Academic literature on the topic 'Flight attendants'

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Journal articles on the topic "Flight attendants"

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Teguh Setiawan Wibowo. "Psychological Contract Theory Relation to Organizational Citizenship Behavior (OCB) of Flight Attendants." International Journal of Science, Technology & Management 3, no. 1 (January 9, 2022): 144–52. http://dx.doi.org/10.46729/ijstm.v3i1.445.

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In service organizations such as airlines, flight attendants as one of the components that play a direct role in serving the needs of passengers during flights are required to work independently without supervision and have confidence in carrying out job demands since they are accepted as employees. The agreement formed between the flight attendant and the airline is the initial motivation and trust given by the airline to flight attendants as employees known as psychological contracts. A high psychological contract with a reciprocal relationship where the flight attendant's expectations are fulfilled by the airline will make the flight attendant feel valued for her work and empowered. This feeling raises the motivation of flight attendants as employees to be more active by showing OCB. OCB is the behavior of flight attendants as individuals voluntarily outside of their formal job descriptions to support the advancement of the airline where they work. In this article, psychological contracts are an important factor in the growth of OCB in flight attendants, such as arriving to work early, helping coworkers or new employees who are experiencing difficulties, and contributing more to activities organized by airlines.
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Akmaludin, Akmaludin, Frans Edward Schaduw, Heru Purwanto, Tri Hartati, and Achmad Sumbaryadi. "Selection of Selected Flight Attendants Using MCDM-AHP and ELECTRE Method." SinkrOn 4, no. 1 (September 16, 2019): 25. http://dx.doi.org/10.33395/sinkron.v4i1.10130.

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The number of business interests nowadays, many people use flight services to reach distant areas and must be traveled by very complex flight services. Such conditions have resulted in a large number of airlines requiring flight attendants to service their passengers on the plane. So that the right method is needed to carry out the selection process for flight attendants, the ELECTRE method is one solution that can be done for the flight attendant's selection process. The results obtained from the selection process of flight attendants without a score, because they have used the elimination process through threshold concordance and threshold discordance as follows, out of nine candidates for flight attendants who have passed the selection are flight attendants-3, flight attendants-6 and flight attendants-7, while others are not acceptable. So that through the results of the selection that has been done with the collaboratin AHP and ELECTRE method, by seeing the results obtained from aggregate matrices dominant.
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Simorangkir, Deborah. "THE IMAGE OF FLIGHT ATTENDANTS FROM THE FLIGHT ATTENDANTS AND AIRLINE CONSUMERS’ POINTS OF VIEW." Emerging Markets : Business and Management Studies Journal 8, no. 1 (June 25, 2021): 1–13. http://dx.doi.org/10.33555/embm.v8i1.155.

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The flight attendant profession is dominated by women, which may lead to the notion that this profession is one of the few in which women are not experiencing gender discrimination. However, research findings have shown that over time, feminization leads to a decline in status and remuneration, and thus must be understood and monitored because it may be camouflaging the continuous reality of gender inequity. This paper revisits the issue of gender stereotypes in flight attendants given new views of what makes for effective flight attendance. The work of flight attendants has been long regarded as ‘women’s work’, focusing on performing a commercialized version of the caring and service activities carried out for centuries in the domestication of women. Some images of female cabin crew in the past have included: nurse, mother, and sexual objects. Though major changes have occurred in the Western airline industry in the 1970s, Asian airlines, however, still enforce such restrictions as height, weight, age, and beauty on their female cabin crew members. Three Indonesian flight attendants from major Asian airlines were interviewed to analyze their perceptions of their profession and how they think Indonesia society views them. A survey was also conducted on 100 Indonesians to analyze their perception on the identity of flight attendants. Interview results show that while, flight attendants believe that Indonesian society still cling on to the old images of flight attendants as air hostesses who are often regarded as sex objects, whereas survey results actually show that this image has changed.
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Yilmaz, Mustafa Kemal, Gozde Erbudak, and Sema Gunduz. "An exploration of the causes and effects of flight attendant fatigue in Turkish aviation." International Journal of Research in Business and Social Science (2147- 4478) 11, no. 5 (June 29, 2022): 01–17. http://dx.doi.org/10.20525/ijrbs.v11i5.1888.

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The rapid growth in civil aviation operations in recent years has raised expectations from flight attendants. Their duties have been intensified, and flight attendants have become subject to physical and mental fatigue due to irregular sleep, inadequate rest time, and long working hours. This study investigates the causes and effects of fatigue among flight attendants of a Turkish airline company through a self-administrated questionnaire. The survey is run online by 152 flight attendants. The results show that flight attendants have trouble falling asleep before flight duty. Before night flights and during layovers, the sleep duration is dramatically low. The results also reveal that factors related to scheduling, i.e., long duty days, night flights, and consecutive working days, play an essential role in fatigue. Thus, airline companies should revise their scheduling practices. In balancing work and social life, men struggle more than women, and married flight attendants have more difficulty than single ones. The findings provide valuable insights for airline companies and policymakers to seriously manage fatigue-related factors to ensure the safety of aviation operations and the well-being of flight attendants.
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Radowicka, Małgorzata, Bronisława Pietrzak, and Mirosław Wielgoś. "Diurnal Cortisol Rhythm in Female Flight Attendants." International Journal of Environmental Research and Public Health 18, no. 16 (August 8, 2021): 8395. http://dx.doi.org/10.3390/ijerph18168395.

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The work of flight attendants is associated with exposure to long-term stress, which may cause increased secretion of cortisol. The aim of the study is to determine the circadian rhythm of cortisol and to seek factors of potential influence on the secretion of cortisol in female flight attendants working within one time zone as well as on long-distance flights. The prospective study covers 103 women aged 23–46. The study group (I) was divided into two subgroups: group Ia, comprising female flight attendants flying within one flight zone, and group Ib, comprising female flight attendants working on long-distance flights. The control group (II) are women of reproductive age who sought medical assistance due to marital infertility in whom the male factor was found to be responsible for problems with conception in the course of the diagnostic process. The assessment included: age, BMI, menstrual cycle regularity, the length of service, the frequency of flying, diurnal profile of the secretion of cortisol, testosterone, estradiol, 17-OH progesterone, SHBG, androstenedione, and progesterone concentration. Descriptive methods and inferential statistics methods were used to compile the data. Comparing the profile of flight attendants from groups Ia and Ib shows that the curve flattened among women flying within one time zone. The secretion curve is also more flattened in women with less years worked and in flight attendants working less than 60 h per month. Due to the character of work, the female flights attendants do not have hypersecretion of cortisol. Frequency of flying and length of work affect the dysregulation of HPA axis.
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Wong, Stephanie, Samarth Singhal, and Carman Neustaedter. "The Study and Design of Collaboration Tools for Flight Attendants." International Journal of Mobile Human Computer Interaction 10, no. 2 (April 2018): 31–56. http://dx.doi.org/10.4018/ijmhci.2018040102.

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Collaboration is a core component of work activities amongst flight attendants. This is as they work to promote onboard safety and deliver a high level of customer service. Yet we know little of how flight attendants collaborate and how we can best design technology to support this collaboration. Through an interview study with flight attendants, the authors explored their collaborative practices and processes and how technology aided such practices. While technologies like interphones and flight attendant call buttons act as collaboration tools, they identified instances where the usability and functionality of these devices were barriers for maintaining efficient communication, situation awareness, and information exchange. The authors used these results to identify design suggestions for technology that can enhance communication and collaboration in aircraft settings amongst flight attendants. To illustrate these design suggestions, they designed and developed Smart Crew, a smartwatch application that allows flight attendants to maintain an awareness of each other and communicate through messaging with haptic feedback. Smart Crew is designed with an emphasis on real time information access, location updates and direct communication between flight attendants regardless of their location on the airplane.
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CHIANG, CHAO-HUNG. "INFLUENTIAL FACTORS OF FLIGHT ATTENDANTS’ FATIGUE- CASE OF AIRLINE COMPANIES IN TAIWAN." Journal of Air Transport Studies 12, no. 2 (July 1, 2021): 20–40. http://dx.doi.org/10.38008/jats.v12i2.187.

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Fatigue poses an important safety risk to aviation, while it has been suggested as a key human factor which influences crew's working ability and flight safety. Flight attendants are in the first line to serve customers and also play an important role in flight safety. Thus, the modified Delphi method and grey correlation analysis are used to find the influential factors of the fatigue. Furthermore, the weight analysis and ranking of the fatigue factors of the flight attendants are discussed in the study context of the analytic hierarchy process. The results show that the company’s planning and scheduling have the highest weight of fatigue. Furthermore, a load factor of 80% appears tiring for the crew, despite the fact that the number of flight attendants meets the legal requirements. In fact, this has the highest weight of fatigue in short-haul flights, unlike long-haul flights where the weight differs. Research findings may have managerial implications to airlines and relevant government agencies towards fatigue’s reduction and improvement of flight attendants’ working life.
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Andayani, Widya, Sisila Fitriani Damanik, Mahmud Layan Hutasuhut, and Rudi Anshari. "INDONESIAN FLIGHT ATTENDANTS’ PERCEPTIONS OF DIALECT VARIETIES." Wacana: Jurnal Penelitian Bahasa, Sastra dan Pengajaran 21, no. 2 (September 28, 2023): 101–9. http://dx.doi.org/10.33369/jwacana.v21i2.30206.

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This research was aimed to examine flight attendants’ perceptions of dialect varieties in Indonesia. The researchers concerned in flight attendants' perceptions of various dialects used by partners, as well as passengers' attitudes toward the flight attendants' dialect. This research was conducted by using qualitative method. The participantswere 2 flight attendants which have different background cultures yet work in one aviation. In this research, direct quotations were presented unaltered. Each direct quotation is followed by a descriptive abbreviation noting the source of the quotation. The participants answered some questions that was given. Interviews were conducted using Whatsapp application because it was impossible to do face-to-face interviews with the participants in COVID-19 pandemic. Each interview took 30 to 40 minutes. Interviews were taped with a voice note feature on Whatsapp. The results revealed that each flight attendant saw the dialect variations in partners as an interesting thing to respect as long as the partner communicated well and politely, the passenger understood and got the point. In terms of the passengers' reactions to the flight attendants' dialect, there were possitive and negative from the passengers.
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Chen, Yen-Cheng, Ching-Sung Lee, Tung-Han Yu, and Jia-Yuan Shen. "Effects of Gender Role and Family Support on Work Adjustment Among Male Flight Attendants in Taiwan." Social Behavior and Personality: an international journal 42, no. 3 (April 15, 2014): 453–63. http://dx.doi.org/10.2224/sbp.2014.42.3.453.

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The occupation of flight attendant traditionally carries strong gender connotations and expectations. Based on the gender schema theory, in this study we investigated the relationships among work adjustment, family support, and gender role of male flight attendants, and how to improve the work adjustment of the men working in these circumstances. We conducted a survey with 221 male flight attendants employed by the leading airline in Taiwan and found that both gender role and family support had a significant effect on work adjustment. In particular, male flight attendants who had feminine or androgynous gender roles had lower levels of work adjustment and required more family support, whereas flight attendants who had masculine gender roles had higher levels of work adjustment and tended to seek less support from their family. Our findings suggest that both type of gender role and family background influence men's adjustment to working in a female-dominated work environment.
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Akan, Sahap, and Ozlem Atalık. "The Impact of Flight Attendants' Attractiveness on Perceived Service Quality: An EEG Perspective." Marketing and Management of Innovations 15, no. 1 (2024): 178–94. http://dx.doi.org/10.21272/mmi.2024.1-14.

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Competition in the airline transportation sector has significantly intensified following the deregulation act in the United States. To remain competitive, airline companies have begun implementing a range of strategies. One of the strategies commonly used by airlines is to improve service quality. Service quality has been very beneficial for airline companies to maintain profitability and increase market share. To achieve this goal, airlines must investigate the factors influencing service quality and enact improvements and regulations based on these determinants. There are significant studies in the literature on the influence of service employees on service quality. However, there are only a limited number of studies on the influence of the service quality of flight attendants, who are the public face of airline operations, on service quality. This study focuses on the influence of the level of attractiveness (a nonverbal characteristic) of flight attendants on perceived service quality. This research employs a neuromarketing method, specifically the frontal asymmetry approach, using electroencephalography (EEG) techniques. In the experiment, 37 participants were recruited, including 19 males and 18 females, and frontal alpha asymmetry metric results were derived from electrode pairs. In the experiment conducted at the Faculty of Aeronautics and Astronautics, Eskisehir Technical University, participants also evaluated the influence of flight attendant attractiveness on service quality using a survey technique. The findings indicate a significant difference in frontal alpha asymmetry (FAA) metrics between attractive and unattractive flight attendants. FFA metrics of attractive flight attendants were greater than those of unattractive flight attendants. Additionally, FAA metrics were found to be greater under favourable service delivery than under unfavourable service delivery. Furthermore, among the service dimensions, the reliability and responsiveness dimensions had higher FAA metrics than did the other dimensions. A study comparing EEG results with survey responses revealed a statistically significant difference. The findings indicate that flight attendants with higher levels of attractiveness enhance their motivation to approach, thereby contributing to an improvement in perceived service quality. Moreover, these findings underscore the potential of neuromarketing methods for validating outcomes from conventional research approaches. Based on these findings, airlines should develop policies that prioritize attractive attributes in the recruitment of flight attendants. In addition, implementing various programs and incentive systems to maintain the attractiveness of flight attendants is essential. Moreover, providing services with diversified flight attendant profiles tailored to different customer segments is considered crucial for customer satisfaction and experience. Future studies could achieve more comprehensive results by using diverse sample sizes and age groups along with different neuromarketing techniques. Furthermore, the findings suggest a high potential for applying the frontal alpha asymmetry approach in other marketing fields.
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Dissertations / Theses on the topic "Flight attendants"

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Black, Prudence Sarah. "Lines of flight the design history of the Qantas flight attendants' uniforms /." Connect to full text, 2008. http://hdl.handle.net/2123/5397.

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Thesis (Ph. D.)--University of Sydney, 2009.
Title from title screen (viewed September 18, 2009) Submitted in fulfilment of the requirements for the degree of Doctor of Philosophy to the Dept. of Gender and Cultural Studies, Faculty of Arts. Degree awarded 2009; thesis submitted 2008. Includes bibliographical references.
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Henning, Sanchen. "SAA cabin attendant's [sic] experience of environmental stressors." Pretoria : [S.n.], 2005. http://upetd.up.ac.za/thesis/available/etd-11182005-100342.

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Black, Prudence. "Lines Of Flight: The Design History of the Qantas Flight Attendants' Uniform." University of Sydney, 2009. http://hdl.handle.net/2123/5397.

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Doctor of Philosophy(PhD)
This thesis maps the sixty year history of the Qantas flight attendants’ uniform. It figures the Qantas uniform as a prism through which to explore a history of modern Australian fashion and design, and the social and cultural web that gives life to the image of the Qantas flight attendant, rather than a history of the airline itself. Qantas, with its humble origins in the rural town of Longreach, Queensland, became the national carrier when it combined interests with Britain’s Imperial Airways to form Qantas Empire Airways in 1934. From the time the first female Qantas flight hostess appeared on board in 1948, the aircraft aisle became a 'catwalk for the image-makers'. It is particularly important to the role of the flight hostess, later the flight attendant, that the dress of the cabin crew, although clearly defined as uniforms, also responded to current fashion from the beginning of this history. Although the story of Qantas has been well documented, this thesis will focus on the uncharted area of the evolving design history of flight uniforms from the clinical white dress of the 1940s, through the military designs of the 1950s and the synthetics and stilettos of the 1960s, right through to the corporate designs of the present day. The analysis of such corporate design is a relatively new field. This study uses the flight attendants’ uniform to chart the links between the Australian fashion and textile industry and with militarism, versions of Australian nationalism and cosmopolitanism, the corporate world and the role of international designers in Australian design history. While the method of this thesis is largely archival, meticulously detailing the changing facets of the Qantas uniforms and unfolding those details into an engagement with these historical context, there are other theoretical influences on this study. In particular, it is underpinned by the ‘semiotics of uniformity’ drawn from fashion and design studies and by an equal focus on discourse analysis. The flight hostess’s uniform was always a complex ‘articulation of discourses’ as national image had to be played off against international trends, dominant and emerging gender norms, and the language of professional 'decorum' for people with high levels of responsibility and public exposure. Across each of these registers, the frisson of glamour was also a factor, morphing across this history from images of modernism and internationalism via the quasi-erotics of uniform fetishism into ‘postmodern’ performativity.
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Porter, P. "Work schedule stress and wellness in female air cabin attendants." Master's thesis, University of Cape Town, 1988. http://hdl.handle.net/11427/17173.

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Bibliography: pages 140-155.
The research investigated Work Schedule Stress experienced by female air cabin attendants (CAs) employed by South African Airways and its relationship to health variables in CAs. Specifically, it was hypothesised that Work Schedule Stress is an important stressor for CAs and is inversely related to health variables. Furthermore, the variables of Potency, Trait Anxiety, Trait Anger, and Social Support were proposed to moderate the relationship between Work Schedule Stress and the health variables. Data were collected from a sample of 108 domestic crew and 43 international crew. The data collection was conducted in two phases, via interviews and self-report inventories. The interview data were used in a qualitative study but were also content-analysed in terms of a number of dimensions; the latter were included with the quantitative data obtained from the questionnaire. The qualitative analysis, based on the grounded theory approach, formed the backbone of the research. The quantitative data were subjected to correlational analysis, supplemented by subgroup analysis to assess moderator effects. Work Schedule Stress was demonstrated to represent a major stress for CAs with consequent adverse effects on health. The results did not provide support for the moderating effects. Conclusions were drawn, recommendations made to the SAA and CAs themselves of means to enhance wellness, and suggestions for future research proposed.
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Georgiadis, Stavros. "Unternehmenskultur der Swiss aus Sicht ihrer Flight Attendants : eine empirische Studie /." Zürich : Hochschule für Angewandte Psychologie, 2004. http://www.hapzh.ch/pdf/2s/2s0785.pdf.

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Tyler, Melissa Jane. "Women's work as the labour of sexual difference : female employment in the airline industry." Thesis, University of Derby, 1997. http://hdl.handle.net/10545/283398.

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This thesis is based on an empirical investigation of women's work in the airline industry. It aims to build on previous research into women's work by focusing not on the commodification of women's perceived nature (James, 1989), on femininity (Davies, 1979) or on women's sexuality (Hochschild, 1983, Adkins, 1995), but on the commodification of sexual difference, based on an analytical account of empirical research into the flight attendant as the iconic sexually differentialized labourer. The two key findings which emerged from the research are, first, that as one respondent put it, the flight attendant is " part mother, part servant, part tart"; her work is essentialized, feminized and also sexualized. The research suggested that these three processes are so closely interrelated that they actually constitute analytically distinct elements of the same labour process through which not only se~ gender and sexuality but sexual difference - "the specific properties ... qualities ... or attributes that women have developed or have been bound to historically ... which make them women not men" (De Lauretis, 1989: 5-6) - is commodified. The second theme is that, as sexually differentialized labourers, women workers are managed through the manipulation and maintenance of their 'organisational bodies', through a range of managerial techniques which involve, at least in part, a process of instrumental aestheticization. The underlying aim of this thesis is to offer a theoretical account of the sexual differentialization of women's work in an attempt to contribute to the development of a criticaL feminist theory of the commodification of sexual difference.
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Park, Mi-Yeon. "The smoking behavior of young Hong Kong female flight attendants in major airline in Hong Kong." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B4171183X.

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Tilley, Gail. "Stress, wellness and subordinate service roles in female cabin attendants." Master's thesis, University of Cape Town, 1989. http://hdl.handle.net/11427/15870.

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Bibliography: pages 201-214.
Stressful aspects of work and non-work life were investigated amongst 101 female cabin attendants (CAs) who had worked at the South African Airways on either internal or external crew for a minimum of three years. A particular focus was on the subordinate service role of CAs. The research design consisted of different complementary phases. Firstly, extensive interviews were conducted with supervisors and co-ordinators, in order to gain background information on the organization and on the work of a CA. Secondly, semi-structured interviews of about 30 to 60 minutes duration were conducted with CAs while they were on stand-by duty. Thirdly, after the interview each one was asked to complete a self-report questionnaire which contained scales, to be returned at a later stage.
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Yue, Philip. "An airline cabin crew appraisal system with a service quality approach /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1798242X.

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De, Wet Cynthia. "The role of packaging in customer satisfaction within the supply chain a study in the airline industry /." Diss., Pretoria : [s.n.], 2007. http://upetd.up.ac.za/thesis/available/etd-07142008-085724.

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Books on the topic "Flight attendants"

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Aviation Education Programs (U.S.), ed. Flight attendants. [Washington, DC (800 Independence Ave., SW, Washington 20591)]: U.S. Dept. of Transportation, Federal Aviation Administration, Office of Public Affairs, Aviation Education Program, 1992.

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Alix, Browne, and Nordström Alison Devine, eds. Flight attendants. Brooklyn, N.Y: PowerHouse Books, 2008.

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Thomas, William David. Flight attendant. Pleasantville, NY: Gareth Stevens Pub., 2009.

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空姐飛常多事. Hong Kong: Hong chu ban (Qing sen wen hua), 2014.

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Kirkwood, Tim. The flight attendant career guide. Delray Beach, FL: TKE Pub., 1993.

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Moore, Dale R. Stewards, stewardess [i.e. stewardesses], flight attendants, and in-flight service. Janesville, WI: Pied Piper International Press, 2007.

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Moore, Dale R. Stewards, stewardess [i.e. stewardesses], flight attendants, and in-flight service. Janesville, WI: Pied Piper International Press, 2007.

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Moore, Dale R. Stewards, stewardess [i.e. stewardesses], flight attendants, and in-flight service. Janesville, WI: Pied Piper International Press, 2007.

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Fukada, Yūsuke. Suchuwādesu waga tenshoku. Tōkyō: Shinchōsha, 2003.

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Gazdik, Mark. Vault guide to flight attendant careers. New York, NY: Vault, 2004.

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Book chapters on the topic "Flight attendants"

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Tyler, Melissa, and Philip Hancock. "Flight Attendants and the Management of Gendered ‘Organizational Bodies’." In Constructing Gendered Bodies, 25–38. London: Palgrave Macmillan UK, 2001. http://dx.doi.org/10.1057/9780230294202_3.

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Liu, Chao, Hao Chen, Yu-Chao Liang, Rungtai Lin, and Wen-Ko Chiou. "ISDT Case Study of Loving Kindness Meditation for Flight Attendants." In Cross-Cultural Design. Applications in Arts, Learning, Well-being, and Social Development, 201–16. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-77077-8_16.

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Ribeiro-Silva, Flaviany, Lucia Rotenberg, and Frida Marina Fischer. "Irregular Work Shifts and Family Issues—The Case of Flight Attendants." In Social and Family Issues in Shift Work and Non Standard Working Hours, 137–50. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-42286-2_7.

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Liu, Chao, Wen-Ko Chiou, Hao Chen, and SzuErh Hsu. "Effects of Animation-Guided Mindfulness Meditation on Flight Attendants’ Flow Ergonomics." In Lecture Notes in Computer Science, 58–67. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-06050-2_5.

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Faming, Song, Shu Jianping, and Wen Xiaoyuan. "Survey on the Concept of Shaping Behavior and Cognition of Female Flight Attendants." In Advances in Intelligent and Soft Computing, 375–82. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-24772-9_56.

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Okabe, Noriko. "Role Ambiguity and Trust Repair of Flight Attendants: Emotional Labor of Human Service Employees." In Advances in Intelligent Systems and Computing, 84–96. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-94709-9_9.

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Liu, Chao, Hao Chen, Chia-Yi Liu, Rungtai Lin, and Wen-Ko Chiou. "Effects of Loving-Kindness Meditation on Mindfulness, Spirituality and Subjective Well-Being of Flight Attendants." In Cross-Cultural Design. Applications in Health, Learning, Communication, and Creativity, 151–65. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-49913-6_13.

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Zhao, Jing. "Factors Affecting Work Motivation of Female Flight Attendants in Chinese Civil Aviation Industry: The Case of Airline A." In Advances in Social Science, Education and Humanities Research, 234–54. Paris: Atlantis Press SARL, 2023. http://dx.doi.org/10.2991/978-2-38476-040-4_21.

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Chiou, Wen-Ko, Szu-Erh Hsu, Chao Liu, Hao Chen, and Po-Chen Shen. "The Concept and Item Selection of the Flow Ergonomics Scale 45 (FES-45): A Study on the Compassionate Meditation of Flight Attendants." In Cross-Cultural Design, 380–91. Cham: Springer Nature Switzerland, 2023. http://dx.doi.org/10.1007/978-3-031-35946-0_31.

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Yamaki, Keiko. "Airline Culture: International Flight Attendant Service Design." In Translational Systems Sciences, 169–85. Tokyo: Springer Japan, 2016. http://dx.doi.org/10.1007/978-4-431-54916-1_12.

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Conference papers on the topic "Flight attendants"

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Wong, Stephanie, and Carman Neustaedter. "Collaboration And Awareness Amongst Flight Attendants." In CSCW '17: Computer Supported Cooperative Work and Social Computing. New York, NY, USA: ACM, 2017. http://dx.doi.org/10.1145/2998181.2998355.

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Supriadi, Muhammad Fauzan, and Widyastuti Purbani. "The Prospective Flight Attendants’ English Language Needs." In Proceedings of the 3rd International Conference on Current Issues in Education (ICCIE 2018). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/iccie-18.2019.58.

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Hrushcheva, Oksana. "Corporate Standard Of Flight Attendants’ Communication: Complex Linguistic Analysis." In Philological Readings. European Publisher, 2020. http://dx.doi.org/10.15405/epsbs.2020.04.02.35.

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Waters, M., T. Bloom, D. Booher, B. Grajewski, and S. McFarland. "20. Aircraft Cabin Exposures of Flight Attendants: A Feasibility Study." In AIHce 1997 - Taking Responsibility...Building Tomorrow's Profession Papers. AIHA, 1999. http://dx.doi.org/10.3320/1.2765336.

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Li, Pei. "An Analysis of the Causes of Job Burnout Among Flight Attendants." In 6th International Conference on Humanities and Social Science Research (ICHSSR 2020). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200428.062.

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Panwar, Nagendra Singh, Jan Ardel Medel Arevalo, Reena George, and Garima Malik. "Effect of Body Image Perception on Flight Attendants’ Mental Health and Well-being." In 2023 International Conference on Computational Intelligence and Knowledge Economy (ICCIKE). IEEE, 2023. http://dx.doi.org/10.1109/iccike58312.2023.10131754.

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Glitsch, Ulrich, Hans Jürgen Ottersbach, Rolf Ellegast, Karlheinz Schaub, and Matthias Jäger. "Musculo-Skeletal Loads on Flight Attendants when Pushing and Pulling Trolleys aboard Aircraft." In Digital Human Modeling for Design and Engineering Symposium. 400 Commonwealth Drive, Warrendale, PA, United States: SAE International, 2004. http://dx.doi.org/10.4271/2004-01-2131.

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Milošević, M., J. Mustajbegović, T. Madžar, M. Bubas, T. Rogina, and T. Furlan. "230 High burnout level as main determinant of low work ability among flight attendants." In 32nd Triennial Congress of the International Commission on Occupational Health (ICOH), Dublin, Ireland, 29th April to 4th May 2018. BMJ Publishing Group Ltd, 2018. http://dx.doi.org/10.1136/oemed-2018-icohabstracts.1629.

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Treekrutpant, Ariyachat. "Work Motivations Affecting Self-Efficacy and Work Effectiveness of Flight Attendants of Airlines in Thailand." In 2017 International Conference on Digital Arts, Media and Technology (ICDAMT). IEEE, 2017. http://dx.doi.org/10.1109/icdamt.2017.7905011.

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Hu, Jie. "Analysis on Sense of Object Necessary for Flight Attendants in the Passenger Cabin Broadcasting Process." In 2014 International Conference on Education Technology and Social Science. Paris, France: Atlantis Press, 2014. http://dx.doi.org/10.2991/icetss-14.2014.27.

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