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Dissertations / Theses on the topic 'Government Fiscal Management Information System'

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1

Learmonth, Rodney Douglas. "Microcomputer based information system planning and management in local government." Thesis, Queensland University of Technology, 1992.

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2

Guclu, Aydin Nusret. "Modeling And Assessment Of Theeffectiveness Of Government Information Systems." Phd thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613274/index.pdf.

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In the context of evaluating effectiveness of information systems, the public sector requires a specific approach for measuring indirect benefits such as strategic / political value. There is not yet a holistic approach and no unified adaptive and time-variant model addressing the problem. In this thesis, Strategic Management Model developed and partially applied at the Ministry of Finance, Turkey, is described. The model is based on the public value delivery chain, from strategic goals to accountability reporting. Public Financial Management Value Space is built step by step, and a method is defined on the Value Space for effectiveness assessment through calculation of five value components, namely the Agency Value, User Value, Political Value, Strategic/Social Value, and Environmental Value, using weighted summation of key goal and performance indicators. Value space is mapped to ontology, then to the object model for flexible system implementation. The assessment calculation method, resulting in a single value allows for a-posteriori benefits assessment, allows not only for cross-comparison of programs, agencies, functions, etc. by fixing the values on the dimensions of the value space under analysis, but also standardization and consolidation. Economy, efficiency and effectiveness are linked as an extension of the assessment model by introducing the expenditure component of the budget. The model has been applied to two case studies of Information System investments at the Ministry of Finance, and a cross-comparison of these initiatives has been provided.
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3

Van, Zyl Pierre. "A description of information system technologies and implementations of project information management systems for use in the South African Government." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/49714.

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Thesis (MEng)--University of Stellenbosch, 2002.
ENGLISH ABSTRACT: This thesis focuses on information systems for project management in the South African Government with special attention to the Consolidated Municipal Infrastructure Programme. Project data exchange standards and the suitability of these standards for project information management in the South African Government is reviewed. Information system technologies applicable to project management, with reference to computer programming languages, markup languages, communication technologies, Internet technologies, database technologies and document manipulation tools are discussed. Project information management forms are then discussed, followed by an overview of the flow of project information during the lifecycle of a project. The standards development organisation, ActionIt, and the project information management models developed by it are highlighted. A description of applications and a system that was implemented to illustrate the work covered in this thesis is provided with examples of the applications and the system. Hierna tesis fokus op inligting sisteme vir projekbestuur in die Suid Afrikaanse Regering met spesifieke verwysing na die Gekonsolideerde Munisipale Infrastruktuur Program. Standaarde vir die uitruil van projek inligting sowel as die toepaslikheid van hierdie standaarde vir die bestuur van projek inligting in die Suid Afrikaanse Regering word bespreek. Informasie sisteem tegnologiee wat van toepassing is op die bestuur van projek inligting word behandel en sluit in: rekenaar programerings tale, 'markup' tale, kommunikasie tegnologiee, Internet tegnologiee, databasis tegnologiee en gereedskap om dokumente te manipuleer. Verskillende projek vorms word behandel gevolg deur 'n beskrywing van die vloei van data gedurende 'n projek se leeftyd. "n Beskrywing van ActionIT, 'n organisasie vir die neerle van standaarde vir gebruik in die Suid Afrikaanse regering, sowel as die modelle wat deur ActionIT ontwikkel is vir die bestuur van projek inligting word gegee. Die toepassings en sisteem wat geimplimenteer is om die werk wat in hierdie tesis behandel is te demonstreer word gegee met voorbeelde van die toepassings en sisteem.
AFRIKAANSE OPSOMMING: geen opsomming
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4

Mdlazi, David Thembalikayise Francis. "An appropriate financial management and budgeting system to support transition in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/51590.

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Thesis (MAdmin)--Stellenbosch University, 2000.
ENGLISH ABSTRACT: The study is devoted to the determination of an appropriate financial management and budgeting system to support a transforming South Africa. Given the challenges and opportunities presented by the new political dispensation, both locally and abroad, the evolution of financial management and budgeting systems is analysed. Specifically, elements of each budgetary system that stood the test of time to the present, are studied. International case studies of countries that have undergone (or are undergoing) the transformation process successfully, or otherwise, are fully discussed to serve as invaluable lessons and experience for South Africa on its quest for a smooth and swift transformation, to prevent it from ending up as just another unsuccessful transformation. This then serves as a broad foundation for an appropriate financial management and budgeting system which is proactive in the transformation process. South Africa will not reinvent the wheel. Unlike other countries that waited for transformation problems to fall upon them, the South African financial management and budgeting system manipulates the financial management policies. It achieves this by broadly defining the objectives to be achieved through prioritisation and reprioritisation, formulate clear strategies for shortterm, medium-term and long-term plans, goals, processes, functions and activities. It applies all the positive elements of input-orientated systems, activity/ performance measuring systems, objective/goal-orientated system, medium term expenditure framework and multi-year budgets studied and drawn from lessons and experience of other countries. South Africa's appropriate financial management and budgeting system is a broad crosswalk model vacillating between all systems from a broad definition of objectives, goals, processes and activities ending up with a strong financial management tool.
AFRIKAANSE OPSOMMING: Dié studie word gewy aan die daarstelling van 'n Geskikte Finansiële Bestuur en Begrotingstelsel om 'n veranderende Suid-Afrika te ondersteun. Teen die agtergrond van die uitdagings daargestel deur die nuwe politieke bestel word die revolusie van finansiële bestuur- en begrotingstelsels plaaslik en in die buiteland ontleed en in perspektief geplaas. Meer spesifiek is die elemente van elke begrotingstelsel wat die toets van die tyd deurstaan het, bestudeer. Internasionale studies van lande wat die veranderingsproses suksesvol ondergaan het (of tans daarmee besig is), of andersins, word volledig bespreek om as 'n onskatbare les en ondervinding vir Suid-Afrika in sy soektog na 'n gladde en vinnige transformasie te dien en om te verhoed dat dit op net nog 'n onsuksesvolle transformasie uitloop. Dit dien dan as 'n breë grondslag vir 'n Geskikte Finansiële Bestuur- en Begrotingstelsel wat proaktief in die Suid-Afrikaanse transformasieproses is. Suid-Afrika sal nie die wiel kan heruitvind nie. Anders as in ander lande wat op transformasieprobleme gewag het om hulle te tref, kan die Suid- Afrikaanse Finansiële Bestuur- en Begrotingstelsels finansiële bestuursbeleid pro-aktief ondersteun. Dit word bewerkstellig deur 'n omvattende bepaling van die mikpunte wat bereik moet word deur priorisering en herpriorisering van planne, doelwitte, prosesse, funksies en aktiwiteite op die kort, medium en lang termyn. Dit is moontlik indien al die positiewe elemente van verskillende finansiële bestuur- en begrotingsteiseis, soos bestudeer in en geleer uit ander lande se ondervindings toegepas word. Suid-Afrika se Finansiële Bestuur- en Begrotingstelsel behels 'n breë omvattende model wat put uit al die stelsels wat 'n bepaling van doelstellings, mikpunte, prosesse en aktiwiteite bevat ten einde te eindig met 'n sterk Finansiële Bestuurswerktuig.
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5

Wicander, Gudrun. "Mobile Supported e-Government Systems : Analysis of the Education Management Information System (EMIS) in Tanzania." Doctoral thesis, Karlstads universitet, Avdelningen för informatik och projektledning, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-8419.

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e-Government systems are considered by both governments and international organisations to improve administration and management. In Tanzania, an e-government system for education administration, EMIS, is partly implemented but shows several limitations. Statistical data is collected but the process is resource demanding and much of the collected data are never put into the system, and therefore remain inaccessible from this electronic system. The overall aim of this study is to propose an approach to designing more efficient e-government systems within the education sector. The focus is on public schools. The more specific aim of the present study is to: explore more efficient data transfer (faster, more reliable, and potentially less resource demanding) by using mobile telephone technology, especially SMS, as a means for statistical data collection for Tanzanian education management. The study is guided by an overall research approach that comprises systems theory and a socio-technical view. This research is performed as a case study, inspired by the ethnographic method and comprises field studies in East Africa. A multi-technique approach is used for empirical data gathering, including literature study, interviews, and direct observations. The analytical process is performed by developing and applying three analytical models: XIF - the eXtended Sustainable ICT Framework   Triple A - Access, Attitude, Awareness Seven Aspects – an Approach Towards Success The contributions of this thesis are as follows. A mobile supported SMS-based statistical data collection process employing a blended digital solution is proposed. Likely effects of such a system would be ‘better’ data e.g. less transmission errors, which provides for ‘better’ administration, ‘better’ decision-making, and also provides for transparency. Moreover, it is very likely that the proposed system is significantly less resource demanding than the present system. The three analytical models that are developed specifically for this study have generic characters and can be used during the implementation process of other e-government solutions.  The most important part of the contribution is not the technological solution per se; it is the process that foregoes the actual implementation. The proposal departs specifically from the Tanzanian educational context but has implications for e-government systems solutions and information systems implementation in developing countries in general. Finally, three overall reflections are made based on the major observations of the research findings: the Double ‘e’ Dilemma, on the problem of prioritising electronics before electricity, the Mobiles to Avoid Mobility paradox, highlighting connectivity before mobility, and the opportunity to use the SMS to Combat Corruption weapon.
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Knuppe, Peter Johan. "An evaluation of e–Government as a support system in public schools / Knuppe P.J." Thesis, North-West University, 2011. http://hdl.handle.net/10394/7356.

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The objective of the study was to develop a framework for the implementation of a Business Information Management System in order to increase the efficiency of the knowledge management strategy in the ultimate quest to deliver administrative support to public schools at the Gauteng Department of Education within the Sedibeng East District Office geographical area. A literature investigation was done on the concepts of e–Government, eplatforms, information technology and enablers to determine if Government models are working effectively and efficiently. Based on the findings of the literature study, a questionnaire was designed and used to measure the efficiency of the knowledge management strategy in the base of administrative support to public schools. Government to Government models are the ability to interact and support services through the availability of e–platforms in the ultimate support, and sharing of knowledge through effective knowledge management. Knowledge in an organisation alternates between tacit and explicit knowledge as it goes from an idea to explicit knowledge that can be shared throughout the whole organisation and in the process gives the necessary administrative support to public schools and learners. Proper managed and implemented systems are important for the management of knowledge in an organisation. Knowledge management is a never–ending cycle that starts at discovering knowledge and goes through generating knowledge, evaluating knowledge, sharing the newly found knowledge to leveraging the knowledge. This cycle forms the heart of a knowledge management model like the different education e–platforms that is available. It was concluded that the knowledge in an organisation can be managed with the help of one standardized e–platform model throughout the entire Education Department. Knowledge in an organisation is a very important resource and ought to be strategically managed. The knowledge management strategy starts by determining what knowledge is needed and what is available in the organisation. The chosen standardized model will form the central part of a successful knowledge management strategy. The test for the success of a knowledge management strategy is determined with a knowledge audit. The state of the knowledge management strategy at Gauteng Department of Education, Sedibeng East District Office was assessed by employing convenience survey questionnaires to extract the data. Sedibeng East District Office and therefore the Department of Education, still have a long way to go in order to optimise the management of knowledge. The key area of concern is a lack of a written knowledge management strategy and policy which results in informal e–platform usage and therefore different ways of managing knowledge. A large portion of the indecisiveness seen in the analysis of the questionnaires could be attributed to the lack of a formal knowledge management strategy. It was further concluded that a knowledge gap assessment is the start of the knowledge management strategy and will give direction to the strategy. The culture at Sedibeng East District Office was not tested to determine if the staff will be supportive of a knowledge management strategy. However, the survey indicated that much needed administrative support to public schools needs to be formalized in order to optimize the services and standards of support. A practical knowledge management framework is proposed in order to assist the Department in the implementation of a knowledge management strategy and bridging the gaps found after analysing the questionnaires.
Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.
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7

Thomas, Patricia. "Information systems success and technology acceptance within a government organization." Thesis, University of North Texas, 2008. https://digital.library.unt.edu/ark:/67531/metadc9023/.

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Numerous models of IS success and technology acceptance their extensions have been proposed and applied in empirical. This study continues this tradition and extends the body of knowledge on the topic of IS success by developing a more comprehensive model for measuring IS success and technology acceptance within a government organization. The proposed model builds upon three established IS success and technology acceptance frameworks namely the DeLone and McLean (2003), Venkatesh et al.'s (2003) unified theory of acceptance and use of technology (UTAUT), and Wixom and Todd (2005). The findings from this study provide not only a comprehensive IS success assessment model but also insights into whether and how IS success models are influenced by application variables as applied within a government organization. Exploratory factor analysis and confirmatory factor analysis were performed for instrument refinement and validity test of the existing and proposed models. Using data from employees of a local government municipal, the comprehensive model explained 32 percent variance. Four of the hypothesis were fully supported five were not supported, and four were partially supported. In addition, the results suggest that behavioral intention may not be the best predictor of technology acceptance in a mandatory environment.
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Mviko, Vuyiseka Nosipho. "Critical analysis of the implementation of government-wide monitoring and evaluation system in Eastern Cape municipalities - case study of Chris Hani District Municipality." Thesis, University of Fort Hare, 2016. http://hdl.handle.net/10353/2877.

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South Africa is faced with enormous backlog of service delivery which is attributed to the apartheid government and performance challenges especially in areas like Eastern Cape. It was then identified that there was no uniform system to monitor and evaluate performance of government institutions and the impact of the services they render to the community. The government then adopted a monitoring and evaluation system called Government - Wide Monitoring and Evaluation System for all government departments and municipalities. This study analysed the implementation of this Government-Wide Monitoring and Evaluation System in Eastern Cape Municipalities with specific reference to Chris Hani District Municipality. It further assessed the effectiveness of this monitoring and evaluation system and whether its implementation has improved performance in municipalities, so as to identify the hampering limitations and the appropriate improvement strategies that can be recommended. In order to reach conclusions to the questions and objectives, the study was conducted using qualitative research methodology. Interviews were conducted as described in chapter 3. Chapter 4 presents the findings that were achieved from the interviews and the interpretation of these findings whilst chapter 5 presents conclusion and recommendations based on the findings.
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Decker, Sandra Kay. "Comparing the managerial and administrative benefits of the construction project management information system (CPMIS) to the E-Government environment of today." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2298.

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The purpose of the project is to compare the managerial and administrative benefits of the Construction Project Management Information System (CPMIS) implemented at the San Bernardino County Medical Center Replacement Project (SBCMCRP) with the E-Government environment.
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10

Hassebroek, Pamela Burns. "Institutionalized Environments and Information Security Management: Learning from Y2K." Diss., Available online, Georgia Institute of Technology, 2007, 2007. http://etd.gatech.edu/theses/available/etd-06192007-111256/.

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Thesis (Ph. D.)--Public Policy, Georgia Institute of Technology, 2008.
Rogers, Juan D., Committee Chair ; Klein, Hans K., Committee Member ; Bolter, Jay David, Committee Member ; Nelson-Palmer, Mike, Committee Member ; Kingsley, Gordon, Committee Member.
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Berrios-Ayala, Mark. "Brave New World Reloaded: Advocating for Basic Constitutional Search Protections to Apply to Cell Phones from Eavesdropping and Tracking by Government and Corporate Entities." Honors in the Major Thesis, University of Central Florida, 2013. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/1547.

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Imagine a world where someone’s personal information is constantly compromised, where federal government entities AKA Big Brother always knows what anyone is Googling, who an individual is texting, and their emoticons on Twitter. Government entities have been doing this for years; they never cared if they were breaking the law or their moral compass of human dignity. Every day the Federal government blatantly siphons data with programs from the original ECHELON to the new series like PRISM and Xkeyscore so they can keep their tabs on issues that are none of their business; namely, the personal lives of millions. Our allies are taking note; some are learning our bad habits, from Government Communications Headquarters’ (GCHQ) mass shadowing sharing plan to America’s Russian inspiration, SORM. Some countries are following the United States’ poster child pose of a Brave New World like order of global events. Others like Germany are showing their resolve in their disdain for the rise of tyranny. Soon, these new found surveillance troubles will test the resolve of the American Constitution and its nation’s strong love and tradition of liberty. Courts are currently at work to resolve how current concepts of liberty and privacy apply to the current conditions facing the privacy of society. It remains to be determined how liberty will be affected as well; liberty for the United States of America, for the European Union, the Russian Federation and for the people of the World in regards to the extent of privacy in today’s blurred privacy expectations.
B.S.
Bachelors
Health and Public Affairs
Legal Studies
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12

Alrwais, Omer Abdulaziz. "Towards a New GIS Maturity Model: An Organizational Usage Perspective." Scholarship @ Claremont, 2016. http://scholarship.claremont.edu/cgu_etd/100.

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The first condition required for an Information Technology (IT) system to produce value is that it be used by its designated target group of users. Despite the prevalence of “system use” in IS literature, it has been often limited to the individual level. The organizational perspective is rarely considered. This dissertation focuses on system usage in the GIS domain through an organizational lens. GIS is a technology with the potential to transform government by enhancing business processes and providing a platform to manage spatial and non-spatial data, which is expected to result in better decision-making. However, little is known about how this technology is actually implemented organization-wide and the environment surrounding its use. Current GIS maturity models have not examined this usage broadly or in depth. These models lack empirical validation and measurement tools to diagnose maturity are not readily available. Based on GIS, maturity models, and system usage literature, this dissertation presents a more comprehensive maturity model for evaluating local government usage of GIS along with a measurement tool. This work followed De Bruin et al., (2005) guidelines for developing maturity models. This new model was discussed with practitioners and academics, was pilot-tested, and then widely tested by Southern California local governments through an online questionnaire. Results show support for the validity of the proposed maturity model and demonstrate its utility. This dissertation revealed that system, task, user, organization and GIS department are viable dimensions of GIS usage from an organizational perspective. Results suggest that increasing actual GIS usage leads to an increase in GIS value. Results further show that the efficiency and effectiveness benefits of GIS are mostly realized; however, the societal benefits of GIS are small.
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Tensmyr, Tobias. "Vacation Exchange Management : Investigating the Vacation Exchange Process at Karlstad Municipality Through Document Analysis, Interviews, and Task Analysis to Elicit System Requirements." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-77988.

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The study aims to investigate the current process for vacation exchange at Karlstad municipality to elicit system requirements for a future system. The investigation includes creating an understanding of the vacation exchange process, the roles involved, and their tasks performed in the process. Further, the limitations, the information used, and the decisions made in the vacation exchange process were also a part of the investigation. The investigation of the vacation exchange process is performed by analyzing an internal document from Karlstad municipality and interviews conducted with the three roles involved in the process. The interviews are transcribed, summarized, and modeled by process models using 2c8 Modeling Tool to explain the vacation exchange process, inputs, and outputs, and the tasks each role performs. The findings showed three specific categories in the vacation exchange process that should be improved when a future system is designed and developed to support the process. The three found categories were: lack of information, information flow, and distribution of responsibilities. In conclusion, the future system should have a function to notify the roles involved. Information used in the vacation exchange process should be gathered and easily accessible in the future system. Further, the future system should support communication between the roles involved in the vacation exchange process, as well as include functions for back-up, digital sending of documents, and facilitate rarely performed tasks. Lastly, the future system should define the responsibilities for each role to balance the tasks each role performs in the process.
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Thomson, Belinda. "A cost effective grassland management strategy to reduce the number of bird strikes at the Brisbane airport." Thesis, Queensland University of Technology, 2007. https://eprints.qut.edu.au/16576/1/Belinda_Thomson_Thesis.pdf.

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In an era of acute concern about airline safety, bird strikes are still one of the major hazards to aviation worldwide. The severity of the problem is such that it is mandatory in all developed countries to include bird management as part of airport safety management programs. In Australia, there are approximately 500 bird aircraft strikes per year (Bailey 2000). Brisbane airport has a relatively high occurrence of strikes, with an average of 77 recorded every year (2002-2004). Given the severity of the problem, a variety of techniques have been employed by airports to reduce bird strikes. Scare devices, repellents, continuous patrols for bird hazing, use of raptors to clear airspace of birds and depredation are used by many airports. Even given the diversity of control methods available, it is accepted that habitat management is the most effective long term way to control birds in and around the airport space. Experimental studies have shown that habitat manipulation and active scaring measures (shooting, scaring etc), can reduce bird numbers to an acceptable level. The current study investigated bird populations in six major vegetation habitat types identified within the operational and surrounding areas of Brisbane airport. In order to determine areas where greater bird control and management should be focused, bird abundance, distribution, and activity were recorded and habitats that pose the greatest bird strike risk to aircraft were identified. Secondly, species with high hazard potential were identified and ranked according to their hazard potential to aircraft. This study also investigated the effectiveness of different vegetation management options to reduce bird species abundance within operational areas of Brisbane airport. Four different management options were compared. Each management option was assessed for grass structural complexity and potential food resources available to hazardous bird species. Analysis of recorded data showed that of the habitats compared within the Brisbane airport boundaries, grasslands surrounding runways, taxiways and aprons possess the greatest richness and abundance of bird species that pose the greatest potential hazard to aircraft. Ibis and the Australian kestrel were identified as the bird species that pose the greatest risk to aircraft at Brisbane airport, and both were found in greatest numbers within the managed grasslands surrounding operational areas at the airport. An improved reporting process that allows correct identification of all individual bird species involved in bird strikes will not only increase the accuracy of risk assessments, but will also allow implementation of more effective control strategies at Brisbane airport. Compared with current grassland management practice, a vegetation management option of maintaining grass height at 30-50cm reduced total bird utilisation by 89% while utilisation of grassland by potentially hazardous birds was also reduced by 85%. Maintaining grass height within the 30-50cm range also resulted in a 45% reduction in the number of manipulations required per year (11 to 6), when compared with current management practices, and a 64% reduction in annual maintenance cost per hectare. When extrapolated to the entire maintained grass area at Brisbane airport, this resulted in a saving of over $60 000 annually. Optimisation of potential hazard reduction will rely on future studies that investigate the effect of particular vegetation species that could replace the existing mix of grasses used at Brisbane airport and an understanding of the relative importance of vegetation structure and food supply in determining utilisation by potentially hazardous bird species.
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Thomson, Belinda. "A cost effective grassland management strategy to reduce the number of bird strikes at the Brisbane airport." Queensland University of Technology, 2007. http://eprints.qut.edu.au/16576/.

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In an era of acute concern about airline safety, bird strikes are still one of the major hazards to aviation worldwide. The severity of the problem is such that it is mandatory in all developed countries to include bird management as part of airport safety management programs. In Australia, there are approximately 500 bird aircraft strikes per year (Bailey 2000). Brisbane airport has a relatively high occurrence of strikes, with an average of 77 recorded every year (2002-2004). Given the severity of the problem, a variety of techniques have been employed by airports to reduce bird strikes. Scare devices, repellents, continuous patrols for bird hazing, use of raptors to clear airspace of birds and depredation are used by many airports. Even given the diversity of control methods available, it is accepted that habitat management is the most effective long term way to control birds in and around the airport space. Experimental studies have shown that habitat manipulation and active scaring measures (shooting, scaring etc), can reduce bird numbers to an acceptable level. The current study investigated bird populations in six major vegetation habitat types identified within the operational and surrounding areas of Brisbane airport. In order to determine areas where greater bird control and management should be focused, bird abundance, distribution, and activity were recorded and habitats that pose the greatest bird strike risk to aircraft were identified. Secondly, species with high hazard potential were identified and ranked according to their hazard potential to aircraft. This study also investigated the effectiveness of different vegetation management options to reduce bird species abundance within operational areas of Brisbane airport. Four different management options were compared. Each management option was assessed for grass structural complexity and potential food resources available to hazardous bird species. Analysis of recorded data showed that of the habitats compared within the Brisbane airport boundaries, grasslands surrounding runways, taxiways and aprons possess the greatest richness and abundance of bird species that pose the greatest potential hazard to aircraft. Ibis and the Australian kestrel were identified as the bird species that pose the greatest risk to aircraft at Brisbane airport, and both were found in greatest numbers within the managed grasslands surrounding operational areas at the airport. An improved reporting process that allows correct identification of all individual bird species involved in bird strikes will not only increase the accuracy of risk assessments, but will also allow implementation of more effective control strategies at Brisbane airport. Compared with current grassland management practice, a vegetation management option of maintaining grass height at 30-50cm reduced total bird utilisation by 89% while utilisation of grassland by potentially hazardous birds was also reduced by 85%. Maintaining grass height within the 30-50cm range also resulted in a 45% reduction in the number of manipulations required per year (11 to 6), when compared with current management practices, and a 64% reduction in annual maintenance cost per hectare. When extrapolated to the entire maintained grass area at Brisbane airport, this resulted in a saving of over $60 000 annually. Optimisation of potential hazard reduction will rely on future studies that investigate the effect of particular vegetation species that could replace the existing mix of grasses used at Brisbane airport and an understanding of the relative importance of vegetation structure and food supply in determining utilisation by potentially hazardous bird species.
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Wu, Wei-Ning. "Determinants of Citizens’ 311 Use Behaviors: 311 Citizen-initiated Contact, Contact Channel Choice, and Frequent Use." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc801912/.

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Facing increasingly complex policy issues and diminishing citizen satisfaction with government and service performance, managing the quality of citizen relationship management has become a main challenge for public managers. Solutions to complex policy problems of service performance and low level of citizen participation often must be developed by encouraging citizens to make their voices heard through the various participation mechanisms. Reflecting on this need, the municipal governments in the U.S. have developed centralized customer systems for citizen relationship management. 311 centralized customer system (named 311 in this study) has the functions of citizen-initiated contact, service-coproduction, and transaction, and many local governments launch 311 to maintain or enhance their relationship with the public. Using 311 is an easy and free technically for citizens, but ensuring some degree of citizen engagement and citizens’ 311 use has been challenging for local public managers of municipalities. Despite calls for the importance of 311 in the service and information delivery process, fair treatment and access to use of governmental information, citizen participation, government responsiveness, and citizen satisfaction, to the best of our understanding, no empirical studies explore citizens’ 311 behaviors in the micro and individual level in the field of public administration. This dissertation provides a comprehensive understanding of the 311 centralized customer system, helps local public managers know citizens’ perceived perspectives toward the operation of 311, and assists these managers to develop an effective 311 system in municipalities. The dissertation’s main purpose is to clarify the importance of 311 to citizen relationship management and provide insights into citizens’ 311 use behaviors. More specifically, this dissertation tries to answers the following questions: a. Why do citizens use 311? Do the various groups of the population access and use 311 in San Francisco equally? If not, what factors influence the citizens’ 311 citizen-initiated contact behaviors? b. Why do citizens choose the 311 digital channel to contact with local governments? c. Why do citizens use 311 frequently? This dissertation will address these questions and draws on data from the 2011 citizen survey of City of San Francisco to explore citizens’ 311 use behaviors by examining them from citizens’ perspectives. The main arguments of each question listed above are: 1. 311 citizen-initiated contact is different from traditional citizen-initiated contact, and exposure to governmental-ICT environment, gender, income, and race are the factors influencing 311 citizen-initiated contact. 2. The digital divide, including the social side of the digital divide and access-side of the digital divide, influences citizens’ 311 channel choice. 3. Citizens’ technology acceptance, citizen satisfaction, and frequent use of public services influence the frequency of citizens’ 311 use.
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Mishra, Mukti. "Public sector reforms, fiscal and governance reforms: a case study of Orissa state, India." Thesis, 2004. https://vuir.vu.edu.au/15273/.

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The main purpose of this empirical research was to ascertain measures to make the reform process a success in Orissa where the state government has undertaken an ambitious reform program since 1993 without significant visible impact. This study primarily focussed on the fiscal and governance reforms aspects of public sector reform. The study delved into the elements, and progress of fiscal and governance reforms in developed and developing countries, especially in India/ Orissa and the linkage between the fiscal and governance reforms.
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Waehama, Wanamina. "Critical Factors Influencing ICT Adoption within a Thailand Government Department." Thesis, 2017. https://vuir.vu.edu.au/41842/.

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An increasing need for service efficiency has influenced the need for the adoption of e- government across all governmental departments and agencies. However, in many developing countries such initiatives face numerous challenges, which slowed their implementation down or reduced their effectiveness. This study assessed factors influencing the adoption of the Government Fiscal Management Information System (GFMIS), a Thai e-government initiative, by the employees of the Ministry of Agriculture and Cooperatives (MOAC). Identification of such inhibitory factors may be used to reduce their influence on use of the GFMIS in the MOAC, and more generally, be used to improve performance of similar existing Thai e-government initiatives and improve adoption of future ones. An extended model was devised based on the Unified Theory of Acceptance and Use of Technology (UTAUT) devised by Ventakesh et al. 2003. This model was empirically tested using structural equation modelling (SEM) analysis with responses from a usable sample size of 315 (after deleting univariate and multivariate outliers, and excluding incomplete responses). SEM analysis on the Extended UTAUT model showed a poor fit. A modified version of the original UTAUT, the Adapted Original UTAUT, was tested in the same way and found to have a good fit. Path analysis of the Adapted Original UTAUT model showed a number of differences from the Original UTAUT model it was modified from. The Effort Expectancy construct had no significant effects on either Intention to Use Future Technologies or Use Behaviour. Since the effects of this construct are widely reported to decrease with experience of the system, this may indicate that the employees have become used to the GFMIS since its introduction in 2007. The Facilitating Conditions and Performance Expectancy constructs had significant positive influences on both Intention to Use Future Technologies and Use Behaviour. Oddly, the Social Influence construct had a significant positive effect on Intention to Use New Technologies while having a significant negative effect on Use Behaviour. This, combined with the lack of a significant relationship between the Intention to Use Future Technologies and the Use Behaviour constructs, suggests that there may be a gap between what employees of the MOAC say about the GFMIS and how they make use of it. Non-parametric tests showed Age, Gender and Education Level of respondents moderated the effects of the Social Influence construct. Similar tests showed that Age and Education Level of respondents moderated the effects of the Facilitating Conditions construct (which has a significant positive effect on both Intention to Use Future Technologies and Use Behaviour). None of the demographic factors moderated the effects of the Performance Expectancy construct, suggesting that the benefits of using the GFMIS are accepted by all employees. Regardless of the details learned about hesitancy in future research; workshops and training sessions to ameliorate problems are in order immediately. Educational aids need to be of high quality and continuous, which will enhance the integration of GFMIS into Thailand’s e- government system.
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Chang, Hsiu-yun, and 張秀雲. "The study of Government Budget Accounting Information Management System." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/45211412640942549422.

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碩士
中國文化大學
資訊管理研究所碩士在職專班
92
The study of Government Budget Accounting Information Management System Student: Hsiu-yun Chang Advisor:Prof. Jaw-Sin Su Chinese Culture University ABSTRACT The purpose of this study is to investigate the central governmental organizations’ employment of the“Government Budget and Accounting Information Management System”(GBA) and the possible correlations among relevant factors. The survey is mainly carried out by interviews and questionnaires and the main subjects of study are those persons involved in the GBA system. The survey data are analyzed by the SPSS10.0 statistical software in order to examine the degrees of correlation and possible causal relationships between the crucial factors. Whether the GBA system has achieved its expected goals is also statistically tested. Several statistical methods are used in our study: Interview Analysis、Reliability Analysis、Descriptive Statistical Analysis、T-test、One-Way ANOVA、and Scheffe’s method. Then the following conclusions are reached which can be used as a refer-ence for the relevant organizations for further study: 1.The average scores given by users of GBA and its various subsystems con-cerning the system’s set-up and functionality are both positive and high, showing the benefits of implementing the GBA system for electronic ac-counting. 2.The lowest average score(M=3.60)in the questionnaire concerning GBA system’s set-up occurs when the question whether「the GBA system employs reliable safety measures」, showing extra need of data protection and man-agement. 3.Our study suggests that the following moves should be made:(1)expand the information department’s organization (2) set up effective review pro-cedures (3) personnel training(4)modify the inadequate regulations as soon as possible(5)construct a knowledge-management system model(6)plan adequate education-training projects (7)change inflexible behavior(8)learn information technology.
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20

Liao, Shiuang-chi, and 廖軒琦. "Knowledge Management through Information Technology:A Case Study of Computerized Knowledge Management System in Taipei City Government." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/93157516459495104280.

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碩士
世新大學
行政管理學系
92
There are three purposes of this study(1)what were that knowledge management process? (2) what was information technology plays role in these process? (3) A Case Study of Computerized Knowledge Management System in Taipei City Government. According to the result of the substantial evidence by e-mail questionnaire, users were satisfied with system quality, information quality, service quality, user satisfaction and net benefits about that Knowledge Management System. But the system didn’t enforce to use, the utilization of system is low. According to the above, this dissertation suggests mainly(1) to clarify the system location, (2) to developing system usage.
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Wang, Mei-hua, and 王美華. "The Impact of Outsourcing Information System Development on the Core Competence of Government Information Management Department - A case study of Taipei City Government." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/p5h267.

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碩士
國立臺灣科技大學
資訊管理系
95
The application of Information technology in government is much more complicated and widely-ranged than before. Due to the speedy expanding of information business, information management department in government has to deal with not only the severe shortage of human resource but the decreasing quality of output. In this circumstance, outsourcing the information business seems to be the promptest and best solution. However, most of the previous researchers only focused on the software provider’s responsibility to maintain the quality of the delivered software product. Despite that, information management department has also to be able to control the software acquisition process. Simultaneously, the pressure the government information practitioners endure during the outsourcing process is one of key crucial issues for information management department. Hence, this study aims at identifying the government information practitioners’ core competence when outsourcing information business. Based on the “Manual for Information System Acquisition Process”, released by Industrial Development Bureau Ministry of Economics Affairs, and CMMI-ACQ released by SEI, the study identified six core competences, namely proposal-addressing ability, project acquisition ability, project management ability, system-developing ability, communication and negotiation ability and process management ability when outsourcing the software system development. The study also considered the three factors: (1) roles in outsourcing process(information management acquirer or software provider), (2) scale of information management department and (3) scale of software systems as independent variables to investigate their impacts on the importance of different core competences. The survey in the study is targeted at senior government information practitioners in information management department and senior project managers and system analysts from software providers. The effective questionnaires of the study are 64. The findings of the study are as following. (1) Generally, most of the respondents agree with the importance of six core competences in the software system outsourcing processes. Among them, the proposal-addressing ability outweighs the others, whereas process management ability is the least. (2) As to the three independent variables, the roles of both information management department and software provider don’t have common consensus on the importance of the proposal-addressing ability. Secondly, there is no significant difference of six core competences among various scales of information management department. Thirdly, the proposal-addressing ability, system-developing ability and communication and negotiation abilities possess diverse degrees of importance when the scales of system differ. Finally, based on the above findings, this study provides some practical suggestions for the government information providers, information management department and government. Keywords: Information Business Outsourcing, Core competence, Software acquisition, Information practitioners.
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22

HUANG, HSUNN-PYNG, and 黃順平. "Public Personnel Information Management System Applications - A Study of Taichung City Government in Taiwan." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/8kyc26.

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23

Wen, Sung-Mu, and 溫松穆. "Emergency management information system user satisfaction- Taking the Pingtung County Government as the example." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/17913245011612327821.

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Lo, Hui-Chen, and 羅慧真. "A Study of Information Security Management System Based on ISO 27001 Framework in Government Institute." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/00373800555719791366.

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碩士
中原大學
資訊管理研究所
96
With the rapid development of computer science and technology, new problems are followed. Personal information would be stolen and we even have no idea when it happened. Attack of virus and hackers may destroy all the information in your computer. When all documents, data and prcedures are digitalized, the Government and enterprises need to pay more attention on the information security. A carless mistake resulted in hundreads of millions dollars lost. An unexpected attack caused all valued information destroyed. The total cost of information security incident was not only money lost, but also invisible loss beyond estimation because of data ruined and without backup. At present the information security is more than preventing virus and hackers. In order to shelter organization’s property from variant attacks, it is important to well protct all kinds of information assets. If a multi-layer protection frame of information security can obstruct attack from external network. How to take precautions against internal network attack and man-made information incident? Due to the uncertainty of information security, we need to think carefully about how to create a high-efficiency but low-risk information environment. And the information security management standard we followed provides our organizaiton an effective insurance. Under the criterion of ISO 27001, we hope a safe information operation environment for our organization will be built. This research is based on ISO 27001 to study current information security management in government institute. As ISO 27001 includes 11 items, this research also tries to find out how three factors - ploicy, staffs and management influence Information Security Management System. Meanwhile, this research attempts to analyze the difference between administrator and end users of government institute, by way of interview.
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25

Mohlala, Popopo Design. "Implementation of Enterprise Content Management System in Western Cape Government, South Africa." Diss., 2020. http://hdl.handle.net/10500/27066.

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The purpose of this study was to investigate the implementation of Enterprise Content Management (ECM) system at Western Cape Government (WCG), South Africa. The study evaluated the state of the implementation in order to establish whether the system met information and records management requirements and objectives. A probability sampling was used on a total population of 51 respondents and participants. The data were triangulated using multi-methods, whereby both qualitative and quantitative approaches were adopted in a sequential manner. A structured online survey questionnaire, online interviews, and document analysis were used to collect data, which were descriptively analysed. The study revealed that although the WCG has embarked on digitisation projects, which culminated in the department-wide implementation of ECM, the system was not evaluated regularly and consistently. This resulted in an inability to capture the lessons learnt – as well as a failure to realise the full benefits of implementing the system. The findings also showed that ECM implementation at WCG encountered some challenges – for example, inadequate training provided to staff, lack of adequate technology infrastructure, and poor technical support with regard to systems for managing digital records – that impacted on the system’s efficiency. Some of the recommendations of the study are that WCG should consider conducting regular ECM reviews to determine whether the system performs as required in terms of bringing about expected benefits, such as easy retrieval of digitally stored content. Departments should also ensure that there is an alignment among various digital applications for the purpose of creating a single enterprise platform that promotes collaboration and knowledge sharing. A study of ECM implementation in other provinces would enable a comparison of how the system performs elsewhere, including how it could be used as a viable option for organisations to promote digitisation.
Information Science
M. Inf. (Information Science)
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26

"The adaptation of an operational information system model for municipalities." Thesis, 2012. http://hdl.handle.net/10210/5519.

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M.Comm.
An operational information model is adapted in this study to suit the current municipal applications. Problems arising from the current changing environment will have to be dealt with to ensure future success of municipalities. A control centre forms the basis of the model from where the relevant information can be supplied to employees in a robust form for outdoor use. The information is updated regularly and control measures are in place for issuing of the information. The effective management of the system will ensure that functions such as training, reporting, safety, labour relations, etc. are optimally implemented.
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ke, Ya-chuan, and 柯雅娟. "A Case Study on Taiwan’s Government Organizations Performance Evaluation Indicators for Implementing Information Security Management System." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/m74yyu.

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碩士
國立臺灣科技大學
資訊管理系
95
In the recent years, the invasion of computer virus, Trojan Horses and hacker has not only caused great damages to the operation of enterprise but also leads to the confidential information leak-out. To take precaution against this problem, the domestic and overseas companies are using ISMS (Information Security Management System) to keep the important business operation going and minimize the risk of information leak-out to the lowest when serious attacks occur. Through the studies of related performance evaluation, ISMS individual case studies and information security development strategies, they have conducted the Balance Socrecard evaluation management model and created an ISMS performance evaluation indicator system. The information security development strategies and goals are defined by the four perspectives of Balanced Scorecard –‘Mission’, ‘Customer’, ‘Internal Business Process and ‘Learning and Growth’, and conclude strategy measures and action plans. This case study has concluded that to design a successful Balanced Scorecard, a 4C principle – Communication, Control, Connection and Completeness. The reference of these four 4C principles allows each institution implementing ISMS to establish performance evaluation system. The studies also show that attention on both sides of the supervisor and employees to two-way communication model minimizes resistance to application; focus on strategic objective relation enables increase of efficiency in performance management; establishment of an all-sided and complete set of indicators enhances the applicability of balance score card; good flow control ability facilitates the practice of balance score card.
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王瓊徵. "A Study on the Critical Success Factors of initiating Information Security Management System into Government Agencies." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/51717954488774382594.

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碩士
國立彰化師範大學
資訊管理學系所
97
This is a study of factors for applying information safety management to a goverment vie deep interviews with experts and Delphin researches, the data has been done and analyzed by experts commonly.Obtaining“the Critical Success Factors ofinitiating Information Security Management System into Government gencies”as government’s rules, the followings are, the quality of a professional consultant for information safety , the establishment of internal organization culture, the promotions for information safety policies, the establishment of a workable information safety management system, the method of a suitable risk evaluation, the fully supports and promises by supervisors, the establishment of audit, the common cooperation by whole employees,the suitable on-job training, the communication by information workers, the well promotion by every levels of workers, the implementation of safety information ..etc.. Through this study, it could help a government to implant a information safety management and system. key words:ISO 27001, ISMS, Delphi technique, critical success factors
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Liu, Yung-Fang, and 劉永芳. "The Research of Information Security Management System Construction-An Example of Department of Land, Taipei City Government." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/21189733559331211510.

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碩士
世新大學
行政管理學研究所(含博、碩專班)
100
In the wake of rapid IT development, information security events are also frequently heard, the occurrence of information security will not only impact operation of an organization but also seriously hurt credit of the organization, therefore information security management is quite important. The aim of the study lies in probing into operation model and management principle of information security management system in case organization, on whether it is effectively in operation, and to propose improvement measures, and to raise proposal for authorities’ reference. The research methods of the study include literature analysis, case study method, and in-depth interview method, according to PDCA cycle theory of 4 phases, under ISO27001 framework, the main activities of establishing information security management system for the case organization are divided into 5 major items, to analyze procedure and execution items for practically installing information security system for the case organization, to combine PDCA cycle theory of 4 phases, to probe into its practical experience, and to conduct interview with the organization related personnel, IT outsourcing firms, and information security expert scholars. From the interview results, it is found that for establishing information security management system, in Plan phase, it is important to acquire the support of leading cadre and to choose information security policy and objective that suitable for the organization, to obtain balance among security and convenience; in Do phase, to establish standard operation procedure, through education and training so that associates can be familiar with the operation procedure; in Check phase, through management aspect and technique aspect, to reach objective of being practicable; in Action phase, to setup target measurement values and to hold management review panel to review Action results to reach efficacy of continued improvement. In the end, the study put forward 7 study suggestions: continued support of the organization leading cadre, cultivating information security experts, applying information security management tools, continued business operation management, information access control measures, continued variation operation and increase personal information protection mechanism, so as to provide Department of Land, Taipei City Government for reference of improving information security management system.
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Wang, Yi-hui, and 王義輝. "Design and Implementation of Laboratory Information Management System: Take an Example for Environmental Protection Bureau Kaohsiung County Government." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/67108549645432970450.

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碩士
嘉南藥理科技大學
環境工程與科學系碩士班
95
Environmental testing belongs to basic engineering in the environment protection system. The essence of environmental testing is problem-based. It can handle the serious environmental problems, including enforcing and redacting the policy of environmental protection. (e.g. establishment of the Environmental Law, environment quality monitoring, environment impact assessment, censorship of the Environment Law, environment improve assessment, and identification of Public nuisance disputes, etc.) These all depend on objective, exactness and justice of environmental testing. At presently, Environmental Protection Administration (EPA) stipulates that the function of environmental testing is to manage public or private testing organization, supervise the environmental analysis departments of various local county and city governments, establish the testing methods for environmental testing technique and standard, check on data quality for EPA’s commissioned project, support EPA’s case or Environmental Law, and analyze trace toxic material, etc. Therefore, all government organizations have Technique Support Sections or Laboratory Offices to analyze air, water, waste, toxic material and soil information, which play an important role in the environmental analysis departments. Because all the testing works be done in the laboratories, we can by Laboratory Information Management System (LIMS) to avoid mistakes, simplify environmental testing work, and practice quality control systems. The LIMS use computer to dispose of diffusion data. It not only can raise the accuracy of the date but also the laboratory’s quality assurance/quality control (QA/QC) program, shorten work time and reduce personnel expense to increased testing efficiency so that the testing data possess justice force.
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31

De, Kock Yachal. "A communication perspective on change management : a case study of the Government Communication and Information System (GCIS) in KwaZulu-Natal." Thesis, 2010. http://hdl.handle.net/10321/527.

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Dissertation submitted in partial fulfilment of the requirement for the Masters Degree of Technology: Public Relations Management, Durban University of Technology, 2010.
This research emerges within the context of changes that occurred in the public sector post apartheid, which meant invariable changes within the organisation’s structure and processes. More specifically, it brought with it a changing role of communication in managing change. With communication being the lifeblood and binding element within an organisation, having effective and efficient communication within the organisation can therefore assist in keeping the various parts of an organisation together, making it easier for the organisation to maintain itself during change. This study locates Senior Communication Officers within Thusong Service Centres in the GCIS and investigates the role communication plays in managing change within the organisation. The study critically examines Lundwig Von Bertalanffy’s (1968) Systems Theory in understanding the interrelatedness of a system such as the GCIS and the role organisational communication channels play in maintaining the process of change. Furthermore, this study analyses the influence of the Chaos Theory within the concept of managing change and the flow of communication within an organisation. This study suggests ways in which Senior Communication Officers can play a vital role in managing change by analysing the underlying principles and concepts of the Chaos Theory and incorporating them within the role of communication during the change process.
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Semono, Chuene Alfred. "The impact of organisational culture on integrated communication : the case of the Government Communication and Information System (GCIS) in Polokwane." Thesis, 2020. http://hdl.handle.net/10386/3425.

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Thesis(M.A. (Communication Studies)) -- University of Limpopo, 2020
This study explored the impact of organisational culture on integrated communication (IC) at the Government Communication and Information System (GCIS) in Polokwane, South Africa. Martin and Niemann-Struweg (2015), argued that top management in organisations poorly understood IC. This study investigates if the same applies to the GCIS in Polokwane. The study adopted a qualitative approach and made use of individual interviews and content analysis in order to collect data, which was then analysed by means of thematic analysis. The study used both the General Systems Theory (Bertalanffy, 1968) and the Organising Theory (Weick, 1989) as its theoretical framework. The findings suggested that organisational culture at the GCIS was shaped by both employee behaviour and organisational activities. The study found that information sharing was poorly implemented by the GCIS, which meant that, information contained in organisational documents differed from the perceptions shared by the employees. Measures to improve both the sharing of information and the perception of this information have been provided in the recommendations
National Research Foundation (NRF)
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33

Chang, Hsin-chiu, and 張新球. "The research of the government information service outsourcing cooperation mechanism- A case study of “the property management system outsourcing in Kaohsiung City”." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/89360762992246470005.

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碩士
國立中山大學
政治學研究所
93
The administrative reform in all of the countries, all depends on via "the government reform" making the government performance results able to improve, and the government service outsourcing has become the most important strategy for government reform. Along with the rapid development of the information tech, and the popularization of the applications, introducing information tech to the government service of the high-efficiency, low cost, flexibility, fast response is the basic conditions for the modern government forging ahead into 21 centuries. "The government information service outsourcing" results in how to establish availably amid in the "partner relationship" a new topic in the long term, as well as under the condition of parts of information service providers lacking of the information professional knowledge with government agency to the government service. How to construct and lead to a "cooperation mechanism" strategic goal and reinforces efficiency is a successful key point to the outsourcing. The target of "cooperation mechanism" is "the management of the conflict" in the aspects of negatively, in addition to solving the conflicts that have appeared, also ought to think twice about the reason of the conflict, and avoid the possible conflicts. In the aspects of aggressively, it is to "move forward towards the whole target", whose aims consist in reaching to team up the goal availably. The purpose of the cooperation does not depend on the none of the conflicts, also, within the scope of cooperation. In other words, the cooperative "effectiveness" of one of both sides’ achievement must meet with the following objectives in the meantime: first, it can''t deviate from the whole goal; second, it must ensure to accomplish the whole objective benefits. Confronted with the conflicts appearing in the interval, this research proposes a new point of view as well as food for thoughts: “Is there any chance these regarded as the reformed objects "bureaupathologies " cause critical factor of the conflict?". We refer to various organization theories and methods, originated from feeling have on the spot "examination mechanism", and we wish we could break through politician system constituent "black box" mode of every kind of "shell" block, and find out not appropriate "processing" hidden under the politician post authority. We expect to expel " bureaupathologies " to solve and reduce the development of the conflict. Now we think of Kaohsiung City property management system outsourcing as the individual cases study. We can illustrate practical manipulation inspection, propose the concrete conclusion and suggestions, and raise the capability of "Cooperation mechanism", in order to promote the success of “government information service outsourcing".
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CHEN, I.-JUI, and 陳奕瑞. "Fire Property and Goods Information Management System—A Case Study of Lishan Branch,Second Emergency and Rescue Corps,Fire Bureau,Taichung City Government." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/47q92c.

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碩士
亞洲大學
資訊工程學系碩士在職專班
105
Due to the inefficient operations in using current property and goods management of Taichung City Government Fire Department Lishan Branch, and many inconveniences in using the "Taichung City Government Property Management System" implemented by the Administration, it results in poor management of the property management of the Lishan unit, time-consuming annual inventory, and unclear responsibility. In order to enhance the efficiency of property management and achieve the purpose of property inventory, this study will focus on this issue。 This study is based on the use of Microsoft SQL Server 2008 R2 as a database management system, user interface and Microsoft Visual Studio 2010 Visual Basic as a program development tool to build a fire property and goods information management system integrated with network cloud computing technology to make staff members of the Lishan Branch collect information on the property and log in to the cloud database anytime, anywhere to understand and track the status of their own custody of public property and goods,master the information, and enhance the administrative efficiency.
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Chen, Kuo-jen, and 陳國珍. "An Exploratory Study about users’ intention of Kaohsiung City Government Bureau of Education Physical Education and Health Management System Subsystem -" influenza epidemic reporting system" Based on the Technology Acceptance Model and Information System." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/75866024350106348997.

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碩士
國立屏東教育大學
數位學習教學碩士學位學程
99
The main purpose of this study is through technology acceptance model and information system success model concept, conducted by questionnaire survey and analysis of the user for the " Influenza epidemic reporting system " intended use, user satisfaction and willingness to use. This study also discuss the differences and relatedness of students’ attitudes toward influenza epidemic reporting system among their different backgrounds. According to this study and the results of the questionnaire, some conclusions will be suggested as follows: 1. The users are willing to take advantage of the "Influenza epidemic reporting system". 2. Using attitude of the users toward the "Influenza epidemic reporting system" influences their willingness to use it. The result conforms to theory of technology acceptance model. 3. Users’ satisfaction of the users about the "Influenza epidemic reporting system" influences their willingness to use it. The result conforms to theory of DeLone and McLean’s model of information systems (IS) success. 4. The users of different backgrounds are different from using intention、satisfaction and users’acceptance.
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Huang, Chien-Ming, and 黃建銘. "A Study of Investigating the Performance of Applying the Information Technologies to the Procedures of Purchasing-Case Analysis in Purchasing Management System in Some Government Organization." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/97644380298834178100.

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碩士
淡江大學
管理科學研究所企業經營碩士在職專班
96
Government Procurement Act implemented on May, 1999 makes the government purchase move towards specialization and a very great change to the procedure of purchasing. The government manages affairs by using the information technologies (Information Technologies, IT) establishing related services, improve administrative efficiency. But “The Electronic Government Procurement System” which the public project committee promoted is unable to fulfill the requirements of real works. Some organization in case in order to improve the military efficiency of purchasing and apply information technologies developed the “Purchasing Management System” to re-set the procedures of purchasing according to the relevant military purchase regulations and inside procedures. This study adopts the individual case study that investigate the successful critical elements of that the enterprise conducted the ERP system combine the real work to establish the indictors assessed of performance in this study and investigate the performance differences of the purchasing department of the government organization before and after information technologies was oriented by summing up the performance indicators and put them in order in the four perspectives of balance scorecard. At the same time, carrying out the positive study that interviewed the expert who has deeply practice experience of militarily purchasing management, to determine the variations of performance and problems in the four perspectives of balance scorecard. Through the study of performance variation analysis and the real interview, the study results are as follows: 1. On the whole, in the four perspectives of balance scorecard, the performances are remarkable in the Internal Business Process and Customer Perspectives but they are relatively non-remarkable in the Learning and Growth and Financial Perspectives. It can be reference for the managers to promote the system progresses greatly. 2. The management information system really promotes inside procedure efficiency and work quality. When the information management system was applied to the procedures of purchasing, the high-order administrator relatively pays attention to the instant, exactness of the system; and the systematic user relatively pays attention to functionality, convenience of the system. 3. On the whole, it was tally with the expected goal “re-set the procedures of purchasing” after the information technologies was applied to the procedures of purchasing. But, the performances of indicators in the Financial Perspective are not obvious. The inference is that the purchase of military organ is mission-oriented and focuses on the operation procedures not the cost concept of the work. 4. Whether the performances of Purchasing Management System which was established by the utilization of the information technologies are obvious, the critical element is the resolution of the executive. The administrator can improve the unapparent parts among the performance variations showed from the four perspectives of balanced scorecard with information technologies. 5. It have performance measurement, management procedures and schemes concurrently in balance scorecard that was applied in the nonprofit organization more suitably and make the organization develop balanced. Through the study, information technologies could promote the efficiency and quality of purchase in the procedures of purchasing. This study results could be the reference for different departments in the government organizations to manage and purchase.
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Chao, Yi-Lung, and 趙怡蓉. "The Research of User''s Satisfaction on "Government Employees and Teachers'' Personnel Management Information System"– Case Study of the National Middle and Primary Schools in Taichung County." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/64491049691725351984.

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碩士
逢甲大學
公共政策所
94
The Research of User’s Satisfaction on “Government Employees and Teachers'' Personnel Management Information System”– Case Study of the National Middle and Primary Schools in Taichung County Student:Yi-Lung Chao Advisor:Fong-Seng Hu Feng Chia University Graduate Institute of Public Policy Thesis Abstract This research probes into the satisfaction of each subsystem of “Government Employees and Teachers'' Personnel Management Information System”, and whole user satisfaction, and also tries to understand reasons of not using, encountered difficulties and space of improvement. In order to reach this research purposes, analytic approach of document and questionnaire investigation method will be the main approach of this research. First of all, collect relevant theories, such as the personnel concept, user''s satisfaction theory, influencing user''s satisfaction factors of information system, working efficiency, and researches. Construct the surface in meaning and measurement of probing into user''s satisfaction from it. Through the discussion, analysis, putting in order of relevant documents, sum up, and weigh construct the asking one of the surface. Secondly, collect the real example materials with the investigation method of the questionnaire. Direct against every national middle school and primary school personnel staffs of Taichung County, and generally investigate in an all-round way the network questionnaire, in order to understand that interviewees use satisfactory degree and difference to ”Government Employees and Teachers'' Personnel Management Information System”. Send out 208 questionnaires altogether. Count and retrieve 168 interviewees to fill out and answer the materials, 156 effective samples, availability is 75.00 percentage, sum up, put in order, analysis to the open questions again in addition. Analysis and discussions obtain the following conclusions of comprehensive documents and materials, questionnaire investigation: 1、 “Government Employees and Teachers'' Personnel Management Information System” using number of people and satisfaction becomes to be relevant. 2、Become with background ”Government Employees and Teachers'' Personnel Management Information System” whole user of item three satisfaction heavy is to it construct surface to weigh, the difference is not significant. 3、The whole user''s satisfaction of ”Government Employees and Teachers'' Personnel Management Information System” not changing one with the background has difference of showing. 4、Value working efficiency and demand of ”Government Employees and Teachers'' Personnel Management Information System” that personnel are sure, but think that convenience and education and training respect wait to be strengthen. 5、Short of training to educate and operate knowing well is user''s greatest difficulty. According to the above conclusions, the relevant suggestion item, and thinking deeply in the direction can be proposed, and suggestions of studying will be regarded as further in follow-up. 【Key words】Satisfaction, Working effectiveness, Information system
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38

Ou, Hung-hui, and 歐宏輝. "A Study on the User Satisfaction of the short-term cram schools information management system in each municipality directly under the jurisdiction of the Central Government and each county/city." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/11230478663542178289.

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碩士
南華大學
資訊管理學系碩士班
98
The curriculum for grades 1-9 uses a "one outline, multiple textbook edition" policy to enhance the creation of new teaching and multiple assessments. There was an issue between the students and parents for the new textbook as the new ingredient, which is not connected to the old ones. They often used the relevant education services from cram schools to help them and as a result, the cram schools became more numerous. For this reason, in order to offer parents and cram school pupils a suitable and convenient website, the education authority has set up a system:「the short-term cram schools information management system in each municipality directly under the jurisdiction of the Central Government and each county/city」by the BOT. However, there still are some problems for people to surf the new website on line. The research uses the Technology Acceptance Model (TAM) to assess users'' behaviour and in order to understand how they felt when visiting the web site. This provides information that can be used by the system editor when improving the system in the future. The owners of the cram schools in Tainan county are the subject of this research which uses the Structural Equation Modelling (SEM), to confirm with the Study Model whether each hypothesis has been demonstrated.     The results reveal that the enhanced the perceived usefulness is much better than the perceived ease of use for the former can affect the users willingness to use this website rather than the latter. Thus, if the people in the authority in the relevant departments want people to use the website, they should add more the perceived usefulness from the perceived ease of use and then it could then be more successful.
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39

Mosweu, Olefhile. "A framework to authenticate records in a government accounting system in Botswana to support the auditing process." Thesis, 2018. http://hdl.handle.net/10500/25704.

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An audit of financial statements relies heavily on authentic records to yield informed audit opinions. Without proper records of transactions, the objective of auditing financial statements becomes difficult. In the digital environment, determining the authenticity of digital documents for purposes of auditing is even more problematic because of a lack of criteria used by auditors for the declaration of such authenticity. This study sought to develop a framework for the authentication of records in a government accounting system in Botswana with a view to supporting the audit process in the public sector. This qualitative study framed within the interpretivism epistemological research paradigm, used archival diplomatics as a theoretical lens. Data were collected through system analysis, analysis of documents such as legislation, as well as interviews with auditors, ICT professionals and records management practitioners purposively selected from the Botswana National Archives and Records Services, Office of the Auditor General, Department of Information Technology, Accountant-General’s Department, Department of Internal Audit and Department of Corporate Services of the Ministry of Finance and Economic Development. The study established that the legislative framework for managing digital records does exist in Botswana. A lack of skills by records management professionals and auditors to authenticate digital records was also noted. The absence of some criteria to authenticate digital records means that auditors use their own discretion with regard to their authenticity. In addition, as a business system, the Government Accounting and Budgeting System (GABS) does produce and store digital records, but their authenticity and availability over time are not guaranteed. This weakness can be addressed by integrating GABS with an Enterprise Content Management (ECM). Currently, records authenticity in GABS is ensured through reliance on social and technical indicators (information technology and system application controls). The study suggests a framework for the authentication of digital accounting records in a government accounting system with the hope that its implementation would support the audit process. It is concluded that because of the failure to establish guidelines and checklists for auditors to authenticate digital records, there will be continued reliance on information technology and system application controls. Therefore, it is recommended that the Auditor General should develop a checklist for authentication. A further study of the integration of Government Accounting and Budgeting System with an Enterprise Content Management to properly manage digital records produced and stored in the system is recommended.
Information Science
D. Phil. (Information Science)
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40

Makgahlela, Kgoori Aubrey. "Enhancing service delivery through records management in Mogale City Local Manucipality." Diss., 2007. http://hdl.handle.net/10500/27898.

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Records are essential to the efficient administration of municipalities and more critical to the facilitation of good governance, transparency and accountability. Despite this, the records management processes of many municipalities in South Africa have remained ineffective and inefficient. The study investigated the extent to which records management enhances service delivery in Mogale City Local Municipality. The objective was to determine how far sound records management goes in enhancing the public services, accountability, transparency and good governance. The study sought to address the following research questions: “What contribution, if any, does records management play in enhancing service delivery?”; “Are there any suitable standards and practices for creation and maintenance of records MCLM?”; “To what extent does records management impact on transparency and accountability in Mogale City Local Municipality?” and “Identifying the benefits derived from records management in the municipality.” The study was underpinned by the record life-cycle and records continuum models. The literature reviewed was based on themes derived from the research questions, the underpinning models and broader areas of the study. The study adopted an interpretivist paradigm, which is associated with the qualitative research approach. The study adopted a single case study design and data were collected through the use of interviews and observation. The qualitative data collected were presented and analysed in narrative description. The findings of the study revealed that there is a positive correlation between records management and effective service delivery. In conclusion, it is evident that the future well-being and quality of basic service delivery depend on the ability of the MCLM to utilise records management strategic planning processes. Records contain information that will assist the municipality in determining the required resources, and moreover, in setting or improving service standards. The records management policy in the municipality must be adhered to and practiced consistently to ensure compliance and sound records management. This affirms the need for reformed records management strategies to enable administration efficiency and improved service delivery in the municipality.
Rekords is noodsaaklik vir die doeltreffende administrasie van munisipaliteite en meer krities vir die fasilitering van goeie bestuur, deursigtigheid en verantwoordbaarheid. Ten spyte hiervan het die rekordbestuursprosesse van talle munisipaliteite in Suid-Afrika ondoeltreffend en ondoeltreffend gebly. Die studie het die mate waarin rekordbestuur die dienslewering in Mogale City Plaaslike Munisipaliteit verbeter, ondersoek. Die doel was om te bepaal hoe ver klankrekordbestuur gaan om die openbare dienste, verantwoordbaarheid, deursigtigheid en goeie bestuur te verbeter. Die studie het probeer om die volgende navorsingsvrae aan te spreek: "watter bydrae, indien enige, doen rekordbestuursspel in die verbetering van dienslewering?"; "Is daar enige geskikte standaarde en praktyke vir die skepping en instandhouding van rekords MCLM?"; "Tot watter mate het rekordbestuursimpak oor deursigtigheid en verantwoordbaarheid in Mogale City Plaaslike Munisipaliteit?" en "die identifisering van die voordele wat uit rekordbestuur in die Munisipaliteit afkomstig is." Die studie is gerugsteun deur die rekord lewe-siklus en rekords kontinuum modelle. Die literatuur is gebaseer op temas wat afgelei is van die navorsingsvrae, die onderliggende modelle en breër areas van die studie. Die studie het 'n interpretivist paradigma aangeneem, wat geassosieer word met die kwalitatiewe navorsingsbenadering. Die studie het 'n enkele gevallestudie aangeneem en data is ingesamel deur die gebruik van onderhoude en observasie. Die kwalitatiewe data wat ingesamel is, is aangebied en ontleed in narratiewe Beskrywing. Die bevindinge van die studie het getoon dat daar 'n positiewe korrelasie tussen rekordbestuur en effektiewe dienslewering is. Ten slotte is dit duidelik dat die toekomstige welstand en gehalte van basiese dienslewering afhang van die vermoë van die MCLM om rekordbestuur-strategiese beplanningsprosesse te benut. Rekords bevat inligting wat die Munisipaliteit sal help om die vereiste hulpbronne te bepaal, en verder in die opstel of verbetering van diensstandaarde. Die rekordbestuurbeleid in die munisipaliteit moet nagekom en konsekwent beoefen word om nakoming van voldoening en goeie rekordbestuur te verseker. Dit bevestig die behoefte aan Reformatoriese rekordbestuurstrategieë om administraseringdoeltreffendheid en verbeterde dienslewering in die Munisipaliteit moontlik te maak.
Information Science
M.A. (Information Science)
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41

Makgahlela, Kgoori Aubrey. "Enhancing service delivery through records management in Mogale City Local Municipality." Diss., 2021. http://hdl.handle.net/10500/27898.

Full text
Abstract:
Records are essential to the efficient administration of municipalities and more critical to the facilitation of good governance, transparency and accountability. Despite this, the records management processes of many municipalities in South Africa have remained ineffective and inefficient. The study investigated the extent to which records management enhances service delivery in Mogale City Local Municipality. The objective was to determine how far sound records management goes in enhancing the public services, accountability, transparency and good governance. The study sought to address the following research questions: “What contribution, if any, does records management play in enhancing service delivery?”; “Are there any suitable standards and practices for creation and maintenance of records MCLM?”; “To what extent does records management impact on transparency and accountability in Mogale City Local Municipality?” and “Identifying the benefits derived from records management in the municipality.” The study was underpinned by the record life-cycle and records continuum models. The literature reviewed was based on themes derived from the research questions, the underpinning models and broader areas of the study. The study adopted an interpretivist paradigm, which is associated with the qualitative research approach. The study adopted a single case study design and data were collected through the use of interviews and observation. The qualitative data collected were presented and analysed in narrative description. The findings of the study revealed that there is a positive correlation between records management and effective service delivery. In conclusion, it is evident that the future well-being and quality of basic service delivery depend on the ability of the MCLM to utilise records management strategic planning processes. Records contain information that will assist the municipality in determining the required resources, and moreover, in setting or improving service standards. The records management policy in the municipality must be adhered to and practiced consistently to ensure compliance and sound records management. This affirms the need for reformed records management strategies to enable administration efficiency and improved service delivery in the municipality.
Rekords is noodsaaklik vir die doeltreffende administrasie van munisipaliteite en meer krities vir die fasilitering van goeie bestuur, deursigtigheid en verantwoordbaarheid. Ten spyte hiervan het die rekordbestuursprosesse van talle munisipaliteite in Suid-Afrika ondoeltreffend en ondoeltreffend gebly. Die studie het die mate waarin rekordbestuur die dienslewering in Mogale City Plaaslike Munisipaliteit verbeter, ondersoek. Die doel was om te bepaal hoe ver klankrekordbestuur gaan om die openbare dienste, verantwoordbaarheid, deursigtigheid en goeie bestuur te verbeter. Die studie het probeer om die volgende navorsingsvrae aan te spreek: "watter bydrae, indien enige, doen rekordbestuursspel in die verbetering van dienslewering?"; "Is daar enige geskikte standaarde en praktyke vir die skepping en instandhouding van rekords MCLM?"; "Tot watter mate het rekordbestuursimpak oor deursigtigheid en verantwoordbaarheid in Mogale City Plaaslike Munisipaliteit?" en "die identifisering van die voordele wat uit rekordbestuur in die Munisipaliteit afkomstig is." Die studie is gerugsteun deur die rekord lewe-siklus en rekords kontinuum modelle. Die literatuur is gebaseer op temas wat afgelei is van die navorsingsvrae, die onderliggende modelle en breër areas van die studie. Die studie het 'n interpretivist paradigma aangeneem, wat geassosieer word met die kwalitatiewe navorsingsbenadering. Die studie het 'n enkele gevallestudie aangeneem en data is ingesamel deur die gebruik van onderhoude en observasie. Die kwalitatiewe data wat ingesamel is, is aangebied en ontleed in narratiewe Beskrywing. Die bevindinge van die studie het getoon dat daar 'n positiewe korrelasie tussen rekordbestuur en effektiewe dienslewering is. Ten slotte is dit duidelik dat die toekomstige welstand en gehalte van basiese dienslewering afhang van die vermoë van die MCLM om rekordbestuur-strategiese beplanningsprosesse te benut. Rekords bevat inligting wat die Munisipaliteit sal help om die vereiste hulpbronne te bepaal, en verder in die opstel of verbetering van diensstandaarde. Die rekordbestuurbeleid in die munisipaliteit moet nagekom en konsekwent beoefen word om nakoming van voldoening en goeie rekordbestuur te verseker. Dit bevestig die behoefte aan Reformatoriese rekordbestuurstrategieë om administraseringdoeltreffendheid en verbeterde dienslewering in die Munisipaliteit moontlik te maak.
Information Science
M.A. (Information Science)
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42

Красильникова, И. В., and I. V. Krasilnikova. "Анализ информационно-документационных технологий кадровой работы в органах местного самоуправления : магистерская диссертация." Master's thesis, 2019. http://hdl.handle.net/10995/79372.

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Автор осуществляет теоретико-правовой анализ информационно-документационных технологий кадровой работы, выявить специфику их применения в органах местного самоуправления (МСУ) и разработать проект, направленный на их совершенствование. Метод исследования - основан на применении классических научных методов и приемов, на основе особенностей информационно-документационные технологии кадровой работы в органах местного самоуправления. Вместе с тем, в процессе выполнения магистерской диссертации были использованы различные подходы: экономический, индексный, сравнительный, экспертный, статистический, дедуктивный, т. д. Таким образом, проведенная работа подтверждает актуальность развития информационно-документационные технологии кадровой работы в органах местного самоуправления и демонстрирует возможность широкого практического применения разработанных методов по внедрению новых модулей в 1С 8 Предприятие, позволяющих не только оценивать текущую ситуацию, но и осуществить повышение эффективности информационно-документационных технологий кадровой работы Администрации города Екатеринбурга.
The author carries out a theoretical and legal analysis of information and documentary technologies for personnel work, identifies the specifics of their application in local authorities (LSGs) and develops a project aimed at improving them. The research method is based on the application of classical scientific methods and techniques, based on the peculiarities of information and documentation technologies of personnel work in local governments. At the same time, in the process of completing the master's thesis, various approaches were used: economic, index, comparative, expert, statistical, deductive, etc. Thus, the work carried out confirms the relevance of the development of information and documentation technologies for personnel work in local governments and demonstrates the possibility of wide practical application of the developed methods for introducing new modules in 1C 8 Enterprise, allowing not only to assess the current situation, but also to increase the efficiency of information and documentation technologies of personnel work of the Administration of the city of Yekaterinburg.
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