Relevant bibliographies by topics / Experince with chatbot

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Experince with chatbot'

Author: Grafiati
Published: 5 June 2025
Last updated: 2 August 2025

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Journal articles on the topic "Experince with chatbot"

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L E, Vannam, and Tien Hai PHUNG. "The Role of Moderators in Transitioning From GenAI Chatbot Customer Experience To Customer Satisfaction in Digital Marketing." International Journal of Social Science and Economic Research 09, no. 07 (2024): 2511–32. http://dx.doi.org/10.46609/ijsser.2024.v09i07.028.

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This study investigates the role of moderators in transitioning from Generative AI (GenAI) chatbot customer experience to customer satisfaction in digital marketing. As digital marketing continues to grow with technological advancements, GenAI chatbots such as ChatGPT, Copilot, and Gemini have become essential tools for enhancing customer engagement and providing personalized experiences. Despite extensive research on the technical aspects of chatbots, there is limited understanding of how perceived personalization, relevance, and usefulness of GenAI chatbots impact customer satisfaction signi
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Sarode, Prof Vaishali, Bhakti Joshi, Tejaswini Savakare, and Harshada Warule. "A Real Time Chatbot Using Python." International Journal for Research in Applied Science and Engineering Technology 11, no. 5 (2023): 7385–89. http://dx.doi.org/10.22214/ijraset.2023.53453.

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Abstract: Real-time chatbots developed using Python have emerged as powerful tools for enhancing customer support, improving user experiences, and streamlining business processes. Leveraging Python's extensive libraries and frameworks, such as NLTK, Flask, and telebot, developers can build intelligent and scalable chatbot systems.This paper provides an overview of the key components and techniques involved in developing a real-time chatbot using Python. It explores the process of requirement gathering, use case definition, conversation flow design, and performance optimization. Integration wit
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Wang, Kaicheng. "From ELIZA to ChatGPT: A brief history of chatbots and their evolution." Applied and Computational Engineering 39, no. 1 (2024): 57–62. http://dx.doi.org/10.54254/2755-2721/39/20230579.

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Over the years, chatbots have grown to be used in a variety of industries. From their humble beginnings to their current prominence, chatbots have come a long way. From the earliest chatbot ELIZA in the 1960s to todays popular Chatgpt, chatbot language models, codes, and databases have improved greatly with the advancement of artificial intelligence technology.This paper introduces the development of chatbots through literature review and theoretical analysis. It also analyzes and summarizes the advantages and challenges of chatbots according to the current status of chatbot applications and s
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Chaves, Ana Paula, Jesse Egbert, Toby Hocking, Eck Doerry, and Marco Aurelio Gerosa. "Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots." ACM Transactions on Computer-Human Interaction 29, no. 2 (2022): 1–38. http://dx.doi.org/10.1145/3487193.

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Chatbots are often designed to mimic social roles attributed to humans. However, little is known about the impact of using language that fails to conform to the associated social role. Our research draws on sociolinguistic to investigate how a chatbot’s language choices can adhere to the expected social role the agent performs within a context. We seek to understand whether chatbots design should account for linguistic register. This research analyzes how register differences play a role in shaping the user’s perception of the human-chatbot interaction. We produced parallel corpora of conversa
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Pratiwie S, Nenda. "Chatbots in the Workplace: An Interpretive Phenomenological Study of Workers on the Use of ChatGPT." International Journal of Social Service and Research 3, no. 9 (2023): 2296–305. http://dx.doi.org/10.46799/ijssr.v3i9.537.

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The development of AI technology, such as advanced chatbots, provides many variations of assistance to humans. This research discusses the use of chatbots, particularly ChatGPT, in the workplace based on interviews with three informants. Using interpretive phenomenological methods, the study seeks to find out the experience of using ChatGPT to help complete work tasks. The researcher found that ChatGPT can personalize responses based on user prompts. The speed of providing feedback is the Media Richness Theory's dimension that dominates the results of this study. The superiority of ChatGPT is
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Made Natya Pradnya Iswari, Made Hery Santosa, and Luh Indrayani. "Transforming EFL Instruction: A Systematic Review of Chatbot Integration in English Language Learning." Jurnal Pendidikan Bahasa Inggris undiksha 12, no. 3 (2024): 302–9. https://doi.org/10.23887/jpbi.v12i3.92081.

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There are important areas that have not been fully investigated. The use of chatbots to improve students' language learning abilities presents various advantages and obstacles. This study explores the integration of Chatbots in English language instruction for EFL learners, focusing on their impact on learning implementation experiences, advantages, and limitations. Following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) standards, the research reviewed articles from 2019 to 2024 to ensure a comprehensive analysis. A total of 998 publications were identified t
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Younis, Muhanad T., Nadia Mahmood Hussien, Yasmin Makki Mohialden, Komeil Raisian, Prabhishek Singh, and Kapil Joshi. "Enhancement of ChatGPT using API Wrappers Techniques." Al-Mustansiriyah Journal of Science 34, no. 2 (2023): 82–86. http://dx.doi.org/10.23851/mjs.v34i2.1350.

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This study looks at how API (Application Programming Interface) wrapper technology can make it easier to use complex functions by putting together a lot of API calls. These packages have non-real-time interfaces that are hard to use. ChatGPT is a chatbot-specific GPT-3 language paradigm. It lets developers create chatbots that respond intelligently to natural language user input, creating a more engaging user experience. This article shows that ChatGPT, Python, and API wrapper technology may be used to develop a smart chatbot. We show how to use the OpenAI API library to add ChatGPT to Python
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Birenbaum, Menucha. "The Chatbots’ Challenge to Education: Disruption or Destruction?" Education Sciences 13, no. 7 (2023): 711. http://dx.doi.org/10.3390/educsci13070711.

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The article addresses the positive and negative implications of the growing spread of chatbots based on large language models (LLMs) on instruction, learning, and assessment in education. It is based on extensive conversations with ChatGPT regarding pedagogy-related issues and relevant documents. Discussed are the challenges of chatbots like ChatGPT to educators—on the one hand, their potential to advance deep learning and the roles of the instructor and the school context in causing it to happen. On the other hand, it underscores the pedagogical drawbacks of improper usage of such chatbots an
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Kim, Trudy S., Catherine T. Yu, Chandler Hinson, et al. "ChatGPT Virtual Assistant for Breast Reconstruction: Assessing Preferences for a Traditional Chatbot versus a Human AI VideoBot." Plastic and Reconstructive Surgery - Global Open 12, no. 10 (2024): e6202. http://dx.doi.org/10.1097/gox.0000000000006202.

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Background: Recent advancements in artificial intelligence (AI) have reshaped telehealth, with AI chatbots like Chat Generative Pretrained Transformer (ChatGPT) showing promise in various medical applications. ChatGPT is capable of offering basic patient education on procedures in plastic and reconstructive surgery (PRS), yet the preference between human AI VideoBots and traditional chatbots in plastic and reconstructive surgery remains unexplored. Methods: We developed a VideoBot by integrating ChatGPT with Synthesia, a human AI avatar video platform. The VideoBot was then integrated into Tol
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Cuddapah Anitha. "Applications of Natural Language Processing in Chatbot." Journal of Information Systems Engineering and Management 10, no. 33s (2025): 1099–106. https://doi.org/10.52783/jisem.v10i33s.5936.

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NLP has revolutionized chatbots into essential instruments for both enterprises and people. NLP improves the chatbot's capacity to emulate human-like interactions by utilizing techniques such as intent identification, sentiment analysis, and contextual comprehension. Natural Language Processing (NLP) has transformed chatbot interactions by allowing them to efficiently process, comprehend, and produce human language. This study examines many uses of natural language processing in chatbots, encompassing customer service and healthcare. It analyzes the technological progress in NLP that has impro
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Dissertations / Theses on the topic "Experince with chatbot"

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Aljadri, Sinan. "Chatbot : A qualitative study of users' experience of Chatbots." Thesis, Linnéuniversitetet, Institutionen för datavetenskap och medieteknik (DM), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-105434.

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The aim of the present study has been to examine users' experience of Chatbot from a business perspective and a consumer perspective. The study has also focused on highlighting what limitations a Chatbot can have and possible improvements for future development. The study is based on a qualitative research method with semi-structured interviews that have been analyzed on the basis of a thematic analysis. The results of the interview material have been analyzed based on previous research and various theoretical perspectives such as Artificial Intelligence (AI), Natural Language Processing (NLP)
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Hultman, Anna, and Mikaela Zarki. "Do you mind talking to a chatbot? : A quantitative study about how chatbots affect the digital customer experience within Swedish banks." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-104863.

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This bachelor's degree thesis aims to increase the understanding of how chatbots affect the digital customer experience within Swedish banks. Furthermore, this study examines how bank chatbot's technical quality affects the digital customer experience. In this thesis, the authors have chosen to use a deductive approach and a quantitative research strategy. Moreover, the authors used the Statistical Package for Social Sciences (SPSS) program to process the collected quantitative data from the questionnaires. The thesis empirical findings were analyzed and discussed in correlation to previous re
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Rönnberg, Sofia. "Persuasive Chatbot Conversations : Towards a Personalized User Experience." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-166354.

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Helping drivers improve their driving skills and become safer drivers is a problematic topic. Most drivers have a lacking self-assessment ability and consider themselves above average driving skills. This is believed to be related to the lack of continuous feedback after getting the driver’s license. This has led to initiatives to find alternative ways of coaching drivers toward better self-assessment and thereby toward safer driving. Chatbots and conversational interfaces has received increasing attention over the years and could be technologies that can solve these challenges. However, a maj
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Richiello, Isabella. "Women's experience of a sexual and reproductive health chatbot." Thesis, KTH, Medieteknik och interaktionsdesign, MID, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-231819.

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Chatbots are increasing in popularity and interacting with humans via written language. Previous research has looked at chatbots within several domains, but not towards women’s general sexual and reproductive health. This offers a need to extend the small body of current research.  This report aimed to do so by describing women’s experiences of a sexual and reproductive health chatbot used as a decision support tool. The chatbot was designed based on a user-centered approach, allowing women to express desired personality traits in a person when discussing the topic. This resulted in the design
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Gardner, Angelica. "Improving the Chatbot Experience : With a Content-based Recommender System." Thesis, Mittuniversitetet, Institutionen för informationssystem och –teknologi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-36306.

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Chatbots are computer programs with the capability to lead a conversation with a human user. When a chatbot is unable to match a user’s utterance to any predefined answer, it will use a fallback intent; a generic response that does not contribute to the conversation in any meaningful way. This report aims to investigate if a content-based recommender system could provide support to a chatbot agent in case of these fallback experiences. Content-based recommender systems use content to filter, prioritize and deliver relevant information to users. Their purpose is to search through a large amount
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Wang, Linxi. "Behind the Chatbot : Investigate the Design Process of Commercial Conversational Experience." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-265544.

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The messaging-based conversational interfaces, commonly called Chatbots, have seen massive growth lately. With the proliferation of Chatbots, there is a growing demand for a better understanding of the design practices behind conversational user experience. This thesis looked into the design process of a Chatbot-based project built on the RCS business messaging platform, and the workflow was investigated through contextual inquiry and critical incident interview techniques. The challenges experienced by practitioners from different disciplines are detailed, with a focus on their respective wor
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Wang, Yifei. "Designing chatbot interfaces for language learning : ethnographic research into affect and users' experiences." Thesis, University of British Columbia, 2008. http://hdl.handle.net/2429/2742.

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During the past few decades, there has been increasing attention to multimodal adaptive language learning interface design. The purpose of this study was to examine users’ experiences with a chatbot language learning interface through the lens of cognitive emotions and emotions in learning. A particular focus of this study was on users’ interactions with a chatbot in a public setting and in a private environment. Focusing on the event of users’ interaction with a chatbot interface, seventy-five interactions were videotaped in this study, in which fifteen users were asked to interact with the c
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Hansson, Oskar. "Exploring users perception of chatbots in a bank environment - A critical view on chatbots and how to design for a positive user experience." Thesis, Malmö universitet, Fakulteten för kultur och samhälle (KS), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-22362.

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Chatbots have been around for decades but haven’t really gained a lot of attention until very recently. With new advancements in the technologies of artificial intelligence and natural language processing, chatbots have very quickly gained the interest of commercial businesses. What seems to be lacking, though, is a user perspective on the subject of chatbots. This thesis explores how customers of Swedbank in the segment of 18 – 35 perceives Swedbanks current chatbot service, Nina, and the perception of the resulting concept that was developed based on empirical findings, Nina 2.0. The finding
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Gerleman, Bettina. "Den kommunicerande chatboten och dess uppfattning bland kommunikationsansvariga : En kvalitativ studie om kommunikationsansvarigas uppfattning av chatboten." Thesis, Stockholms universitet, JMK, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-165532.

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The purpose of this study is to form an understanding for communication managers acceptance of the chatbot. This understanding could be useful if the usage of the chatbot at various companies increases. This study also aims to study the relevance of Davis (1989) Technology Acceptance Model, which is one of the most frequent used theories in acceptance studies.  Hence, this study is based on the following questions: <ul type="disc">How can communication managers' perception of the chatbot be understood? Is the Technology Acceptance Model (TAM) a useful model for understanding the acceptance lev
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Metcalfe, Christina. "Chatbot or voice assistant in a help desk application? : A study of users’ experiences and preferences." Thesis, Umeå universitet, Institutionen för tillämpad fysik och elektronik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-185335.

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Companies across a wide range of business areas are working hard to fulfill users wishes to speak to digital voice assistants. The trend of replacing chatbots in favour for voice assistants carries a risk of companies not considering which applications will actually benefit from getting a voice user interface (VUI) resulting in poor user experience.  This thesis aims to investigate which help desk support task will benefit from being implemented in a VUI. By following the Service Design methodology, research on the topic has been conducted and a prototype has been build and tested on a target
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Books on the topic "Experince with chatbot"

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Kowald, Cäcilie, and Beate Bruns. Praxisleitfaden Chatbots: Conversation Design Für eine Bessere User Experience. Springer Fachmedien Wiesbaden GmbH, 2023.

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Arnone, Gioia. AI and Chatbots in Fintech: Revolutionizing Digital Experiences and Predictive Analytics. Springer, 2024.

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ChatGPT Business Goldmines: 20 Different Businesses You Can Start with ChatGPT with Zero Investment or Experience. Lulu Press, Inc., 2023.

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Harrisson, Andrew. How to Make Money Online Using ChatGPT: Quit Your Day Job and Earn Full-Time Income Using ChatGPT Even If You Have Zero Experience. Indy Pub, 2023.

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Žižek, Slavoj. Christian Atheism. Bloomsbury Publishing Plc, 2024. http://dx.doi.org/10.5040/9781350409347.

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If we want to be true atheists, do we have to begin with a religious edifice and undermine it from within? Slavoj Žižek has long been a commentator on and critic of Christian theology. His preoccupation with Badiou’s concept of ‘the event’ alongside the Pauline thought of the New Testament has led to a decidedly theological turn in his thinking. Drawing on traditions and subjects as broad as Buddhist thought, dialectical materialism, political subjectivity, quantum physics, AI and chatbots, this book articulates Žižek’s idea of a religious life for the first time. Christian Atheism is a unique
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Susskind, Richard. How To Think About AI. Oxford University PressOxford, 2025. https://doi.org/10.1093/oso/9780198941927.001.0001.

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Abstract How to Think about AI: A Guide for the Perplexed explores the profound impact of artificial intelligence on humanity, addressing both its promises and risks. Beginning with his personal history and decades of experience in AI, Richard Susskind acknowledges the rapid advancements in the field, exemplified by systems like ChatGPT, and the challenges they pose to public debate. The book is structured into five parts, delving into understanding AI, encouraging different ways of thinking, practical applications, addressing risks, and contemplating future possibilities, including the prospe
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Book chapters on the topic "Experince with chatbot"

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Assayed, Suha Khalil, Manar Alkhatib, and Khaled Shaalan. "A Systematic Review of Conversational AI Chatbots in Academic Advising." In BUiD Doctoral Research Conference 2023. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-56121-4_33.

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AbstractPurpose – This paper aims to review several studies published between 2018 to 2022 about advising chatbots in schools and universities as well as evaluating the state-of-the-art machine learning models that are deployed into these models.Methodology – This paper follows the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA), it demonstrated the main phases of the systematic review, it starts with screening 128 articles and then including 11 articles for systematic review which focused on the current services of the advising chatbots in schools and universities,
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Čaić, Martina, Robert Ciuchita, and Giuseppe Chiorazzo. "Help Me Help You: The Dilemma of Collaboration Between Expert Employees and Chatbots." In Humane Autonomous Technology. Springer International Publishing, 2024. http://dx.doi.org/10.1007/978-3-031-66528-8_2.

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AbstractChatbots have received increased attention in research and practice, especially in business-to-consumer (B2C) settings. The role of chatbots in business-to-business (B2B) is less explored (e.g., speed of customer service via chatbots in industrial settings). In this research, we probe the employee perspective of interacting with chatbots, focusing on collaboration and customer support. We do so through an illustrative B2B case drawing on interviews with expert customer service employees and business customers. We synthesize our findings using the People–Process–Technology (PPT) framewo
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Qureshi, Omer Aftab, Stephen Wilkins, and Huda Iqbal. "Chatbots: Can They Satisfy Customers in the Banking Sector?" In BUiD Doctoral Research Conference 2023. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-56121-4_34.

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AbstractPurpose – The purpose of this research was to investigate and explore the influence of chatbots service quality on customer satisfaction in the banking sector.Methodology – The sample size for this research was determined to be 25, sufficient to achieve data saturation. This research utilised qualitative inductive research approach, exploratory in nature, implementing non-probability, stratified purposeful sampling technique, based on the age category of commercial bank consumers.Findings – Overall, a total of eleven themes and sub-themes emerged from the gathered data, resulting in th
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Holmes, Samuel, Raymond Bond, Anne Moorhead, Jane Zheng, Vivien Coates, and Michael McTear. "Towards Validating a Chatbot Usability Scale." In Design, User Experience, and Usability. Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-35708-4_24.

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Peras, Dijana. "Chatbot User Experience: Design and Evaluation." In Lecture Notes in Computer Science. Springer Nature Switzerland, 2024. https://doi.org/10.1007/978-3-031-76806-4_6.

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Kvale, Knut, Eleonora Freddi, Stig Hodnebrog, Olav Alexander Sell, and Asbjørn Følstad. "Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys?" In Chatbot Research and Design. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-68288-0_14.

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Solanki, Nisha, Nidhi Singh, and Disha Garg. "Human mental experience through chatbots." In Edge-AI in Healthcare. CRC Press, 2023. http://dx.doi.org/10.1201/9781003244592-11.

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Hobert, Sebastian, and Florian Berens. "Small Talk Conversations and the Long-Term Use of Chatbots in Educational Settings – Experiences from a Field Study." In Chatbot Research and Design. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-39540-7_18.

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Arnone, Gioia. "Reshaping the Digital Experience Through ML in FinTech." In AI and Chatbots in Fintech. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-55536-7_6.

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Telner, Jason. "Chatbot User Experience: Speed and Content Are King." In Lecture Notes in Networks and Systems. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-80624-8_6.

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Conference papers on the topic "Experince with chatbot"

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Oleksenko, Roman, Valentyna Voronkova, Vitalina Nikitenko, Iryna Silina, and Roman Afonov. "CHATBOTS AS A KEY ENGINE OF ARTIFICIAL INTELLIGENCE: TRENDS AND PROSPECTS FOR DEVELOPMENT." In 11th SWS International Scientific Conferences on SOCIAL SCIENCES - ISCSS 2024. SGEM WORLD SCIENCE, 2024. https://doi.org/10.35603/sws.iscss.2024/s16/90.

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Chatbot research, a pertinent and crucial domain within artificial intelligence and information technology, aims to showcase chatbots as pivotal catalysts for advanced artificial intelligence. With the evolution of technology and the burgeoning volume of information, users increasingly seek efficient means of interaction for convenient access to information, thereby facilitating communication. Chatbots, being instrumental in this endeavor, not only serve as key drivers of artificial intelligence but also play a pivotal role in various sectors, particularly in education. The integration of chat
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Krataithong, Pattama, Watchira Buranasing, Marut Buranarach, Theerawat Wutthitasarn, Pattaraporn Meeklai, and Patipat Tumsangthong. "Tourism Chatbot Framework: Enhancing Visitor Experience Through GraphRAG and AI Chatbot." In 2025 IEEE International Conference on Cybernetics and Innovations (ICCI). IEEE, 2025. https://doi.org/10.1109/icci64209.2025.10987390.

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Giri, Udayan, Anil Sharma, Shweta Oza, Pritpal Singh, Prikshat Kumar Angra, and Aseem Khanna. "Understanding customer service chatbot user experience: An experimental study of chatbot interaction design." In 2024 International Conference on Emerging Innovations and Advanced Computing (INNOCOMP). IEEE, 2024. http://dx.doi.org/10.1109/innocomp63224.2024.00028.

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Ocxas, Jeremy Jared Alcala, Fabian Kevin Chagua Martin, and Alejandrina Nelly Huarcaya Junes. "AI Chatbot with Emotional Recognition for an Improved Customer Service Experience." In 2024 IEEE XXXI International Conference on Electronics, Electrical Engineering and Computing (INTERCON). IEEE, 2024. https://doi.org/10.1109/intercon63140.2024.10833509.

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Arora, Yojna, Ajeet Singh, Abhay Sharma, Nitin Aggarwal, and Nidhi Bansal. "Advancements in Chatbot Technology: Enhancing User Experience through AI and NL." In 2024 International Conference on Artificial Intelligence and Quantum Computation-Based Sensor Application (ICAIQSA). IEEE, 2024. https://doi.org/10.1109/icaiqsa64000.2024.10882205.

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Kaur, Charanjit, and Lachlan Macquarie. "CHATBOT-ASSISTED LEARNING IN STATISTICS: STUDENT ENGAGEMENT, EXPERIENCE, AND TEACHING INSIGHTS." In 17th International Conference on Education and New Learning Technologies. IATED, 2025. https://doi.org/10.21125/edulearn.2025.2349.

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Khennouche, Feriel, Youssef Elmir, Nabil Djebari, and Larbi Boubchir. "Improving User Experience for AI Chatbots through LLM Models." In 2024 IEEE/ACS 21st International Conference on Computer Systems and Applications (AICCSA). IEEE, 2024. https://doi.org/10.1109/aiccsa63423.2024.10912523.

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Hayawi, Kadhim, and Sakib Shahriar. "Care-by-Design: Enhancing Customer Experience through Empathetic AI Chatbots." In 2024 IEEE International Conference on Data Mining Workshops (ICDMW). IEEE, 2024. https://doi.org/10.1109/icdmw65004.2024.00016.

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Balaji, K., and P. Seshagiri Rao. "Artificial Intelligence and Chatbots: Transforming User Experience in E-tailing." In 2024 9th International Conference on Communication and Electronics Systems (ICCES). IEEE, 2024. https://doi.org/10.1109/icces63552.2024.10859474.

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Ryan, Wesley Brilliant Lay, Jerry Jonathan Chia, and Anderes Gui. "Transforming E-Commerce: AI Chatbots for Supercharged Customer Experiences." In 2024 International Conference on Information Technology Research and Innovation (ICITRI). IEEE, 2024. http://dx.doi.org/10.1109/icitri62858.2024.10698874.

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Reports on the topic "Experince with chatbot"

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Shabelnyk, Tetiana V., Serhii V. Krivenko, Nataliia Yu Rotanova, Oksana F. Diachenko, Iryna B. Tymofieieva, and Arnold E. Kiv. Integration of chatbots into the system of professional training of Masters. [б. в.], 2021. http://dx.doi.org/10.31812/123456789/4439.

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The article presents and describes innovative technologies of training in the professional training of Masters. For high-quality training of students of technical specialties, it becomes necessary to rethink the purpose, results of studying and means of teaching professional disciplines in modern educational conditions. The experience of implementing the chatbot tool in teaching the discipline “Mathematical modeling of socio-economic systems” in the educational and professional program 124 System Analysis is described. The characteristics of the generalized structure of the chatbot information
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Fariborzi, Hadi, and Piers Steel. Using ChatGPT to Maximize Research Productivity. Instats Inc., 2024. http://dx.doi.org/10.61700/c08dbpwlywt02706.

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This 2-day seminar aims to enhance research productivity through the strategic use of AI tools like ChatGPT, addressing common work obstacles such as procrastination. It offers a comprehensive learning experience, focusing on the application of AI in research, the psychological aspects of procrastination, and creating personal productivity plans and sticking to them with AI assistants. Participants will gain practical skills to effectively use ChatGPT and other productivity tools to reduce their workloads and increase research outputs.
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Steel, Piers, and Hadi Fariborzi. Beyond ChatGPT: Using AI to Enhance Research Workflows. Instats Inc., 2025. https://doi.org/10.61700/57x0xi7z30bh11498.

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This one-day workshop equips PhD students and researchers with practical skills to integrate AI tools into their academic work effectively and ethically. Participants will gain hands-on experience with large language models, learning to enhance research quality and efficiency while navigating ethical considerations and leveraging AI for literature reviews, data analysis, and more.
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Gruber, Peter. Teaching and Learning Statistics with ChatGPT. Instats Inc., 2023. http://dx.doi.org/10.61700/m71hf8ug0ces1469.

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This two-day workshop responds to the disruption that the AI revolution introduces to statistics education and practice. This seminar will equip academics and PhD students with the skills and insights needed to integrate ChatGPT into their statistics teaching and learning. Participants will gain hands-on experience with ChatGPT in classroom and assessment settings, as well as using it to prepare course material and exercises, while gaining a deeper understanding of how to use it to enhance statistics learning and practice. The seminar will also explore the wider institutional and ethical ramif
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Sereni, Alessandro. The crucial role of international student support experts: Creative initiatives empowering international students at the University of Adelaide. Journal of the Australian and New Zealand Student Services Association, 2024. http://dx.doi.org/10.30688/janzssa.2024-2-09.

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This paper advocates for the role of “international student support experts” in Australian higher education by showcasing four creative, cost-effective initiatives developed by the University of Adelaide’s International Student Support team. These initiatives address the nuanced needs of international students, countering the trend towards centralised support models that may overlook their specific circumstances. The first initiative is a dynamic online space on the University’s Canvas learning management system (LMS), “MyUni”, offering essential resources, community-building activities, and a
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Bourrier, Mathilde, Michael Deml, and Farnaz Mahdavian. Comparative report of the COVID-19 Pandemic Responses in Norway, Sweden, Germany, Switzerland and the United Kingdom. University of Stavanger, 2022. http://dx.doi.org/10.31265/usps.254.

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The purpose of this report is to compare the risk communication strategies and public health mitigation measures implemented by Germany, Norway, Sweden, Switzerland, and the United Kingdom (UK) in 2020 in response to the COVID-19 pandemic based on publicly available documents. The report compares the country responses both in relation to one another and to the recommendations and guidance of the World Health Organization where available. The comparative report is an output of Work Package 1 from the research project PAN-FIGHT (Fighting pandemics with enhanced risk communication: Messages, comp
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