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Dissertations / Theses on the topic 'First-line supervisor'

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1

Ndzuta, Joyce Shonisani. "The experience of social work supervisors as first-line managers in a welfare organization." Diss., University of Pretoria, 2009. http://hdl.handle.net/2263/23950.

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Supervision is an important aspect in the practice of social work. It enhances the service delivery of social workers to clients. Supervision also gives direction to functional workers. A supervisory position in any welfare organization is a managerial position and supervisors are thus managers. It is therefore important to understand the experiences of social work supervisors as first-line managers in a welfare organization. In light of the above, the goal of this study was to explore the experiences of social work supervisors as first-line managers in a welfare organization during and after
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Kaminsky, Mark T. "Effective selection : a study of first-line supervisor selection processes in the Homeland Security." Thesis, Monterey, California. Naval Postgraduate School, 2011. http://hdl.handle.net/10945/5752.

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CHDS State/Local<br>Approved for public release; distribution is unlimited<br>Leadership is crucial in any organization. Executive leadership provides guidance, direction and structure. First-line supervisors ensure that the vision, guidance and direction of executive leaders become reality in an organization, and they also are responsible for the morale and motivation of nonsupervisory employees. Historically, federal agencies have struggled with developing and implementing selection processes that produce effective first-line supervisors. This research examines the four most important te
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Jarvis, John E. "Strategies for Improving First-Line Supervisor Problem-Solving Abilities in the Retail Supermarket Industry." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/3037.

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First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single case study was to explore the strategies retail supermarket managers have used to improve 1st line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. The conceptual framework for this study was the skills-based leadership model. Data were collected from semistructured interviews with 4 retail store manager participants with a successful record of improving first-line su
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4

Watson, Alexander R. "A study of supervisor-management relationships in manufacturing industry : An analysis of the effect of supervisor-manager interpersonal interpersonal relationships on the amount of authority and influence experienced by first line supervisors in." Thesis, Brunel University, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.236043.

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5

Raza, Susan Mae. "Personality characteristics of effective first line supervisors /." Access abstract and link to full text, 1987. http://0-wwwlib.umi.com.library.utulsa.edu/dissertations/fullcit/8711591.

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6

Bishop, Douglas L. "Solving performance problems through first-line supervisors." Thesis, Capella University, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3681151.

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<p> Can a first-line supervisor improve worker performance? First-line supervisors at a facility of a manufacturing company volunteered to learn performance improvement principles and be coached in applying those principles in order to solve performance problems in the workplace. The researcher continued coaching and evaluating the performance of the first-line supervisors as the volunteers utilized action research methodology to improve worker performance. While solving performance problems, the volunteers used a job aid specifically designed to guide the first-line supervisor in solving perf
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Millikin-Davies, Mary Ann. "An exploration of flawed first-line supervision /." Access abstract and link to full text, 1992. http://0-wwwlib.umi.com.library.utulsa.edu/dissertations/fullcit/9307477.

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8

Carnegie, David. "First line supervisors in the offshore oil and gas industry." Thesis, Robert Gordon University, 1998. http://hdl.handle.net/10059/523.

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The offshore oil and gas industry has created significant wealth for the UK economy; approximately 250 billion Great British Pounds (GBP) since oil was discovered under the United Kingdom Continental Shelf (UKCS) of which approximately 70 billion GBP was paid in tax and royalties to the UK government. The industry currently employs about 35,000 individuals directly and supports many more jobs indirectly. In short, it is a very critical industry to the UK economy. But for all its contribution, there is a dearth of social science and management research into the how the offshore industry is mana
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9

Westbrook, Linda Oakes. "Cognitive structures of first-line nurse managers in critical care settings /." Thesis, Connect to this title online; UW restricted, 1994. http://hdl.handle.net/1773/7299.

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10

Tuggle, Tamara K. (Tamara Kay). "Commitment as an Indicator of Turnover in First Line Manufacturing Supervision." Thesis, University of North Texas, 1994. https://digital.library.unt.edu/ark:/67531/metadc279065/.

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Organizational commitment is most commonly defined as a measure of an employee's commitment to the company or larger organization. In a longitudinal study, the Organizational Commitment Questionnaire was administered to 123 first line manufacturing supervisors in a defense contracting firm. After a one year check, subjects were grouped into categories of voluntary and involuntary turnover. The results suggest that significant relationships exist among the variables of departmental commitment, turnover and tenure. However, the study failed to show any relationship between organizational commitm
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11

McCamey, Randy B. "The relationship between the reasons for participation in continuing professional education and the leader effectiveness of first-line supervisors." Thesis, University of North Texas, 2003. https://digital.library.unt.edu/ark:/67531/metadc5535/.

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This research examined the reasons for participation in continuing professional education (CPE) and the predictive relationship of those motivational reasons to the perceived leadership effectiveness of first-line supervisors. For this study, 105 first-line supervisors were surveyed from four electric utility companies. Input was also collected from each supervisor's subordinate employees. Using the five motivational reasons for participation, collected via the Participation Reasons Scale and the effectiveness score collected using the Leader Behavior Analysis II®, regression techniques were u
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12

Cushnie, Michele E. "African-American women first-line supervisors: a qualitative study of their career development process." The Ohio State University, 1999. http://rave.ohiolink.edu/etdc/view?acc_num=osu1384525128.

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Cushnie, Michele E. "African-American women first-line supervisors : a qualitative study of their career development process /." The Ohio State University, 2000. http://rave.ohiolink.edu/etdc/view?acc_num=osu1488192447430616.

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14

Théron, Christelle. "Attention et supervision : une étude de l'attention des managers de proximité dans leur activité de supervision." Thesis, Paris 1, 2015. http://www.theses.fr/2015PA010072.

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La supervision des opérations a toujours été une dimension clé du travail des managers de proximité, mais les publications récentes et le discours ambiant pointent en direction d'un affaiblissement de celle-ci au profit d'autres activités, tournées vers le développement des collaborateurs. Malgré la dispersion possible de l'attention des managers que peut engendrer la multi-activité, certaines études signalent un maintien de la supervision parmi leurs activités. Pour comprendre l'exercice actuel de la supervision dans un environnement managérial dynamique marqué par le morcellement des activit
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15

Crouse, Marlene. "Satisfaction and importance of job communication and interpersonal relationships among nurses and first-line supervisors." Virtual Press, 1996. http://liblink.bsu.edu/uhtbin/catkey/1036195.

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Job-communication satisfaction and its importance to nursing staff and first-line supervisors is important because people in complex health care delivery systems tend to dehumanize communication (Duldt, 1989, 1990b). The purpose of the study is to determine the level of satisfaction first-line supervisors and staff nurses have of job-communication and interpersonal relationships, and the degree of importance staff members and first-line supervisors place on job-communication and interpersonal relationships within a mid-sized acute care facility in an urban area. The theoretical framework is Du
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16

Carruthers, John R. "Relationships among selected characteristics and job satisfaction of first line police supervisors : implications for adult education /." The Ohio State University, 1988. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487596307358054.

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17

Mnisi, Shirley Moshikidi. "Exploratory study on the introduction of performance coaching skills, for first-line team supervisors in a manufacturing organisation." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/97413.

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Thesis (MPhil)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: The concepts of performance management and coaching are of key importance to businesses globally. Various studies have been conducted on the link between the concept of performance management and coaching within business organisations, specifically where coaching seeks to align the activities and objectives of individuals to business objectives and goals. The purpose of this study was to further explore this relationship between these two processes and in so doing, explore the application of coaching skills as introduced for t
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18

Roberts, Joanne. "Lean management pilosophy and its impact on employee attitudes and perfomance : the critical role of first line supervisors." Mémoire, Université de Sherbrooke, 2014. http://hdl.handle.net/11143/5409.

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Abstract : Using a quantitative research design and survey data from 83 supervisor - employee dyads working in North American facilities of a large multinational healthcare organization, this study explores the critical role of first line supervisors in a lean environment. Many organizations have adopted the Toyota Production System (TPS, also known as lean management or the Toyota Way) in an effort to improve organizational effectiveness. Implementation success has been surprisingly limited. The predominantly negative effects documented in the scientific literature are attributable to the in
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19

Xiphu, Lizeka Cynthia. "An evaluation of and comparison between job satisfaction levels of first-line supervisors and middle-level managers in the Nelson Mandela Metropolitan area." Thesis, Port Elizabeth Technikon, 2003. http://hdl.handle.net/10948/166.

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South African organizations operate in a changing environment. The ultimate criterion of organisational effectiveness is whether the organisation survives in its environment. Political, social, technological and economic changes constantly challenge businesses to adopt new approaches in this strive for survival. These challenges affect the roles, and possibly the job satisfaction levels of first-line supervisors and middle-level managers. In this paper, the writer aimed to study and compare job satisfaction levels of first-line supervisors and middle-level managers in the Nelson Mandela Metrop
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20

Lund, Sofia, and Felicia Selle. "Arbetsledarrollen : påverkan av bristande praktisk erfarenhet hos nyexaminerad byggnadsingenjör." Thesis, Tekniska Högskolan, Högskolan i Jönköping, JTH, Byggnadsteknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-29632.

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Purpose: The construction industry is facing changes as academic education is becoming more common. Practical competence will be lost as newly graduated civil engineers often lack practical experience. As the industry is characterized by a clear identification and where a common view is that "you ought to have experience from construction work", this change is problematic. This study focuses on the supervisors role, where the aim of the report is to analyze how newly graduated civil engineers handle the lack of practical experience. Method: In order to achieve the objective of the study, the s
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21

曾繁銘. "First line supervisor leadership behavior in the glory company." Thesis, 1986. http://ndltd.ncl.edu.tw/handle/34750403379535847930.

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22

CHENG, CHIH-LIANG, and 鄭志良. "The Competency-Based Unit Program Application in Occupational Competency Standard:A Case Study of First Line Supervisor in Security Industry." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/51082168199443058510.

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碩士<br>崑山科技大學<br>企業管理研究所<br>105<br>Because of the complexity of the industrial and commercial society now, people more concern about the protections of life and property. Nowadays, in addition to Law enforcement authorities, security industry appeared in the 1970s has gradually become another auxiliary mechanism for protections of life and property now. Directorate General of Budget of Accounting and Statistics (DGBAS) of Executive Yuan says that over all service industry is accounted for 62.8% of GDP in Taiwan in 104, and the average amount of employment is 6.609 thousands, accounting for 59%
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23

Chu-JungTan and 譚祖榮. "A Study of Moderating Effect of Japanese Management Culture on the Management Competency and Job Performance of First Line Supervisor." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/56708812888297268681.

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碩士<br>國立成功大學<br>高階管理碩士在職專班<br>99<br>This article targets on the study of moderating effect of Japanese management culture on the management competency and performance. The management culture in Taiwan formed through over century relationship between Taiwan and Japan business society may influence the management competency and performance of first line supervisor. Through result this study we intend to prove the cultural effect and find the key factor to improve the ability of first line supervisor. We select job characteristic and internal-external control personality as independent variab
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24

Chen, Wei-Yu, and 陳威宇. "The Application of Occupational Competency Standard in the Performance Evaluation – A Case Study of First Line Supervisor in Security Industry." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/80707229190742371258.

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碩士<br>崑山科技大學<br>企業管理研究所<br>105<br>Taiwan government promotes "Occupational Competency Standard" for 10 years. The ministry to promote is Industrial Development Bureau of Ministry of Economic; their main target is to solve the problems of exceed fall of occupational competency. After the Industrial Innovation Regulations passed in 2010, several ministries followed to join development of the occupational competency standard; however, it is not easy to operate in industry. Security industry is generally regarded as sweat industry in Taiwan; if security industry wants to get rid of this image, it
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25

Bergman, Rodney Nathan. "Psychological marginality and dual commitment among black first line supervisors in South Africa." Thesis, 2016. http://hdl.handle.net/10539/20660.

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A dissertation submitted to the Faculty of Arts, University of tho Witwatersrand, Johannesburg, for the Degree of Mastel' of Arts. Johannesburg 1991<br>The industrial supervisor is the classical example of the person in the middle or the 'marginal person' Placed between management and the workforce, supervisors encounter conflicting expectations and demands. For the black supervisor in South African industry, these problems are exacerbated, typically having been promoted from the ranks and operating at an essentially white management, black workforce interface. Previous researchers have
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Chuang, Chun-Yao, and 莊竣堯. "An Investigation on Perceived Subordinate Turnover and First Line Supervisors’ Intention to Quit." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/49921447168049026116.

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碩士<br>國立臺灣大學<br>商學研究所<br>104<br>Extant literature about turnover pays more attention to the turnover of employees than that to supervisors. This research focuses on first-line supervisors’ intention to quit in the context where supervisors often suffer from the turnover of their subordinates. Drawing on the work stress literature, present study argues that supervisors’ perceived subordinates’ turnover is a source of first-line’s supervisors’ work stress, which increases supervisors’ intention to quit through influencing supervisors’ job satisfaction and anxiety. Moreover, first-line supervisor
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27

"Organizational Justice and Organizational Citizenship Behavior at ASUPD." Doctoral diss., 2020. http://hdl.handle.net/2286/R.I.57095.

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abstract: In the United States, the profession of Law Enforcement is facing a workforce crisis. There are fewer applicants applying for policing jobs than there was just a decade ago. To worsen the problem, many officers are leaving the profession in less than five years. The Arizona State University Police Department is no exception to this problem. Police employees leave the department for a variety of reasons but among them is a conflict with their supervisor in the area of organizational justice. There is a gap in the training of first-line supervisors in policing as a whole as it pertains
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Robertson, Karen. "The validation of a test battery for the selection of first-line supervisors in a South African mining company." Diss., 2009. http://hdl.handle.net/10500/3372.

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Meyer, Raquel. "Relationships among Span, Time Allocation, and Leadership of First-line Managers and Nurse and Team Outcomes." Thesis, 2010. http://hdl.handle.net/1807/24829.

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Comparisons of raw span (i.e., number of staff who report directly to a manager) within and across organizations can misrepresent managerial capacity to support staff because managers may not allocate the same amount of time to staff contact. The purpose was to examine the influence of alternative measures of managerial span on nurse satisfaction with manager’s supervision and on multidisciplinary teamwork. The alternative measures were (a) raw span as a measure of reporting structure and (b) time in staff contact as a measure of closeness of contact by the manager. The main effects of the alt
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