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Dissertations / Theses on the topic 'Healthcare service'

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1

Pearce, Rebecca Elizabeth. "How can healthcare service engagement be supported for service users with complex healthcare needs?" Thesis, Lancaster University, 2015. http://eprints.lancs.ac.uk/79123/.

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By 2033 the number of elderly people in England and Wales is expected to exceed 16.4 million. The consequent increase in prevalence of chronic illness and demand on the health and social care services are major causes of concern for healthcare practitioners and policy-makers alike. In response, calls for greater service user autonomy, involvement, and self-care all indicate a shift away from existing paternalistic models of care to a model where service users knowledgably and competently manage their own healthcare and wellbeing. To equip healthcare professionals implement these fundamental ch
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2

Hollis, Charles. "Service quality evaluation in internal healthcare service chains." Thesis, Queensland University of Technology, 2006. https://eprints.qut.edu.au/16267/1/Charles_Hollis_Thesis.pdf.

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Measurement of quality is an important area within the services sector. To date, most attempts at measurement have focussed on how external clients perceive the quality of services provided by organisations. Although recognising that relationships between providers within a service environment are important, little research has been conducted into the identification and measurement of internal service quality. This research focuses on the measurement of internal service quality dimensions in the complex service environment of an internal healthcare service chain. The concept of quality
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Hollis, Charles. "Service quality evaluation in internal healthcare service chains." Queensland University of Technology, 2006. http://eprints.qut.edu.au/16267/.

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Measurement of quality is an important area within the services sector. To date, most attempts at measurement have focussed on how external clients perceive the quality of services provided by organisations. Although recognising that relationships between providers within a service environment are important, little research has been conducted into the identification and measurement of internal service quality. This research focuses on the measurement of internal service quality dimensions in the complex service environment of an internal healthcare service chain. The concept of quality
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4

Robertson, Rachael. "Veterans’ Service Experiences in Healthcare: a Self-service Technology Orientation." Thesis, University of North Texas, 2013. https://digital.library.unt.edu/ark:/67531/metadc500005/.

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This work focuses on how to improve medical services for veterans in a manner that will result in high levels of satisfaction and attainment of needed services. This research assess how veterans access healthcare and receive service. The problem to be addressed relates to reports by veteran healthcare organizations regarding the presence of gaps in coverage and customer service disparities in healthcare. Common concerns involve the gaps between veterans’ expectations for services and the provided services. This study created a survey instrument that contextualized components of established sc
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Engström, Jon. "Patient involvement and service innovation in healthcare." Doctoral thesis, Linköpings universitet, Kvalitetsteknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-106661.

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This thesis adds to a stream of research suggesting that healthcare can be more patient centered and efficient by redefining the role of the patient from a passive receiver to a more active and collaborative participant. This may relate to healthcare provision (Anderson and Funnell, 2005; Berry and Bendapudi, 2007; Bitner and Brown, 2008; McColl-Kennedy et al., 2012; Nordgren, 2008) and innovation (Bate and Robert, 2006; Groene et al., 2009; Longtin et al., 2010). Through research initiative containing four healthcare units and 68 patients, the present thesis combines healthcare research (e.g.
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LASORSA, IRENE. "Technology and Service Assessment Tools in Healthcare." Doctoral thesis, Università degli Studi di Trieste, 2017. http://hdl.handle.net/11368/2908174.

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The role of clinical engineers is rapidly changing and the economic constraints have pulled them towards new responsibilities to manage. Particularly, the assessment of health technologies has covered one of the most important areas among clinical engineers’ duties. Different techniques and methodologies for technology assessment and improvement are available in the literature and they are currently in use within hospitals and healthcare facilities. However, scientific research and practical needs seem to be misaligned, causing misuse of scientific results due to the lack of tools easy-to-use
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7

Memon, Ally Raza. "Management in collaborative and integrated healthcare service systems : concept and practice." Thesis, University of Edinburgh, 2015. http://hdl.handle.net/1842/21998.

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This study explores how managers are coping within a changing public healthcare service context and how the role of service managers and the nature of Management Development are being transformed. With the public healthcare sector in the UK facing complex challenges including financial constraint and increasing service demand, it is inevitable that collaborative partnership working and service integration are viewed as a means of addressing such challenges. Using the views and experiences of service managers from Scottish Community Health Care Partnership cases, the study highlights the experi
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Yip, Man Hang. "Healthcare product-service system characterisation : implications for design." Thesis, University of Cambridge, 2015. https://www.repository.cam.ac.uk/handle/1810/249205.

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The engineering design process transforms stakeholders’ needs and desires into design specifications. In this process, manufacturers make decisions that impact how much value can be generated from a new product/service. Clear design specification can enhance the value of a product/service. This research study focuses on the engineering design process for systems of products and services - product-service systems (PSSs). An unambiguous PSS classification could help manufacturers to produce clearer design specifications, however there is a lack of clear PSS classifications for engineering design
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9

Young, Lisa. "iPawsome, LLC| A Healthcare Employee Well-Being Service." Thesis, California State University, Long Beach, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10839189.

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<p> Employee burnout has been a toxic concern in today&rsquo;s American workforce. The prevalence of stress in the healthcare workplace is costing America billions of dollars and leading to medical errors, absenteeism, and turnover. Research indicates that human-animal bond provides physical, physiological, and psychological health benefits for professionals. This project will present the benefit of human-animal interactions (HAI) therapy in promoting the well-being in healthcare professionals. It will address services which will deliver to healthcare employees in the convenience of their work
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Shukla, Nagesh. "Unwarranted variations modelling and analysis of healthcare services based on heterogeneous service data." Thesis, University of Warwick, 2012. http://wrap.warwick.ac.uk/49485/.

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There is a growing demand worldwide to increase the quality and productivity of healthcare services thereby increasing the value of the healthcare services delivered. To deal with these demands, increasingly importance is being placed on analysing and reducing unwarranted variations in healthcare services to achieve significant savings in healthcare expenditure. Unwarranted variations are defined as the variations in the utilisation of healthcare services that cannot be explained by variation in patient illness or patient preferences. Current modelling and simulation approaches for healthcare
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KC, Binita. "ILLINOIS STATEWIDE HEALTHCARE AND EDUCATION MAPPING." OpenSIUC, 2010. https://opensiuc.lib.siu.edu/theses/256.

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Illinois statewide infrastructure mapping provides basis for economic development of the state. As a part of infrastructure mapping, this study is focused on mapping healthcare and education services for Illinois. Over 4337 k-12 schools and 1331 hospitals and long term cares were used in analyzing healthcare and education services. Education service was measured as ratio of population to teacher and healthcare service as the ratio of population to bed. Both of these services were mapped using three mapping techniques including Choropleth mapping, Thiessen polygon, and Kernel Density Estimation
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El, Enany Nellie. "Service user involvement in healthcare service development : knowledge, representativeness & the 'professional' user." Thesis, University of Nottingham, 2013. http://eprints.nottingham.ac.uk/14481/.

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Policy makers have increasingly regarded user involvement as an important dimension of service development. Current government policy advocates the involvement of service users in healthcare service development across all levels of an organisation, ranging from the level of individual service user to the development and improvement of health services (DoH 1992, 1999, 2001a, 2001b, 2003a, 2003b, 2004, 2005a, 2007a, 2007b, 201Oa, 201Ob, 2011, 2012). This has manifested in the creation of a number of public and patient involvement initiatives including Patient Advocacy and Liaison Services (PALS)
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13

Afrasiabi, Rad Amir. "Business process modeling in Web service-based healthcare systems." Thesis, University of Ottawa (Canada), 2009. http://hdl.handle.net/10393/28422.

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Web services composition is an emerging paradigm for enabling inter and intra organizational integration, and a landscape of languages and techniques for modeling business processes in web service based environments has emerged and is continuously being enriched. With the advent of modeling standards, different business sectors are investigating the options for modeling their workflows. In terms of business process modeling, healthcare is a rather complex sector of activity. Indeed, modeling healthcare processes presents special requirements dictated by the complicated and dynamic nature of th
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Gombera, Peter Pachipano. "A risk management system for healthcare facilities service operators." Thesis, University of Derby, 2003. http://hdl.handle.net/10545/202349.

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15

Boström, Jonas. "Knowledge for Improving Healthcare Service Quality : Combining Three Perspectives." Licentiate thesis, Mittuniversitetet, Institutionen för kvalitets- och maskinteknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-40073.

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The Swedish public sector in general, and healthcare specifically, is struggling with large deficits: 19 of 21 regions have large negative results in 2019. The demands made by the citizens and their elected politicians that healthcare should offer effective, accessible, good and equal care are difficult to meet. However, when it comes to emergency care, Swedish healthcare scores high on international rankings. The difficulties and challenges today lie in ensuring good and equal care for the large groups of people with multiple illnesses, and patients who need long-term care from different heal
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Khoo, Chow Huat Winston. "Internationalisation of private healthcare firms from Singapore." Thesis, University of Manchester, 2011. https://www.research.manchester.ac.uk/portal/en/theses/internationalisation-of-private-healthcare-firms-from-singapore(9ace1d62-009a-4a79-b23e-183d16984cd3).html.

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This research studies the phenomena of hospital groups expanding beyond their home country by setting up operations in less developed countries, and patients travelling out of their country for healthcare services, by looking at the internationalisation of private healthcare firms from Singapore. The research helps to address a gap in the literature as there is a lack of firm-level research on internationalisation of healthcare firms, and even more so for firms from Southeast Asia. For practitioners, the research offers a better understanding of the internationalisation strategies and choices
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BRANDTER, TOBIAS, and TORBJÖRN KÖLZOW. "The combination of Lean and Service Design - development of a communication tool for healthcare services." Thesis, KTH, Maskinkonstruktion (Inst.), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-192522.

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Inom vården kämpar man idag med ineffektiva arbetsprocesser och strama monetära tillgångar för att möta utmaningar som kommer med en allt äldre befolkning och de krav som detta ställer på vårdapparaten. Som ett svar dessa problem har detta examensarbetet fokuserat på att förbättra arbetsprocesser på ett akutsjukhus i Stockholmsregionen och göra dessa tids- och kostnadseffektiva samtidigt som man vill bibehålla en hög patientsäkerheten. Genom att kombinera Lean och tjänstedesignmetoder identifierades, efter observationer och intervjuer, icke-värdeskapande aktiviteter under ett operationsförfara
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18

Casteberg, Anna, and Emelie Hägglund. "Lean : En komparativ studie mellan Lean Service och Lean Healthcare." Thesis, Södertörns högskola, Institutionen för ekonomi och företagande, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-9402.

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Kervall, Fredrik. "Standards and Business Aspects of Service Oriented Architectures in Healthcare." Thesis, Blekinge Tekniska Högskola, Avdelningen för programvarusystem, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4801.

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Extensive efforts are being conducted in the area of integrating and merging together applications and systems in public administration, including healthcare. One approach against integrating applications is to introduce a Service Oriented Architecture (SOA). This could be conducted by modifying the previously stand-alone systems and make them act as services or components, communicating through some sort of common services or directly interoperate. This thesis describes several standards and best practices addressing integration currently present in healthcare. Additionally, a number of busin
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20

Gimenes, Douglas Almeida. "Lean Sigma Applications to Service Departments in the Healthcare Industry." OpenSIUC, 2011. https://opensiuc.lib.siu.edu/theses/591.

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The Health Care System has struggled with many problems such as medical errors, poorly designed processes, waste, and customer dissatisfaction. The Lean Six Sigma methodology has been shown to be efficient in solving problems in the manufacturing industry and in services, as well. In this study, a framework for applying Lean Six Sigma to the health care industry is presented. The framework depicts a systematic methodology to solve problems typically found in this industry. A case study is also presented on how to apply this framework. The DMAIC Model has been conducted in an Imaging Department
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21

Jia, Hao. "A web application for Medasolution Healthcare Company customer service system." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2612.

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Medasolution is a virtual company designed by the author to handle Medicare insurance business. The web application (which uses ASP.net and SQL Server 2000) facilitates communication between Medasolution and all its clients: members, employers, brokers, and medicare providers through separate web pages based on their category levels. The program incorporates security so that it follows government privacy rules regarding client information.
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Engström, Jon. "Co-creation in Healthcare Service Development : A Diary-based approach." Licentiate thesis, Linköpings universitet, Kvalitetsteknik, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-78717.

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The patient is the only person who experiences the complete course of a healthcare problem, from first symptom to any contacts with the healthcare system to examination, treatment, follow-up activities and rehabilitation. The aim of this thesis is to explore how caregivers, together with patients, can draw on the knowledge patients acquire from their experiences in healthcare service development. This represents a break with the traditional role of the patient, which has been one of a passive receiver of care, following a supplier-centered view on value creation, which has increasingly been ch
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23

Sugarman, Philip A. "A model of integrated healthcare governance." Thesis, University of Northampton, 2009. http://nectar.northampton.ac.uk/2716/.

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The history of psychiatry is littered with serious failures of governance, to the detriment of mentally disordered people, especially those resident in psychiatric hospitals. Current mental health providers, increasingly focussed on community care, have also struggled to develop effective internal governance systems. Nine peer-reviewed research papers, published by the author (mostly with others) and the wider literature, reveal deficits in mental health governance at a jurisdictional, professional, and corporate level. In this thesis new governance solutions are developed against this backgro
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Allen, Susan. "Creating an integrated nursing team within primary healthcare : an action enquiry approach." Thesis, University of Leicester, 2005. http://hdl.handle.net/2381/27841.

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This thesis is based on a journey towards developing team working within a primary healthcare setting which enabled the NHS agenda for primary care service delivery to keep pace with the government modernisation agenda. (Department of Health, 1997). Initially the focus was on the development of an integrated nursing team which enabled all disciplines of nurses to work towards a patient focussed healthcare service, but it soon became evident that all staff involved in delivering the primary healthcare service were essential to the process and developments of the enquiry if the objective was to
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Johnson, Geoffrey Stuart. "Managed empowerment in the modernised National Health Service." Thesis, University of Sussex, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.341531.

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Hadziabdic, Emina. "The use of interpreter in healthcare : Perspectives of individuals, healthcare staff and families." Doctoral thesis, Linnéuniversitetet, Institutionen för hälso- och vårdvetenskap, HV, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-14418.

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This thesis focuses on the use of interpreters in Swedish healthcare. The overall aim was to explore how individuals, healthcare professionals and family members experience and perceive the use of interpreters in healthcare. The study design was explorative and descriptive. The thesis included Serbo-Croatian(Bosnian/Croatian/Serbian)speaking individuals(n=17), healthcare professionals(n=24), official documents(n=60)and family members(n=10)of individuals using interpreters in healthcare. Individual interviews, written descriptions, review of official documents in the form of incident reports fr
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Lee, Seung Yup. "Proactive Coordination in Healthcare Service Systems through Near Real-Time Analytics." Thesis, Wayne State University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10839804.

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<p> The United States (U.S.) healthcare system is the most expensive in the world. To improve the quality and safety of care, health information technology (HIT) is broadly adopted in hospitals. While EHR systems form a critical data backbone for the facility, we need improved 'work-flow' coordination tools and platforms that can enhance real-time situational awareness and facilitate effective management of resources for enhanced and efficient care. Especially, these IT systems are mostly applied for reactive management of care services and are lacking when they come to improving the real-time
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Altintakan, Umit Lutfu. "Design And Implementation Of Semantically Enriched Web Services In The Healthcare Domain." Master's thesis, METU, 2004. http://etd.lib.metu.edu.tr/upload/12605696/index.pdf.

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Healthcare Informatics suffers from the lack of information exchange among domain partners. Allowing cooperation among distributed and heterogeneous applications is a major need of current healthcare information systems. Beyond the communication and integration problems, medical information itself is by nature complex, combined with data and knowledge. The increasing number of standards and representation of the same data in different structures using these standards constitute another problem in the domain. Platform and implementation independency makes Web service technology the natural way
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Gallagher, Martha S. "The Impact of an International Healthcare Mission on Participating Healthcare Professional Students." University of Toledo / OhioLINK, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1083527751.

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Vassen, Ansuya. "Determining and improving the level of service quality at International Healthcare Distributors." Thesis, Port Elizabeth Technikon, 2002. http://hdl.handle.net/10948/82.

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The levels of service quality at International Healthcare Distributors (IHD) have been determined. Service quality in organisations require a strong emphasis on customer service and service delivery processes. The main area of this study focuses on the need for appropriate levels and criteria of service quality that will satisfy customers of pharmaceutical distributors. Various determinants affecting service quality levels have been discussed. The nature of service quality has been outlined and customer expectation standards have been determined. Customer satisfaction versus service quality ha
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Namana, Subhadra, and Sanar Al-Dori. "Healthcare Management : Measuring patient satisfaction of service quality in Swedish dental clinics." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-37082.

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ABSTRACT:Healthcare management is a field that is related to management, leadership, and service of anorganization. Due to high competition and change in the environment of healthcare organizations,managers need to embrace the innovation to respond to those changes and make the organizationsuccessful by improving the process, structure, and culture of the organization as well as to provideefficient and effective care that will lead to achieve patient satisfaction. Service quality is one ofthe key factor among the service innovations that contribute to business development and leadingposition i
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Rust, Tom. "Dynamic Analysis of Healthcare Service Delivery: Application of Lean and Agile Concepts." Digital WPI, 2013. https://digitalcommons.wpi.edu/etd-dissertations/456.

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Hospitals are looking to industry for proven tools to manage increasingly complex operations and reduce costs simultaneously with improving quality of care. Currently, €˜lean€™ is the preferred system redesign paradigm, which focuses on removing process waste and variation. However, the high level of complexity and uncertainty inherent to healthcare make it incredibly challenging to remove variability and achieve the stable process rates necessary for lean redesign efforts to be effective. This research explores the use of an alternative redesign paradigm €“ €˜agile€™ €“ which was developed
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Andrews, Kathy M. "Best practices to establish successful mobile health service in a healthcare setting." Thesis, Pepperdine University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10251009.

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<p> Alternative healthcare programs have been steadily flooding the health care market, with the most notable being mobile health. Mobile health, more popularly known as mHealth, is expected to generate upward of $59 billion dollars. This is astonishing, considering the mHealth market is still in its infancy as an alternative healthcare model. Still, there are over 100,000 mHealth smartphone applications and platforms on the market. The concept of offering affordable medical services that are accessible to anyone, at any time and in any place appeals to the mission and purpose of healthcare or
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Heller, Rebecca Lily. "No missed opportunity : expanding sexual healthcare provision beyond current service delivery models." Thesis, University of Edinburgh, 2018. http://hdl.handle.net/1842/28997.

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Background: Despite a wide range of contraceptive options available in the United Kingdom, the unplanned pregnancy rate remains high. Contraceptive services are currently delivered by general practitioners, sexual health clinics and pharmacies, but there may be scope to expand the places that these are offered, and increase the options available within each service. Doing so could increase the uptake of contraceptive methods, particularly the most effective methods, and therefore reduce the unplanned pregnancy rate. Aim and objectives: Research in this thesis aimed to investigate novel deliver
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Kwon, Junhyuk. "The Effect of Value Co-creation and Service Quality on Customer Satisfaction and Commitment in Healthcare Management." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc804961/.

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Despite much interest in service quality and various other service quality measures, scholars appear to have overlooked the overall concept of quality. More specifically, previous research has yet to integrate the effect of the customer network and customer knowledge into the measurement of quality. In this work, it is posited that the evaluation of quality is based on both the delivered value from the provider as well as the value developed from the relationships among customers and between customers and providers. This research examines quality as a broad and complex issue, and uses the “Big
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Globenko, Anna, and Zinaida Sianova. "Service quality in healthcare: quality improvement initiatives through the prism of patients’ and providers’ perspectives." Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-57078.

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Efficient functioning of service providing organizations highly depends on quality of their services as it contributes to companies’ competitiveness and customers’ satisfaction (Gill, 2009, p. 533). Thus, quality management should be an integral part of service organizations’ performance. Healthcare industry is a specific representative of the service industry that regards quality as a fundamental value of medical care. To manage quality within the healthcare settings is a challenging task due to its complexity. Hence, the purpose of the current qualitative study was to propose an efficient ap
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Willems, Sharon A. "Employee satisfaction and its affects (sic) on customer service in a healthcare facility." Menomonie, WI : University of Wisconsin--Stout, 2005. http://www.uwstout.edu/lib/thesis/2005/2005willemss.pdf.

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Houser, Kurt J. "Personnel planning in the Medical Service Corps : a training guide for healthcare executives /." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1996. http://handle.dtic.mil/100.2/ADA324958.

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Thesis (M.S. in Manpower, Personnel and Training Analysis) Naval Postgraduate School, December 1996.<br>Thesis advisor(s): James A. Scaramozzino, Steven R. Lamar. "December 1996." Includes bibliographical references (p. 81-83). Also available online.
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YE, LIANG-HONG, and 葉亮宏. "Mobile Indoor Healthcare Service System." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/nzg678.

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碩士<br>崑山科技大學<br>電腦與通訊研究所<br>104<br>Along with the development of mobile communication and smart handheld devices, wearable devices are honored as the important technology for next generation. The emergence of the concept of M-Health has changed people’s idea towards healthy life; to enable people to quickly know their health condition and avoid accidental injuries caused by bad physical condition, this study bases on indoor positioning combining with wearable devices to develop a mobile health promotion system; this study develops an integrated health promotion system which enables users to ob
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Chen, Shiuh-Bin, and 陳旭彬. "The Study of Business Model for ICT-assisted Healthcare Service Companies : Remote ICT-assisted Healthcare Service." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/54gh42.

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碩士<br>國立交通大學<br>管理學院高階主管管理碩士學程<br>101<br>It is evitable that Taiwan is soon approaching an ageing society, with a projected ageing population (65 years or older) accounting for 13.67% of the total population by 2017. Coming with this trend is the market demand for products and services to meet the needs of these relatively wealthy retirees, hence creating a unique niche and business opportunity that must not be overlooked. To properly address the health and ageing issues, the Government of Taiwan has announced corresponding policies and programs. The industrial, governmental and academic se
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HSIU-LI, CHEN, and 陳秀麗. "The Impact of Different Healthcare Provision on the Prison' Healthcare service." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/78905329623343163937.

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碩士<br>臺中健康暨管理學院<br>健康管理研究所<br>93<br>Abstract The purpose of this study was to investigate (1) prisoners’ satisfaction of health care quality provided by different correctional institutes and (2) the influenced factors associated with their satisfaction. Importance-Performance Analysis (IPA) was employed to investigate the health care services which needed to be improved urgently by correctional institutes. The study populations were the prisoners in nationwide correctional institutions in Taiwan. Correctional institutions were separated into five levels according to the types of health care s
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Tsai, Jum-wei, and 蔡君瑋. "Consumer’s Preference in Mobile Healthcare Service." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/20733381649543354954.

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碩士<br>義守大學<br>企業管理學系碩士班<br>97<br>The importance of health management issues is increasing to the general public while the appearing status of aging population, increasing chronic disease, health knowledge and action to improve the development of communication technologies. Hospital in home and abroad, the preservation of the industry, telecommunication, mobile phones and related systems, such as equipment manufacturers have to invest in the industry, and actively develop actions related to mobile health management services, hope to have mobile management services to the health of the business
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Huang, Shih-Pei, and 黃世貝. "Business Models of Innovative Healthcare Service." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/13754362025493753938.

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碩士<br>國立臺灣大學<br>高階公共管理組<br>97<br>An aging population accompanied by the global trend of declining birth rates result in many industries facing a structural change. Its impacts on the expansion of need of medical and health services are facing shortage of supply-side pressures. Therefore, it subsequently squeezed out the demand for innovation in healthcare services and industry. Innovation of healthcare is by the way of re-examining the public health needs, identifying unmet health needs of valuable lives, especially in the existing medical institutions incapable of care to demand, followed by
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Colon, Jorge. "Service pricing for the healthcare professional." 2021. http://hdl.handle.net/10757/657213.

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Festival de Innovación Educativa de la UPC. Ponente: Dr. Jorge Colon<br>El primer FIE de la UPC es un espacio de docentes para docentes, en donde se compartirán las estrategias innovadoras de aprendizaje que se han venido aplicando en los últimos meses de educación online. Es una oportunidad para intercambiar conocimiento, seguir aprendiendo y atrevernos a innovar como parte del proceso de enseñanza y aprendizaje.
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Lochab, Rahul. "Service Innovation Framework In Complex Healthcare System." Thesis, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-44589.

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In the last two decades, Innovation in healthcare has brought about a significant transition from the conventional methods relating to activities within the healthcare system such as medical record journaling and patient diagnosis and additionally to the way clinical care is delivered to the patients. Service innovation as opposed to product innovation is the integration or positive increment of new or existing services cumprocesses in the system through the introduction of new methods, techniques, or abstract services. Healthcare industry is primarily a service driven sector. As compared to o
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Lin, Chi-Chang, and 林繼昌. "Create Value of Orthopedic Healthcare: Business Model of Integrated Orthopedic Specialist Healthcare Service." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/95635359529680531501.

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碩士<br>國立臺灣大學<br>高階公共管理組<br>96<br>In the past decades, as the explosion of medical knowledge and progress of biotechnology science, the well-trained medical specialists are widely welcome and popularized, but the segmentation and discontinuity of specialist healthcare also demonstrate their weakness in treating the patient as a whole person rather than a specific organ system. Nowadays for the shortage of payoff system, many new or advanced healthcare items innovated especially by most medical specialists are denied by the insurance payer that patients should pay by themselves if they stick on
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Chen, Eric, and 陳達元. "The study growth strategy for healthcare service business:the case study of Excelsior Healthcare Group." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/33278962610731533585.

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碩士<br>國立政治大學<br>國際經營管理碩士班(IMBA)<br>97<br>ABSTRACT Taiwan government in March of 2009 announced that six emerging industries have been specially selected for intensive development. They were biotechnology, medical care, green energy, quality agriculture, cultural creative and tourism. ”Biotechnology Takeoff Package” was firstly launched on March 26. This package is expected to bring Taiwan’s biotechnology and medical service environment to international standards, and rapidly making it “trillion dollar industry.” However, resource is limited. Compared to other technology advanced countries suc
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Wu, Wen Chin, and 吳文智. "Design of Drug Safety Service for Personal Healthcare." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/14494190225453680458.

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碩士<br>長庚大學<br>資訊管理學系<br>99<br>In the last hundred years the medical technology has advanced rapidly and the medical environment has improved a great deal, and the death rate consequently plummeted. As people live longer, the aging society began to experience increased medical expenses which, in turn, has become the primary burden to advanced nations around the world. The biggest component in the medical expenses today is associated with the treatment and care of patients with chronic illnesses. The treatment of chronic patients is mostly through applying drugs, and the interaction among drugs
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Ogunduyile, O. Oluwagbenga. "Integrating wireless body area networks with web services for ubiquitous healthcare service provisioning." 2013. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001110.

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M. Tech. Information Networks<br>This dissertation reports on a prototype implementation of an architecture that seamlessly integrates Wireless Body Area Networks with Web services for ubiquitous healthcare service provisioning. The prototype ubiquitous monitoring system proactively collects body physiological signals of remote patients to recommend diagnostic services. The technologies that are based upon Wireless Body Area Networks and Web services can provide ubiquitous accessibility to variety of services by allowing distributed healthcare resources to be massively reused. This contributes
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Tung, Yu-Wei, and 童羽薇. "An Investigation on How to Apply Design Thinking to Innovative Healthcare Service —A Case of Healthcare Service Innovation in Tele-Health." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/9x437p.

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碩士<br>國立臺灣大學<br>商學研究所<br>104<br>As technology improves, most industries transit gradually and customers’ needs also change constantly with the improvement of technology. To catch up on the speed of changing needs, modern corporations keep pursuing innovation and believe in the word of ‘ innovate or perish‘. Design Thinking is arising from this generation background. Using the core value of ‘human center’ to discover insight and reach the goals of innovation or improvement by systematically innovative methods and steps. Recently, technology of tele-healthcare has been gradually developed in Ta
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