Log in

Relevant bibliographies by topics / Expectations management

Contents

Journal articles
Dissertations / Theses
Books
Book chapters
Conference papers
Reports

Academic literature on the topic 'Expectations management'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the lists of relevant articles, books, theses, conference reports, and other scholarly sources on the topic 'Expectations management.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Journal articles on the topic "Expectations management"

1

Versano, Tsahi, and Brett Trueman. "Expectations Management." Accounting Review 92, no. 5 (2016): 227–46. http://dx.doi.org/10.2308/accr-51644.

Full text

Abstract:

ABSTRACT This paper analyzes a manager's optimal expectations management strategy in a setting in which the manager provides forecast guidance to an analyst both privately and publicly. Conventional wisdom suggests that managers use private communications with analysts and public earnings forecasts interchangeably to guide analysts' earnings forecasts downward toward lower earnings targets. Our analysis shows that in markets with rational investors, private and public guidance play very different roles in managing expectations, and that managers benefit from downward guidance only in their pri

APA, Harvard, Vancouver, ISO, and other styles

2

Olkkonen, Laura, and Vilma Luoma-aho. "Public relations as expectation management?" Journal of Communication Management 18, no. 3 (2014): 222–39. http://dx.doi.org/10.1108/jcom-02-2013-0012.

Full text

Abstract:

Purpose – The purpose of this paper is to assess how expectation management can contribute strategically to communication management, and how understanding and managing expectations can increase organizations’ sensitivity toward stakeholder voices and concerns. Design/methodology/approach – An example of mapping and identifying expectations is presented as a result of a thematic analysis of qualitative interview data, collected from six stakeholder groups of the media industry. Findings – Expectation types and gaps can be identified through the use of systematic expectation mapping, conceptual

APA, Harvard, Vancouver, ISO, and other styles

3

Oh, Joon-Hee, and Judy Ma. "Multi-stage expectation-confirmation framework for salespeople expectation management." Journal of Business & Industrial Marketing 33, no. 8 (2018): 1165–75. http://dx.doi.org/10.1108/jbim-01-2018-0027.

Full text

Abstract:

Purpose Despite its significance in salespeople management, salespeople expectation management has received little attention in the literature, especially in the industrial marketing literature. In response, the purpose of this study is to leverage the expectation confirmation theory to present a conceptual framework that provides an effective tool for salespeople expectation management. Design/methodology/approach This study first explores the application and strategic implications of expectation-confirmation theory in salespeople expectation management and theorizes that salespeople establis

APA, Harvard, Vancouver, ISO, and other styles

4

Fanning, Kirsten, Ling Harris, Kevin E. Jackson, and Matthew T. Stern. "Investors' Responses to Reported Earnings when Management Issues Goal versus Expectation Earnings Guidance: An Experimental Investigation." Journal of Financial Reporting 4, no. 1 (2019): 37–57. http://dx.doi.org/10.2308/jfir-52335.

Full text

Abstract:

We investigate whether nonprofessional investors' responses to a company's reported earnings differ when management earnings guidance is presented as a goal or an expectation. We present 64 M.B.A. students and 262 MTurk participants with earnings guidance, manipulating between subjects whether management provides the guidance as a “goal” or an “expectation” and whether the company's reported earnings fall short or exceed investors' expectations as derived from management's earnings guidance. Our experimental results suggest that if earnings guidance is issued as a goal rather than as an expect

APA, Harvard, Vancouver, ISO, and other styles

5

Copeland, Tom, and Aaron Dolgoff. "Expectations-Based Management." Journal of Applied Corporate Finance 18, no. 2 (2006): 82–97. http://dx.doi.org/10.1111/j.1745-6622.2006.00089.x.

Full text

APA, Harvard, Vancouver, ISO, and other styles

6

Skok, James E., Melvin J. Dubnick, and Barbara S. Romzek. "Management of Expectations." Public Administration Review 50, no. 6 (1990): 686. http://dx.doi.org/10.2307/976982.

Full text

APA, Harvard, Vancouver, ISO, and other styles

7

Phelan, Steven E. "Entrepreneurship as expectations management." New England Journal of Entrepreneurship 8, no. 2 (2005): 49–58. http://dx.doi.org/10.1108/neje-08-01-2005-b005.

Full text

Abstract:

Entrepreneurial profits flow from differences in expectations between buyers and sellers regarding the future value of resources. This article investigates whether differences in expectations can be influenced by an entrepreneur to produce greater profits. It is argued that there are several points in the entrepreneurial process where such interventions can occur and that the use of these techniques should be associated with superior wealth creation. The article also explores the ethical implications of influencing stakeholders in this way.

APA, Harvard, Vancouver, ISO, and other styles

8

Gurov, Ilya. "Theoretical Approaches to Inflation Expectation Management Justification in Today’s Russia." Moscow University Economics Bulletin 2014, no. 6 (2014): 35–51. http://dx.doi.org/10.38050/01300105201462.

Full text

Abstract:

Inflation expectations significantly influence economic environment. During the past decades there was high and unstable inflation and systematic excess and mismatch between actual inflation and official forecasts in Russia. At present economic agents have low level of trust in official inflation forecasts. The subject of the research are inflation expectations in Russia. The aim of the research is to justify the possibility of inflation expectation management provision in Russia. The article shows that currently, nowadays inflation expectations are predominantly adaptive in Russia. Neverthele

APA, Harvard, Vancouver, ISO, and other styles

9

Sunder, Shyam. "Management Control, Expectations, Common Knowledge, and Culture." Journal of Management Accounting Research 14, no. 1 (2002): 173–87. http://dx.doi.org/10.2308/jmar.2002.14.1.173.

Full text

Abstract:

Control in organizations can be defined as expectational equilibrium, or correspondence between how the members of an organization behave and how others expect them to behave. Using a contract model of organizations as the base, we use human expectations, common knowledge, and culture to propose a theory of control. Changes in factor and product market conditions tend to disrupt control in organizations. Strategic management consists of continual monitoring and anticipation of market conditions, and redesign, negotiation, and implementation of contracts to restore and maintain the expectationa

APA, Harvard, Vancouver, ISO, and other styles

10

Kopalle, Praveen K., and Donald R. Lehmann. "Strategic Management of Expectations: The Role of Disconfirmation Sensitivity and Perfectionism." Journal of Marketing Research 38, no. 3 (2001): 386–94. http://dx.doi.org/10.1509/jmkr.38.3.386.18862.

Full text

Abstract:

The authors suggest that people strategically manage—specifically, lower—their expectations to increase future satisfaction. Consumers who are more disconfirmation sensitive, that is, those who are more satisfied (dissatisfied) when a product performs better (worse) than expected, are hypothesized to have lower expectations. In contrast, the authors expect that consumers who are perfectionists will have higher expectations than those who are not. Results from a laboratory experiment and a field study are consistent with the hypotheses. Furthermore, the authors identify a possible third type of

APA, Harvard, Vancouver, ISO, and other styles

More sources

Dissertations / Theses on the topic "Expectations management"

1

Dingle, Caroline Elisabeth. "Career expectations and aspirations of management students /." Title page, contents and abstract only, 1993. http://web4.library.adelaide.edu.au/theses/09AR.PS/09ar.psd584.pdf.

Full text

APA, Harvard, Vancouver, ISO, and other styles

2

Detmers, Gunda-Alexandra [Verfasser]. "Expectations Management of Central Banks / Gunda-Alexandra Detmers." Berlin : Freie Universität Berlin, 2016. http://d-nb.info/1120410444/34.

Full text

APA, Harvard, Vancouver, ISO, and other styles

3

Curtin, Susanna C. "Wildlife tourism : tourist expectations, experiences and management implications." Thesis, Bournemouth University, 2008. http://eprints.bournemouth.ac.uk/10303/.

Full text

Abstract:

The literature demonstrates that wildlife tourism, which can incorporate anything from insects (dragonflies, butterflies, glow-worms), flowers, mammals and birds, has become a potentially lucrative activity which is attracting attention from tourists and destinations. There are both positive and negative impacts associated with wildlife tourism. It can contribute to the conservation of threatened habitats / species, provide economic benefit to local communities attract new types of tourists to remote and economically peripheral areas, and provide environmental education and psychological benef

APA, Harvard, Vancouver, ISO, and other styles

4

Bohlmann, Jonathan D. "Disconfirmed expectations and group decision behavior." Thesis, Massachusetts Institute of Technology, 1996. http://hdl.handle.net/1721.1/10806.

Full text

APA, Harvard, Vancouver, ISO, and other styles

5

Singh, Jyothsna A. "Customer expectations of employee emotional labour in service relationships." Thesis, University of Gloucestershire, 2017. http://eprints.glos.ac.uk/5715/.

Full text

Abstract:

Emotional labor has been defined by Hochschild (1983) as “the management of feeling to create a publicly observable facial and bodily display” (p. 7, 1983). Many jobs contain an emotional component that goes beyond the normal burden on feelings caused by work and thus require “emotional labor”. Hochschild (1983) distinguished between two approaches available to the emotional laborer - surface acting and deep acting. This thesis examines the relationships between employee emotional labour (Hochschild, 1983), customer perceived interaction quality and customer intention to continue the private b

APA, Harvard, Vancouver, ISO, and other styles

6

Winkelmann, Lars [Verfasser]. "Empirical Studies on Central Banks' Expectations Management / Lars Winkelmann." Berlin : Freie Universität Berlin, 2013. http://d-nb.info/1036638413/34.

Full text

APA, Harvard, Vancouver, ISO, and other styles

7

Hashim, Rahmat. "Stakeholders' expectations of hotel management education : a Malaysian perspective." Thesis, Sheffield Hallam University, 2001. http://shura.shu.ac.uk/19766/.

Full text

Abstract:

Development of the tourism industry in Malaysia is a recent phenomenon. Today, the industry is one of the major revenues of the Malaysian economy. As elsewhere, the Malaysian tourism industry is labour intensive; much of its future success depends significantly on the quality of its labour. While industrial growth generally is making great impact on the Malaysian economy, there has been considerable debate about the contribution of Malaysian higher education, including hotel management education. Critics have commented that graduates lack certain basic competences and that higher education pro

APA, Harvard, Vancouver, ISO, and other styles

8

Brooke, Geoffrey. "Analysts' forecast as rational expectations of company earnings." Master's thesis, University of Cape Town, 2004. http://hdl.handle.net/11427/5882.

Full text

APA, Harvard, Vancouver, ISO, and other styles

9

Krause, Alan, and Alan Krause. "Great Expectations and Dodgy Explanations." Thesis, University of Oregon, 2012. http://hdl.handle.net/1794/12338.

Full text

Abstract:

How do organizations assess and explain their performance? Prior studies have attempted to demonstrate that, like individuals, organizations take credit for good performance and blame poor performance on influences in their environment. However, these studies have found only a weak relationship between performance and attribution at the level of the firm. This dissertation seeks to elucidate this relationship by conceptualizing firms as social agents and by combining aspiration and attribution theory for the first time at the level of the firm. Analysis of performance explanations by large

APA, Harvard, Vancouver, ISO, and other styles

10

Yang, Hee Jin (Hee Jin Heather). "Matching faces to expectations : the impact of political and business domain differences in gendered expectations on preferred appearance for leaders." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/114056.

Full text

Abstract:

Thesis: S.M. in Management Research, Massachusetts Institute of Technology, Sloan School of Management, 2017.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 56-60).<br>Prior research has demonstrated that feminine appearance is penalized in business contexts. However, a separate body of research, predominantly centered on electoral outcomes, has put forth conflicting results demonstrating that feminine appearance can be beneficial. In a series of experimental studies, I aim to resolve the conflict in the literature by proposing an expectation-matching th

APA, Harvard, Vancouver, ISO, and other styles

More sources

Books on the topic "Expectations management"

1

Managing expectations. Dorset House, 1994.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

2

Copeland, Thomas E. Outperform with Expectations-Based Management. John Wiley & Sons, Ltd., 2005.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

3

Christopher, Elizabeth, ed. Meeting Expectations in Management Education. Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-76412-2.

Full text

APA, Harvard, Vancouver, ISO, and other styles

4

Expectations and possibilities. Hay House, 1990.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

5

Plunkett, W. Richard. Management: Meeting and exceeding customer expectations. 6th ed. South-Western College Pub., 1997.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

6

F, Attner Raymond, and Allen Gemmy, eds. Management: Meeting and exceeding customer expectations. 7th ed. South-Western/Thomson Learning, 2002.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

7

Mikołajek-Gocejna, Magdalena. Investor Expectations in Value Based Management. Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-06847-3.

Full text

APA, Harvard, Vancouver, ISO, and other styles

8

F, Attner Raymond, and Allen Gemmy, eds. Management: Meeting and exceeding customer expectations. 8th ed. Thomson/South-Western, 2005.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

9

author, Allen Gemmy, and Attner Raymond F. author, eds. Management: Meeting and exceeding customer expectations. South-Western, Cengage Learning, 2013.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

10

Ahmed, Ahsan Uddin. River pollution: Concerns and expectations. Bangladesh Environmental Lawyers Association, 2009.

Find full text

APA, Harvard, Vancouver, ISO, and other styles

More sources

Book chapters on the topic "Expectations management"

1

Moore, Don A. "Expectations." In The Palgrave Encyclopedia of Strategic Management. Palgrave Macmillan UK, 2016. http://dx.doi.org/10.1057/978-1-349-94848-2_479-1.

Full text

APA, Harvard, Vancouver, ISO, and other styles

2

Moore, Don A. "Expectations." In The Palgrave Encyclopedia of Strategic Management. Palgrave Macmillan UK, 2018. http://dx.doi.org/10.1057/978-1-137-00772-8_479.

Full text

APA, Harvard, Vancouver, ISO, and other styles

3

Walters, David. "Interpreting Customer Expectations." In Retailing Management. Macmillan Education UK, 1994. http://dx.doi.org/10.1007/978-1-349-23488-2_11.

Full text

APA, Harvard, Vancouver, ISO, and other styles

4

Mikołajek-Gocejna, Magdalena. "Investors’ Expectations." In Investor Expectations in Value Based Management. Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-06847-3_3.

Full text

APA, Harvard, Vancouver, ISO, and other styles

5

Nash, Ulrik William. "Evolutionary Expectations." In The Palgrave Encyclopedia of Strategic Management. Palgrave Macmillan UK, 2016. http://dx.doi.org/10.1057/978-1-349-94848-2_314-1.

Full text

APA, Harvard, Vancouver, ISO, and other styles

6

Neilson, William S. "Rational Expectations." In The Palgrave Encyclopedia of Strategic Management. Palgrave Macmillan UK, 2016. http://dx.doi.org/10.1057/978-1-349-94848-2_563-1.

Full text

APA, Harvard, Vancouver, ISO, and other styles

7

Nash, Ulrik William. "Evolutionary Expectations." In The Palgrave Encyclopedia of Strategic Management. Palgrave Macmillan UK, 2018. http://dx.doi.org/10.1057/978-1-137-00772-8_314.

Full text

APA, Harvard, Vancouver, ISO, and other styles

8

Neilson, William S. "Rational Expectations." In The Palgrave Encyclopedia of Strategic Management. Palgrave Macmillan UK, 2018. http://dx.doi.org/10.1057/978-1-137-00772-8_563.

Full text

APA, Harvard, Vancouver, ISO, and other styles

9

Mochal, Tom, and Jeff Mochal. "Manage Client Expectations." In Lessons in Project Management. Apress, 2011. http://dx.doi.org/10.1007/978-1-4302-3835-5_40.

Full text

APA, Harvard, Vancouver, ISO, and other styles

10

Pixley, Jocelyn. "Expectations, emotions and money." In Management and Organization Paradoxes. John Benjamins Publishing Company, 2002. http://dx.doi.org/10.1075/aios.9.13pix.

Full text

APA, Harvard, Vancouver, ISO, and other styles

Conference papers on the topic "Expectations management"

1

Yan, Li, and Du Xiao-rong. "Market Expectations and RMB Appreciation." In 2010 International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII). IEEE, 2010. http://dx.doi.org/10.1109/iciii.2010.527.

Full text

APA, Harvard, Vancouver, ISO, and other styles

2

Sultan, A. A. "Well Integrity Management Systems; Achievements versus Expectations." In IPTC 2009: International Petroleum Technology Conference. European Association of Geoscientists & Engineers, 2009. http://dx.doi.org/10.3997/2214-4609-pdb.151.iptc13405.

Full text

APA, Harvard, Vancouver, ISO, and other styles

3

Sultan, Ahmed Abdurrahman. "Well Integrity Management Systems; Achievements Versus Expectations." In International Petroleum Technology Conference. International Petroleum Technology Conference, 2009. http://dx.doi.org/10.2523/13405-ms.

Full text

APA, Harvard, Vancouver, ISO, and other styles

4

Nava, C. "Engineering towards a resilient world - managing client expectations." In Asset Management Conference 2015. Institution of Engineering and Technology, 2015. http://dx.doi.org/10.1049/cp.2015.1723.

Full text

APA, Harvard, Vancouver, ISO, and other styles

5

Gang, Hao. "Rational Expectations in Two-way Game." In 2016 International Conference on Engineering Science and Management. Atlantis Press, 2016. http://dx.doi.org/10.2991/esm-16.2016.46.

Full text

APA, Harvard, Vancouver, ISO, and other styles

6

Alojairi, Ahmed, Eyad Al Sibai, Mahdi Bokhamseen, Misbah Hammoud, Abdullah Basiouni, and Walid Bahamdan. "IT workaround practices: Motivations and expectations." In 2013 IEEE International Technology Management Conference & 19th ICE Conference (ITMC). IEEE, 2013. http://dx.doi.org/10.1109/itmc.2013.7352600.

Full text

APA, Harvard, Vancouver, ISO, and other styles

7

Tavares, A., P. Santos, J. Lopes, and J. Brito. "Intermunicipal risk management: Addressing territorial and local expectations." In The 2nd International Conference on Engineering Sciences and Technologies. CRC Press, 2017. http://dx.doi.org/10.1201/9781315210469-217.

Full text

APA, Harvard, Vancouver, ISO, and other styles

8

Casserleigh, A. Heffron, and J. Broder. "Managing public health expectations: the micro community model of bio-preparedness." In DISASTER MANAGEMENT 2013. WIT Press, 2013. http://dx.doi.org/10.2495/dman130141.

Full text

APA, Harvard, Vancouver, ISO, and other styles

9

Ferme, Vincenzo, Jorg Lenhard, Simon Harrer, Matthias Geiger, and Cesare Pautasso. "Workflow Management Systems Benchmarking: Unfulfilled Expectations and Lessons Learned." In 2017 IEEE/ACM 39th International Conference on Software Engineering Companion (ICSE-C). IEEE, 2017. http://dx.doi.org/10.1109/icse-c.2017.126.

Full text

APA, Harvard, Vancouver, ISO, and other styles

10

Čiarnienė, Ramunė, Vilmantė Kumpikaitė, and Milita Vienažindienė. "Expectations and job satisfaction: Theoretical and empirical approach." In The 6th International Scientific Conference "Business and Management 2010". Vilnius Gediminas Technical University Publishing House Technika, 2010. http://dx.doi.org/10.3846/bm.2010.131.

Full text

APA, Harvard, Vancouver, ISO, and other styles

Reports on the topic "Expectations management"

1

Udbye, Andreas. Supply Chain Risk Management in India: An Empirical Study of Sourcing and Operations Disruptions, their Frequency, Severity, Mitigation Methods, and Expectations. Portland State University Library, 2000. http://dx.doi.org/10.15760/etd.1812.

Full text

APA, Harvard, Vancouver, ISO, and other styles

2

Greene, Anne, Kelly Waldron, and Nuala Calnan. Quality Risk Management: State of the Industry—Part 1. Has the Industry Realized the Full Value of ICH Q9? Institute of Validation Technology, 2014. http://dx.doi.org/10.1080/21507090.ar1152014agkwnc-qrmsoi.

Full text

Abstract:

This paper summarizes research designed to characterize the current state of pharmaceutical and biotechnology industries with respect to the adoption of Quality Risk Management as per ICH Q9. The research supports the hypotheses that the full value of QRM with respect to product quality and patient safety has not yet been realized. In addition, industry appears to be lagging behind regulatory expectations with respect to QRM maturity, indicating that current approaches to QRM require significant improvement.

APA, Harvard, Vancouver, ISO, and other styles

3

McFall, Brian C., Douglas R. Krafft, Hande McCaw, and Brooke M. Walker. Metrics of Success for Nearshore Nourishment Projects Constructed with Dredged Sediment. U.S. Army Engineer Research and Development Center, 2021. http://dx.doi.org/10.21079/11681/41160.

Full text

Abstract:

This Regional Sediment Management Technical Note (RSM TN) provides practical metrics of success for nearshore nourishment projects constructed with dredged sediment. Clearly defined goals and performance metrics for projects will set clear expectations and will lead to longterm project support from local stakeholders and the public.

APA, Harvard, Vancouver, ISO, and other styles

4

Garraton, Ricardo R. Analysis of Army Force Generation Model Behavior and Expectation Management. Defense Technical Information Center, 2012. http://dx.doi.org/10.21236/ada561234.

Full text

APA, Harvard, Vancouver, ISO, and other styles

5

Kindt, Roeland, Ian K Dawson, Jens-Peter B Lillesø, Alice Muchugi, Fabio Pedercini, and James M Roshetko. The one hundred tree species prioritized for planting in the tropics and subtropics as indicated by database mining. World Agroforestry, 2021. http://dx.doi.org/10.5716/wp21001.pdf.

Full text

Abstract:

A systematic approach to tree planting and management globally is hindered by the limited synthesis of information sources on tree uses and species priorities. To help address this, the authors ‘mined’ information from 23 online global and regional databases to assemble a list of the most frequent tree species deemed useful for planting according to database mentions, with a focus on tropical regions. Using a simple vote count approach for ranking species, we obtained a shortlist of 100 trees mentioned in at least 10 of our data sources (the ‘top-100’ species). A longer list of 830 trees that

APA, Harvard, Vancouver, ISO, and other styles

6

Böhm, Franziska, Ingrid Jerve Ramsøy, and Brigitte Suter. Norms and Values in Refugee Resettlement: A Literature Review of Resettlement to the EU. Malmö University, 2021. http://dx.doi.org/10.24834/isbn.9789178771776.

Full text

Abstract:

As a result of the refugee reception crisis in 2015 the advocacy for increasing resettlement numbers in the overall refugee protection framework has gained momentum, as has research on resettlement to the EU. While the UNHCR purports resettlement as a durable solution for the international protection of refugees, resettlement programmes to the European Union are seen as a pillar of the external dimension of the EU’s asylum and migration policies and management. This paper presents and discusses the literature regarding the value transmissions taking place within these programmes. It reviews li

APA, Harvard, Vancouver, ISO, and other styles

We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!