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Groves, David M. "Sustainable development and modernising local government." Thesis, University of Nottingham, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.246890.
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Simpkins, William J. "Value engineering in government and private sector construction." Thesis, Springfield, Va. : Available from National Technical Information Service, 2000. http://handle.dtic.mil/100.2/ADA383401.
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Uppström, Elin. "The Promise of Public Value Co-Creation in Open Government : Designing IT Services for Open Government and Public Value Co-Creation." Licentiate thesis, Stockholms universitet, Institutionen för data- och systemvetenskap, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-100836.
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The engagement of citizens in governmental actives is the future of publicsector reforms. The private sector has already started to leverage onlinetechnology to innovate and to reinvent businesses. The move towards servicesexchange instead of goods exchange is making producers, providersand users cooperate to recognize and exploit value co-creation opportunities.The degree to which collective intelligence is leveraged could be correlatedto the value an initiative generates in the public sector. Thereby open governmentimplies a focus on value co-creation in the public sector. This thesisargues that an important purpose of opening up governments towards citizensand private business is to leverage the potential of value co-creation in asimilar fashion to that already being explored in the private sector. To explorethis phenomenon this thesis addresses the following research question:How can local government use IT services to become more open and leveragethe potential of public value co-creation?Utilizing a design science approach with interpretive philosophical assumptions,the thesis contributes to knowledge on open government and value cocreationby designing artifacts that support open government in the form ofe- and m-services. It also investigates inhibitors of public value co-creationthat may arise from the design of the artifacts.
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Perez, Sebastian, Jorge Cabrera, Jose Rodriguez, and Carlos Raymundo. "E-Government Adoption Model Extended with Public Value in Peru." Institute of Electrical and Electronics Engineers Inc, 2019. http://hdl.handle.net/10757/656351.
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El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.Currently, due to the existing potential regarding technology in the provision of services, the Peruvian government has developed solutions for its inhabitants. A survey conducted by the United Nations in 2016 endorses this fact, showing a high rate of technological development with respect to e-government. However, the same publication showed the low rate of citizen participation about it. These results show how, although there are many government technological services, these do not focus on the citizen or in their active participation, but mainly on technological development. In the present study, an adoption model is proposed, extending the Technology Acceptance Model (TAM) incorporating public value, specifically environmental sustainability, as an external variable. The validation of the proposal was made through a validated survey with experts in the environmental field and applied to citizens of the Peruvian capital. Our results show that environmental sustainability is a factor that positively affects the adoption of e-government in Peru and that should be considered by the authorities as an enhancer of citizen participation about it.
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Marufu, Masiya Passmore Alex. "E-government project prioritisation in Zimbabwe : a public value perspective." Diss., University of Pretoria, 2014. http://hdl.handle.net/2263/45944.
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Governments the world over spend billions of dollars on e-government initiatives with the intention of improving the efficiency and effectiveness of service delivery to their constituencies. Despite the large amounts of money that is spent on these projects, lured by the array of potential benefits that can be delivered, the list of failed projects is long, mainly because the complexity of undertaking such projects is often understated and the demands of a public value approach make e-government projects even more complex. Public value theory suggests that citizens value those services they authorise, whose creation they participate in and whose outcomes they relate to. This study seeks to understand how governments prioritise e-government initiatives in order to maximise public value. This study is based on an interpretive case study of an e-government program in Zimbabwe, a country in Southern Africa, consisting of a number of projects that have to be prioritised. Using public value theory as a theoretical lens, six interviews were conducted with senior managers involved in the program, complimented by a review of various project related documents and followed by a focus group of thirteen managers which was used to rank the relative importance of various criteria that relate to the delivery of public value. Using a prioritisation framework developed as part of this study, a mock prioritisation of a menu of projects was conducted and this was compared to the actual prioritisation that had beencarried out during the implementation of the program. The study finds that public managers believe that seeking public authorisation is undesirable, unnecessary and that governments are often ill equipped to undertake this task. Co-creation of services with the public is seen as desirable, mainly because government does not have the resources to undertake all the initiatives they have to and appear to welcome any assistance that is available. Public managers appear to struggle to relate the projects they undertake to outcomes that citizens relate to, but seem to be focussed on more immediate measures, a likely throwback to new public management thinking. The study concludes that the lack of citizen participation in project conceptualisation and service creation and delivery can be overcome by the use of more and more commonly available technologies such as social media and the increasing proliferation of the internet even in fairly remote parts of Africa to not only better understand citizen priorities but to engage the citizen in creating the services they consume and deliver on the outcomes they value.Dissertation (MIT)--University of Pretoria, 2014.
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Osmani, Mohamad. "Examining the antecedents of public value in e-government services." Thesis, Brunel University, 2015. http://bura.brunel.ac.uk/handle/2438/10518.
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Over the last two decades, public sector organisations in the UK have invested heavily on electronic government (E-Government) projects to transform the services offered to citizens. E-government is seen as an enabler that helps public services to become more efficient, transparent, cost effective and accountable. In this respect the implementation of e-government projects have been influenced by private sector thinking borrowed from New Public Management (NPM) principles. However, the evaluation of e-government under the influence of NPM has been primarily focused on economic and technical outputs whereas its value to citizens has been largely ignored. Furthermore, research shows that many e-government projects have failed to deliver the desired outcomes when influenced by NPM principles. Recent studies have emerged that highlights the significance of public value to understand the broader outcomes of e-government services. The aim of this study is to explore the concept of public value and identify the antecedents that affect value and the consequences of value on e-government. To do so, this study develops a conceptual model grounded on Public Value Theory, DeLone and McLean IS Success Model and Means End Chain Theory combining the disciplines of Public Administration, Information Systems and Marketing. The conceptual model was validated through Structural Equation Modelling (SEM) based on online surveys of 705 users of egovernment services in the UK. The findings have highlighted significant theoretical and practical implications for researchers and policy makers. This research highlights that the key dimensions (services, outcome and trust) of public value theory cannot be validated on their own as they are far too abstract in current literature. Therefore, this study verifies that public value can only be validated by drawing from the multiple fields of Public Administration, Information System and Marketing. From a practical perspective, the study offers policy makers a frame of reference to understand the influence of value on the adoption and re-use of e-government services.
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Ari, Venkata Ramana. "Value Stream Mapping of Information Flow in Infrastructure Projects." Cleveland State University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=csu1282252085.
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Nordgren, Björn. "Analysis of Value Ideals in Swedish Government Agency Electronic Archive projects : Value ideals in four electronic archive projects." Thesis, Mittuniversitetet, Institutionen för informationssystem och –teknologi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-42517.
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The values and motives behind e-Government projects are sometimes taken forgranted and are often considered as synchronised. Electronic archives can beconsidered a vital e-Government project, and the aim of this study was toinvestigate the values behind electronic archive projects for government agencies.This was achieved by investigating four different specifically chosen governmentagencies: three with electronic archives, and one without, and then assessing themusing the theoretical framework set out in Rose et al's article ’Managinge-Government’ published in Info Systems Journal in 2015: value position theory.The chosen government agencies were: Migrationsverket (the Swedish MigrationAgency), Skatteverket (the Swedish Tax Agency), Energimydigheten (the SwedishEnergy Agency), and Sveriges Geologiska Undersökning (Sweden’s GeologicalSurvey- SGU). Interviews were conducted with those archivists responsible for theelectronic archives at each of these four public agencies. The results of theinterviews were analysed using the value position theory. As a result, severaldifferent values were identified, though the values attached to professionality andefficiency ideals were more identifiable in the interviews than the values attachedto service and engagement. The values guiding the electronic archive projects werefound to be largely congruent. However, these values are not necessarilyrecognised on the state level, as shown by the fact that Statens Servicecenter’sproject has ended without result.
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Jabang, Sarr-William. "An investigation into the use of public procurement and commissioning to deliver community (societal) value." Thesis, University of Birmingham, 2017. http://etheses.bham.ac.uk//id/eprint/7577/.
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This study examines policies and practices in procurement and commissioning which aim to maximise the value of public organisations’ spend by asking for contractors to deliver social value (community benefits) as added value, over and beyond the core requirement. It draws from case studies of revealing practices to i) contribute to the definition and interpretation of the term ‘value’ in procurement and commissioning, ii) identify a theoretical model of how community (societal) benefits can be delivered as ‘added value’, aimed at improving public procurement and commissioning practices and iii) explore the implications of this model for the current debate on ‘Public Value’, examining how it might contribute to policy and practice in creating and delivering value in public services delivery.
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Siminski, Peter Economics Australian School of Business UNSW. "Essays on the distributional impacts of government." Publisher:University of New South Wales. Economics, 2008. http://handle.unsw.edu.au/1959.4/41238.
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This thesis consists of three independent essays, unified by the common theme of the distributional impacts of government. The first paper estimates the price elasticity of demand for pharmaceuticals amongst high-income older people in Australia. It exploits a natural experiment by which some people gained entitlement to a price reduction through the Commonwealth Seniors Health Card (CSHC). The preferred model is a nonlinear Instrumental Variable (IV) difference-in-difference regression, estimated on repeated cross sectional survey data using the Generalised Method of Moments. No significant evidence is found for endogenous card take-up, and so cross-sectional estimates are also considered. Taking all of the results and possible sources of bias into account, the ??headline?? estimate is -0.1, implying that quantity demanded is not highly responsive to price. The elasticity estimate is a key input into the second paper which analyses the distributional impact of the CSHC. I consider the trade-off between moral hazard and risk pooling. There have been few previous attempts internationally to address this trade-off empirically for any health insurance scheme. The utility gain through risk-pooling is found to be negligible. However, the deadweight loss through moral hazard may be considerable. I also use an illustrative model to demonstrate the possible effects of the CSHC on inter-temporal savings behaviour. While the CSHC may induce some people to save, it may have the opposite effect on others. The net impact was not determined. The third paper estimates the Australian public sector wage premium. It includes a detailed critical review of the methods available to address this issue. The chosen approach is a quasi-differenced panel data model, estimated by nonlinear IV, which has many advantages over other methods and has not been used before for this topic. I find a positive average public sector wage premium for both sexes. The best estimates are 10.0% for men and 7.1% for women. The estimate for men is statistically significant (p < 0.04) and borders on significance for women (p < 0.07). No evidence is found to suggest that the public sector has an equalising effect on the wages of its workers.
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Lau, Sze-fei Sophia, and 劉思妃. "Government professionals and value conflicts in the civil service: a Hong Kong study." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B42128626.
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Lau, Sze-fei Sophia. "Government professionals and value conflicts in the civil service : a Hong Kong study /." Click to view the E-thesis via HKUTO, 1998. http://sunzi.lib.hku.hk/hkuto/record/B42128626.
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Bryant, Janet Clarke. "'Practicing alchemy' a grounded theory of the implementation of best value in Victorian local government /." Swinburne Research Bank, 2007. http://hdl.handle.net/1959.3/40178.
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Thesis (PhD) - Faculty of Business and Enterprise, Swinburne University of Technology, 2007.A thesis is submitted in fulfilment of the requirements for the award of the degree Doctor of Philosophy, Faculty of Business and Enterprise, Swinburne University of Technology - 2007. Typescript. Includes bibliographical references (p. 331-343).
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Paskelian, Ohannes. "Government Ownership, Firm Value and Choice of SEO Methods--- Evidence from Privatized Chinese SOEs." ScholarWorks@UNO, 2006. http://scholarworks.uno.edu/td/1050.
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In 1991, the Chinese government started the privatization process. A distinguishing feature of this privatization process is the presence of the government as a major shareholder in the privatized SOEs which creates a unique ownership structure that affects the firm performance, and, in turns its choice of equity issuing method. This dissertation investigates the relation between ownership structure, firm value, and the choice of equity offering method of the Chinese semi-privatized former state-owned enterprises. The dissertation consists of two essays. The first essay examines this relationship during the period 1993-1998 when the Chinese stock exchanges were at the infancy stage. The second essay covers the period 1999-2003 when the Chinese government crafted many laws to modernize their stock exchanges and protect the investor. In the first essay, we find that firms with higher government ownership under-perform relative to those with lower government ownership and prefer issuing rights offerings. The market reaction to the rights offering is lower than that to the public offering. Finally, the long-term market and operating performance of firms issuing rights offerings is poorer than their matched peer group. In the second essay, we find that 1) firms with higher government ownership have still lower performance than firms with lower government ownership; 2) firms with higher government ownership still use rights offerings as equity issue method; 3) firms with the lowest government ownership issue equity using private placements; 4) the market reaction to the announcement of private placements is positive; and 5) the monitoring action provided by the placement buyer has a positive effect on the long-term performance of the firms issuing private placements. Our results are consistent with previous findings about the effects of government ownership on firm value. Privatized firms with high government ownership do not necessarily maximize firm value; instead the managers are more aligned with the political and social agenda of the government. However, firms with low government ownership and high institutional ownership are more profitable. A major contribution of the dissertation is to establish the linkage between ownership, performance, and the choice of equity methods.
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Ericsson, Emma, and Essen Göran von. "How does government ownership affect the relationship between fair value accounting and earnings quality?" Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-447346.
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This thesis examines the effect government ownership has on the relationship between fair value accounting and earnings quality when “mark-to-model” techniques are used in fair value estimations. To this end we compare 36 real estate companies controlled by private interests with 32 real estate companies controlled by the state and municipal governments in Sweden. We find that the relationship between fair value accounting exposure and aggregated earnings quality is negatively affected by government ownership when unobservable inputs are used in the fair value estimation. Previous research treats government ownership simply as having a first order relationship with earnings quality. Our results indicate determinants of earnings quality can affect one another, and that these effects should be considered.
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Patrício, Artur Manuel de Carvalho. "Reshaping the portuguese government debt structure." Master's thesis, Instituto Superior de Economia e Gestão, 2014. http://hdl.handle.net/10400.5/6630.
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Mestrado em FinançasPortuguese public debt has attained an unsustainable trajectory in recent years. The eco-nomic downturn and a fiscal imbalance have contributed to this situation. The aim of this research is to explore the possibility of restructuring sovereign debt as an alternative policy for solving the country’s debt problem. It is not easy to answer the question as to which hypothesis is the best solution for solving the Portuguese public debt problem. Reducing interest rates, lengthening maturities and perpetual debt conversion, seem to be the most feasible ones. However the haircut strategy should not be disregarded. The empirical analysis shows the impact of each hypothesis in three different frameworks: present value, debt service and debt dynamics.
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Out, Michèle. "Government Surveillance Technology and the Value of Trust : The Relation of Trust between Government and Society, and its Effect on Cooperation and Morality." Thesis, Linköpings universitet, Institutionen för kultur och kommunikation, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-73074.
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This thesis is about government surveillance technology in relation to the value of trust in society. The 2006 EU Data Retention Directive is used as an example of surveillance technology that invades privacy for the sake of security. I will show that trust enables cooperation and morality in society, and ask in what way the Directive relates to these values. The focus lies upon the relation of trust between government and citizens. I will argue that the Directive fails to recognize the value of trust in relation to cooperation and morality in society, because it fails to respect its citizens, and therefore has a bad influence on the climate of trust.
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Eriksmo, Anton, and Johan Sundberg. "From IT solutions to citizen benefits : A case study of IT value in a public sector context." Thesis, Umeå universitet, Institutionen för informatik, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-104884.
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While the increase of IT solutions within the public sector is well established, the actual value of IT is still a question of debate. This thesis consists of an interpretive case study focused on how IT is perceived to influence public value creation in a local government. The study was conducted in a strategic IT project department at a local government in Sweden. Our findings show that the IT solution is ignored when assessing the created public value. The created values importance is instead based on subjective opinion and the targeted citizen group despite the acknowledgement that IT resources directly used by the citizen created higher public value. In addition the prioritisation of public value was perceived as more difficult than determining the IT value in itself. Our research show the need of understanding how IT values compare to each other in order to use public resources more efficiently.
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McShane, Ian. "Bringing in the public community facilities and social value /." Swinburne Research Bank, 2008. http://hdl.handle.net/1959.3/39673.
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Thesis (PhD) - Institute for Social Research, Swinburne University of Technology, 2008.Thesis submitted in total fulfilment of the requirements of the degree of Doctor of Philosophy, Institute for Social Research, Swinburne University of Technology, 2008. Typescript. Includes bibliographical references (p. 384-415).
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McCann, F. "Change in the political, economic, social and value systems of Ireland : A study in capitalist development." Thesis, University of Liverpool, 1987. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.378686.
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Sadiqi, Jawed. "Evaluating Social Housing Sustainability Policies in the Context of Local Government: A Public Value Perspective." Thesis, University of Bradford, 2018. http://hdl.handle.net/10454/17444.
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The demand for social housing has grown recently more than its supply,
particularly in the United Kingdom (UK). The existing literature addresses the
lack of a sustainability policy and its contribution to the lack of political intent
to support the achievement of social housing homeownership predominantly
under the Right-to-Buy. This research highlights that several government
projects have failed in the past to deliver satisfying outcomes for the public;
thus, their value to social housing tenants and public value has been largely
neglected. The main aim of this research project is to evaluate social housing
policies through the lens of public value that drives the decision-making
process and to construct a conceptual framework to enhance the
accountability and efficiency of social housing tenants in the context of local
government. This has been achieved through key research objectives and the
key citizens, barriers and recommendations have been explored to enlighten
social housing sustainability policy. This conceptual framework was tested in
UK local government authorities and with local citizens who had recently
started to address diverse sustainability factors in terms of social housing
policy. The result was a qualitative case study enquiry based on the use of
focus group-interviews, the vignettes approach and documentary evidence to
explore the validity of the conceptual framework as a tool for supporting the
decision-making process in this field. The findings obtained from the in-depth
case study provided an insight into the social housing evaluation criteria and
the influences of a sustainability policy from both a practical background and
an internal organisational perspective. The findings addressed the poor
affordability of a whole-life value of a property, insufficient funding due to
austerity, poor legal frameworks, poor governance, a lack of suitable designs
for social cohesion, poverty, the well-organized use of resources and
environmental protection.
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Uppström, Elin. "Designing, Theorizing, and Reflecting on Information Systems Artifacts and Value Co-Creation in e-Government." Doctoral thesis, Stockholms universitet, Institutionen för data- och systemvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-142564.
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E-government services in the form of information systems (IS) artifacts create a new arena for co-creation that governments aim to leverage. Design of and knowledge about IS artifacts in value co-creation in e-government can thereby be considered valuable for the future development of e-government. How IS artifacts are used in value co-creation and co-destruction and how the artifacts are developed is however not well understood. This thesis addresses the problem of how to design for and understand value co-creation in e-government. To address the problem stated, three research questions are posed. (i) How can IS artifacts be designed to enable value co-creation in e-government and what aspects can inhibit value being co-created through the designed artifacts? (ii) How can boundary object theory facilitate the understanding of IS artifacts used in value co-creation and co-destruction in e-government? (iii) How can retrospectives in design science contribute to research on value co-creation in e-government? Two artifacts in the form of instantiations are designed and evaluated. Design science research methodology is used in two different projects at Swedish municipalities. Secondary analysis is used to identify aspects that inhibit value being co-created through the designed IS artifacts. From these inhibitors, core aspects for public value co-creation are derived. Thereafter, this thesis delves further into how IS artifacts are used in collaborations between citizens, private businesses, and government agencies in order to co-create value. Two case studies are carried out at Swedish government agencies and sociomaterial boundary object theory is used to enhance understanding. The thesis research process ends with a retrospective evaluation of the performed research, using critical realism as its philosophical foundation and guidance. The result includes one configurable process model that enables value co-creation by facilitating shared understanding between collaborating parties; one mobile service that enables value co-creation through citizen sourcing; aspects that inhibit the realization of co-created value; and four core aspects that need to be considered when designing artifacts for value co-creation. That IS artifacts can be regarded as boundary objects when you aim to study and understand value co-creation and co-destruction between communities in e-government. Descriptions of how IS artifacts, viewed as sociomaterial boundary objects, are used in value co-creation processes between governments, citizens, and businesses and outcomes in terms of value co-creation and co-destruction. The benefit of performing critical realism-guided retrospectives in design science in order to complement prescriptive knowledge with explanatory and critical knowledge is motivated. It is showed that the design of artifacts generates knowledge through the design efforts, regardless of whether they also yield utility. This thesis contributes to e-government research and practice with knowledge on how to design artifacts that enable value co-creation. Establishes sociomaterial boundary object theory as a theoretical lens that offers a tool to evaluate and design IS artifacts that enable value co-creation and with knowledge on how IS artifacts are used in value co-creation. The thesis also motivates the usefulness of retrospective evaluation in design science. Suggestions for future research include further developing design science retrospectives.At the time of the doctoral defense, the following paper was unpublished and had a status as follows: Paper 6: Manuscript.
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Alenezi, Hussain. "Investigating the strategic relationship between information quality and e-government benefits." Thesis, Brunel University, 2013. http://bura.brunel.ac.uk/handle/2438/7688.
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This thesis focuses on investigating the relationship between improvements in information quality and the benefits and performance of e-Government organisations. As information quality is a multidimensional measure, it is very crucial to determine what aspects of it are critical to organisations to help them to devise effective information quality improvement strategies. These strategies are potentially capable of changing government organisational structures and business processes. To develop effective information quality improvement strategies, it is important to explore the relationships between information quality (‘cause’) and organisational benefits and performance (‘effect’). The limited research on information quality and organisations performance focuses on private sectors and pays little attention to governments and public organisations. To the best of the author’s knowledge, there is no single study which covers the relationships between information quality and organisations performance in Kuwait. E-Government success literature has rarely investigated information quality as a contributor to the success of e-Government initiatives. This thesis makes a step forward and contributes to the body of knowledge by examining the nature, direction and strength of the connections between information quality and the success of e-Government initiatives as it proposes and discusses a conceptual model (Figure 3.6) and contextual framework by means of which organisations performance and information quality research can be viewed. This thesis adopts a hypothetic-deductive and inductive approach with mixed methods, to conduct the present study. Quantitative and qualitative methods were then utilised to empirically validate the conceptual framework. The author claims that the relationships between information quality and strategic benefits along with institutional value were in upright agreement. Similarly, both qualitative and quantitative analyses highlighted that improvement in different aspects of information quality can lead to a better organisational image. Usability and usefulness attributes of information quality came on the top of the key influencers on both strategic benefits and institutional value. Furthermore, analyses highlighted some differences among information sharing participants’ views regarding the relationship between constructs investigated in this research. Figure 6.5 presents a revised research model including the new constructs, such as, cost savings, improved decision-making, and increased citizen satisfaction, which have been found to be affected by information quality and affect organisational performance.
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Moreira, Gonçalo Martins. "SME financing in Portugal : the case of a portuguese government program." Master's thesis, Instituto Superior de Economia e Gestão, 2018. http://hdl.handle.net/10400.5/18101.
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Mestrado em FinançasAs PMEs são conhecidas como sendo um dos pilares da economia Europeia. A sua contribuição social e económica faz com que sejam uma das maiores preocupações de organizações nacionais e supranacionais pelo mundo fora, principalmente após a crise económica de 2008. Particularmente em Portugal, onde o emprego e o volume de negócios das PME ainda está abaixo do nível apresentado em 2008, foram criadas algumas iniciativas de forma a facilitar o acesso ao financiamento por parte das PMEs. Os programas "PME Líder" e "PME Excelência" estão ligadas a uma dessas iniciativas em Portugal.
SMEs are presented as a pillar of the European economy. Their social and economic contribution make them one of the most concerns of national and supranational organizations around the world, principally after the economic crisis of 2008. Particularly in Portugal, where both SME employment and value added are still below the level presented in 2008, there were created some initiatives to ease access to finance for SMEs. "PME Líder" and "PME Excelência" are linked to one of those initiatives in Portugal.
info:eu-repo/semantics/publishedVersion
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Guclu, Aydin Nusret. "Modeling And Assessment Of Theeffectiveness Of Government Information Systems." Phd thesis, METU, 2011. http://etd.lib.metu.edu.tr/upload/12613274/index.pdf.
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In the context of evaluating effectiveness of information systems, the public sector requires a specific approach for measuring indirect benefits such as strategic / political value. There is not yet a holistic approach and no unified adaptive and time-variant model addressing the problem. In this thesis, Strategic Management Model developed and partially applied at the Ministry of Finance, Turkey, is described. The model is based on the public value delivery chain, from strategic goals to accountability reporting. Public Financial Management Value Space is built step by step, and a method is defined on the Value Space for effectiveness assessment through calculation of five value components, namely the Agency Value, User Value, Political Value, Strategic/Social Value, and Environmental Value, using weighted summation of key goal and performance indicators. Value space is mapped to ontology, then to the object model for flexible system implementation. The assessment calculation method, resulting in a single value allows for a-posteriori benefits assessment, allows not only for cross-comparison of programs, agencies, functions, etc. by fixing the values on the dimensions of the value space under analysis, but also standardization and consolidation. Economy, efficiency and effectiveness are linked as an extension of the assessment model by introducing the expenditure component of the budget.
The model has been applied to two case studies of Information System investments at the Ministry of Finance, and a cross-comparison of these initiatives has been provided.
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Åkesson, Maria. "Role constellations in value co-creation : a study of resource integration in an e-government context." Doctoral thesis, Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-8701.
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The contribution of the present thesis is describing and explaining how value is co-created by addressing customer-employee role constellations during service encounters. There is a specific focus on customers’ and employees’ resource integration when co-creating value. The thesis consists of five separate papers, one of which is a literature review and four are empirical papers. The empirical papers are based on data from the public employment service and the customs service inSweden. The thesis offers two main contributions; the first of which is to service research by expanding knowledge of resource integration and value co-creation using e-government as the empirical context for outlining customers’ and employees’ value co-creation. The second contribution concerns which roles customers and employees enact during resource integration when value is being co-created. It was found that the roles of the employees were; interactor; customer oriented party, co-creator, and empowered party, while a customer can have the role of information integrator, accessibility needer, dialogue keeper, and/or knowledge transferee. Based on these two contributions, the thesis outlines understandings regarding role constellations in value co-creation. The role constellations suggest that customers and employees enact roles that impact how their resources are integrated. Finally, the thesis contributes towards building a theory of value co-creation by proposing that the ten foundational premises of S-D logic, together with the four theoretical propositions and the role constellations presented in this thesis, should be seen as an approach to building a theory of value co-creation. Together, these three building blocks offer the following explanation as to what occurs when a customer and an employee co-create value: (1) The ten foundational premises focus on resource integration and value co-creation. (2) The four theoretical propositions offer the explanation that resource integration occurs in the context of roles since a role decides how to use the knowledge and skills. (3) The role constellations give concrete examples of how customers and employees integrate their resources to co-create value.
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Suzart, Janilson Antonio da Silva. "Informações contábeis governamentais e o mercado secundário de títulos públicos: um estudo sob a ótica da value relevance no Brasil." Universidade de São Paulo, 2013. http://www.teses.usp.br/teses/disponiveis/12/12136/tde-20012014-164828/.
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A sociedade, em especial a mídia e os investidores, vem demonstrando certa preocupação com a qualidade das informações evidenciadas pelos entes públicos. Ao final do ano de 2012, algumas operações realizadas pelo governo federal brasileiro, com o objetivo de melhorar o superávit fiscal, não foram bem vistas por bancos e consultorias, que questionaram e ajustaram os números governamentais em seus relatórios. No caso brasileiro, a preocupação demonstrada pelo mercado é uma evidência de que esses agentes podem fazer uso das informações contábeis governamentais, além de se preocuparem com o processo gerador dessas informações. A literatura internacional destaca evidências sobre a capacidade preditiva das informações contábeis governamentais em relação aos mercados de títulos de dívida pública, em especial para os títulos dos governos subnacionais. Todavia, há poucas evidências na literatura acerca do papel das informações contábeis dos governos nacionais. A partir da observação dessa lacuna, a presente pesquisa buscou identificar com que intensidade as informações contábeis governamentais influenciam o apreçamento dos títulos públicos emitidos pelo governo federal brasileiro, negociados no mercado secundário. Nesta pesquisa, foram analisadas as negociações realizadas sem a participação direta do governo federal e registradas no Sistema Especial de Liquidação e de Custódia. Foram verificadas as capacidades preditiva e confirmatória das informações contábeis do governo federal brasileiro, no período compreendido entre 2003 a 2012, em bases mensais. Considerando a abordagem da value relevance, foram desenvolvidos modelos de preços e de retornos para as seguintes séries temporais: (i) LFT - Série Única; (ii) LTN - Série Única; (iii) NTN - Série B; (iv) NTN - Série C; e (v) NTN - Série F. Após a análise da presença de raízes unitárias nas séries de preços e / ou retornos, foram estimadas regressões utilizando o método dos mínimos quadrados ordinários, para as séries estacionárias, e os modelos ARIMAX e ARCH, para as séries não estacionárias. As análises realizadas evidenciaram que as informações contábeis do governo federal brasileiro possuem capacidade preditiva e / ou confirmatória no apreçamento dos títulos negociados no mercado secundário. Todavia, isso não significa que as informações contábeis governamentais são plena e diretamente utilizadas pelos investidores de títulos de dívida, mas que essas funcionam como proxies das informações analisadas pelos investidores no momento de negociar tais títulos, considerando esses investidores como agentes racionais limitados. Evidenciou-se ainda que, apesar da associação entre as informações contábeis governamentais e os valores do mercado secundário, características específicas dos títulos ou do emissor e fatores macroeconômicos exercem influência no apreçamento dos títulos. Apesar da consistência do modelo teórico utilizado, a principal limitação desta pesquisa se refere à não identificação do real modelo decisório dos investidores dos títulos brasileiros.The society, especially media and investors, has shown some concern about the evidenced information quality by public entities. At 2012\'s end, aiming to improve the fiscal surplus, some operations carried out by the Brazilian federal government were not well seen by banks and consultancies, who questioned and adjusted the government numbers in theirs reports. In the Brazilian case, the concern shown by the market is evidence that these agents can make use of governmental accounting information in addition to worrying about the generating process such information. The international literature highlights evidence on the predictive ability of accounting information in relation to government markets bonds, particularly for securities of subnational governments. However, there is little evidence in the literature about the role of accounting information from national governments. From the observation of this gap, this research sought to identify to what extent accounting information influence the pricing of government bonds issued by the Brazilian federal government, which were traded on the secondary market. In this study, I analyzed the trades without the direct participation of the federal government and registered in the Sistema Especial de Liquidação e de Custódia. I studied the predictive and confirmatory capabilities of Brazilian federal government accounting information, in the period 2003-2012, on a monthly basis. Considering the value relevance approach, I developed prices and returns models for the following series: (i) LFT - Série Única; (ii) LTN - Série Única; (iii) NTN - Série B; (iv) NTN - Série C; and (v) NTN - Série F. After the analysis of the presence of unit roots in the series of prices and / or returns, regressions were estimated using the method of ordinary least squares, for stationary series, and ARIMAX and ARCH models, for non-stationary series. The analyzes showed that the accounting information of the Brazilian federal government have predictive and / or confirmatory capabilities in the pricing of secondary market bonds. However, this does not mean that government accounting information are fully and directly used by bond investors, but these act as proxies of analyzed information by investors at the time of trading such bonds, considering these investors as bounded rational agents. It was evident that although the association between accounting information government and secondary market values secondary market, specific characteristics of the bonds or issuer and macroeconomic factors influence the pricing of bonds. Despite the consistency of the used theoretical model, the main limitation of this research relates to the failure to identify the real decision model of investors of Brazilian securities.
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Melissanidou, Eleni. "Creating public value : a case study of Greek local government bureaucratic entrepreneurs in times of fiscal austerity." Thesis, Northumbria University, 2017. http://nrl.northumbria.ac.uk/36238/.
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This thesis explores bureaucratic entrepreneurs’ challenges in creating public value in Greek local government, having been subject to a radical fiscal austerity policy reform agenda in 2010-2014. Public administrators from top, middle and front-line levels of management share their perceptions and interpretations of enterprise for creatively coping with financial and societal challenges within a complex and dynamic fiscal austerity context that demands more should be achieved with less. This thesis takes the discussion of public entrepreneurship in local government further. It focuses on aspects of public value creation and collaborative innovation related to the organisational processes and constraints on bureaucratic entrepreneurs seeking to create public value. The theoretical framework that is developed in this thesis conceptualises bureaucratic entrepreneurs within public value, public entrepreneurship and collaborative innovation theories in the process of Greek local government transformation in current times of fiscal austerity. This builds on the importance of a public value perspective in an attempt to bridge boundaries between fiscal austerity politics and requirements for democratic governance. This is explored through a case study research of Greek local government that enables in-depth understanding of bureaucratic entrepreneurs’ use of their innovativeness, risk-taking and pro-activity in the process of identifying and pursuing new opportunities for public value creation. The research findings indicate that the specific fiscal austerity and organisational dynamics prevent collaborative innovation from flourishing; however, these dynamics enable bureaucratic entrepreneurship to emerge as a strategic phenomenon in local government in pursuit of public value. Bureaucratic entrepreneurs are systemically enacted to identify and implement policy, administrative and technological innovations, often unforeseen from the local authorising environment. The findings extend the application of the interactive entrepreneurship-innovation process and contribute to a formal model of public entrepreneurship in local government.
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Gregg, Tricia. "Industrial policy in a new era : government roles in the U.S. semiconductor industry and its value chain." Thesis, University of Cambridge, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.607883.
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Sale, Michael Charles. "The application of property value models to assess government housing policy : a Nelson Mandela Bay Case Study." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1020007.
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Two developments that may impact house prices have dominated the residential property landscape in South Africa in recent years, namely government’s planned social housing developments and residential property value assessments carried out by local municipalities across South Africa for property tax purposes. Social housing developments are often plagued by “local opposition”, who argue that subsidised housing units may have a negative effect on adjacent non-subsidised residential housing. Negative preconceptions of social housing form the basis of this argument, which is commonly referred to as the “not-in-my-backyard” (NIMBY) syndrome. International studies conducted have, however, produced mixed results with some concluding that social housing developments lead to a reduction in nearby property prices, whilst others conclude that they lead to an improvement in surrounding property values. Currently, the state of the South African economy and demographics are limiting previously disadvantaged, poor peoples’ access to affordable and safe housing, and for this reason the basis of the NIMBY rationale deserves closer attention. In order to test the validity of the NIMBY rationale, this study examines, by means of the hedonic price method, the effect of an existing housing establishment catering for low-income earners (the Walmer/Gqebera Township) on adjacent property values in the suburb of Walmer, Port Elizabeth, Nelson Mandela Bay in the Eastern Cape. The study concludes that the low-cost housing development exerts a negative impact on the property values of nearby houses - the average owner of a non-subsidised residential property in Walmer would be willing to pay between R38 033 and R46 898 to be situated 200 metres further away from the Walmer Township. This conclusion is subject to three qualifications. The first is that the Walmer Township is not a recognised social housing development but merely a proxy for one. The second qualification is that a relatively small data set was used in this study and only one social housing development was considered. The third qualification is that the study period is from 1995 to 2009, which necessitated the adjustment of market prices to constant 2009 rands. For this purpose, data from the Port Elizabeth and Uitenhage section of the ABSA house price indices were used. It was not possible to disaggregate the indices further to obtain a Walmer-specific index. It is possible that an imperfect correlation exists between the Walmer property trend and the metropolitan (Port Elizabeth and Uitenhage) trend used in this study. Based on the results of this doctoral investigation it is recommended that a monthly rebate on property rates of between R269.40 and R332.19 be implemented for affected Walmer residents. This amount could be sufficient to mitigate the capital loss associated with proximity to the Walmer Township. In terms of the management of social housing projects, it is strongly recommended that the following occur in order to alleviate the NIMBY syndrome: existing dwellings should be renovated, tenants should be monitored, dwellings should be appropriately designed and maintained, the composition of the host neighbourhood should be assessed and the image of social housing should be improved. With regard to the renovation of dwellings, social housing site preference should be given to existing structures in need of renovation, as positive externalities are associated with the renovation of such properties. The monitoring of tenants needs to take place in order to ensure that the financial and behavioural obligations of the tenants are met, and that informal “shack dwellings” do not materialise on site, and finally, that tenant default rates remain low. The appropriate management of these projects will also aid in combating the perception that social housing developments lead to private residential property devaluation. In respect of residential property value assessments, many homeowners have recently argued that there is very little equivalence between the municipality’s valuations and true market values. This study uses, inter alia, the hedonic price model to investigate the accuracy of the Nelson Mandela Bay Municipality’s 2007/2008 valuation roll. The investigation was limited to the valuation roll applicable to the Walmer neighbourhood. The study finds that there is, on average, a 13.89 percent difference between market prices and the 2007/2008 municipal assessed values. In addition, this study finds that an attributebased hedonic price model produces property price predictions that are more in line with true market values. This finding is subject to two qualifications. The first qualification is that only the Walmer neighbourhood’s assessed values were considered, thus limiting the findings. The second qualification is that a relatively small data set was used.
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Brown, Shona. "The cult value of quality improvement in healthcare : complex social processes of working with targets." Thesis, University of Hertfordshire, 2008. http://hdl.handle.net/2299/1977.
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There has been an ongoing debate on quality and what constitutes quality improvement in healthcare for several decades. Several authors identify that defining quality is an important part of that debate, yet recognise that quality is defined differently by different interests (Caper, 1988; Harteloh, 2003). Harteloh's distinction between quality as a property (a descriptive approach) and quality as a category of judgment (a prescriptive approach) has influenced the conception of quality as a property of participation emerging in this research. This is in stark contrast to the wide spread prescriptive approach set out in published accounts of quality and quality improvement. In the mainstream management literature, conventionally organisations are understood as systems and this conceptualisation underpins many published considerations of quality. In this way of thinking, those involved in leading quality improvement are thought to operate as autonomous individuals who design improvement tools and control improvements according to plans. It is taken for granted that it is possible for a powerful individual to step out of the organisational system and treat it as an object for manipulation and change, following the diagnosis of problem areas and gaps. Yet at other times that autonomous individual becomes part of the system and is subject to manipulation and change by others. As with much of the literature of change management, this approach sets "thought" before "action". In other words, "thought" is understood as the formulation of a plan and "action" is the implementation of that plan. In this thesis, it is my contention that this way of thinking leads to a privileging of the more mechanical and cybernetic elements of quality improvement - such as tools and techniques of waste elimination and fault detection, and, of particular interest in this thesis, the use of national targets in the public sector. My research is underpinned by a complex responsive processes perspective (Stacey, Griffin and Shaw, 2000). Central to this theory of human interaction is the importance of understanding everyday experience from the perspective of inquiring into “…just what is it that we are doing in our groups or in our organisations that leads to emergent patterns that are our experience…” (Stacey, 2003c: 32). In this thesis, I take up a key question raised by Stacey (2006) concerning how those working in the public sector institutions are operationalising central government governance requirements. I explore my experience of working locally with nationally determined performance targets for access to emergency care. I argue for consideration of quality improvement as a cult value along the lines defined by Mead (1923). In conceptualising quality improvement in this way, my inquiry focuses on what happens as we try to make sense of the ways in which our daily activities are being influenced by competing ideologies, by power relations that are played out, and by the enabling and constraining aspects of going on together in patterns of conversation. These are the complex social processes of working with targets I refer to in the title of this thesis. It is my contention that this perspective draws attention to quality as a property of our own participation as managers, rather than the more usual exhortations to look for the next tool for instilling quality into the organisation. As such, I argue that this research makes an important contribution to the ongoing debate on quality, as well as managerial practice. I propose that the participative and socially reflexive nature of the qualitative methodology involved provides a practical example of Mode 2 research, addressing what MacLean, MacIntosh and Grant (2002) identify as a current gap in the literature. Finally, I posit a potential contribution to policy making seeking to address a growing recognition from some policy makers regarding what is now being seen as an increasing problematic reliance on traditional, modernist assumptions of programmatic change.
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Mokoena, Naledi S. "The business value of information technology in local government : case studies from Sedibeng and Emfuleni / Naledi S. Mokoena." Thesis, North-West University, 2005. http://hdl.handle.net/10394/2464.
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Carley, Stephen. "Valuing additive involvement in university-industry partnerships: do government collaborators engage at scales that optimize their value-added?" Diss., Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/50274.
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Collaboration between academic and corporate entities has increased in recent years. On many occasions Government actors (e.g. federal laboratories) will participate in these collaborations, especially when advanced technologies are involved. The following inquiry considers the degree to which the federal entities add (scientific) value to University-Industry partnerships and how this value is spatially mediated. Quantifying degrees of the value that Government actors induce across the spectrum of University-Industry collaborative arrangements is useful for identifying scales at which intervention by federal agents is more effective and/or justified. It is anticipated that the value-added by federal agents in University-Industry collaboration is not spatially uniform but will exhibit greater profitability across specific scales of interaction. Comparing these against actual scales of interaction provides room for discussion on whether Government actors engage Universities and Industry at scales that optimize the value they introduce to these partnerships.
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Chan, Jin Hooi. "Evolution of biofuel value chain governance and government policy : the cases of China, Thailand, the Philippines and Vietnam." Thesis, University of Cambridge, 2012. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.610635.
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Okong'o, Kennedy Odiwuor. "Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya." Doctoral thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/23718.
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In private and public sectors, Information Communication Technologies (ICTs) have become a phenomenal asset of resource in strategic management. In developed countries, ICTs are critical tools in the public sector strategy. In specific, Electronic Government has been identified as one of the major competencies required to re-invigorate governance, enhance performance and reduce red-tape bureaucracies in the public sector, e-Government being the use of ICTs in the transformation of public organizations towards efficient service delivery. Though information systems as a discipline has offered some research outputs on the value and the effects of ICTs in the private sector, similar focus on the public sector or e-Government is relatively thin. While the few existing researches have had a relatively weightier focus on developed countries, the evidence-based empirical studies in information systems that have focused on developing countries have produced contradictory results, hence the need for further research to attempt a re-alignment in this sub domain of e-Government. Therefore, this pursuit departs from most past researches by delving into the effects of e- Government investments using theoretical lenses drawn upon disciplines that are outside the mainstream information systems domain. These include public administration, political sciences and public economics. Using a mixed methods approach, a balanced panel data of Kenya's key ministries for a 10-year period of 2004 to 2014 following the launch of e-Government strategy of 2004, audited national government ministries' expenditures, census data, e-Government spending, consumer price indices, gross domestic products, parameters on governance and other data on public services, this research sought to examine the nature and dimensions of public values that the developing countries derive as a consequence of investment in e-Government.
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Isaacs, Mogamat Zane. "Exploring government immovable asset management with reference to four selected case studies of closed down schools on the Cape Flats – post 1994 democracy." University of the Western Cape, 2014. http://hdl.handle.net/11394/4202.
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Masters in Public Administration - MPAGovernment’s immovable assets are fundamental in achieving its service delivery objectives. If not put to productive uses the welfare of a country, or even its national income, could be reduced significantly. The value for money principle should resonate through effective asset management. “Poor management” of closed school buildings worth millions may be regarded as “financial wastage”. Four case studies reflecting various outcomes of re-use, abandonment and demolition will be reviewed. The application of legislation and policy on government immovable asset management are problematic when schools are closed down. The study focus will be on government immovable asset management and not the reasons for school closures. Literature in this field is very limited. The research findings could add value to the subject field by minimising the chances of a possible repetition of “bad management” of closed schools. Currently in public discourse is the possible closure of 26 schools in the Western Cape. The research could be used as a guiding document for stakeholders, administrators and other research scholars. The research objectives are to formulate a clear understanding on: The Governance of immovable asset management in government; The Responsibility of the different state stakeholders and their interaction on immovable asset management; and The participation of non-state stakeholders. A Qualitative research design is followed. Tools consist of four case studies, semi-structured interviews and questionnaires. A literature review and study of applicable legislative and policy documents was done and empirical data analysed. An international best practice model is also discussed. This study has revealed various research findings through the primary and secondary sources collected. Based on these findings specific recommendations are made to the various stakeholders. The wellbeing of all stakeholders and respondents were set above outcomes and objectives that the research could generate.
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Andersson, Rebecka. "Vägledande värden : En idéanalytisk studie om svenska myndigheters arbete med offentligt etos inom e-förvaltning." Thesis, Högskolan i Halmstad, Akademin för lärande, humaniora och samhälle, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-42517.
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This paper is based on Lennart Lundquist thesis of the importance of incorporating both democratic and economic values in public administration, what he calls "our public ethos", as economic values have become increasingly important due to the development of New Public Management. The paper aimed to investigate which economic or democratic values could be identified in relation to e-government in an analysis of three Swedish administrative authorities' policy documents. To obtain the purpose of this study, following question was asked: ● Which economic or democratic values can be identified in relation to e-government in a review of the Swedish Social Insurance Agency, the Police Authority and the Employment Service's policy document? A ideal-type analysis was used as a method, and the measurement point consisted of democratic and economic values in our public ethos. The result turned out to be that both economic and democratic values can be found in the documents. It is arguable that New Public Management has had an impact on all, but its hegemonic position could not be substantiated. The dissertation's analysis section also pointed out that, in addition to emphasizing democratic values, e-government reforms can also strengthen these.
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Derbyshire, Kevin. "Analysis of revenue management within Lukhanji Local Municipality : a value chain approach." Thesis, Stellenbosch : Stellenbosch University, 2007. http://hdl.handle.net/10019.1/19813.
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Thesis (MBA) -- Stellenbosch University, 2007.ENGLISH ABSTRACT: The study was motivated by the widely reported problem of poor financial management within South African local government and, more specifically, the deteriorating status of revenue management, especially in medium to smaller municipalities. The reasons for the alleged poor financial management are complex and involve issues of management capacity, inappropriate systems, and socio-economic circumstances. It is obvious that a holistic approach will be required to address such a multi-ciimensional problem. This research proposes to suggest solutions to the revenue management problems facing South African municipalities. If this issue is not resolved urgently, local government will impede service delivery rather than improve it. Service delivery is key to the integration of South Africa's first economy into a second economy. The specific objectives of the research are; firstly, to develop a revenue management value chain model specific for municipalities; and, secondly, to conduct an analysis of the Lukhanji Local Municipality's financial status against the value chain model. To attain the objectives of this study existing literature and the scope of the problem must first be examined and understood. It is evident that the prevailing revenue management problem experienced, lie with the local government themselves in terms of their inadequate financial management. These problems have placed Significant pressure on municipalities' cash flows and eroded their financial resources. In turn, this has resulted in questionable sustainability and financial via bility, as the problematic cash position of municipalities has impacted negatively on their capital and maintenance expenditure. One of the greatest challenges facing local government is the collection of revenue raised for services rendered to various consumers. Of the various actions taken by government to address the current crisis situation in municipalities in the short to medium term, national grants to sponsor capital projects and services have been key in Stellenbosch University http://scholar.sun.ac.za iv ensuring that the decrease in municipal expenditure has not been greater, preventing the potentially disastrous consequences. The Municipal Finance Management Act, together with the Municipal Structures Act, Municipal Systems Act; and also the Constitution provide a well -defined financial framework within which local government can function. The research also reviewed all four main revenue sources of local government, namely own revenue {utility fees and property tax}; subsidies through intergovernmental transfers; loans; and private-sector equity. Despite the improvement in intergovernmental transfers, it is important that all municipalities maximise their own revenue, while considering those that cannot afford basic services. The research proposes the following revenue management value chain model, specifically for South African municipalities: Revenue Planning Indigent Management Tanff Setling ~ Metering Billing Customer Database Management Revenue Coliection I) Credit Control Loss Management In the analYSis of the Lukhanji Local Municipality's financial status against the value chain model, it became evident that problems existed in all elements of the value chain. General financial and viability assessments supported the above finding and indicated financial difficulties and serious cash-flow problems. The research present several recommendations regarding the improvement of poor financial management in South African municipalities and the Lukhanji Local Municipality. However, in brief, urgent attention is required in terms of the Lukhanji Local Municipality's cash-flow in the short term, while a performance-driven culture needs to be developed in the long term. Lastly, local government in general, and the Lukhanji Local Municipality specifically, will succeed in improving their revenue management if they harness the collective will and skills of all the stakeholders involved in the provision of services.
AFRIKAANSE OPSOMMING: Die studie spruit voort uit die negatiewe publisiteit oor die probleem van swak finansi~le bestuur in plaaslike regering en, meer spesifiek, die verslegtende stand van inkomstebestuur, veral in mid del slag- tot klein munisipaliteite. Die redes is ingewikkeld en behels probleme met bestuursvermo~, onvanpaste stelsels, 'n kultuur van nie-hetaling, en sosio-ekonomiese omstandighede. 'n Holistiese benadering is ooglopend nadig om die vee/dimensionele probleem op te los. Die doel van die navorsing is om by te dra tot die vind van oplossings vi r die inkomstebestuursprobleme wat munisipaliteite in die gesig staar. Indien die situasie nie dringend omgekeer word nie, bestaan die gevaar dat ons munisipaliteite in bankrotskap gebring kan word , wat beteken dat hulle nie hul grondwetlike verpligting sal kan nakom nie en dat hulle dienslewering sal belemmer en dit verbeter nie. Goeie dienslewering is die sleutel vir die integrasie van Suid Afrika se eerste ekonomie met die tweede ekonomie. Die doelwitte van die navorsing is; eerstens, om 'n spesifieke inkomstebestuurs-waardekettingmodel vir munisipaliteite te ontwikkel; en meedens, om Lukhanji Plaaslike Munisipaliteit se finansiele status teen die model te meet. Om die doelwitte te bereik moet die probleem vestaan word deur bestaande literatuur te bestudeer . Oit is duidelik dat die heersende inkomstebestuurs probleme h§ by die plaaslike regering in terme van hul onvoldoende finansiele bestuur. Die probleme het geweldige druk op munisipaliteite se kontantvloei gesit en sodoende hul hulpbronne gedreineer. Oit het 'n vraagteken geplaas op die volhoubaarheid en finansiele lewensvatbaarheid van munisipaliteite as gevolg van die kontant probleme se negatiewe impak op die kapitale en instandhouding bestedings. Een van die grootste uitdagings waarvoor plaaslike regering te staan kom, is die invordering van inkomste wat gehef word vir dienste wat aan verskeie verbruikers gelewer word . As dit nie vir die Stellenbosch University http://scholar.sun.ac.za vii nation ale tussenregeringsoordragte, vir beide dienslewering en kapitaal projekte was nie, sou munisipaliteite met baie erger probleme gesit het. Die Wet op die Bestuur van Munisipale Finansies, tesame met die Wet op Munisipale Strukture; die Wet op Munisipale Stelsels; asook die Grondwet verskaf 'n goed omskrewe finansif!le raamwerk binne plaaslike regering. Die studie behandel die vier vernaamste inkomstebronne van plaaslike regering, wat eie inkomste (utiliteitsgelde en eiendomsbelasting), subsidies deur tussenregeringsoordragte, lenings en privaatsektor-ekwiteit insluit. Ten spyte van die verbetering van tussenregeringsoordragte vir sommige jurisdiksies, is dit belangrik dat aile munisipaliteite huJ eie inkomste maksimeer, met die fokus op diegene wat wei basiese dienste kan bekostig. Die navorsing doen die volgende inkomstebestuurs-waardekettingmodel spesifiek vir munisipaliteite aan die hand: Inkomstebeplanning Bestuur van hulpbehoe- Tarief· wendes vasstelling C. Metenesing Fakturering Klante- Databasisbestuur Inkomsteinvordering ~ Kredietbeheer Verliesbestuur By die ontleding van die Lukhanji Plaaslike Munisipaliteit se finansiele status teenoor die waardekettingmodel het dit duidel ik geblyk dat probleme in al die elemente van die waardeketting bestaan. Die algemene finansiele ontleding en finansiele lewensvatbaarheidsmodel ondersteun die bostaande bevindinge en toon dat die Munisipaliteit in ernstige finansiele moeilikheid verkeer. Die navorsing sluit verskeie onderling velWante aanbevelings oor die verbetering van swak finansieJe bestuur in Suid Afrikaanse munisipaliteite en die Lukhanji PlaasJike Munisipaliteit in. Die Munisipaliteit se kontantvloei het veral dringende aandag nodig in die korttermyn, terwyl die Munisipaliteit 'n kultuur van prestasiebestuur in the langtermyn moet ontwikkel. Plaaslike regering oor die algemeen en die Lukhanji Plaaslike Munisipaliteit in die besonder sal net in hul inkomstebestuur slaag as hulle die gesamentlike wil en vermof!ns van al die belanghebbendes wat by die verskaffing van dienste betrokke is, kan aanwend.
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Ravanelli, Rafael. "Origens institucionais e o Value for Money da educação nos municípios brasileiros." Universidade de São Paulo, 2013. http://www.teses.usp.br/teses/disponiveis/96/96133/tde-11022014-100656/.
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O presente estudo apresenta os condicionantes institucionais para o nível de eficiência da gestão municipal da educação no Brasil. A evolução dos princípios da administração pública no Brasil, estabelecidos pela Constituição de 1988 e ampliados pela Emenda Constitucional n° 19/1998, por serem instituições formais, patrocinadas pelo governo, ainda não surtiram efeito a ponto de alterarem o modus operandi do governo em nível municipal, ou de disseminar a implantação de novas tecnologias de gestão em larga escala (ex. NPM). No mínimo dois fatores inibem tal disseminação institucional, a ausência de incentivos aos agentes públicos a adotarem como direcionadores de desempenho tais princípios, e efeitos institucionais informais que atuam como path dependence (ancoragem) à plena adoção. Portanto, mesmo a eficiência sendo princípio da administração pública, as equipes de administração municipal apresentarão um descolamento em relação à adoção do princípio. Da mesma forma, o fato do município não declarar o uso de uma métrica VFM (Value for Money) não significa que não exista uma eficiência atingida por escolhas econômicas mesmo que feitas sem um framework de gestão. Desta forma, existe um nível de VFM implícito da administração municipal, que por hipótese seria função da presença de instituições informais favoráveis à adoção das instituições formais. Foram criadas proxies para VFM para educação básica, assim como um índice de VFM para os 5565 municípios brasileiros controlados por disponibilidade e acesso a recursos e porte. A presença de instituições informais foi captada por variáveis socioeconômicas e históricas. Os resultados sugerem que além de fatores como PIB per capita e investimentos públicos em educação, as tradições locais, denominadas Instituições no presente trabalho, afetam a política pública considerada. Efeitos institucionais podem afetar tanto positivamente o nível de VFM quanto negativamente, dependendo do tipo da instituição instalada na localidade.The following research presents institutional drivers for education services efficiency level in Brazilians local government management. The federal Constitution and a additional law establishes and expands principles for the public administration. Since those principles are formal institutions, implemented by government, they did not have yet an effect in local public management or promoted new ways of management such as the New Public Management. At least two things might block this institutional improvement: The lack of incentives for public managers to use these principles as drivers for higher efficiency, and institutional effects that act as path dependent. Even though local government does not declare the use of a VFM (Value for Money) index, It does not mean that there is no level of efficiency in decisions taken without a management framework. Therefore, there is a implied VFM in local public management, that is affected by the presence of informal institutions, favorable to formal institutions that enhance efficiency. Proxies for VFM were identified for public management in public education services, such as a VFM index for Brazilians local government, considering the access and availability of resources and size. Informal institutions are proxy by historical and socioeconomics variables. Results suggests that not only GDP per capita and public investments in education affects public policies, institutional effects are able to affect positively the level of VFM negatively, according to the institution that is considered.
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Moy, Mae. "Evaluating Federal Information Technology Program Success Based on Earned Value Management." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2075.
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Despite the use of earned value management (EVM) techniques to track development progress, federal information (IT) software programs continue to fail by not meeting identified business requirements. The purpose of this logistic regression study was to examine, using IT software data from federal agencies from 2011 to 2014, whether a relationship between schedule variance (SV), cost variance (CV), and actual cost (AC) could predict the success of IT software program, as operationalized by meeting the identified business requirements. The population of interest was 132 IT software programs developed between 2011 and 2014 for federal agencies. The sample source was an archival database located at ITdashboard.gov. The theoretical framework for the study was earned value (EV) project management theory. The EV project management theory is a project performance measurement system that involves integrating cost, schedule, and performance elements for planning and control. EVM contributes to project success by providing early warnings when programs deviate from cost and schedule plans. This study found that only SV was significant (SV days, p = .002). The null hypothesis was rejected, suggesting that a relationship exists between IT program success and the SV, CV, and AC. This study may contribute to social change by increasing the program managers' understanding of EV in federal project management and by decreasing federal spending through successful programs and more cost-efficient use of taxpayers' money.
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Stewart, Karl L. "A study of government, military veterans, and the public perceptions of the value of military experience in the K-12 classroom." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002stewartk.pdf.
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Burgagni, Jimmi, and Yvonne Uwamariya. "Exploring the value of open data : A case study on Sweden." Thesis, Uppsala universitet, Industriell teknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-447034.
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The importance that governments put into open government data policies has increased over the last decade. However, a decreasing speed in this trend is potentially ongoing due to the objectives of these policies not being perceived as completed. Therefore, locating the impacts and measuring their relative value generation aids the understanding of how these objectives can succeed. This study examines the impacts of open government data in Sweden and their potential value generation, focusing on the financial ones. In this study, we developed a measurement model that comprehends six different impacts that generate a value. These impacts are innovation for established firms, innovative start-ups, innovation for public institutions, anti-corruption, and democracy/civil participation. The study has used 24 semi-structured interview findings to develop the model using the grounded theory method. The model was then subsequentially tested and validated by conducting a survey. We used PLS-SEM as a method of analysis of the 69 responses on the survey from Swedish experts in the field. The results show a positive influence on the open government data financial value generation in the Swedish context, originating from data-driven innovation in established firms. Adding to this, positive impacts on the social value generated from open government data originate from innovative start-ups and product innovation in public institutions. The social value generated was also found to influence the financial value generation. Overall, the results also confirmed that the measurement model assessed is suited for evaluating the value generation of open government data. Thus, the study contributes to policies by visualizing the potential impacts and values that specific policy decisions may yield. Besides, the study contributes to theory thanks to developing a measurement model that could be applied to different contexts. Finally, a unique method that combines model development, context understanding, and model testing is used in the research. This method is considered a contribution due to its potential to be applied to future case study research.
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Hai, Qu, Sun PiaoYi, and Li Xiang. "Waste disposal and renewable resources." Thesis, Högskolan Kristianstad, Sektionen för hälsa och samhälle, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-10871.
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Purpose/aim: The purpose of this dissertation is to find out the effect of waste disposal on environment and to explore the effect of renewable resources on economy. We use some data to test and verify the existence of effects. Design/methodology/approach: We use our questionnaires to collect data, and analyze the data in statistical tests. We use case studies to find examples to verify the significance of waste classification and renewable resources as well as the problems in main cities of China. Findings: The analysis shows that we need to focus on waste classification education, if we want to apply it in real life. The best way to use renewable resource more widely is to aquire government support. If we can carry out waste classification better, we can make use of more renewable resources. Originality/value: The value of this paper is that we prove that using waste classification and renewable resource can increase economic growth rate and protect the environment. It is also important because economic growth brings about the reduction of environment quality. When the environment quality decreases, the economic level will also decrease.
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Cowan, Paula, and n/a. "'Of The People, By The People, For The People' Workers' Compensation in Queensland: The Rise and Fall of a Policy Community." Griffith University. Griffith Business School, 2005. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20060223.103131.
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The central question posed in this thesis is why has the Queensland model of workers' compensation been so enduring? The legislation remained largely intact from 1916 until 2001, with the exception of the years from 1996 to 1998. This was so despite the fact the central feature of a state-controlled monopoly that underpinned this model was always potentially divisive in line with the variances between liberal-conservative traditions and social-democratic ideals that subsisted in broader political culture. In addressing this question of longevity, this thesis explores the capacity of an initially contentious piece of legislation to draw strong support from former opponents, and the argument is put forward that it is best explained through the development and operation of a policy community that fostered a shared set of core values relative to broad workers' compensation policy preferences. These core values were compulsory state monopoly, no fault insurance and full access to common law. Thus, the longevity of the legislation is attributed to the continued support by key stakeholders of these core values. The thesis also demonstrates that policy community relations deteriorated during the 1990s as governments responded to broader political pressures precipitated by reform agendas. Inconsistencies in core values and policy outcomes for each stakeholder emerged as governments attempted to assert unprecedented control over the direction of workers' compensation in order to meet broader political goals. The legislation was threatened as relations within the policy community proved unsustainable when existing core values were contested.
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Nolan, Jeremy Peter Robert. "A decade of administrative argument : a philosophical assessment of value for money audit with specific reference to British central government in the 1980s." Thesis, University of York, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.337103.
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Kibanja, Grace M. "The relative influence of value priorities ethnicity and worries in the determination of political party affiliation amongst Ugandan university students." Thesis, Rhodes University, 1999. http://hdl.handle.net/10962/d1002512.
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This study examines the relative influence of value priorities, ethnicity and 'worries' in the determination of political party affiliation amongst Ugandan university students. Schwartz's values questionnaire was administered to 309 male and 176 female first year students from the faculties of engineering, medicine, law, commerce, social sciences, sciences, education and mass communication at Makerere University Uganda. The sample included respondents from all of the six sub-ethnic groups in Uganda. Respondents also covered the major religious groups in the country and were also representative of the major political parties. Results from the statistical analysis on the data show that ethnicity and certain values playa role in the determination of these students' affiliation to a political party. Chi-square results show that achievement, benevolence, universalism, security, tradition and conformity values are given differing importance across political parties. And, Anova results show that the tradition value has a significant mean difference across parties. Other factors such as religion and course of study are also found to have significant influence on these student's affiliation to political parties. Although 'worries' are found not to have a significant influence on student's political party affiliation, findings show that students from different political parties differ in their ratings of the different types of ' worries'. Therefore results show that ethnicity and value priorities do infl4ence these students' affiliation to a political party but ' worries' do not. The discussion section explores these findings in the context of contemporary Ugandan politics.
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Glennon, Russell J. "The 'death of improvement' : an exploration of the legacy of performance and service improvement reform in English local authorities, 1997-2017." Thesis, Loughborough University, 2017. https://dspace.lboro.ac.uk/2134/25178.
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When Tony Blair's New Labour administration took control in 1997, it sought to establish a programme of organizational, performance, and democratic reform. Initially badged as the modernizing government programme, it was later developed in the Best Value regime for local government, which imposed a centrally-controlled performance regime on all local authorities. This was characterized by a managerialist regime of external inspections, league tables, and reliance on extensive performance management, overseen by the Audit Commission. One of the first acts of the 2010 Coalition government was to dismantle this regime, along with announcing the abolition of the Audit Commission. This research sought to examine the legacy of the 1997-2010 performance regime on six English local authority case studies, identified via a deviant case analysis. An examination of the literature developed a conceptual model of seven dimensions of reform, and the research used an exploratory approach to examine the legacy of the performance regimes through a range of qualitative interviews and focus groups. The inductive analysis of interview data found that financial austerity dominated the local government environment, and the impacts of these cuts were felt across the entire group of case studies. These savings requirements had effectively broken the expectation of continuous improvement explicit in the Best Value duty what we refer to here as the death of improvement . Authorities were reducing staffing, which resulted in the loss of expertise and skills. They were also scaling back many universal services through managed decline , and deregulation of performance regimes was stimulating divergent responses to performance management arrangements, as well as influencing the relationship between politicians and performance management, and central performance staff and departmental staff. There were challenges raised around the residual inspections, largely restricted to social care and education, and how these interacted with central performance team models. The discussion develops a three-part model of performance as a system of governance , which integrates three key areas of theoretical and empirical development: performance management frameworks, accountability, and value for money. This allows four main contributions to knowledge: The concept of public value for money , Further development of our understanding of multiple forms of accountability A new model of performance management zones that articulates different roles for performance management at points within the organization A categorisation of the main changes in reform paradigms It concludes that understanding the values underpinning public sector reforms through a range of interpretive lenses is essential to fully comprehending the impact of reforms at three levels: conceptualization, operationalization, and implementation. The legacy of Comprehensive Performance Assessment and Comprehensive Area Assessment can be seen in the increased capacity and capability of local authorities to engage with performance management, and data and evidence-driven policy making. Yet, these capabilities may not have prepared authorities sufficiently for the demands of significant budget cuts driven by the post-2010 political environment.
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Scott, Marc Angus. "Developing Input to “Best-Value” Vehicle Procurement Practice: An Analysis of Supplier Evaluation and Selection in the U.S. Public Transportation Industry." Diss., North Dakota State University, 2011. https://hdl.handle.net/10365/29321.
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Collectively, US public transportation systems operated 137,047 vehicles per peak
period in 2008 (American Public Transportation Association 2010). Buses accounted for
the largest segment among these vehicles, and the passenger van segment was second.
Together, they accounted for 78% of the vehicles operated per peak period (American
Public Transportation Association 2010). Due to their pervasive use in the public transportation industry, buses and vans have been the focus in various academic research studies. However, very few studies have focused on vehicle procurement. Further, none have focused on the specific vehicle procurement function of supplier evaluation and selection. The over-arching objective of this research is to gain a deeper understanding of the relative importance of vehicle supplier attributes in reference to the Federal Transit Administration's (FTA) “best-value” procurement initiative and the influence of these attributes on the evaluation and selction of bus and van suppliers. This research studies vehicle procurement decision-makers at public transportation agencies to determine which supplier attributes they perceive to be the most important when evaluating vehicle suppliers. Results indicate that the top five supplier attributes were quality, reliability, after-sales support, warranties and claims, and integrity. The order of these top five attributes changed according to the type of supplier being evaluated, i.e., conventional fuel vehicle supplier versus alternative fuel vehicle supplier. The reason for this change was explained as being due to the increased engineering and technological expertise required of alternative fuel vehicle suppliers. Utilizing Analysis of Covariance (ANCOVA), the research showed that the variation in the perception of the importance of particular supplier attributes was not generally influenced by an agency's urban classification, its vehicle fleet size, its capital expenditure level, its decision-makers' education level, or their years of experience. However, FTA region was determined to have an influence on two attributes. Utilizing a conditional logit discrete choice model, the research also found that in practice price and not quality had the highest parameter estimate and was therefore deemed most important. It was followed by quality, after-sales support, technical capability, and delivery. Further, to garner a deeper understanding of attributes' relative importance, participants in the research identified 41 attribute components and provided metrics by which to measure these components and, by extension, the attributes. This research contributes in four areas. These are government procurement initiatives, agency “best-value” procurement practice, vehicle supplier marketing, and academic research in supplier evaluation and selection in the public transportation industry.
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Habib, Abdulrahman. "A Smart Tale: An Examination of the Smart City Phenomena through the Lens of a Case Study." Thesis, University of North Texas, 2019. https://digital.library.unt.edu/ark:/67531/metadc1538676/.
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This dissertation addresses research questions related to defining a smart city and the associated activities. The general research question is explored in the dissertation via the conduct of three related studies. The finding from these three investigations are presented in the results section as 3 essays that collectively examine the smart city phenomena as it has emerged within the City. Essay 1 assesses building municipal open data capability. The study proposed an Opendata Roadmap Framework to enhance the organization's dynamic capability. The results provide a valuable practical framework to help cities develop open data capability. The results also provide a comparative study or benchmark for similar initiatives with other regional cities and within the nation. Essay 2 measures the residents' understanding and beliefs about smart cities. This portion of the research used a qualitative method that included interviewing residents and city officials to understand their definition of a smart city and what they believe makes a city smart. The interviews focused on understanding resident engagement because it is an important characteristic of a smart city. The gap between the city officials and residents understanding was examined. In addition, the interviews help identify essential factors associated with smart cities like trust in government, perceived security, perceived privacy, trust in technology, and perceived monetary value. Essay 3 examines the acceptance of smart city technologies and factors that affect the adoption of such technologies. This essay uses the insights from the other two essays to propose a smart city Unified Theory of Acceptance and Use of Technology (UTAUT) extension labelled Smart City UTAUT (SC-UTAUT). The new proposed model was tested using a survey method. The 1,786 valid responses were used to test the proposed structural equation model using Smart PLS. Results show a significant relationship between trust in technology, trust in government, perceived monetary value, effort expectancy, self-efficacy, and behavioral intention. The dissertation concludes with a summary of how the three essays make a cumulative contribution to the literature as well as providing practical guidance for becoming a smart city.
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Afolayan, Ayodeji Olanrewaju. "Adoption of new ICT innovation by SMMEs in Cape Town." Thesis, Cape Peninsula University of Technology, 2014. http://hdl.handle.net/20.500.11838/1391.
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Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Information Technology in the Faculty of Informatics and Design at the Cape Peninsula University of TechnologyEstablishing Small, Medium and Micro Enterprises (SMMEs) is one of the options for South Africa to grow and develop the economy by creating and maintaining employment. SMMEs need to utilise technology innovation in their businesses for the sustenance of their growth and development in the market. Although Information Technology (IT) has been identified as a key enabler of businesses, the adoption of IT by small businesses is low, owing to different disparaging factors and conditions SMMEs are faced with. The factors culminate in challenges which hinder evaluation, adoption and use of new technology innovation by SMMEs to develop the business. The aim of the study is to explore the evaluation and adoption of new technology by SMMEs. The research objectives are to investigate the evaluation factors affecting decision making and choice of technology adoption, and the effect evaluation and non-evaluation of new technology has on the business. The purpose of the research is to establish the challenges SMMEs encounter with evaluating new technology by SMMEs, being that evaluation is a major contributing factor to the successful adoption of new technology by SMMEs. The study takes the form of a multiple interpretive case study employing both qualitative and quantitative methods of data collection. Qualitative data was collected using semi-structured interviews with 15 managers/owners of SMMEs. Quantitative data was collected in the form of an online survey and results were used against the qualitative data analysis process, with categories formed and patterns identified in the data samples. The research reveals that SMMEs find it increasingly difficult to obtain knowledge on available new technology for business. SMMEs are unable to adequately determine how new technology could align with the business objectives and processes. It seems that government does not play any significant role in the SMME adoption process of new technology. Most SMMEs are oblivious to any government initiative or support available to them. The cost of compliance within the Financial Service Provider (FSP) sector is high due to new standards set by legislation. The increased cost burden of compliance has led to the demise of many FSPs in the financial sector. The study further suggests that with quality evaluation and implementation procedures of new technology, the selected technology will have a positive effect on the SMME industry. SMMEs need to embrace an evaluation culture and practice to enable them to make quality decisions on new technology in order to capitalise on the potential the technology has to offer. This could lead to gaining a competitive advantage and ensuring survival and growth in the market. Guidelines on new technology evaluation and adoption are proposed to SMMEs. These guidelines will assist SMMEs to evaluate and identify all factors relating to the business environment affecting the evaluation of new technology for the business. The study provides new insight and understanding on how SMMEs evaluate new technology. The evaluation includes issues surrounding availability of information, awareness of opportunities, decisionmaking and the need for increased and visible government participation in the process of SMME new technology adoption.