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Dissertations / Theses on the topic 'Food Delivery Online'

Author: Grafiati

Published: 5 June 2025

Last updated: 1 August 2025

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1

Tittle, Derek. "Spoiling Customer Appetites: Online Food Delivery Service Failure Attribution and Repurchase Intent." Ohio University Honors Tutorial College / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=ouhonors1619092597429207.

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2

Poncin, Ines, and Julie Walter-Malcurat. "Online customer experience in service settings : Analysing the customer expectations gap: a focus on the food delivery sector." Thesis, Jönköping University, Internationella Handelshögskolan, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-52940.

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Background: As the result of the constant business evolution and in addition to the 2020 worldwide sanitary crisis, online services demand has significantly increased. Shifting from a physical-based customer experience to an online customer-focused service providing. Multiple studies investigated the online customer experience and customer expectations related to the products industry. However, there seems to have a lack of recent research focusing on online customer experience in service settings. Purpose: The purpose of this study is to analyse the customer experience in online service setti

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3

Stecca, Rodrigo da Silva. "Gestão da informação e inteligência competitiva aplicadas ao serviço delivery online do setor de alimentação /." Tupã, 2020. http://hdl.handle.net/11449/192518.

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Orientador: João Guilherme de Camargo Ferraz Machado<br>Resumo: A crescente demanda por refeições rápidas e práticas devido ao dia a dia cada vez mais agitado e com menor disponibilidade de tempo da população, a evolução dos meios de comunicação, em especial, o smartphone, e a praticidade do poder de escolha e acompanhamento do status de preparação e entrega das refeições na palma da mão, tem alavancado a quantidade e usuários e a variedade disponível nos aplicativos de delivery online de alimentos. A quantidade de transações executadas através dos aplicativos diariamente e a necessidade de ma

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4

Borlina, Roberta <1989&gt. "ONLINE FOOD DELIVERY E WEB APP: NASCE 2ORDER Realizzazione e analisi di una strategia di lead genetion marketing: il caso Domo’s pizza." Master's Degree Thesis, Università Ca' Foscari Venezia, 2015. http://hdl.handle.net/10579/6310.

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L’obiettivo della tesi è quello di analizzare l’ambiente del food delivery nel web 2.0 e di presentare la web app innovativa 2Order studiata per il B2B. Realizzazione di una strategia di lead generation marketing per la promozione della web app per la pizzeria Domo’s pizza.

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Cerman, Ivo. "Podnikatelský plán pro službu na rozvoz jídla." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-261969.

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The goal of the Master´s Thesis is to make a business plan which would reflect the business intention of its author for an online food delivery service, to be able to asses its viability and possibly its feasebility. The first part is theoretical and it is dealing with the necessities of such plan. Special attention is put on the structure of a business plan. Practical part of the thesis is dedicated to the individual parts of the plan. Firstly the business opportunity and the form of personnel is introduced. Secondly the analysis of the market, competition, suppliers and marketing strategy. T

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6

Alcalde, Pruss Luis Alejandro, Esteban Celine del Pilar Piñas, Lau Andrea Namie Tanaka, and Rodriguez Lizbeth Kelly Toledo. "All In." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2021. http://hdl.handle.net/10757/656863.

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La compra de comida por internet en el Perú ha aumentado de forma considerable a lo largo de los años. Ello se ve reflejado en que la cultura peruana, lleva a que la población tenga un gran aprecio por los alimentos, considerando así la comida como uno de los mejores momentos del día. Al respecto, hemos identificado que un gran número de personas buscan opciones que les permitan personalizar sus pedidos, ya sea porque tienen alergias, gustos particulares o dietas específicas. Estos clientes suelen expresar su necesidad en los restaurantes, pero estos no siempre son atendidos, lo que genera una

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7

Ayala, Reyes Miluska Fátima, Fernández Cristian Espejo, Velarde Francis Alexander Maya, Mejia Abraham Daniel Sara, and Siesquén Luis Arturo Zeña. "Brava Fusión: App de clases de cocina con delivery de insumos." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654724.

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En la actualidad, las personas se han tenido que adaptar a las nuevas tendencias que exige el mercado, tras el avance de la tecnología, todos cuentan con dispositivos móviles las cuales se han vuelto de vital importancia en nuestra vida debido a su fácil acceso. Por otra parte, el gusto por la gastronomía se ha incrementado en las personas, lejos quedó el prejuicio que solo las mujeres podían cocinar, ahora también los hombres muestran su interés por la elaboración de variedad de platillos. El presente trabajo de investigación tiene como propósito determinar la viabilidad de nuestro servic

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8

Dávalos, Prudencio Luis Alberto, Rea Raul Anderson Diaz, Díaz Jessy Soledad Huamaní, Jiménez Nadia Lizeth León, and Gómez Dennis Alexander Piñella. "Servicio de venta y delivery de alimentos para el hogar “HOMMIE MARKET”." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654927.

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En los últimos años, el perfil del consumidor de Lima Moderna ha cambiado, adoptando nuevos estilos de vida y mostrando un incremento en la preferencia de la compra online, específicamente, en el rubro de alimentos. En este contexto, nace Hommie Market, un emprendimiento de venta de alimentos y productos de primera necesidad online con servicio de delivery, dirigido a las familias de los distritos de Jesús María, San Isidro y Magdalena, de los niveles socioeconómicos AB, quienes no cuentan con el tiempo suficiente para realizar esta actividad. Hommie Market está orientada a ofrecer una platafo

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9

Chapa, Siqueiros Miguel Angel, Rivadeneyra José Manuel Paipay, Quinto Jonathan Jofrey Ladera, Melo Anselmo Isaac Moscoso, and Muñoz John André Roque. "QUICKJOB." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/655303.

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Desde hace unos años atrás, se observa un incremento de los servicios ofrecidos por internet o plataformas online, originado por la preferencia de los consumidores de recibir dichos servicios a domicilio, con el fin de mantener más horas de descanso u ocio en el hogar; o para cubrir otras necesidades. En lo que va del año 2020 el brote de nuevo coronavirus provocó un aislamiento social, que obligando a la población a recurrir a otros canales para abastecerse y satisfacer sus necesidades. Consecuentemente, los canales digitales fuero los que más se acondicionaron a dicha necesidad. El p

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Durand, Huamali Karina Katherine, Gonzalo Karito Jhoseline Gonzales, Sanchez Cena Miranda, Laureano Lucero Maricruz Ramirez, and Llacza Catalina Jossilyn Ubaldo. "GIFTPARTIES." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654876.

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GIFTPARTIES, plan de negocio que consiste en la implementación de una tienda online bien estructura y diseñada en varias categorías de fácil acceso como: juegos educativos, manualidades y artes, regalos innovadores, entre otros. Nuestra idea de negocio está dirigida a padres de familias de 25 a 55 años que tengan hijos pequeños en un rango de 2 a 8 años. Nuestro segmento objetivo son padres de familia que trabajan y no disponen de tiempo suficiente para realizar la compra de regalos para los cumpleaños de los compañeros de sus hijos. Ofrecemos productos que permiten a los niños divertirse y d

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11

Espinoza, Oliva David Francisco, Robles Fabrizio Alonso Loayza, Rojas Melanie Lizbeth Quiñones, Gárate Andrea Melani Rivera, and Bianchi Nicole Maria Vega. "E-Commerce basado en la comercialización de productos y servicios para una celebración: U-Party." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654672.

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U-Party es una plataforma online donde se ofrece una gama de productos destinados y dirigido al segmento de clientes con requerimientos de una celebración, actividad o reunión familiar en el hogar, además, cuenta con servicio de “delivery”. U-Party se caracteriza por ser un modelo de negocio innovador incluyendo el servicio de recojo y despacho de productos de la categoría de bebidas, bocaditos, postres y decoración, destinado a cumplir la demanda bilateral por clientes quienes compran un conjunto de insumos requeridos para una actividad en casa; por otro lado, U-Party es un impulsor de negoci

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12

Rossell, Dueñas Daniela. "La influencia del EWOM en la intención de compra en los aplicativos de delivery en Lima Metropolitana." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/653608.

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En esta investigación se plantea analizar el EWOM el cual se refiere a cualquier declaración positiva o negativa hecho por clientes potenciales, reales o anteriores sobre un producto o una empresa que se pone a disposición de una multitud de personas a través de Internet, éste fenómeno juega un papel predominante en la confianza y en la intención de compra. Esta investigación busca evaluar las variables como la calidad de la información, credibilidad en la información, necesidad en la información y actitud hacia la marca influyen en la intención de compra de un modelo de negocio col

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13

Ávila, Quilcat María Elizabeth, and Mendez Karla Yessenia Quispe. "Uso del Click & Collect y el Delivery y su relación con la satisfacción en la compra online de la categoría ropa en mujeres de los NSE A, B y C en Lima Metropolitana." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/653524.

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Click and Collect; Delivery; precio; canales de distribución; satisfacción del cliente; retailing; ropa; marketing Click and Collect; Delivery; price; distribution channels; customer satisfaction; retailing, clothes; marketing.<br>A medida que el e-Commerce ha ido creciendo, los canales de distribución mediante los cuales hacen llegar el producto final al consumidor han ido evolucionando con la finalidad de satisfacer sus necesidades respecto a conveniencia, rapidez, precio a pagar, entre otros. En consecuencia, surge el Delivery y el Click & Collect (Recojo en Tienda) como opciones de entr

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14

FAIDA, OLIVIA, and 范莉菲. "Purchasing Behavior of Online Food Delivery in Indonesia." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/s936uf.

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碩士<br>中國文化大學<br>全球商務碩士學位學程碩士班<br>107<br>Purchasing Behavior of Online Food Delivery in Indonesia Student : Olivia Faida Advisor : Prof. Wen-Yu, Su Chinese Culture University ABSTRACT Electronic commerce growing fast nowadays. In online platform they can sell many things such as clothes, goods, and foods. In Indonesia this kind of delivery services are growing fast included the online food delivery services. This study examines the relationship among factor affect online shopping behavior, convenience motivation, attitude towards OFD s

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15

SAPKAL, SANDEEP. "A STUDY ON MAJOR FOOD DELIVERY APPS IN INDIA." Thesis, 2019. http://dspace.dtu.ac.in:8080/jspui/handle/repository/16640.

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The online food ordering market in India is likely to grow at over 16 per cent annually to touch USD 17.02 billion by 2023, according to a study by business consultancy firm Market Research Future. The Indian online food ordering market is slated to grow at a CAGR (compound annual growth rate) of 16.2 per cent at USD 17.02 billion by 2023," it said. According to the study, 95 per cent of the respondents surveyed order food online, owing to promotional offers and discounts, while 84 per cent individuals said its hassle-free and time-saving. According to recent survey the food delivering compani

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16

Zhiyu, Zhang. "Willingness to use online food delivery platforms: Before and during COVID-19." Master's thesis, 2022. http://hdl.handle.net/10362/136693.

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Dissertation presented as the partial requirement for obtaining a Master's degree in Statistics and Information Management, specialization in Marketing Research and CRM<br>Background: Since a quarantine was implemented to prevent the spread of COVID-19, online food delivery companies such as UberEats, MeiTuan, and others have garnered more attention. Given the paucity of studies on the willingness and barriers to using online food delivery in general, the current study evaluated the period prior to and during the pandemic using a quantitative manner. Purpose: To begin, this research ident

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17

Cho, In Jung, and 趙寅廷. "Examining the Cross Border Diffusion of International Online Food Delivery Service Platforms: A Comparative Study of Four Countries." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/3vdh3y.

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碩士<br>國立臺灣大學<br>國際企業學研究所<br>107<br>The fast development of technology and the presence of the internet and smartphones have created a new business opportunity that connects online and offline which is also known as O2O system. An example of this system and, what a lot of people use these days; is online food delivery service platforms. These platforms connect restaurants to consumers. Whenever consumers make an order through the smartphone application, platform sends a notification of the order to the restaurant, which in turn makes food for consumers. A delivery person then picks up the food

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18

Dolibog, Alina Emilie. "A case on food delivery transformation in Lisbon and Berlin : the effect of digital adoption on consumer online purchasing behavior." Master's thesis, 2020. http://hdl.handle.net/10400.14/31298.

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With the increase of convenience service offers responding to shifting consumer demands, online food delivery has gained relevance in recent years, and just now receives accelerated importance due to the COVID-19 pandemic. This work illustrates technological and cultural differences regarding food between the capitals of Portugal and Germany. Restaurants in Lisbon and Berlin need to realize the existential meaning of (digital) changes in consumer behavior concerning new generations of customers who grow up as digital natives, especially in the current crisis. Third-party online ordering platfo

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19

Chang, Hsiu-Hao, and 張修豪. "A Study of Value Proposition and Value Fit on Online Food Delivery Industry in Taiwan-Case Study of Uber Eats." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/tn3s3p.

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碩士<br>國立臺灣大學<br>商學研究所<br>107<br>In recent years, online food delivery industry has been flourishing in Taiwan. Started from Foodpanda entering into Taiwan in 2012, multinational food delivery companies took up most of the market shares of Taiwan’s food delivery which triggers plenty of local companies join the competition. With the continuously rising of local demands for food delivery and of platform economy, online food delivery industry grows correspondingly. However, it still has lots of potential to growth. This thesis aimed to study Uber Eats, which is a very competitive player in online

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20

He, Shin-Ru, and 何欣儒. "The Study on the Effect of Rapid Delivery and Super Merchants' Pickup Services of Frozen Food Online Shopping on Purchasing Behavior-Establishment and Application of Binary logistic Regression Model." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/updg7j.

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碩士<br>銘傳大學<br>企業管理學系<br>106<br>Taiwan's online shopping market is facing rapid growth and potential of huge opportunities for frozen foods, manufacturers provide fast shipping and super-business pickup can effectively enhance the probability of consumers buying almost no doubt. However, the provision of express delivery will result in higher logistics handling and delivery costs. cooperation with super-operators will incur extra costs for pumping services. For manufacturers, how to evaluate the benefits of rapid shipping and super-merchant pickup, making trade-offs and correct decisions betwee

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Gouveia, Carlota de Albuquerque. "Virtual kitchens: A new business model in the foodservice industry." Master's thesis, 2021. http://hdl.handle.net/10071/23765.

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Over the last years, restaurants have been forced to adapt to new circumstances. Changing eating trends, technological advancements and fierce competition made it harder for some to stay afloat. On top of that, a global pandemic compelled everyone to shut their doors overnight, posing extra pressure on the sector. The latest consumer trend indicates strong affluence to online food delivery services and many restaurants are struggling to respond to this shift and evolve accordingly. This pedagogical case study focuses on a business model that emerged to support restaurants to optimise off-prem

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22

Cao, Jin-Yan, and 曹金燕. "The Study of the O2O Business Model of Catering Service: Using Online Food Ordering & Deliver as an Example." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/cd7v28.

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碩士<br>東海大學<br>企業管理學系碩士班<br>103<br>As a result of the rise of Groupon, the Online to Offline (O2O) commerce has been seen as the new opportunity to the offline companies, especially catering service. O2O is a combination of the physical channels and virtual channels. Through the O2O, a company could find online customers, and bring them into the offline stores, to improve their offline performance. With the trend of smart mobile phones, company use not only website, but also APP, QR-Code, NFC as the media of O2O commerce. In this study, the O2O commerce in Catering Service is the major research

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