure customer satisfaction and post-purchase behaviour. The proposed framework enhances our understanding by expanding ECT theory. To clarify, the conceptual framework introduces three constructs, price, reputation and complaint intention, which had not previously been brought together into one framework with the rest of the present study constructs, a practice which is considered to offer a highly valuable contribution. Additionally, the outcomes from this study have many implications for managers and decision-makers in the banking service sector. It is essential for marketing managers in the banking sector to understand the importance of all of the components of service quality as well as price and reputation, in order to understand fully customer satisfaction and intentions. The primary aim of this study is to examine how customer intention and loyalty are affected by service quality dimensions, price and reputation, using the intermediation role of confirmation and customer satisfaction. This study has developed a theoretical framework that integrates a set of essential variables to evaluate the impact of service quality dimensions, price and reputation on customer's intentions and loyalty, using Expectation Confirmation Theory. Consequently, hypotheses are created to examine the association between the framework variables. This study employs a quantitative method alongside a positivist approach to examine the hypothetical associations within the conceptual framework. Of the online surveys distributed to retail banking consumers, 923 were valid. To validate and analyse the data, the research study employs structural equation modelling using AMOS SPSS (Statistical Package for the Social Sciences). The final results illustrate that tangibles, assurance, responsiveness, empathy and price have a significant impact on confirmation and customer satisfaction. On the other hand, reliability has no significant impact on confirmation and customer satisfaction in the Saudi retail banking sector. In addition, reputation has a significant impact on customer satisfaction. Furthermore, confirmation also has an important influence on customer satisfaction and customer satisfaction has a significant relationship with customer intentions and loyalty. Customer satisfaction also has a significant relationship with customer loyalty. Indeed, the overall results of this study reveal the impact of service quality, price and reputation on customer intention and loyalty through customer satisfaction, along with confirmation of customer expectations. Finally, the outcomes of this study have practical and theoretical implications which advance the knowledge in this area.
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Begum, Munni. "Estimating posterior expectation of distributions belonging to exponential and non exponential families." Virtual Press, 2001. http://liblink.bsu.edu/uhtbin/catkey/1244863.
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Bayesian principle is conceptually simple and intuitively plausible to carry out but its numerical implementation is not always straightforward. Most of the times we have posterior distributions in terms of complicated analytical funs ions and be known only up to a multiplicative constant. Hence it becomes computationally difficult to attain the marginal densities and the moments of the posterior distributions in closed form. In the present study the leading methods, both analytical and numerical, for implementing Bayesian inference has been explored. In particular, the non-iterative Monte Carlo method known as Importance Sampling has been applied to approximate the posterior expectations of the Lognormal and Cauchy distributions, belonging to the Exponential family and the non-Exponential family of distributions respectively. Sample values from these distributions have been simulated through computer programming. Calculations are done mostly by C++ programming language and Mathematica.Department of Mathematical Sciences
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Wang, Juan. "Estimation of individual treatment effect via Gaussian mixture model." HKBU Institutional Repository, 2020. https://repository.hkbu.edu.hk/etd_oa/839.
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In this thesis, we investigate the estimation problem of treatment effect from Bayesian perspective through which one can first obtain the posterior distribution of unobserved potential outcome from observed data, and then obtain the posterior distribution of treatment effect. We mainly consider how to represent a joint distribution of two potential outcomes - one from treated group and another from control group, which can give us an indirect impression of correlation, since the estimation of treatment effect depends on correlation between two potential outcomes. The first part of this thesis illustrates the effectiveness of adapting Gaussian mixture models in solving the treatment effect problem. We apply the mixture models - Gaussian Mixture Regression (GMR) and Gaussian Mixture Linear Regression (GMLR)- as a potentially simple and powerful tool to investigate the joint distribution of two potential outcomes. For GMR, we consider a joint distribution of the covariate and two potential outcomes. For GMLR, we consider a joint distribution of two potential outcomes, which linearly depend on covariate. Through developing an EM algorithm for GMLR, we find that GMR and GMLR are effective in estimating means and variances, but they are not effective in capturing correlation between two potential outcomes. In the second part of this thesis, GMLR is modified to capture unobserved covariance structure (correlation between outcomes) that can be explained by latent variables introduced through making an important model assumption. We propose a much more efficient Pre-Post EM Algorithm to implement our proposed GMLR model with unobserved covariance structure in practice. Simulation studies show that Pre-Post EM Algorithm performs well not only in estimating means and variances, but also in estimating covariance.
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Karlsson, Isabell. "Att designa för tillit : En kvalitativ studie om hur design kan påverka förväntad upplevelse av och tillit till e-handel." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-54294.
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I ett samhälle som blir allt mer beroende av Internet har även e-handel fått en mer framträdande roll. Då detta innebär att säljare ersätts av teknologi är det av vikt att företaget anstränger sig för att skapa en tillförlitlig miljö där kunden känner sig trygg. Här påverkar inte bara strukturen och utseendet på e-handeln, utan också företagets val av marknadsföring. Kunden skapar sig en förväntan av företaget och vad det har att erbjuda. Denna förväntan baseras på kundens tidigare erfarenheter och upplevelser, där en förväntan som inte uppnås kan resultera i en negativ upplevelse. I denna studie har expectation-confirmation theory använts som ett ramverk för att undersöka kundens förväntan inför e-handel överlag, men också i synnerhet inför uppdragsgivaren xplore.se:s e-handel. Användarupplevelse har använts för att få en djupare förståelse för kundens känslor och uppfattningar, där även användbarhet undersökts då detta påverkar användarupplevelsen. Fem potentiella framtida kunder inkluderades i intervjuer och användartest i två iterationer, den första baserad på deras erfarenheter och förväntningar inom e-handel överlag där deltagarna fick utforska xplore.se:s nuvarande gränssnitt. De ombads även utföra ett antal uppgifter för att undersöka graden av användbarhet. Resultatet visade ett stort behov av ny design då deltagarna upplevde att e-handeln var oattraktiv med låg tillförlitlighet. Därefter skapades ett designförslag i form av en interaktiv prototyp, vilken användes som underlag för den andra iterationen. I denna iteration ombads deltagarna berätta hur mycket de mindes av det tidigare användartestet. Detta gjordes för att människan inte kan minnas alla detaljer utav en upplevelse, varför det skapade förståelse för vad deltagarna mindes starkast. Sedan ombads deltagarna utforska designförslaget, även här med ett antal uppgifter att utföra för att undersöka användbarheten i det. Deltagarna upplevde att designen var mycket attraktivare med en högre grad av tillförlitlighet. Slutsatsen som kunde dras från resultatet var att design har stor påverkan på både användarupplevelse och kundens vilja att känna tillit. Kunden förväntar sig att e-handel ska vara bekvämt där något som inte stämmer överens med denna förväntan har negativ påverkan på upplevelsen. Här förväntar sig kunden även en design som påminner om andra e-handlar, vilket innebär en högre grad av användbarhet. Webbsidan bör ha en tydlig struktur med visuella blickfång som hjälper kunden få en snabb överblick över nivån av tillförlitlighet. Företaget bör exempelvis överväga att investera i certifieringar såsom trygg e-handel, medan marknadsföringen som används ska vara i enlighet med vad kunden kan förvänta sig. Då kunden till stor del förlitar sig på omdömen från andra kunder rekommenderas även en funktion för recensioner.In a society growing more dependent of the Internet, e-commerce has also been given a more prominent role. Since this means that sellers are replaced by technology, it is of importance that the company tries to create a reliable environment where the customer can feel safe. Not only the structure and appearance has an influence, but the company’s choice of marketing can have an effect as well. The customer creates expectations based on former experiences of both the company and overall e-commerce, where expectations that cannot be met could result in a negative experience. This study has used expectation-confirmation theory as a framework to examine the customers’ overall expectations in e-commerce, but also for xplore.se:s e-commerce, the constituent for this study. User experience has been used to gain a deeper understanding of the customers’ emotions and perceptions, whereas usability has been examined as it affects the user experience. Five potential future customers were included for interviews and user tests for two iterations, the first based on their general experiences and expectations regarding e-commerce where the participants also explored the current interface of xplore.se. In order to examine the level of usability they were asked to execute a number of tasks. The results showed great need of a new design since the participants found the e-commerce to be unattractive with low reliability. A design proposal in the shape of an interactive prototype was made, which was used as a foundation for the second iteration. In this iteration the participants were asked to share their memories of the former user test. Since humans cannot recall every single detail of an experience this created an understanding for what the participants remembered most. They were then asked to explore the design proposal, also with a number of tasks to execute to examine its usability. Their experience was that this design was more attractive with a higher level of reliability. The conclusion that could be drawn from the result was that design has a big effect on user experience and the customers trust. The customer expects e-commerce to be convenient, where something that does not meet this expectation has a negative impact on the experience. Another expectation is that the design should look like other e-commerces, as the resemblance implies a higher level of usability. The website should have a clear structure with visual elements capturing the customers’ attention, which helps the customer get a quick overview of the level of trustworthiness. For instance, the company should consider investing in certifications for secure e-commerce, whilst the marketing that is being used should be designed according to what the customer can expect. As the customer also largely relies on other customers’ opinions, it is recommended to implement a function for reviews as well.
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Chung, Sai-ho, and 鍾世豪. "Statistical models for catch-at-length data with birth cohort information." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B39849089.
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Kapur, Loveena. "Investigation of artificial neural networks, alternating conditional expectation, and Bayesian methods for reservoir characterization /." Digital version accessible at:, 1998. http://wwwlib.umi.com/cr/utexas/main.
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Schön, Thomas B. "Estimation of Nonlinear Dynamic Systems : Theory and Applications." Doctoral thesis, Linköpings universitet, Reglerteknik, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-7124.
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This thesis deals with estimation of states and parameters in nonlinear and non-Gaussian dynamic systems. Sequential Monte Carlo methods are mainly used to this end. These methods rely on models of the underlying system, motivating some developments of the model concept. One of the main reasons for the interest in nonlinear estimation is that problems of this kind arise naturally in many important applications. Several applications of nonlinear estimation are studied. The models most commonly used for estimation are based on stochastic difference equations, referred to as state-space models. This thesis is mainly concerned with models of this kind. However, there will be a brief digression from this, in the treatment of the mathematically more intricate differential-algebraic equations. Here, the purpose is to write these equations in a form suitable for statistical signal processing. The nonlinear state estimation problem is addressed using sequential Monte Carlo methods, commonly referred to as particle methods. When there is a linear sub-structure inherent in the underlying model, this can be exploited by the powerful combination of the particle filter and the Kalman filter, presented by the marginalized particle filter. This algorithm is also known as the Rao-Blackwellized particle filter and it is thoroughly derived and explained in conjunction with a rather general class of mixed linear/nonlinear state-space models. Models of this type are often used in studying positioning and target tracking applications. This is illustrated using several examples from the automotive and the aircraft industry. Furthermore, the computational complexity of the marginalized particle filter is analyzed. The parameter estimation problem is addressed for a relatively general class of mixed linear/nonlinear state-space models. The expectation maximization algorithm is used to calculate parameter estimates from batch data. In devising this algorithm, the need to solve a nonlinear smoothing problem arises, which is handled using a particle smoother. The use of the marginalized particle filter for recursive parameterestimation is also investigated. The applications considered are the camera positioning problem arising from augmented reality and sensor fusion problems originating from automotive active safety systems. The use of vision measurements in the estimation problem is central to both applications. In augmented reality, the estimates of the camera’s position and orientation are imperative in the process of overlaying computer generated objects onto the live video stream. The objective in the sensor fusion problems arising in automotive safety systems is to provide information about the host vehicle and its surroundings, such as the position of other vehicles and the road geometry. Information of this kind is crucial for many systems, such as adaptive cruise control, collision avoidance and lane guidance.
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Reidinger, Bobbi. "Weight as Status: An Expansion of Status Characteristics Theory." Kent State University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=kent1586629807299555.
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Wright, Seth. "Competence, Warmth, And Expectations: An Integration Of Status Characteristics Theory And The Stereotype Content Model." Diss., The University of Arizona, 2015. http://hdl.handle.net/10150/556454.
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Over the last fifty years, researchers in Status Characteristics Theory (SCT) have conclusively demonstrated that within task groups, status differences between members influence the emergence of a power and prestige hierarchy within the group. According to the theory, this is accomplished through the activation of stereotypical expectations of group members' abilities. However, relatively little research has directly examined the cognitive process associated with expectation formation. During this same period, scholars within diverse subfields of psychology have suggested that there are two fundamental dimensions along which social judgments are made. These two dimensions have been referred to by various names, including instrumentality and expressivity, agency and communality, and competence and warmth. The most recent exploration of this idea can be found in the field of cognitive science as part of the Stereotype Content Model (SCM). The purpose of the current research is to integrate the basic propositions of SCT with the cognitive process outlined in SCM. In doing so, I hope to situate SCT within an expansive body of existing research, while suggesting a number of potentially useful directions for future research in SCT.
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Ferreira, Caitlin. "Social media performance of user generated content and its relationship with conspicuous consumption: through the lens of the expectation confirmation theory." Master's thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/20485.
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Early theories of conspicuous consumption proposed a framework in which individuals attempt to imitate the consumption patterns of others that maintain a higher social status. This results in individuals ostentatiously displaying their consumption patterns in order to reinforce their social status. The advent of social media has provided individuals with a new platform on which to display their conspicuous consumption. All consumption now has the possibility to become conspicuous consumption, displayed to a large network of friends and followers online. When individuals post content on social networking sites (SNSs), referred to as user-generated content, they hold some initial expectations regarding the response that their content will receive. This response (for example Likes and Comments on Facebook) is referred to as Social Media Performance in the current research. While research has been conducted, albeit minimal research, into measuring the performance of brand-generated content, no academic research has considered the perceived performance evaluation of individual user-generated content. Previous research has identified a link between online performance, referred to as Social Media Performance in the current research, and conspicuous consumption. This link has however been suggested to be moderated by three variables, selfesteem, social media usage and emotion, tested separately as positive and negative affect. The current research sought to evaluate the moderating influences that selfesteem, social media usage and emotion exerted on the relationship between Social Media Performance and conspicuous consumption. This was done through the lens of the Expectation Confirmation Theory (ECT), as Social Media Performance is posited to follow an Expectation Confirmation Theory framework, in which SNS users are either satisfied or dissatisfied depending on their subjective evaluation of performance. A conclusive, causal research design was implemented; making use of a nonprobability sampling technique that achieved a sample size of 282 respondents. The target population consisted of young adults, between the ages of 18 and 29 years, due to the adoption of SNS usage amongst this age cohort. The results found a negative correlation to exist between self-esteem and conspicuous consumption and a positive correlation to exist between social media usage and conspicuous consumption. Furthermore, self-esteem, social media usage and negative affect were found to moderate the relationship between Social Media Performance and conspicuous consumption. In particular, in the presence of negative Social Media Performance, higher levels of social media usage and lower levels of negative affect exerted a greater influence on this relationship. Whereas in the presence of positive Social Media Performance, lower levels of self-esteem and higher levels of negative affect exert a greater influence on this relationship. This research has also confirmed the positive relationship between social media usage and conspicuous consumption.
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Recker, Jan Christof. "Understanding process modelling grammar continuance : a study of the consequences of representational capabilities." Queensland University of Technology, 2008. http://eprints.qut.edu.au/16656/.
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The graphical modelling of processes is of growing popularity and high relevance to organisations that seek to document, analyse and improve their business operations. This research investigates the phenomenon of continued user acceptance of the grammars that are used to build process models. It develops and tests a theory that can be used to explain and predict why users would opt to continue working with certain grammars in their process modelling efforts. This study builds on established theories, including the Technology Acceptance Model, Expectation-Confirmation Theory, Task-Technology Fit Theory and Representation Theory. These theories suggest that end users typically strive for tools that are useful and easy to use, which confirm their expectations through firsthand utility, and which match task requirements and individual abilities. Representation theory suggests that modelling grammars should be complete and clear in their capabilities to represent real-world domains. The research model has been designed by combining conceptual studies of acceptance and continuance theories with a representational analysis of the BPMN grammar, which is a recently ratified industry standard for process modelling and thereby of high practical relevance to process modelling practice. It further incorporates findings from nineteen semi-structured interviews with process modellers in Australia. The research model has been tested and validated by means of a web-based survey with 590 process modellers world-wide. This thesis contributes to the body of knowledge in a number of ways: First, it presents an empirically validated model of the factors determining a user's intention to continue using a process modelling grammar. Second, it measures the impact that grammar characteristics as well as user and task characteristics have on user evaluations of a process modelling grammar. Third, it presents empirical evidence on the consequences that perceived representational deficiencies entail on user perceptions of a process modelling grammar.
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Lee, Junghun. "Achievement of expectations in leisure travel satisfaction : an application of expectation-disconfirmation theory /." 2007. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3269957.
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Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 2007.Source: Dissertation Abstracts International, Volume: 68-06, Section: A, page: 2557. Adviser: William P. Stewart. Includes bibliographical references (leaves 90-100) Available on microfilm from Pro Quest Information and Learning.
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Teng, Wei-Chih, and 鄧偉志. "Extending expectation confirmation theory with task-technology fit constructs." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/60843028864555772139.
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碩士國立中央大學
企業管理研究所
96
Assessing the effectiveness or success of information systems has long been identified as one of the most critical issues of IS management. Among various assessments of IS success, user satisfaction or intention is one of the most widely used measures. A large amount of research which has been done in the past on measurement of user satisfaction was using the Expectation Confirmation Theory (ECT ) approach. However, while ECT approach has the capability to assess user satisfaction and intention, it fail to capture other job-critical factors, that is, it does not take job characteristics or technology (IS) functionalities into consideration. In this research, we propose an integrated conceptual model based on Task-Technology Fit (TTF) and ECT, using SEM to verify the relationship between each construct, and attempt to give some implications for managerial practices. Empirical data for hypotheses testing were collected via a survey. Mailing list of company using ERP system was obtained from SAP and Oracle Taiwan. The result shows that two constructs in TTF do have significant effect to Confirmation, namely Timeliness and Reliability. These two constructs will further influence user’s Satisfaction and Continuance Intention.
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Chen, Yu-Hsin, and 陳煜鑫. "Predicting WWW Continuance with a Decomposed Expectation Disconfirmation Theory." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/74269286610819077349.
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碩士國立高雄第一科技大學
資訊管理所
91
Recently, perceived usefulness, confirmation of expectation following prior use and user satisfaction constructs have been considered important in determining the individual’s continuing use of information systems. The purpose of this paper is to propose a model to examine how do these factors affect users’ intention to continue using WWW applications. Specifically, the proposed model separates users’ confirmation of expectation following prior use of WWW into three sub-constructs including information quality conformation, system quality conformation and service quality conformation. Also, users’ satisfaction was separated into information quality satisfaction, system quality satisfaction, and service quality satisfaction. Thirteen research hypotheses derived from the model are empirically validated using a field survey of users of 40 web sites in Taiwan. The results suggest that users’ perceived usefulness dominantly determines their continuance intention. Information quality satisfaction, system quality satisfaction and service quality satisfaction has significant impact on the continuance intention. In addition, three sub-constructs of confirmation of the expectation all significantly contribute to the formation of the corresponding quality satisfaction and uses’ perceived usefulness.
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Liuo-Chin, Tsai, and 蔡柳卿. "A Rational Expectation Equilibrium Theory of Initial Public Offerings." Thesis, 1994. http://ndltd.ncl.edu.tw/handle/56043897137733941909.
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Lin, Yee-Ching, and 林宜靜. "The cheerleading student of the Expectation-Disconfirmation Theory Investigation Participate Study of Workshop Expectation Perception and Benefit." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/81737223722967462155.
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碩士臺北巿立體育學院
運動科學研究所
96
This study probed pre-study expectation, post-study recognition and activity benefit of participants of a cheerleading camp by employing the “Expectancy Disconfirmation Theory”. By using the “Assessment Form of Pre-study Expectation, Post-study Recognition and Activity Benefit of Participants of a Cheerleading Camp” modified by the author of this study, data was collected from participants from northern Taiwan who joined in the 2008 National Cheerleading Camp based on a questionnaire survey, which provided a return of 202 effective questionnaires. The data was analyzed by descriptive statistics, t-test, one-way ANOVA and Scheffe and gave the following results: 1.There were significant differences between pre-study expectation and post-study recognition in participants’ study needs and guide teaching. 2.There was no significant difference in study needs, guide teaching and equipment for participants of different genders, with different experience and with a different number of participation in study camps. There were significant differences in guide teaching for participants from different educational systems. 3.There were significant differences in post-study recognition in equipment provided in the venue for participants of different gender. 4.The overall score of participant satisfaction was 85.54, which means good overall satisfaction. There was no significant difference in overall satisfaction for participants of different genders, from different educational systems and with a different number of participation in study camps. 5.The first three activity benefits for various factors gained by participants who joined in a cheerleading camp are shown as follows: (1)Pre-study preparation: I expect growth after completion of the study camp; I am willing to take challenges from the camp, I am willing to change myself through this camp. (2)Activity progress: The training coach is my model role; the training coach plays an important role; the training coach can instruct me to operate the course I need to cooperate with others. (3)Experience property: I have to take part in activities by contributing my body, mind and behavior; I have to personally take part in activities; I have to learn by using the senses and perceptions of my whole body. (4)Participation benefit: There was an increase in my exercise ability; I learned how to perform more difficult body movements; I gained a comprehensive promotion in my skills in a cheerleading. 6.There were significant differences in the factors, pre-study preparation, activity progress, experience property and participation benefit, for participants from different educational systems. The difference for students from senior high schools and senior vocational schools was larger than for students from colleges and universities.
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Lue, Alison, and 劉笠森. "Online Shopping Users’ Repurchase Intention: An Integration of Social Cognitive Theory and Expectation Confirmation Theory." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/tg6pqy.
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碩士國立高雄第一科技大學
國際管理碩士學位學程
103
In recent years, and the rise of e-commerce and the Internet to flourish, not only to subvert the traditional business model, also make new pathways and trading platform, more Internet trades are becoming more common. While Internet marketing is the current hottest issues of e-commerce research, but produced a more basic question, about whether this new mode of shopping that consumers can completely trust and continuous use. This study based on expectation confirmation theory, to discuss whether will affect consumers '' continuing use of Internet shopping behavior intentions. However, the expectation confirmation theory can only explain consumer satisfaction and post-purchase behavior, does not completely explain why consumers willing to use online shopping after continuous use. Therefore, in order to further understand the consumers are willing to continue to use intention of Internet shopping, this study combines the social cognitive theory, to explore how consumers are willing to continue to use the impact on online shopping.
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Chang, Hui Wen, and 張惠雯. "Examining the continuance intention of mobile shopper：Integration of Expectation-confirmation Theory and Innovations Diffusion Theory." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/s4ts7t.
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碩士亞洲大學
經營管理學系碩士在職專班
105
The universalization of mobile devices and the optimization of mobile network speed and coverage have driven the growth of the mobile m-commerce market, and the online purchasing channel of Taiwanese consumers has also changed from personal computers to mobile devices. However, previous related studies on mobile shopping lack the assessment of factors influencing the continuance of mobile shopping. Therefore, this research aims to explore the continuance intention of mobile shoppers using expectation-confirmation theory and Innovation Diffusion Theory as the foundation, with perceived playfulness and perceived innovation as variables. An empirical research on mobile shoppers was conducted, and 291 valid questionnaires were collected. SmartPLS analytical results show that mobile shoppers generally hold a positive attitude towards validity, perceived usefulness, perceived playfulness, perceived innovation user satisfaction and continuance intention, as well as positive relations between all the variables. Finally, based on the outcome of the empirical research, this study suggests that to increase the continuance intention of mobile shopping, related service or function providers should hold consumer demands closer to heart, creating personalized and pleasant mobile shopping experiences wherever, whenever.
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Hsu, Huiman, and 徐惠滿. "Knowledge Sharing Continuance Intention in Virtual Community : Integration of Expectation-Confirmation Theory and Motivation Theory." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/31058388817208817388.
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碩士亞洲大學
經營管理學系碩士班
100
In modern society, an online Virtual Community is a crucial Knowledge-Sharing platform that collates and integrates knowledge generated by the community members’ brainstorming. In the open environment of the Internet, many users are extremely enthusiastic and willing to share their knowledge or experience, whereas numerous others prefer to be bystanders rather than contributors. Therefore, understanding the factors that influence Knowledge Sharing for Internet users, as well as the correlations between these factors, will assist in promoting continued Knowledge Sharing among Internet users and expand the use or effectiveness of knowledge. This study was based on Expectation Confirmation theory, and supplemented by motivation theory. We investigated the opinions of current virtual community users regarding Knowledge-Sharing from a number of perspectives, including expectation-confirmation, satisfaction, continuance intention for sharing, Perceived Usefulness, Perceived Enjoyment, and the correlation among these variables. An online survey was conducted to collect opinions from 298 users of virtual communities. The results show that the users of virtual communities held positive attitudes toward Expectation-Confirmation, satisfaction, continuance intention, Perceived Usefulness, and Perceived Enjoyment for Knowledge Sharing in Virtual Communities. Furthermore, positive correlations exist between the variables. Finally, we discuss the academic and practical implications of this study to act as references and recommendations for subsequent studies on knowledge-sharing in virtual communities. Key words: Virtual Community , Knowledge Share , Expectation-Confirmation , Perceived Usefulness, Perceived Enjoyment
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Wang, Chien-Chih, and 王建智. "Integrate Expectation Confirmation Theory and Two Factor Theory to Explore IS User’s Organizational Citizenship Behavior." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/95278853702277192348.
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碩士國立中山大學
資訊管理學系研究所
101
System user’s acceptance behavior in firms has long been shed light on in information system (IS) research. However, except for user’s acceptance behavior, more positive and proactive oriented behaviors, user’s organizational citizenship behavior (OCB) has gradually been emphasized in IS research. However, in current IS research, no efforts have addressed on digging the antecedents of user’s OCB. Therefore, this study combined expectation confirmation theory and two factor theory to examine the impact of confirming level of IS hygiene factors and motivator on user’s affect – satisfaction and delight which will further influence user’s OCB. Data was collected from 237 IS users in firms in Taiwan to test our hypothesis. The result shows that user delight is a stronger predicator of user’s OCB than user satisfaction. Besides, we find that information quality, system quality and service quality of organizational IS are hygiene factors. The relationship between IS hygiene factors and user satisfaction is similar to the pattern of left half of bell shape. This indicates IS hygiene factors are not critical for boosting user’s positive satisfaction and triggering user’s OCB. Besides, although the IS motivator we proposed in our research context is a performance factor, we find that the extremely high level of confirmation on IS performance factors can cause user delight and further result in user’s OCB. The result of this study can provide practitioners as well as academics the refreshing view regarding the relationship between user satisfaction and IS related characteristics. Besides, this research also pioneers IS studies in finding the important antecedents of user’s OCB – user satisfaction and delight.
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McDonald, Scott D. "Do expectancies mediate the relationship between sensitivities and fearfulness? : an alternative to Reiss's expectancy theory /." 2006. http://hdl.handle.net/10156/1626.
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Wong, Pei-Yu, and 翁佩瑜. "Combining Expectation-confirmation Theory and trust-commitment theory:Factors affecting consumers’ continuance." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/99683413024789434820.
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碩士亞洲大學
會計與資訊學系碩士班
98
In recent years, the emergence and the prosperity of the Internet and e-commerce not only revolutionize the patterns of conventional business trades, but also popularize online transactions. Despite the fact that the Internet marketing is a highly discussed issue in the area of popular ecommerce, a more basic problem follows to show up, that is whether consumers are able to fully trust and continuously use this new pattern of purchasing. The purpose of the study is to examine the factors that encourage consumers to adopt continuous purchasing intention based on the Expectation-Confirmation Theory. Nevertheless, such a theory can only explains the behaviors of satisfaction and purchasing from consumers, it can’t fully unveils the factors why shoppers are willing to taking advantage of the Internet shopping. As a result, in order to further explore those factors, this research investigate the effect of the intentions of how consumers are willing to use online continuously via combining Commitment-Trust Theory.
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Wu, Bo-Shiun, and 吳柏勳. "Applying Expectation Model and Justice Theory for Online Service Failure Recovery." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/91530148927910541482.
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碩士靜宜大學
資訊管理學系
99
Online shopping has become a quite popular phenomenon. Without face-to face communication, service providers can not respond to consumers’ needs directly and thus consumers have more chances to encounter service failures. Several previous studies on service failure recovery shed lights on traditional transactional market, but few studies put emphases on online service failure recovery. With the development online transactions, since service failure is inevitable, how to implement service recovery strategies to maintain or enhance consumer satisfaction has become an important issue for online service providers. Several previous studies have proposed that expectation-confirmation theory and equity theory can be applied for service recover and satisfaction. However, they focus on the influence of service recovery on consumers’ positive or negative emotional responses rather than overall evaluations of service recovery process. Besides, service failure attribution can help provider to understand the severity, stability and controllability of the failure, but previous studies on the investigation of its influences tend to be piecemeal. Furthermore, switching cost has been regarded as an important factor for business mode, but it has been neglected for online shopping behavior. Thus, this study would like to address the above gaps and develop a framework which integrates expectation-confirmation theory and equity theory and also includes switching cost as a moderator for the influence of satisfaction on repurchasing intention. The respondents who have online service failure recovery experiences were collected to validate the research framework. The results of this study indicate that service recovery has a positive influence on expectation confirmation and perceived justice. Customer expectation has a negative impact on expectation confirmation. Service failure attribution has a positive impact on customer expectation, but does not impact satisfaction. Perceived justice and expectation confirmation have influences on satisfaction and in turn lead to repurchasing intention. Finally, switching costs, including procedural and psycological switching cost, moderate the relationship between satisfaction and repurchasing intention. Based on research results, conclusions and suggestions were finally proposed to serve as a reference and application for online shopping websites while service failure occurs.
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Li, Min-Jhang, and 李旻璋. "Mobile Shopping APP Continuance Intention Research: Perspective of Expectation-Confirmation Theory." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/wy32m2.
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碩士國立中正大學
資訊管理系研究所
106
Abstract With the rapid development of internet and information, mobile commerce whether Taiwan or other countries are concerned. Apparently Business Across the world, there are huge business opportunities, And according to market research firm e-Marketer future mobile commerce has a huge profit margins, relative shopping APP has gradually become the general public's main use of shopping. Because shopping APP gradually prevailed, so shopping APP continued use is that the enterprises should be concerned about. In this study, we use the theory of expectation confirmation model, mobile service quality and hedonic value to explore the factors influencing the continuous use of shopping APP and establish a complete model of continuous use of shopping APP. This study is through online questionnaire. The object of study is used B2C shopping APP customers, valid questionnaires were collected 506.In this study, structural equation model was used to verify the relationship between variables in this study. There was a significant positive effect between the study variables. In addition, among the customer psychological factors, the value of hedonic value has a significant positive impact on satisfaction and continuous use. I hope this study has some contribution to the practical aspects and academic theories.
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Chen, Ying-Zhv, and 陳映竹. "Understanding Customer Loyalty in Brand Communities with the Expectation Confirmation Theory." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/xj59rf.
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碩士國立虎尾科技大學
資訊管理研究所
103
Along with information technology progress and the smartphone popularization, mobile instant communication applications have become an important communication tool between members in brand communities. The purpose of this study is to explore the key factors which impact the members’ loyalty in brand communities. Based on the expectation confirmation theory and previous studies, the research model was conducted. This study applied the online survey method to collect data from respondents who had participated in a brand community. Structured Equation Modeling (SEM) with Partial Least Squares (PLS) analysis was employed to examine the reliability, validity, and research hypotheses. Research findings showed that most of research hypotheses were supported except that trust has no significant influence on continuance intention in a brand community.
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Cheng-YehLin and 林承業. "Expectation-Disconfirmation Theory on Mobile Service Upgrading Intention: Switching Cost as Moderator." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/9444h5.
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HSIANG-HSIANG, TSAI, and 蔡湘湘. "Applying Expectation Confirmation Theory to Understanding Individual's Continuous Use of Cloud Services." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/62174326569670678309.
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碩士國立中正大學
資訊管理學系暨研究所
103
It is believed that cloud computing applications will be becoming popular in the next decade. More and more businesses have already provided or are preparing to provide the individual's cloud services. Because switching cost is rather low and number of providers is wealthy for users using cloud services, continuous use is a key issue in the success of cloud services. This study aims to investigate influencing factors of individual's continuous use of cloud services. The objective of this study is to explore the significant factors affecting the continuous use of cloud services for individual users. Our research model expands the Bhattacherjee’s IS continuance model by adding some antecedents to IS continuous use intention, postulating indirect links between satisfaction and continuous use intention. A survey was conducted to empirically test the model and 338 effective responses were collected. The analytical results indicated that the factors significantly influencing user's satisfaction including perceived usefulness, confirmation, and perceived risk. User satisfaction and perceived usefulness also significantly affects user’s continuous use intention. Furthermore, innovation doesn’t affect the perceived usefulness and continuous use intention. The brand loyalty affects trust, but doesn’t affect perceived usefulness. Finally, implications for academics and practitioners are also provided.
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Yang, Yao-tsung, and 楊曜聰. "Applying Expectation-Confirmation Theory to Study the Continued Usage of Tablet PC." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/76005171054808824944.
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碩士國立屏東科技大學
資訊管理系所
100
The recent rise of the Tablet PC, various manufacturers launched their own Tablet PC.Tablet PC has become the number one product in the 2011 Global Consumer Electronics Show (CES), This research aims to discuss the theory (Expectation-Confirmation TheoryECT) as a research and Tablet PC ipad theoretical basis, Tablet PC ipad users continued use of the intention to explore to explore the factors consumers continued use. In this research, have two ways. One is for the user has been usedipad,another is use of online questionnaires.In this research,Valid questionnaires is 280 (Total have 306 questionnaires.) According to the results of the analysis by the SPSS18 and AMOS18 statistical software.The iPad give the users the feeling of close to the original psychological expectations, the user will be quite satisfied and contribute to continued use.However, the brand for the ipad users, will no significant impact.Based on the findings, make recommendations and provide follow-up study to the manufacturer.
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SHIANG-LIEN, LEE, and 李祥連. "Understanding IPTV Continuance -Integrated Perspectives from Investment Model and Expectation-Confirmation Theory." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/97466364455223000063.
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碩士國立高雄應用科技大學
資訊管理系碩士在職專班
99
IPTV has already been a futuring product of Digital Convergence and become more influential and more important through much applying and research in many countries. Basically, IPTV supports digital signal, as now, the cable TV support just analog quality which the customer own, then, the majority of TV customer are not the IPTV customer. The president, Mr. Ma Ying-jeou, announced that next year (2012) will be the original year of digitalization, and the NCC (National Communications Commission) has made a schedule of eintiring digitalized through Taiwan in the year 2013. IPTV will be an important issue of its applying, and this research`s analysis is about the factors of persist using of IPTV. Chung-hwa Telecom is the biggest enterprise that supports the IPTV in Taiwan. In 2011, the amounts of CHT’s members are over 800,000. They are supposed to be powerful representatives of IPTV. It’s very reliable to make a research to them to find the potential ability of IPTV in Taiwan. Besides, CHT’s MOD of IPTV has operated for 7 years, the programming and marketing modification of CHT will support the researchers a chance to study. This research, as the customers of MOD of CHT as the sample, apply satisfaction; ETC theory; invest model by Rusbult, to make an empirical research by questionnaire survey to study the factors of continuing use of IPTV. The tools were used in this research are: PLS(Partial Least Squares)、SPSS. The results as follows: Satisfation, reconition value, and invest scale are remarkable influenced to persistenet using of IPTV. Finally, I hope the results are helpful to the investigation of IPTV’s market. It also donate references and suggestions to the operating company of IPTV.
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ZENG, LI-RU, and 曾莉如. "Exploring the Use Intention of LINE Travel with the Expectation Confirmation Theory." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/9d2n2u.
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碩士國立高雄科技大學
資訊管理系
107
The purpose of this study is to explore whether confirmation generated by users after using LINE Travel is consistent with the expectations before use. Refer to Oliver (1980)'s Expectation-Confirmation Theory (ECT) as the basis of the research model, and using Bhattacherjee (2001) in the revision of the Expectation Confirmation Theory (ECT), the proposed IS Post-Acceptance Model of IS Continuance to build the research model. Exploring the "Confirmation" and "LINE Travel User Satisfaction" that users feel when using LINE Travel, to further understand the "LINE Travel Continuous Use Intention" after users use LINE Travel. A total of 520 valid questionnaires were collected in this study. The results of the SmartPLS 3.2.8 software showed that all the hypotheses of this study were confirmed and established. The findings of this study are as follows: (1) "Perceived LINE Travel Quality Characteristics (information quality, system quality, service quality)" has a positive and significant impact on "Confirmation "; (2) "Perceived LINE Travel Quality Characteristics (information quality, system quality, service quality)" has a positive and significant impact on "LINE Travel User Satisfaction"; (3) "Confirmation" has a positive and significant impact on "Perceived LINE Travel Use Characteristics (perceived usefulness, perceived ease of use)"; (4) "Perceived LINE Travel Use Characteristics (perceived usefulness, perceived ease of use)" has a positive and significant impact on "LINE Travel User Satisfaction"; (5) "Confirmation" has a positive and significant impact on "LINE Travel User Satisfaction"; (6) "LINE Travel User Satisfaction" has a positive and significant impact on "LINE Travel Continuous Use Intention".
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Lin, Shan yu, and 林珊宇. "After-school Programs and Student Retention:A Joint Perspective of Theory of Reasoned Action and Expectation Confirmation Theory." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/82y6sn.
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碩士國立臺中教育大學
事業經營碩士學位學程
103
Single-family popularity, the rise of dual-earner families, raise the general level of education and other social structural changes, Taiwan's low birth rate the impact of the industry began to ferment from preschool, elementary and junior cram for the future market is bound to impact. The study past tutoring career scholars to explore the education sector, the majority of the content and teaching strategies and student learning outcomes related, but rarely for cram schools for parents to discuss the needs and expectations. This, this study is to explore the needs of parents cram what expectations, and their parents to try to understand the selection of indicators and the continued willingness classes.The research subjects selected by the Taichung school students to participate in after-school parents pay tuition based, purposive sampling criteria: (a) for the Taichung school parents (2) Students participate in after-school tutoring paying parent questionnaires 120 , in the hope of this study conclusions and perspectives that can contribute to the management practices cram schools.The results showed that attitudes, subjective norms, behavioral intentions, behavior recognition, perceived performance, satisfaction, willingness to keep classes were highly significant impact. Finally, this research study results and findings and make recommendations to management implications, expected to provide supplementary education industry and parents as a reference.
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Chiu, Li-Tsan, and 邱黎燦. "Service Failure and Service Recovery in Financial Service Industry：A Comparison of Expectation Disconfirmation Theory and Dramaturgical Theory." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/33200138011471321328.
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碩士大葉大學
人力資源暨公共關係學系碩士在職專班
96
To improve the Critical Incident Technique (CIT), this research is to study what kinds of service failures that occur in financial world made by the following customers’ viewpoints. After collecting seventeen customers’ stories of complaints, I will use SSIT to analyze these stories. Accordingly, the traditional CIT in the compressed operation mode of complicated information can be replaced by the detailed conceptualization of customers’ emotion experiences. This study establishes the Subjective Service Delivery Blueprint in Financial Ser-vice Industry research by using SSIT. Moreover, the service failures made by the SSIT will be compared with those by the traditional CIT research. This study discovers that the SSIT analysis can prove that the service failures have found out mistakes that travel agencies had never noticed. The conclusion is that the SSIT can find out what causes the failure than the CIT does. Moreover, this work will presents a conceptual framework with six kinds of classifications of causes of comprisal, affairs; recessions; appropriate responses; dramaturgies; recoveries and admonishments, to explain service failures. In the past, when service encounters management, service providers will pay attention to the Moment of Truth (MOT). However, is it appropriate for supervisors to hold so highly the MOT when considering the factors that have caused success or failure? Are there other possibilities expanded from the MOT? These are the questions that will be discussed later in this research.
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Chiang, heng, and 蔣順勝. "Service Failure and Service Recovery in Restaurant Service: A Comparison of Expectation Disconfirmation Theory and Dramaturgical Theory." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/57162521255983445539.
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碩士大葉大學
人力資源暨公共關係學系碩士在職專班
96
The purpose of this study is for research the problems of the Subjective Sequential Incidents Technique(SSIT)method that is used in the service failures of personal context restaurant industry . And deeply, we try to analysis the processing models of service failures in the restaurant industry with the Expectation Disconfirmation Theory and Dramaturgical Theory . At last, we will discuss the management meaning that each models represented
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Chang, Chiung-Wen, and 張瓊文. "Consumer Behavior in Online Traveling Website: An Empirical Study of Expectation-Confirmation Theory." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/52593907087642075269.
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碩士大葉大學
資訊管理學系碩士班
94
In the recently years, travel websites are developing vigorously: not only the markets of travel websites, but also the purchasing frequencies are rising swiftly. The reason for which people would like to purchase on-line travel websites again is an important area of research. However, previous related studies all stressed on the situation of technology acceptance model (TAM), the study is based on the application of Expectation-Confirmation Theory (ECT), and then develops a behavior model that would influence customers’ continuous travel websites usage. Using this behavior model explores after purchasing and using products and services from the travel websites, whether a gap which exists between expectation and reality would distinctly affect satisfactions. This study collected questionnaires from 233 people who have purchased products or been serviced on travel websites. Find a gap which exists between expectation and reality, service quality would affect satisfaction of customers.
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Tsai, chi-Hung, and 蔡季樺. "The Application of Expectation-Disconfirmation Theory to The Diabolo Clubs at Elementary Schools." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/21122017634950739877.
Full textAbstract:
碩士臺北市立教育大學
課程與教學研究所
94
This study applies the “Expectation─Disconfirmation theory” of Oliver to the teaching of the diabolo clubs in the elementary schools. Regarding “students” as “consumers” could improve the teaching of the diabolo clubs in the elementary schools and the results can be the reference of the curriculum planning for the relative units. Two parts are included in the questionnaire designed for this study: the student’s basic personal information, and measure of the satisfaction level. The obtained data were analyzed by discriptive statistics, confirmatory factor analysis, LSD post-hoc test, and zone analysis. The following results were found under this study: 1.The analysis of the learning need factors for the students of diabolo clubs in the elementary schools in Taipei. (1)The result of the confirmatory factor analysis confirmed three learning need factors,which are expect satisfaction, interpersonal relationship, and healthy interest. (2)The expectation of the learning need factors, the highest score item is healthy interest, the lowest score item is interpersonal relationship: the perception of the learning need factors, the highest score item is healthy interest, the lowest score items are expect satisfying and interpersonal relationship. 2.The analysis of the teacher teaching factors for the students of diabolo clubs in the elementary schools in Taipei. (1)The results of the confirmatory factor analysis confirmed four the teacher teaching factors,which are personal characteristic, club management, teaching ability,and curriculum arrangement. (2)The expectation of the teacher teaching factors, the highest score item is teaching ability, the lowest score item is curriculum arrangement: the perception of the teacher teaching factors, the highest score item is curriculum arrangement, the lowest score item is teaching ability. 3.The analysis of the filed equipment factors for the students of diabolo clubs in the elementary schools in Taipei. (1)The results of the confirmatory factor analysis confirmed three filed equipment factors, which are filed environment, filed conducting, equipment providing. (2)The expectation of the filed equipment factors, the highest score item is filed environment, the lowest score item is filed conducting; the perception of filed equipment factors, the highest score item is filed conducting, the lowest score item is filed environment. 4. The zone analysis of the learning need, the teacher teaching and the filed equipment factors for the students of diabolo club in the elementary school in Taipei. (1)The level of satisfaction of the learning need factors, the highest score item is interpersonal relationship, the lowest score item is expect satisfying. (2)The level of satisfaction of the teacher teaching factors, the highest score item is curriculum arrangement, the lowest score item is teaching ability. (3)The level of satisfaction of the filed equipment factors, the highest score item is filed conducting, the lowest score item is filed environment. (4) The analysis results by different research points reveals that the elementary school students are very satisfied and accepted with the whole analysis factors of the diabolo club, and this is a little different with the definition of the “Expectation─Disconfirmation theory”.
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Chang, Ting-Chu, and 張廷竹. "Assessing Customers’ Expectation and Perception toward Green Hotel：An Application of Expectancy Disconfirmation Theory." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/vkd8g5.
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碩士中國文化大學
觀光事業學系
104
In recent years, more and more hotels have adopted the Green Hotel authenticate, but whether the customers can truly recognize the green strategies that pursued by hotel remains the question. The outcomes of environmental protection not only rely on green hotels take social responsibilities, but also need the cooperation by customers. Most of academic researches regarding Green Hotel at the current stage assess the point of views from hotel managers and employees, not much research focusing on Green Hotel consumers. Therefore, the purposes of this study were to explore the expectations and perceptions of consumers of green hotels after staying in the hotels, and to examine the influences of expectations and perceptions on disconfirmation and satisfaction apply Expectancy Disconfirmation theory. Online survey questionnaires were distributed on the Internet from April 1, 2015 to April 30, 2015, the total recovery of the questionnaire were 402 with 389 valid samples; resulting in 96.7% response rate. The results showed that customer's environmental concern is high, the perceptions of customer toward Green Hotel is lower than expectations, which cause the negative disconfirmation, and affect satisfaction toward Green Hotel. This study suggested that Green hotels should strengthen the implementations and guidance of environmental protection in hotels, so that consumers can perceive the hotel is green hotel. This study provided the academic and practical implications.
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Tasi, Fu-Cheng, and 蔡馥丞. "An Exploration of Using Business Blog: Involvement Theory and Expectation-Confirmation Model Perspectives." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/92119711618862729378.
Full textAbstract:
碩士國立中正大學
資訊管理學系暨研究所
99
It attracted many companies’ focuses that the fastly growing number of use of blog, and they followed the trend to build the business blogs. Because blogs can provide the company and visiters bilateral communications, and let visiters leave some opinions and commends to make thses ideas exchanged between them and the company, it’s a great way to collect outside data. Therefore, how to make visiters keep using business blog would be a critical issue for the company, and it also would be discuss in this study. This study integrated involvement theory and expectation-confirmation model to discuss user’s continuance intention of using business blog. The sample data was collected by online questionnaire survey, and got 320 valid responses in sum. The results of structural equation modeling analysis indicate that satisfaction and perceived usefulness have significant and positive effects on continuance intention, and in addition, personal involvement, situational involvement ,and confirmation have significant and positive effects on continuance intention through satisfaction are revealed as well. Besides, the results also show that confirmation has significant and positive effects on continuance intention through perceived usefulness.