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Dissertations / Theses on the topic 'Food Quality function deployment'

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Published: 4 June 2021

Last updated: 8 February 2022

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1

Pable, Anant. "Advanced food product quality planning using integrated quantitative techniques." Diss., Online access via UMI:, 2007.

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2

Rodrigues, Nilo Sérgio Sabbião 1954. "Aplicação da matriz da qualidade do QFD - desdobramento da função qualidade - para avaliar serviços de alimentação do Campus da Unicamp." [s.n.], 2010. http://repositorio.unicamp.br/jspui/handle/REPOSIP/256940.

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Orientador: Jose Tadeu Jorge<br>Tese (doutorado) - Universidade Estadual de Campinas, Faculdade de Engenharia Agricola<br>Made available in DSpace on 2018-08-15T04:50:43Z (GMT). No. of bitstreams: 1 Rodrigues_NiloSergioSabbiao_D.pdf: 3946419 bytes, checksum: 908c89c9a61abbb3dd291d93c132d236 (MD5) Previous issue date: 2010<br>Resumo: A busca da satisfação do cliente e o entendimento de suas necessidades e desejos têm sido objeto de muitos estudos em várias áreas da ciência, necessitando novas metodologias. O Desdobramento da Função Qualidade (QFD) é uma dessas metodologias; é uma ferramenta r

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Elleuch, Hatem. "Contribution à l'amélioration de la résilience dans la chaîne logistique : application dans l'industrie agroalimentaire." Thesis, Paris 8, 2018. http://www.theses.fr/2018PA080086.

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Les chaînes logistiques modernes sont de plus en plus complexes et étendues. La mission des chaînes logistiques réside dans la bonne gestion des flux physiques et informationnels afin de garantir que les produits sont livrés en quantités adéquates, au bon endroit et d’une manière rentable. L’évolution vers des réseaux logistiques plus légers et globaux outre les contraintes et pressions externes d’ordre économiques, sociales et politiques, représentent des facteurs qui accentuent la vulnérabilité des chaînes logistiques. Pour s’en prémunir, les chaînes logistiques devraient développer des capa

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Craig, Ryan R. "A quality function deployment methodolgy for product development." Ohio : Ohio University, 2009. http://www.ohiolink.edu/etd/view.cgi?ohiou1250171415.

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5

Abreu, Fábio de Souza. "QFD - Quality function deployment: requisitos organizacionais para aplicação." reponame:Repositório Institucional do FGV, 1997. http://hdl.handle.net/10438/4842.

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Made available in DSpace on 2010-04-20T20:14:57Z (GMT). No. of bitstreams: 0 Previous issue date: 1997-05-05T00:00:00Z<br>Trata de um estudo conceitual investigando as relações entre implantações de metodologias e ferramentas complexas, como o QFD - Desdobramento da Função Qualidade - para o desenvolvimento de produtos, e os requisitos organizacionais para o sucesso da implantação. ·Apresenta uma tipologia organizacional inserida em um contexto histórico e o processo de desenvolvimento de produtos correspondente e suas deficiências. Faz uma descrição do método do QFD abordando: definição, h

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Al, Fazari Hamdan. "Fuzzy quality function deployment for aircraft maintenance organizations." Toulouse, INSA, 2008. http://eprint.insa-toulouse.fr/archive/00000283/.

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In this thesis, Quality Function Deployment for aircraft maintenance organizations is considered. Assessment and evaluation of quality management in aircraft maintenance organizations is the key to ensure safety, reliability, and the assurance of quality. At present, companies around the world have an absolute need for quality management systems in order to help them to develop and manage better their activities. Improving the way in which organizations handle their organizational management plays a major role in raising the standard of the quality of the product or the quality of the service

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7

Craig, Ryan R. "A Quality Function Deployment Methodology for Product Development." Ohio University / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1250171415.

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8

Sjöberg, Gina, and Bromander Kristina Nilsson. "Quality Function Deployment of Firepipe - The foldable cooking stove." Thesis, KTH, Energiteknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-148107.

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Each year, millions of people flee their homes due to political conflicts, fearing the risk of being persecuted. As well, mounting environmental issues engenders an increasing stream of people-displacement. Humanitarian organisations have for decades acted in order to help people of concern in refugee situations. For them, it is vital to be able to provide quick relief and must therefore be mobilized via suppliers and distribution channels with needed goods for humanitarian care in case of an emergency. Gustav Innovation in collaboration with the Royal Institute of Technology in Stockholm (KTH

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9

Idan, Cephas Kobina. "Quality function deployment (QFD) in the UK construction industry." Thesis, Nottingham Trent University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.409391.

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10

Omar, Abdul Rahman. "Quality function deployment opportunities in product model supported design." Thesis, Loughborough University, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.388335.

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11

Sigal, Jacob R. "Creating a Market Paradigm Shift with Quality Function Deployment." Ohio University / OhioLINK, 2004. http://www.ohiolink.edu/etd/view.cgi?ohiou1108409936.

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12

Aslan, Cansel Elif Özcan Can A. "Quality function deployment: A method for user-centered design/." [s.l.]: [s.n.], 2005. http://library.iyte.edu.tr/tezler/master/endustriurunleritasarimi/T000423.doc.

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13

Pandey, Amitabh. "Quality function deployment : a study of implementation and enhancements." Thesis, Massachusetts Institute of Technology, 1992. http://hdl.handle.net/1721.1/17310.

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14

Pielok, Thomas. "Prozesskettenmodulation Management von Prozessketten mittels Logistic Function Deployment." Dortmund Verl. Praxiswissen, 1994. http://d-nb.info/100126889X/04.

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15

Waterstraat, Frank Riegle Rodney P. "Adapting the quality function deployment model to health plan design." Normal, Ill. Illinois State University, 2001. http://wwwlib.umi.com/cr/ilstu/fullcit?p3064505.

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Thesis (Ph. D.)--Illinois State University, 2001.<br>Title from title page screen, viewed March 10, 2006. Dissertation Committee: Rodney P. Riegle (chair), J. Christopher Eisele, George Padavil, John H. Bantham, Thomas J. Bierma. Includes bibliographical references (leaves 124-128) and abstract. Also available in print.

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ALBALAWI, JALAL G. "IMPROVING ONLINE COURSE SATISFACTION AND DELIVERY THROUGH QUALITY FUNCTION DEPLOYMENT." OpenSIUC, 2014. https://opensiuc.lib.siu.edu/theses/1490.

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This study investigated student perceptions of online courses offered by SIU's Quality Engineering and Management online program. The study utilized the method for measuring and improving the quality of online courses using the quality function deployment (QFD) approach. This method was used to translate critical quality requirements for online course delivery, determined by student survey responses, into key instructional design/delivery elements that serve as a framework for online course development. This study focused on students' satisfaction and perception because of their role in analyz

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Bolar, Aman Ahmed. "A Quality Function Deployment (QFD) Approach for Bridge Maintenance Management." Thesis, University of British Columbia, 2014. http://hdl.handle.net/2429/48548.

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Infrastructure age in the US/Canada are beyond half their expected service life. With billions of dollars invested annually, an increase in number of decisions towards maintenance, rehabilitation and replacement (MRR) activities are expected. Customer (infrastructure user) opinions are sometimes sought when major infrastructure-related decisions are made by conducting surveys, community meetings, etc. However, with consumers becoming more involved in economic, environmental, and social issues related to infrastructure, a process for ensuring customer demands are addressed would be valuable to

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Tung, Chun-Yu. "A green product design framework based on quality function deployment process." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape8/PQDD_0014/NQ52444.pdf.

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Muhamad, Mohd Razali. "The application of quality function deployment principles in manufacturing system design." Thesis, University of Liverpool, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.318262.

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Atherton, Mark Anthony. "Effective product design enhancing robust engineering design and quality function deployment." Thesis, City University London, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.389704.

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21

Chilakapati, Rajesh. "An expert system based advisor for the quality function deployment method." Thesis, This resource online, 1995. http://scholar.lib.vt.edu/theses/available/etd-07292009-090629/.

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22

Wang, Tzu-Yun, and 王姿雲. "Quality Function Deployment Modified for Food Industry: an Example ofGranola Bar." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/c85fr3.

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WEN-HAO, YANG, and 楊文豪. "The study of Applying Quality Function Deployment for Market Segmentation in Health Food." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/11382192296531104895.

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碩士<br>開南大學<br>資訊及電子商務學系<br>103<br>Recently, the health care food industry has gain tremendous attention due to the improvement of economy as well as the pursuit for better life quality. Besides building physical or digital stores, the most effective way to boost the sales is to implement efficient managing strategies. This study adopted the Quality Function Deployment (QFD) to effectively integrate consumers’ demand, product design and manufacturing information and to build the right product or service design capability. Quality Function Deployment can be achieved through the use of HOQ. It tr

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CHANG, HSIU-LIEN, and 張秀蓮. "The Application of Quality Function Deployment to the Designs in Teaching Food Baking License." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/54547555835046737218.

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碩士<br>中華大學<br>企業管理學系<br>105<br>Certificates are not only increased the competitiveness in job market, but also used for the entire life. Along the expertized and certificated environment, as well as the food safety issue, what type of professional knowledge and skill that bakers need to have to make consumers to be confident of their products? There’re not only bakers who need to have professional knowledge, the general public may hope to have professional knowledge and skills certification; therefore, there’re many organizations or institutions that provide the education training program for

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Chang, Po-Lun, and 張伯倫. "Application of Kano Model and Quality Function Deployment for the Service Quality of the Fast Food : an Example of McDonald's in Taipei Area." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/34148587890685882607.

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碩士<br>華梵大學<br>工業工程與經營資訊學系碩士班<br>100<br>The eating habits have changed in these days, the frequency of people dining out become more frequently, be able to understand the reason why the large percentage of people, would have more trust in food-in-brand, is because that not only the product itself has a clear vision of where the product was made from, and also, the manufacturing processes make the food preparation process transparency; however, the office workers in Taiwan they have shorter break at lunch, they need more efficiently and fast dining, in order to reduce the unnecessary time in wai

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Yu, Da-Yung, and 游達榮. "An Application of Quality Function Deployment to the Food and Beverage Industry－An Empirical Study on The Prague Restaurant in Kaohsiung－." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/39230791873811141789.

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碩士<br>國立東華大學<br>觀光暨遊憩管理研究所<br>91<br>Over the last few years, researchers on hospitality business in Taiwan have witnessed an expeditious progress in the research field of service quality and customer satisfaction. However, most of the previous researches focused primarily on customers but did not emphasize the same importance on the generation of intra-organizational service and delivery process. This study intends to tackle management issues of external and internal services as well as innovations of subsequent services bases on the framework of Quality Function Deployment (QFD). The concep

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HUANG, JUN-YAO, and 黃俊堯. "An investigation on geometric quality function deployment." Thesis, 1992. http://ndltd.ncl.edu.tw/handle/61711640841849123063.

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Chang, Jung-Fu, and 張榮福. "Quality Function Deployment Application On Hypermarket Building." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/09096071417101735811.

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碩士<br>逢甲大學<br>經營管理碩士在職專班<br>92<br>Early of 1970s’, “Quality Function Deployment (QFD) was released by two Japan Professors - Yoji Akao and Osamu Mizuno, It was applied & proven widely at manufacturing industry in U.S.A. & Japan immediately and later on, also applied at Phillip electronic in Taiwan since 1988. The main function of “ QFD “ is to ensure the quality control on every production process that means, during the whole manufacturing process, to get stability of quality and to create an attractive product to satisfy customer. Also it emphasizes the preparation before production and surve

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Wang, Yun-Ching, and 王韻晴. "Quality Function Deployment for Teaching Performance Evaluation." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/efz922.

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碩士<br>國立東華大學<br>國際企業學系<br>100<br>Quality function deployment (QFD) is a technique which can be applied for process and design improvement. A quality improvement method can effectively enhance organization performance. This study uses QFD on teaching improvement. QFD help professors to examine how well students achieve the department objectives. This study demonstrates how the quality function deployment methods can be used to enhance teaching effectiveness. Assessment of a course can determine how well the course objectives have been achieved. Many researchers have discussed various m

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Liou, Yih-Farng, and 劉益坊. "Service Quality Evaluation of Hemodialytic Care by Quality Function Deployment." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/42636632645953654085.

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碩士<br>東海大學<br>工業工程與經營資訊學系<br>95<br>The number of people undergoing hemodialysis increases rapidly each year. The number of dialytic centers also escalates rapidly. Facing pressure form competition, medical providers believe quality service will retain patients. To ensure the quality of service, Quality Function Deployment would be a good tool for quality management. The purposes of this study are as following: 1.By the example of hemodialytic care, evaluate elements of demanded quality from patients at a community hospital. 2. Construct a comprehensive healthcare model for hemodialytic patie

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Yi-ZhiLin and 林奕志. "Applying Quality Function Deployment in Industrial Design Education." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/71841740554012342888.

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Wu, Chao-Jen, and 吳昭仁. "Application of Quality Function Deployment On Logistic Management." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/25280615965443968222.

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碩士<br>國立中央大學<br>企業管理學系碩士在職專班<br>93<br>Owing to severe global business competition, logistics management has thus become emergent. There are many studies dealing with this topic, but few of them are integrated. This thesis uses Quality Function Deployment as an integrated construct for understanding logistic-performance requirements and establishing priorities of logistic activities. In logistics-performance requirements, this thesis uses Balanced Score Card, a strategic management tool developed by Kaplan and Norton, as a multi-dimension performance framework. In order to improve the objectiv

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Wu, Chia-Shin, and 吳家昕. "Applying Quality Function Deployment to Enhance Lithography Process." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/09688012989784582809.

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碩士<br>華梵大學<br>工業管理學系碩士班<br>92<br>Facing the highiy competitive environment, product innovation and quality improvement have become critical issues for business to remain competitive, which means not only the technology but also the customer requirements should be considered in the development process. This research applied quality function deployment (QFD) to construct a customer requirement based product development model which coordinated design and management for the purpose of increaseing the quality of product development process. To identify the critical quality factors for c

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LIN, CHIA-NAN, and 林嘉南. "Applying Quality Function Deployment to Design Hyperbaric Chamber." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/6tzzu3.

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碩士<br>中華大學<br>工業管理學系<br>106<br>ABSTRACT The hyperbaric oxygen chamber is a device used in the treatment of hyperbaric oxygen (HBOT) and is widely used as an important auxiliary equipment for decompression disorders, gas poisoning, wounds, anaerobic infections, sports medicine, anti-aging medicine, and medical cosmetology. Hyperbaric oxygen chambers have caused difficulties in hospital operation due to high construction cost; Taiwan's precision manufacturing industry is quite mature and should have the opportunity to produce hyperbaric oxygen chambers with high C/P values. This paper uses QFD

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Chun, Kuo-Pei, and 郭姵君. "Application of Quality Function Deployment to Bridal Styling." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/70773053137509138701.

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碩士<br>台南應用科技大學<br>視覺傳達設計系碩士班<br>101<br>Nowadays, a large number of people who are trying to engage in bridal design-related industries have shared the limited market of wedding business. Meanwhile, brides have paid more emphasis on whole design which could lead to bridal designers need to know what brides really what in order to succeed in this field. Bridal designers could create acceptable design programs for brides according with the wedding dress styles brides chose. By doing these ways, bridal designers could meet the needs of brides, sharpen the competitive edge, save time to communicate

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Liou, Bi Huney, and 劉必慧. "Reengineering the business process with quality function deployment." Thesis, 1995. http://ndltd.ncl.edu.tw/handle/48273479065397678714.

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Cheng, Yu-Hua, and 鄭玉華. "Improving Alarm Clock Manufacturing Through Quality Function Deployment." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/9h2p9k.

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碩士<br>銘傳大學<br>管理研究所碩士在職專班<br>97<br>Quality has been one of the key factors to compete in the industry. One of the important aspects is to take customers’ voice into account. Quality Function Deployment (QFD) is such a tool to achieve this goal. It considers the various quality dimensions customers value the most and helps to incorporate them into product designs, as well as company functions such marketing, production, and supplier collaboration. This study focuses on applying QFD to a Taiwanese company that manufactures alarm clocks to link customer requirements to the firm’s internal qual

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Hwang, Yen-Yun, and 黃艷雲. "Application of Quality Function Deployment on Apparel Design." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/11347908269972852935.

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碩士<br>國立成功大學<br>企業管理學系碩博士班<br>92<br>A growing demand in fashion quality arises due to the improvement of living standards in Taiwan recently. The objective of the research is to characterize various key factors affecting apparel design and product quality. The research is emphasized to transform fashion qualities into measurable characteristics based on the requests in the consumer market. 　　In the fulfillment of the objectives, Delphi method and survey research have been used to collect related materials and followed by descriptive statistics, reliability, and factor analysis in order to setu

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Hwang, Shuenn Jia, and 黃順家. "Computer-Aided Quality Function Deployment for Retail Automation." Thesis, 1994. http://ndltd.ncl.edu.tw/handle/50312663282028220700.

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碩士<br>國立清華大學<br>工業工程研究所<br>82<br>Quality Function Deployment (QFD) is an organizational approach used to guide R&D, manufacturing, and marketing toward the development of products and services that satisfy the needs of the consumer. The QFD operations are performed by way of a diagram called the House of Quality (HOQ). The HOQ contains information about the customers'''''''' needs (what), mechanisms to address these needs (how), and the criterion for deciding which "how" provides the great

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Domingos, André dos Santos. "Quality function deployment - ferramenta de apoio à decisão." Master's thesis, 2016. http://hdl.handle.net/10071/13787.

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A metodologia apresentada ao longo da dissertação é denominada por Quality Function Deployment (QFD). Esta é totalmente orientada ao cliente ao invés da orientação ao produto, onde o esforço de todos os departamentos envolvidos garante uma estreita união entre os objetivos definidos pelo cliente e o produto oferecido. Deste modo, é necessário definir ações a desenvolver para que esses objetivos sejam concretizados. Estas ações devem ser representadas de forma mensurável, para que seja possível proceder à sua análise e posterior otimização com recurso a um algoritmo. Os autores da dissert

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Lin, Chia-Yao, and 林佳瑤. "Service Quality Improvement in Nursing Home：Based on Quality Function Deployment Method." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/46871198486719382077.

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碩士<br>中國醫藥學院<br>醫務管理研究所<br>91<br>It is suggested that a growing need for long-term health care is a result of the society changes, such as diseases evolutions and changes in family structure as well as the increased probability of the mental and physical frailties and needs of extended care services due to the population aged. Given that the major customers of long-term care services are the elders, serious disability and vulnerable groups, attentions to the care quality have been drawn, which on the other hand, plays a key role for the assessment of long-term care policy and management within

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Chen, Yi-fan, and 陳宜汎. "Application Quality Function Deployment for the Consultation Service Quality of Hospital." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/25209079184947375715.

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碩士<br>國立雲林科技大學<br>工業工程與管理研究所碩士班<br>94<br>The high person-time of taking medical treatment leads to the short medical treatment of every patient. Doctors feel hard to explain the situation of patients and tell the common sense of health care in such a short time. This will result in abusing medical resources, even delaying the curing. Therefore, most hospitals establish clinic department, which teaches patients consult the problems related to medical treatment and health caring, so that the patients can have correct concepts and informations, and reducing medical resources wasting. First, t

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CHOU, SHIH-CHIANG, and 周士強. "Application of Quality Function Deployment in Quality Improvement of Klinger Gasket." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/232wz2.

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碩士<br>南臺科技大學<br>高階主管企管碩士班<br>105<br>This study proposes an application of Quality Function Deployment method to improve the quality of Klinger gaskets. Semi-Structured Interviews were first conducted with two clients (dyeing factory and oil refinery) and internal technical staffs of A Company to gain a general understanding of product demand and technical limitations. The results of this interview discovered that customer requirements for gasket qualities can be summarized as tolerance, heat resistant, and oil leakage prevention in three categories. In addition, the technical limitations of th

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Kuo, Chun-Ting, and 郭峻廷. "A Study of Service Quality of Telecommunications with Quality Function Deployment." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/17024328946834442704.

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碩士<br>國立臺灣科技大學<br>工業管理系<br>91<br>Since 1997, the mobile telecom industry in Taiwan has expanded rapidly to a liberalized environment. The growth rate of mobile telecom market is 878% in five years and the cellular phone has 106.15% of penetration. Therefore, the telecom market has more and more drastic competition. Nowadays, those carrier companies are confronted with high customer churn rate. For reducing the customer churn rate, every telecom company has to provide services which can match customer’s demands. This research is use Quality Function Deployment to discuss a

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Lin, Kao-hung, and 林科宏. "Improving the Satisfaction of School ConstructionUsing Quality Function Deployment." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/54711847616208945298.

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碩士<br>國立雲林科技大學<br>營建工程系碩士班<br>94<br>Several years after the school reconstruction for the 921 earthquake, many schools now face the problem of inconvenience of usage. It has therefore become an important issue to probe into those unsatisfactory school constructions through the user aspect and propose strategies to improve the satisfaction with school construction. This study takes the school reconstruction after 921 earthquake as the object of research, establishing an approach to measure the satisfaction in both the dimensions of design and construction. The items extracted through this dimen

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Hsieh, Cheng-Hwa, and 謝正華. "Application of Quality Function Deployment to Healthcare Construction Project." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/eym869.

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碩士<br>國立臺灣科技大學<br>營建工程系<br>95<br>Base on the “Public building construction notes” by the Public Construction Commission, in the phase of design level about healthcare building. It points out some faults: bad communications, unclear survey, insufficient storage space, in house contamination and lack of considerations of heavy equipment moving path. They cause the delay in the design phase, unnecessary design changes and construction interfaces problems. To preventing all these faults from happening, this research use surveys, specialists’ interviews, and Informative collection; to establish the

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You, Xi-Yan, and 游璽諺. "Building Blocks for Cost-effective Quality Function Deployment Models." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/29400674157294426397.

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碩士<br>朝陽科技大學<br>工業工程與管理系<br>102<br>Quality function deployment (QFD) is a effective method to respond customers' requirement on product design. Nowadays, quality function deployment has been utilized in several fields, such as, production management, customer service, and new product design etc. However, the cost of techniques is not taken into account in the previous research. Hence, in order to meet customers' requirement, the cost may be over the expectation. A cost-effective quality function deployment is proposed in this study to satisfy customers with the min

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Yu-ChiaoLin and 林于喬. "An intuitionistic fuzzy model for exploiting quality function deployment." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/92977730471243604835.

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碩士<br>國立成功大學<br>工業與資訊管理學系碩博士班<br>101<br>With the advance and innovation of technology, product life-cycles have progressively grown shorter. Therefore, firms need to quickly determine customer requirements during product development. Quality function deployment (QFD) is a product development process which maximizes customer satisfaction. The first phase of QFD, usually called house of quality (HOQ), translates the voice of customer (VoC) into engineering characteristics. The first step of HOQ is to identify customers’ needs and their relative ranking of those needs. Most of the existing litera

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CHUAN, LIN YU, and 林鈺涓. "Using Quality Function Deployment for exploring the service quality of luxury brands." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/08204485789865807636.

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碩士<br>開南大學<br>財務金融學系<br>100<br>This study uses Quality Function Deployment (QFD) to probe into the gap between the needs of customers and technology in international luxury brands for investigating the degrees of customers’ satisfaction and emphasis. Moreover, the priority of improvement is revealed by utilizing the index of differences.There are many researches of service quality; however, the study of the service quality of luxury brands is quite few. The purpose of this paper utilizes Quality Function Deployment to explore the operation of the service quality of luxury brands. The five dime

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薛飛源. "Using Quality Function Deployment in The Study of Service Quality of Museum." Thesis, 2001. http://ndltd.ncl.edu.tw/handle/81099742541248561289.

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碩士<br>國立臺北科技大學<br>商業自動化與管理研究所<br>89<br>The government declares that all public agencies, except special service units, will implement a five-working-day program starting this year (2001). Therefore, people can have more leisure time to enjoy outdoor activities and all sorts of tourist attractions in their two-day weekends, including museums. However, these museums become crowded with visitors and their related facilities are not enough to cope with increase in visitors. This leads to a deterioration of their quality of service. Facing this situation, the National Palace Museum, famous for its

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