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Dissertations / Theses on the topic 'Grievance procedures'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

King, Lyn Carol. "Public service commission grievance recommendation process." Thesis, Nelson Mandela University, 2017. http://hdl.handle.net/10948/18002.

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The Public Service Commission (PSC) is an independent oversight body established in terms of chapter 10 of the Constitution, 1996. Although, its powers and functions were enacted in the Public Service Commission Act, 1997, this institution has been in existence since the early 1900’s. As an institution which was birthed during an era wrought with injustice, inequality upon a labour law framework which barely existed as the concept is understood today, the PSC played a leading role in the management of the public service. The influence of the Treasury, Governor-General and socio-political force

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2

Rivlin, Jennifer N. "Conflict management climate related to employment litigation." Diss., Georgia Institute of Technology, 2001. http://hdl.handle.net/1853/29532.

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3

Murrmann, Suzanne Karsa. "A study of grievance procedure dimensionality in a non-union setting." Diss., Virginia Polytechnic Institute and State University, 1985. http://hdl.handle.net/10919/49955.

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The purpose of this study was to analyze a nonunion grievance procedure and its relationship to employee attitudes toward their jobs and toward unionization. The analysis had three main focuses of concern. First, an investigation was made of the underlying dimensions of grievance procedures. Second, an assessment was made of employee satisfaction with a unique grievance procedure established for their use. Areas of inquiry were selected based on the concept of procedure multidimensionality. Third, the relationship between employee perceptions of the grievance procedure, job satisfaction, and e

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4

Cano, Yvonne. "Principal decision-making and the teachers' use of the complaint and grievance procedure." Diss., The University of Arizona, 1992. http://hdl.handle.net/10150/185901.

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Current research in collective bargaining suggests the need to investigate how contracts and agreements are interpreted at school sites. Speculation about the effects of collective bargaining describe comprehensive situations and neglect the individual settings which are most critically affected. Furthermore, a need persists to reveal those aspects of "life as a principal" that are affected by collective bargaining, teacher behaviors, and interpretations and decisions that occur within this working domain. This qualitative study addressed these issues. It investigated how 15 principals, kinder

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5

Fields, Karal. "Describing the literature that assesses the Unites [sic] States Postal Service redress program /." View online, 2006. http://ecommons.txstate.edu/arp/111/.

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6

Bunch, Ardene D. Jr. "Teacher Dispute Resolution Procedures in Virginia: Demographic Characteristics and Opinions of Neutral Chairpersons, School Division Superintendents, Attorneys, and Teacher Association Leaders." Diss., Virginia Tech, 1998. http://hdl.handle.net/10919/30396.

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The purposes of this study were to examine the opinions of respondents regarding dispute resolution procedures utilized by public school teachers as described in sections 22.1- 312 of the Code of Virginia. In this study, demographic and opinion data were collected from individuals selected to serve as neutral chairpersons of fact-finding panels, school division superintendents or designees, local teacher association presidents, Virginia Education Association UniServ directors, and attorneys. The history, development, and intent of teacher dispute resolution procedures are presented in Chapte

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7

Burnley, M. Caroline E. (Mary Caroline Elizabeth) Carleton University Dissertation Psychology. "Sexual harassment in academic institutions: the effects of grievance procedures on deliberation processes and outcomes." Ottawa, 1994.

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8

Sizani, Lulama Viwe. "An assessment of grievance investigations by the public service commission in South Africa." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2422.

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Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2016.<br>This study assessed the role of the Public Service Commission (PSC) in the public service grievance investigations in South Africa, with the intention of finding a feasible approach for constructing and attending to fair and just grievance procedure. This study also sought to investigate the effectiveness of the methods used by the PSC employee grievances with the intention of recommending an appropriate approach in dealing with grievances. The PSC, as a Constitutional oversight body, may be charged with resp

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9

Martin, Diane Gerian. "An analysis of fact-finding and its acceptance as a method of conflict resolution in Virginia public school grievance and dismissal procedures." W&M ScholarWorks, 1985. https://scholarworks.wm.edu/etd/1539618408.

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The Problem. The purpose of this study was to examine fact-finding as a method of conflict resolution in Virginia Public School grievance cases to determine the extent that school boards and courts accept the fact-finders' recommendation. It was hypothesized that the recommendations of fact-finding committees are accepted more often than they are rejected; that the number of cases brought to fact-finding varies with the size and location of the school division, that the number of cases decided directly by school boards is less than the number of cases decided by school boards after a fact-find

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10

Hackworth, Naomi. "Development and application of a methodology for the evaluation of a health complaints process." Australasian Digital Thesis Program, 2007. http://adt.lib.swin.edu.au/public/adt-VSWT20070928.092053/index.html.

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Thesis (DPsych (Health Psychology)) - Faculty of Life and Social Sciences, Swinburne University of Technology, 2007.<br>Submitted as a requirement for the degree of Professional Doctorate in Health Psychology, Faculty of Life and Social Sciences, Swinburne University of Technology - 2007. Typescript. Includes bibliographical references (p. 189-210).

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11

Joubert, Pierre André. "Sexual harassment of academic staff at higher education institutions in South Africa / Pierre André Joubert." Thesis, North-West University, 2009. http://hdl.handle.net/10394/4765.

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The efforts to create an equal non-discriminatory South African society should also manifest in the workplace and, more specifically, in the academic arena. Academics are regarded as the leaders of society and the shapers of the future of a country. Their conduct should be of the highest ethical and moral standards, and no form of discrimination should be allowed by or against them. In terms of the Employment Equity Act, sexual harassment is a form of unfair discrimination and carries a substantial penalty should an employer be found guilty of vicarious liability. The purpose of this study was

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12

Kauffman, Nancy (Nancy L. ). "The Effects of the Conflict Settlement Process on the Expressed Degree of Organizational Commitment." Thesis, University of North Texas, 1989. https://digital.library.unt.edu/ark:/67531/metadc331265/.

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The purpose of this research was to study the effect of the conflict settlement process on the degree of expressed organizational commitment of employees in a collective bargaining setting. The research was done in a basic industry in northern Alabama. The instrument included the Organizational Commitment Questionnaire (OCQ) developed by Mowday, Porter, and Steers. Demographic variables measured were education, age, and sex. Main effects variables were tenure; union membership; and self-described experience with and feeling toward grievance/arbitration as a category 1 grievant, category 2 grie

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13

Ndimurwimo, Leah Alexis. "An evaluation of the dispute resolution mechanisms of conciliation and arbitration." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/753.

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South African labour laws have undergone tremendous amendments before and after independence. This paper focuses on the development after independence, therefore section 34 of the Constitution of 1996, provisions of the Labour Relations Act of 1995 and other laws which deal with labour matters and regulate the labour relations and disputes in the country will be considered. The labour laws in South Africa provide inter alia for the dispute resolution mechanisms, the manner on which disputes should be handled by different organs which are empowered to do so. My focus will be to see how alternat

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14

Szyszlo, Lucie H. M. "An evaluation of the Canadian inmate grievance procedure." Thesis, University of Ottawa (Canada), 1987. http://hdl.handle.net/10393/5057.

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15

Locke, Lisa Danielle. "AAMFT Code of Ethics and Grievance Procedure: Should Clients Be Informed?" Thesis, Virginia Tech, 1998. http://hdl.handle.net/10919/36068.

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This study examined the beliefs, perceptions, actions, and congruency between beliefs and actions of participants completing an anonymous survey regarding if clients should be informed of the AAMFT organization, code of ethics, and grievance procedure. Two hundred thirty-one participants returned the survey, representing AAMFT clinical members, AAMFT state division officers, and the AAMFT national ethics committee board members. The findings include the respondents' beliefs, actions, and congruency between the two for informing clients about the organization, code of ethics, and grievance

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16

Arie, Motlogelwa Harold. "The role of an effective grievance procedure in creating tolerable employment in the South African Police Services." Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/19786.

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In many instances, the South African Constitution is been seen as the most advanced constitutions in the world. Section 196(4)(f)(ii) of the Constitution has made provision for the Public Service Commission(PSC) to investigate grievances of employees in the Public Services and furthermore to recommend appropriate remedies. However, there is a contradiction when implementing these procedures, as the PSC tends to follow their own set of guidelines with regard to the relevant procedures to be followed when dealing with grievances. Due to this, the public servant [s] rights are been under minded a

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17

Speechley, Christopher Mark. "The process of cultural change : a case-study, with particular reference to the grievance procedure in Cambridgeshire Constabulary." Thesis, University of Hull, 1997. http://hydra.hull.ac.uk/resources/hull:13772.

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This thesis examines the process of cultural change within an organisation. The organisation is the police service in general, and Cambridgeshire Constabulary in particular. The research is action-based and interventionist in nature. It involved an attempt to change an aspect of culture within one police force. The change programme which introduced a new staff grievance procedure commenced in January 1994. In 1993, Cambridgeshire Constabulary had four recorded grievances. Independent research (Kelly 1. 1993) suggested that staff had no faith in the existing grievance procedure and overt sexist

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18

Stanger, Howard Rick. "Cooperation, conciliation, and continuity : the evolution of a modern grievance procedure in the Columbus Typographical Union No. 5, 1859-1959 /." The Ohio State University, 1994. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487854314872496.

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19

Sousa, Rosalina Freitas Martins de. "O declínio da colegialidade das dicisões dos tribunais e os poderes ampliados do relator nos recursos cíveis : análise à luz do art. 557 do CPC." Universidade Católica de Pernambuco, 2010. http://www.unicap.br/tede//tde_busca/arquivo.php?codArquivo=610.

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O presente trabalho tem como objeto a análise dos poderes decisórios do relator nos recursos cíveis, à luz do art. 557 do CPC. Para atenuar a carga de trabalho dos tribunais, da qual resultaria, pelo menos a priori, agilização no trâmite dos recursos em geral e, de conseqüência, combate à morosidade da justiça, atribuiuse ao relator poderes para apreciar os recursos no âmbito dos tribunais, isto sem necessidade de submissão do feito ao órgão colegiado. De acordo com o ordenamento jurídico atualmente em vigor, o relator está autorizado a, unipessoalmente, decidir a admissibilidade e até mesmo s

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20

Maharaj, Pamela. "Grievance and disciplinary procedures at the local government level." Thesis, 1992. http://hdl.handle.net/10413/8354.

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21

Potgieter, Susanna. "'n Model vir die hantering van griewe in verpleegdienste." Thesis, 2014. http://hdl.handle.net/10210/9378.

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D.Cur. (Professional Nursing)<br>The purpose of this study is to develop a model for effective management of grievances in nursing services, and to describe guidelines for its utilisation in nursing services. This will enable managers to facilitate labour peace in nursing services. From the research of Potgieter (1992) regarding management of grievances by nurse managers, a model case is synthesized. The essential concepts are identified, defined and the relationships between the concepts described in statements. The survey list of Dickoff et al. (1968:423) gives the structure to the model and

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22

Mzangwa, Shadrack Themba. "Perceptions of grievance and disciplinary procedures : a study of a union’s members at a tertiary institution." Diss., 2012. http://hdl.handle.net/2263/30311.

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Employee organizations or trade unions play an important role in the labour relations of various institutions. A crucial function, amongst others, fulfilled by trade unions is their involvement on issues of grievance and disciplinary procedures in the workplace. This study aims to understand the perceptions of rank and file union members, particularly regarding the handling of grievance and disciplinary procedures. The study examines the understanding of the functioning of a union, as well as the approach of a union in representing its members during grievance and disciplinary procedures. In p

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23

Mthombeni, Tsandzeka Kenneth. "Grievance handling in the Department of Correctional Services (DSC) : a critical evaluation." Thesis, 2014. http://hdl.handle.net/10210/8952.

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M.Phil. (Labour Law & Employment Relations)<br>The Department of Correctional Services (DCS) is a security-oriented institution and one of its constitutional mandates is to keep offenders in safe and humane conditions until they are lawfully released. Employment relations are fraught with inevitable conflict because where there is more than one human being it follows that it (conflict) will surface. Hence, conflict leads to grievances. This study was intended to achieve the following objectives: - to conduct a literature investigation on grievance handling procedures in the DCS -to conduct an

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24

Botha, Marthinus Johannes. "Arbeidsverhoudingebestuur in die onderwys met verwysing na die dissiplinêre proses." Thesis, 2012. http://hdl.handle.net/10210/4266.

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M.Comm.<br>The purpose of the study is to determine, through literature research, what the current situation is regarding Labour Relation Management in Education. In order to search for answers, various resources have been used -the majority of which are primary and authoritive of nature. In the first instance a few basic concepts and definitions in labour law in education were studied. Issues which were discussed focused on the definition of employer and employee and the relationship between them. The professional nature of the teaching profession was discussed, including the various councils

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25

Dube, Dumisani Nimrod. "Stakeholders' perception of disciplinary processes in the KwaZulu-Natal Department of Education." Thesis, 2010. http://hdl.handle.net/10413/9531.

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There is now widespread acceptance in the organisations that human resources are an important source of competitive advantage, or an important component of the value chain. In the public service sector, the delivery of services to the populace depends on the competence, motivation and discipline of the employees. All of this points to the importance of properly dealing with HR issues in organisations. This empirical study gathered the views of Ward Managers of the Kwa-Zulu Natal Department of Education. 40% of Ward Managers participated in this survey, and the responses were analysed utilising

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26

Potgieter, Susanna. "Die hantering van griewe deur verpleegdiensbestuurders." Thesis, 2014. http://hdl.handle.net/10210/10214.

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M.Cur. (Professional Nursing)<br>Grievance procedures form an important instrument by means of which nursing staff can make their grievances known to management, thereby effecting a solution to the problem. Therefore, the way in which grievances are handled form an integral part of the staff duties of a nursing service manager. The effective handling of grievances directly influences the satisfaction of nursing staff, as well as the quality of nursing, and thus productivity. Effective handling of grievances depends on the nursing service manager's knowledge of and abiU ty to utilise grievance

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27

Jwo, Song, and 卓宋. "A Study on Teacher Grievance Procedure in Senior High School." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/52422184378871538396.

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28

Chen, Chih-An, and 陳芝安. "Grievance Procedure of Sexual Harassments on Campus─ The Act for Gender Equality in Education." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/20247226044264209450.

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碩士<br>國立成功大學<br>政治經濟學研究所<br>94<br>With the development of feminism and the concentration on human rights, people started to regard sexual harassments in daily life as abuse and practice of power. The Act for Gender Equality in Education empower the college authorities to face and deal with sexual harassments on campus. However, we have to face the fact that gender socialization ideology put influence on our daily life in the form of texts and institutions. That is to say, the act or the procedure itself is the product of masculine centered value system. To find out if the Act for Gender

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29

Tseng, Nai-Ting, and 曾迺婷. "Describing the Prevention Network for the Sexual Harassment in Grievance Procedure of Sexual Harassment Prevention Act." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/18633923777696610655.

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碩士<br>國立臺灣大學<br>社會工作學研究所<br>105<br>The study, in using the example of Taichung City’s experience, aimed to explore how the prevention network for the Sexual Harassment to collaborate in grievance procedure of Sexual Harassment Prevention Act, and how to be more effective in order to protect the rights of the victims. This study used the “purposeful sampling” and “snowball sampling” of qualitative research methods, and Participants include victims of sexual harassment, policemen, the member of the defendant''s organization, social workers and members of the Sexual Harassment Preventio

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30

Shu-LanTsai and 蔡淑蘭. "A Study on Effectiveness of Dispute Resolution Mechanisms of Gender Equality in the Workplace─The Grievance Procedure and Legal Remedy of Act of Gender Equality in Employment." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/7cqpfu.

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碩士<br>國立成功大學<br>法律學系<br>103<br>SUMMARY There are many formal dispute resolution mechanisms to resolve the same dispute of gender equality between parties in Taiwan. However, the implementation status of formal dispute resolution mechanisms does not work well. Consequently, it is worth studying the effectiveness of dispute resolution mechanisms of gender equality in the workplace. I used the reorganized materials from Chinese Law Books, journal papers, dissertation to construct the dispute resolution mechanisms of gender equality in the workplace. And then I analyzed the parallelism and effecti

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