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Dissertations / Theses on the topic 'Freght forwarding'
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Herain, Jan. "Využití železniční přepravy jako alternativy k námořní přepravě z pohledu zasilatelské společnosti." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-205700.
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This thesis addresses various concerns of maritime and rail transport of goods between East Asia and the Czech Republic. Its conceptual part outlines the present situation of sea freight transportation with the emphasis on the container use. Furthermore, the thesis describes the rail infrastructure between East Asia and Europe. In the how-to part, the author describes working procedures of an actual freight forwarding company carrying out an import shipment from China into the Czech Republic, utilising ocean and rail carriers. The last part of the thesis contains a summary of the main differences when employing various types of transport, and of their comparison based on the time of the shipment and on its cost.
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Krajewska, Marta Anna. "Potentials for efficiency increase in modern freight forwarding." Wiesbaden Gabler, 2007. http://d-nb.info/986948659/04.
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Krajewska, Marta Anna. "Potentials for efficiency increase in modern freight forwarding." Wiesbaden : Gabler, 2008. http://dx.doi.org/10.1007/978-3-8349-9623-7.
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Straight, Kevin Andrew. "An Analogy Based Method for Freight Forwarding Cost Estimation." Thesis, University of California, Riverside, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=1562168.
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<p> The author explored estimation by analogy (EBA) as a means of estimating the cost of international freight consignment. A version of the k-Nearest Neighbors algorithm (k-NN) was tested by predicting job costs from a database of over 5000 actual jobs booked by an Irish freight forwarding firm over a seven year period. The effect of a computer intensive training process on overall accuracy of the method was found to be insignificant when the method was implemented with four or fewer neighbors. Overall, the accuracy of the analogy based method, while still significantly less accurate than manually working up estimates, might be worthwhile to implement in practice, depending labor costs in an adopting firm. A simulation model was used to compare manual versus analytical estimation methods. The point of indifference occurs when it takes a firm more than 1.5 worker hours to prepare a manual estimate (at current Irish labor costs). Suggestions are given for future experiments to improve the sampling policy of the method to improve accuracy and to improve overall scalability.</p>
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Abdallaoui, Berrada Chakir, and aida Ciro. "Bottlenecks in the Freight Forwarding sector in West - coast Africa." Thesis, Jönköping University, Jönköping International Business School, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-9589.
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<p>Problem – The expansion of global trade and supply chain integration has put great emphasison logistics, particularly in the intermediary sector, freight forwarders. Whilst in developedcountries freight forwarders benefit from competitive markets and trade facilitatingpolicies, this sector in West coast Africa exhibits low logistics performance levels. Inorder to address such issues, one needs to analyse the problem and identify the causes; thisthesis focuses on identifying the bottlenecks in the freight-forwarding sector in west coastAfrica.Purpose – The main purpose of this study is to identify the bottleneck/s within thefreight-forwarding industry in west coast Africa, namely: Angola, Cameroon, DR of Congo,Gabon, and Nigeria.Method – This thesis employs a pre-study and case study method, to ensure sufficient collectionof relevant material, taking into account the lack of research in this subject. We usedthe material obtained from the interviews and the secondary source, to structure our purpose,research questions, and to define the case of our study.Results – The study concludes with a series of interesting findings; First, the activity of aFreight Forwarder depends on a series of factors that do not depend on the Freight Forwarderper se. And second, Freight Forwarders in order to accomplish their tasks, have accessto services that are shared by all providers, and that are beyond their control. To conclude,the study identifies infrastructure as a major bottleneck in the Freight Forwarding sector.</p>
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Chan, Ho-kuen. "An impact study of e-commerce development on a freight forwarding company : a case study /." Hong Kong : University of Hong Kong, 2001. http://sunzi.lib.hku.hk:8888/cgi-bin/hkuto%5Ftoc%5Fpdf?B23339482.
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Kisiliuk, Alvarado Alejandro Daniel. "Rediseño de Procesos de Tarificación y Costeo para una Empresa de Freight Forwarding." Tesis, Universidad de Chile, 2010. http://www.repositorio.uchile.cl/handle/2250/103816.
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Almar Chile Ltda. es parte del grupo “Almar Group”, empresa dedicada al rubro del freight forwarding. El servicio que entregan es de coordinación de toda la logística de transportes que involucre el movimiento de una carga desde un destino a otro.
Inicialmente, la empresa fue fundada por necesidad de su par en Argentina, gracias a la obtención de tres importantes cuentas mineras. Durante los años 2007 y 2008, más del 95% de las operaciones que se desarrollaron fueron de estos negocios. El 5% restante fue dedicado a realizar ochenta y ocho operaciones con clientes propios, de las cuales, un 51,14% de ellas al cliente se le cobró más de un 10% de lo pactado en la cotización, situación que provocó que incluso un 17,32% de ellas hayan arrojado un margen final negativo sumado a un lógico malestar de los clientes ante esta situación. Dado lo anterior, la empresa dejó de ganar un 105% de las ganancias.
Durante el 2009, terminan las cuentas mineras, situación que obliga a orientar los negocios de la empresa a obtener nuevos clientes, pero dado los altos índices de cotizaciones fallidas, dichos clientes están disconformes con el servicio obtenido.
Ante esta problemática, se realizaron dos encuestas a 20 empresas cada una, la primera a clientes que rechazaron la cotización y la segunda a los que la aceptaron dentro del período de estudio. El resultado obtenido fue que el atributo de Presentación tenía una buena evaluación, no así los de Rapidez, Claridad y Nivel de Detalle. Posteriormente, se procedió a modelar el Proceso, y así identificar las etapas que estaban arrojando problemas.
El resultado del modelamiento de la situación actual, fue que el proceso tardaba treinta horas en ejecutarse (la competencia lo realiza en diez horas) y que no existía acceso a ningún tipo de información histórica para realizar la cotización. Esto, sumado a que cada actor del proceso trabajaba de forma “independiente”, lo que ante vacaciones, enfermedad, imprevistos, entre otros, no existía la posibilidad de reemplazos.
Se procedió como Propuesta de Solución el diseño de una Plataforma Computacional, que mediante el rediseño de los Roles y Casos de Uso del modelo actual, más el diseño de una Estructura de Datos e Información, logran desarrollar el proceso en 9,45 horas, disminuyendo el tiempo de respuesta a un 31,5% del tiempo que tarda actualmente. También el rediseño dispone del 82,45% del tiempo a estudiar requerimientos, información, verificar posibles errores y confeccionar el documento, con el fin de entregar una propuesta de valor al cliente ante sus requerimientos.
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Chan, Ho-kuen, and 陳浩權. "An impact study of e-commerce development on a freight forwarding company: a case study." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B31945351.
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Štěpánek, Jindřich. "Úloha zasílatele v exportní přepravě LCL zásilky do USA." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-205478.
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This diploma thesis describes ocean freight LCL export shipment from the Czech republic to USA. Freight forwarder not only arranges the transportation, he can also offer complementary services like warehousing, packing or customs clearance of shipment. After definition of freight forwarding I described current situation on the ocean freight transportation market, especially infrastrucuture and means of transportation. There are more strict rules for shipments imported to USA. In cooperation with customs declaration I tried to describe all the steps, that are necessary to start arranging export shipment. The last part of diploma thesis describes specific business case of arranging LCL export shipment to USA.
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Valinskaitė, Indrė. "Ekspedicinių sutarčių skirtumas nuo kitų civilinių sutarčių." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2007. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2006~D_20070130_224216-31244.
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Project deals with the legal regulations of freight forwarding contract mainly focusing on the provisions of Civil Code of the Republic of Lithuania as one of the main mandatory instruments regulating the contract mentioned above. The aim of this project is to indicate the peculiarities of freight forwarding services and contract. The article begins with analysis of functions and concept of freight forwarder. As well different titles used for freight forwarding contract are analyzed. The analysis continues with the discussion of freight forwarding contract elements such as contracting parties, their rights and obligations, form of the contract.
As well this article approaches comparative analyses of the contract of freight forwarding, carriage and other civil contracts. Freight forwarding and carriage contracts are clearly connected, however, this connection as well as differing aspects are not self evident and in some cases very problematic. The project suggests some essentials that can be used for contract legal evaluation. The article concludes that the freight forwarding contract dissociation from other contract and especially from carriage contract may determinate the liability of the party.
In case of international carriage of goods by road the interaction of the mandatory 1956 Geneva Convention on the contract for the International carriage of goods by Road (CMR) and the Lithuanian Civil Code provisions concerning the carriage and freight forwarding in the... [to full text]
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Mrkvová, Petra. "Zasílatelská smlouva, aktuální a navrhovaná právní úprava." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-113168.
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The thesis focuses on the Czech regulation of forwarding contract. The aim of this thesis is to answer the question whether planned legislation in The New Czech Civil Code is type of modern legislation, which takes into account the needs of freight forwarders and international developments in the unification and harmonization of forwarding contract. The answer is based on analysis of the current legislation of forwarding contract, jurisprudence and comparison with regulation abroad.
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Průchová, Nikola. "Uplatnění mezinárodní silniční přepravy v rámci aktivit zasílatelské firmy Transforwarding a.s." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-162178.
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The goal of this diploma thesis is to give a comprehensive overview about the use of international freight road transportation within forwarding company Transforwarding a.s. and also to suggest suitable solution for their future system of organizing international freight road transportation within a new area.
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Fredrick, Kingsley, and Danielle Christopher. "Investigative analysis of CRM System Implementation and the challenges attached to its integration into existing ERP System. From an Organization Perspective : A case study of a Freight Forwarding Company in Sweden." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Centre of Logistics and Supply Chain Management (CeLS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-43891.
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Enterprise Resource Planning and Customer Relationship Management are two essential concepts in the global supply chain. These aspects are considered to be the backbone of organizational success as they ensure that the upstream and downstream members of the chain are working effectively to deliver services that meet the standards and the customer’s requirements. Customer satisfaction in the freight forwarding industry, especially for the Case company is the priority. Integration of new systems in the centralized repository so that the information sharing is facilitated, and decision making is strengthened. Vendor selection, implementation of the new system, and customer satisfaction are the essential parts of this study. As there is significant competition in the industry, there are increasing challenges in boundless trading. Several researchers have conducted a study on this aspect to evaluate the critical success factors driving ERP system successfully. In this study, the researchers aimed to analyse the importance of implementing a CRM system in an ERP system of the Case company and evaluate how it positively influenced the organization.The researchers in this study used a triangulation approach and made use of both primary and secondary data in the study. For primary data, there were several detailed interviews conducted while the secondary data was collected through the comprehensive literature review. The results showed that there had all the research participants emphasized massively on the importance of customer relationship and implementation of a new system in the organization. There were specific challenges that were faced by the organization, especially concerning the employee resistance to change and the increase in the costs of the organization. However, the benefits outweigh the costs, and it is suggested to continuously improve the system for the sake of enhanced the organization’s performance.
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Ermolaev, Andrey. "Efficiency Of Road Transport Intermediaries In International Trade." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-205783.
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The thesis is to provide comprehensive efficiency analysis of road transport intermediaries in terms of international trade between the Commonwealth of Independent States and the European Union. The analysis establishes particular patterns and provides solutions of how to increase financial effectiveness of the supply chain in case freight forwarding companies are involved in the process.
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Miliušis, Paulius. "Įmonės CAF konkurencingumo didinimas marketingo priemonėmis." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2008. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2008~D_20080825_133314-29117.
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Šiame darbe yra apibūdinami teoriniai ekspedicinės veiklos aspektai, apibrėžiamos konkurencijos ir konkurencingumo sąvokos, pristatomas marketingo priemonių kompleksas ir atskleidžiamos jų panaudojimo galimybės ekspedicinėje veikloje. Darbe remiamasi konkrečios ekspedicinės įmonės „CAF“ pavyzdžiu, analizuojama jos veikla bei vertinamas konkurencingumas ir jo didinimo galimybės marketingo priemonėmis. „CAF“ įmonės konkurencingumui įvertinti naudojamas ir kokybinis tyrimas taikant interviu metodą, o gauti tyrimo rezultatai pateikiami kaip reikšmingi kitų ekspedicinių kompanijų konkurencingumo didinimui.<br>This work is written to show freight forwarder company’s competitive ability and to find out which changes could influence company’s profit and create more effective managing. It was taken an example of real Lithuanian freight forwarder company. It was interviewed employees of this company and analyzed their reports to realize main problems in freight forwarding activity and find out which actions could make company’s action more competetive.
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Česnulevič, Jelena. "Ekspedicinės ir kelių transporto įmonės veiklos efektyvumo lyginamasis tyrimas." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2009. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2009~D_20090626_101620-28085.
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Šio darbo tikslas – atlikti ekspedicinių ir transporto įmonių veiklos efektyvumo lyginamąjį tyrimą. Tyrimui turi įtakos esama situacija transporto sektoriuje, todėl darbe įvertinamos kelių transporto sektoriaus plėtros perspektyvos bei analizuojamos krovinių vežimo apimtys per pastaruosius 5 metus. Darbe remiamasi apklausoje dalyvavusių respondentų atsakymais apie jų įmonių veiklos efektyvumą. Atlikus tyrimą buvo nustatyta, kad ekspedicinė veikla (dabartinėmis sąlygomis) yra efektyvesnė, nei vežimo. Tam turėjo įtakos tai, kad 2008 metai buvo nuostolingi vežėjams, nes didėjo degalų kainos bei mažėjo krovinių vežimo apimtys. Remiantis respondentų atsakymais, galima teigti, kad transporto veikla tampa mažiau pelninga, nes beveik pusė jų, jeigu tektų rinktis iš naujo, kuo užsiimti, pasirinktų kitą veiklą. Kita dalis respondentų nurodė, kad užsiimtų ekspedijavimu. O tai reiškia, kad ekspeditorių padėtis yra lengvesnė nei vežėjų. Tik maža dalis apklaustųjų pasirinktų vežimo veiklą. Darbą sudaro 5 dalys: įvadas, analitinė-metodinė dalis, eksperimentinė-tiriamoji dalis, išvados ir siūlymai, literatūros sąrašas. Darbo apimtis – 81 p. teksto be priedų, 13 iliustracijų, 3 lentelės, 52 bibliografiniai šaltiniai.<br>The aim of this work - to perform comparative analysis of forwarding and transportation companies activity efficiency.
The present situation in the transport sector has influence upon the analysis, therefore in the work, the perspectives of road transport sector expansion are evaluated, also cargo transportation volumes during the latter 5 years are analyzed.
The work is based on the answers of the respondents, who participated in the survey - about the efficiency of their companies' activity.
When the analysis was made, it was established, that the forwarding activity (in the present circumstances) is more effective than the transportation activity. Also this fact, that the year 2008 was loss-making to the carriers, because the fuel prices increased and the volumes of cargo transportation decreased, had influence on the research results.
On the grounds of respondent answers, it can be stated, that transportation activity becomes less profitable, because nearly half of the respondents, if they had a possibility to choose newly what activity to take, would choose the other activity. Other part of the respondents has indicated that they would use forwarding. And this means, that the condition of forwarders is easier than the carriers' condition. Only the little part of the respondents would choose the carrier activity.
The work is made from 5 parts: introduction, analytical-methodical part, experimental-investigative part, conclusions and suggestions, list of literature.
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Hošková, Lucie. "Zasílatelství námořních přeprav v ČR." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-162177.
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The aim of this thesis is to provide a reader with the most complex information possible about the field of freight forwarding specialized in maritime shipping and about all the processes which take place in this area. This information could serve for a better orientation for trade or manufacturing companies which need to use maritime transportation and which do not have any or have only little experience with it. My aim is also to show, how to communicate with freight forwarding companies and what prices can be expected.
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Joshua, David. "Internal factors influencing job satisfaction in a freight forwarding company." Thesis, 2008. http://hdl.handle.net/10321/516.
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Submitted in partial fulfilment of the requirements for the degree of
Masters in Business Administration, Business Studies Unit, Durban University of Technology, 2008.<br>This paper examines the issue of job satisfaction within a freight forwarding company. The widespread dissatisfaction coupled with high staff turnover has necessitated a study of this nature. Due to the broad nature of this topic, this study focused specifically on company factors with the intention of determining which of these factors, if at all, were primarily responsible for the dissatisfaction that was prevalent. Company factors, upon which the study was based, were identified to try to assist management understand the full extent of the dissatisfaction. The intention was to identify the specific company factors that were contributing to the dissatisfaction in order to help curb the high level of staff turnover within the company.
The study was conducted as staff were leaving at an alarming rate without the necessary steps being taken to address the problem.
The methodology that was used was to send out a questionnaire to a broad section of the staff where the company factors were outlined and staff had to rate their level of satisfaction.
The results that were obtained outlined which of these company factors contributed to the dissatisfaction that was prevalent. It zoned in on the important issues that needed to be addressed as opposed to addressing issues that were not as important. There were some distinct patterns that were found in the data. None of the factors investigated scored ratings of 4 or 5 (satisfied or highly satisfied) and the results showed a general dissatisfaction within the company.
This research is an invaluable source of information not only to this company, but to other freight forwarding companies to prepare them for similar problems that they may encounter within their companies. It is envisaged that companies who take heed of the findings will not experience high levels of dissatisfaction as well as high staff turnover but they would retain their personnel especially their skilled workforce.
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TA, QUANG-MINH, and 謝光明. "Effect of E-customs on Freight Forwarding of Vietnam." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/eephm3.
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碩士<br>國立高雄大學<br>國際企業管理碩士學位學程<br>107<br>In recent years, with the renovation and open-door policies from the Government, the economy of Vietnam has constantly developed and achieved great achievements. Along with that development, import-export procedures have been gradually innovating and improving to support other economic activities. With the attention of the Government and the Ministry of Finance, Vietnam Customs has made great efforts and achieved some initial results in the process of reforming freight forwarding procedures. Many methods have been implemented by the Customs department in the management process, especially the application of information technology to manage import-export activities. By applying E-customs, procedures are enhanced so that it becomes simpler and transparent. However, E-customs procedures still have limitations and need improvements. From this research, the relationship between E-customs and freight forwarding activities are explored. Research findings are as follows: (1) Among many factors, Format, Flexibility and Satisfaction are the most successful functions based on rating of user and (2) The satisfaction of users is different in each part of Vietnam. Lastly, implications and suggestions are addressed based on final results of this study.
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Lien, Ming-Hui, and 連名慧. "A study of Ocean Freight Forwarding Standard Trading Condition." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/73036035749435115463.
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碩士<br>國立臺灣海洋大學<br>海洋法律研究所<br>102<br>Due to the transformation of international trade and transport modes, ocean freight forwarder in addition to being an agent of the shipper, may also be due to issuing bills of lading , or collecting of the total freight ,to become the carrier. Therefore, the freight forwarder in different identity having problem of responsibility with their customers, how to identify its responsibility will likely be based on it identify.
In order to solve the above problems, the International Federation of Freight Forwarders Associations who regulates the FIATA model rules for freight forwarding services , terms of model clauses, providing each member groups to use in order to solve between their customer-related liability on the basis of judging.
This thesis touches the content of FIATA standard trading condition, and will be compared with the content of IOFFLAT standard trading condition (International Ocean Freight Forwarders and Logistics Association , Taiwan ), together with other existing national and freight forwarder standard trading condition for comparison.
In my conclusion , whether IOFFLAT standard trading condition is being used as the basis for freight forwarder liability issues or to give suggestion, solution.
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趙國棟. "Employees’ Personality and Job Performance in Ocean Freight Forwarding Industry." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/27813097580607289205.
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碩士<br>國立臺灣海洋大學<br>航運管理學系<br>99<br>One of the most popular personality trait models is the Five Factor Model (FFM), which includes the big five domains, namely, openness, conscientiousness, extraversion, agreeableness, and neuroticism (OCEAN). Each of these five domains includes six facets. Previous researchers have employed OCEAN factors to discuss the relationship between human personality and job performance. NEO Personality Inventory is a professional psychological assessment instrument published by Psychological Assessment Resources (PAR) Inc. NEO Personality Inventory-Short Form (NEO-PI-S) is sent to local Taiwanese freight forwarders, and their responses are used to study the relationship between employees’ personality traits and their job performances (including task performance and contextual performance) for the ocean freight forwarding industry in the Northern Taiwan.
Multivariate analysis technique and regression technique are used to analyze surveyees’ responses. Research results reveal the following eight issues findings,
1. Both extraversion and conscientiousness have positive correlation with task and contextual performance.
2. Employees with higher score on the facets of the neuroticism domain have no significant correlation with their task performance and contextual performance
3. The relationship between employees’ openness and job performance (both task performance and contextual performance) is not significant.
4. The relationship between employees’ agreeableness have positive correlation with contextual performance,but have no significant in task performance.
5. Employees’ seniority has a positive correlation with both their task performance and contextual performance.
6 .Employees’ personality trait affects their task performance, and the mediating effect of context performance is found to be significant on task performance.
7. Elder workers and married workers have higher conscientiousness personal traits and have both better task performance and contextual performance.
8. Employees’ with high perception scores on extraversion personal trait and conscientiousness personal trait have high degree of task performance via contextual performance. Personnel managers in forwarding industry can use the psychological test to recruit job applicants with high consciousness and extraversion personality trait to increase the forwarder’s job overall performance.
Key Words: Job Performance, Five Factor Model, Ocean Freight Forwarders
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Anh, Nguyen Duc, and Nguyen Duc Anh. "Measuring customer satisfaction on air freight forwarding services at F.D.I Company." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/gf2bh5.
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碩士<br>義守大學<br>企業管理學系<br>106<br>The thesis was conducted on customers of FDI companies in the southern key economic region: Ho Chi Minh City, Binh Duong and Dong Nai, namely those with demand and experience in using Air freight forwarding services from FDI Company. The qualitative research with focus group has identified aspects that affect customer satisfaction in air freight forwarding services: (1) service reliability; (2) Freights, service fees and variety of products and services; (3) customer service; (4) office and agent network; (5) tangible factors. The results of the analysis show that the priority factors 1 that should be improved by FDI include: Fast supply of accurate documentation, Service provided as agreed/ introduced, Resolution of complaints/ claims, Competitive service fees, Agent quality. The priority factors 2 that should be improved are Notification of problems, Answering customers'' questions/ requirements, Considerate service in peak seasons, Technology and Trademark. Upon defining the limited problems that affect customer satisfaction, the author proposes some practical solutions for improving customer satisfaction in air freight forwarding services at FDI company.
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Chen, Mu-Liang, and 陳木良. "Design and Implementation of a Tracking System for Freight Forwarding and Logistics." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/46220178604128690354.
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碩士<br>國立成功大學<br>工程科學系專班<br>95<br>This research is to implement a car information plateform for tracing the position of the vechicle and the pedigree of the drugs in a container. The system can record the percise status of goods and the position of the vechicle by Bluetooth, GPS, GSM and GPRS technologies.
The hardware plateform consists of a microconotroller, a Bluetooth unit, a GSM/GPRS unit, a GPS unit, flash memory and a keyboard. The platform can communicate with “intelligent physical environment recorders” by the Bluetooth unit to collect the tempeture and humidity data. Then the plateform communicates each recorder with individual configuration files defined from the remote control center. The remote control center can get information of each recorder monitored by the hardware plateform on the vechicle though the GPRS communication link. In the data exchange session, the longitude and latitude information captured by the GPS module on the hardware platform will also be saved into the data package sent to the remote control center.
The operators in the remote control center room can compare the pre-scheduled route with the real route. The operator can query the temperature and humidity data form the intelligent physical environment recorders anytime from the database. Take the vaccine storage management for an example, lots of vaccines should be preserved in a constant low temperature environment all the way. But the information of physical environment may not always provided by the material flow distributor.
We present the hardware system which can provide physical environment information of goods and percise position records of the vechiels. All the information will be integrated with an underdevelopment ePedigree system that follow EPCglobal specifications.
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Lake, Robert H. Jr. "An analysis of international air freight forwarding support for the United States Navy." Thesis, 1985. http://hdl.handle.net/10945/27966.
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CHUANG, LI MIN, and 莊立民. "The Antecedents of Customer Retention in the Maritime Freight Forwarding Industry in Taiwan." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/7g3gqv.
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碩士<br>國立臺灣海洋大學<br>航運管理學系<br>100<br>With the transformation of the industry, the migration of manufacturing and deterioration of international economic environment, long-term slump in the market and intense competition, the maritime freight Forwarding industry in Taiwan faced serious wastage and lack of sources of new customers. In this operating environment, operators can improve company’s profitability and achieve cost savings if they can reduced the customer wastage.
The major purpose of this research is to find out the factors of customer retention for ocean freight forwarding industry. Through literature review and questionnaire survey of manufacturers in Taiwan, this study extracts some dimensions of customer retention by using exploratory factor analysis. It further conducts structural equation modeling (SEM) analysis to check the domain reliability, validity and path analysis with latent variables for examining the fitness. The main results show that price awareness has no negative influence on customer retention; however, factors of service quality, customer satisfaction and switching barriers are having significant positive effect on customer retention.
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KO, CHIA-HSIU, and 柯佳秀. "Applying Value Stream Mapping to Improve the Export Operation of Air Freight Forwarding." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/2uvd8e.
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碩士<br>國立交通大學<br>管理學院運輸物流學程<br>105<br>For general customers, having high-quality services is the most important
consumer demand. In terms of air cargo, customers will change their cooperation
preferences when being unsatisfied with the service quality because of differences
between real conditions of services provided by companies and customer expectations.
Using both lean logistics and value stream mapping for export procedures of air cargo,
this study designed to find out the waste process and to provide an improvement plan
in order to enhance the service quality and create the value for customers. The results
showed that customs declaration and cargo tracking were the two procedures with the
longest waiting time and without added values in current export air procedures of the
case company. Based on the future value stream mapping, joining the information
systems to support and improve the efficiency of export air procedures can be a
potential management strategy, direction and implementation for the case company.
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Dudík, Jan. "Zasilatelství." Master's thesis, 2016. http://www.nusl.cz/ntk/nusl-345409.
Full textAbstract:
Freight Forwarding The content of this thesis is a treatise on the issue of freight forwarding contract conclusion as well as on the topic of freight forwarding in general, namely in the context of Czech laws together with the laws of Germany and Austria. The thesis is divided into five chapters, whereas the author emphasizes, besides the comparison of the current and the previous legislations the clarification of basic terms of the law of transport and conceives the text as an elementary insight into an often overlooked issue. Demonstrated on the historical context, outlined in chapter two of the thesis, is the rather dynamic evolution of the branch as well as the set back of its promising beginnings in our countries caused by the installment of the totalitarian regime in the late 40s of the last century. Prevailing in the following legislative excursion, contained in the third chapter, is beside the aforementioned comparison, a pure analysis of the rights and obligations of the forwarding contract parties, means of their securing as well as of the alternative liability regimes, when included is also a brief description of the related types of contracts and the model transport documents used in the freight forwarding business branch. The fourth chapter consists mainly of an analysis of the legal...
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Hsu, Yu-Ju, and 許毓茹. "A System Dynamics Approach for Person-Organization Fit - Example of Maritime Freight Forwarding Industry." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/86838476079220180782.
Full textAbstract:
碩士<br>國立臺灣海洋大學<br>航運管理學系<br>100<br>Due to international trade more and more frequent, the demand of transport is rising. In the time for everyone to seize every minute, the freight forwarder has become the most important and indispensable part of the global logistics chain. And the most important two key factors are financial and human resource management, which are the elements for success. However, the industry is facing a high staff turnover, the first reason is because of the characteristics of the industry, the second is the problem of management system.
This research will base on the status of human resource in the ocean freight forwarder, and analyze the related elements of person-organization fit under system dynamics model and quality method. The model includes three loops: “turnover rate, job pressure and p-o fit,” “positive working attitude, organizational behavior control and p-o fit,” and “organizational behavior control, accountability and p-o fit.” According to the pattern drawn on available factors, I expect to reduce staff turnover rate, continuing enterprise recruit and high personnel costs because of the change in management methods, and enhance the competitiveness and sustainability of the shipping industry.
According to results of research, the most related factors effect “staff-organization fit” is staff personal trait, but the variables that enterprise can control only organization behavior control and performance responsibility. A better way to upgrade overall effectiveness, manager should use both ways to reduce the feeling of pressure of staff and help staff to find the way to adjust the pressure. However, manager must cautiously use both variables to avoid conflict of outcome of variables mentioned above. In the end, I offer outcome and suggestions, and except to have enssential contribution for the future of transportation industry.
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Chen, Hsiang-Yu, and 陳享郁. "A Study on the Implementation of Corporate Social Responsibility by the Ocean Freight Forwarding Industry." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/u9bm35.
Full textAbstract:
碩士<br>國立臺灣海洋大學<br>航運管理學系<br>105<br>The purpose of this study aims to explore the possible practices of corporate social responsibility (CSR) adopted by Taiwanese Freight Forwarding industry. With the current global economic recession, shipping market is still under oversupply pressure and the fledging strict nationwide employment regulations policy which caused the operating cost steeply increase and result in profitability declined for the industry. The study intends to find out the possible CSR practices used by Freight Forwarders to increase their competitiveness which include the effort that input in improving environment protection and social progress. Through extensively reviewing the relevant CSR report in the liner shipping industry which addressed the status of executing GRI 4.0 and carrying out in-depth interviews with several top managers in ocean freightforwarding industry to understand the overall industry development and business demand. The research findings showed that the corporate social responsibility (CSR) in the freight forwarding industry is still mainly the same as the shippowning industry which focuses on improving their company operating policy, environment protection practices and social advancement policy. However, there are still some minor differences between these two industries. In addition to improve the public welfare and their social service, the study suggests freight forwarding enterprises to set up a specific unit to promote thier corporate social responsibility (CSR), to handle their stakeholders’ interest, and to appropriately issue their Corporate Social Responsibility Report. Thus, shippers and general public will have a better understanding about the moral roles that our freight forwarding industry has played and to improve the image and brand value for these ocean freight forwarders.
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Wang, Chang-Han, and 王昶翰. "A Study on the Service Criteria of Sea Freight Forwarding-Empirical Analysis for Sea Freight Trade of Textile Industry between Taiwan and Hong Kong." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/tnpad2.
Full textAbstract:
碩士<br>開南大學<br>物流與航運管理學系<br>102<br>The globalization and cross-strait trading normalization between China and Taiwan on textile industry, the industrial structure had been transformed from labor -intensive to technology service-oriented, so as to meet with requirement of reduce cost on production line, the production base are major transferred to mainland China through Hong Kong . The freight forwarding in Taiwan forced on main manpower and resources on Taiwan to Hong Kong so as to obtain the textile industry cargo.
This study investigates the relationship between service criteria of sea freight forwarding and client satisfaction of textile industry. Firstly, this paper conducted the Delphi method as an initial item for experts’ service criteria and satisfaction. Second, this study attempts Taiwan textile industry as the empirical questionnaires under Important-Performance Analysis, which construct a measure to service criteria for sea freight forwarding, and explore Taiwan 's textile industry client satisfaction. Eventually this paper analyzes the relationship on importance of service criteria and client satisfaction. The actual textile exporters of 103 valid questionnaires were collected, the results found that:
The client satisfaction of textile industry is below the degree on service criteria of freight forwarding. Freight forwarding in minor difference of competitive marketing environment, client realizes that the marketing tool of both zero shipping expense and refunds caused less attention on service criteria and satisfaction. According to item analyzes that it is essential to focus on destination service and promotes oversea office to increase company’s performance.
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SHIN, LIN CHIA, and 林家興. "The Relationship between Service Value of TPE Air Freight Terminal and Outsourcing Logistics Client Satisfaction – The Empirical Study of International Freight Forwarding in Taiwan." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/52383y.
Full textAbstract:
碩士<br>開南大學<br>觀光運輸學院碩士在職專班<br>102<br>This research aims to explore the relationship between international freight logistics outsourcing client satisfaction and service value of TPE air freight terminal. In order to create the criteria on TPE air freight terminal and explore the satisfaction items on international freight logistics client; moreover this paper analyzes a correlation analysis between service value and client satisfaction. The research target for this study is the actual international freight logistics client in Taiwan, totaling 151 successful questionnaires. The research findings are as following: (1) Service value and satisfaction revealed significant correlation. (2) Air freight and sea freight forwarding management pattern differ on the degree placed on each service value in Taiwan. (3) Air freight and sea freight forwarding management pattern differ in the level of after service experiences exhibited by each client satisfaction in Taiwan. As demonstrated by the empirical study that service value and satisfaction of TPE air freight terminal revealed significant correlation. In addition, the different international freight logistics client patterns in Taiwan exhibited different service value and relative focuses, which led to the different factors of satisfaction.
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Tsai, Chih-Hung, and 蔡志宏. "Using QFD to Analyze the Quality of Asian Freight Forwarding Service – A Case of a Taiwanese Company." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/3p72d9.
Full textAbstract:
碩士<br>國立臺灣海洋大學<br>航運管理學系<br>103<br>With the increasing of international trade volume, maritime transporthas become the dominanat way for transorting goods globally.Enhance competitiveness, many shipping companies have setup their logistics subsidiaries, which have become the competitors of freight forwarders. Therefore, service quality is playing an important role for shippers to select their freight forwarding service providers. In this study, quality function development (QFD) and Analytic Hierarchy Process (AHP) are applied to analyze the importance of service qualityabout freight forwarding service. This study takes a Taiwanese forwarder which is a representitive company in Intra-Asian market as an example to constructure a house of quality (HOQ). The result found that, the critical items concerned by most customers are “emergency or unexpected situations can be handled quickly”, “high amount of claims”,“high reliability of schedule”, “customized shipping and cargo tracking ”and “flexibiliy of freight rate” etc. These items are of priority to be improved for the forwarders which focuse on the Intra-Asian market.
Keywords: freight forwarder, service quality, QFD, AHP
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Liao, Chia-Lin, and 廖家麟. "Identifying the Influence of Service Recovery on Service Quality, Satisfaction and Loyalty in Ocean Freight Forwarding Service." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/qk858k.
Full text
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徐文珠. "Empirical Study of Sea and Air Freight Forwarding to Outsource on the Third Party Logistics Provider in Taiwan." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/wcvt2s.
Full textAbstract:
碩士<br>開南大學<br>觀光運輸學院碩士在職專班<br>105<br>The purpose of this study is to develop the service value between on sea and air freight forwarding and third party logistics provider in Taiwan, taking account of their subjective perception toward service value. This study introduced Delphi method to define the construct of service value provide an empirical validation of the construct and its underlying dimensionality, develop two generic service value groups with desirable psychometric properties and explore two scales’ theoretical and practical applications. Empirical studies on this exploration were sea and air freight forwarding executives from 87 usable responses in Taiwan. Based on factor analysis, there exists significant relationship between sea and air freight forwarding and third party logistics provider in Taiwan. The research findings are as following:
1. The customized value and customer value revealed significant correlation to supply chain value.
2. The efficiency value and customized value revealed significant correlation to supply chain value.
3. The customer value and customized value revealed significant correlation to efficiency value.
4. The supply chain value and customized value revealed significant correlation to efficiency value.
Taiwan freight forwarding engaged in the creation of value of the occasion, to meet customer demand as the main demands and commitment to internal, external and information applications such as logistics integration, but in recent years, the industrial environment changes with the world-class integrated logistics industry to join, Seriously affect the survival of domestic contractors, the industry should be integrated into the logistics of international logistics and one-stop delivery of customized services, linking the development of a global integrated logistics services.
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Lin, Kuan Hung, and 林冠宏. "Strategy Choosing of China's Air Freight Forwarding Enterprise Based on Customer Satisfaction ——Taking Dimerco for Example." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/25819277929291234910.
Full textAbstract:
碩士<br>世新大學<br>傳播管理學研究所(含碩專班)<br>100<br>What controlled was removed with international aviation, the shipping agency of China's aviation has got all-round development, quickening of the process of economic globalization, improvement of China's service industry and manufacturing industry development level, the fast freight business of IT products, bio-pharmaceuticals products, and various commercial shelves, letters, parcels,etc. of expecting much in adding costly, prescroption increases day by day, procedure, the shortest time whose the intersection of aviation and logistics is can convenient in a safest way, most, finish the whole course of freight transportation, this has brought the good opportunity for development to the enterprises of air-mail express of China at an early stage of development. There are materials that indicate market of China's airfreight has already become the second major airfreight of world market second only to U.S.A., and market of China's airfreight is increasing with 10% growth rate of every year. After the global market opens, China aviation shipping agency enterprise has run into the strong challenge of the foreign formidable opponent, if you want to win fair play, China aviation shipping agency enterprise must be from setting about by oneself, look for the ability of one's own service customer of improvement.
Customer satisfactory thought originate from western countries, propose and lead by Cardozo, scholar of American, it into, on sale throughout domain for the first time on 1965 first. Since customer's satisfactory theory proposes, it has been the important strategy key elements of some enterprises all the time that the customer is satisfied, people begin to realize customer's satisfactory importance one after another too, the customer is satisfied in the market competition the important strategy meaning is extensively approved by people too, it is a kind of important strategy tool that enterprises obtained customers, dominated the market that people generally think customers satisfied. Even more like this as to service industry, as the intersection of service industry and typical aviation shipping agency enterprise of representative but speech, making has function that can't be ignored on competitive position of enterprises on the basis of customer's satisfactory strategy.
This text, to studying the background on the basis of what the shipping agency of aviation of China based on customer satisfaction is being chosen to study, after research purpose, research contents and research approach make an introduction, review and summarize the domestic and foreign relevant research about the aviation shipping agency. The theoretical foundation of the satisfaction to aviation shipping agency customer makes a relevant instruction subsequently, including customer's satisfactory intension, characteristic and conceptual model,etc., returning the meaning in which the satisfaction to customer's satisfactory influence factor and customer appraised at the same time makes an introduction. Then has analyzed to the current situation of the development of shipping agency of China's aviation, after introduce the aviation logistics briefly, have explained the current situation of the development of the shipping agency of China's aviation, existing problem, development potentiality and relevant enterprise's development countermeasure. Article competent international the intersection of logistics and group, China and Philippines of Israel, as example, analyze to the intersection of China and Philippines and competent international the intersection of logistics and the intersection of management and current situation and competitive strategy environment of group finally, make and choose, construct to the intersection of China and Philippines and competent international the intersection of logistics and competitive strategy of group from service system, give a new lease of life to by institutional framework, business procedure optimize and the intersection of corporate culture and the intersection of person who make the transition and respect launch and propose the relevant development strategy suggestion. The result indicates, customer's service strategy has already caused the concern that China and Philippines walk, current service system, institutional framework, business procedure, corporate culture of walking in China and Philippines slightly reflect, China and Philippines' competent institutional framework realizes the matrix type tissue, face the network tissue to develop; The business procedure has already begun to demonstrate that regards customer as the centre, by meeting customer's demand as the goal; Embody customer satisfactory strategy elements such as the customer, service, market,etc. in the corporate culture too, but China and Philippines walk and lack the systematic, service strategy system of customer of the overall situation.
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Jacobs, Augustin. "The effects of the concentration in the liner shipping industry on the services provided by ocean freight forwarding companies." Master's thesis, 2015. http://hdl.handle.net/10071/11120.
Full textAbstract:
JEL classification system: F630 Globalization and Economic Development, F120 Models of Trade with Imperfect Competition and Scale Economies<br>The present master thesis tackles the impact of the increasing concentration in the liner shipping industry on ocean freight forwarders. Ocean freight forwarders play an important role in the transport of manufactured goods on container ships and, the concentration in the liner industry is changing the relationships between shipper, carriers and freight forwarders.
This thesis gives the positive and negative aspects this industry’s concentration has on the ocean freight forwarders. To find out these aspects the thesis is based on four studies (Lu (2013), Perlman et al. (2009), Wen-Cheng and Gin-Shuh (2011) and Baluch (2006)) aiming to cover six research fields (the criteria used by shippers to select the ocean freight forwarder, the criteria used by the shipper to evaluate the OFF, the shipper’s advantages of using ocean freight forwarder’s services, the ocean freight forwarder’s import and export role, the ocean freight forwarder’s activities and finally, the criteria used by the ocean freight forwarder to select liner shipping companies). Then, the criteria from these research fields are analyzed to discover whether or not the concentration in the liner shipping industry influences them. The results of the thesis prove that the concentration in the liner shipping industry has a positive, and a negative impact on ocean freight forwarders.<br>A presente tese de mestrado aborda o impacto da concentração crescente da indústria de transporte marítimo nos transitários.
Os transitários marítimos desempenham um papel importante no transporte de bens manufacturados em navios porta-contentores e a concentração na indústria de transporte marítimo altera a relação que carregadores, transportadores e transitários têm entre si.Esta tese apresenta os aspectos positivos e negativos que a concentração desta indústria tem nos transitários marítimos. Para estudar estes aspectos, a tese foi baseada em quatro estudos – Lu (2013), Perlman et al. (2009), Wen-Cheng and Gin-Shuh (2011) and Baluch (2006) – com vista a abranger seis campos de pesquisa (o critério utilizado pelos carregadores para seleccionar o transitário marítimo, o critério utilizado pelo carregador para avaliar o OFF, as vantagens do carregador ao utilizar os serviços do transitário, o papel do transitário em importações e exportações, as actividades do transitário e finalmente os critérios utilizados pelo transitário para escolher as companhias de transporte marítimo). Posteriormente, os critérios destes campos de pesquisa foram analisados com vista a descobrir-se se a concentração da indústria de transporte marítimo os influencia ou não. Os resultados da presente tese provam que a concentração na indústria de transporte marítimo tem um impacto positivo e negativo nos transitários marítimos.
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Chou, Ching-Hung, and 周慶宏. "A Study of the Impact of HRM Actions on Organizational Commitment : An Example of Maritime Freight Forwardering Industry." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/68z794.
Full textAbstract:
碩士<br>國立臺灣海洋大學<br>航運管理學系<br>101<br>The major purpose of this study is to investigate the impact of human resource management (HRM) actions on organizational commitment. By questionnaire survey, the opinions were collected from those employees working in maritime freight forwarding industry in Taiwan. The main issues are: (1) What are the main opinions on HRM measures for workers in freight forwarding industry? (2) What are the main opinions on organizational commitment from workers? (3) What is the connection of HRM programs and organizational commitment?
This study discovers the following main results: (1) Regarding HRM programs, freight forwarders’ workers are happy with the “educational training” and “job specification and design”; but they are not satisfied with the “salary structure” and “relationship between employers and workers”; (2) Regarding the organizational commitment, workers express their “high willingness to work hard”, but “unwilling to stay on current job” and “low organizational recognition”. That means workers are unwilling to work on current company because they consider the current organization is not fit for them; (3) Employees are unwilling to stay on current job because they are not satisfied with the “salary structure” and “relationship between employers and workers”; (4) By conducting a regression analysis, the research finds out that factors of educational training, labor relationship, job specification and design and performance management will cause positive influence on the organizational commitment factor- willingness to work hard.
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Wu, Chia-Yu, and 吳嘉祐. "The Relationships between Service Quality, Switching Barriers and Customer Loyalty in Ocean Freight Forwarding Service ─ An Empirical Study of Pacific Star Express Corp." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/18265515701883278707.
Full textAbstract:
碩士<br>國立臺灣海洋大學<br>航運管理學系<br>97<br>This research empirically evaluates the correlation between service quality and switching barriers in relation to customers’ loyalty in the ocean freight forwarding industry. It uses information by shippers to investigate the differences between the two above-mentioned interactions. The questionnaire survey includes 93 customers of Pacific Star Express Corp. The methods of data analysis in this thesis are descriptive statistics, reliability analysis, validity analysis, factor analysis, correlation analysis and analysis of variance. The findings of this research indicate that service quality and switching barriers both have a significant correlation with customers’ loyalty. In the correlation between service quality and customers’ loyalty, there are significant differences among the shippers of different Volume ratio of consignments. In the correlation between switching barriers and customers’ loyalty, there are significant differences among the shippers of different company age and different volume ratio of consignments. Finally, this research proposes some suggestions for actual practice and subsequent research focus and direction.
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Sobral, Maria de Fátima Guimarães. "O controlo interno nas empresas angolanas: sua influência no desempenho financeiro dessas organizações: o caso da empresa EM – Freigth Forwarding." Master's thesis, 2016. http://hdl.handle.net/11144/2501.
Full textAbstract:
Angola é um país que nos últimos tempos, pela sua projeção e importância na
economia internacional, tem vindo a ser alvo dos mais variados estudos sobre os
mais variados temas. A investigação sobre o tema Controlo Interno pareceu-nos
pertinente para análise relacionando este tema com o Desempenho Financeiros
das Organizações.
Esta pesquisa tem como objetivo, discutir a utilização do Controlo Interno no
âmbito empresarial angolano, quais os métodos utilizados e, quais vantagens e
desvantagens que poderão estar associadas a estes mesmos métodos para a
reorganização e estruturamento do Controlo Interno Angolano, com vista a
analisar o impacto positivo no Desempenho Financeiro das organizações.
Foi feito um estudo de caso na empresa EM – Freigth Forwarding aplicando
questionários, através do método de entrevista, aos seus colaboradores no
sentido de verificar qual o grau de conhecimento sobre o tema, a existência, ou
não, de controlo interno na empresa e qual o seu impacto no desempenho
financeiro da organização, avaliado através da perceção dos inquiridos.
Da análise dos resultados obtidos foi possível evidenciar que o Controlo Interno
é existente e a sua importância é relevante para que a empresa obtenha um
bom desempenho financeiro e desta forma a empresa se revele “apetecível para
os investidores” e competitiva nos mercados nacional e internacional.
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Chang, Fu-Cheng, and 張輔正. "A Study on the Influence of Freight Forwarding Charge and Delivery Time on Business Performance—A Case Study of a Foreign Shipping Company Operating in Taiwan." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/04177118014668650179.
Full textAbstract:
碩士<br>國立中央大學<br>資訊管理學系碩士在職專班<br>94<br>Competition in the market of ocean shipping industry is escalating in recent years due to the phenomena of globalization. An obvious trend in this market is the ever increasing merger and acquisition activities. As a result of synergy, bigger players are getting upper hands in the game. At the same time, shipping companies also embark on ordering vessels with larger capacity. Their obvious strategy is to rapidly increase their market share to gain economy of scale and coverage of operational regions.
This study adopts a case study approach to look into a foreign ocean shipping company operating in Taiwan. Since freight forwarding charge and delivery time has long been treated as the key factors in operation strategies for shipping companies, this study attempts to analyze the related operation data of this company and their competitors, so as to look into the influence of these two factors on business performance of the company. This study will further analyze the effects of different shipping lines on the results.
Results indicate that the business performance of this company is not influenced by freight forwarding charge. In addition, delivery time also has the same effects. However, and important finding is that the effects of freight charge and delivery time on performance is different for different shipping lines. For example, the absolute price of freight will positively influence performance for the South Africa (RSA) line, while not for the South American line. As for delivery time, different effects are also found between delivery time and performance.
Apart from the statistical analysis, interviews with the CEO and other related salesperson and managers were carried out. The purpose is to reflect on the results and to discuss the possible implications. Conclusion is as follows:
The freight forwarding charge and delivery time of ocean shipping have different influences on business performance under different shipping lines. In other words, shipping company should adopt different strategies and methods for different shipping lines.
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HOUZIMOVÁ, Jana. "Analýza činnosti dopravního operátora." Master's thesis, 2008. http://www.nusl.cz/ntk/nusl-48211.
Full textAbstract:
An analysis of a transport operator´s job description My degree work is centred on the problems of a transport operator´s job in a forwarding agency. The introduction provides an explanation of a term of "dispatch service" and explains why logistics is so important in transport. Then there is a description of the transport development after 1990 and the changes transport had to undergo in the time of globalization. The main part of the work deals with the operator´s working procedure from an offer to a demand, an order and other actions to the final realization. A model example is given to represent an actual transporting process. The work also states conditions under which transport is executed, for example payment terms and terms of delivery. Next chapters outline the way of calculation, give a detailed description of collecting service (which is implemented within the bounds of CS Expres system) and of storing problems including the introduction of bar codes in stores and possibilities of logistic service extension. The conclusion is focused on the firm developing strategy.