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1

Kyei, Mark, and Oscar Agyemang Opoku. "Effects Of Financial Management Practices On The Operational Performance Of The Ghana Police Force." Interdiciplinary Journal and Hummanity (INJURITY) 2, no. 7 (July 15, 2023): 643–57. http://dx.doi.org/10.58631/injurity.v2i7.97.

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The study was to establish the effect of the financial management practices on the operational performance of the Ghana Police force in the Greater Accra Region of Ghana. The study used a descriptive survey design of the quantitative approach. It targeted staff of Ghana Police Service in the Greater Accra Region of Ghana. The study employed census and questionnaire was employed to gather data from them. The questionnaire was analysed descriptively using frequencies and percentages with the aid of Statistical Package for Service Solution version 26. The study found that effective financial management practices have assisted in reducing, crime apprehension and prosecution, crime rate, crime detection and prevention, protection of life and property, as well as peace and tranquility. Factors that hinder the effective financial management practices in the Ghana Police force included; political changes/interference, timeliness of resources and finance, problems of accountability and transparency, and problems of bureaucracy and inefficiency. Therefore, the study recommended that the Ghana Police Service should ensure that liquidity policy is reviewed periodically. Also, the Ghana Police Service should strengthen the system of supervision for cash collection and disbursement. Moreover, the Ghana Police Service should ensure that there is analysis of performance and plans are compared to actual plans with budget. Furthermore, the Ministry of finance in collaboration with the Ghana Police Service should release resources and finance on time. Lastly, the Ghana Police Service should ensure that there is accountability and transparency as well as reducing the bureaucracy and inefficiency
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Pokoo-Aikins, J. B. "The Ghana Police Service: Changes after Colonization." Police Journal: Theory, Practice and Principles 71, no. 2 (April 1998): 176–78. http://dx.doi.org/10.1177/0032258x9807100213.

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3

Boateng, Francis D., David A. Makin, Gassan Abess, and Guangzhen Wu. "Speaking out: Officers speaking about police misconduct in Ghana." Police Journal: Theory, Practice and Principles 92, no. 2 (April 15, 2018): 121–35. http://dx.doi.org/10.1177/0032258x18768384.

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Historically, police administrators have argued that misconduct occurs among a few bad officers, undermining the notion that deviant acts transcend individual characteristics of officers to incorporate the characteristics of the department. The purpose of this study was to explore the state of police integrity within the Ghana Police Service by qualitatively analysing interview responses obtained from a select group of police officers in two police districts. Findings revealed that police misconduct in Ghana exists in different dimensions, and that officers are willing to engage in open discussions about deviant acts by their colleagues. Policy implication of the findings are discussed.
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4

Okafor, Mary Akusua, and Esther Abenaa Obika. "Involvement of Technological Growth on Policing Performance in Ghana." American Journal of Technology 1, no. 1 (November 8, 2022): 12–23. http://dx.doi.org/10.58425/ajt.v1i1.59.

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Purpose: The purpose of this study was to investigate the involvements of technological growths on performance of police officers and suggest the best ways to enhance technology use in the Ghana Police Service. Methodology: The study adopted a descriptive research design survey. The sampling techniques used were simple random sampling. Raw data from respondents was obtained using questionnaires, interviews and focused group discussions. The qualitative data was analyzed thematically and by looking for patterns. They were presented in the form of narrative and verbatim quotations. Quantitative data was analyzed using descriptive statistics includes percentages and means. They were presented in tables, graphs and pie charts. Findings: The results of the study established that the performance of police officers has greatly improved due to growth of technology. The study established that there was use of technology in Ghana police service though not very much advanced. Conclusion: The study concluded that Globalization and new technologies have facilitated certain cyber-criminal operations, thereby placing an additional burden on law enforcement agencies. Recommendation: The study recommends the government of Ghana should increase the allocation of funds to the National Police Service for the acquisition of updated equipment, to provide training at appropriate levels in forensic techniques and in technological skills for policy makers and law enforcement and investigative personnel, introduce appropriate procedural and substantive laws to deal with crimes committed in an electronic environment and raise public awareness, on the appropriate use of the internet.
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Anyemedu, Akua, Eric Y. Tenkorang, and Patricia Dold. "Ghanaian Women’s Knowledge and Perceptions of Services Available to Victims of Intimate Partner Violence." Journal of Interpersonal Violence 35, no. 3-4 (January 30, 2017): 682–706. http://dx.doi.org/10.1177/0886260517689886.

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This article presents qualitative findings on women’s knowledge and perceptions of services available to victims of domestic violence in Ghana. In addition, the challenges to access of service and service delivery are explored. Semistructured interviews were conducted with 10 female residents of Sowutuom, a periurban community in Accra, Ghana. An additional three semistructured interviews were also conducted with local service providers in Accra. Results showed that awareness among respondents of available services was low. The majority of women had heard of the Domestic Violence and Victim Support Unit of the Ghana Police Service, though they had limited knowledge of the kind of support provided by this service provider. In addition, most women expressed doubt in the ability of these services to adequately handle cases of intimate partner violence. This study demonstrates that more educational campaigns need to be carried out to raise awareness among Ghanaians on domestic violence and the formal interventions available in the country.
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Awuni, Robert, Oscar Agyemang Opoku, Bashiru Atta Wahab, and Godfred Osei Amankwah. "The Role of Private Security Organizations in crime prevention and homeland security management in Ghana." Journal Transnational Universal Studies 1, no. 8 (September 19, 2023): 800–812. http://dx.doi.org/10.58631/jtus.v1i8.55.

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The study was to explore the play by Private Security Organizations in crime prevention and homeland security management in Ghana. The study used a descriptive design of the qualitative of which respondents from the various management of Private Security Organizations in Accra were targeted. Purposive sampling technique was employed to select 7 participants to form part of the study. Interview guide was used at the data collection instrument. Data from interviews were analysed thematically based on the research objectives. The study found that key security services provided by the PSOs included the four functions mandated by the laws of Ghana. Also, their operations basically covers; watching and guarding services, patrolling services, and escort services. PSOs follow some form laid down procedures and principles in recruiting and selecting employees. PSOs have some collaboration with the Ghana Police Service with regards to its mandate enshrined by the constitution of Ghana to prevent crime and protect lives and properties. However, the key challenges of the PSOs are financial constraints, inadequate logistics and resources, high cost of operations, poor perception of the general public on their roles in fighting against crime as well as protecting lives and properties. Therefore, the study recommended that various PSOs should come together to form some associations that can fight for their right and welfare of their members. Also, the government of Ghana through the Ministry of Interior and the Ghana Police Service should sponsor some of their activities such as training and workshops. Moreover, the government can support them in terms of vehicles or patrol cars and fueling allowances
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7

Opare Darko, Irene Lawrencia, Anita Bans-Akutey, Patricia Amoako, and Lydia Kyerewa Affum. "Employee retention and organizational performance: Evidence from Ghana Police Service." Annals of Management and Organization Research 5, no. 3 (March 25, 2024): 219–30. http://dx.doi.org/10.35912/amor.v5i3.1855.

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Purpose: This study examined workplace factors that influence employees’ stay, the importance of employee retention practices, and the influence of employee retention on organizational performance. Research Methodology: It study used a quantitative approach and a case study strategy. The study population included selected staff from three (3) departments at the Accra Regional Headquarters of the Ghana Police Service. Participants were randomly selected to complete the self-administered questionnaires. Results were analyzed using descriptive statistics and are presented in tables. Results: The work environment, competitive compensation and benefits, organizational culture, and personal development opportunities are factors that affect employee retention. It was also found that employee retention enhances the stability and continuous progress of employees, improves employee morale, attracts and retains top talent, and increases job satisfaction. Finally, employee retention positively influences organizational performance by increasing efficiency and productivity, knowledge retention, and financial performance. Limitations: This study was limited to employees at the Regional Headquarters of the Ghana Police Service, a government institution. Contribution: Organizations need to create a respectful, inclusive, and supportive workplace that improves retention. Attractive remuneration frameworks that retain skilled officers and personnel should also be adopted. It is also important to explore employee career advancement pathways. Novelty: This study focuses on the influence of employee retention on organizational performance in a service-oriented government institution.
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Marfo, Samuel, George Gyader, and Stephen Kwame Opoku. "Promoting urban security through community participation: evidence from Wa, Ghana." Journal of Planning and Land Management 2, no. 1 (April 15, 2021): 13–21. http://dx.doi.org/10.36005/jplm.v2i1.15.

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Crime remains one of the major threats to urban communities in Ghana. Ostensibly, the hitherto approach in crime control had been targeting statutory institutions, notably the Ghana Police Service, to the neglect of community level participation, which has become critical due to the increase in crime levels and manpower challenges facing the law enforcement agencies. Against this background, this paper examined how community members contribute to the promotion of security in Wa, a cosmopolitan community in the Upper West Region of Ghana, which often escapes official reports. Forty-three (43) community crime control actors in addition to three key informants were selected purposely in a case study design. Primary data were gathered through interviews and focus group discussions. The study found that community actors complement the efforts of the police by supplying relevant information on crime and offenders resulting in the arrest and prosecution of offenders in the law courts; providing logistical support such as motorbikes and fuel to the police; arresting and handing over suspected criminals to the police; engaging the services of private security operatives; as well as undertaking community patrols often known as ‘neighbourhood watch’. Given the critical role of citizens in crime prevention and control, and the promotion of communities’ safety, the paper recommends that the police should periodically organise workshops to educate community members on modern crime trends and strategies so as to improve their skills in crime control and detection.
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Wu, Guangzhen, and Francis D. Boateng. "Police perception of citizens and its impact on police effectiveness and behavior." Policing: An International Journal 42, no. 5 (October 10, 2019): 785–97. http://dx.doi.org/10.1108/pijpsm-07-2018-0099.

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PurposeThe purpose of this paper is to examine the similarities and differences in police officers’ attitudes toward citizens between China and Ghana, and explore the extent to which officers’ perceptions of citizens influence their effectiveness and behavior.Design/methodology/approachIn total, 271 Chinese police officers were surveyed representing those attending in-service training program at a national police university in China in 2014, and a random sample of 145 Ghanaian police officers was surveyed in 2013, representing those from five police districts in the Accra region of Ghana Police service.FindingsResults revealed significant perceptual variations across the two countries. While Ghanaian officers were found to have more favorable perceptions of citizens’ cooperation and recognition, Chinese officers reported greater levels of citizens’ compliance and disrespectfulness. Moreover, results indicated significant relationships between officers’ attitudes and their sense of effectiveness and behavior in the two countries.Research limitations/implicationsThis study is based on a convenient sample of Chinese police officers, which restricts the generalizability of the results.Practical implicationsFindings offer insights for police administrators to reform the police with a focus on improving police perceptions of citizens.Originality/valueAlthough there are a few comparative studies that compare police attitudes toward citizens between developing and developed countries, and between western democracies, there is a profound lack of studies comparing these attitudes between developing/transitional countries. This study is an initial attempt to identify variations in officers’ perceptions of the public between two developing/transitional countries.
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Yengkangyi, Millicent, Kwadwo Bioh Agyei, and George Asumadu. "Contemporary Challenges Associated With Border Security Operations to Promote Socio-Economic Development at Aflao Border in Ghana." International Journal of Public Policy and Administration 5, no. 3 (November 29, 2023): 46–69. http://dx.doi.org/10.47941/ijppa.1531.

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Purpose: The study investigated challenges associated with border security operations to promote socio-economic development using an integrated border management model at Aflao Border in Ghana. Using a mixed method approach, which is in line with the transformative philosophical underpinning. Methodology: Both interviews and questionnaires were employed as data collection tools. The population was sampled from four security service institutions manning the operations at Afloa border. Given the premise that border security forces were selected from the four coordinated security forces. The study respectively drew 112 security personnel drawn at random from the Afloa border. Using the sampling ratio proposed by Cochran (1963: 75) to arrive at variability p = 0.5 (maximum variability) and with the desire of 95% confidence level and ±5% precision. The sampled population was composed of 106 border security personnel, and 6 senior border security personnel serving in the hierarchy of the General, Patrol, Intelligence, and Anti-Human Smuggling and Trafficking Units at the borders were interviewed to furnish the qualitative data for this study. The study adopted a descriptive research design using personnel from the Ghana Immigration Service, Customs Division of Ghana Revenue Authority, Ghana Police Service, and Ghana Armed Forces in charge of security at the Aflao border. Findings: The study concludes that specific challenges which confront the border security apparatus are, in order of priority, inadequate logistics and equipment, inadequate coordination among border officials, and inadequacy of border security personnel. Unique Contribution to Theory, Practice and Policy: Improve border control, the government should make needed resources available by providing modern equipment/gadgets and logistics for patrol teams and the operations of the security system.
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11

Adinkrah, Mensah. "Patterns of Female Suicidal Behavior in Ghana." Psychological Reports 109, no. 2 (October 2011): 649–62. http://dx.doi.org/10.2466/09.12.13.17.pr0.109.5.649-662.

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The suicidal behavior of African females is a rarely explored topic. The present study is a descriptive analysis of fatal and nonfatal female suicidal behavior in Ghana. Patterns of both fatal and nonfatal female suicidal behavior recorded by the Ghana Police Service during 2006–2008 are examined and described in depth. The data show that during the 3-yr. period, there were 11 fatal and 4 nonfatal suicidal acts by females, out of the total 243 fatal and 44 nonfatal suicidal acts found in the official data. The author describes the ages and occupations of the women and girls who engaged in fatal and nonfatal suicidal behavior, as well as the suicide method, location, circumstances, and police-assigned motives for the suicidal acts. The author concludes that additional research on female suicidal behavior in Africa and other non-Western societies is warranted to develop a more precise understanding of suicidality.
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12

Morhe, Renee Aku Sitsofe, and Abena Agyeiwaa Asare. "Pregnancy discrimination as a cause of action in Ghana: A commentary on CHRAJ, Grace Fosu & Thelma Hammond v. Ghana National Fire Service & the Attorney General." UCC Law Journal 1, no. 2 (December 1, 2021): 265–88. http://dx.doi.org/10.47963/ucclj.v1i2.420.

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The Ghana labour law (ACT 651) prohibits pregnancy discrimination. The law exempts from application the armed forces, the police service, the prison service and the securities intelligence agencies and hence by extension, the fire service. Despite these exemptions, the court in the case of CHRAJ, Grace Fosu & Thelma Hammond v. Ghana National Fire Service & the Attorney General (CHRAJ & others v. GNFS) declared a pregnancy clause in conditions of service of the Ghana National Fire Service (GNFS) discriminatory in its effect, unjustifiable and illegal. The objective of this case commentary is to examine the court decision in order to draw attention to the illegality of the practice of pregnancy discrimination at the workplace that adversely affects women. In analysing the court’s decision, this case commentary finds, among others, that pregnancy discrimination could be perpetrated under the guise of freedom of contract. Also that, pregnancy clauses inserted in employment contracts are discriminatory and a violation of the constitution and a business practice that adversely impacts both employers and employees. The paper submits that a good precedence has been established in the case for future use by employers, employees and civil society for optimization of the rights of women at the workplace in Ghana. Major recommendations made to improve workplace conditions and human rights of women include (1) a women’s charter to consolidate all laws on women’s rights, (2) ratification and implementation of relevant conventions and principles on business and human rights and (3) education of all stakeholders on the laws including better monitoring of employment practices to ensure that all businesses abide by the decision in CHRAJ & others v GNFS to avoid costly law suits.
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Aubyn, Festus. "Variations in Police Performance in United Nations Peacekeeping Operations and Domestic Policing in Ghana." Contemporary Journal of African Studies 9, no. 1 (May 31, 2022): 14–25. http://dx.doi.org/10.4314/contjas.v9i1.2.

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The Ghana Police Service is constantly criticised by the Ghanaian public for poor performance and an inability to deal effectively with rising crime rates. Media reports and scholarly research have corroborated these criticisms, citing instances of police brutality, corruption, negligence, ineffectiveness and complicity in crimes. However, with few exceptions, the same police are widely applauded in United Nations peacekeeping operations for their professionalism, outstanding performance, and contributions to restoring peace and the rule of law. This raises the question of why the police’s performance at home differs from its performance in peacekeeping contexts. This article analyses the factors that underpin the perceived variations in police performance at home and internationally. Based on in-depth interviews conducted with relevant stakeholders and the application of assemblage theory to the empirical evidence gathered, it argues that perceived variations in performance have nothing to do with the technical competencies and knowledge of police personnel. Rather, this discrepancy can be explained by factors including: the effects of the colonial legacy on the police; different mandates/tasks in mission and in Ghana; distinct socio-cultural and political dynamics that influence policing; different legal frameworks and principles that govern domestic and international policing; limited availability of human and logistical resources and funding for domestic policing; and different methods for dealing with indiscipline and corruption.
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William, Bediako Danso. "Corruption and its effects on the development of public sector management in Africa - A case study of ghana." i-manager's Journal on Humanities & Social Sciences 3, no. 2 (2023): 30. http://dx.doi.org/10.26634/jhss.3.2.20017.

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There is a growing perception that bribery and corruption are on the ascendant in Ghana and the rest of the African continent among the public sector. Many corrupt managers, top government officials, and public employees hide behind an institutional veil to rub states, countries, and organizations with huge sums of money for their selfish interests and personal gain. Over the years, servants in public services such as the Judiciary, the Police, Food and Drug Authority, Standards Authority, Immigration, and Customs Authority, like any other work environment in the public sector in Ghana and on the other continent, have been tagged with the reality of corruption and bribery. These corrupt practices within the public service in Ghana have really dented the reputation of many professions, including the judiciary and state security agencies. Corruption has worsened in state institutions, and this has had serious negative impacts on the development of the economy and its political dispensation. The overall aim of this research was to investigate the complex nature of corruption and its impacts on the development of public sector management in Ghana and other West African regions. The research began with a review of the literature on the complex nature of corruption and its impacts on the development of effective and efficient public management in Ghana. This was followed by case-bycase studies of two African countries (Ghana and Nigeria) linking it to their judicial administrations, police administrations, customs divisions, and food and drug authorities, among others. Primary data was also gathered from a field survey using interview questionnaires to unearth some of the challenges faced by Ghanaians in the fight against corruption. This study revealed that corruption in judicial settings, policing, the Food and Drug Authority, Immigration, and Customs Division in the countries stated in this case does not only involve giving or accepting bribes. It includes embezzlement, patronage, conflict of interest, theft, fraud, or insider dealing. This study will be of immense benefit to politicians and managers of law enforcement agencies.
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Addadzi-Koom, Maame Efua. "Medico-legal and ethical issues of necrophilia: A Ghanaian perspective." UCC Law Journal 1, no. 2 (December 1, 2021): 119–42. http://dx.doi.org/10.47963/ucclj.v1i2.414.

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In February 2018, a video of a mortuary attendant touching and fondling two dead bodies at the Bechem hospital morgue, in the Ahafo Region of Ghana, was leaked on various social media platforms nationwide. In the video, the mortuary attendant was allegedly touching and fondling the naked corpses of the late Ghanaian dancehall artiste, Priscilla Opoku-Kwarteng, popularly known as Ebony Reigns, and her friend. The video triggered public disapproval. Consequently, the Ghana Police Service and the Ghana Health Service initiated investigations into the matter. The family, and manager of the late dancehall artiste, also indicated their plans to file an action against the hospital where the video was taken. The incident gave rise to ethical and medico-legal issues such as the position of Ghanaian law on necrophilia, the legal status of a dead person, the liabilities, rights and interests of all affected parties connected to a dead person, and the ethical aspects of necrophilia within the Ghanaian society. These issues are the subject of this paper.
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Selorme Gedzi, Victor, and Ignatius Nti-Abankoro. "Christian faith and economic development : a case study of some Christian workers in Ghana’s public sector in Kumasi." African Journal of Religion, Philosophy and Culture 1, no. 2 (December 1, 2020): 39–60. http://dx.doi.org/10.31920/2634-7644/2020/1n2a3.

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This study assessed Christian faith in relation to economic development of Ghana using some Christian Workers in Ghana's public sector in Kumasi as a sampled case study. Sectors studied were the judicial service, the public education sector, the health and the police services. Christian faith used in the study referred to normative values that would inform activities of individual Christian workers in the public sector economy. Consequently, the framework of the study is obtained from New Institutional Economics that is employed for the analysis of the relationship between values and economic performance. The data came via unstructured individual and group interviews, supplemented by observation and related literature. The study has shown that apart from a few who actually translated their faith into productive lives, majority of Christians in the unit of analysis have participated one way or other in corrupt practices that to a large extent, undermined the economic development of Ghana.
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Albrecht, Peter. "Introduction: Assembling Peacekeeping and Policing in Ghana." Contemporary Journal of African Studies 9, no. 1 (May 31, 2022): 1–13. http://dx.doi.org/10.4314/contjas.v9i1.1.

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By exploring the case of Ghana, this special issue provides two perspectives on UN peacekeeping that until now have been underdeveloped in the literature. First, rather than taking a mission and its host country as the analytical point of departure, the contributions in the special issue focus on how peacekeeping has shaped domestic security in Ghana – a consistent contributor of security personnel to peacekeeping since 1960. Second, instead of focusing on the military component, attention is paid to the link between peacekeeping and law enforcement, and thus how policing – as carried out by the state-sanctioned Ghana Police Service, Ghana Armed Forces and a range of non-state actors – intertwines with and is partially shaped by practices, ideas and discourse that can be traced back to mission deployments. Theoretically, the concept of assemblage is used to frame how peacekeeping stretches across state boundaries and intersects with the politics and practices of domestic security provision. Both at a state institutional level, and in day-to-day policing by individual police officers, order-making practices and discourses are constituted by the assembling of a multitude of logics and historicities that integrate and assimilate as well as contradict and oppose one another. It is how the experience of peacekeeping becomes part of and shapes these ever-evolving assemblages that the contributions to this special issue investigate. Changes may be institutional and macro-political but are as often deeply personal and individualised, with implications for how security personnel perceive and practice their roles.
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Adamtey, Ronald, John Victor Mensah, and Gifty Obeng. "Making Cities Resilient in Ghana: The Realities of Slum Dwellers That Confront the Accra Metropolitan Assembly." Journal of Sustainable Development 14, no. 1 (January 28, 2021): 70. http://dx.doi.org/10.5539/jsd.v14n1p70.

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Over the past three decades, various countries and stakeholders have aimed at having cities that can better handle natural and human-made disasters, protect human life, absorb the impact of economic, environmental and social hazards and promote well-being, inclusive and sustainable growth. This paper investigates how informal ties result in in-filling and the creation of slums in the context of efforts to make cities resilient in Ghana using the Accra Metropolis as case study. The United Nations Habitat classification of slums was used to purposively select two slum settlements in Accra for the study. The study used mixed methods of quantitative and qualitative approaches to collect data from April 2018 to August 2018. Quantitative data was collected from 400 slum dwellers while qualitative data was collected from eight focus group discussion sessions and in-depth interviews with at least one senior official from related institutions such as Accra Metropolitan Assembly (AMA), Ministry of Local Government and Rural Development (MLGRD), Ministry of Water Resources (MWR), Ministry of Works and Housing (MWH), Ministry of Inner City and Zongo Development (MICZD), Environmental Protection Agency (EPA), Ghana Police Service, and Ghana National Fire Service. Descriptive techniques were used for the analysis. The findings are that informal ties contribute to in-filling in slums. Slum dwellers do not plan to return home, they are not involved in land use decision making and the slums have opportunities and challenges to the slum dwellers and AMA. The AMA should avoid forced eviction of slums and rather enforce development control bye-laws, implement slum upgrading programs, and involve slum dwellers in upgrading programs. Slum dwellers must cooperate with AMA to make Accra resilient. The mainstreaming of the issue of slums in all urban development agendas needs to be given the needed political and policy attention by central government and all stakeholders.
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Ennin, Daniel, and Ronald Osei Mensah. "Cybercrime in Ghana and Victims Accounts." Mediterranean Journal of Social Sciences 13, no. 3 (May 5, 2022): 1. http://dx.doi.org/10.36941/mjss-2022-0019.

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The main thrust of the study was to examine how cybercrime victims are being lured into virtual space by scammers and later swindled. Qualitative research method was advanced to explore the dynamics of cybercrime activities in Ghana. Secondary data were sourced from the Criminal Investigation Department of the Ghana Police Service. Purposive sampling technique was outlined to engage with the respondents. Structured interview guide was considered as a data collection instrument. In the data analysis, each of the in-depth interviews was transcribed as soon as the information was gathered and developed into codes. Six (6) internet victims took part in the study. The investigation revealed that people become internet victims as a result of unrealistic profit ventures, online romance, raffle schemes, America green card lottery and rent apartment deals. Out of the six cases, only one culprit was imprisoned and even the approach was conventional policing strategy considering the volatile nature of the cybercrime related offences. It was concluded from the discussions that the National Commission for Civic Education (NCCE) should create public awareness about the social and economic consequences of cybercrime activities in the country. The education should further emphasize on the social engineering tactics employed by the conmen to dupe their client on the internet. Received: 8 March 2022 / Accepted: 25 April 2022 / Published: 5 May 2022
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Boasiako, Antwi. "Whose perception matters? An analysis of the social construction of Ghana Police Service and the implementation of the Single Spine Pay Policy." Africa Review 11, no. 1 (October 29, 2018): 1–16. http://dx.doi.org/10.1080/09744053.2018.1538676.

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Gyamfi, Gerald Dapaah. "Managing Terrorism in Africa." International Journal of Cyber Warfare and Terrorism 8, no. 3 (July 2018): 15–25. http://dx.doi.org/10.4018/ijcwt.2018070102.

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Terrorism has contributed significantly to the unstable and unavoidable conflict and threat to security to many countries in the twenty-first century globally. In this qualitative case study, the author explores the causes and devastating effects of terrorism on the continent of Africa. The study used purposive sampling method to select and interview eight executive police officers from the Kofi Annan International Peace Training Centre (KAIPTC) and the Criminal Investigation Department (CID) of the Ghana Police Service (GPS). The researcher also assessed issues of policing in Africa relating to terrorism using archival records kept at criminal investigations departments, empirical studies, and other records on the menace published by renowned experts. The study reveals that socialization and radicalism through some interventions are the major causes of terrorism in Africa. The study recommends that international bodies led by the United Nations should support the policing efforts to curb the menace of terrorism in Africa.
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Yaro, David Suaka, Daniel Dramani Kipo-Sunyehzi, and Munkaila Abdul Basit Danjoe. "Protracted Conflicts in Africa: Evidence of the Ramifications of Bawku Conflict in Ghana on Access to Health Facilities and Health Service Utilisation." SCIENCE MUNDI 3, no. 1 (October 2, 2023): 43–53. http://dx.doi.org/10.51867/scimundi.3.1.5.

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The study mainly analyzes some protracted conflicts in Africa, particularly in Northern Ghana in Bawku in the Upper East Region of Ghana. The theoretical perspective was on protracted social conflict theory with insights from Edward Azar and its implications or ramifications on the internal and external relations of countries. The method used was largely a descriptive survey design, with the main instrument of data collection being a questionnaire, which was administered in the Bawku area in June 2023. A simple random sampling technique was used to select the respondents. The sample size was 399, and the data was analyzed with basic statistics and presented in tables and charts. The study found that the Bawku conflict significantly affected or impacted both the people's access to healthcare facilities (56.3%) and their access to healthcare service utilization (51.2%). Also, the study found that the most detrimental effects of the conflict were in terms of death (78.7%), injuries (74.5%), and obstructions to people's daily activities or operations (66%). In terms of the most effective or most common conflict resolution mechanisms that have been used in the conflict, they include the use of police and the military, followed by traditional councils and houses of chiefs. The study recommends that there must be concerted efforts by the central government and all stakeholders to address the conflict and find a long-lasting solution to the ethnic conflicts that have engulfed the Bawku traditional area. Also, political parties should limit their interference (meddling or snooping) and allow the traditional leaders in the Upper East Region, together with the National House of Chiefs’ free hand, to mediate and resolve the protracted Bawku conflict in Ghana.
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Babuna, Pius, Xiaohua Yang, Amatus Gyilbag, Doris Abra Awudi, David Ngmenbelle, and Dehui Bian. "The Impact of COVID-19 on the Insurance Industry." International Journal of Environmental Research and Public Health 17, no. 16 (August 10, 2020): 5766. http://dx.doi.org/10.3390/ijerph17165766.

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This study investigated the impact of COVID-19 on the insurance industry by studying the case of Ghana from March to June 2020. With a parallel comparison to previous pandemics such as SARS-CoV, H1N1 and MERS, we developed outlines for simulating the impact of the pandemic on the insurance industry. The study used qualitative and quantitative interviews to estimate the impact of the pandemic. Presently, the trend is an economic recession with decreasing profits but increasing claims. Due to the cancellation of travels, events and other economic losses, the Ghanaian insurance industry witnessed a loss currently estimated at GH Ȼ112 million. Our comparison and forecast predicts a normalization of economic indicators from January 2021. In the meantime, while the pandemic persists, insurers should adapt to working from remote locations, train and equip staff to work under social distancing regulations, enhance cybersecurity protocols and simplify claims/premium processing using e-payment channels. It will require the collaboration of the Ghana Ministry of Health, Banking Sector, Police Department, Customs Excise and Preventive Service, other relevant Ministries and the international community to bring the pandemic to a stop.
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Kanlisi, Simon Kaba, and Abubakari Salahudeen Dumah. "Violence against women and socio-economic well-being in Jirapa, north-western Ghana." Journal of Planning and Land Management 2, no. 2 (February 2, 2023): 27–37. http://dx.doi.org/10.36005/jplm.v2i2.58.

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The incidence of gender-based violence against women has been on the rise globally. While a multitude of factors accounts for the problem generally, there are location-specific nuances. This paper investigated gender-based violence against women in the Jirapa area of north-western Ghana using a mixed method approach covering one hundred and forty sampled victims. Data were collected using in-depth interviews, semi-structured questionnaires, and key informant interviews. Among others, violence against women in the Jirapa area is increasing despite several policy interventions made. Alcohol abuse on the part of males, cultural practices including patriarchal inheritance, abduction of girls for marriage, wife battering, low educational attainment and poor access, ownership, and control over resources among women are the causes of gender-based violence in the area. The study revealed that gender-based violence has negatively impacted the socio-economic well-being of women in the Jirapa area and threw their futures into jeopardy. The findings also show that the violence meted out to women in the study area negatively affected their socioeconomic well-being. The study concludes that the incidences of violence against women in the area are deeply rooted in the culture of the people and are regarded as a norm. It is recommended that stakeholders (chiefs, NGOs, and the Local Government Authority) create better access to resources and stem the tide of gender-based violence in the area. Enforcement of the law must also be done by the Ghana Police Service devoid of fear of reprisals or fervour.
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Obodai, Jacob, Paul Kitson Baffour Asamoah, and Joseph Edusei. "Cocoa Purchasing and the Issue of Insecurity in the Akontombra District in the Western Region of Ghana." Pelita Perkebunan (a Coffee and Cocoa Research Journal) 34, no. 2 (August 31, 2018): 128–36. http://dx.doi.org/10.22302/iccri.jur.pelitaperkebunan.v34i2.321.

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The cocoa industry in Ghana is plagued with a number of challenges. Among such challenges is the issue of insecurity. This notwithstanding, there are limited scholarly findings on the nature and the underlying factors associated with these insecurity issues. This paper examined the cocoa industry in the Sefwi Akontombra District in the Western Region of Ghana and presents an analysis of the processes and procedures for cocoa purchasing in the district; the securityarrangements and mechanisms put in place during cocoa purchasing peak periods; the nature of access roads in cocoa growing areas in the district; and the influence of access roads on the insecurity of cocoa purchasing in the district. The study adopted a qualitative research approach and using a cross sectional study design, the case of OLAM Ghana Limited, a private licensed cocoa buying company operating in Sefwi Akontombra was examined. Primary data were gathered from purchasing clerks, drivers, warehouse keepers and officials of the company. Data from the District Command of the Ghana Police Service and the Department of Feeder Roads district office were solicited using interview guides. Non-participant observation and taking of photography were also employed as data capturing mechanism during the study. The study espoused content analysis in analysing the contents of the interviews and observational field notes in order to identify the main themes that emerge from the responses given by the respondents or the observation notes made. Inferences and implications were drawn then drawn from the analysis. The study found out that there was no security measure by OLAM Ghana Limited to ensure the safety of funds meant for cocoa buying, the storage and the transportation of cocoa beans in the study district. There was also no security arrangement during peak cocoa purchasing periods in the study district by key stakeholders within the cocoa sector in the district. Moreover, access road was further found out to be a major factor that accounts for some of the insecurity issues associated with cocoa purchasing activities in the Sefwi Akontombra District. The study thus recommends the development and adoption of security arrangements and mechanism by all stakeholders within the cocoa industry in the study district and the making of security issues a top priority by OLAM Ghana Limited.
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Miller, Appau Williams, Oliver Tannor, and Ofori Peres. "Modern Trends in Ownership and Acquisition of Large-scale Lands in Teshie and Kasoa, Ghana." Ghana Journal of Development Studies 17, no. 2 (October 23, 2020): 95–116. http://dx.doi.org/10.4314/gjds.v17i2.5.

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With the rising urbanisation of some parts of Ghana, the demand for land for various purposes is inevitable. The article assesses current trend of large-scale land acquisition in Teshie and Kasoa. The study used semi-structured interviews to solicit primary data from key informants such as chiefs at Nyanyano-Kasoa and Tsie-We family head at Teshie, land guards, and investors who acquire large scale lands in these areas to identify the trends in such acquisitions between 2014 to 2019.The study uncovered that though there are variations in the nature of land ownership in Teshie and Kasoa, multiple sale of lands, poor land management practices, litigation and land guarding are common practices in both areas. The study found that there is an institutional gap as both the state and traditional institutions have not really done much to deal with the challenges confronting LSLAs in these areas. It is recommended that land owning groups be engaged and educated by the Lands Commission in collaboration with Customary Lands Secretariat on proper ways to manage and sell their lands to avoid multiple sales and the conflicts that it brings. The Ghana police service should crackdown on land guarding which is an illegal activity. Keywords: Large-scale, Land Acquisition, Land Ownership, Customary Land Secretariat, Traditional Authorities
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Akonor, Edgar Takyi, and Solomon Okorley. "Socio-legal needs of rape and defilement victims: Beyond punishment." UCC Law Journal 1, no. 2 (December 1, 2021): 351–74. http://dx.doi.org/10.47963/ucclj.v1i2.423.

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Ghana passed the Domestic Violence Act in the year 2007 despite pockets of resistance from some conservatives who thought the act will endanger family life and lead to a high divorce rate. A special unit within the Ghana Police Service called the Domestic Violence and Victims Support Unit (DOVVSU) was established to handle all cases under the Act. The law prescribes custodial punishment for suspects upon conviction. However, data collected from secondary sources, through key informants and in-depth interviews show that most cases of rape and defilement are withdrawn for settlement which is against the law. Most often, the victims who are not financially endowed are forced to accept settlement outside the courts or withdraw from the court processes, which often do not inure to their benefits. The Act and the establishment of DOVVSU have improved access to justice for rape and defilement victims, however, some critical issues need to be addressed to ensure that victims of sexual offences are well catered for. It is in connection with this that the paper seeks to highlight some of the conditions confronting victims of sexual violence and what must be done to mitigate these challenges. Prominent among these challenges is the poor financial status of the victims which makes them succumb to the pressure of out-of-court settlement. It is recommended that the government and other stakeholders review the justice system/processes for rape and defilement victims to ensure that they are not forced by circumstances to withdraw from the court processes to accept other settlement options which are not in consonance with the law.
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Konlan, Kennedy Diema, Abdul Razak Doat, Iddrisu Mohammed, Roberta Mensima Amoah, Joel Afram Saah, Kennedy Dodam Konlan, and Juliana Asibi Abdulai. "Prevalence and Pattern of Road Traffic Accidents among Commercial Motorcyclists in the Central Tongu District, Ghana." Scientific World Journal 2020 (June 1, 2020): 1–10. http://dx.doi.org/10.1155/2020/9493718.

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Background. The World Health Organisation estimates that 1.35 million people die as a result of road traffic crashes. Motorcycles as a means of transport are increasingly becoming the preferred and easiest means of transportation for most people in developing countries despite the associated risk. This study determined the prevalence and pattern of motorcycle crashes in Adidome among commercial motorcyclists. Methods. A descriptive, cross-sectional study design was used as 114 commercial motorcyclists were recruited to respond to a pretested research questionnaire in the Adidome district of the Volta Region. Data were analyzed using SPSS, version 22.0. Data were presented as simple descriptive statistics. A chi-square relationship was determined using the demographic variables, and the history of accident at a 95% confidence interval with 0.05 was considered as statistically significant. Results. The prevalence of road traffic crashes at Adidome was 64.0%. Motorcyclists (74.0%) were reported to have been involved in crashes in the past one year prior to the study. Motorcyclists attributed the last accident to excessive speeding (31.5%) and bad roads (23.3%), this accident as a result of colliding with another motorcycle (50.7%), and slippery surfaces (24.7%). The majority (63.0%) of the respondents had an accident once. The consumption of alcohol was associated with the occurrence of an accident as 34.2% occurred among cyclists who drank alcohol, compared with 29.8% who did not (p<0.05). Conclusion. There should be strict implementation of current road traffic regulations of Ghana by the MTTD of the Ghana Police Service, and penalties should be awarded against anybody caught riding a motorcycle under the influence of alcohol. Helmet and other protective devices must be made compulsory for motorcycle riders to prevent injuries, especially head injuries, if an accident occurs.
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Boadi, Caleb, Emmanuel Osei Bonsu, Sylvester Reuben Okeke, Elijah Frimpong Boadu, and Isaac Yeboah Addo. "Interplay of sociodemographic factors and antenatal care attendance with free maternal care policy: a case study of Ghana." BMJ Public Health 1, no. 1 (December 2023): e000284. http://dx.doi.org/10.1136/bmjph-2023-000284.

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IntroductionThe Free Maternal Care Policy (FMCP) was introduced in Ghana around 2008 as part of the government’s efforts to improve maternal and child health outcomes in the country. The policy was aimed at increasing access to antenatal care (ANC) services and reducing financial barriers to antenatal healthcare utilisation. Despite the expected success of the FMCP, there is limited evidence regarding its impact on the frequency of ANC visits across different sociodemographic groups of women in Ghana. This study examined associations between sociodemographic and health-related factors and the frequency of ANC attendance while considering the implementation period of the FMCP in Ghana as a fundamental reference point.MethodsThis quantitative study used Ghana’s Demographic and Health Survey datasets on pregnant women’s ANC visits for 2003, 2008 and 2014 (N=15 408). Logistic regression and descriptive analyses were conducted using Stata/SE V.14.ResultsFindings showed a slight fluctuation in the level of ANC visits before and after the introduction of the FMCP in Ghana. This fluctuation may indicate that ANC service cost as a barrier to ANC visits may not be the only factor affecting ANC utilisation among pregnant women in Ghana. Our results showed that women’s lack of autonomy to make health-related decisions affected their ANC service utilisation, particularly in 2008. In addition, we found that educational attainment, being wealthy and urban residency were also significantly associated with ANC service utilisation among pregnant women in Ghana, particularly, in 2003. Women’s anaemic levels were significantly associated with their likelihood of attending ANC services in 2003 and 2014.ConclusionsOur findings suggest that the FMCP may have had a discernible effect on the utilisation of ANC services in Ghana. However, other significant confounding factors may be influencing the ongoing use of ANC services in this setting.
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Hikimatu, Zakariah, Alhasan Mustafa, and William Agoke. "Delivery of Preconception Counselling Services: The Snags of Health Care Service Providers." American Journal of Health, Medicine and Nursing Practice 6, no. 5 (November 17, 2021): 10–24. http://dx.doi.org/10.47672/ajhmn.848.

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Purpose: This study investigates the difficulties the health care service providers encounter in the quest of rendering preconception counselling services in Ghana. Methodology: The study employed descriptive survey design with the use of both qualitative and quantitative research approaches using questionnaire as the main tool. The study employed simple random sampling to sampled 135 out of 675 health care service providers from 23 health facilities in the Bole District of the Savanna Region in Ghana. The quantitative data obtained for the study was analysed using Statistical Package for Social Solution (SPSS) whilst the qualitative data were subjected to descriptive and narrative discussion. Findings: The study revealed that, health care practitioners need continuous training programme. It also became clear that, there no any clear national guideline or policy on preconception counselling in Ghana. It came to light that, the healthcare service providers face a lot of difficulties to capture women of child bearing age to offer them the services. Inadequate knowledge and expertise to effectively offer the preconception counselling services was also identified as a challenge. Recommendations: The study therefore recommend that the Ministry of Health and Ghana Health Service should come out with a clear policy guideline on preconception counselling and also provide an intensive training for the health care professionals. The health care providers should also be provided with the needed resources to embark on sensitisation and advocacy campaigns to create the awareness for women of childbearing age to appreciate the need for preconception and genetic carrier risk counselling.
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Gbagbo, Fred, and Emmanuel Morhe. "Increasing access to intrauterine contraceptive device uptake in Ghana: stakeholders views on task sharing service delivery with community health nurses." Ghana Medical Journal 54, no. 2 (June 30, 2020): 114–20. http://dx.doi.org/10.4314/gmj.v54i2.10.

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Introduction: Evidence supporting successful task sharing to increase Intrauterine Contraceptive Device (IUD) uptake exist in some developing countries that have challenges with availability of trained health professionals. Although Community Health Nurses (CHNs) in Ghana are trained to provide primary health care including emergency deliveries in rural communities, they are not professionally mandated to provide IUD services.Objectives: To explore stakeholders’ views on task sharing IUD services with CHNs in Ghana.Methods: This qualitative case study was conducted in Accra, Ghana between June and September 2018. Focus group discussions and in-depth interviews were used to collect data from purposively selected participants. Included in the study were policy makers, policy implementing institutions, service regulators, Non-Governmental Organisations, field providers and service end users. Interviews were recorded and transcribed verbatim. We manually performed thematic analysis of data and findings were appropriately described by paraphrasing and/or quoting relevant responses verbatim.Results: There is a general mixed feeling towards task sharing IUD services with community health nurses in Ghana. Policy makers, programmers, gynaecologists and IUD users interviewed believed that CHNs are capable of providing safe IUD services when well trained, adequately resourced and supervised. Based on some field experiences of complications associated with IUD insertions, participants who were midwives clearly indicated the need for effective training and careful implementation strategies.Conclusions: Despite concerns about user safety, respondents endorsed task-sharing IUD services with trained CHNs in Ghana. Implementation study focusing on competency-based IUD training for selected CHNs is recommended to provide empirical evidence to back policy decisions.Keywords: Task-sharing, IUD, Community Health Nurses, Policy, GhanaFunding: Marie Stopes Ghana funded the field work.
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Bonsu, Frank, Felix Afutu, Nii Nortey Hanson-Nortey, Mary-Anne Ahiabu, and Joshua Amo-Adjei. "Satisfaction of tuberculosis patients with health services in Ghana." International Journal of Health Care Quality Assurance 30, no. 6 (August 14, 2017): 545–53. http://dx.doi.org/10.1108/ijhcqa-10-2016-0146.

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Purpose Within human services, client satisfaction is highly prioritised and considered a mark of responsiveness in service delivery. A large body of research has examined the concept of satisfaction from the perspective of service users. However, not much is known about how service providers construct client satisfaction. The purpose of this paper is to throw light on healthcare professionals’ perspectives on patient satisfaction, using tuberculosis (TB) clinics as a case study. Design/methodology/approach In-depth interviews were conducted with 35 TB clinic supervisors purposively sampled from six out of the ten regions of Ghana. An unstructured interview guide was employed. The recorded IDIs were transcribed, edited and entered into QSR NVivo 10.0 and analysed inductively. Findings Respondents defined service satisfaction as involving education/counselling (on drugs, nature of condition, sputum production, caregivers and contacts of patients), patient follow-up, assignment of reliable treatment supporters as well as being attentive and receptive to patients, service availability (e.g. punctuality at work, availability of commodities), positive assurances about disease prognosis and respect for patients. Practical implications Complementing opinions of health service users with those of providers can offer key performance improvement areas for health managers. Originality/value To the best of the authors’ knowledge, this is a first study that has examined healthcare providers’ views on what makes their clients satisfied with the services they provide.
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Opoku, E. O. "Status of Cloud Service Adoption in Climate Risk Country." Journal of Energy and Natural Resource Management 2, no. 2 (February 21, 2018): 51–54. http://dx.doi.org/10.26796/jenrm.v2i0.44.

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Ghana has attained cloud readiness indices facilitating services adoption by local enterprises through brokerage firms. Accordingto Gartner group by 2015, at least 20% of all cloud services will be consumed via internal or external cloud service brokerages,rather than directly with service providers. It means enterprises must identify local cloud brokerage firms to intermediate for cloudclients and service providers. We aimed at surveying cloud service awareness among enterprises in Ghana. We performed fieldstudy using statistical tool to analyze data collected among 45-participants spread across 20 local enterprises, using purposivesampling in the selection of strategic enterprise managers located in the second largest city, Kumasi, Ghana. We employedDelphi technique involving three Information Technology experts to validate responses in reducing margin of error in the analysis.We found that 67% respondents are unaware of local cloud service brokerage firms. Alternatively, 33% respondents mentioned atleast one local cloud brokerage firm; although experts believed some did a chess guessing to have it correct. Our Delphi expertsattributed this alarming percentile to lack of policy stakeholders involvement in ensuring cloud adoption readiness. We concludedon effective sensitization of cloud computing service adoption in optimizing data center proliferation by enterprises in Ghana.Adopting cloud computing over data center helps in reducing global warming contributed by heat emissions from computingservers.
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Odikro, Magdalene A., Ernest Kenu, Richard M. Adanu, Delia A. B. Bandoh, Mabel Berrueta, Suchandrima Chakraborty, Jewel Gausman, et al. "Validating the implementation of an indicator reporting policies and laws on free public maternal health-related services in the era of universal health coverage: A multi-country cross-sectional study." PLOS ONE 19, no. 3 (March 13, 2024): e0299249. http://dx.doi.org/10.1371/journal.pone.0299249.

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Background The concept of universal health coverage (UHC) encompasses both access to essential health services and freedom from financial harm. The World Health Organization’s Maternal Newborn Child and Adolescent Health (MNCAH) Policy Survey collects data on policies that have the potential to reduce maternal morbidity and mortality. The indicator, “Are the following health services provided free of charge at point-of-use in the public sector for women of reproductive age?”, captures the free provision of 13 key categories of maternal health-related services, to measure the success of UHC implementation with respect to maternal health. However, it is unknown whether it provides a valid measure of the provision of free care. Therefore, this study compared free maternal healthcare laws and policies against actual practice in three countries. Methods and findings We conducted a cross-sectional study in four districts/provinces in Argentina, Ghana, and India. We performed desk reviews to identify free care laws and policies at the country level and compared those with reports at the global level. We conducted exit interviews with women aged 15–49 years who used a component service or their accompanying persons, as well as with facility chief financial officers or billing administrators, to determine if women had out-of-pocket expenditures associated with accessing services. For designated free services, prevalence of expenditures at the service level for women and reports by financial officers of women ever having expenditures associated with services designated as free were computed. These three sources of data (desk review, surveys of women and administrators) were triangulated, and chi-square analysis was conducted to determine if charges were levied differentially by standard equity stratifiers. Designation of services as free matched what was reported in the MNCAH Policy Survey for Argentina and Ghana. In India, insecticide-treated bed nets and testing and treatment for syphilis were only designated as free for selected populations, differing from the WHO MNCAH Policy Survey. Among 1046, 923, and 1102 women and accompanying persons who were interviewed in Argentina, Ghana, and India, respectively, the highest prevalence of associated expenditures among women who received a component service in each setting was for cesarean section in Argentina (26%, 24/92); family planning in Ghana (78.4%, 69/88); and postnatal maternal care in India (94.4%, 85/90). The highest prevalence of women ever having out of pocket expenditures associated with accessing any free service reported by financial officers was 9.1% (2/22) in Argentina, 64.1% (93/145) in Ghana, and 29.7% (47/158) in India. Across the three countries, self-reports of out of pocket expenditures were significantly associated with district/province and educational status of women. Additionally, wealth quintile in Argentina and age in India were significantly associated with women reporting out of pocket expenditures. Conclusions Free care laws were largely accurately reported in the global MNCAH policy database. Notably, we found that women absorbed both direct and indirect costs and made both formal and informal payments for services designated as free. Therefore, the policy indicator does not provide a valid reflection of UHC in the three settings.
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Ahenkorah-Marfo, Michael, and Harry Akussah. "Changing the face of reference and user services." Reference Services Review 44, no. 3 (August 8, 2016): 219–36. http://dx.doi.org/10.1108/rsr-01-2016-0001.

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Purpose Social media allows collaboration, participation and sharing in libraries with users. The purpose of this study is to examine the response of academic librarians in Ghana to the use of social media in reference and user services. Design/methodology/approach It is a quantitative study that used the Likert type of questionnaire in soliciting the views of academic librarians from six public and private universities in Ghana on their knowledge and use of social media in providing reference and user services. Findings The findings of the study indicate that majority of academic librarians are knowledgeable and use social media for both personal and work-related purposes. They, however, lack adequate skills to use the array of social media tools to make remarkable difference in service delivery. For this reason, they find the traditional mode of service delivery a comfort zone. Practical implications Higher education policy makers in Ghana and elsewhere would find the results useful in decisions on the types of social media tools to use in universities and colleges. Originality/value The study provides in-depth analysis of the impact of social media on reference and user services in Ghanaian libraries, which is deficient in literature. It also recommends change in policy direction and training to whip up interest in librarians to use social media.
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Mohammed, Abdul-Rahim. "How Austerity Undermines School Feeding Programmes: An Analysis of Ghana’s Home-Grown School Feeding Model." Journal of Humanities and Social Sciences Studies 3, no. 5 (May 29, 2021): 23–30. http://dx.doi.org/10.32996/jhsss.2021.3.5.3.

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Starting in 2015, the government of Ghana implemented austerity as a response to economic challenges in the country. The aim of this paper, therefore, is to demonstrate how a political climate of austerity undermines the goal of linking local agricultural production to school feeding markets. The paper draws on one-on-one semi-structured in-depth interviews with 25 service providers and one expert from the international NGO SEND-Ghana to examine the implication of austerity for Ghana’s home-grown school feeding programme. The findings reveal that austerity has meant that the actions and decisions of the service providers undermine the critical goal of linking the school feeding market to local agricultural production. Specifically, due to significant delays in reimbursing service providers for services delivered, the service providers are forced to deliver the programme by relying on credit purchases from the open market, rather than purchasing 80% of their foodstuff from the local smallholder farmers as required of them. Thus, Ghana might miss out on the development policy potential of stimulating local agricultural production through its connection to school feeding markets.
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Baffoe-Bonnie, Terrylyna, Samuel Kojo Ntow, Kwasi Awuah-Werekoh, and Augustine Adomah-Afari. "Access to a quality healthcare among prisoners – perspectives of health providers of a prison infirmary, Ghana." International Journal of Prisoner Health 15, no. 4 (December 5, 2019): 349–65. http://dx.doi.org/10.1108/ijph-02-2019-0014.

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Purpose The purpose of this paper is to explore the influence of health system factors on access to a quality healthcare among prisoners in Ghana. Design/methodology/approach Data were gathered using different qualitative methods (interviews and participant observation) with staff of the James Camp Prison, Accra. Findings were analyzed using a framework method for the thematic analysis of the semi-structured interview data; and interpreted with the theoretical perspective of health systems thinking and innovation. Findings The study concludes that health system factors such as inadequate funding for health services, lack of skilled personnel and a paucity of essential medical supplies and drugs negatively affected the quality of healthcare provided to inmates. Research limitations/implications The limited facilities available and the sample size (healthcare workers and prison administrators) impeded the achievement of varied views on the topic. Practical implications The paper recommends the need for health policy makers and authorities of the Ghana Prison Service to collaborate and coordinate in a unified way to undertake policy analysis in an effort to reform the prisons healthcare system. Social implications The national health insurance scheme was found to be the financing option for prisoners’ access to free healthcare with supplementation from the Ghana Prison Service. The study recommends that policy makers and healthcare stakeholders should understand and appreciate the reality that the provision of a quality healthcare for prisoners is part of the entire system of healthcare service delivery in Ghana and as such should be given the needed attention. Originality/value This is one of few studies conducted on male only prisoners/prison in the context of Ghana. It recommends the need for an integrated approach to ensure that the entire healthcare system achieves set objectives in response to the primary healthcare concept.
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Kipo-Sunyehzi, Daniel Dramani. "Quality healthcare services under National Health Insurance Scheme in Ghana: perspectives from health policy implementers and beneficiaries." Public Administration and Policy 24, no. 3 (October 26, 2021): 320–32. http://dx.doi.org/10.1108/pap-08-2021-0047.

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PurposeThis paper aims to examine the factors that affect the quality of healthcare services in the implementation of the National Health Insurance Scheme (NHIS) at the local level in Ghana from the perspectives of health policy implementers and beneficiaries in public-private organisations.Design/methodology/approachThis paper has adopted a mixed research method with both qualitative and quantitative data, with in-depth interviews, document analysis and focus groups discussions. A total of 107 participants took part in the interviews and the questionnaire survey.FindingsThe study found that these factors greatly affect the quality of healthcare services from the implementers’ perspectives — referrals, effectiveness in monitoring, timeliness, efficiency, reimbursement, compliance with standard guidelines of Ghana Health Service (GHS) and accreditation process. For the beneficiaries, three healthcare services factors are important, including medical consultations, diagnostic services and the supply of drugs and medicines. Some other factors are found to be the least prioritized healthcare services, namely the issuance of prescription forms, verification of identification (ID) cards and staff attitude. However, the study found that implementers and beneficiaries exhibited a mixed reaction (perspectives) on accessing some healthcare services. In some healthcare services where the implementers perceived that beneficiaries have more access to such services, the beneficiaries think otherwise, an irony in the perspectives of the two actors.Originality/valueThis paper adds to the extant literature on the perspectives of policy implementers and beneficiaries on factors that affect the quality of healthcare services in general and specifically on the implementation of NHIS in Ghana with the public-private dimension.
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Okyere, Joshua, and Kwaku Kissah-Korsah. "Benefits of integrating palliative care: a qualitative exploration of the perspectives of palliative care providers in a tertiary health facility in Ghana." Palliative Care and Social Practice 17 (January 2023): 263235242311631. http://dx.doi.org/10.1177/26323524231163199.

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Background: Integration of palliative care (PC) services entails combining administrative, organisational, clinical and service elements to ensure continuity of care between all parties participating in the care network of patients. There is a need to understand the benefits of integrating PC to inform policy making and advance advocacy, especially in resource-constrained settings such as Ghana where PC is sub-optimally implemented. Yet, existing research in Ghana is sparse on what benefits are likely to be experienced as a result of integrating PC. Objective: The study explored service providers’ perspectives on the benefits of integrating PC in Ghana. Design: The design was an exploratory descriptive qualitative research design. Methods: A total of seven in-depth interviews were conducted using semi-structured interview guides. The data were managed using NVivo-12. Inductive thematic analysis was carried out following Haase’s modification of Colaizzi’s approach to qualitative research analysis. The study follows the COREQ guidelines and the ICMJE recommendations. Result: Two main themes emerged: patient-related outcomes, and system/institution-related outcomes. For the patient-related outcomes, the following sub-themes emerged: restored hope, appreciated care and better preparation for the end of life (EoL). The emerging sub-themes under the system/institution-related outcomes include the following: early initiation of care, enhanced communication between primary healthcare providers and the PC team and strengthening staff capacity to provide PC services. Conclusion: In conclusion, there are substantial benefits to be experienced from integrating PC. For the patients, it would restore shattered hopes, result in appreciated care and better preparation for the EoL. For the healthcare system, it would promote early initiation of care, enhance communication between primary healthcare providers and the PC team and strengthen service providers’ capacity to provide PC services. This study, thus, furthers the case for a more integrated PC service in Ghana.
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Agyei, Samuel Kofi, Emmanuel Kumah, Peter Agyei Baffour, and Samuel E. Ankomah. "Patient perception of service quality in Ghana: an empirical study in Christian Health Association of Ghana Hospitals." British Journal of Healthcare Management 26, no. 6 (June 2, 2020): 1–9. http://dx.doi.org/10.12968/bjhc.2019.0048.

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Background/aims Understanding patients' views on healthcare quality allows healthcare managers and policy makers to address any gaps and promote a patient-centred approach in healthcare delivery. A study was carried out to evaluate patients' perception of the quality of services in hospitals affiliated with the Christian Health Association of Ghana. Methods The SERVQUAL scale was used to survey 540 patients in 18 Christian Health Association of Ghana hospitals. Using STATA software package (version 13.0), mean scores of the patients' expectations and perceptions of service quality were computed. A t-test was performed to determine the significance levels of the difference between the mean scores for expectation and perception. Results The patients' expectations were not met. The five SERVQUAL dimensions showed statistically significant negative mean service quality gap scores. Conclusions Further investigations into the reasons that the patients responded in this way are warranted to help in stepping up patient-focused interventions to bridge the perceived service quality gaps identified.
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Dalinjong, Philip Ayizem, Alex Y. Wang, and Caroline S. E. Homer. "Challenges and Suggestions to Promote Maternal Service Provision and Utilization Under the Free Maternal Health Policy in Ghana: Perspectives of Health Directors and Facility Managers." International Journal of Childbirth 12, no. 1 (March 1, 2022): 4–14. http://dx.doi.org/10.1891/ijc-2021-0014.

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INTRODUCTIONTo promote service uptake and reduce maternal deaths, a policy was implemented under Ghana’s National Health Insurance Scheme in 2008. This study explored the benefits and limitations of the policy, health system challenges, and community-level challenges resulting in suggestions to mitigate the challenges.METHODSThe study design was cross-sectional, utilizing qualitative data collection. It was carried out in the Kassena-Nankana East Municipality, Ghana, involving in-depth interviews (IDIs) with directors of Ghana Health Service and facility managers. A total of eight IDIs were conducted. Data were transcribed, read, and analyzed based on themes which were presented using key quotes.RESULTSThe policy promoted the use of services. Nonetheless, challenges existed as a result of limited service coverage, inadequate human resources and infrastructure, lack of medications and equipment, lack of transport, and the influence of religion, culture, and family members. There was a need to strategize so that women with a low socioeconomic status would receive service over those of a high socioeconomic status. Other suggestions included the inclusion of family planning services, accreditation of private facilities, provision of a shift system for specialists to move to rural areas, and provision of incentives for health personnel in rural areas. It was also suggested that health personnel make known their challenges as well as to provide education on women’s rights and service expectations. The provision of transport vouchers to women as well as alternative arrangements to be made with private transport owners were also suggested.CONCLUSIONImplementing the suggestions may improve service provision and utilization leading to the reduction of maternal deaths and contributing towards achieving universal health coverage.
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Bamfo, Bylon Abeeku, and Courage Simon Kofi Dogbe. "Factors influencing the choice of private and public hospitals: empirical evidence from Ghana." International Journal of Pharmaceutical and Healthcare Marketing 11, no. 1 (April 3, 2017): 80–96. http://dx.doi.org/10.1108/ijphm-11-2015-0054.

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Purpose The study aims to examine the factors influencing the choice of private and public hospitals in Ghana. Design/methodology/approach Purposive and convenient sampling techniques were used in selection of 225 respondents for the study. An independent samples t-test was used in ascertaining the significant difference in the opinions of both groups. Finally, binary logistics regression was used in ascertaining the factors that significantly influenced the choice of hospitals in Ghana. Findings In Ghana, patients’ choice of private or public hospital was significantly influenced by service quality, word-of-mouth, type of ailment and National Health Insurance Scheme (NHIS). Patients who made choice decision based on service quality were more likely to attend a private hospital. Word-of-mouth influenced the choice of public hospitals more than private hospitals. Patients preferred visiting public hospitals for more complicated ailments such as spinal defects, HIV/AIDS, heart-related problems, etc. Patients registered under the NHIS also preferred visiting public hospital to private hospital. Although services from private hospitals were more expensive, patients were more satisfied with services provided, as compared to patients from the public hospital. Cost of service and patient satisfaction, however, did not have a statistically significant effect on the choice of hospital. Originality/value Most comparative studies done on private and public hospitals studied in isolation focused on service quality, customer satisfaction, national health insurance and cost of health care or a combination of them. This study, however, considered all these selection criteria and extended it by adding word-of-mouth and the type of ailments suffered. The study, thus, provided a more comprehensive hospital selection criteria. The use of logistics regression in this particular area of study was also quite unique.
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Yeboah, Isaac, Duah Dwomoh, Rawlance Ndejjo, Steven Ndugwa Kabwama, Fidelia Ohemeng, Sylvia Akpene Takyi, Ibrahim Issah, Serwaa Akoto Bawuah, Rhoda Kitti Wanyenze, and Julius Fobil. "Maintaining essential health services during COVID-19 in Ghana: a qualitative study." BMJ Global Health 8, Suppl 6 (March 2024): e013284. http://dx.doi.org/10.1136/bmjgh-2023-013284.

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IntroductionEvidence suggests that non-pharmaceutical interventions such as lockdown policies, restriction of movement and physical distancing to control the novel COVID-19 contributed to the decline in utilisation of essential health services. We explored healthcare providers’ and policy-makers’ experiences of the barriers, interventions and response actions that contributed to ensuring the continuity of essential health services during the COVID-19 pandemic in Ghana to help inform future practice and policy.MethodsWe used a qualitative study approach. Data were analysed using thematic analysis. Thirty Four participants composed of 20 healthcare providers and 14 policy-makers who worked across regions with low and high recorded COVID-19 cases in Ghana during the COVID-19 pandemic were involved in this study.ResultsParticipants reported that essential health services including maternal, reproductive and child health services, communicable and non-communicable disease care, and elective surgeries were disrupted during the COVID-19 pandemic. Barriers to the utilisation of essential services were constructed into three subthemes: (1) fear, (2) poor quality of care at the facility and (3) financial limitation. These barriers were mitigated with population-based interventions underpinned by the socioecological model at the individual and interpersonal level (including psychosocial care for families and home visits), institutional and community levels (such as allocation of funds, training of health workers, public education, triage stations, provision of logistics, appointment scheduling, telemedicine and redeployment of health workers) and public policy level (tax relief packages, transportation arrangements and provision of incentives), which helped in maintaining essential health services during COVID-19.ConclusionDisruption of essential health services during COVID-19 in Ghana instigated population-based interventions which aided in expanding the populations’ continuous access to essential health services and strengthened health service delivery.
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Acquah-Sam, Emmanuel, and Dorothy Bugre. "Effects of Mobile Money on Beige Bank, Ghana." European Scientific Journal, ESJ 14, no. 31 (November 30, 2018): 29. http://dx.doi.org/10.19044/esj.2018.v14n31p29.

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The motivation for this study was that, existing literature have reported on the growth of mobile money (MM) and its clientele base. However, studies on the effects of mobile money service on customers and performance of an individual bank; challenges, threats, and opportunities mobile money service presents to an individual bank are very rare to find so adding to the existing studies on the sector will help provide more insight into the operations of the sector and direct policy decisions of policy-makers, bank officials, and telecom operators. This study sought to find out how mobile money services have affected customers and performance of Beige Bank in Ghana. The research is a descriptive survey design that presents results in mean scores, frequency distribution tables, pie charts, bar graph, and Chi-square test of relationship. The study found that mobile money service had a positive effect on customers’ remittances. Also, mobile money positively influenced customers’ saving habits. Furthermore, majority of the respondents had bank accounts, mobile money accounts, and still engaged in MM transactions. Again, instead of being a threat, mobile money presents opportunities like, cross selling of products, increase in customer base through the registration of mobile money agents, and increased bank commissionIt is recommended that Beige Bank, Ghana and other banks in Ghana should focus on getting mobile agents to save and buy E-cash from them, and develop mobile phone apps which provide access to mobile money service where customers can easily transfer money between their bank accounts and their mobile money wallets.
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Akpeke, Hope, Gideon Dzando, Augustine Kumah, Doris Keronei, Anthony Bimba Donyi, Seidu Salifu, Elisha A. Nonoh, David N. Yabila, Haphsheitu Yahaya, and Godwin Gideon Kwaku Dorvlo. "Health Policy and the Fight Against COVID-19: A Narrative Review of Ghana’s Response." Health in Emergencies & Disasters Quarterly 7, no. 3 (April 1, 2022): 101–8. http://dx.doi.org/10.32598/hdq.7.3.443.1.

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Background: The COVID-19 pandemic continues to adversely affect healthcare systems worldwide. Developed and underdeveloped countries continue to strive toward sustainable health policies that will help contain the spread and, at the same time, manage the patients. Global policy initiatives since the confirmation of the outbreak are guided by the recommendations from the World Health Organization. Countries, states, and territories develop domestic policies based on their capacities and resources. This study aims to provide insight into Ghana’s health policy response to the COVID-19 pandemic. Materials and Methods: This study is a narrative review of literature in which data were extracted from electronic databases such as Embase, PubMed, Google Scholar, ScienceDirect, and Web of Science that published research articles on the initial policy response to COVID-19 in Ghana. A concurrent relative search was also conducted on the websites of the Ghana Ministry of Health and Ghana Health Service to aggregate and synthesize existing policies enacted in response to the coronavirus pandemic within the first year of the outbreak. Results: Ghana’s health policy response to COVID-19 was proactive and reactive. Policy changes occurred when cases started emerging in Ghana. The focus of health policy was mainly to preserve lives. Policy implementation was a collaborative effort between public and private organizations. Conclusion: The government of Ghana, through the Ministry of Health and the Ghana Health Service, has remained at the forefront of providing policy directions to the Ghanaian people in the fight against COVID-19.
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Tiika, Bernard John, Zhiwei Tang, Jacob Azaare, Joshua Caleb Dagadu, and Samuel Nii-Ayi Otoo. "Evaluating E-Government Development among Africa Union Member States: An Analysis of the Impact of E-Government on Public Administration and Governance in Ghana." Sustainability 16, no. 3 (February 5, 2024): 1333. http://dx.doi.org/10.3390/su16031333.

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The adoption of e-government promises efficiency in the delivery of government services to citizens across various sectors of the economy. Due to this, most Global North countries have advanced in the deployment of e-government for improving public-service delivery. Unfortunately, most African countries, including Ghana, are still lagging in e-government development. This study examined e-government development across African Union member states. It explored the role of e-government in the reform of public administration and governance, focusing on Ghana as a case study. Using a mixed-method approach, the study analyzed secondary data of key e-government indicators using the TOPSIS method. This helped underscore the transformative impact on public administration and governance by using primary data via interviews. The results show advanced progress in some African countries, including Ghana, due to aligned digital strategies with national policies. Also, technology integration is evident in Ghana’s public sector and is reshaping public administration and governance. The study recommends that to achieve the long-term sustainability of these advancements, interagency collaboration and data-sharing mechanisms between the public and private sectors should be strengthened, while all forms of silos should be broken to promote the delivery of services. This study enhances public-service delivery by identifying areas needing both improvement and allocation of resources for shaping e-government policy development.
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Owusu-Sekyere, Ebenezer, Hamdiyah Alhassan, and Enock Jengre. "Urban Growth, Fuel Service Station Disasters and Policy Compliance in Ghana." Ghana Journal of Development Studies 18, no. 2 (November 3, 2021): 25–47. http://dx.doi.org/10.4314/gjds.v18i2.2.

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Disasters associated with Fuel service stations (FSS) in Ghana have been debated severally and attracted policy attention, yet their mitigation strategies seem too far off and unimaginably unrealistic. Knowing that such disasters can limit enjoyment of citizenship rights, Ghana has developed safety standards geared towards mitigating their effects. Framed around the compliance theory and drawing on data from 150 residential owners located within 15.4m buffer zone and five state institutions, this article examined the extent of compliance with safety policies guiding FSS in Kumasi, Ghana. The results showed that compliance with safety policies was sinking into its bare existential levels as none of the facilities selected for the study passed all the 11 safety standards. The facilities also negatively affected residents who never considered their place of abode as perilous and that they live in zones of vulnerabilities. This situation it is argued, fundamentally affects development trajectory of the contemporary African city. It obviously obscures the realities of interrelated processes shaping urban disaster management. Even though the spring-up of FSS have catapulted economic growth, inherently they are also hazard-ridden. We suggest that in the broad scheme of urban planning, FSS safety policies must not be discussed in the margins.
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Glavee-Geo, Richard, Aijaz A. Shaikh, Heikki Karjaluoto, and Robert Ebo Hinson. "Drivers and outcomes of consumer engagement." International Journal of Bank Marketing 38, no. 1 (July 18, 2019): 1–20. http://dx.doi.org/10.1108/ijbm-01-2019-0007.

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Purpose The purpose of this paper is to examine the drivers of consumer engagement and its consequences via the experiences of mobile money services’ users in Ghana and to discuss its implications for the society, financial service innovation, delivery and operations. Design/methodology/approach A pre-tested survey instrument was used with a sample of 595 mobile money services users in Ghana. SmartPLS application was used to analyze the data and report findings. Findings The study shows that perceived risk, consumer empowerment, subjective norm, performance expectancy and effort expectancy influence the affect component of consumer engagement and explain around half of its variance. The effect of perceived risk on consumer engagement was counterintuitive. Perceived risk was significant and positive for cognitive processing, whereas the effect was significant but negative for affect. The authors found support for the positive effect of cognitive processing on advocacy intention but no support for its effect on continuous usage. By contrast, affect strongly influenced both advocacy intention and continuous usage of mobile money services. Practical implications The authors highlight the implications of mobile money services to business and marketing/service managers, policy makers, non-banking entities (such as telecoms and financial technology firms) and to the society in general. The authors provide important insights into how service providers can manage consumer engagement process and formulate marketing strategies to target and promote this simple, but innovative service to consumers. Moreover, the authors discuss the societal implications of the study in Ghana, a developing country. The authors recommend several options for future studies in order to stimulate the research agenda on mobile financial services in general. Originality/value The present study shows that although mobile money was initially introduced to help consumers who hitherto have no access to formal banking services, this form of banking has become increasingly popular among various consumer segments as its usage and adoption has increased multifold largely in emerging and developing countries. The main contribution of this study is the development and testing of the “mobile money customer engagement model.” Moreover, this study shows the key factors that influence the engagement process and the effects of these factors as analyzed within the context of a developing country.
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Ofori – Okyere, Isaac, and Seyram Pearl Kumah. "An Investigation of Servqual Dimensions in the Delivery of Satisfied Services to Customers in the Domestic Airlines Industry in Ghana." International Journal of Management and Sustainability 3, no. 5 (March 28, 2014): 279–94. http://dx.doi.org/10.18488/journal.11/2014.3.5/11.5.279.294.

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This study investigates SERQUAL Dimensions in the delivery of satisfied services in the domestic airline industry in Ghana. Questionnaires were distributed to four hundred and fifty (450) customers from three domestic airlines namely Antrak Air, Fly 540 and Star Bow using the convenience sampling technique. The responses from the field indicate that domestic airlines operating in Ghana fall short in their adoption of SERVQUAL model to deliver quality services to their customers. According to the findings of this study, domestic airlines in Ghana are regarded by majority of the respondents as not being reliable, responsive, showing sense of assurance, empathy and tangible in all their operations. The same majority of respondents also indicated that the airlines fall short in adopting best practices of service quality.
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Awoonor-Williams, John Koku, James F. Phillips, Mathias Aboba, Lalitha Vadrevu, Esther Azasi, Janet Awopole Yepakeh Tiah, Margaret L. Schmitt, Sneha Patel, Mallory C. Sheff, and S. Patrick Kachur. "Supporting the utilization of community-based primary health care implementation research in Ghana." Health Policy and Planning 37, no. 3 (January 4, 2022): 420–27. http://dx.doi.org/10.1093/heapol/czab156.

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Abstract Ever since the 1990s, implementation research in Ghana has guided the development of policies and practices that are essential to establishing community-based primary health care. In response to evidence emerging from this research, the Community-based Health Planning and Services (CHPS) policy was promulgated in 1999 to scale-up results. However, during the first decade of CHPS operation, national monitoring showed that its pace of coverage expansion was unacceptably slow. In 2010, the Ghana Health Service launched a 5-year plausibility trial of CHPS reform for testing ways to accelerate scale-up. This initiative, known as the Ghana Essential Health Intervention Program (GEHIP), included a knowledge management component for establishing congruence of knowledge generation and flow with the operational system that GEHIP evidence was intended to reform. Four Upper East Region districts served as trial areas, while seven districts were comparison areas. Interventions tested means of developing the upward flow of information based on perspectives of district managers, sub-district supervisors and community-level workers. GEHIP also endeavoured to improve procedures for the downward flow and utilization of policy guidelines. Field exchanges were convened for providing national, regional and district leaders with opportunities for participatory learning about GEHIP implementation innovations. This systems approach facilitated the process of augmenting the communication of evidence with practical field experience. Scientific rigor associated with the production of evidence was thereby integrated into management decision-making processes in ways that institutionalized learning at all levels. The GEHIP knowledge management system functioned as a prototype for guiding the planning of a national knowledge management strategy. A follow-up project transferred its mechanisms from the Upper East Regional Health Administration to the Policy Planning Monitoring and Evaluation Division of the Ghana Health Service in Accra.
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