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1

Crespin, Peter. Patient experience survey 2002. Kenley, Surrey: Sodexho Ltd, 2002.

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2

Choctaw, William T. Transforming the Patient Experience. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-16928-6.

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3

Buchanan, James H. Patient encounters: The experience of disease. New York: H. Holt, 1991.

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4

Warne, Tony, and Sue McAndrew, eds. Using Patient Experience in Nurse Education. London: Macmillan Education UK, 2005. http://dx.doi.org/10.1007/978-1-137-20436-3.

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5

Patient encounters: The experience of disease. Charlottesville: University Press of Virginia, 1989.

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6

Sinnott, Patricia A. Pharmacists' illness experience and the pharmacist-patient relationship. Ottawa: National Library of Canada = Bibliothèque nationale du Canada, 1999.

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7

The cancer experience: The doctor, the patient, the journey. Lanham: Rowman & Littlefield Publishers, 2012.

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8

World Health Organization. Regional Office for Europe, ed. Patient mobility in the European union: Learning from experience. Copenhagen: World Health Organization, Regional Office for Europe, 2006.

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9

Patient satisfaction: Understanding and managing the experience of care. 2nd ed. Chicago, IL: Health Administration Press, 2005.

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10

Taylor, Brian. Quality in audiology: Design and implementation of the patient experience. San Diego, CA: Plural Publishing, 2013.

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11

Putting the care in health care: Improving the patient experience. Oak Brook, IL: Joint Commission Resources, 2009.

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12

Hartwell, Heather Jill. Patient experience, nutritional uptake and satisfaction with hospital food services. Poole: Bournemouth University, 2004.

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13

Augmentation mammaplasty: Redefining the patient and surgeon experience. - Includes index. Edinburgh: Mosby, 2008.

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14

A, Sklaroff S., and Royal College of Nursing, eds. Acute hospital wards and the disabled patient: A survey of the experience of patients and nurses. London: Royal College of Nursing of the United Kingdom, 1987.

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15

The best patient experience: Helping physicians improve care, satisfaction, and scores. Chicago, IL: HAP, 2016.

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16

The diabetes experience: Understanding the medical and emotional challenges of living with diabetes. Pullman, WA: Sashee Press, 2003.

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17

Neufeld, Eva. Informal caregivers of Alzheimer's Disease patients: The experience of caregiver burden as defined by relationship to patient. Sudbury, Ont: Huntington University College, 2004.

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18

Women's experience of feminist therapy and counselling. Buckingham: Open University Press, 1994.

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19

Myself resolved: An artist's experience with lymphoma. Philadelphia, Pa: Meniscus Health Care Communications, 1994.

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20

True & false experience: The human element in psychotherapy. New Brunswick, N.J., U.S.A: Transaction Publishers, 1994.

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21

Kenney, Charles. Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience. Boca Raton: CRC Press, 2011.

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22

Achieving patient (aka customer) experience excellence: Lessons from a successful cultural transformation in a hospital. Boca Raton, FL: CRC Press, 2014.

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23

Sufferers & healers: The experience of illness in seventeenth-century England. London: Routledge & Kegan Paul, 1987.

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24

Physician entrepreneurs: The quality patient experience : improve outcomes, boost quality scores, and increase revenue. Marblehead, MA: HCPro, 2008.

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25

Modes of therapeutic action: Enhancement of knowledge, provision of experience, and engagement in relationship. Northvale, N.J: Jason Aronson, 1999.

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26

Dunne, Kathleen. District nurses' experience of providing palliative care for the patient with cancer and his family. [S.l: The Author], 2002.

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27

Design for care: Innovating healthcare experience. Brooklyn, N.Y: Rosenfeld Media, 2013.

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28

Nelson, Lyle. Assignment and the participating physician program: An analysis of beneficiary awareness, understanding, and experience. Washington, D.C: Physician Payment Review Commission, 1989.

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29

L, Shortridge Dennis, and Watson Phyllis M. 1947-, eds. Patients first: Experiences of a patient-focused pioneer. Chicago, Ill: Health Administration Press, 1996.

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30

Wainer, Jo. The experience of an international programme in a gender perspective in medicine. Traralgon [Vic.]: Monash University, School of Rural Health, 2002.

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31

Using patient experience in nurse education. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, 2005.

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32

Reiser, David E., David H. Rosen, and Uyen B. Hoang. Patient-Centered Medicine: A Human Experience. Oxford University Press, Incorporated, 2017.

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33

Great Britain. Department of Health. and NHS Executive, eds. Modern matrons: Improving the patient experience. London: Department of Health, 2003.

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34

Dishongh, Rhonda, Qaalfa Dibeehi, Kalina Janevska, and Gregory D. Erickson. Achieving Patient (aka Customer) Experience Excellence. Productivity Press, 2013. http://dx.doi.org/10.1201/b15009.

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35

My Patient: God's Gift. Rebuild My Church Mission, 1996.

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36

Stein, Michael. The Lonely Patient: How We Experience Illness. William Morrow, 2007.

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37

Stein, Michael. The Lonely Patient: How We Experience Illness. Harper Perennial, 2008.

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38

Stein, Michael. The Lonely Patient: How We Experience Illness. William Morrow, 2007.

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39

Sandberg, Eric, and Maren Scheurer, eds. Culture, Experience, Care: Re-Centring the Patient. BRILL, 2014. http://dx.doi.org/10.1163/9781848882621.

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40

The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience. Greenbranch Publishing, 2013.

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41

Patricia A. (Patricia Ann) Sinnott. Pharmacists' illness experience and the pharmacist-patient relationship. 1997.

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42

Reinventing the patient experience: Strategies for hospital leaders. Chicago: Health Administration Press, 2007.

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43

The Perioperative Experience of the Ambulatory Surgery Patient. Storming Media, 2000.

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44

Reinventing the Patient Experience: Strategies for Hospital Leaders. Health Administration Press, 2007.

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45

MD, Harpreet Singh. Vital Checklist: How to Improve Patient Experience Score. Vital Checklist, 2018.

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46

Newhart, Michelle, and William Dolphin. Medicalization of Marijuana: Legitimacy, Stigma, and the Patient Experience. Taylor & Francis Group, 2018.

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47

Newhart, Michelle, and William Dolphin. Medicalization of Marijuana: Legitimacy, Stigma, and the Patient Experience. Taylor & Francis Group, 2018.

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48

JCAHO. Improving the Care Experience. Joint Commission on Accreditation Healthcare Organ, 2000.

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49

Lusardi, Paula Tripp. MAKING SENSE OF IT: THE ICU EXPERIENCE. A PARTICIPANT OBSERVATION-PATIENT CENTERED STUDY (PATIENT RESPONSE). 1993.

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50

(Editor), Tony Warne, and Susan McAndrew (Editor), eds. Using Patient Experience in Nurse Education (Nurse Education in Practice). Palgrave Macmillan, 2004.

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