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Journal articles on the topic 'Freight forwarders'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Poliak, M., E. Salamakhina, N. Lakhmetkina, and N. Zhuravleva. "Comparison of freight forwarder liability in selected countries of the European Union and selected countries of the Commonwealth of Independent States (CIS)." IOP Conference Series: Materials Science and Engineering 1247, no. 1 (2022): 012033. http://dx.doi.org/10.1088/1757-899x/1247/1/012033.

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Abstract The continuous flow of movement of goods on the world market forces manufacturers to turn to intermediaries who are able to organize cargo transportation services. At the moment, the most common intermediary is a freight forwarder. This article defines the understanding of the term freight forwarder, its role in the supply chain, as well as the risks associated with transportation. This article analyses the part of forwarding contract which deals with a limitation of the forwarder’s liability. The limitation of the forwarder’s liability allows predicting the amount of compensation to

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Liu, Naimeng, Rong Zhang, and Bin Liu. "Market Entry or Outsourcing? Game Analyzing Coastal Piggybacking Within Horizontal Competition." Systems 13, no. 5 (2025): 336. https://doi.org/10.3390/systems13050336.

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The shipping industry employs various strategies for outsourcing between freight forwarders and ocean shipping (OS) companies, including consignment and turnkey strategies. Freight forwarders often have a competitive edge in cargo canvassing, but many OS companies still engage in this practice. With China’s new policy liberalizing coastal shipping rights, OS companies are presented with two coastal shipping tactics: coastal transition and coastal piggyback (CPB). The interaction between OS companies and freight forwarders in the context of this policy change raises important strategic question

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3

Nam, Ji-Hye, Hee-Chan Ryu, and Choong-Bae Lee. "6A Study on Comparative Analysis of Freight Forwarder's Shipper Selection Factors Using Importance and Satisfaction Analysis(ISA)." Korean Academy Of International Commerce 37, no. 3 (2022): 117–35. http://dx.doi.org/10.18104/kaic.2022.37.3.117.

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Purpose : This study aims to provide implications for enhancing the competitiveness of freight forwarders by deriving factors for selecting forwarders and analyzing the importance and satisfaction and comparing these factors between freight forwarders and shippers. Research design, data, methodology : Data for this study was collected using a questionnaire administered to some 123 organizations. This paper employs T-Test to test statistically the difference between importance and satisfaction by freight forwarder group and shipper group. Results : The most important factors in the shipper's se

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Poliak, Miloš, and Ekaterina Salamakhina. "Comparison of the Multimodal Transport Operator’s and a Freight Forwarder’s Liability Limit in International Transport. Case Study." LOGI – Scientific Journal on Transport and Logistics 14, no. 1 (2023): 66–76. http://dx.doi.org/10.2478/logi-2023-0007.

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Abstract Understanding the limits of freight forwarders' liability helps to predict the scope of indemnification to the customer in case of damage or loss of cargo. The absence of international agreements regulating the limit of the liability limit of freight forwarders makes it difficult for customers to find freight forwarders with the most favorable conditions. A large number of factors, such as the type of forwarding contract, the country of registration of the forwarder, the status of the forwarder, existing international agreements, etc. can significantly affect the degree of liability o

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Vasantha, S., and S. Meena. "Challenges Faced by Freight Forwarders in their Operations in Chennai City, Tamil Nadu." Asian Review of Social Sciences 8, no. 1 (2019): 6–8. http://dx.doi.org/10.51983/arss-2019.8.1.1543.

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Logistics is the movement of goods from one place to other.Freight forwarders play a major role in logistics operations.The main objective of the freight forwarders is to dispatch the shipments via carriers. Forwarder has the ability to arrange cargo movement from one destination to another within a short limit of time.It is tough for a company to ship goods at a normal price without a forwarder. Forwarders are having a long-term relationship with carriers and obtain good deals in the least possible time. The forwarding operations and company strategy differ from one company to another, by pro

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Dr., K. Jayapriya, and Naveen Kumar T. "A Study on Freight Forwarders’s Function with Reference to Maxxpress Logistics Pvt Ltd.,." International Journal of Innovative Research in Information Security 09, no. 04 (2023): 336–40. http://dx.doi.org/10.26562/ijiris.2023.v0904.20.

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Freight forwarders typically arrange cargo movement to an international destination. Also referred to as international freight forwarders, they have the expertise that allows them to prepare and process the documentation and perform related activities pertaining to international shipments. Some of the typical information reviewed by a freight forwarder is the commercial invoice, shipper's export declaration, bill of lading and other documents required by the carrier or country of export, import, or transhipment. Much of this information is now processed in a paperless environment. A freight fo

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7

Salamakhina, Ekaterina, and Miloš Poliak. "The comparison of forwarding conditions in countries with a civil law system." Archives of Automotive Engineering – Archiwum Motoryzacji 98, no. 4 (2022): 56–64. http://dx.doi.org/10.14669/am/158054.

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The issue of creating international legislation capable of regulating the sphere of forwarding has been considered for quite a long time. The actively expanding volume of services provided by freight forwarders and the increasing blurring of its role and area of responsibility create problems in the mutual understanding of the participants in the client– forwarder – third party chain. The main obstacle to the implementation of an international legislative act is the difference in the laws and customs of individual countries. To identify these differences, the authors analyzed such factors as t

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Kanagavalli, G., and M. Manida. "Assessment on the Market Prospective of Freight Forwarding Business with Special Reference to Tamilnadu." ComFin Research 10, no. 2 (2022): 24–29. http://dx.doi.org/10.34293/commerce.v10i2.4807.

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A try has been made this studies article to assess the long term balance dating between the tendencies of global transportation, cargo forwarders have turned out to be ever greater critical in international transportation. Logistics is the motion of products from one region to different. Freight forwarders play a primary role in logistics operations. The main objective of the freight forwarders is to dispatch the shipments via vendors. The forwarder has the potential to arrange shipment motion from one destination to every another within a short restriction of time. It is tough for a business

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Purwoko, Harry, Edi Abdurachman, and Euis Saribanon. "Analysis of the Effect of Customer Service Competencies in Improving International Freight Forwarding Performance." Jurnal Manajemen Pelayanan Publik 9, no. 1 (2025): 23–43. https://doi.org/10.24198/jmpp.v9i1.58965.

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The performance of Indonesia Logistics is at the lowest rank as per 2023 the Logistics Performance Index of the World Bank. This is due to the freight forwarder’s performance that does the export-import logistics. This research aims to analyze the impact of customer service competencies on improving the freight forwarder’s performance. This quantitative research with five constructs and 23 indicators is validated and proven reliable. The questionnaire was targeted at 210 customer service managers or supervisors in Jakarta to obtain strategic insights into customer service roles in achieving co

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S., Balamurugan, and P. Jayasubramanian Dr. "FACTORS INFLUENCING FREIGHT FORWARDERS IN SELECTION OF AIRLINES." International Journal of Interdisciplinary Research in Arts and Humanities 1, no. 1 (2016): 151–56. https://doi.org/10.5281/zenodo.207052.

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The purpose of the study is to institute the factors influencing the freight forwarders on selection of airlines. The survey was conducted among the freight forwarders of different places. The study was focused to find whether there is any relationship with the profile of freight forwarders and services rendered by them. Through factor analysis four factors were identified such as swiftness, pre-emptiveness, Business tactics and vitality. The factors of services of freight forwarders were tested with the profile of the freight forwarders.

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Dr., P. Jayasubramanian, and Balamurugan S. "FACTORS INFLUENCING FREIGHT FORWARDERS IN SELECTION OF AIRLINES." International Journal of Interdisciplinary Research in Arts and Humanities 1, no. 1 (2016): 151–56. https://doi.org/10.5281/zenodo.215790.

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The purpose of the study is to institute the factors influencing the freight forwarders on selection of airlines. The survey was conducted among the freight forwarders of different places. The study was focused to find whether there is any relationship with the profile of freight forwarders and services rendered by them. Through factor analysis four factors were identified such as swiftness, pre-emptiveness, Business tactics and vitality. The factors of services of freight forwarders were tested with the profile of the freight forwarders.

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Kim, Young-hwan, Hee-chan Ryu, and Keun-sik Park. "Differences in Perceptions of Working From Home Due to COVID 19 as Held by Shipping Carriers and Freight Forwarders." Korean Academy Of International Commerce 38, no. 1 (2023): 157–75. http://dx.doi.org/10.18104/kalc.2023.38.1.157.

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Purpose: The purpose of this study is to present empirical data so that a long-term policy on working from home policy can be established by examining the differences in the perceptions of telecommuting that are held by freight forwarders and shipping companies and which were formed due to COVID-19. Research design, data, and methodology: We investigated the current status of freight forwarders and shipping companies, and selected from previous reviews the factors on telecommuting. Using a Likert five-point scale, a survey was conducted with executives and employees of freight forwarders

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Rajesh, Deepa, Sandeep Kumar Gupta, Svitalana Ilinich, and Nikhil Singh. "AN ASSESSMENT OF CHALLENGES AND FACTOR INFLUENCING THE FREIGHT FORWARDING BUSINESS IN THE LOGISTICS INDUSTRY." ECONOMICS, FINANCE AND MANAGEMENT REVIEW, no. 2 (June 30, 2023): 4–23. http://dx.doi.org/10.36690/2674-5208-2023-2-4-23.

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This research was undertaken with the sole aim of understanding some of the challenges and Factor Influencing the Freight Forwarding Business in the organizations involved the Forwarding and distribution of shipper Cargo encounter in their logistics operations. A freight forwarder is a person or company that organizes shipments for individuals or corporations to get large orders from the manufacturer or producer to market or final point of distribution. Forwarders will contract with a carrier to facilitate the movement of goods. A forwarder is not typically a carrier but is an expert in supply

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Nugymanova, G., M. Nurgaliyeva, Zh Zhanbirov, V. Naumov, and I. Taran. "Choosing a servicing company’s strategy while interacting with freight owners at the road transport market." Naukovyi Visnyk Natsionalnoho Hirnychoho Universytetu, no. 1 (2021): 204–10. http://dx.doi.org/10.33271/nvngu/2021-1/204.

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Purpose. To develop the methodology for choosing the strategies of freight forwarding companies in the situation of interaction with freight owners as customers of forwarding services. Methodology. The game-theoretical approach is used to formalize the conflict situation between a freight forwarding company and a cargo owner. A set of services proposed by forwarders is used as the base in order to represent possible strategies of a forwarder as the vector of probabilities that the respective services are provided for a client. The strategies of the cargo owner are represented as a binary varia

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Özsomer, Aysegül, Michel Mitri, and S. Tamer Cavusgil. "Selecting International Freight Forwarders: An Expert Systems Application." International Journal of Physical Distribution & Logistics Management 23, no. 3 (1993): 11–21. http://dx.doi.org/10.1108/09600039310039142.

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The recent changes in the international forwarding environment have witnessed the emergence of “new forms” of forwarders incorporating a broad spectrum of services under one roof. Such total logistics companies are becoming a critical third party in obtaining a competitive advantage in foreign markets. Hence, the evaluation and selection of an international freight forwarder is no longer a simple operational decision but a strategic one. Presents and explains an expert systems tool to assist decision makers in selecting the freight forwarder which fits their needs best. The system, called FREI

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Kiziltas, Elif B., Zeynep Sener, and Mehtap Dursun. "Evaluating Freight Forwarders in the Air Cargo Industry." International Journal of Economics and Statistics 9 (December 29, 2021): 97–101. http://dx.doi.org/10.46300/9103.2021.9.15.

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Freight forwarders are of great importance in the air cargo industry. As the cargo revenue constitutes an important source for airline companies, the evaluation of freight forwarders is vital for airlines’ success. This study employs DEMATEL method in order to prioritize the determined criteria for evaluating freight forwarders from the point of view of an airline. The calculated importance weights are used in an illustrative problem where the ranking of freight forwarders are obtained by employing the simple additive weighting method.

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Poliak, Miloš, Patrícia Šimurková, Michaela Mrníková, and Lenka Komačková. "Market Access in Freight Forwarding and Responsibility of Freight Forwarder." Transport and Communications 4, no. 2 (2016): 10–14. http://dx.doi.org/10.26552/tac.c.2016.2.3.

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The paper deals with the issue of different market access for the transport procurement in the EU in context of open market of providing forwarding services. The paper highlights different requirements of market access in freight forwarding. It also refers to the different responsibility of freight forwarder depending on membership in the national associations of freight forwarders. The contribution analyses the limitation of liability in freight forwarding and shows differences in contract of freight forwarding for particular shipments by model examples.

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Poliak, Miloš, and Ekaterina S. Salamakhina. "ANALYSIS OF THE RESPONSIBILITY OF FREIGHT FORWARDERS IN A NUMBER OF CIS COUNTRIES." International Journal of Advanced Studies 12, no. 1 (2022): 34–51. http://dx.doi.org/10.12731/2227-930x-2022-12-1-34-51.

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This article raises the issue of the difference in the amount of the responsibility of freight forwarders in selected countries of the Commonwealth of Independent States (hereinafter CIS). The purpose of this analysis is to determine and compare the amount of responsibility of freight forwarders in different countries. The collected information will be used in the future for the possibility of considering changes in the legislative norms governing international forwarding activities. The proposal to amend the legislative norms will contain the creation of uniform conditions for the responsibil

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Lehman, Hans. "European International Freight Forwarders." Journal of Cases on Information Technology 8, no. 1 (2006): 63–78. http://dx.doi.org/10.4018/jcit.2006010105.

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20

Gil-Saura, Irene, Gloria Berenguer-Contri, and Eugenia Ruiz-Molina. "SATISFACTION AND LOYALTY IN B2B RELATIONSHIPS IN THE FREIGHT FORWARDING INDUSTRY: ADDING PERCEIVED VALUE AND SERVICE QUALITY INTO EQUATION." Transport 33, no. 5 (2018): 1184–95. http://dx.doi.org/10.3846/transport.2018.6648.

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This paper focuses on analysing the determinants of satisfaction (service quality, perceived value), as well as its possible influence on customer loyalty of freight forwarders to freight transport service providers (by road/maritime/air) in Spain. To this end, we propose a causal model tested using information from 205 freight forwarders collected through personal interviews. The model was estimated using the Partial Least Squares (PLS) approach. Moreover, the existence of differences in the perceptions on the analysed variables between transport modes is tested through ANOVA. Results show th

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Balasubramaniyam.P, Mr, and Dr Sasirekha.K,. "A Study on the Role of Freight Forwarders in Logistics and Supply Chain Management." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 04 (2025): 1–9. https://doi.org/10.55041/ijsrem44010.

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Freight forwarders are essential in logistics and supply chain management, acting as intermediaries between shippers and carriers to ensure the smooth transportation of goods across both international and domestic borders. Their role involves coordinating various aspects of shipping, such as documentation, customs clearance, warehousing, and transportation, to ensure that goods reach their destinations efficiently, cost-effectively, and in compliance with regulations. As global trade continues to expand, the importance of freight forwarders has grown significantly, making them a vital part of

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Poliak, Miloš, Patrícia Šimurková, Marek Jaśkiewicz, and Salvador Hernandez. "Unification Proposal on Market Access for Freight Forwarding in the European Union." New Trends in Production Engineering 1, no. 1 (2018): 197–203. http://dx.doi.org/10.2478/ntpe-2018-0025.

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Abstract The paper deals with the issue of different market access for the transport procurement in the EU in context of open market of providing forwarding services. It highlights different requirements of market access in freight forwarding. The article proposes conditions of market access unification in freight forwarding based on analysis of the existing situation. It also refers to the different responsibility of freight forwarder depending on membership in the national associations of freight forwarders. The contribution analyses the limitation of liability in freight forwarding and show

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Byiringiro, Paterne. "Inbound Logistics Metrics and Performance of Freight Forwarders Association in Kicukiro District, Rwanda." Journal of Procurement & Supply Chain 7, no. 3 (2023): 87–93. http://dx.doi.org/10.53819/81018102t4230.

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The Rwandan Freight forwarders federation (RWAFFA) was established in 2013 to deal with the fragility that was in the clearing and forwarding industry, which worked without defined and professional procedures that led to poor and inefficient practices within the industry. The objective of this study was to examine inbound logistics metrics on the performance of Freight forwarders federation in Rwanda. A case of RWAFFA in Kicukiro District. This study was guided by three specific objectives which are toto evaluate order fulfilment accuracy level of freight forwarders in Rwanda, to determine the

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Sugiono, Ahmad, Agus Rahayu, and Lili Adi Wibowo. "Environmental Uncertainty Factor, Incoterm and Implication For A Strategic Alliance In Freight Forwarder Companies Case Study In Indonesia." Asian Journal of Logistics Management 1, no. 1 (2022): 1–15. http://dx.doi.org/10.14710/ajlm.2022.14230.

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The study analyzes the effect of environmental uncertainty and incoterms on strategic alliances. The population in this study is a freight forwarder company on the island of Java that has a global alliance. The research sample is 50 companies engaged in international freight forwarders. Based on answers from respondents were analyzed according to the research model developed from the theoretical framework using the structural equation model Smart-PLS approach. The analysis results show that environmental uncertainty and Incoterm positively and significantly affect strategic alliances. The alli

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Tongzon, Jose L. "Port choice and freight forwarders." Transportation Research Part E: Logistics and Transportation Review 45, no. 1 (2009): 186–95. http://dx.doi.org/10.1016/j.tre.2008.02.004.

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Ma, Xiao-Ying, Duo-Qing Sun, Shu-Xia Liu, et al. "Optimal Decisions in a Sea-Cargo Supply Chain with Two Competing Freight Forwarders Considering Altruistic Preference and Brand Investment." Systems 11, no. 8 (2023): 399. http://dx.doi.org/10.3390/systems11080399.

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Maritime transportation is a crucial component of international cargo transport, offering several advantages, such as route flexibility, large capacity, and cost-effectiveness. The competition and collaboration among the node enterprises in the sea-cargo supply chain system (SCSCS) directly impact the overall structure and efficiency of the supply chain system, introducing complexity in analysis. This research focuses on a two-level SCSCS comprising one shipping company and two competing freight forwarders, considering their altruistic preferences manifested through contributing to the shippin

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Sukwika, Tatan, and Harvin Dwipa Pranata. "Analisis Keselamatan dan Kesehatan Kerja Bidang Freight Forwader Menggunakan Metode HIRADC." Jurnal Teknik 20, no. 1 (2022): 1–13. http://dx.doi.org/10.37031/jt.v20i1.182.

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Companies engaged in the freight forwarders or transportation services with activities that pose a risk to the safety and health of workers certainly have the potential to cause danger, starting from the loading-unloading process, the delivery to storage. Therefore, a study on occupational safety and health (K3) is needed. The purpose of this research is to identify occupational risks on freight forwarders and to calculate the level of risk according to the level of likelihood and severity severity. The method uses HIRADC, data collected through observation and questionnaires. Respondents in t

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Dzulquarnain, Abi Hanif. "Analisa Kekuatan Internal Dan Perubahan Eksternal Dalam Menentukan Strategi Daya Saing Perusahaan." MANAJERIAL 8, no. 02 (2021): 135. http://dx.doi.org/10.30587/manajerial.v8i02.2499.

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Background - Strategy formulation is often a complicated process that requires adopting a systematic approach to diagnosing external factors and to match these external factors with internal capabilities, therefore strategy formulation is an important measure of a company's success in winning the competition at the national level or maybe even at the international level. Purpose – This study aims to provide an academic paper on freight Forwarder company management which is the object of research in determining future company strategies by identifying SWOT and TOWS in order to uncover strategie

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Faizaty, Nur Elisa. "Analisa Kekuatan Internal Dan Perubahan Eksternal Dalam Menentukan Strategi Daya Saing Perusahaan." MANAJERIAL 8, no. 03 (2021): 222. http://dx.doi.org/10.30587/manajerial.v8i03.2287.

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Background - Strategy formulation is often a complicated process that requires adopting a systematic approach to diagnosing external factors and to match these external factors with internal capabilities, therefore strategy formulation is an important measure of a company's success in winning the competition at the national level or maybe even at the international level. Purpose – This study aims to provide an academic paper on freight Forwarder company management which is the object of research in determining future company strategies by identifying SWOT and TOWS in order to uncover strategie

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Zhang, Ling, Yifang Zhan, Zixi Wang, and Meiyan Xiao. "Research on the Dilemma and Countermeasures of the Customer Service Management of International Freight Forwarders under the New Normal——Take Guangdong GW Company as an example." E3S Web of Conferences 253 (2021): 02062. http://dx.doi.org/10.1051/e3sconf/202125302062.

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In the context of the global epidemic that has lasted for many months, international trade has been declining, and China’s economy has entered a new normal. The global international freight forwarding industry is becoming more and more competitive. Many small and medium-sized international freight forwarding companies are facing difficulties in survival. Risk of bankruptcy. This article takes the customer service management of Guangdong GW international freight forwarder as an example, analyzes the dilemma of international freight forwarder customer service management under the new normal, and

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Olufikayo Afolabi, Egbedoyin, Aguda Stephen Akinola, and Salami Ayokunle. "Analysis of the Effect of Freight Forwarding Practices on the Efficiency of Cargo Handling Operations." International Journal of Advanced Multidisciplinary Research and Studies 4, no. 6 (2024): 945–59. https://doi.org/10.62225/2583049x.2024.4.6.3537.

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The research findings on the analysis of the effect of freight forwarding practices on the efficiency of cargo handling operations were analyzed based on the data from the socio-economic background of the company staffs and the effects of freight forwarding practices on the efficiency of cargo handling operations in apapa port was also studied. The data were analyzed using descriptive statistics. The results of the findings revealed the predominant male population over the female population in the company. The overall data collected on the age range of the respondents revealed that the company

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Beškovnik, Bojan. "INVESTIGATION ON SPOT BOOKING AND DYNAMIC OCEAN FREIGHT MODELLING FOR HIGHER SPACE UTILISATION ON ULTRA LARGE CONTAINER VESSELS." Brodogradnja 71, no. 4 (2020): 53–65. http://dx.doi.org/10.21278/brod71404.

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The article deals with the very topical issues of the use of spot ship’s space booking and the dynamic adjustment of ocean freight, according to the demand and availability of cargo space on container ships. Container lines are facing the challenges of filling the growing container ships, which also raises the difficulty of managing the overbooking. Two research hypothesis; that (H1) freight forwarders have concerns about a new spot booking mode and a dynamic way of formulating ocean rates; and that (H2) freight forwarders feel threatened by Container Lines (CL) to some extent to phase them ou

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Murphy, Paul R., and James M. Daley. "Profiling international freight forwarders: an update." International Journal of Physical Distribution & Logistics Management 31, no. 3 (2001): 152–68. http://dx.doi.org/10.1108/09600030110389433.

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Murphy, Paul R., James M. Daley, and Douglas R. Dalenberg. "Profiling International Freight Forwarders: A Benchmark." International Journal of Physical Distribution & Logistics Management 22, no. 1 (1992): 35–41. http://dx.doi.org/10.1108/09600039210010379.

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Ortega, Sergiris, and Rustum Gevero. "Service Reputation and Customer Loyalty in Ocean Freight Forwarders: An Exporters’ Perspective in Mindanao Regions." Logistica: An International Journal of Customs Administration and Trade Facilitation 1, no. 1 (2024): 1–10. http://dx.doi.org/10.62718/vmca.log-ijcatf.1.1.sc-0524-009.

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Customer loyalty is a vital component for businesses to achieve success and growth and that gaining customer loyalty can be sustainable by building a positive reputation. This study investigated the influence of customer satisfaction and trust as dimensions of the reputation of Ocean Freight Forwarders on customer loyalty. Data were collected from 180 exporting companies in Mindanao and a survey questionnaire was administered. A descriptive correlational design was employed, and the results showed positive and statistically significant relationship between customer loyalty, satisfaction, and t

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Palamarchuk, G. I., E. V. Mikhailov, and D. S. Zeitsev. "Justification for the need to introduce a state classification of freight forwarders." Transport Technician: Education and Practice 5, no. 3 (2024): 273–81. http://dx.doi.org/10.46684/2687-1033.2024.3.273-281.

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The purpose of the study is to establish criteria for classifying freight forwarders. SWOT and ABC analysis methods were used. Problem areas of the Russian transport services market were identified and a classification option for freight forwarders was developed. A restraining factor in the development of any operator company in the Russian market is low trust on the part of customers. Often, in order to attract a large number of customers, firms take on obligations for which they do not have the necessary resources. The creation of a normative classifier of freight forwarders will solve this

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Saeed, Naima. "Cooperation among freight forwarders: Mode choice and intermodal freight transport." Research in Transportation Economics 42, no. 1 (2013): 77–86. http://dx.doi.org/10.1016/j.retrec.2012.11.005.

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Wirjodirdjo, Budisantoso, Akhmad Ghiffary Budianto, Alain Widjanarka, I. Nyoman Pujawan, and Iffan Maflahah. "Carrier and Freight Forwarders Strategies to Utilize the Immobile Shipping Capacity of Freight Forwarders and Maximize Profits." International Journal of Technology 12, no. 4 (2021): 876. http://dx.doi.org/10.14716/ijtech.v12i4.4413.

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Sugiono, Ahmad, Agus Rahayu, Lili Adi Wibowo, and Ratih Hurriyati. "Analysis of Incoterms and Relational Resources to Improve Competitive Advantage: A Study of Freight Forwarders Company in Indonesia." Asian Journal of Logistics Management 2, no. 2 (2023): 64–91. http://dx.doi.org/10.14710/ajlm.2023.20288.

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This study aims to analyze the impact of Incoterm and relational resources on the competitive advantage of Indonesian Freight forwarders. The measurement methodology uses structural equation model (SEM) analysis with SmartPLS software to analyze the impact of Incoterms and relational resources on competitive advantage. Through social media, online questionnaires were sent to gather research data. The Likert scale of 5 was used to create the questionnaire. Companies that provide freight forwarding services were the respondents in this study, chosen by simple random sampling. Online questionnair

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Reni, Karno Kinasih, . Nabila, Hasdian Elhazri, Yusman Firdaus Hendy, and . Sumarmi. "Identification of Operator Selection Factors from the Perspective of Indonesian Sea Transportation Users." Engineering and Technology Journal 9, no. 08 (2024): 4950–57. https://doi.org/10.5281/zenodo.13577928.

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This study seeks to evaluate the key factors influencing the selection of sea transportation operators from the perspective of freight forwarders in Indonesia. Employing the Analytic Hierarchy Process (AHP), a Multi-Criteria Decision-Making (MCDM) method, the research identified and analyzed four primary criteria—reliability, cost, responsiveness, and IT orientation and communication—along with 12 sub-criteria across three operators. Data were gathered through expert interviews, concentrating on the determinants in choosing sea transportation operators. The findings challenge conve

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Ergin, Ayfer, Mohammad Javad Feizollahi, and Can Kutlu. "Ocean Container Carrier Selection Using Fuzzy TOPSIS Method: Customers' Perspective." Marine Technology Society Journal 56, no. 1 (2022): 59–71. http://dx.doi.org/10.4031/mtsj.56.1.2.

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Abstract Ocean container carriers (OCCs) compete with their competitors and increase their market share depending upon their customers. Shippers, consignees, and freight forwarders all have varied expectations from the services provided by OCCs. This study aims to determine which selection criteria are used while assigning OCCs and also identify which criteria are preferred under recent conditions by considering the perspective of shippers, consignees, and freight forwarders. As far as we know, this is the first study to utilize the fuzzy Technique for Order Preference by Similarity to an Idea

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Markides, Vassilis, and Matthias Holweg. "On the diversification of international freight forwarders." International Journal of Physical Distribution & Logistics Management 36, no. 5 (2006): 336–59. http://dx.doi.org/10.1108/09600030610676231.

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Lillie, Mark, and Leigh Sparks. "The Buying Behaviour of Air Freight Forwarders." International Journal of Physical Distribution & Logistics Management 23, no. 1 (1993): 14–22. http://dx.doi.org/10.1108/09600039310025589.

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Dhulipala, Sowjanya, and Gopal R. Patil. "Shippers/freight forwarders’ acceptance of dedicated rail freight corridors for freight mobility in India." Journal of Rail Transport Planning & Management 32 (December 2024): 100481. http://dx.doi.org/10.1016/j.jrtpm.2024.100481.

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LEBID, IE, І. LEBID, and N. LUZHANSKA. "MODELING THE ACTIVITY OF A TRANSPORT AND FORWARDING ENTERPRISE WHEN PERFORMING INTERNATIONAL ROAD TRANSPORTATION." Transport systems and transportation technologies, no. 26 (December 19, 2023): 76–84. http://dx.doi.org/10.15802/tstt2023/293357.

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The purpose of the paper is to improve the activities of a transport and forwarding enterprise in the delivery of goods by road transport in international traffic. The process of interaction between freight forwarders and service customers, taking into account their individual characteristics as business entities and service requirements was researched. The proposed development will allow managers of transport and forwarding enterprises to plan workforce provision, considering the duration of service for different customer categories. Methods. The determination of the duration and reliability

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Adawiyah, Ni’matullah, and Baby Sri Poernomo. "Analisis Prosedur Ekspor dengan Pendekatan Metode Less Than Container Load: Studi Kasus PT. Konesia Prologix Line." Abiwara : Jurnal Vokasi Administrasi Bisnis 4, no. 1 (2022): 67–76. http://dx.doi.org/10.31334/abiwara.v4i1.3183.

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In this modern era, logistics activities will be more efficient and much easier if the management is handed over to the Freight Forwarder. Freight Forwarders can assist export activities such as preparing export documents, cargo consolidation, and can also act as operators and are fully responsible for carrying out transportation even though they do not have their own ships. One of the Freight Forwarders located in central Jakarta, namely PT Konesia Prologix Line, has taken care of the shipment process using the Less Than Container Load (LCL) method, which in this case there are still deficien

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Lee, Myung-Sik, Hee-Chan Ryu, and Choong-Bae Lee. "Factors Affecting Selection of Types of Freight Forwarder Based On Outsourcing Motivation." Korean Academy Of International Commerce 37, no. 4 (2022): 41–61. http://dx.doi.org/10.18104/kaic.2022.37.4.41.

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Purpose : The purpose of this study is to present implications from analyzing the type of forwarder selected based on the outsourcing motivations of shippers. Research design, data, and methodology : This study separates logistics outsourcing motivational factors and types of forwarders into small and large, domestic and global, general and specialized. A questionnaire targets practitioners who have experience in business relationships with forwarders. Logistic regression analysis is used to test the research hypotheses. Results : We found that shippers who pursue freight rate redu

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Poliak, Miloš, and Ekaterina Salamakhina. "Ensuring Fair Compensation: Analyzing and Adjusting Freight Forwarder Liability Limits." Logistics 8, no. 2 (2024): 42. http://dx.doi.org/10.3390/logistics8020042.

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Background: Due to the absence of unified global regulations, defining the service and legal role of freight forwarders is challenging. This, as well as the lack of a standardized limit to the freight forwarder’s liability for loss or damage to the cargo, introduces misunderstandings into his relationship with the client. The purpose of this study is to analyze the most widely used limit for freight forwarder’s liability, set in Special Drawing Rights (SDR) units, and to adjust it, which will allow for maintaining the purchasing power of the compensation amount over different periods of time.

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Murphy, Paul R., and James M. Daley. "Examining international freight forwarder services: the perspectives of current providers and users." Journal of Transportation Management 9, no. 1 (1997): 19–27. http://dx.doi.org/10.22237/jotm/859896240.

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The service quality literature indicates a variety of gaps between expected and perceived quality, and that service quality is a key determinant of customer satisfaction. As such, the present paper examines international freight forwarders (IFFs) and IFF customers with respect to various services which might be provided by IFFs; the paper also reports on user satisfaction with their IFFs. The study results identified several mismatches between what the forwarders are currently providing and what services the users view as important. In addition, the satisfaction ratings suggest that forwarders

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Aggasi, Sania, and Mutia Ulfah. "Unlocking Efficiency: A Holistic Examination of Freight Forwarder Evaluation through Analytical Hierarchy Process (AHP) at PT XYZ." Journal of Applied Business Administration 8, no. 1 (2024): 40–51. http://dx.doi.org/10.30871/jaba.v8i1.6497.

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This study undertakes an evaluation of five freight forwarders in PT XYZ with the objective of mitigating customer complaints pertaining to delivery delays, incorrect deliveries, and damaged goods during transit. Employing the Vendor Performance Indicator (VPI) criteria framework, comprising quality, cost, delivery, flexibility, and responsiveness, alongside the Analytical Hierarchy Process (AHP) method, data was collected through questionnaires distributed to three stakeholders within the customs and transportation department. The analysis identifies responsiveness as the most critical criter

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