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1

Courtney, Atlas, and Sullivan Catherine F, eds. Health care food service systems management. 3rd ed. Aspen Publishers, 1998.

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2

Drummond, Karen Eich. Staffing your foodservice operation. Van Nostrand Reinhold, 1991.

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3

Gut-level management: Dealing with situations that can make or break your foodservice business. C P Pub., 1993.

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4

Improving employee performance in the foodservice industry: A guide to employee discipline. Van Nostrand Reinhold, 1992.

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5

A, Gilbride Judith, and Maillet Julie O'Sullivan, eds. Handbook for clinical nutrition services management. Aspen Publishers, 1991.

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6

S, Jones Barbara. Helping employees grow: A guide for restaurant managers. Chain Store Pub., 1987.

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7

The foolproof foodservice selection system: The complete manual for creating a quality staff. Wiley, 1993.

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8

Retaining your foodservice employees: 40 ways to better employee relations. Van Nostrand Reinhold, 1992.

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9

International, Training and Personnel Conference for the Hotel and Catering Industry (2nd 1986 London England). Recruiting, training and developing young people: Papers submitted to the Conference, London March 26, 27, 1986, Cavendish Conference Centre. Hotel and Catering Industry Training Board, 1986.

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10

Academy, Culinary Business. Professional personal chef references manual. Culinary Business Academy, 2005.

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11

Jacqueline, Kincaid, and United States. Dept. of Veterans Affairs. Office of Program Coordination and Evaluation., eds. A program evaluation of the Department of Veterans Affairs Dietetic Service. Office of Program Coordination and Evaluation, Dept. of Veterans Affairs, 1990.

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12

Potter, Charles R. A program evaluation of the Department of Veterans Affairs Dietetic Service. Office of Program Coordination and Evaluation, Dept. of Veterans Affairs, 1990.

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13

Academy, Culinary Business. Personal chef: A recipe for success. Culinary Business Academy, 2005.

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14

O'Leary, Barry W. The operation of internal marketing and empowerment in service provision: Fact or fiction? University College Dublin, 1994.

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15

Rowley, Carla. How to open & operate a financially successful personal chef business. Atlantic Pub. Group, 2008.

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16

From turnover to teamwork: How to build and retain a customer-oriented foodservice staff. J. Wiley, 1994.

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17

Wallace, Candy. The Professional Personal Chef. John Wiley & Sons, Ltd., 2007.

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18

1952-, Forte Greg, and American Personal & Private Chef Association., eds. The professional personal chef: The business of doing business as a personal chef. Wiley, 2008.

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19

The effective health care supervisor. 3rd ed. Aspen Publishers, 1993.

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20

The effective health care supervisor. 2nd ed. Aspen Publishers, 1988.

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21

The effective health care supervisor. 4th ed. Aspen Publishers, 1997.

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22

The effective health care supervisor. 5th ed. Jones & Bartlett, 2003.

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23

The effective health care supervisor. 6th ed. Jones and Bartlett Publishers, 2007.

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24

United States. Congress. House. Committee on Transportation and Infrastructure. A review of Amtrak operations: Hearing before the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Twelfth Congress, second session. U.S. Government Printing Office, 2012.

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25

Arduser, Lora. The waiter & waitress and waitstaff training handbook: A complete guide to the proper steps in service for food & beverage employees. Atlantic Pub. Group, Inc., 2004.

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26

Fire service personnel management. 3rd ed. Pearson Education, 2010.

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27

Fire service personnel management. Prentice Hall Health, 2000.

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28

Jones, Peter. Food service operations. 2nd ed. Cassell, 1988.

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29

Food service manager. Capstone High/Low Books, 1999.

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30

Force, United States Departmet of the Air. Food service program management: Services. Secretary of the Air Force, 1995.

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31

Public personnel management. 5th ed. Longman, 2012.

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32

United States. Office of Personnel Management. Personnel management. U.S. Office of Personnel Management, 1986.

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33

E, Wise Paul, ed. Food and beverage service. 2nd ed. Educational Institute, 1999.

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34

Andrew, Lockwood, and Stone Sally, eds. Food and beverage management. 3rd ed. Butterworth-Heinemann, 1998.

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35

Sally, Stone, ed. Food and beverage management. 2nd ed. Butterworth-Heinemann, 1991.

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36

Food and beverage management. Butterworths, 1985.

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37

Sally, Stone, ed. Food and beverage management. Heinemann, 1985.

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38

Corp, Diversey, ed. Quality sanitation management. Educational Institute of the American Hotel & Motel Association, 1994.

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39

(Editor), Dennis Reynolds, and Karthik Namasivayam (Editor), eds. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches. Haworth Hospitality Press, 2007.

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40

(Editor), Dennis Reynolds, and Karthik Namasivayam (Editor), eds. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches. Haworth Hospitality Press, 2007.

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41

Sweeney, Neil R. Managing People: Techniques for Restaurant Operators. Lebhar-Friedman Books, 1985.

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42

National Restaurant Association (U.S.), ed. Building excellence: Selecting, motivating and retaining a professional foodservice staff : selected articles from NRA news. National Restaurant Association, 1986.

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43

Iverson, Kathleen M. Managing Humans Resources in the Hospitality Industry: An Experiential Approach. Prentice Hall, 2001.

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44

Iverson, Kathleen M. Managing Humans Resources in the Hospitality Industry: An Experiential Approach. Prentice Hall, 2001.

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45

Drummond, Karen Eich. Retaining Your Foodservice Employees: 40 Ways to Better Employee Relations (Foodservice employee management series). Van Nostrand Reinhold, 1991.

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46

Drummond, Karen Eich. Retaining Your Foodservice Employees: 40 Ways to Better Employee Relations. Wiley, 1991.

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47

ManageFirst: Principles of Food and Beverage Management w/ Answer Sheet. Pearson, 2012.

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48

Hotel & Catering Training Board., ed. Getting the Job Done: Achieving results through people at work. Hotel & Catering Training Board, 1985.

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49

ManageFirst: Customer Service w/ Answer Sheet. Pearson, 2012.

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50

Rowley, Carla. How to Open & Operate a Financially Successful Personal Chef Business: With Companion CD - ROM. Atlantic Pub Co, 2008.

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