Academic literature on the topic 'Hospitality industry Australia Safety measures'
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Journal articles on the topic "Hospitality industry Australia Safety measures"
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Jiménez-Medina, Pilar, José Miguel Navarro-Azorín, Clara Cubillas-Para, and Andrés Artal-Tur. "What Safety and Security Measures Really Matter in the Post-COVID Recovery of the Hospitality Industry? An Analysis of the Visitor’s Intention to Return in Spain." Tourism and Hospitality 3, no. 3 (July 1, 2022): 606–17. http://dx.doi.org/10.3390/tourhosp3030037.
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In times of COVID-19, trust in safety and security measures in the hospitality industry has become a key variable for destination management and recovery; but what are the main measures that should be applied to ensure visitors’ confidence? This paper seeks to understand and identify the main tools proving efficient in ensuring the return of visitors. With this aim, the perception of tourists visiting the Region of Murcia (Spain) during 2021 is analyzed. Main results state that the adoption of anti-COVID measures by establishments positively influences user’s satisfaction and their intention to repeat. Moreover, disinfection and hygienic measures along with capacity restrictions are identified as the preferred measures. Visitors were also asked about how new technology measures recently developed by the industry could influence their intention to return. Results show that those aimed at monitoring air quality and cleaning and disinfection of spaces are crucial. These findings contribute relevant recommendations for the hospitality industry and destination managers in a post-COVID horizon.
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Szentesi, Silviu Gabriel, Lavinia Denisia Cuc, Andrea Feher, and Paul Nichita Cuc. "Does COVID-19 Affect Safety and Security Perception in the Hospitality Industry? A Romanian Case Study." Sustainability 13, no. 20 (October 15, 2021): 11388. http://dx.doi.org/10.3390/su132011388.
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The objective of the article is to analyze, based on social exchange theory, the different risk and safety perceptions of employees and customers in the hospitality industry regarding the protections against the SARS-CoV-2 pandemic in an emerging market, namely in Romania. To this end, a questionnaire was administered simultaneously to both categories in Romanian hospitality units obtaining a sample of 561 employees and customers in the sector. While the emergence of SARS-CoV-2 virus has generated a lot of diverse research, studies focused on this particular topic, also regarding both customers and employees, were much less exploited. Therefore, eleven working hypotheses were formulated. It was highlighted that there is a positive perception of safety at work for employees, and jobs are protected from disappearance due to the pandemic through active measures taken by the organization. Employees do not show a significant desire to change jobs due to the new working conditions. The magnitude of safety measures taken had a positive impact on the customers, and customers do not pose a significant threat in hospitality industry units regarding the possibility of infection with the SARS-CoV-2 virus. The paper enlarges the understanding of behavioral effects of the SARS-CoV-2 pandemic, while from a managerial perspective the results are particularly useful for hospitality industry owners in order to attract and retain employees and to communicate and develop better relations with customers.
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Zain, Nur Adilah Md, Mohd Hafiz Hanafiah, Nur Atiqah Hamizan, and Muhammad Aliff Asyraff. "COVID-19 Safety and Preventive Measures and Social Norms: How It Shaped Airlines Passengers’ Trustworthiness." Journal of Tourism and Services 13, no. 24 (June 30, 2022): 90–107. http://dx.doi.org/10.29036/jots.v13i24.299.
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In the era of COVID-19, travel decisions are influenced by social norms, which is a deciding factor between one’s perception of risk and their travel intention. Moreover, serious safety measures, such as increased aircraft cleaning, social distancing during the boarding process, and the use of face masks are critical factors that influence passengers’ trust in air travel. This study examines the direct effects of safety and preventive measures and social norms on passengers’ trust in travelling with airlines. A total of 210 responses were obtained online. Multiple regression analysis was used to test the study hypotheses. Based on the result, social norms are the most influential predictors of passengers’ trust, followed by safety and preventive measures. Furthermore, the study suggests that media coverage and social circle influence can be critical elements in transferring information to passengers, influencing their decision, and instill trust to travel during the pandemic. Notably, apart from exercising social norms, the airline industry also needs to focus on safety and preventive measures consisting of staff safety practices towards the passenger and new standard operating procedures (SOPs) during the COVID-19 pandemic. The study findings assist the airline industry in understanding passengers’ post-pandemic travelling behaviour. Notably, the implementation of health security protocols at airports, supported by the provision of continuous safety information, is indeed an important feature for passengers.
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O'Keeffe, Derrick. "Current trends in industry safety performance: applying scrutiny to safety issues associated with ageing facilities." APPEA Journal 59, no. 2 (2019): 671. http://dx.doi.org/10.1071/aj18257.
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The National Offshore Petroleum Safety and Environmental Management Authority (NOPSEMA) has had a direct role in highlighting safety concerns that relate to petroleum companies transferring their interests in late-life production to smaller companies. Existing projects in offshore Australia have generally been operated by medium to large companies. However, there is an emerging trend for companies to transfer their interests in late-life production titles to smaller companies with limited resources. On the basis of NOPSEMA’s experience, such smaller companies have limited means to deal with unexpected maintenance, decommissioning requirements and associated safety measures. This paper will explore the impacts of this trend on maintaining safe operations.
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Gupta, Prateek, Aman Gupta, Aarav Gragya, Ayush Chaudhary, Krishna Pandey, Tejasev Malik, Shubhangi Sharma, and Siddhima Bisaria. "Practical Analysis of Long-Term Impacts of Hotels Strategic Responses and How to Overcoming in the Covid-19 Crisis?" International Journal for Research in Applied Science and Engineering Technology 10, no. 4 (April 30, 2022): 949–69. http://dx.doi.org/10.22214/ijraset.2022.41356.
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Abstract: This study explores the interplay between public measures adopted by the governments to combat COVID-19 and the performance of the hospitality industry. Overall, our findings show that most of the government interventions were associated with a negative response in the returns of the hospitality industry, a response that became more negative as the COVID-19 pandemic evolved. The main research shows that labour actions, especially plans for temporary employment regulations, innovation and differentiation strategies, and reorientation to closer markets and obtaining information from official sources as a guarantee of their certainty, are the measures that have a greater impact on the possibilities of recovering hotel activity. In addition, government measures that contribute to the improvement of the financial situation of firms can also play a relevant role in hotel recovery. The aims to identify the possible shift in importance of hotel choice and satisfaction attributes during the Covid-19 pandemic. To explore a shift of importance, a qualitative thematical analysis was chosen. Further, guest reviews were collected from two major OTAs. The resumption of activities during and after the pandemic, comparing the COVID-19 pandemic with previous public health crises, and measuring the impact of the pandemic in terms of economics. However, the ongoing Covid-19 pandemic has decelerated and changed the hotel industry globally. For many guests, it is the first time, they travel after the hotel industry almost stopped globally, with lockdowns and curfews. A hotel company is interconnected with various partners in the supply chain, thus, the problem in hotel operation is transferred upstream the supply chain. provisions to cope with the new reality, including safety measures, technology application, quality of service, marketing communication, human resource management, and the supply chain management. Keywords: COVID-19, pandemic, hospitality industry, tourism, systematic, hotel business, safety, WHO, variants, Crisis management, Lockdown, healthcare, hotel management, AI
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Рожина, Екатерина, Ekaterina Rozhina, Ирина Cеливанова, and Irina Celivanova. "Impact of terrorism threat on the hospitality industry." Services in Russia and abroad 10, no. 3 (September 21, 2016): 244–59. http://dx.doi.org/10.12737/20115.
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In this article the authors set themselves a task to analyze the terrorism impact on the world tourism development. Description of terrorist attacks affecting the hospitality industry, mass media and Internet sources on mentioned problems over the past few years are the objects of analysis. The article deals with the theories explaining the impact of terrorism on tourism. The authors attempt to determine the motives of terrorists, as well as measures to ensure the safety of tourists. The authors conclude that the negative impact of terrorism on tourism development is reflected primarily at the micro-level, because exactly here there is a gradual development of the tourist industry, members of which are adapting to the new conditions. The hypothesis of the paramount importance of international tourism and intercultural dialogue in the fight against terrorism is advanced in the article. After reviewing the available information the authors have concluded that the resources for intercultural dialogue are actually scarce and inaccessible to most nations. These conclusions will find practical application in the work of tour operators, and the hypotheses advanced by the authors could be useful for both parties - the participants of tourism industry.
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Králiková, Andrea, Kateřina Ryglová, and Silvie Zámečník. "Impact of the COVID-19 pandemic on the hotel strategy: Introductory assessment." Czech Journal of Tourism 11, no. 1-2 (December 1, 2022): 1–13. http://dx.doi.org/10.2478/cjot-2022-0001.
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Abstract The pandemic COVID-19 led to almost “zero tourism” worldwide, with unforeseen consequences for a certain period of time. The hospitality industry was one of the hardest hit sectors of tourism, resulting in unprecedented versatility of lodging establishments. This paper examines the impact of the COVID-19 pandemic on the hospitality industry, focusing primarily on the socio-demographic aspect of domestic demand in the Czech Republic. The gender of guests was found to have a strong impact on various safety requirements, such as maintaining a safe distance, reduced hotel capacity, or provided disinfection. In addition, women rated all COVID-19 measures higher than men. Other socio-demographic aspects, such as age and education, also have an impact on safety requirements. Consequently, the research findings can help develop new hotel strategies that keep the guest experience and profit optimization in mind.
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Foris, Diana, Cristina-Alexandra Matei, and Tiberiu Foris. "Exploring Solutions and the Role of GDS Technology in Crossing the Current Pandemic Context in Tourism." European Journal of Tourism, Hospitality and Recreation 11, no. 1 (December 1, 2021): 91–101. http://dx.doi.org/10.2478/ejthr-2021-0009.
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Abstract In the current pandemic context, tourists increasingly need to receive assurances from the tourism and hospitality industry that their safety and health will not be endangered during their trip or their stay. Tourists increasingly prefer to plan their own trips and information technology is playing a very important role in the hotel and tourism industry. This study uses strategic management methods and comparative analysis to formulate strategies, measures, and solutions to maintain the safety and the health of tourists at the level of the tourism and hospitality industry. The aim of the paper is to provide solutions for the tourism industry in the current context of the COVID-19 pandemic, through a strategic managerial approach and by involving information technology and global distribution systems (GDSs) as a decision supporting tool. The results of the study are useful for small and medium enterprises to act efficiently in this pandemic context, but are also useful for GDS providers to reflect on possible improvements in system functionality to implement solutions and to support the decisions of tourists.
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Glass, Deborah, Christina Dimitriadis, Jessy Hansen, Fiona Hore-Lacy, Malcolm R. Sim, and Ryan F. Hoy. "Changes to Silica Exposure Control Measures in the Artificial Stone Benchtop Industry in Victoria Australia." Safety and Health at Work 13 (January 2022): S25. http://dx.doi.org/10.1016/j.shaw.2021.12.786.
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Nosyriev, Oleksandr, Tetyana Dedilova, and Inna Tokar. "Tourism and hospitality industry development in the Ukrainian economics strategy of post-conflict reconstruction." Socio-Economic Problems and the State 26, no. 1 (2022): 55–68. http://dx.doi.org/10.33108/sepd2022.01.055.
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The article is devoted to improving the vectors of strategic development of the tourism and hospitality industry in armed conflicts and post-conflict recovery and optimizing possible measures to coordinate the activities of major players in the tourism and hospitality industry to justify trends in further postwar recovery. The negative consequences of the armed conflicts in the sphere of tourism and hospitality are systematized, the main obstacles to the development of inbound tourism in modern realities are identified, the state and features of tourism in Ukraine in military and postwar realities are studied. It is noted that the development of tourism in Ukraine was negatively affected by the events of 2014, which in 2022 due to full-scale invasion had a very negative impact on the tourism business and hospitality industry, which requires the development and implementation of anti-crisis measures by Ukraine. Currently, domestic tourist flows in Ukraine are expected to decrease, and the reason for this is the decline in the purchasing power of citizens due to the military conflict and the impact on the economy and social sphere of the country. Emphasis is placed on the fact that there are many countries in the world when, after large-scale hostilities, the tourism industry was rapidly recovering and developing. The experience of post-war restoration of tourism in the countries affected by the wars: Croatia, Cyprus, Georgia, Israel is analyzed and the use of these countries experience in the restoration of tourism in Ukraine is proposed. It is noted that the tourism industry and the hospitality industry should be the locomotive of the postwar economic recovery of Ukraine. The fact is emphasized that a fundamental renewal of Ukraine’s tourism branding is needed, which will be based on the safety and protection of tourists, as well as the formation of the image of a safe country.
Dissertations / Theses on the topic "Hospitality industry Australia Safety measures"
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Dunlea, Valmae J. "Occupational health and safety issues for small business in the Australian hospitality industry : a communication analysis." Thesis, Queensland University of Technology, 2001. https://eprints.qut.edu.au/36784/7/36784_Digitised%20Thesis.pdf.
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Horn, Maryke Eda. "Key safety, security, service and legal measures reuired for the successful management of a guest house." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/1390.
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The significant growth in the South African tourism industry in recent years has placed much focus on the hospitality sector in the country. The hospitably sector performs a vital role in the South African economy, as is the case globally, to provide accommodation to international and national tourists. Guest houses in particular have become one of the fastest growing components of the South African tourism industry. However, operating a guest house is not merely providing a bed, shower and breakfast facility for which a client pays and hopefully returns again in future. Rather, it involves significantly more than providing physical amenities. Not only does a potential entrepreneur require a suitable facility in a well-positioned location, but guest house owners and management must adhere to various strenuous safety, security and service measures, as well as municipal by-laws, in a tough and ever-changing business environment. The central theme and the main objective of this study was to investigate the safety, security, service and legal measures that need to be adhered for the successful management of a guest house in the Nelson Mandela Bay Metro. Together with an outline of the various steps required to start a guest house, a sub-objective was to compile a guest house manual that can be used by new and existing guest house owners and managers to improve their business. The target group was divided into two sections, namely guest house owners and managers on the one hand, and guest house clients on the other - hence two separate questionnaires were developed and used as measuring instrument for the empirical study. The results revealed that clients in the Metro are in general satisfied with the service they receive and safety they experience when staying in guest houses in the Metro. The premises are mostly neat and clean, the towels and bedding are regularly replaced and clean, while the parking bays are sufficient and safe, staff members friendly and approachable, and bookings are done promptly. Over and above the different by-laws to observe, it is the duty of owners and management to provide clients with a safe, secure environment with excellent service, and with sufficient lighting at the entrances, parking and reception areas. All staircases should be steady and iv non-slip, and swimming pools should have secured fencing around and/ or should be covered by safety nets. Staff should follow the correct procedures in emergencies, while concerted efforts should be made to adapt guest houses for the specific needs of disabled and elderly clients. To prevent the outbreak of food poisoning, and to ensure personal and kitchen hygiene, as well as the correct storing of food, are other important responsibilities of owners and management. Therefore, for a guest house to be managed successfully, the owners and management must take into consideration the required safety, security, service and legal measures.
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Akhter, Shahana. "Strategies for managing hazardous substances from industry in South Australia." Title page, contents and abstract only, 1999. http://web4.library.adelaide.edu.au/theses/09ENV/09enva315.pdf.
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Bahn, Susanne T. "Producing safety : exploring occupational health and safety values in action within the WA civil construction industry." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2008. https://ro.ecu.edu.au/theses/221.
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This thesis explores working and learning practices in the context of safety within the Civil Construction Industry (CC Industry) of Western Australia (WA) and specifically focuses on the relations between organisational safety values and current working practices, primarily focusing on the instrumental power of managers in organisations to produce safety. The thesis examines the values in action that permeate the workplace culture and mediate the daily practices of people working in this industry, and ultimately how they impact upon the minds and bodies of employees. The study provides insight into the working practices and discourses within this industry by exploring the space between rhetoric and reality. specifically in terms of managing actions. Patterns in the data illuminate particular relations between values and practices that can mediate improved regimes of occupational, safety and health (OS&H) practices within organisations in the CC Industry. This study was supported by the Civil Contractors Federation WA (CCF) enabling high-level access and reciprocal practical outcomes for the CC Industry.
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Martinovich, Tony. "Factors influencing the incidence rates of injuries and accidents among seafarers and rig workers providing support to the WA offshore oil and gas industry." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2013. https://ro.ecu.edu.au/theses/1084.
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The aim of this study was to identify, discuss and make recommendations regarding causal factors associated with injuries and accidents among seafarers and rig workers providing support to the WA offshore oil and gas industry. These incidents cause significant personal and economic burdens for employees, employers and the community in general.
A sample of 484 participants were recruited from a workforce of 9800 employees (approximately 5%). Participants were stratified into 2 cohorts; those who had suffered injury (286 – study group) and those who had not (198 - controls).
Data from the study group were stratified into oilrig workers and vessel seafarers. A one-way analysis of variance revealed that the injury incidence rate for the seafarers in the study group was significantly higher (mean 14.4 injuries) in the first quarter of each multi week work period ( "swing") (P=0.001), compared to means of 4.125 and 2.44 and 4 for the subsequent quarters. For the oil rig workers, the mean injury incidence rates across the four quarters remained similar.
It was recommended that a safety officer be assigned to each vessel to support workers for the 1st quarter of each swing. Implementation of this practice has been trialled in another study leading to a reduction in the number of incidents over a 12 month period (Brown, 2009). Other factors that influenced injury incidence rates were age and level of experience, with younger and less experienced workers being more injury prone. Encouraging older, experienced workers to mentor younger employees and to manage their workload according to their physical capabilities will be a useful intervention. The implementation of these recommendations will reduce the injury incidence rate of this unique cohort of employees thus reducing the economic burden of injuries and accidents to the employee, the employer and the community in general.
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Cebekhulu, Nomsa Pride. "Assessing security measures at hotels : a case study from Gauteng." Diss., 2016. http://hdl.handle.net/10500/22182.
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This study is about assessing security measures in the hotel industry in Gauteng Province, South Africa. The researcher divided Gauteng into five regions (Mogale City; Tshwane; Central Johannesburg; Ekurhuleni; and Sedibeng). The researcher adopted the qualitative approach where one-on-one interviews were conducted with the participants. There were 20 hotels that were selected to participate in the study. From the 20 hotels, where only one participant from each was involved, the researcher conducted one-on-one interviews with twenty (20) Security Managers or anybody who was responsible for the security functions at senior level at the hotels. A semi-structured interview schedule with probing questions was used as a guide to obtain comprehensive information about security measures from the participants. Random sampling approach was used in the study. From the population of 70 hotels in Gauteng, where the sample of twenty (20) was derived, was the group within which the researcher was interested in for obtaining data. Since Gauteng Province is huge, the researcher only conducted research within the four metropolitan areas consisting of Johannesburg, Mogale City, Tshwane and Ekurhuleni.
The aims and objectives of the research study are as follows:
• Outline the nature of business that hotels are engaged in;
• Investigate if there are security policies and procedures as part of effective security component;
• Examine what important assets need to be protected at hotel facilities;
• Uncover the risks facing assets in the hotel facilities;
• Determine what incidents of loss took place in the hotel facilities;
• Examine what assets are mainly targeted by perpetrators at hotels;
• Uncover the profile and modus operandi of hotel perpetrators;
• Examine the effectiveness of security measures and systems that are put in place at hotels;
• Explore if security systems are integrated at hotels;
• Determine the frequency of conducting risk assessment at hotels;
• Check if pre and post-employment screening is conducted for security officers at hotels;
• Find out if the guests inquire about security measures when making reservations; and
• Find out how guests feel about security at the hotel facilities.
The study revealed the following:
• Hotels are business entities which attract different types of guests, nationally and internationally. Different services that are offered at the hotels which make hotels the main choice of destination to the guests are: accommodation for sleeping, leisure, and work commitments such as workshops or conferences. The study also revealed that most of the clientele comes from the corporate sector.
• There are basic security measures in place in the hotels. These range from security policies, security procedures, physical security (for example, technological security such as Close Circuit Television (CCTV) surveillance system, adequate security lighting, security personnel (contract or in-house), alarm systems, armed response, access control systems and security fence or walls). The security measures were also appeared to be put in place in accordance with the location of the hotel. If the hotel was surrounded by other business areas, the level of security was more focused in the inner security layer. If the hotel was standing alone, the different security layers (the inner security layer, the outer and the middle security layers) were adequately protected.
• Hotels are faced with different risks such as theft, prostitution, murder and assault, among others. Theft however was found to be across the board; for example, people were stealing the hoteliers’ property or the guests’ property.
• Prostitution was found to be prevalent at hotels. Prominent people from political arena, corporate environment and other guests were interested in the prostitutes. Prostitutes were said to have their own modus operandi of using drugs to their prospective clients and then rob them of their money and belongings thereafter.
• Most of the assets which are targeted by hotel perpetrators were found to be: guests/hotel money, hotel goods, guests’ cars, goods in guests’ cars, televisions, home music systems and mobile devices such as laptops and cell phones.
• The profile and modus operandi of hotel perpetrators.
• Security assessments are conducted at hotels so as to figure out what security risks are facing the hotels.
• Hotels need to be protected at all times against criminality as it tarnishes their image.
• Most of the guests do enquire about the safety of the hotel before making a booking. Some of the guests mainly from the corporate sector do send their security specialists to assess the level of security at the hotel prior to making a booking.
As the findings on this study were based on aims and objectives, recommendations for crime combating, proactive protection and future research were identified. The recommendations will, hopefully, also improve any inadequate security measures that may have been revealed by the study.Criminology and Security Science
M.A. (Criminal Justice)
Books on the topic "Hospitality industry Australia Safety measures"
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Hotel safe: An essential guide to health and safety in the hotel and catering industry. London: Chadwick House Pub., 2003.
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Washington (State). Dept. of Health. A report to the legislature on transient accommodation licensing. [Olympia, Wash.]: The Dept., 1996.
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Ritter, Mark. Occupational health and safety systems and practices of BHP Billiton Iron Ore and Boodarie Iron sites in Western Australia and related matters: Ministerial inquiry. Perth, W.A: M. Ritter, 2004.
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Arduser, Lora. Just stick it: Solutions for food safety and profitability. Ocala, Fla: Atlantic Pub. Group, 2005.
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Regulatory governance and risk management: Occupational health and safety in the coal mining industry. New York: Routledge, 2011.
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J.J. Keller & Associates., ed. Employee safety for the hospitality industry. Neenah, Wis: J.J. Keller & Associates, 1997.
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Knowles, Tim. Food Safety in the Hospitality Industry. Taylor & Francis Group, 2016.
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Knowles, Tim. Food Safety in the Hospitality Industry. Taylor & Francis Group, 2012.
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Knowles, Tim. Food Safety in the Hospitality Industry. Taylor & Francis Group, 2012.
Find full textBook chapters on the topic "Hospitality industry Australia Safety measures"
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Bankova, Yovka, and Hristomir Kutsarov. "Strategies and Tactics for OHS Management to Confront the Pandemic Crisis in the Hospitality Industry." In Handbook of Research on Key Dimensions of Occupational Safety and Health Protection Management, 261–83. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-8189-6.ch013.
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Observance of occupational health and safety conditions is of key importance when reopening accommodation establishments in the conditions of the COVID-19 pandemic. The study aims to present the strategies, tactics, and measures which accommodation establishments apply in response to the regulations set by the governments. In-depth interviews were conducted among top managers of large hotels in Bulgaria. The practice in Spain, France, and the United Kingdom is also studied. The measures applied by the accommodation establishments in the different countries are systematized according to “Total Safety Culture” Geller's model. Results demonstrate similarities of the measures and health and safety procedures in the hospitality industry across the countries with a focus on measures of the prevention type and risk assessment.
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Rawal, Yashwant Singh, and Harvinder Soni. "A Review on Change in Consumer Behaviour in Tourism and Hospitality Industry." In Research in Tourism and Hospitality Management, 1–10. AIJR Publisher, 2022. http://dx.doi.org/10.21467/books.134.1.
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In this chapter, the change in consumer behaviour has been discussed with reference to hospitality and tourism industry. The main Purpose of the chapter is to observe the changes in the consumer behaviour due to pandemic, Paper also discusses the various factors which influence the tourist behaviour or the tourist decision. Literature review has been performed to identify important theories. For the study, secondary data collection methods have been used. The travel decisions are made based on the safety or hygiene measures in place. It also reveals that e-reviews or peer reviews play an important role in consumer’s decision making.
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Soni, Harvinder, and Yashwant Singh Rawal. "Leadership and HRM Strategies in Hotel Industry for Building Organizational Commitment and Emotional Well-being of Employees in the COVID-19 Crisis." In Research in Tourism and Hospitality Management, 68–85. AIJR Publisher, 2022. http://dx.doi.org/10.21467/books.134.9.
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This chapter aims to evaluate the impact of COVID- 19 on the emotional well-being and organizational commitment of employees in the hotel industry. The chapter also analyses whether the employees are satisfied with the leadership and human resource management strategies of their management to combat the challenges posed by the pandemic. Further, an attempt has been made to assess the changes brought about by the hotels in their health and safety policies to meet the risks of the crisis. A structured questionnaire based on Likert’s 5-point scale was used to assess the impact of COVID- 19 on the jobs, salary, employee commitment, health, hygiene, and safety policies of the hotels together with the mental and emotional well-being and work performance of the employees in this sector. Data was collected from 300 employees working in four and five-star hotels. One sample t-test was applied to test the hypothesis of the study. Cronbach's Alpha was applied on 30 items to check the reliability of the questionnaire. Analysis revealed that employees of the hotel industry are satisfied with leadership strategy and the HRM practices adopted by the hotel for managing the COVID-19 crisis. It has been found that hotels have adopted appropriate safety measures to safeguard against the threats of COVID-19. Employees in the hotel industry are significantly affected by the threats caused by the coronavirus, as the mean score for the emotional well-being factor was significantly low. The organizational commitment of employees has been impacted due to apprehensions about job security and uncertainty associated with their compensation.
Conference papers on the topic "Hospitality industry Australia Safety measures"
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Stevens, Quentin. "A Brief History of the Short-Term Parklet in Australia." In The 38th Annual Conference of the Society of Architectural Historians Australia and New Zealand. online: SAHANZ, 2022. http://dx.doi.org/10.55939/a4018pognw.
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This paper examines the history within Australia of the ‘parklet’, a small architecturally-framed open space installed temporarily on an on-street car-parking space. The paper traces parklets’ varied and evolving forms, materials, production processes and functions. It examines how parklets have adapted to rapidly-changing social needs and priorities for economic activity, health, safety, socialising and on-street parking, and changes in street function. The contemporary parklet began in 2005 as a localised, grassroots activity to temporarily reclaim street space for public leisure, as part of the wider movement of ‘tactical urbanism’. Parklets rapidly became a worldwide phenomenon. Starting in 2008, parklets were absorbed into institutional urban planning practice, as a strategic tool to enhance community engagement, test possibilities, and win support for longer-term spatial transformations. From 2012, commercial parklet programs were developed in Australian cities to encourage local businesses to expand into street parking spaces, to calm traffic and enhance pedestrian amenity. A new generation of commercial ‘café parklets’ has emerged during the COVID-19 pandemic, facilitated by local governments, to support the heavily-impacted hospitality industry. Their design and construction show ongoing innovation, increasing scale and professionalism, but also standardisation. This paper draws on diverse Australian parklet examples to chart the emergence of varying approaches to their design and construction, which draw upon different materials, skills, local government strategies and international precedents. The findings also illustrate several convergences in the evolution of parklet design across different Australian cities, due to strong similarities in the spatial contexts, needs, risk factors, and technologies that have defined this practice.
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McDermott, Vanessa, and Jan Hayes. "‘We’re Still Hitting Things’: The Effectiveness of Third Party Processes for Pipeline Strike Prevention." In 2016 11th International Pipeline Conference. American Society of Mechanical Engineers, 2016. http://dx.doi.org/10.1115/ipc2016-64070.
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High-pressure gas pipelines are vulnerable to damage in the course of building or maintaining other infrastructure, such as roads, water pipelines, electricity or telecommunications cabling. Unlike other countries, there has never been a death or serious injury from a high-pressure gas pipeline strike in Australia and yet external interference continues to be the most common cause of pipeline damage despite a range of technical and legislative measures in place. This research project aims to enhance the safety strategies regarding third party pipeline strikes by giving the pipeline sector a greater understanding of the motivations and priorities of those who work around pipeline assets and so how to work with them to achieve better outcomes. Using data gathered from more than 70 in-depth interviews, we explore empirically alternate understandings of risk amongst a range of stakeholders and individuals that are responsible in some way for work near or around high-pressure gas transmission pipelines in Australia. Outside the pipeline sector, much of the work around pipelines is conducted by those at the bottom of long chains of contractors and sub-contractors. We discuss perceptions of risk held by a range of third party actors whose activities have the potential to threaten gas pipeline integrity. We compare these views with gas pipeline industry perceptions of risk, couched in terms of asset management, public safety, legal and insurance obligations, and reputation management. This paper focuses on how financial risk and so also management of the potential for pipeline strikes is shifted down the third party contractor chain. Added to this, incentives for timely project completion can unintentionally lead to situations where the potential for third party contractors to strike pipelines increases. The data shows that third party contractors feel the time and cost impact of design or project changes most immediately. Consequently, strikes or near misses may result as sub-contractors seek to avoid perceived ‘unnecessary’ time delays along with the associated financial impact. We argue that efforts to reduce the potential for pipeline strike need to be targeted at structural changes, rather than simply aimed at worker risk perception and enforcement of safety compliance strategies.