Relevant bibliographies by topics / Formats of retail stores

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Academic literature on the topic 'Formats of retail stores'

Author: Grafiati
Published: 4 June 2021
Last updated: 13 February 2022

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Journal articles on the topic "Formats of retail stores"

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Egan-Wyer, Carys Jane, Steve Burt, Jens Hultman, Ulf Johansson, Alice Beckman, and Clara Michélsen. "Ease or excitement? Exploring how concept stores contribute to a retail portfolio." International Journal of Retail & Distribution Management 49, no. 7 (May 31, 2021): 1025–44. http://dx.doi.org/10.1108/ijrdm-10-2020-0407.

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PurposeThe study aims to explore how concept stores (theoretically) differ from other experience-based retail formats, and hence, how they (practically) contribute to a diversified retail store portfolio.Design/methodology/approachCase study based on semi-structured, qualitative interviews with seven IKEA retail managers, three industry experts and 26 customers of IKEA concept stores in London and Stockholm.FindingsThe concept store represents a conceptual departure from other experiential store formats. It is neither fully experiential in the sense that it is not only about marketing communications nor is it sales or profit-focused. Its aim is to be an accessible touchpoint that reduces friction on a diversified customer journey with its value to the retail portfolio being that it attracts new and latent customers, mitigates existing inhibiting factors and drives them to other touchpoints.Research limitations/implicationsIdeas about the different characteristics of new store formats and their potential to shape the customer experience are extended. New formats reflect innovation in retailing and are part of a retail portfolio which generates different customer expectations and determinants from traditional store formats which provide the customers' existing reference point.Practical implicationsThe contributions of new formats should be evaluated in light of other existing formats in the portfolio and not isolated. This is particularly true when considering format cannibalisation and the potentially extended customer journey that arises when customers use traditional format stores and new concept format stores simultaneously.Originality/valuePrevious research, using sales metrics and market-based results as performance determinants, suggests negative outcomes for format diversification. Our study suggests that the contributions of the concept store format should be viewed from an overall customer journey perspective and the “performance” of different format based touchpoints are not best captured through traditional sales evaluation methods.
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Rudawska, Edyta Dorota, and Katarzyna Bilinska-Reformat. "The development of food retail formats – evidence from Poland." British Food Journal 120, no. 2 (February 5, 2018): 309–24. http://dx.doi.org/10.1108/bfj-02-2017-0064.

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Purpose The purpose of this paper is twofold: to identify and assess the direction of development of food retail formats in Poland under the influence of a changing business environment; and to identify the key challenges that food retail companies in Poland face nowadays. Design/methodology/approach The approach in this paper is a systematic literature review of publications in the Web of Science, Ebsco and Pro-Quest electronic databases from 1990 (from the emergence of large-scale foreign chains in the Polish market) to 2016, as well as the results of research carried out by Polish and international research centers, food retailer groups and institutes. The paper is based on the analysis of secondary data that present the results of research carried out on the Polish food retailing market. These analyses included the development of food retailing formats operating in Poland. Findings According to the research results analyzed, the evolution of retail formats is an embodiment of innovations introduced by retail companies and is based on the mutual permeation of elements previously associated with a specific retail format. Currently, the blurring of differences between individual retail formats can be observed in respect of two formats in particular, i.e. discount and delicatessen. The discount format occupies a special position on the Polish market, though it differs significantly from a “classical” discount. In discount stores so-called premium group products can be purchased, with stores more and more frequently being located in expensive places, e.g. in shopping centers or in their vicinity. At the same time, the popularity of convenience stores is increasing with a simultaneous decrease in the significance of large-format stores. Originality/value This paper provides interesting insights into the development of food retailing formats in Poland and the influence of changes in the business environment in that process. In addition, the paper describes the specifics of the Polish market, detailing literature-based theories pertaining to the development of retailing forms. It also focuses on the perspectives and directions in the future development of retail formats.
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L. Hess Jr, Ronald, and Lawrence Ring. "Off-price versus price-off." International Journal of Retail & Distribution Management 42, no. 10 (October 7, 2014): 902–28. http://dx.doi.org/10.1108/ijrdm-02-2013-0038.

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Purpose – The purpose of this paper is to better understand the unique competitive positioning characteristics of off-price retailers and how they compare to other types of retailers. The authors compare off-price and upscale off-price retailers with four major formats of retailers: first, discount department store/warehouse club retailers; second, moderate department store retailers; third, department store retailers; and finally, specialty department store retailers. Design/methodology/approach – The paper employs a representative sample that was randomly drawn from four primary metropolitan cities in the USA. The data were collected using telephone interviews by a prominent, marketing research firm. A series of discriminant analyses were conducted to examine the data. Findings – The findings of the paper indicate that the off-price formats were consistently positioned at extreme points along the price/value continuum, signifying the strongest value-orientation among the other retail formats. The authors also found that while the upscale off-price format followed the specialty department stores in terms of fashion. The results point to an important disadvantage of the off-price format – although strong on price/value, they often fall short on fashion and many other store attributes that may be important to luxury-oriented customers. Research limitations/implications – The paper employed a sample from several cities collected using a telephone interview methodology within the US. Due to these limitations, the findings of this paper may be hampered by this methodology and not generalize to regions outside of the US. Future research should examine how the demise of most of the upscale off-price retailers and growth of flash web sites have changed the competitive structure of retailing. Practical implications – The results demonstrate that the positioning of the off-price retail format is unique from other formats. The retail formats occupy distinct positions. The off-price retail format is strongly associated with the price/value position but only moderately fashionable to customers, especially when compared with the department and specialty department store formats. In contrast, the upscale off-price format, while also strongly positioned along the price/value continuum, is considered much more fashionable than the off-price retail format. In fact, the upscale off-price retail format only trails the specialty department store format in terms of fashion. Originality/value – The unique characteristics of the off-price retail format and growing interest from upscale department stores underscores the need for a comprehensive understanding of the motives of the off-price shopper. This paper provides retailers with a more complete understanding of the store attributes that differentiate the off-price retail format from other major retail store formats. The overall objective of this study is to offer a comprehensive view of the positioning of off-price retailers compared with many alternative retail formats.
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Amorim, Marlene, and Fatemeh Bashashi Saghezchi. "An investigation of service quality assessments across retail formats." International Journal of Quality and Service Sciences 6, no. 2/3 (June 10, 2014): 221–36. http://dx.doi.org/10.1108/ijqss-02-2014-0015.

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Purpose – The purpose of this paper is to investigate the existence of differences in service quality assessments across distinct retail store formats. We address customers’ quality assessments for physical aspects, personal interactions, reliability and policies dimensions in hypermarkets and supermarkets to analyse the impacts for satisfaction and loyalty. Design/methodology/approach – The study builds on previous scales for service retail quality to develop a survey addressing customers of hypermarkets and supermarkets in Portugal. Data analysis addressed 248 complete questionnaires and involved statistical testing to explore differences in service quality expectations across retail store formats. The regression analysis was used to estimate impacts of each service quality dimension for customer satisfaction and loyalty intentions. Findings – The results support the existence of differences in customers’ service quality assessments across retail store formats, notably for the expectations about different quality dimensions. Differences were also observed on the impacts for customer satisfaction and loyalty, in particular for the dimensions of reliability and personal interaction. Research limitations/implications – The results suggest that managerial decisions regarding service in stores should be adjusted to the characteristics of each retail format. The generalizability of the results should be assessed by means of further investigation in other retail contexts. Originality/value – Retail customers patronize multiple types of retail stores that compete on diverse service attributes. Building on existing service measurement scales, this paper provides a contribution to understand customer’s quality assessments across distinct store types to inform retail quality and service differentiation strategies.
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Basu, Rituparna, Kalyan K. Guin, and Kalyan Sengupta. "Do apparel store formats matter to Indian shoppers?" International Journal of Retail & Distribution Management 42, no. 8 (August 5, 2014): 698–716. http://dx.doi.org/10.1108/ijrdm-03-2013-0065.

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Purpose – The purpose of this paper is to explore store choice behaviour of Indian apparel shoppers and analyses the factors influencing their choice of retail formats from an emerging market perspective. Design/methodology/approach – The research draws on a data set of 336 structured questionnaires with adult urban Indian respondents to understand their perceptions about organised and unorganised apparel store formats. The exploratory study uses a comprehensive list of demographics, shopping situations and format stimuli parameters along with two established psychographic scales to assess the extent of their effect on the store choice of apparel shoppers. Findings – Factor analysis revealed five well defined store attributes influencing the apparel shoppers’ decision. The growing market for organised retail with a preference for multi brand stores is highlighted. The study establishes that the shoppers’ perception of single-brand stores is still going through a formative phase. Further at the micro level of the decision process, significant differences are established by a number of variables. Research limitations/implications – The paper explores the store choice behaviour from a wider perspective that may be useful for future research on developing integrated store format choice models. However, the data used herein relates to a cross-section of shoppers in urban India due to the feasibility and convenience of studying relatively organised retail forms and structure of retail in an emerging market environment. Originality/value – The paper attempts to enumerate befitting analyses of factors that influence the store choice behaviour of apparel shoppers by using apt format classifications that are specific to the emerging retail market scenario in India.
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Kumar, Pankaj. "EFFECT OF CUSTOMERS’ DEMOGRAPHICS ON RETAIL FORMAT CHOICE AND INTERACTION: A STUDY ON RETAIL SECTOR IN INDIA." International Journal of Research -GRANTHAALAYAH 5, no. 1 (January 31, 2017): 316–31. http://dx.doi.org/10.29121/granthaalayah.v5.i1.2017.1906.

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The purpose of the study is to examine how often customers interact with different types of retail formats. A structured questionnaire was successfully distributed to 600 respondents, who had made purchases from sixty retail formats operated in Delhi and Gurugram belonging to the domain of Shopping Malls, Hypermarket, Supermarket, Department Stores, Discount stores and Category Killers through systematic stratified sampling for the collection of data. To segment the customer groups for each of the four retail formats (shopping mall, supermarket, department store, and category killer) based on demographic variables (gender, age, marital status, occupation, and income), a two-way ANOVA was used on the shopping frequency of the respondents. The Chi-square (χ2) test was also used to test the significant differences in shopping motives, companion during their visit, whether a planned or unplanned shopping trip, the staying time in a retail format of the respondents based on their gender and age. The study found that gender and age, gender and occupation, and gender and education are more or less equally important factors, whereas gender and marital status, and gender and income were not found important factors in affecting store visits. The study also found the behavioral aspect of retail customers in many ways. First, their visits to the stores were primarily driven by purchase needs, either window shopping or making actual purchases followed by eating. Second, more people prefer to visit these stores along with their friends or family; this result contributes to that being accompanied by others (Companion), shoppers more likely to buy food and less likely to buy non-food products.
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Marques, Susana Henriques, and Maria Santos. "Store Format Influence on Customer Perception of the Store Environment." International Journal of Applied Behavioral Economics 1, no. 4 (October 2012): 9–21. http://dx.doi.org/10.4018/ijabe.2012100102.

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This study compares client perceptions of the global in-store environment applied to different retail store formats. Literature has shown that certain store attributes are important strategic differentiation tools for grocery retailers. A retail atmosphere can lead to success or failure of a business. Previous studies have neglected the current trend to the coexistence of different retail formats, under different brands but within the same organization. In these cases, a multi-banner company needs to customize the atmosphere to its customers in order to gain attention. This research is about the influence of the store format on the servicescape of the grocery retail stores. A survey was conducted of 302 hyper and supermarket customers. A range of atmospherics variables were considered, including some less studied, such as temperature and cleanliness. The results show that all the dependent variables are sensitive to store format, except cleanliness.
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Gupta, S. L. "An Empirical Study on Retailing Industry in India: A Case Study on Apparel Market." Paradigm 11, no. 2 (July 2007): 1–8. http://dx.doi.org/10.1177/0971890720070202.

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The study puts focus on how retailers are designing organized retail formats to keep pace with the changing moods of the shoppers. This will help them out in reaching a huge market comprising middle segment in order to enhance their clientele. These organized retail formats are at a paradigm shift in India and the need of the hour is a place where the consumers are seeking the convenience of one-stop shopping which can be catered by none other than malls. In the past few years there has been a shift in India from individual retail outlets owned separately and managed distinctively and professionally for retailing. Things changed primarily because of rising expectations of Indian consumers Corporate houses in turn responded quickly to the needs of the consumers. The study addresses how factors within and outside the stores affect store-level shopping decision. Preference for certain retailer attributes differs by shopper and these preferences are reflected in store choice. Therefore, several retailer attribute act as reasons for store patronage. A questionnaire was designed to investigate store patronage relative to the importance and perception of selected attributes of the stores. The data were collected from retailers. Respondents were asked to describe their perception of store on the basis of various attributes. These attributes were then treated as variables/indicators in the study. The six main indicators on the basis of which retailers decide to go for specific type of retail format consisted of price, sales personnel, quality of merchandise, assortment of merchandise, advertising, services, and other convenience services. The data collected from 100 retailers.
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Hao, Feilong, Yuxin Yang, and Shijun Wang. "Patterns of Location and Other Determinants of Retail Stores in Urban Commercial Districts in Changchun, China." Complexity 2021 (January 8, 2021): 1–14. http://dx.doi.org/10.1155/2021/8873374.

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Knowledge of the patterns of location of retail stores in urban areas supports the development of effective urban planning and the reasonable allocation of commercial facilities. Using point of interest data and consumer survey data in three main commercial districts in Changchun, China, this study investigates the spatial structures of commercial districts and the patterns of distribution of retail stores to assess the determinants of the development of retail stores in commercial districts. Kernel density estimation, nearest neighbor index, and Pearson’s correlation analysis were used for this study. The following conclusions are drawn. (1) The spatial distribution of retail stores in Changchun commercial districts generates the coexistence of a concentration in the core area and diffusion in the peripheral area. The emergence of shopping malls has challenged the traditional single-center structure, resulting in the transformation of commercial districts from single-center to multicenter layouts, while also producing a hierarchical trend in development. (2) The Chongqing Road and Hongqi Street commercial districts have a relatively high spatial concentration of retail stores. Retail stores in Guilin Road exhibit distinct characteristics, namely, stores selling textiles, clothing, and daily necessities show the highest concentration, and food, beverage, and tobacco outlets as well as integrated stores show the lowest concentration. (3) The selected locations of the differing categories of stores on Chongqing Road strongly correlate, and textile, clothing, and daily necessity stores show a high correlation with other retail categories. (4) Four main factors affect the development and spatial layout of retail in the commercial districts. First, the interaction between consumer behavior and location choice in retail stores promotes the evolution of retail formats and trends in the development of comprehensive, specialized, and hierarchical retail commercial spaces. Second, the retail format determines the spatial layouts and the historical inheritance of the format. Third, governmental planning and policies lead to the agglomeration and diffusion of commercial activities in different areas. Fourth, such spatial clustering effects are an external driving factor for integration and aggregation among retail formats.
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Hao, Feilong, Yuxin Yang, and Shijun Wang. "Patterns of Location and Other Determinants of Retail Stores in Urban Commercial Districts in Changchun, China." Complexity 2021 (January 8, 2021): 1–14. http://dx.doi.org/10.1155/2021/8873374.

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Knowledge of the patterns of location of retail stores in urban areas supports the development of effective urban planning and the reasonable allocation of commercial facilities. Using point of interest data and consumer survey data in three main commercial districts in Changchun, China, this study investigates the spatial structures of commercial districts and the patterns of distribution of retail stores to assess the determinants of the development of retail stores in commercial districts. Kernel density estimation, nearest neighbor index, and Pearson’s correlation analysis were used for this study. The following conclusions are drawn. (1) The spatial distribution of retail stores in Changchun commercial districts generates the coexistence of a concentration in the core area and diffusion in the peripheral area. The emergence of shopping malls has challenged the traditional single-center structure, resulting in the transformation of commercial districts from single-center to multicenter layouts, while also producing a hierarchical trend in development. (2) The Chongqing Road and Hongqi Street commercial districts have a relatively high spatial concentration of retail stores. Retail stores in Guilin Road exhibit distinct characteristics, namely, stores selling textiles, clothing, and daily necessities show the highest concentration, and food, beverage, and tobacco outlets as well as integrated stores show the lowest concentration. (3) The selected locations of the differing categories of stores on Chongqing Road strongly correlate, and textile, clothing, and daily necessity stores show a high correlation with other retail categories. (4) Four main factors affect the development and spatial layout of retail in the commercial districts. First, the interaction between consumer behavior and location choice in retail stores promotes the evolution of retail formats and trends in the development of comprehensive, specialized, and hierarchical retail commercial spaces. Second, the retail format determines the spatial layouts and the historical inheritance of the format. Third, governmental planning and policies lead to the agglomeration and diffusion of commercial activities in different areas. Fourth, such spatial clustering effects are an external driving factor for integration and aggregation among retail formats.
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Dissertations / Theses on the topic "Formats of retail stores"

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Miotto, Ana Paula. "Formatos de lojas de confecção para baixa renda." reponame:Repositório Institucional do FGV, 2009. http://hdl.handle.net/10438/4953.

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Novos formatos de loja surgem constantemente. Estimulados por diferentes aspectos de seu ambiente de negócios, os varejistas estão sempre inovando em seus formatos para atrair mais consumidores, atender melhor seu público, para superar a concorrência ou ainda aproveitar vantagens decorrentes do avanço da tecnologia. A estratégia traçada pelo varejista está diretamente relacionada com o formato da loja. Este formato, por sua vez, é resultado da oferta do composto mercadológico – características básicas deste varejista utilizadas para satisfazer as necessidades dos consumidores. A diversidade de formatos e de estratégias dos varejistas de confecção é grande. Apesar desta variedade, não foi encontrada na literatura uma classificação única, consensual e amplamente aceita, nem uma descrição destes formatos. Devido ao grande potencial do mercado de baixa renda aliado à importância econômica do varejo de vestuário, este trabalho tem como objetivo investigar como as empresas varejistas de confecção estão organizadas em relação ao seu formato, isto é, em relação às variáveis do seu composto mercadológico (produto, preço, apresentação, pessoal, promoção e localização). Assim, este trabalho pretende derivar empiricamente uma taxonomia dos formatos varejistas com base no composto mercadológico das lojas por meio de uma análise de agrupamentos. Os resultados apontam para a existência de quatro grupos atuando no segmento de confecção para baixa renda: Amadoras, Barateiras, Especializadas e Consolidadas. As principais características dos grupos são detalhadas neste trabalho. São apresentadas também as diferenças e semelhanças entre eles. Os grupos aparentam estágios distintos no seu desenvolvimento estratégico. De maneira especulativa é possível identificar um caminho evolutivo entre estes grupos de lojas.
New retail formats emerge constantly. Driven by different factors of their business environment, retailers are always evolving their formats to keep and attract costumers, to overcome the competitors or to benefit from the technology development. The strategy outlined by the retailer is directly related to the store format. This format, in turn, is the result of the retail mix offering – the retailer basic characteristics that are established to satisfy the consumers' needs. There are many different formats in the apparel retail segment. Despite that, it was not found in the literature one single, accepted and consensual classification for these formats. Given the great potential of the low income segment and the economic importance of the apparel retail business, the objective of this research is to investigate how apparel retailers develop their formats and organize their retail marketing mix (product, price, presentation, people, promotion and placement). This investigation is focused on a taxonomic analysis of retail formats based on the stores' retail mix, using a cluster analysis. The results indicate four store groups in the low income apparel retail segment: Non Professional, Cheap, Specialty and Professional. The main characteristics of the groups are detailed in this study. It is also presented the differences and similarities among the groups. These groups are apparently in different stages of strategic development. Speculations are raised about the way these groups of retail formats evolve.
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Costa, Eliane Aparecida. "A Financeirização do Varejo Nacional: Um estudo multicasos do segmento de vestuário, calçados e acessórios." Universidade Federal de São Carlos, 2017. https://repositorio.ufscar.br/handle/ufscar/9155.

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This paper aims to explore the advance of the diffusion of the financial logic on the national clothing retail in the promotion of consumer credit in Brazil. In this sense, it looks to verify how this advance is configured in a new organizational arrangement that is signed by the formation of partnerships between the financial institutions and the retail companies, as well as to analyze the administrative strategy to manage this new model, in view of its Social and labor implications. We analyzed eight companies in the national retail clothing sector that have a strong expression in consumption in Brazil, from 2008 to 2016. The companies of this sampling are Marisa, Renner, Riachuelo, Pernambucanas, Cia. Hering, Arezzo & Co, Restoque Commerce and Garment Apparel and Grazziotin Group, which previously had the commercial object of trading merchandise and today deal with consolidated variables in the financial Market. In this work, it is analyzed how the mergers and acquisitions movements involving financial institutions and retail companies are shaping the domestic market, and also how organizational models are managed after the adoption of partnerships with financial institutions and which Impacts of the expansion of this model on labor relations. The results obtained point to a better understanding of the need to adapt to the process, which requires a gradual change in the current organizational structure and consequent prevention of damages related to labor issues, values added to shareholders or positions of CEOs, obliged to increase a series of variables that result in change in the segment. These factors exemplify the materialization of financialization strategies among the largest national apparel retailers, and also show how the banking process is affecting the profile of the commercial model of the national retail sector.
Este trabalho tem como objetivo explorar o avanço da difusão da lógica financeira sobre o varejo nacional de vestuário no fomento de crédito para o consumo no Brasil. Nesse sentido, busca-se verificar como esse avanço se configura em um novo arranjo organizacional que se firma pela formação de parcerias entre as instituições financeiras e as empresas de varejo, bem como analisar a estratégia administrativa para gerir esse novo modelo, tendo em vista suas implicações sociais e trabalhistas. Foram analisadas oito empresas do setor varejista nacional de vestuário que desempenham forte expressão no consumo no Brasil, ¬¬¬¬de 2008 a 2016. As empresas da amostra são as lojas Marisa, Renner, Riachuelo, Pernambucanas, Cia. Hering, Arezzo&Co, Restoque Comércio e Confecções de Roupas e Grupo Grazziotin, que antes tinha como objeto social a comercialização de mercadorias e hoje lidam com variáveis consolidadas no mercado financeiro. Neste trabalho, é analisado como os movimentos de fusões e aquisições que envolvem instituições financeiras e empresas varejistas estão modelando o mercado nacional e, ainda, como os modelos organizacionais passam a ser gerenciados após a adoção de parcerias com as instituições financeiras e quais os impactos da expansão desse modelo nas relações de trabalho. Os resultados obtidos apontam para uma melhor compreensão da necessidade de adequação ao processo, o que exige mudança gradativa na estrutura organizacional vigente e consequente prevenção dos danos relacionados a questões trabalhistas, a valores agregados aos acionistas ou às posições de CEOs, obrigados a incrementar uma série de variáveis que resultam em mudança no segmento. Esses fatores exemplificam a materialização de estratégias de financeirização junto aos maiores varejistas nacionais de vestuário, e ainda, demonstram como o processo de bancarização está afetando o perfil do modelo comercial do setor varejista nacional.
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Das, Lita. "Backroom space allocation in retail stores." Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/120662.

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Thesis: Ph. D. in Engineering Systems, Massachusetts Institute of Technology, School of Engineering, Institute for Data, Systems, and Society, 2018.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 168-171).
Space is one of the most scarce, expensive, and difficult to manage resources in urban retail establishments. A typical retail space broadly consists of two areas, the customer facing frontroom area and the backroom area, which is used for inventory storage and other support activities. While frontrooms have received considerable amount of attention from both academics and practitioners, backrooms are an often neglected area of retail space management and design. However, the allocation of space to the backroom and its management impact multiple operational aspects of retail establishments. These include in-store labor utilization, delivery schedules, product packaging, and inventory management. Therefore, the backroom area directly affects the performance of the store because it impacts stock-outs, customer service levels, and labor productivity. Moreover, extant literature suggests that backroom related operations contribute to a large fraction of the total retail supply chain costs. Thus, optimizing the management of backroom spaces is an important lever for store performance improvement. We address the gap in the extant literature related to space management of retail backrooms by investigating the following three questions: First, what is the effect of pack size on inventory levels and space needs in the backroom? Second, how can a given backroom space be efficiently utilized through optimal inventory control? Third, what is the optimal amount of space that should be allocated to the backroom in a given retail establishment? To address the first question, we evaluate the effect of two discrete pack sizes, order pack size (OPS) and storable pack size (SPS), on inventory levels and storage space requirements in the backrooms. While SPS drives the space needs for a given inventory level, OPS drives the amount of excess inventory and therefore, the space needs. Using inventory theory and probability theory, we quantify the amount of excess inventory and the expected stock-out probability for a given OPS in the case of a normally distributed demand. To address the second question, we discuss an inventory-theoretic approach to efficiently manage a given backroom space within a limited service restaurant. Specifically, we formulate a mathematical optimization model using mixed-integer linear programing with the objective of maximizing store profit. Applying this optimization model to real store data in collaboration with a major US retailer reveals cost implications related to constrained backroom space and the sensitivity of backroom space requirements to changes in OPS and SPS. The proposed model can serve as a decision support tool for various real-world use cases. For instance, the tool can help the retailers to identify (i) items whose contribution to the store profit does not justify their space needs in the backroom, and (ii) stores that are constrained in their profitability growth by backroom space limitations. To address the third question, we introduce the notion of interdependency between the frontroom and the backroom of a retail establishment. Such interdependencies yield nontrivial trade-offs inherent to the optimal retail space allocation. Demand can be lost due to unavailability of inventory (or inventory stock-out), which is a result of scarce amount of backroom space, or due to unavailability of sufficient frontroom space (or space stock-out). Furthermore, constrained backroom spaces increase in-store labor cost and the ordering costs incurred per unit of revenue generated in a retail establishment. The strategic decision model formulated in this chapter accounts for revenue, inventory cost, labor cost and ordering cost to determine the optimal amount of backroom space that should be allocated within a retail establishment. Sensitivity analyses with respect to the change in input parameters is used to connect the backroom space allocation and its impact on store profit to the different supply chain levers that can be managed by the retailers.
by Lita Das.
Ph. D. in Engineering Systems
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Stanuszek, Marta. "Retail refreshed /." Online version of thesis, 2007. http://hdl.handle.net/1850/10968.

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Meeyai, Sutthipong. "Retail agglomeration formats and outshopping in Thai grocery market." Thesis, University of Glasgow, 2018. http://theses.gla.ac.uk/30981/.

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Thailand has been one of the emerging markets in Asia in recent decades. The pattern of consumers has dramatically changed due to the arrival of various modern retail trade formats. Thai consumers have been shifting from traditional retail formats to modern retail formats and frequently do ‘outshopping’, particularly from rural areas to town centres. This has led to the decline of rural retailers. To improve this situation, the concept of developing retailers in market towns has been adopted. However, it is unclear what form (i.e. store format) this takes and on which factors (store image attributes and customer characteristics) the role depends. This thesis examines the effect of store image attributes and customer characteristics on retail agglomeration format choice for a regular grocery outshopping trip. The conceptual framework is constructed following the stimulus-organism-response (S-O-R) model. The concept of store image is applied as the stimulus, and the customer characteristics are proxy variables representing the organism, which lead to the choice decision as the response. The discrete choice model is applied using the mixed logit modelling approach. The choice set includes (1) a traditional agglomeration retail format (TAF), (2) a modern agglomeration retail format (MAF) and (3) a non-agglomeration retail format (NAF). The unit of analysis is a household in a regional city that does grocery shopping regularly. The stratified random sampling divided the population into an urban area and a rural area. Then, a random sample was drawn within each stratum by a simple random sampling − a store format. A systematic random sampling was applied by intercepting each household representative in order to maintain randomness. The chosen area is Nakhon Ratchasima province which is one of the regional cities in north-eastern Thailand. It consists of 2,600,000 people (around 830,000 households) and about 75% of the total population live in a rural area. The total sample consists of 1,521 households. The choice experiment is adopted by a computer-assisted personal interviewing (CAPI) survey. The parameters are estimated using the simulated maximum likelihood approach. The models are built, and then marginal effects are used to examine the effects of store image attributes and customer characteristics to the retail agglomeration format choice. Reliability and validity are tested. The results from the chosen model reveal that increases in seven store image attributes: product quality, customer service, price, travel time, atmosphere, accessibility, and range of products, affect the probability to shop at TAF and MAF with the same degree, while in store attributes have less effect on the probability to shop at NAF. The product quality, customer service level, and price are the most important attributes affecting the retail agglomeration format choice, following by atmosphere, accessibility, and range of products, respectively. The results indicate that consumers in rural areas are likely to shop at TAF and NAF than consumers in urban areas. Older rather than younger customers tend to shop at NAF. Finally, the higher income households have more opportunity to shop at MAF than the lower income households. This study employs the theory of cumulative attraction as theoretical lens of the study. However, this study contributes to the theory by examining further dimensions. The first contribution is to the theory of cumulative attraction by considering a location dimension. It investigates the role of retail agglomeration formats in market towns. The second dimension contributes to retail management by focusing on retail management style as traditional and modern retail formats. Another contribution of this study is the taxonomy of retail agglomeration formats. It indicates how retailers are planned and constructed, to what extent they are managed and marketed, and what their management styles are. This classification system can categorise existing retail formats, e.g. weekend markets, periodic markets, night markets, tourist attraction retail sites, and exhibition retail outlets which cannot be classified by the previous studies. The application of this taxonomy is applied as retail agglomeration formats in this study.
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Cho, Edward Ku. "Essays on consumer behavior in retail stores." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/41715.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Economics, 2007.
Includes bibliographical references.
This dissertation is a collection of three empirical essays in industrial organization using data from an anonymous retailer. All these chapters examine some facet of consumer behavior. The first chapter estimates demand for store and national brand over-the-counter pain relievers. There is evidence that the substitution patterns between store and national brands are starkly asymmetric- price cuts by national brands steal more share from store brands than store brand price cuts steal share from national brands. Another distinguishing characteristic between store and national brand products is that store brands can be found at only one retailer while national brands are found virtually anywhere. I find that an increase in the number of competing local retailers is associated with an increase (decrease) in store brand (national brand) share, which is consistent with the unique availability of store brands. In the second chapter, I investigate consumer inventory behavior and find that the increase in quantity resulting from a sale is in large part due to stockpiling motives. For example, using field experiment data, the estimated increase in consumption (net of stockpiling) is close to zero for the product categories mouthwash, diapers, and chocolate. I also identify a selection bias when one uses store-level data to estimate the impact of price on quantity. The third chapter evaluates the effectiveness of lowering prices versus just claiming prices are lower on demand, and how this relates to consumer price knowledge. Using a large-scale field test in which we varied both actual price (in the absence of any cue) and claimed price, we find that the response of these two effects is positively correlated.
(cont.) A likely explanation for this positive correlation is that customers simply care more about the prices of some products than others. Also, customers respond more to low prices on items for which they have good price knowledge, but respond more to low price claims when their price knowledge is poor, although this is a second order effect.
by Edward Ku Cho.
Ph.D.
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Giorgadze, Nino. "Factors Influencing Impulse Buying in Retail Stores." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-193315.

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Impulse buying is a widely pervasive phenomenon. Statistics shows that more and more shoppers are experiencing irresistible urge to purchase unplanned and in most cases unnecessary product. Existing researches fall short in identifying most suitable tools that marketers can adopt in order to promote impulsive sales. Therefore, this thesis provides deep analysis of those, controllable factors that influence impulse buying. Particularly four external cues are examined: product display, promotional signage, sensory elements and social atmospherics. Research has deductive approach. First, existing academic articles and research papers are analyzed. Then two different methods of primary data collection are covered. Self-reported online survey is used as a main research tool. Received data of 193 respondents is analyzed in SPSS software using Pearson correlation test and standard multiple regression analysis. Results of store experiment and interviews are covered next. The research concludes that product display has strongest impact on impulse buying, influences and encourages consumer unplanned purchase decisions. Thus, marketers are advised to promote product presentation in the stores.
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Mohammadi, Tina. "RETAIL IS DETAIL : Customers’ Attraction to Physical Retail Stores Within Consumer Electronics." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-79906.

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Most companies' desire is to create customer relationships and the working methods have changed as a result of the increased e-commerce. Because of digitalization, the retailing field has changed dramatically. Consequently, physical stores are facing competition from online companies. Previous literature has stated that physical stores now have to focus on what happens inside the store in order to generate a pleasant experience. The research question focused on examining how Elgiganten, the largest consumer electronic store in Sweden, use customer experience and customer value in order to influence store attractiveness. This was carried out by using a qualitative approach, an exploratory nature and by conducting in-depth interviews with consumers and the company's head managers. The main findings of this study suggest that customers can not take advantage of some services when buying through e-commerce. This ability to provide service is an important part of the handling of competition from e-commerce. The retailers need to find the right balance between engagement and emotions in the physical retail environment in order to appeal to the consumers’ desires of trust & reliability in order to create an attractive experience point. By means of this, the thesis emphasised the imperative of creating experience in offline retailing.
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Chan, Shui-yu Marion. "A business plan for setting up a necktie specialty shop in Hong Kong." [Hong Kong : University of Hong Kong], 1992. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13302358.

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BESNAULT, Camille, and Han Cordova Maria-Claudia Sun. "Employee Engagement : Sporting goods retail stores in Gävle." Thesis, Högskolan i Gävle, Avdelningen för ekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-14852.

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Title: Employee Engagement - Sporting goods retail stores in Gävle. Level: Second cycle, Final assignment for Master Degree in Business Administration Author: Maria Claudia Sun Han Cordova and Camille Besnault Supervisor: Maria Fregidou-Malama and Pär Vilhelmson Date: 2013 - May   Purpose: This study examines employee engagement. For that matter, we investigate the factors that influence employee engagement in sporting goods retail stores, and the impact of relationships interactions between the team and the manager.   Method: This study was conducted through a deductive approach. The data was collected from two sporting goods retail stores: Stadium and Intersport, located in Gävle, Sweden; through questionnaires for both store’s employees, and face-to-face interviews to the store managers and employees. Finally, data was analyzed with the programs Microsoft Excel and SPSS.   Result  &  Conclusions:  We  found  out  that  sporting  goods  retail  store’s  employees  were mainly motivated by personal factors, job satisfaction factors and intrinsic factors, such as belongingness to the team. It appears that employees give significance importance to the relationship  they  have  with  their  manager  and  coworkers.  We  also  found  out  that  the relationship with the customers has a huge impact on employee engagement. Suggestions for future research: This research was conducted in a geographic area in a specific  country  (Sweden).  Additionally,  it  is  based  on  the  sporting  goods  retail  market. Thus, it could be interesting to extend this research to others sectors and markets, or to do the same research in another country. Contribution  of  the  thesis:  While  theories  about  employee  engagement  consider  the relationship between employees and co-workers, and employees and manager as important for  employee  engagement,  we  empirically  discovered  that  the  relationship  between employees and customers influences employee engagement significantly. Key  words:  Job  satisfaction,  employee  engagement,  sporting  goods  retails,  motivation, relationships.
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Books on the topic "Formats of retail stores"

1

Field, Christopher. The future of the store: New formats and channels for a changing retail environment. London: FT Retail & Consumer Publishing, 1997.

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Sinha, Piyush Kumar. Impact of store format on shopping involvement. Ahmedabad, India: Indian Institute of Management, 2014.

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Kreiger, Murray. Buying for retail stores. [Washington, D.C.?]: U.S. Small Business Administration, Office of Business Development, 1987.

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Jones, Ken. New formats in the Canadian retail economy. Toronto: Centre for the Study of Commercial Activity, Ryerson Polytechnic University, 1994.

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Smith, Gordon. Retail warehouses in London. (London): London Research Centre, 1986.

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Langston, P. Retail saturation, retail location, and retail competition: An anlysis of British grocery retailing. Leeds: University of Leeds, School of Geography, 1995.

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Ziegler, Alexandre. The dominance of retail stores. Cambridge, Mass: National Bureau of Economic Research, 2003.

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Barr, Vilma. Stores: Retail display and design. Glen Cove, N.Y: PBC International, 1997.

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Burns, Peggy. Stores and markets. New York: Thomson Learning, 1995.

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New retail. London: Conran Octopus, 2000.

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Book chapters on the topic "Formats of retail stores"

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Berg, Bettina. "Study 3: International Transfer and Perception of Retail Formats: A Comparison Study in Germany and Romania." In Retail Branding and Store Loyalty, 103–32. Wiesbaden: Springer Fachmedien Wiesbaden, 2014. http://dx.doi.org/10.1007/978-3-658-01596-1_4.

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Izqierdo-Yusta, Alicia, Maria Pilar Martinez-Ruiz, and Murali K. Mantrala. "The Pursuit of Loyalty in Grocery Stores: Differences by Retail Format." In Marketing Challenges in a Turbulent Business Environment, 387. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-19428-8_103.

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Swoboda, Bernhard, Bettina Berg, Hanna Schramm-Klein, Nicolae A. Pop, and Christian Dabija. "Does the Impact of Retailer Attributes on Store Image Vary Between Retail Formats? Insights from the Romanian Grocery Retail Market." In Developments in Marketing Science: Proceedings of the Academy of Marketing Science, 328. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-18687-0_121.

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Bonetti, Francesca, Eleonora Pantano, Gary Warnaby, Lee Quinn, and Patsy Perry. "Augmented Reality in Real Stores: Empirical Evidence from Consumers’ Interaction with AR in a Retail Format." In Augmented Reality and Virtual Reality, 3–16. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-06246-0_1.

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Zentes, Joachim, Dirk Morschett, and Hanna Schramm-Klein. "Retail Formats – Food." In Strategic Retail Management, 25–47. Wiesbaden: Gabler Verlag, 2011. http://dx.doi.org/10.1007/978-3-8349-6740-4_3.

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Larke, Roy, and Michael Causton. "Department Stores." In Japan — A Modern Retail Superpower, 83–102. London: Palgrave Macmillan UK, 2005. http://dx.doi.org/10.1057/9780230511408_5.

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Larke, Roy, and Michael Causton. "Convenience Stores." In Japan — A Modern Retail Superpower, 137–60. London: Palgrave Macmillan UK, 2005. http://dx.doi.org/10.1057/9780230511408_8.

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Lawson, Fred. "Retail shops and stores." In Metric Handbook, 651–65. Sixth edition. | New York: Routledge, 2018.: Routledge, 2018. http://dx.doi.org/10.4324/9781315230726-35.

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Zentes, Joachim, Dirk Morschett, and Hanna Schramm-Klein. "Retail Formats – General Merchandise." In Strategic Retail Management, 49–69. Wiesbaden: Gabler Verlag, 2011. http://dx.doi.org/10.1007/978-3-8349-6740-4_4.

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Varley, Rosemary, and Mohammed Rafiq. "Retail Organizations and Formats." In Principles of Retailing, 19–42. London: Macmillan Education UK, 2014. http://dx.doi.org/10.1007/978-1-137-35452-5_2.

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Conference papers on the topic "Formats of retail stores"

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Farhana, Mosarrat, and Daniel Swietlicki. "Digitalization as a Game-Changer: A Study on Swedish Video Game Industry." In The 2st Linnaeus Student Conference on Information Technology: Digital Transformation in the Contemporary World. Lnu Press, 2021. http://dx.doi.org/10.15626/lscit2020.01.

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The purpose of this study is to extend the understanding of the business model of video game retailers using online and physical stores. It focuses on the impact of digitalization on the retailing industry considering different actors like retailers and consumers. This is a qualitative multiple-case study based on deductive reasoning. Two cases of click-and-mortar retailers operating in the Swedish video game industry have been considered along with feedback from customers. Online personal interviews and semi-structured interviews have been conducted with retailers and customers respectively. Both primary and secondary data have been used. Findings show that video game retailers need to encourage engagement through incentives and other activities to create value and change up their formats and sales strategies through pricing to reach new customers and focus on design of their online store fronts to convey trustworthiness. It offers some insightful practical suggestions to retailers who are struggling hard to adopt digital transformations in the industry. Authors’ proposed research model, based on Sorescu et al. (2011)’s retail business model and the empirical findings, contributes in the less explored domain of research on business models from retailer’s perspectives. Moreover, it adds values in industry specific study like the video game industry in Sweden considering all actors, which is argued as scarce.
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Jun Yang and Chao Yang. "The retail stores' competitive location problem with retail regional saturation." In Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. IEEE, 2005. http://dx.doi.org/10.1109/icsssm.2005.1500252.

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"IMPULSE BUYING AT RETAIL STORES– FACTS UNVEILED." In International Conference on Research in Business management & Information Technology. ELK ASIA PACIFIC JOURNAL, 2015. http://dx.doi.org/10.16962/elkapj/si.bm.icrbit-2015.36.

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Hassan, Ehtesham, and Avinash K. Maurya. "Real-time video analysis for retail stores." In Sixth International Conference on Graphic and Image Processing (ICGIP 2014), edited by Yulin Wang, Xudong Jiang, and David Zhang. SPIE, 2015. http://dx.doi.org/10.1117/12.2179969.

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Gatti, Ilaria Cristina, Christian Mondini, Alessandro Perego, and Angela Tumino. "Wireless Retail Stores: Solutions and Profitability Analysis." In 2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR). IEEE, 2010. http://dx.doi.org/10.1109/icmb-gmr.2010.55.

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Lin, Dingding, Yue Tong, Ganggang Niu, Yongqing Xue, Xin Shi, Changrui Ren, and Zongying Zhang. "Scheduling workforce for retail stores with employee preferences." In 2015 IEEE International Conference on Service Operations And Logistics, And Informatics (SOLI). IEEE, 2015. http://dx.doi.org/10.1109/soli.2015.7367407.

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Takouda, Pawoumodom M., and Mohamed Dia. "Benchmarking chains of hardware retail stores in Canada." In 2013 5th International Conference on Modeling, Simulation and Applied Optimization (ICMSAO 2013). IEEE, 2013. http://dx.doi.org/10.1109/icmsao.2013.6552591.

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Lv, Hai Rong, Xin Xin Bai, Wen Jun Yin, and Jin Dong. "Simulation based sales forecasting on retail small stores." In 2008 Winter Simulation Conference (WSC). IEEE, 2008. http://dx.doi.org/10.1109/wsc.2008.4736257.

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Depatla, Saandeep, and Yasamin Mostofi. "Occupancy Analytics in Retail Stores Using Wireless Signals." In 2019 16th Annual IEEE International Conference on Sensing, Communication, and Networking (SECON). IEEE, 2019. http://dx.doi.org/10.1109/sahcn.2019.8824911.

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Seethamraju, Ravi, and Krishna Sundar Diatha. "Digitalization of Small Retail Stores - Challenges in Digital Payments." In Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences, 2019. http://dx.doi.org/10.24251/hicss.2019.621.

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Reports on the topic "Formats of retail stores"

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Ziegler, Alexandre, and Edward Lazear. The Dominance of Retail Stores. Cambridge, MA: National Bureau of Economic Research, June 2003. http://dx.doi.org/10.3386/w9795.

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Davis, Lizhu, Hongtao Yue, and Dean Davis. Shopping orientation, store attributes, and apparel retail format preference. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-282.

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Jung, Na Young. Retail Service Quality and Service Recovery Quality: A Comparison Between Small and Large Retail Stores. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-1788.

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Lueakha, Jureepon, and Anthony Kent. The longevity of fashion retail stores: organization, brand and design. University of Limerick, 2021. http://dx.doi.org/10.31880/10344/10259.

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Lee, Hyun-Jung, and Kyu-Hye Lee. Perceived Retail Crowding, Emotional Distance, and Consumer Response in Fashion Stores. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-1764.

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Jung, Na Young. The Relationship Between Service Quality and Service Recovery Quality in Retail Stores. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-409.

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Houssainy, Sammy, Khanh Nguyen Cu, and Ramin Faramarzi. Final Optimization Report: Empowering Energy Efficiency in Existing Big-Box Retail/Grocery Stores. Office of Scientific and Technical Information (OSTI), September 2020. http://dx.doi.org/10.2172/1665839.

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Wilson, Jennifer Lynn, and Nancy J. Hodges. Locally-Owned Retail Stores and the Revitalized Downtown: An Investigation of the Role of Civic Engagement and Local Capitalism. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-411.

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Chan, Wanyu R., Meera Sidheswaran, Sebastian Cohn, Douglas P. Sullivan, and William Fisk. Healthy Zero Energy Buildings (HZEB) Program - Cross-Sectional Study of Contaminant Levels, Source, Strengths, and Ventilation Rates in Retail Stores. Office of Scientific and Technical Information (OSTI), February 2014. http://dx.doi.org/10.2172/1163269.

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Chan, Wanyu R., Meera Sidheswaran, Douglas sullivan, Sebastian Cohn, and William J. Fisk. Healthy Zero Energy Buildings (HZEB) Program Interim Report on Cross Sectional Study of Contaminant Levels, Source Strengths, and Ventilation Rates in Retail Stores. Office of Scientific and Technical Information (OSTI), November 2012. http://dx.doi.org/10.2172/1172719.

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