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Dissertations / Theses on the topic 'Exploring service'

Author: Grafiati

Published: 4 June 2021

Last updated: 10 February 2022

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1

Holmes, William B. "Exploring Environmental Service Auctions." Digital Archive @ GSU, 2010. http://digitalarchive.gsu.edu/econ_diss/63.

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The chapters of this dissertation explore related aspects of the procurement of conservation services from private landowners. In the first chapter, heuristic laboratory experiments reveal the impact of potential government regulation on strategic forces and efficiency properties in conservation procurement auctions. In the second chapter, data from past procurement auctions are analyzed to discover the existence and magnitude of premiums received by auction participants. The first Chapter, “Procurement Auctions Under Regulatory Threat,” examines how strategic forces and efficiency propertie

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Meit, Michael, Kate E. Beatty, and Megan Heffernan. "Exploring Service Composition and Financing Among Rural LHDs." Digital Commons @ East Tennessee State University, 2018. https://dc.etsu.edu/etsu-works/6836.

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Avigdor, Allan. "Exploring the use of e-government services in social service settings." Thesis, McGill University, 2003. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=81250.

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E-government services are rapidly becoming a permanent part of the governing process the world over. These services involve the use of the latest information and communication technologies to facilitate and enhance access to government information and services. E-government represents an entirely new mode of service delivery that promises some of the most important advances in the area of government accessibility since the advent of the modern welfare state. These resources have a number of unexplored social service applications that are examined in this study. E-government principles a

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Chaisurayakam, Siriwan. "Exploring green and logistics service quality of Thai logistics service providers." Thesis, University of Hull, 2015. http://hydra.hull.ac.uk/resources/hull:13603.

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The emergence of environmental or green issues in global supply chains has made it an essential practice to measure the performance of organisations of not only from their financial and management perspectives but also their environmental performance, particularly logistics service providers (LSPs) as service providers. There has been little work done during last two decades linking the three topics of green service quality (GSQ), logistics service quality (LSQ), and the Thai government’s logistics performance index (TLPI) for the logistics sector. The objective of this thesis was to investiga

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Zhao, Yanlu. "Exploring and optimizing data-driven service operations." Thesis, Cergy-Pontoise, Ecole supérieure des sciences économiques et commerciales, 2020. http://www.theses.fr/2020ESEC0004.

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L’augmentation des transactions en ligne pose des défis aux entreprises pour gérer les quantités croissantes de données, et leur offre également de nombreuses opportunités avec l’analyse contextuelle des données numériques. Elle modifie considérablement les modes de prise de décision traditionnels et pose des exigences de haut niveau aux décideurs. D’une part, les clients souhaitent partager leurs préférences personnalisées et leurs modes de consommation, et s’attendent à obtenir des produits / services personnalisés et de haute qualité en retour. D’autre part, cette nouvelle tendance conduit

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Leonard, Delores Leonard. "Exploring Customer Service Through Hospital Management Strategies." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3700.

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Patient demand for a better quality of healthcare and services has increased as insurance companies have decreased payments to hospitals. The purpose of this qualitative single exploratory case study was to explore hospital managers' strategies to improve customer service. Data were gathered from semistructured interviews with 5 hospital managers who implemented customer service strategies in their hospital systems, hospital policy and procedure documents, and qualitative data from the Consumer Assessment of Healthcare Providers and Systems Hospital Compare website. Expectation-confirmation th

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Meit, Michael, Kate E. Beatty, and Megan Heffernan. "Exploring Differences between Urban and Rural LHDs: Service Composition and Financing." Digital Commons @ East Tennessee State University, 2018. https://dc.etsu.edu/etsu-works/6837.

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Govender, K. K. "Exploring students' perception of postgraduate research service quality." Journal for New Generation Sciences, Vol 10, Issue 3: Central University of Technology, Free State, Bloemfontein, 2012. http://hdl.handle.net/11462/617.

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Published Article<br>Given that education is a service, the postgraduate (PG) education environment has become increasingly competitive, and whilst the service quality perceptions of undergraduates have been extensively measured, similar postgraduate-based research, especially in South Africa, has been negligible. Furthermore, although the development of an ideal instrument to measure higher education service quality has also occupied the minds of several researchers over the years, not much has been achieved in the area of postgraduate research (PG) service quality. This paper presents the r

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Shen, Rao. "Applying the 5S Framework To Integrating Digital Libraries." Diss., Virginia Tech, 2006. http://hdl.handle.net/10919/27099.

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We formalize the digital library (DL) integration problem and propose an overall approach based on the 5S (Streams, Structures, Spaces, Scenarios, and Societies) framework. We then apply that framework to integrate domain-specific (archaeological) DLs, illustrating our solutions for key problems in DL integration. An integrated Archaeological DL, ETANA-DL, is used as a case study to justify and evaluate our DL integration approach. We develop a minimum metamodel for archaeological DLs within the 5S theory. We implement the 5SSuite toolkit set to cover the process of union DL generation, includ

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Ozgelen, Sinan. "Exploring The Development Of Pre-service Science Teachers." Phd thesis, METU, 2010. http://etd.lib.metu.edu.tr/upload/3/12611603/index.pdf.

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The purposes of this study were to explore understanding of preservice science teachers&rsquo<br>(PSTs) nature of science (NOS) views during the explicit-reflective and inquiry-based laboratory instruction and investigate PSTs&rsquo<br>perspectives and experiences related to learning NOS aspects in the science laboratory course. This study was carried out during the Laboratory Application in Science II course. A total of 45 PSTs participated to the study. The design of the study was qualitative and exploratory in nature. In the initial phase of the study, the researcher collected qualitative d

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Schacherer, Marc. "Exploring personality in the assessment of service quality." Thesis, Anglia Ruskin University, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.411411.

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Skuja-Steele, Rita Vija. "Exploring the dimensions of pre-service teacher schemata." Thesis, University College London (University of London), 1995. http://discovery.ucl.ac.uk/10021601/.

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The manner in which teachers teach is generally acknowledged to be controlled by various schemata which encapsulate all of what they "know" about teaching. The purpose of this study was to explore the nature and extent of the schemata of pre-service teachers in an effort to gain insights into the reasons why they behave as they do in the classroom; and from this to gain further insights into ways to improve teacher training. The study was based on in-depth case studies of four pre-service English language teachers in Singapore. Data collected included all of the lesson plans which they prepare

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Bartholomay, Mariah Jeau. "Exploring the Gendered Differences within the Service Industry." Thesis, North Dakota State University, 2016. https://hdl.handle.net/10365/28287.

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For this study, I sought to understand the demands women face in their everyday lives and how these demands may impact how differing genders perform their jobs in the service industry. I utilized qualitative research methods to analyze focus group transcripts and examine servers who worked in Fargo, ND. For this study, I set out to understand two research questions: 1) Do women and men?s gender performativity impact their work as servers and/or bartenders? and 2) Do the differences in performativity impact servers? and/or bartenders? perception of gender equality in the workplace? I found that

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Ali, Asmi. "Exploring lean strategy for service quality improvements in UK based airline." Thesis, Brunel University, 2016. http://bura.brunel.ac.uk/handle/2438/12733.

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As the airline industry continues to rapidly expand and evolve, today's airlines leaders are faced with the challenge of balancing long term strategies with short term solutions. Customer satisfaction has become significantly important for airline operations and as a result service quality has also gained paramount importance in this sector. Lean's customer-focused theme for improving service quality has gained a momentum in services, however, Lean deployment within the airline service sector is generally a long way behind manufacturing and health services. These factors have motivated researc

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Watson, Ashley M. "Exploring Service within Campus Organizations: A Model for Service Learning in First-Year Composition." Miami University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=miami1281042628.

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Achi, Raghukulesh. "Exploring value proposition of service offerings in telematics system." Thesis, Mälardalens högskola, Innovation och produktrealisering, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-41768.

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Services are making a huge impact in the business sector especially in the developed countries. As services are customer-centric, there is a need for an enhanced process framework connected to integrated service development. Such a framework should ideally address value propositions meeting specific customer needs in identifying corresponding service offerings. In this context, this thesis aims to explore on how value propositions are defined, developed, and communicated during the introduction of service offerings and to identify the ways to improve the process of value propositions. The work

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Liu, Mengqiong. "Exploring Culture Changes to Help Develop Product-Service Systems." Thesis, Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4477.

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This thesis considers how the development of Product-Service Systems (PSS) relates to cultural changes in the organizations doing the development. On one hand, reducing cultural shift is desirable to absorb shocks and reduce obstacles that come from internal relations. And on the other hand, the cultural changes may be an opportunity and a breakthrough - or even necessary - to develop PSS. In exploring the possibility of managing culture, the Analytic Hierarchy Process (AHP) was used to prioritize three possible actions to support the best culture to help PSS development. A survey was also car

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Tolar, Mary Hale. "Exploring women’s pathways to civic leadership." Diss., Kansas State University, 2009. http://hdl.handle.net/2097/1369.

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Doctor of Education<br>Department of Educational Leadership<br>Robert J. Shoop<br>Women leaders today have many sources to draw on for inspiration, motivation, and sustenance in their civic participation. Their participation is possible, in large part, because of generations of women who opened doors and broke down barriers. Women also face persistent barriers and challenges to leadership. What factors have influenced women, allowing them to move beyond historical limitations of participation to the exercise of leadership in the field of public service? This study employed qualitative re

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Kelly, C. "Mandatory service learning in the K-12 system exploring effects and implication of required service /." Online pdf file accessible through the World Wide Web, 2009. http://archives.evergreen.edu/masterstheses/Accession89-10MIT/Kelly_CMITthesis2009.pdf.

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Wiley, Lynda L. "Exploring the experiences of college students participating in volunteer community service and service learning activities." Muncie, Ind. : Ball State University, 2009. http://cardinalscholar.bsu.edu/832.

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Alderson, Hayley. "Exploring commissioners, service providers and treatment service users' views about involvement in public health commissioning : a case study of local alcohol services." Thesis, University of Newcastle upon Tyne, 2016. http://hdl.handle.net/10443/3178.

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This research investigates stakeholders’ knowledge of, and experience in, public health commissioning of alcohol services in North East England. Public health commissioning has undergone significant transformation during the course of this research. However, health policies and legislation have consistently supported the concept of stakeholder involvement in all stages of the commissioning process. Alcohol is an issue that spans health and wider public health services. On a global level alcohol is the fifth leading cause of morbidity and premature death and is causally linked to over 60 diseas

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Hewison, Alistair. "Middle management in the National Health Service : exploring the experience." Thesis, Coventry University, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.343166.

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Banks, David. "Exploring Irish nursing careers in the British National Health Service." Thesis, Durham University, 2009. http://etheses.dur.ac.uk/321/.

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Title: Exploring Irish Nursing Careers in the British National Health Service. Background: The experiences of minority ethnic groups working in the NHS have been explored from a perspective of race ideas, primarily colour. Little is known about Irish nurses as a key group of actors and agents who have played a significant role in the reserve army of labour filling the ranks of the British health service. There are unanswered questions about their career progress and any commonalities and differences with other white and black nurses. Aims: The study explores questions around career progress, s

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McCauley, Claire Odile. "Exploring young adult service users' perspectives on mental health recovery." Thesis, Ulster University, 2015. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.678024.

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Aims and Objectives: The aim of this study was to explore young adult service users' (18-35) perspectives on mental health recovery. Objectives included the exploration of factors that feature in an individual's perspective of recovery; the investigation of meaning and growth in suffering and the exploration of the 'temporality of being' within young adults' conceptualisation of recovery. Theoretical Perspective: The study was informed by a dual theoretical framework including Eriksson's (2006) theory on "The Suffering Human Being" and Kleinman's (1988) theory on explanatory models to explore

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Skelton, Orlando. "Exploring Knowledge Management Practices in Service-Based Small Business Enterprises." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/272.

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Small business enterprises (SBEs) are significant contributors to business growth and employment in the United States, but despite governmental support, the failure rate of SBEs is high. Some small business leaders lack the critical management skills to detect or discover when underperformance in revenue-generation is due to gaps in organizational knowledge or business practices associated with managing knowledge assets. Guided by the knowledge-based view of the firm, the purpose of this multiple case study was to address that gap by exploring the skills needed by leaders to understand how def

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Mack, Jill. "Exploring process and outcomes of a therapeutic homicide bereavement service." Thesis, University of Wolverhampton, 2015. http://hdl.handle.net/2436/618576.

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There is growing evidence investigating the aftermath of homicide on those families bereaved. The literature suggests a potentially devastating emotional and psychological impact on family members and loved ones. Despite this, the research focused on developing and empirically evaluating service provision and clinical interventions for this population is sparse and lends its focus to support groups (Blakley & Mehr, 2008) and family therapy (Hatton, 2003). The aim of the current thesis is to conduct an evaluation of a service that provides therapeutic interventions with those bereaved by homici

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Bolmsten, Lisa. "Exploring the design of the deliverable." Thesis, Malmö universitet, Fakulteten för kultur och samhälle (KS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21411.

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This thesis project explores the use of, and interactive qualities in deliverables made by a design bureau in the area of service design/strategic design. The purpose of the project is to contribute to the understanding of how the end result of a service design project is used in an organisation. The research questions are aimed at understanding the current use and how to increase the usability in the deliverables, making them a more productive tool for the client organisation. The research results are based on interviews and are as such empirical in nature. The design phase is split in two tr

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McCulloch, Trish. "Criminal justice sanctions and services : exploring potential." Thesis, University of Dundee, 2014. https://discovery.dundee.ac.uk/en/studentTheses/408a1804-4476-4fc0-ba19-9c05b44551fe.

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This thesis presents a body of work for the award of the Professional Doctorate in Social Work. Presented as three discrete but connecting projects, it is united by a broad interest in criminal justice sanctions and services and by a particular interest in the progression of participatory, person-centred and progressive approaches within that space. Project one consists of a recognised prior learning claim for 50% of the award and draws on four peer-refereed published papers. The first three papers contribute to developing criminological and professional debate on ‘what works?’ in supporting d

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Trymell, Maria. "What is school food service quality? (part 1) : exploring perceptions of service quality among children and food service professionals in Sweden." Thesis, Högskolan Kristianstad, Fakulteten för naturvetenskap, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-21608.

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Background: Every year 260 million lunch meals are served in Swedish schools. To design sustainable meals that are eaten and appreciated by the children, not only the food is important but also to understand how the meeting between the Food Service Professionals (FSP) and the children, and part of the service provided, affects the children's overall meal experience. Objective: The purpose was to explore the perceptions of food service quality among children, and how FSP in school perceive and work with service during meal situations. Methods: The present study was the first qualitative phase

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Barbour, Katrina Louise. "Exploring the impact of change on university careers services : death of a service or surviving and thriving?" Thesis, University of Glasgow, 2016. http://theses.gla.ac.uk/7177/.

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This Dissertation takes the form of a case study exploring the position of university Careers Services working under a neo-liberal paradigm. The study was motivated by a wish to explore the changes that have taken place in university Careers Services since 1997 in order to understand the changed landscape, and to provide a snapshot of the current setting that might be of use to those considering entry to and those working in careers advisory work. Additionally the study was intended to inform my own professional practice and understanding. I consider the position of Careers Services through th

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Persson, Anders, Karin Axelsson, and Ulf Melin. "e-Government challenges : Exploring inter-organisational aspects of e-service development." Linköpings universitet, VITS - Laboratoriet för verksamhetsinriktad systemutveckling, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-36029.

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In this paper we are applying inter-organizational concepts from the industrial/business network approach on empirical findings from an e-government case, in order to describe and better understand challenges in one-stop government e-service development. We analyze our case by using concepts that characterize an inter-organizational relationship in terms of its level of continuity, complexity, symmetry, informality, and its dimensions (links, bonds, and ties). The purpose of the paper is to explore how these theoretical concepts can help us focus on certain aspects of e-service development cha

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Young, Marna. "Exploring the meaning of trauma in the South African Police Service." Thesis, Pretoria : [s.n.], 2004. http://upetd.up.ac.za/thesis/available/etd-09102007-123001.

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Courtney-Clarke, Magret Anna Eugenie. "Exploring the number sense of final year primary pre-service teachers." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/19943.

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Thesis (MEd)--Stellenbosch University, 2012.<br>ENGLISH ABSTRACT: This study explored the number sense of 47 final year primary school pre-service teachers in Namibia and was motivated by the poor performance of Namibian primary school learners in both national and international standardised assessment tests. The literature review revealed that learner performance is linked to teacher subject knowledge (Ball, 1990, Ma, 1999) and that teachers’ confidence in doing and teaching mathematics influences the way they teach and their willingness to learn mathematics (Ball, 1990; Graven 2004). Nu

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Shen, Ya-Wen, and 沈雅雯. "Exploring the "Customer-Centered" Medical Services with Service Quality Model." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/96707921031638568815.

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碩士<br>國立臺灣大學<br>公共衛生碩士學位學程<br>103<br>Background: The Ministry of Health and Welfare announced the top ten causes of death in 2014, the statistics showed the first ranked were the chronic diseases and the mainly death were the malignancy tumor (28.8%), and the primary cause of cancer death were the lung cancer with male and female. The second death ranked were the heart disease (16.9%). Today’s people suffering from coronary artery disease and cancer population increases by every year, and because of the rapidly changing global economic environment, the medical demanders requirements for medica

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Yeh, Shang-ching, and 顏上晴. "Exploring internal and external service chains of electronic government services." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/8k947g.

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博士<br>國立中山大學<br>公共事務管理研究所<br>96<br>The objectives of this research are to explore the relationships among service chains of electronic government services. This research proposes models (1) to explore the linkages among internal marketing, internal service quality, and internal customer satisfaction in electronic government services, i.e. the internal service chain; (2) to explore the linkage between external service quality and external customer satisfaction, i.e. the external service chain; and (3) to employ the concept of the service profit chain model and the public sector service value ch

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Jänz, Fernando Garduño. "Ideation at Canon business services - exploring new approaches for service innovation." Master's thesis, 2016. http://hdl.handle.net/10362/17519.

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Digitalisation, globalisation, and evolving customer demands are only a few of the factors that are bound to transform the business process services industry for CBS. By investigating new ways to address these imminent challenges, this thesis explores the feasibility of implementing a formal approach to ideation to complement CBS’ service innovation practice. Two workshops were therefore conducted to put theory into action by generating new service ideas in a multifunctional team. Applying both divergent and convergent ideation techniques revealed that the latter improved an idea’s novel

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Ko, Tsung Liang, and 柯宗良. "Exploring Service Innovation Of Mobile Technology." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/79574887984925337931.

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碩士<br>亞洲大學<br>經營管理學系碩士在職專班<br>104<br>With the rapid changes in the economic investment environment, the technology industry in the economic system has grown rapidly, but also in advanced countries to replace the industry and towards the so-called industrial 4.0 development trajectory. Since Apple released iBeacon, indoor positioning technology, after two years of integration of more areas of resources, has extended a number of related applications. In particular, the retailers also through iBeacon for performance bring new growth momentum. However, the research on iBeacon at domestic and abroa

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Wu, Fang-yu, and 吳芳瑜. "The Research of Exploring Service FMEA Effect on M-Service with Service Science." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/22037574582279136105.

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碩士<br>國立高雄第一科技大學<br>資訊管理系企業電子化碩士班<br>102<br>Recently, the popularity of wireless network and mobile devices (M-service), user can use online services through wireless network and M-service. M-service makes many mobile operators to realize M-service in the real life. However, the diverse services often lead to Failure mode and effects analysis in the service process. Moreover, this thesis uses service science to discuss the cause and influence of service exception or failure and argue the cause of the service failure by the users use M-service, and resolve the problems of service failure. 　　Thi

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Weng, Yu-Chen, and 翁淯宸. "Exploring the moderating role of peripheral services in total museum service quality." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/98139815655537037581.

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碩士<br>國立中山大學<br>劇場藝術學系碩士班<br>101<br>David Throsby has applied “culture,” “economic” and “art museum” to cultural business and has mentioned that art museums have both economic and cultural values. Today, with a series of promotional activities, a museum not merely plays an important role in collection, exhibition, research and education, but the economic function of museum is gradually revealed. In recent years, more and more museums have been established; definitions, scopes, functions and types of museums also have been expanded. As a result, there is an oversupply of museums, and curators o

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Tsai, Yi-Ling, and 蔡依玲. "Exploring the Phenomenon of Service Reverse for Online Service Recovery Paradox." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/10797758880024215026.

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碩士<br>國立屏東科技大學<br>企業管理系所<br>97<br>This study investigated the influences of service recovery satisfaction, corporate image reverse and consumer attitude reverse on four kinds of service recovery of entity, online operations, financial and non-financial types. An empirical study was conducted with the questionnaire designed from Click and Mortar, service failure, service recovery satisfaction and reverses. The study approaches are experiment design and questionnaires with who has accepted service recovery in entity or online, and apply to data analysis and discussion. The study results summariz

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Hsu, Ryan Shuwei, and 許書瑋. "EXPLORING SERVICE PREDISPOSITION IN A CHINESE CONTEXT." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/93557240664885137366.

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碩士<br>國立彰化師範大學<br>人力資源管理研究所<br>97<br>It is widely accepted that the service encounter brings important benefits to the firm. Staff’s predisposition or their underlying motives towards service delivery facilitate encounter effectiveness. Western and Chinese cultures are distant and in the former the notion of customer first arguably underlies staff predisposition to service. However, Johns, Chan, and Yeung's (2003) findings suggest that Chinese employees use service as a means of showing their personal deference to their supervisor. In other words, service is seen as a way to build the relation

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CHANG, YU-JO, and 張郁若. "Exploring consuming intention in online account service." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/b6wmfj.

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碩士<br>亞洲大學<br>會計與資訊學系<br>106<br>This study is to explore the service quality and attraction from online accounting service providers how to influence the perceived value and consuming intention of consumers when choosing service platform. The mainly research frameworks are service quality, attraction, perceived value and consuming intention. This study uses questionnaire survey to conduct a quantity study, mainly for consumers who has using or have been using online accounting services, and collects data by questionnaire on open discussion platforms like Facebook. Then uses descriptive statist

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Wang, Ting-Yu, and 王庭鈺. "Exploring the factors affecting LINE shopping service." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/krxwqj.

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碩士<br>國立臺中科技大學<br>資訊管理系碩士班<br>107<br>With the popularity of 4G mobile networks and mobile devices, people''s daily shopping pattern has changed. According to the survey conducted by the MIC, the frequency of Online Shopping has been rising and close to Brick-and-Mortar Shopping in Taiwan. The overall Online Shopping ratio in Taiwan has reached 45%. In Taiwan, on average a LINE user opens the LINE App more than 20 times a day and the utilization rate is the highest in the LINE global market. LINE is going to take advantage of such customer loyalty and attempts to create a “blue oceans” in the h

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CHIANG, I.-HSIN, and 蔣亦昕. "Exploring the Behavior Intention on Delivery Service." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/2qe56k.

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碩士<br>國立交通大學<br>交通運輸研究所<br>96<br>Customer service quality has become a primary determinant of customer satisfaction and a crucial measure of competitiveness in logistics markets. In the electronic commerce dealing, the service of delivering the order for goods to buyers can be seen as “the last mile” of logistics service, especially for the individual online auction through the C2C transaction. There are issues on delivery service for online auction, which include the determinants of logistics service quality for the delivery providers and the relationship between the expected and perceived s

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Araújo, João Henrique Poceiro Vieira de. "Exploring Service Workers for Javascript Code Protection." Dissertação, 2021. https://hdl.handle.net/10216/136432.

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Araújo, João Henrique Poceiro Vieira de. "Exploring Service Workers for Javascript Code Protection." Master's thesis, 2021. https://hdl.handle.net/10216/136432.

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Lin, Fang-Hsu, and 林芳旭. "Exploring Hotel Service Innovation Decisive Factors in Taiwan." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/26620397200967296585.

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碩士<br>龍華科技大學<br>商學與管理研究所<br>100<br>The leisure activities have been studied for past few years in Taiwan. Hence, the service innovation has discussed in tourism industry. Especially, the hotels start to enhance their service quality activities in order to compete with their rivals. This study proposed a set of factors to study the service innovation in hotel industry. This study collected 200 valid questionnaires and uses the importance performance analysis to enhance their service innovation. The result showed the attitude of service personnel; exquisite pack and respect demand and behavior o

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Hsieh, Yuh-Suh, and 謝玉粟. "Exploring the Service Quality for the Virtual Government." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/44813005768760437197.

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碩士<br>國立中山大學<br>公共事務管理研究所<br>90<br>Exploring the Service Quality for the Virtual Government 　　　　　　　Abstract 　　The virtual government has been defined as the citizen services provider on the Internet. In addition to its 24-hour and 7-day everlasting service hours, it has also reinvented the ways governmental agencies deliver their services. The citizens, without any limitation of service hours and physical locations, are entitled to get access to the online governmental services such as information inquiry, online service delivery, and paperless office. The virtual government has indeed play

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Ueng, Tzuu-Lih, and 翁祖立. "Exploring Service Quality of Professional Service:Study on Lawyer." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/6u8qq2.

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碩士<br>國立臺灣大學<br>商學組<br>103<br>In order to survive and sustain in the competitive markets, professional service providers have to constantly maintain and improve their service quality. Due to the unique nature of service contents, the measurement of service quality has been a challenging issue for the legal service industry. Therefore, for legal service providers, exploring the management of service quality and identifying the opportunities for improvements will be quite critical for service success. Although SERVQUAL has been applied to many service industries, its application in professional

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CHU, CHIA-PEI, and 竺佳蓓. "Exploring the Innovative Service Factors of Senior Housing." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/f79qu5.

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碩士<br>致理科技大學<br>企業管理系服務業經營管理碩士班(含碩士在職專班)<br>107<br>According to the Ministry of the Interior, the average life expectancy of the Chinese people in the Republic of China has increased to 80.4 years. This 80.4 year old is divided into several stages of life, such as infant stage, school stage, employment stage and retirement stage. In the retirement stage, the legal retirement age in Taiwan is 65 years old, estimated retirement to an average life expectancy of 15 years, and this retirement life is called "Third Life.", "Third Life" can selectively create the old age life that you want, including

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