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Books on the topic 'Grievance management'

Author: Grafiati

Published: 2 June 2025

Last updated: 31 July 2025

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1

Fear, Elaine. The management of discipline and grievance handling. Local Government Training Board, 1986.

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2

Varman, Rahul. Political processes in grievance resolution: Managing meaning of due process in organization. Indian Institute of Management, 1994.

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3

Chadha, Prem. The Alchemy: Grievance behaviour to work-motivation. Rupa & Co., 2006.

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4

Pindur, Wolfgang. A manager's guide to informal complaint handling. International Personnel Management Association, 1990.

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5

McCabe, Douglas M. Corporate nonunion complaint procedures and systems: A strategic human resources management analysis. Praeger, 1988.

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6

South Africa. Public Service Commission. Branch: Investigations and Human Resource Reviews., ed. Report on grievance trends in the public service. Public Service Commission, 2007.

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7

United States. Congress. Office of Compliance. Labor-management relations. Office of Compliance, 2008.

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8

Virginia. General Assembly. Joint Legislative Audit & Review Commission. Review of the use of grievance hearing officers: Report of the Joint Legislative Audit and Review Commission to the Governor and the General Assembly of Virginia. Commonwealth of Virginia, 2000.

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9

Deitsch, Clarence R. The arbitration of rights disputes in the public sector. Quorum Books, 1990.

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10

Horowitz, Arthur A. Exceptions to arbitration awards in the federal sector: A handy reference guide. FPMI Communications, 2002.

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11

Office, General Accounting. Merit Systems Protection Board: Costs considered in awarding court reporting contracts : briefing report to the Chairman, Subcommittee on Employment and Housing, Committee on Government Operations, House of Representatives. The Office, 1986.

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12

Resolution, University of Texas at Austin School of Law Center for Public Policy Dispute. Using mediation in employee complaints and grievances: A source book for governmental entities. The Center, 2000.

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13

Lori, Rosen, ed. HR how-to: Internal investigations : everything you need to know to conduct an internal investigation in the workplace--. 2nd ed. CCH, 2005.

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14

Corum, Michael. Supervisor's guide to litigation and dispute resolution. Dewey Publications, Inc., 2011.

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15

International Labour Organization. Sectoral Activities Department. Manual de negociação coletiva e resolução de conflitos no serviço público. Escritório Internacional do Trabalho, 2011.

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16

Lori, Rosen, ed. HR how-to: Internal investigations : everything you need to know to conduct an internal investigation in the workplace--. CCH, 2003.

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17

National Association for Mediation in Education., National Institute for Dispute Resolution (U.S.), and American Bar Association. Special Committee on Dispute Resolution., eds. Mediation in the schools : a report, directory, bibliography. American Bar Association, 1985.

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18

Girlich, Nicolai. Personelle Beteiligung in der Rechtsprechungstätigkeit der Schlichtungsstellen der katholischen Kirche. Peter Lang, 2007.

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19

R, Figueroa Jose, and Administrative Conference of the United States. Office of the Chairman., eds. Expediting settlement of employee grievances in the federal sector: An evaluation of the MSPB's appeals arbitration procedure. Office of the Chairman, Administrative Conference of the United States, 1985.

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20

Deitsch, Clarence R. The arbitration of rights disputes in the public sector. Greenwood Press, 1990.

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21

(Canada), Public Service Commission Advisory Council. Recourse and redress in the public service : a reference tool =: Les recours et les mesures de réparation à la fonction publique : un outil de référence. Public Service Commission Advisory Council = Conseil consultatif de la Commission de la fonction publique, 2000.

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22

Public Service Commission of Canada. Recourse Branch. Workplace conflict? : making the right choice : a guide for Federal Public Servants =: Conflit en milieu de travail? : faire le bon choix : guide à l'intention des fonctionnaires fédéraux. Public Service Commission = Commission de la fonction publique, 2000.

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23

Wilson, Christine Canning. Perfect phrases for school administrators: Hundreds of ready-to-use phrases for evaluations, meetings, contract negotiations, grievances, and correspondences. McGraw-Hill, 2010.

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24

Wilson, Christine Canning. Perfect phrases for school administrators: Hundreds of ready-to-use phrases for evaluations, meetings, contract negotiations, grievances, and correspondences. McGraw-Hill, 2009.

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25

Wilson, Christine Canning. Perfect phrases for school administrators: Hundreds of ready-to-use phrases for evaluations, meetings, contract negotiations, grievances, and correspondences. McGraw-Hill, 2009.

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26

Russell, Cropanzano, ed. Justice in the workplace. L. Erlbaum Associates, 1993.

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27

The grievance process in labor-management cooperation. Quorum Books, 1993.

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28

Kershen, Harry. Impasse and Grievance Resolution. Taylor & Francis Group, 2019.

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29

Impasse and Grievance Resolution. Taylor & Francis Group, 2019.

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30

Nippon kigyo jinken sengen: Kokusaiha bijinesu pasun no tame no jitsurei gaido. Daiyamondo Sha, 1991.

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31

Guide to arbitration under the Federal Service Labor-Management Relations Statute: A publication of the Federal Labor Relations Authority. The Authority, 1994.

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32

World Bank: Status of grievance process reform : report to congressional committees. The Office, 1999.

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33

Udd, Gary Gunnar. Grievances and the school principalship: A qualitative study. 1990.

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34

Ehrhardt, David, Abdul Raufu Mustapha, and Adam Higazi. Creed and Grievance: Muslim-Christian Relations and Conflict Resolution in Northern Nigeria. Boydell & Brewer, Limited, 2018.

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35

Ehrhardt, David, Abdul Raufu Mustapha, and Adam Higazi. Creed and Grievance: Muslim-Christian Relations and Conflict Resolution in Northern Nigeria. Boydell & Brewer, Limited, 2018.

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36

World Bank: U.S. interests supported, but oversight needed to help ensure improved performance : report to congressional requesters. U.S. General Accounting Office, 1996.

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37

World Bank: U.S. interests supported, but oversight needed to help ensure improved performance : report to congressional requesters. U.S. General Accounting Office, 1996.

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38

Creed and Grievance: Muslim-Christian Society and Conflict Resolution in Northern Nigeria. Boydell & Brewer, Limited, 2018.

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39

Mustapha, David, David Ehrhardt, and Abdul Raufu Mustapha. Creed and Grievance: Muslim-Christian Relations and Conflict Resolution in Northern Nigeria. Wiley & Sons, Limited, John, 2018.

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40

Ehrhardt, David, and Abdul Raufu Mustapha. Creed and Grievance: Muslim-Christian Relations and Conflict Resolution in Northern Nigeria. Boydell & Brewer, Limited, 2019.

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41

Civil service reform: Observations on demonstration authority, the use of official time, and the administrative redress system : statement by Michael Brostek, Associate Director, Federal Management and Workforce Issues, General Government Division, before the Subcommittee on Civil Service, Committee on Government Reform and Oversight, House of Representatives. The Office, 1998.

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42

Merit Systems Protection Board: Case processing timeliness and participants' views on Board activities : report to congressional requestors. The Office, 1987.

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43

Hackerott, Cynthia L. HR How-To: Internal Investigations, Second Edition. 2nd ed. CCH Incorporated, 2005.

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44

Federal Job Dispute Procedures. Federal Employees News Digest, Inc., 2000.

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45

Civil service reform IV: Streamlining appeals procedures : hearing before the Subcommittee on Civil Service of the Committee on Government Reform and Oversight, House of Representatives, One Hundred Fourth Congress, first session, November 29, 1995. U.S. G.P.O., 1997.

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46

New York (N.Y.). Police Department. New York City Police Department equal employment opportunity policy. 2001.

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47

Recourse and redress in the public service: A reference tool. Public Service Commission Advisory Council, 2000.

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48

Cloud, Dana L. The Problem with “Jointness”. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252036378.003.0005.

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This chapter goes into depth about union reformers' overarching critique, that the union engages in too much cooperation with the company. Such cooperation often manifests itself in joint safety, performance, and team-based management initiatives. These workers' assessment of programs such as Total Quality Management and the implementation of the High Performance Work Organization illustrate two arguments. First, workers possess the resources of their experience to recognize and reject ideological efforts to align their interests with those of the company. Second, scholars and labor union memb

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49

Dobbin, Frank, and Alexandra Kalev. The Origins and Effects of Corporate Diversity Programs. Edited by Quinetta M. Roberson. Oxford University Press, 2013. http://dx.doi.org/10.1093/oxfordhb/9780199736355.013.0015.

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Corporations have implemented a wide range of equal opportunity and diversity programs since the 1960s. This chapter reviews studies of the origins of these programs, surveys that assess the popularity of different programs, and research on the effects of programs on the workforce. Human resources managers championed several waves of innovations: corporate equal opportunity policies and recruitment and training programs in the 1960s; bureaucratic hiring and promotion policies and grievance mechanisms in the 1970s; diversity training, networking, and mentoring programs in the 1980s; and work/fa

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50

Kelloway, E. Kevin, C. Gail Hepburn, and Lori Francis. Labor Relations. Edited by Susan Cartwright and Cary L. Cooper. Oxford University Press, 2009. http://dx.doi.org/10.1093/oxfordhb/9780199234738.003.0021.

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Although the extent of unionization may have declined in some jurisdictions, the practice of labor relations continues to have considerable impact on both individuals and organizations. On the organizational front, labor relations practice has implications for the implementation of human resource practices in organizations. For individuals, the dynamic of labor relations has been characterized as involving both conflict and change. This article reviews research on labor relations, highlighting its impact on individuals and organizations. It begins by considering the extent and nature of unioni

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