Academic literature on the topic 'Group-mediated cognitive-behavioral'

In the framework of “togetherness” as a psychophysiological experience of social presence, the current chapter highlights the importance of work environments to socializing. The absence of such physical collective spaces impacts group-dynamics and team performance in online meetings, which also tend to prioritize task-solving discussions and limit non-verbal exchanges. Interpersonal coordination (or “social glue”), characterized by a spontaneous mutual attunement, both in speech and gestures, is classically observed during collective events where social-bonding and affiliation are promoted. This chapter will review the cognitive, behavioral, and physiological consequences of togetherness and integrate those in the context of recent technological advancements in computer-mediated interaction which have culminated in the advent of virtual and augmented reality. Given the potential of such methods to increase embodied interactions, they have been coined as “empathy machines” and could be seen as a technological solution to restore the experience of togetherness in the workplace.

Computer-Supported Cooperative Work (CSCW) is largely an applied discipline, technologically supporting multiple individuals, their group processes, their dynamics, and so on. CSCW is a research endeavor that studies the use of, designs, and evaluates computer technologies to support groups, organizations, communities, and societies. It is interdisciplinary, marshalling research from different disciplines such as anthropology, sociology, organizational psychology, cognitive psychology, social psychology, and information and computer sciences. Some examples of CSCW systems are group decision support systems (e.g., Nunamaker, Dennis, Valacich, Vogel, & George, 1991), group authoring systems (e.g., Guzdial, Rick, & Kerimbaev, 2000), and computer-mediated communication systems (e.g., Sproull & Kiesler, 1991). Behavioral and social sciences provide a rich body of research and theory about principles of human behavior. However, researchers and developers have rarely taken advantage of this trove of empirical phenomena and theory (Kraut, 2003). Recently, at the 2004 Conference on CSCW, there was a panel discussion chaired by Sara Kiesler (Barley, Kiesler, Kraut, Dutton, Resnick, & Yates, 2004) on the topic of incorporating group and organization theory in CSCW. Broadly speaking, the panel discussed some theories applicable to CSCW and debated their usefulness. In this article, we use the theory of small groups as complex systems from social psychology in a brief example to allude to how it can be used to inform CSCW methodologically and conceptually.