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Books on the topic 'Healthcare service'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Tao, Li, and Jiming Liu. Healthcare Service Management. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-15385-4.

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2

Pfannstiel, Mario A., Nataliia Brehmer, and Christoph Rasche, eds. Service Design Practices for Healthcare Innovation. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-87273-1.

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3

Fottler, Myron D. Achieving service excellence: Strategies for healthcare. 2nd ed. Health Administration Press, 2010.

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4

Fottler, Myron D. Achieving service excellence: Strategies for healthcare. 2nd ed. Health Administration Press, 2010.

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5

1945-, Ford Robert C., and Heaton Cherrill P, eds. Achieving service excellence: Strategies for healthcare. 2nd ed. Health Administration Press, 2010.

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6

Pfannstiel, Mario A., and Christoph Rasche, eds. Service Design and Service Thinking in Healthcare and Hospital Management. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-00749-2.

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7

Keith, Holdaway, and Kogan Helen, eds. The healthcare management handbook. 2nd ed. Kogan Page, 1997.

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8

Pfannstiel, Mario A., ed. Human-Centered Service Design for Healthcare Transformation. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-20168-4.

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9

Pfannstiel, Mario A., Christopher Kueh, and Gabriele Palozzi, eds. Service Design, Creativity, and Innovation in Healthcare. Springer Nature Switzerland, 2024. https://doi.org/10.1007/978-3-031-65766-5.

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10

Chen, Sheying, and Leidong Wei, eds. Interdisciplinary Research on Healthcare and Social Service. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-69602-2.

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11

Blackwell, Norman. Better healthcare for all: Replacing the NHS monopoly. Centre for Policy Studies, 2002.

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12

Group, NHS Management Executive Information Management. What are version 2 healthcare resource groups? Department of Health, 1994.

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13

Pfannstiel, Mario A., and Christoph Rasche, eds. Service Business Model Innovation in Healthcare and Hospital Management. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-46412-1.

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14

Gombera, Peter Pachipano. A risk management system for healthcare facilities service operators. University of Derby], 2003.

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15

Craig, Catherine. Customer expectations and service quality: A public healthcare example. The Author), 1992.

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16

Skinner, Ric. GIS in hospital and healthcare emergency management. Taylor & Francis, 2010.

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17

Flintham, Victor. Skills shortage in healthcare: A resource book. Manpower, 1990.

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18

Laubach, Christopher L. Mastering the negotiation process: A practical guide for the healthcare executive. Health Administration Press, 2002.

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19

author, Rodger Margaret M., ed. Sustainability in healthcare food and nutrition services: With insights from healthcare practice leaders on sustainable foodservice programs. Ricca e2/Envision Strategies, 2010.

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20

Directorate, Great Britain Scottish Home and Health Dept Health Policy and Public Health. Emergency healthcare in Scotland: Future structure of accident and emergency services : report of a policy review. HMSO, 1994.

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21

Morrow, Elizabeth, Annette Boaz, Sally Brearley, and Fiona Ross. Handbook of Service User Involvement in Nursing and Healthcare Research. Wiley-Blackwell, 2011. http://dx.doi.org/10.1002/9781444347050.

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22

Total Quality Service in Healthcare. Rawat Publications, 2012.

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23

Goetz, Philip. ASP: Healthcare Application Service Provider. TRB Solutions, Inc., 1998.

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24

Ontology Driven Smart Health Service Integration: Smart Healthcare,Health Service Facilitation,Healthcare Applications. Independently Published, 2021.

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25

Muddle, Grant. Healthcare Industry Customer Service Training: Mod3 - Offering Service. Lulu Press, Inc., 2010.

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26

Donald, David Mc. Healthcare Service Design Toolkit: A Guide to Understanding Structures for Effective Healthcare Service Design. Independent Publisher, 2013.

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27

(Editor), Keith Holdaway, and Helen Kogan (Editor), eds. Healthcare Management Handbook. Kogan Page, 1997.

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28

Fottler, Myron D., Cherrill P. Heaton, and Robert C. Ford. Achieving Service Excellence: Strategies for Healthcare. Health Administration Press, 2002.

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29

Achieving Service Excellence: Strategies for Healthcare. Health Administration Press, 2002.

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30

Surviving Work in Healthcare. Routledge, 2017.

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31

Goodwin, Scott. Meaningful Healthcare Experience Design. Taylor & Francis Group, 2021.

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32

Britain, Great. Thameslink Healthcare Services National Health Service Trust (Establishment) Order 1991. Stationery Office, The, 1991.

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33

Sheaff, Rod. Responsive Healthcare: Marketing for a Public Service (Health Services Management). Open University Press, 2001.

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34

Sheaff, Rod. Responsive Healthcare: Marketing for a Public Service (Health Services Management). Open University Press, 2001.

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35

Heaven's Health Service - a Revolution in Healthcare. Lulu Press, Inc., 2013.

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36

Responsive healthcare: Marketing for a public service. Open University Press, 2002.

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37

Blokdyk, Gerardus. Healthcare Service a Complete Guide - 2020 Edition. Emereo Pty Limited, 2020.

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38

Feuer, Louis C. Customer Service Strategies for the HealthCare Environment. Health Insurance Association of America, 2002.

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39

Dumitriu, Laurentiu Gabriel, Sexual Assault Services, and Rylee Tuggle. My Voice Matters: Sexual Assault Services, a Service of Bronson Healthcare. Books by Rylee, 2022.

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40

Muddle, Grant. Healthcare Industry Customer Service Training - Mod2 V1 - Customer Service Greetings Standards. Lulu Press, Inc., 2010.

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41

Gulliford, Martin, and Edmund Jessop, eds. Healthcare Public Health. Oxford University Press, 2020. http://dx.doi.org/10.1093/oso/9780198837206.001.0001.

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Abstract:

Healthcare public health is concerned with the application of population sciences to the design, organization, and delivery of healthcare services, with the ultimate aim of improving population health. This book provides a modern introduction to the methods and subject matter of healthcare public health, bringing together coverage of all the key areas in a single volume. Topics include healthcare needs’ assessment; access to healthcare; knowledge management; ethical issues; involvement of patients and the public; population screening; health promotion and disease prevention; new service models

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42

Britain, Great. National Health Service (Cross-Border Healthcare) Regulations 2013. Stationery Office, The, 2013.

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43

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Routledge, 2022.

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44

Tao, Li, and Jiming Liu. Healthcare Service Management: A Data-Driven Systems Approach. Springer, 2019.

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45

Rios, Joanna, and Jose Fernandez. Prospanish Healthcare: Spanish for Emergency Medical Service Providers. McGraw-Hill, 2001.

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46

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Taylor & Francis Group, 2022.

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47

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Routledge, 2022.

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48

National Health Service - an Antiquated System of Healthcare. GRIN Verlag GmbH, 2007.

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49

Controversies in Healthcare Innovation: Service, Technology and Organization. Palgrave Macmillan, 2018.

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50

Iyamu, Tiko. Advancing Big Data Analytics for Healthcare Service Delivery. Taylor & Francis Group, 2022.

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