Books on the topic 'Fidélité du consommateur'
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Khlif, Rahma. Étude de l'impact à long terme de la promotion des ventes sur le comportment de choix du consommateur: Fidélité à la marque ou à l'offre promotionnelle. A.N.R.T, Université Pierre Mendes France (Grenoble II), 2002.
Find full textHussherr, François-Xavier. Comportement de l'internaute: Comment recruter, fidéliser et rentabiliser l'audience de son site. Dunod, 2002.
Find full text1942-, Connellan Thomas K., ed. E-service: 24 ways to keep your customers - when the competition is just a click away. AMACOM, American Management Association, 2001.
Find full textResearching Customer Satisfaction and Loyalty: How to Find Out What People Really Think. Kogan Page, Limited, 2006.
Find full textSzwarc, Paul. Researching Customer Satisfaction and Loyalty: How to Find Out What People Really Think. Kogan Page, Limited, 2005.
Find full textResearching Customer Satisfaction & Loyalty: How to Find Out What People Really Think (Market Research in Practice). Kogan Page, 2005.
Find full textRusso, Ivan, and Ilenia Confente. Customer Loyalty and Supply Chain Management: Business-To-Business Customer Loyalty Analysis. Taylor & Francis Group, 2017.
Find full textRusso, Ivan, and Ilenia Confente. Customer Loyalty and Supply Chain Management: Business-To-Business Customer Loyalty Analysis. Taylor & Francis Group, 2017.
Find full textRusso, Ivan, and Ilenia Confente. Customer Loyalty and Supply Chain Management: Business-To-Business Customer Loyalty Analysis. Taylor & Francis Group, 2017.
Find full textCustomer Loyalty and Supply Chain Management: Business-To-Business Customer Loyalty Analysis. Taylor & Francis Group, 2017.
Find full textDuchessi, Peter. Crafting Customer Value: The Art and Science. Purdue University Press, 2004.
Find full textLafrenière, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction into Customer Relationships. Productivity Press, 2019.
Find full textDuchessi, Peter. Crafting Customer Value: The Art and Science. Purdue University Press, 2002.
Find full textZiliani, Cristina, and Marco Ieva. Loyalty Management: From Loyalty Programs to Omnichannel Customer Experiences. Taylor & Francis Group, 2019.
Find full textZiliani, Cristina, and Marco Ieva. Loyalty Management: From Loyalty Programs to Omnichannel Customer Experiences. Taylor & Francis Group, 2019.
Find full textZiliani, Cristina, and Marco Ieva. Loyalty Management: From Loyalty Programs to Omnichannel Customer Experiences. Taylor & Francis Group, 2019.
Find full textCustomer Winback: How to Recapture Lost Customers--And Keep Them Loyal. Jossey-Bass, 2001.
Find full textSecret service: Hidden systems that deliver unforgettable customer service. AMACOM, 2003.
Find full textGriffin, Jill, and Michael W. Lowenstein. Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal. Wiley & Sons, Incorporated, John, 2007.
Find full textConnellan, Thomas K., and Ron Zemke. E-Service: 24 Ways to Keep Your Customers-When the Competition Is Just a Click Away. Amer Management Assn, 2000.
Find full textMcEwen, William J. Married to the Brand: Why Consumers Bond with Some Brands for Life. Gallup Press, 2005.
Find full textLoyalty Rules: How Today's Leaders Build Lasting Relationships. Harvard Business School Press, 2003.
Find full textLoyalty rules!: How today's leaders build lasting relationships. Harvard Business School Press, 2001.
Find full textAtkin, Douglas. The Culting of Brands: When Customers Become True Believers. Portfolio Hardcover, 2004.
Find full textLoyalty Marketing for the Internet Age: How to Identify, Attract, Serve, and Retain Customers in an E-Commerce Environment. Dearborn Trade, 2000.
Find full textThe Culting of Brands: Turn Your Customers into True Believers. Portfolio Trade, 2005.
Find full text(Editor), David Bejou, and Gopalkrishnan R. Iyer (Editor), eds. Capturing Customer Equity: Moving from Products to Customers. Best Business Books, 2006.
Find full textGopalkrishnan, R., and David Bejou. Capturing Customer Equity: Moving from Products to Customers. Taylor & Francis Group, 2014.
Find full textGopalkrishnan, R., and David Bejou. Capturing Customer Equity: Moving from Products to Customers. Taylor & Francis Group, 2014.
Find full textLoyalty.com: Customer Relationship Management in the New Era of Internet Marketing. McGraw-Hill Companies, 2000.
Find full textNewell, Frederick. loyalty.com : Customer Relationship Management in the New Era of Internet Marketing. McGraw-Hill, 2002.
Find full textNewell, Frederick. loyalty.com : Customer Relationship Management in the New Era of Internet Marketing. McGraw-Hill, 2002.
Find full textNewell, Frederick. Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing. McGraw-Hill Companies, 2000.
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