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1

Ananta, Benny Dele Bintang, Muhammad Firza Thoriq Sholahuddin, and Alimin Adi Waloyo. "Exploring student perspectives in amplifying students' speaking skills on English for hospitality internship." English Learning Innovation 5, no. 1 (2024): 53–63. http://dx.doi.org/10.22219/englie.v5i1.30537.

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This research focuses on the experiences of hospitality internships in amplifying speaking skills. In particular, the objective of this research is to examine the students’ perspectives in the hospitality program on enhancing speaking skills as well as the challenges they face and their solutions to these challenges. Qualitative research methods, including questionnaires and observations, were used to gather data from students in the English Language Education Department at the University of Muhammadiyah Malang, Indonesia. There were 28 students enrolled in COE English for Hospitality Program, who participated in the study. The results showed that students' opinions about their experiences with speaking education during their hospitality internships varied. Additionally, challenges in hospitality internships encompass three main areas: delivery, language, and interaction. Some strategies were also provided to assist in overcoming the difficulties identified. It is accordingly advocated that teachers and students need to prepare better in terms of delivery, language, and interaction. hospitality internships can be implemented in the class and Internship programs.
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Appietu, Melody E., Vincent K. Asimah, and Christopher Mensah. "Does perception of hospitality employment change post internship?" African Journal of Hospitality and Tourism Management 1, no. 2 (2019): 116–29. https://doi.org/10.5281/zenodo.3843139.

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Remarkably, exposures to hospitality workplaces through internships have been found to rather dissuade students from envisaging hospitality career. However, knowledge of this phenomenon remains inconclusive. Consequently, this study explored the effect of internship work experience on undergraduate students’ commitment and perception of the nature of hospitality work using before-and-after design. A convenience sample of 171 hospitality management students in a Ghanaian technical university completed paper-and-pencil questionnaires, and data were analyzed using descriptive statistics and Wilcoxon signed-rank test. The majority of the students indicated positive perceptions of hospitality employment and were accordingly willing to work in hospitality-related jobs after graduation. Contrary to the commonly held view, commitment, attitude, and perceptions of hospitality work do not undergo significant reconsiderations post-internships. 
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3

Wang, Chung-Jen. "Should I Stay or Should I Go? Linking Career Decision-Making Self-Efficacy to Intention to Stay in the Hospitality Industry Based on Internship Experience." Sustainability 13, no. 19 (2021): 10571. http://dx.doi.org/10.3390/su131910571.

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Internships are increasingly being used in the hospitality industry, as these can provide students with opportunities to examine their abilities, interests, and career decisions in a workplace context, as well as help cultivate human resources within this sector. This study thus examines students’ career decision-making self-efficacy with regard to internships. Based on social cognitive theory and career decision-making self-efficacy theory, we developed the research constructs with a focus group interview and a review of the existing literature, and then verified their content validity and scale reliability. Using 782 student data from the hospitality management departments, we found the direct influence of career decision-making self-efficacy in relation to internships on the intention to stay in the hospitality industry. Most important of all, we also found the mediating roles of internship satisfaction and career commitment in the relationship between decision-making self-efficacy and intention to stay in the hospitality industry, as well as the moderating roles of intrinsic motivation in the relationships among career decision-making self-efficacy, internship satisfaction, career commitment, and intention to stay in the hospitality industry. The theoretical and practical implications of these results in the context of hospitality will be discussed.
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Annas, Mohammad, Humairoh, Nosica Rizkalla, and Margareta Priswati Hayu Pratiwi. "What Determinants Make Internship Intention to Join the Hospitality Industry." Dinasti International Journal of Economics, Finance & Accounting 4, no. 1 (2023): 138–45. http://dx.doi.org/10.38035/dijefa.v4i1.1747.

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Retaining the program from the campus so that you can enjoy for the first time the way to practice in work, which may be referred to as internship work, offers college students an idea of running in the industry. Within internships performed by college students, there are numerous factors to attain satisfaction in an internship, one among which is the element of social support within the painting's surroundings. Consequently, this examination discusses the influence of social assistance on internship pleasure which affects the goal of signing up for the hospitality industry of college students who carry out internships in 4-stars hotels. This research uses quantitative techniques and judgemental sampling techniques. Primary data collection is information collected by distributing questionnaires to students of private universities in the Jakarta and Banten areas who did internships at four-star hotels within the Jakarta and Banten regions. The data amassed became 183 respondents. The data obtained is processed using the Structural Equation Modeling (SEM) method. The outcomes showed that perceived supervisor support and coworker support positively impacted Internship satisfaction, and perceived organizational support did not affect Internship satisfaction. Internship satisfaction impacts the intention to join the hospitality industry.
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Appietu, Melody E., Vincent K. Asimah, and Christopher Mensah. "Does perception of hospitality employment change post internship?" African Journal of Hospitality and Tourism Management 1, no. 2 (2019): 116–29. http://dx.doi.org/10.47963/ajthm.v1i2.141.

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 Remarkably, exposures to hospitality workplaces through internships have been found to rather dissuade students from envisaging hospitality career. However, knowledge of this phenomenon remains inconclusive. Consequently, this study explored the effect of internship work experience on undergraduate students’ commitment and perception of the nature of hospitality work using before-and-after design. A convenience sample of 171 hospitality management students in a Ghanaian technical university completed paper- and-pencil questionnaires, and data were analyzed using descriptive statistics and Wilcoxon signed-rank test. The majority of the students indicated positive perceptions of hospitality employment and were accordingly willing to work in hospitality-related jobs after graduation. Contrary to the commonly held view, commitment, attitude, and perceptions of hospitality work do not undergo significant reconsiderations post-internships.
 
 
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Felicen, Sevillia, Rowena Falaria, and Jeninah Christia Pulhin. "Impact of Virtual Internship to International Hospitality Management Students." Asia Pacific Journal of Management and Sustainable Development 12, no. 3 (2024): 66–73. https://doi.org/10.70979/sskc1830.

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The education system was greatly affected by the COVID-19 pandemic. Limitations on gatherings and mobility caused by the virus arise but instead of postponing or canceling the internships, educational institutions are forced to offer an alternative in the form of virtual internships. This study assessed the impact of virtual internship to the Hospitality Management students. Specifically, it described the profile of the respondents in terms of year level, duration of the internship, and type of internship program enrolled; determined the impact of virtual internship in terms of professional development, professional skills, personal growth, and personal capabilities and tested the significant difference on the impact of virtual internship when grouped according to profile. A descriptive research design was used with 246 interns as respondents of the study. The study utilized an adapted questionnaire and used statistical tests such as percentage, weighted mean, ranking, and ANOVA. Based on the result, the majority of the respondents were male and took 1000 hours of training in the Food and Beverage Services areas. The interns Ad that virtual internship has significant impact on their professional development, professional skills, personal growth, and personal capabilities. It was also found that there is no significant difference in the assessment of the impact of virtual internships when grouped according to the profile variables. The researchers recommended having more innovative strategies to provide students with a higher impact on their virtual internship experience.
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Raysa Apriana Firdaus, Nabila Ufaira, Noliana Oktavia, and Feri Ferdian. "Implications of English Communication Anxiety on Hospitality Management Students' Work Attitudes in the Hospitality Industry During Internship Programs." Brilliant International Journal Of Management And Tourism 3, no. 2 (2023): 168–79. http://dx.doi.org/10.55606/bijmt.v3i2.1556.

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Objectives - This study aims to analyze the effect of anxiety communicating in English on the work attitude of hospitality management students in the hospitality industry during the internship program.
 Methodology - A quantitative approach was used on 539 hotel management students who had carried out internships in the hotel industry based on a stratified random sampling technique. The sample size researchers took and managed to collect 76 respondents from hotel management students who had carried out internships in the hotel industry. Then the data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM).
 Findings - The results of the study show that the influence of anxiety affects the work attitude of hospitality students while doing internships.
 Originality – The effect of anxiety in communicating using English makes findings to get various kinds of anxiety faced so that it becomes better learning when communication in English and reduces anxiety. The novelty in this study found that many students still had anxiety in communicating using English during their internships.
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Pusiran, Arif Kamisan, Yuzainy Janin, Sarimah Ismail, and Lorna Jimi Dalinting. "Hospitality internship program insights." Worldwide Hospitality and Tourism Themes 12, no. 2 (2020): 155–64. http://dx.doi.org/10.1108/whatt-12-2019-0079.

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Purpose The purpose of this paper is to provide some insights on current industry internship practices and the perceptions of students during their internship experience. This paper also highlights some issues pertaining to internship from the students’ and the industry’s perspective Design/methodology/approach The paper utilises qualitative research methodology using in-depth interviews. Findings The sources of conflict arising between the two parties need to be addressed carefully so as to create a win–win situation. The paper offers some suggestions for higher education institutions as to how to establish better guidelines for student internships as well as for industry operators.. Originality/value Internship, industrial training, practical training or work-integrated learning refers to the involvement of students, institutions and colleges of higher learning in the industry. Internship provides an opportunity for students to experience first-hand, a work-related learning process. Given this, the involvement of industry in accepting students onto well-designed internship programmes is very much needed, so as to ensure the completion of a balanced period of study for a career in hospitality and tourism.
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McDonald, Moira, and Rebecca Wilson-Mah. "The Role of Mentorship in Internships." Papers on Postsecondary Learning and Teaching 5 (February 22, 2022): 42–50. http://dx.doi.org/10.55016/ojs/pplt.v5y2022.73268.

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Undergraduate hospitality programs typically integrate a work-integrated learning (WIL) component such as a co-op placement, practicum, or internship. Mentorship is one practice in the workplace that offers opportunities to enhance both psycho-social and career development support. This qualitative study explores undergraduate hospitality management students' perceptions of the role of mentorship in their internship workplaces. Students' impressions of mentorship are described with a particular emphasis on the role of supervisors as mentors in the workplace, how the mentorship starts, the degree of formality for the mentorships, and key benefits and learning outcomes. The study sample was a purposefully selected group of six Bachelor of Arts students who had recently completed their internships and graduated from their degree program. The research employed a qualitative methodology with semi-structured interviews. To bridge this research to course development, this study includes the authors' critical reflections to support students, with the objective being to establish mentorship opportunities and maximize opportunities during their internships.
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Doniņa, Agita. "The role of tourism and hospitality companies in ensuring an effective internship process." Journal of Education Culture and Society 6, no. 1 (2020): 281–90. http://dx.doi.org/10.15503/jecs20151.281.290.

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Tourism and hospitality education has only been provided in Latvia as a separate curriculum relatively recently. According to legislation, the curriculum should consist of study courses, internships and the state exam.
 Cooperation between all stakeholders is crucial in order to achieve the goal of internship – to increase students’ knowledge and to develop skills in the study area chosen. The purpose of this study is to explore cooperation between higher educational establishments and companies targeted at enhancing students’ employability skills. The survey was conducted in Latvia by addressing managers of 154 tourism and hospitality industry companies in 2014. The findings showed that only 51.30% of the companies plan interns’ job assignment during internship on the basis of an internship programme and in 35.06% of the cases higher educational establishments do not contact internship companies for feedback at all. This means that, despite the importance of internships in developing students’ skills, cooperation among all stakeholders does not proceed in the best possible manner. It is suggested to improve cooperation at all stages of internship – at the planning, organisational and control stages.
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Shikha, Sanjeeb Pal, and Yashwant Singh Rawal. "An In-Depth Exploration of the Impact of COVID-19 on Hospitality Interns' Career Choices and Experiences: Insights for Educators, Industry Professionals, and Policymakers." International Journal of Tourism & Hospitality Reviews 11, no. 2 (2024): 19–23. http://dx.doi.org/10.18510/ijthr.2024.1123.

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Purpose of the study: The study explores how COVID-19 impacts hospitality interns' career choices and experience. Through a comprehensive literature review, key findings emerge regarding the effects of the pandemic on internship programs, the challenges interns face, and the factors influencing their post-pandemic career decisions. Methodology: The first step of the study is a comprehensive literature review, which establishes a qualitative approach to gathering information from existing research, articles, and publications. Principal Findings: COVID-19 has heavily affected hospitality internships, resulting in cancellations and remote work. However, interns have shown resilience by adapting to new learning methods and career exploration. Employers in the hospitality industry are hopeful about interns' job prospects after the pandemic, emphasizing the need to support students and address their career concerns for industry recovery. Applications of the study: This study offers valuable insights that empower educators, industry professionals, and policymakers to adapt internship programs, support intern resilience, and understand evolving career preferences in hospitality. By understanding COVID-19's impact on interns, stakeholders can make informed decisions to aid industry recovery. Novelty/Originality of the study: This study examines the impact of COVID-19 on hospitality internships, emphasizing both challenges and intern resilience. It offers insights for interns, industry recovery, and guidance to educators, professionals, and policymakers.
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Citra Ananda, Geby, Zuhri Ramadhan, Bambang Suwarno, and Bhakti Alamsyah. "Socialization Of The International Certified Internship Program In Support Of The Merdeka Belajar - Kampus Merdeka Policy At The Faculty Of Teacher Training And Education, Santo Thomas Catholic University, Medan." International Journal Of Community Service 2, no. 3 (2022): 344–47. http://dx.doi.org/10.51601/ijcs.v2i3.112.

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The internship program is an activity for students to apply knowledge, attitudes, general and specific skills in the workplace. The duration of this internship is a minimum of 6 months and can be extended according to the provisions or agreement between the original institution and the Internship Workplace. Students must be guided by internal supervisors from lecturers and external supervisors from the Internship Workplace. The purpose of this paper is to find and take an inventory of several businesses as partners in the implementation of student internships at the Faculty of Teacher Training and Education, Santo Thomas Catholic University, Medan. Literature research on ideas was reviewed, various literatures were collected and analyzed descriptively. This study shows that there are several businesses that can be used as student internship partners. Such as multi-language internships in Altissia - Belgium, IT Internships at Smartinternz - Singapore, Hospitality Internships in Hotels in Asia Pacific, Middle East and Australia countries, and Internships on Cruise Ships. This program is to encourage students to be able to master various competencies and this program is expected to enable students to improve the competence of graduates, both soft skills and hard skills, to be ready with the needs of the times and prepare graduates who are superior, moral and ethical.
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Abdul Razak, Norhanim, Muna Maryam Azmy, Hamimi Omar, and Johan Afemdi Ibrahim. "Transforming Tourism and Hospitality Education: Insights on Virtual Internships from Malaysian University Students in the Post-COVID-19 Era." Global Conference on Business and Social Sciences Proceeding 16, no. 1 (2024): 94. https://doi.org/10.35609/gcbssproceeding.2024.1(94).

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The COVID-19 pandemic has brought significant changes to educational practices within the tourism and hospitality sectors, necessitating the widespread adoption of virtual internships as an alternative to traditional in-person experiences. While virtual internships offer flexibility and accessibility, concerns have emerged regarding their effectiveness in providing students with the industry-specific exposure and hands-on skill development essential for success in tourism and hospitality careers.The shift to virtual internships raises critical questions about their ability to adequately prepare students for real-world industry challenges. Unlike traditional internships, which provide direct, engaging experiences in physical workplaces, virtual internships allow students to gain professional experience remotely, typically from home (Park & Jones, 2021). There is a growing need to assess whether these remote experiences equip students with the deep understanding and practical competencies required in the tourism and hospitality fields.Virtual internships are structured as remote work arrangements that enable students to engage in professional activities from a distance. This format, though offering advantages such as flexibility and cost-effectiveness, may lack the immersive learning environment of traditional internships. Recent studies emphasize the importance of gathering insights from students and universities about virtual internships to enhance educational practices, prepare students for future opportunities, and ensure integration with industry demands (Reid, Butler, Comfort & Potter, 2023). Keywords: virtual internships, skills, post-pandemic tourism and hospitality education, COVID-19, digital skills, post-pandemic
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Downey, James F., and Linsley T. De Veau. "Hospitality Internships An Industry View." Cornell Hotel and Restaurant Administration Quarterly 29, no. 3 (1988): 18–20. http://dx.doi.org/10.1177/001088048802900310.

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15

Machatton, Michael T., and Virginia C. Owens. "Hospitality Internships: Opportunities and Obligations." Hospitality & Tourism Educator 7, no. 3 (1995): 31–36. http://dx.doi.org/10.1080/23298758.1995.10685674.

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Lingadkar, Paresh R., and K. G. Sankaranarayanan. "Students’ Expectations and Perception Towards Tourism and Hospitality Internship Program." Journal of Law and Sustainable Development 11, no. 11 (2023): e1612. http://dx.doi.org/10.55908/sdgs.v11i11.1612.

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Objective: The study explored students’ expectations and perceptions towards the Tourism and Hospitality Internship program by evaluating the pre-internship expectations and post-internship experience. The significance of this study lies in the fact that numerous students pursuing courses in tourism and hospitality assume internships as a stepping stone to their career in this million-dollar industry. Method: The design of the study is quantitative. Using a five-point Likert scale, the items assessed pre-internship expectations and post-internship perceptions of students enrolled in higher educational institutions in Goa (India) offering hospitality and tourism management degree programs. The study took ten months, from February 2022 to November 2022. A total of 324 respondents participated in the study. Gap analysis, Factor analysis and Regression analysis were employed to analyse the data using SPSS version 27. The research study is one of its kind in India's hospitality and tourism sector. Research on internships in India's tourism and hospitality sector needs to be addressed, as it is a sensitive topic for students. Result: Gap analysis provided variables with positive as well as negative gaps. Six variables yielded positive results while seventeen variables yielded negative gaps. Factor analysis factored out five factors namely: Supervisory Guidance and Organizational Environment, Learning opportunity and its facilitation, The job itself, Resume and Self-development, and Future employment opportunity. Regression analysis predicted two significant factors contribution towards overall satisfaction of the students towards internship program. Conclusion: Gap analysis between students’ expectations and perception provided significant results about the six variables that yielded positive differences. These variables were: Competitive fringe benefits, High team spirit in the group, Able to apply theories to the workplace, High autonomy, Able to develop technical skill, Feedback from managers, indicating that the expectations have been met or surpassed. The study presents that though the students are satisfied with a few aspects of the Internship, overall satisfaction is negative. Two factors, namely 'Supervisory Guidance and Organizational Environment' and 'Future employment opportunities,' are significant in predicting students’ overall satisfaction with the Internship program. Considering the results, suggestions for higher education institutions are provided to improve the quality of the Internship program.
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Durand, Sandra. "Blog Analysis: An Exploration of French Students’ Perceptions Towards Foreign Cultures During Their Overseas Internships." Alberta Journal of Educational Research 62, no. 4 (2017): 335–52. http://dx.doi.org/10.55016/ojs/ajer.v62i4.56091.

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Increasingly, tourism and hospitality university programs in France include internships which add a vocational dimension to the academic aspects of the course. These internships a) provide exposure to real world professional situations, b) add market value to the student experience, and c) offer a foothold for employment. The field of blog research is increasing in an effort to understand the social and economic context and impact of blogs: however, most existing studies only provide insight into English-language content. This paper explores French tourism and hospitality undergraduate student blogs—completed during their 4-6 month internships outside of France—as a manifestation of their knowledge. Qualitative analyses by means of text mining of the students’ posts, was used to assess their experiences and perceptions. Utilizing content analysis, 28 blogs were examined with the aim of understanding blogs and blogging under the theoretical framework of cultural perceptions. Results demonstrated that these internship blogs provide rich and authentic feedback; the blogs facilitate student monitoring while allowing for a wide cross-section of readers to assess different destination-based student internship experiences. The results showed that the “image” students projected of their destinations were chiefly positive, yet tended to conform to their preconceived ideas of these places. This study underscores the importance of empathy and appreciation when working in foreign contexts, because even though student internships were located all over the world, a tendency to believe in stereotypes of peoples and places remained. The findings a) shed light into the process of perception transformation during overseas work placements, and b) have practical and methodological implications for researchers and educators who are see academic blogging as a teaching and learning tool.
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Ferdian, Feri, Asmar Yulastri, Mohd Salehuddin Mohd Zahari, Hijriyantomi Suyuthie, and Pasaribu Pasaribu. "Undergraduate students future career intention in the hotel industry: The impact of implementing the certified internship program." Jurnal Pendidikan Teknologi Kejuruan 8, no. 1 (2025): 1–14. https://doi.org/10.24036/jptk.v8i1.41223.

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This scholarly investigation examines the effect of hotel hallmarks of the hotel industry, service quality of internship and internship satisfaction on undergraduate hotel management students' future career intentions in the hotel industry. A quantitative approach through a cross-sectional study with a self-reported survey questionnaire was undertaken. The sample and the unit of analysis is among hotel management students from Universitas Negeri Padang, West Sumatera, Indonesia who had undergone internships program. The study employs Partial-least Square-Structural Equation Modelling (PLS-SEM) in response to the hypotheses. The results clearly demonstrated that hallmarks of the hotel industry (less pleasant work environments, heavy job responsibilities, slow career development opportunities, and less recognition of work achievement) did not possess negative impact on hospitality interns’ students future career intentions in the hotel industry. Hotel internship service quality and internship satisfaction strongly influence hospitality interns’ students future career intentions in the hotel industry. The findings manifestly provide valuable insights and far-reaching consequences for students, hospitality institutions, industry stakeholders and policymakers.
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Narvios, Leahlou E., Hubert G. Quiñones, and Florenda B. Gabuya. "Hospitality management program evaluations: Bases for curriculum enhancement." Brazilian Journal of Science 2, no. 12 (2023): 10–18. http://dx.doi.org/10.14295/bjs.v2i12.386.

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Global standards in Hospitality Management in terms of academic learning and practical skills are very stiff competition in the industry. Interns' level of performance due to the individual KSA (Knowledge, Skill, and Attitude) evaluation CTU-Main HM collected. However, the internship performance of the Trainee depends individually in terms of KSA. A quantitative method structured questionnaire and distributed to evaluate how the individual factors of interns that would help determine the curriculum enhancement based on the results. Essential insights that advance understanding of the efficient design and informed management of internship programs based on evaluations among students can be invaluable in measuring outcomes from the internship program and the entire professional instruction program for future Hospitality Management professionals. It provides perspectives on coursework, activities, and suggested curriculum changes. Integrating program and internship assessment is appropriate since internships are part of the program. It attempted to explore the academic performance and internship performance in terms of KSA and personality of hospitality management students by examining their capacity before the internship and their skills enhancement needed for the internship experience following its completion. It reveals that an interaction that influence the individual factors is essential in shaping student expectations of the internship. Individual and organizational factors regarded as influencers on interns' experience, training factors about the transition of environment that regulate interns' experience and characteristics serve as mediators to the internship experience.
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Nghia, Tran Le Huu, and Nguyen Thi My Duyen. "Internship-related learning outcomes and their influential factors." Education + Training 60, no. 1 (2018): 69–81. http://dx.doi.org/10.1108/et-02-2017-0030.

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Purpose The purpose of this paper is to explore the experiences of Tourism and Hospitality interns in Vietnam to identify dimensions of internship-related learning outcomes and factors influencing these learning outcomes. Design/methodology/approach In total, 12 in-depth interviews were conducted with 12 interns to identify the dimensions of internship-related learning outcomes. Following the interview, an online survey, which was designed based on the results of content analysis of the interviews, was used to collect data from 319 interns from ten Vietnamese universities. Exploratory factor analysis, descriptive statistical analysis, independent samples t-tests, and one-way ANOVA tests were used to find answers to the research issues. Findings Qualitative and quantitative analysis showed that from the students’ perspective, internships helped them consolidate the existing knowledge and skills, further develop relevant professional skills, shape their career paths, and change their learning attitudes and behaviors. The analysis also indicated that student engagement and the extent to which they are involved in tasks during the internships could influence the learning outcomes they gained from the internships. Research limitations/implications This study completely relied on students’ perceptions and ratings. Practical implications The study findings indicate that universities need to pay greater attention to student engagement. By encouraging collaboration between interns and their mentors and organizing activities for interns to utilize their knowledge, universities will improve students’ learning experience during the internship. Originality/value This mixed-method study expands our understanding about internship-related learning outcomes and influential factors using the perspectives of interns in a developing country. It has important implications for higher education institutions and students to improve the effectiveness of internships.
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Shikha. "Hospitality Workplace Environment, Family Support and Career Commitment: An Empirical Investigation of Hospitality Interns." Journal of Information Systems Engineering and Management 10, no. 27s (2025): 355–68. https://doi.org/10.52783/jisem.v10i27s.4417.

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Introduction- A hospitality internship is an excellent way for emerging professionals to gain valuable hands-on experience. It is still unclear how career commitment is influenced during this critical stage of professional development. The study aims to explore the impact of workplace environment and moderation influence of family support on interns’ career commitment. Methods- The study population was among the hospitality students in India pursuing internships in hotels. The interns’ opinions were analyzed empirically by employing a structural modelling (PLS-SEM) technique. Results- The findings of the study demonstrated a career commitment among students towards the hospitality industry is strongly influenced by work-environment and pay & perks aspects. However, career development opportunities did not report any significant effect on ‘career commitment’ among students. Notably, the family support also did not reveal any moderation influence in determining students’ insight about ‘workplace-environment’ and ‘career-commitment’ towards the hospitality sector. These findings advance the knowledge about the way how students’ perceive the workplace-environment affecting their career-commitment in the hospitality sector. Discussion- This study explicitly emphasizes the impact of workplace environment and family support on career commitment both in academic literature and in practical recommendations. The study emphasizes the value of integrating TPB and SET in analyzing career commitment behavior and provides insight into how to improve internship programs and increase retention.
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Wang, Chung-Jen, and Hsin-Yun Hsieh. "Effect of Deep Learning Approach on Career Self-Efficacy: Using Off-Campus Internships of Hospitality College Students as an Example." Sustainability 14, no. 13 (2022): 7594. http://dx.doi.org/10.3390/su14137594.

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Off-campus internships are among the policies implemented over the years to reduce the academic gap in the hospitality industry. Additionally, career decision making is unavoidable for college students, who can use different learning strategies in internships to gain knowledge beyond textbooks and determine their future direction. Our research aims to explore the mediating role of self-regulated learning in the relationship between deep learning approach (DLA) in hospitality internships and career self-efficacy. Moreover, it uses cognitive engagement as a moderator to explore the relationships between the three constructs. Data are collected through stratified sampling from hospitality college students in Taiwan who completed off-campus internships. Descriptive statistics are employed, and confirmatory factor analysis and structural equation modeling are conducted to analyze the data. Results indicate the following: (1) DLA has a positive influence on self-regulated learning. (2) Self-regulated learning has a positive influence on career self-efficacy. (3) DLA has a positive influence on career self-efficacy. (4) Self-regulated learning mediates the effect of DLA on career self-efficacy. (5) Cognitive engagement moderates the effect of DLA and self-regulated learning on career self-efficacy. Theoretical and practical implications are also discussed.
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Avleeva, Evelina, Jessica Wickey Byrd, Stephen Pratt, and Vanessa Gonzalez. "The internship experience: Students’ self-evaluations of soft skill development during hospitality internships." Journal of Hospitality, Leisure, Sport & Tourism Education 36 (June 2025): 100552. https://doi.org/10.1016/j.jhlste.2025.100552.

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Mazlan, Nor Hafizah, Wan Rusni Wan Ismail, Nur Aqilah Shabudin, and Elyssa Maisarah Ahmad Russlin. "TVET Graduates as a Feeder for Hospitality Workforce Bubble: A disruption in culinary workforce supply chain." Environment-Behaviour Proceedings Journal 8, SI15 (2023): 181–87. http://dx.doi.org/10.21834/e-bpj.v8isi15.5084.

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Internships play a significant role in students' development as they help to prepare the student for real-life work experience. This research is carried out using a quantitative method, and data are collected from culinary art students before and after their internship, and the differences are recorded. A total of 70 students are involved in this study, and to ensure the validity of the findings, the same group of students is required to answer the survey. Findings indicate significant differences in students' intentions after the internship due to problems related to bullying, sexual harassment, long working hours, and hijab discrimination.
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McClean, Cole, Michael A. Odio, and Shannon Kerwin. "Exploring the Influence of Stimulus Events: A Case Study of Undergraduate Student Internships." Sport Management Education Journal 14, no. 1 (2020): 12–24. http://dx.doi.org/10.1123/smej.2018-0026.

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Internships are crucial in many sport management students’ paths to the sport industry. This mixed-methods case study sought to understand the nature of events occurring in sport management internships and the impact on two outcomes: student career decision making and subjective well-being. Pre–post internship surveys (n = 23) and follow-up interviews (n = 21) identified stimulus events, if intern expectations were met, and if career intentions or subjective well-being were shifted. For participants, stimulus events involved different aspects of the internship (e.g., tasks, supervisor, social interactions, inclusivity, and the environment), and the perceptions of outcomes related to internships varied. In line with image theory, participants followed four impact pathways, with the focus on stimulus events influencing career intentions and then well-being as a result, or conversely well-being then career intentions. The findings have important theoretical and practical implications for both sport management educators and organizational supervisors that can help ensure mutually beneficial experiences for all parties involved.
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Sitepu, Yulia Kurnia Sari, Wolter Parlindungan Silalahi, Merry Silalahi, Hanna Manurung, and Karteria Lumbantobing. "A Phenomenological Study: Tourism Students’ Views on Hotel Internship Experiences in Indonesia." EDUKATIF : JURNAL ILMU PENDIDIKAN 4, no. 6 (2022): 7928–36. http://dx.doi.org/10.31004/edukatif.v4i6.4255.

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This study explored the lived experiences of tourism students interning in a hotel in Indonesia. Using a qualitative research design, the data was collected from four tourism students enrolled in undergraduate degree program at a public college in northern Indonesia using semi structured interviews. The study findings showed that students acquire new knowledge and have a good day off during their internship. During their internship, they gained new knowledge, such as collaboration effort, time management, hospitality, cleanliness and order. In the collaboration effort, students can design a better learning environment, and the collaboration among supervisors raises students' achievement. In addition to receiving access to templates they may use immediately to write their reports and submit them to their college advisor, they would learn what a weekly report was, how to construct one, and other related information. Additionally, this study would be helpful for their juniors who will conduct internships in the future. Future studies might enhance the comprehension of how interns socialize and how it relates to their learning, performance, and fulfilling experiences during internships.
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Canet, Lena, Louisito Cajanding, and Jocelyn Benter. "The Role of the Virtual Facilitator's Supervisory Style on Virtual Internship Learning: A Phenomenological Inquiry." INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH AND ANALYSIS 05, no. 06 (2022): 1469–81. https://doi.org/10.5281/zenodo.6682971.

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The aim of this study is to assess the influence of virtual facilitators’ supervisory styles in the virtual intern contingencies, environmental contingencies, and the intern’s motivation, satisfaction and learning, particularly in the hospitality management program. In this phenomenological study, twenty students who completed their internship remotely and met with their supervisor once a week for synchronous sessions, as well as five virtual internship facilitators who all had a lot of experience with interns but none had ever had to supervise interns remotely, were interviewed one-on-one via the digital platform Zoom. The recordings were then transcribed and analyzed. The key findings of the study agreed well with literature as to how virtual internships benefit student interns (Aarons, 2019; Seyitolu & Yirik, 2015). The experience allowed learners to achieve work experience while developing basic and specific skills. Even though study's findings are restricted in their comprehensiveness given the small sample size, they did reveal some insights into virtual internships and their significance to stakeholders.
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Wisch, Richard J. A. "Using a Review of the Literature on Internships to Develop Effective Hospitality Internship Programs: A Report of the Internships Technical Committee." Hospitality & Tourism Educator 1, no. 2 (1988): 16–36. http://dx.doi.org/10.1080/23298758.1988.10685376.

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Tabacchi, Mary H., and Rodney G. Stoner. "Faculty Internships." Cornell Hotel and Restaurant Administration Quarterly 27, no. 2 (1986): 46–49. http://dx.doi.org/10.1177/001088048602700217.

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Zopiatis, Anastasios, Constantinos Papadopoulos, and Yiannis Theofanous. "A systematic review of literature on hospitality internships." Journal of Hospitality, Leisure, Sport & Tourism Education 28 (June 2021): 100309. http://dx.doi.org/10.1016/j.jhlste.2021.100309.

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Tse, Tony S. M. "What Do Hospitality Students Find Important About Internships?" Journal of Teaching in Travel & Tourism 10, no. 3 (2010): 251–64. http://dx.doi.org/10.1080/15313221003792027.

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Chen, Fei-Chuan, Edward C. S. Ku, Yi-Hwan Shyr, Fei-Hung Chen, and Shuo-Shiung Chou. "Job Demand, Emotional Awareness, and Job Satisfaction in Internships: The Moderating Effect of Social Support." Social Behavior and Personality: an international journal 37, no. 10 (2009): 1429–40. http://dx.doi.org/10.2224/sbp.2009.37.10.1429.

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This study was aimed at determining how job demand and emotional awareness affect the job satisfaction of students. Internships are vital for hospitality students because they allow them to experience real job situations while they are in school, thus providing them with realistic expectations about their careers. Participants were 632 Taiwanese undergraduates of hospitality internships who were recruited using a mailed questionnaire survey. The model and hypotheses were tested using a structural equation modeling (SEM) approach. Results indicated that emotional job demand and emotional awareness were positively associated with emotional display rules, and emotional display rules were positively associated with job satisfaction, with social support playing a moderating role.
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Wisch, Richard. "Stressing The Practical Side of Training Hospitality Students Through Internships." Hospitality Education and Research Journal 12, no. 2 (1988): 483. http://dx.doi.org/10.1177/109634808801200260.

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During my years of working within the confines of the private country club world, one educational issue is clear in my mind and needs to be addressed. It has been my observation, that, many hospitality students in the United States discover too late that they were not suited to a career in the hospitality field because they were improperly guided by instructors as to the realities they will encounter in this profession. In considering a career in hospitality management one must first remember it is seldom glamorous. It is not at all like the popular television show “Hotel.” One must combine theoretical textbook knowledge and an equal amount of time working within the everyday structure of a properly-run establishment, be it a private country club, hotel or a fine restaurant. Then and only then can one truly assess if he or she is heading in the right direction. It is time for us in the United States to follow the practices that are so successful all over Europe. There greater emphasis is placed on job training for all students taking courses in the hospitality field, regardless of how high their goals are. The approach fosters the idea of dividing each semester equally between the classroom and a working establishment. By using this method, we give students the opportunity to see the good and bad aspects of the profession and also give them the chance to decide early, perhaps within the first year, if this is the type of career they really want to pursue. The practice has been observed at some of the U.S. post-secondary hospitality programs to provide students with a theoretical orientation and then send them out into the work force with the illusion that they are totally capable of earning and demanding high salaries. Hospitality employers today are seeking students with a combination of theoretical and “quality” practical training which provides a basis of knowledge on which the employing company can build. Only the internship experience can teach a student how to cultivate the wonderful gifts of communication, tolerance and interpersonal skills. While textbook knowledge is of the utmost importance, it must be coupled with on-the-job training to provide the student with a suitable entre to a career in hospitality, one which will hopefully be both stimulating and rewarding. The key to fulfilling this goal is through the use of a supervised, professional internship experience for students in post-secondary hospitality programs. Only this type vehicle affords them the best opportunity of applying the theory learned in the classroom to the practical working environment.
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Petrillose, Michael J., and Rhonda Montgomery. "An Exploratory Study of Internship Practices in Hospitality Education and Industry's Perception of the Importance of Internships in Hospitality Curriculum." Journal of Hospitality & Tourism Education 9, no. 4 (1997): 46–51. http://dx.doi.org/10.1080/10963758.1997.10685352.

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Robinson, Richard N. S., Lisa Ruhanen, and Noreen M. Breakey. "Tourism and hospitality internships: influences on student career aspirations." Current Issues in Tourism 19, no. 6 (2015): 513–27. http://dx.doi.org/10.1080/13683500.2015.1020772.

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Wang, Yao-Chin, Ruiying Cai, Chu-En Yang, and Hailin Qu. "Coping Strategy in Hospitality Internships: A Mixed Method Approach." Journal of Hospitality & Tourism Education 27, no. 1 (2015): 10–19. http://dx.doi.org/10.1080/10963758.2014.998765.

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Farmaki, Anna. "Tourism and hospitality internships: A prologue to career intentions?" Journal of Hospitality, Leisure, Sport & Tourism Education 23 (November 2018): 50–58. http://dx.doi.org/10.1016/j.jhlste.2018.06.002.

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Cuneen, Jacquelyn, and M. Joy Sidwell. "Interns in Professional Sport: An Investigation of Gender Parity on the Job." Sport Management Education Journal 3, no. 1 (2009): 92–109. http://dx.doi.org/10.1123/smej.3.1.92.

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Internships permit sport management students to link classroom learning to the professional environment. Since internships provide students with opportunities to learn on-the-job and test their skills in the marketplace, the experiences should be uniformly beneficial to all students regardless of gender. This study was conducted to describe internship work conditions (i.e., opportunities to perform in essential marketplace functions) for male and female sport management interns assigned to ‘Big Four’ professional sport organizations. Participants were 74 sport industry professionals who supervised a total of 103 interns over a one-year period. A X2 Test of Independence found that male and female interns working in professional sport had comparable opportunities to perform and learn on the job. Differences in opportunity, hiring practices, and on-the-job benefits emerged primarily as a function of job specialization (e.g., operations, marketing, venue management), league/association, or gender of the internship supervisor rather than gender of the interns.
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Ferreras-Garcia, Raquel, Jordi Sales-Zaguirre, and Enric Serradell-López. "Competences in higher education tourism internships." Education + Training 62, no. 1 (2019): 64–80. http://dx.doi.org/10.1108/et-04-2019-0074.

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Purpose The purpose of this paper is to examine the level of correspondence between the academic training received by students and the demands of the job market. This was achieved by analysing the competences that are developed in internships to provide useful information for universities, students and tourism companies. Design/methodology/approach A quantitative analysis was carried out using questionnaires administered to the supervisors of students on curricular internships. The level of tourism competences of students on the bachelor degree in Tourism and Hospitality Management at the School of Tourism and Hospitality Management Sant Ignasi was assessed. A descriptive analysis and comparisons of means were carried out to investigate differences in competences between students undertaking internships, according to the hotel department and category. Findings The results of the study indicate that students undertaking internships improve their competences. Whether they undertake internships in one department or another does not affect the level of achievement of most competences. However, the category of a hotel does influence the level of development of the acquired competences. Research limitations/implications A questionnaire should be administered to students on their perceptions of the achievement of competences, as this could be compared with the supervisors’ perceptions. Practical implications The study generates extremely valuable information for companies, universities and students, as it reveals which competences are attained and to what extent. Based on these results, universities can adapt their training activities and the hotel industry will have information on learning processes during internships. Originality/value The analysis provides an innovative research, a real assessment by employers of the competences attained. It also identifies the need for more research on the subject related to employers’ perceptions of the level of competences that students develop in the workplace.
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Canziani, Bonnie Farber. "Values-based Internships: Combining TEFI Values, Career Internships, and Community Engagement." Journal of Teaching in Travel & Tourism 14, no. 2 (2014): 129–48. http://dx.doi.org/10.1080/15313220.2014.907957.

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Crawford, Alleah, Melvin R. Weber, and Dori Dennison. "Using Hospitality Coursework and Internships to Develop Student Leadership Abilities." Journal of Teaching in Travel & Tourism 14, no. 4 (2014): 386–406. http://dx.doi.org/10.1080/15313220.2014.963189.

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Mejia, Cynthia, and Jessica Wickey-Byrd. "Boundary crossing, internships, and the hospitality & tourism talent pipeline." Journal of Hospitality, Leisure, Sport & Tourism Education 33 (November 2023): 100441. http://dx.doi.org/10.1016/j.jhlste.2023.100441.

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Losekoot, Erwin, Earney Lasten, Anne Lawson, and Beverly Chen. "The development of soft skills during internships: The hospitality student’s voice." Research in Hospitality Management 8, no. 2 (2018): 155–59. http://dx.doi.org/10.1080/22243534.2018.1553386.

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Anggayana, I. Wayan Agus. "THE ISSUE OF CULTURE ON HOSPITALITY STUDENTS IN LANGUAGE ACQUISITION." Jurnal Manajemen Pelayanan Hotel 6, no. 1 (2022): 301. http://dx.doi.org/10.37484/jmph.060130.

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This study aims to find the relationship between language acquisition and culture and its changes for hospitality students. The instruments used in this research are (a) daily notes, (b) an interview guide, and (c) a camera. Observation methods, interview techniques and documentation in the form of recorded speech results when conducting research. The subordinate relationship reflects a quality of the relationship that is only one-sided, meaning that cultural dynamics affect the dynamics of language acquisition for hospitality students. It is evidenced by the relationship that states language is the result of culture when compared to the language used by hotel students with Balinese in general. It is partly influenced by foreign tourists who often communicate with hospitality students, where the students practice and do internships. It can sharpen knowledge linguistically in language learning. Keywords: Hospitality Student, Language Acquisition, Culture, Linguistics.
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Zopiatis, Anastasios. "Hospitality internships in Cyprus: a genuine academic experience or a continuing frustration?" International Journal of Contemporary Hospitality Management 19, no. 1 (2007): 65–77. http://dx.doi.org/10.1108/09596110710724170.

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Vermolen, Nicole. "Reconceptualising success in hospitality internships: a new perspective on students’ achievement factors." Research in Hospitality Management 15, no. 1 (2025): 42–46. https://doi.org/10.1080/22243534.2025.2466696.

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Collins, Ayse, Ayse Dulger, Muharrem Tuna, and Muzaffer Uysal. "What hospitality and tourism higher educators learned from COVID-19: A case of Turkiye." Journal of Global Education and Research 8, no. 1 (2024): 49–67. http://dx.doi.org/10.5038/2577-509x.8.1.1296.

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Among all the sectors, the hospitality and tourism sector has been detrimentally affected by the impact of the COVID-19 pandemic. This research aimed to determine how changes have been experienced specifically in the Turkish tourism higher education and tourism sector. Twenty-seven academics from the hospitality and tourism education departments were interviewed. Most agreed that restrictions have limited student access to hands-on practical courses and internships, which are crucial to developing necessary competencies. Moreover, the results showed the curriculum does not always meet the needs of the hospitality industry for a trained and skilled workforce. The challenge is to decide what else should be taught and what methods and teaching approaches should be used. As a result, industry-academia cooperation is necessary to reassess the curriculum programs to meet sector needs considering the pandemic impacts.
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Ruhanen, Lisa, Richard Robinson, and Noreen Breakey. "A foreign assignment: Internships and international students." Journal of Hospitality and Tourism Management 20 (January 2013): 1–4. http://dx.doi.org/10.1016/j.jhtm.2013.05.005.

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Muhamad Bakhit, Nur Alia Batrisyia. "STUDENTS COMPETENCIES IN FRONT OFFICE TRAINING USING MCCLELLAND’S COMPETENCIES MODEL: A PILOT STUDY IN UNIVERSITI TEKNOLOGI MARA (UITM) CAWANGAN PULAU PINANG MALAYSIA." Asia Pacific Journal of Youth Studies 16, no. 1 (2025): 32–56. https://doi.org/10.56390/apjys.2025.1.32.56.56.

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The front office is the primary point of contact in the hospitality industry, making student competencies essential for service quality. However, despite formal training, many hospitality graduates face challenges in front-office roles due to gaps in competency-based education. Using McClelland's Competency Model, this study investigates the relationship between knowledge, skills, self-concept, personality traits, and motivation with student competencies. Using a structured questionnaire, a cross-sectional survey was conducted among 124 UiTM Cawangan Pulau Pinang hospitality students. Data were analyzed through descriptive statistics, exploratory factor analysis, and Spearman's correlation. The findings reveal significant correlations between all competency dimensions and student readiness, with self-concept and motivation showing the strongest associations. The study underscores the need for competency-based learning models integrating technical training with experiential learning and self-efficacy development. It also highlights the importance of structured internships, behavioural skill training, and industry collaboration to enhance student preparedness for front-office roles. In order to refine educational frameworks, future research should focus on competency assessments across the hospitality sectors. Keywords: Student Competencies, Front Office Training, McClelland’s Competency Model, Hospitality Education, Experiential Learning.
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Majarocon, Rey II, Sonio Apreyl Joy, Yanoc Floren Zoe, and Genesis Naparan. "Students' Journey in BS Hospitality Management Program." Edukasiana: Jurnal Inovasi Pendidikan 3, no. 4 (2024): 507–17. http://dx.doi.org/10.56916/ejip.v3i4.873.

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The field of hospitality management is rapidly evolving due to global tourism growth and technological advancements. This research delves into students' journeys in hospitality management programs, examining their motivations, experiences, challenges, and career aspirations. Researchers conducted interviews with fifteen BSHM students, employing a qualitative case study. The study reveals that students are primarily motivated by the program's activities, preparation, and the dynamic nature of the hospitality industry. Academic experiences are enriched by hands-on training, internships, and industry interactions, which are crucial for bridging theoretical knowledge and practical skills. However, students need help balancing work and study, meeting high expectations for practical proficiency, and navigating a competitive job market. Career aspirations among students are diverse, ranging from hotel management and event planning to entrepreneurship and consultancy. The research underscores the necessity for academic institutions to continually adapt their programs to meet industry standards and student needs, ensuring graduates are well-prepared for the evolving demands of the hospitality sector. This study provides valuable insights for educators, policymakers, and industry stakeholders to enhance educational practices and support student success in this vibrant field.
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