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Dissertations / Theses on the topic 'Hotel and catering industries'

Author: Grafiati
Published: 4 June 2021
Last updated: 14 February 2022

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1

Walsh, T. "Pay and employment in GB private service sector with particular reference to the hotel and catering and retailing industries." Thesis, University of Bath, 1987. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.379580.

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2

Chan, Chi-hung Dominic, and 陳志鴻. "Students' experiences during an industrial placement and their impact on course outcomes in a higher diploma programme." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B30244183.

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3

Clark, John R. "Relationship between productivity and catering technology in the hotel and catering industry." Thesis, Sheffield Hallam University, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.388457.

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4

Lucas, Rosemary. "Employee relations in the hotel and catering industry." Thesis, Manchester Metropolitan University, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.337843.

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5

Whitaker, Marian. "The employment implications of information technology in the hotel and catering industry." Thesis, University of Brighton, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.305796.

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6

Pang, Yuet Ngor. "Catering to employment needs : the occupations of young Chinese adults in Britain." Thesis, University of Warwick, 1993. http://wrap.warwick.ac.uk/36175/.

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This study investigates the occupations of 16-30 year old British Chinese. It is intended as a contribution to the general literature on the Chinese in Britain, and to the literature on occupational choice/entry into work in which there have been no studies in Britain on this ethnic group. The aims of this research are two-fold: first, to establish the location of young Chinese adults in the British labour market; and second, to establish why they are positioned at their current level in the occupational structure. This involved the testing of the hypothesis that a bimodal distribution exists
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7

Nuri, Julinda. "A study of capital structure in the U.K. hotel and retail industries." Thesis, University of Surrey, 2000. http://epubs.surrey.ac.uk/906/.

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Modigliani and Miller's (1958) irrelevance theory established the foundations of capital structure theory. They showed that, in a capital market free of taxes, transaction costs, asymmetric information, and other frictions, the value of the firm is independent of its capital structure choice. Most of the capital structure theory development that followed tested the irrelevance theory with more realistic assumptions regarding market frictions and information asymmetries. The vast amount of empirical research into the extent and effects of bankruptcy costs and taxes on capital structure, as well
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8

Ladkin, Adele. "An analysis of the career paths of hotel managers in the UK." Thesis, University of Surrey, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.307739.

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9

Skala, Zdeněk. "Horský hotel." Master's thesis, Vysoké učení technické v Brně. Fakulta stavební, 2013. http://www.nusl.cz/ntk/nusl-226182.

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The building will be situated by the village Slupečná near the Lipno dam and located on the land that slopes to the south. It’s designed as a separately standing, four-storey. The technology of implementation is a brick. The construction system is designed as a longitudinal wall system stiffened in the transverse direction inner supporting walls. The concrete breeze blocks from the company BS Klatovy are used as main building material. Basic constructions are designed as planar and out of plain concrete and reinforced concrete. Stiff reinforced concrete prefabricated and prefamonolitic ceiling
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10

Jalali, Nasim. "Entertainment & Arts’ effect on Hotel & Restaurant Industries : An Empirical Study of Sweden." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Economics, Finance and Statistics, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-23551.

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The purpose of this study is to examine the relationship between the presence of the Arts (the arts, and museums) and Entertainment (Sports) industries and the core of the hospitality industry, being hotels and restaurants, in Sweden. More specifically, it deals with how the development of sport, the arts and museum industries is related to the development of Hotel and Restaurant industries in the country. This has been tested by multiple regression models and results do not reject the first hypothesis of the study which is the positive relationship between the development of Entertainment and
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11

Choi, Hyeyoon. "The Role of Physical Environments on Customer Engagement in Service Industries." The Ohio State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=osu1408586779.

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12

Koburtay, Tamar. "The congruity in female-leader role stereotypes in the Jordanian hotel sector." Thesis, University of Huddersfield, 2017. http://eprints.hud.ac.uk/id/eprint/33807/.

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The main aim of this research is to examine and contextualise how employees stereotype ‘leader roles’ and ‘female roles’ to determine if there is a mismatch between these roles. It also aims to understand how the possible incongruity between leader role and female role stereotypes may lead to prejudicial evaluations towards female leaders by the application of the role congruity theory of prejudice toward female leaders. Given that there is an under-representation of women in leadership and decision-making positions in the hotel sector in Jordan, this thesis seeks to extend this theory by scru
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13

Ineson, Elizabeth M. "The predictive validity of criteria used in the selection of students for undergraduate courses and graduate training in hotel and catering management." Thesis, Keele University, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.358051.

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14

Chan, Man Leong Benny. "A case study of the provision of hotel and catering management education at the Hong Kong Polytechnic University : a mismatch of expectations." Thesis, University of Leicester, 2002. http://hdl.handle.net/2381/30993.

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15

Dusek, Gary A. "COMPARATIVE ANALYSIS OF SERVICE ORIENTATION AND SERVICE CLIMATE IN THE UNITED STATES AND RUSSIAN HOTEL INDUSTRIES." NSUWorks, 2014. http://nsuworks.nova.edu/hsbe_etd/28.

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The purpose of this study is to evaluate individual hotel employee perceptions of their service orientation and the support they receive from co-workers and their employer to discover the impact of these perceptions on the employee's feelings of their job satisfaction, commitment to their organization, their intention to leave their organization and intention to leave their industry. A comparative analysis of results from the United States and Russia reveals differences in these relations in the two countries. Analysis using Partial Least Squares Path Modeling for developing a measurement mode
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16

Ole-Sein, Kone. "Assessment of Essential Competencies in the Hospitality Industry." Thesis, University of North Texas, 1994. https://digital.library.unt.edu/ark:/67531/metadc279381/.

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The hospitality industry in recent years has become intensely competitive. Better communication between industry professionals and educators is important for university programs to provide relevant learning experiences for students. The purpose of this study was to determine competencies that hotel and restaurant professionals deem necessary for the success of graduates in the industry. Thirty supervisors of hotel and restaurant management majors who graduated from the University of North Texas from 1990 through 1992 responded to the research questionnaire. The supervisors were given 36 compet
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17

Davies, Brian. "Extending the industrial organisation paradigm with reference to the economic analysis of the U.K. hotel and package tour industries." Thesis, Staffordshire University, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.326733.

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18

Patah, Mohd Onn Rashdi Abd. "Developing a career in the Malaysian hotel industry : a narrative analysis of the career experiences of local middle managers." Thesis, University of Warwick, 2017. http://wrap.warwick.ac.uk/104249/.

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The career pathways and aspirations of the next generation of hotel managers have not been previously documented or studied thoroughly, primarily because the majority of available studies have focused on the success stories of current hotel general managers. Many career-related studies have highlighted the importance of career development, and the purpose of this study was to address this gap in the research in the hotel industry by exploring the career pathways of middle managers through the understanding of their educational and training background, career experiences, factors that contribut
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19

Bunzel, Dirk. "Real numbers, imaginary guests, and fantastic experiences : the Grand Seaside Hotel and the discursive construction of customer service /." View thesis, 2000. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20031121.101443/index.html.

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Thesis (PhD) -- University of Western Sydney, 2000.<br>Includes index. "November 2000" "Submitted in fulfillment of the requirements for the degree, Doctor of Philosophy, University of Western Sydney" Bibliography: leaves 321- 345.
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20

Kumbárová, Ludmila. "Návrhy na zlepšení služeb hotelu U Hraběnky." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2016. http://www.nusl.cz/ntk/nusl-234798.

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The thesis deals with the issue of enhancing the quality of providing services at a real hotel in Telč, the Vysočina Region. The hotel is in need of certain adjustments in purpose to improve current services. When processing this thesis I delt with factual economic, operating and technical figures connected to the latest economic activity of the hotel. In the proposal part I presents series of suggestions that could recondition provided services, and therefore, draw attention of more customers. It is indisputable that a considerable amount of money would be necessary to invest first. However,
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21

Izák, Filip. "Návrhy na zlepšení služeb hotelu Myslivna." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2017. http://www.nusl.cz/ntk/nusl-316867.

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This diploma thesis deals with the issue of enhancing quality of services provided in the Myslivna Hotel. It is necessary to increase the level of current services by a number of measures. When working on my thesis, I based on real economic, operational and technical data carried out within full operation of the Myslivna Hotel. In the innovation section I present measures that can lead to an increasing trend of occupancy and the quality ot the services provided there. There is a need to spend a considerable amount of money on the realization of all the proposals, but their return shoud definit
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22

Yip, Lilian Lai Hang. "Developing the employability competency for the tourism and hotel industry in Hong Kong." Thesis, University of Nottingham, 2017. http://eprints.nottingham.ac.uk/41927/.

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In 2000, Hong Kong had a major educational reform, which aimed to address the inadequacies of the previous education system in order to enable the majority of Hong Kong’s population to achieve lifelong learning and an all-round education. These are also the overall aims of education in Hong Kong for the 21st century. A new education structure and new curricula for primary and secondary schools were some of the focuses of the reform. The tourism and hotel industry is one of the four pillar industries in Hong Kong. As a growing service industry, it relies heavily on the quality of their employee
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23

Salem, Mohamed Mahmoud. "Determinants of foreign direct investment in commercial real estate and hotel sectors for selected MENA countries." Thesis, Liverpool John Moores University, 2011. http://researchonline.ljmu.ac.uk/6015/.

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Developed, maturing, and emerging market countries are making considerable progress in the legal and institutional reforms necessary to allow and facilitate real estate and tourism (specifically hotel) foreign direct investment (FDI). From a political perspective, countries used to view real estate as one of the "crown jewels" of an economy (Lynn, 2007). No longer does this view hold consistently across countries as countries have recently recognised that real estate and hotel FDI is a way to encourage fixed capital investment, create jobs, and to introduce best practices from multinational co
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24

Low, Tiffany Anne. "Influence of consumer values and sustainable business practices on brand loyalty within luxury hotels." Thesis, University of Bedfordshire, 2012. http://hdl.handle.net/10547/323658.

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Despite the recent recession, the economic growth of recent decades has created a group of so-called ‘Global-Elites’ (CeMoRe, 2010). Small in number, but high in net worth and influence they are influential in the creation of, and desire for consumption, often portrayed as luxury, privilege, prestige, and 'class'. The tourism industry has also benefited from growth, with demand predicted to double by the year 2020, reaching an estimated $14.95 billion (World Tourism & Travel Council, 2010). Much of this growth has been at the top end, as Keissling et. al. (2009) note an unprecedented rise in d
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25

Getty, Juliet M. (Juliet Margolin). "An Investigation of the Perception of Delivered Quality at Different Levels of Organizational Hierarchy in Services." Thesis, University of North Texas, 1993. https://digital.library.unt.edu/ark:/67531/metadc278751/.

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The overall purpose of this research was to add to existing theory of quality pertaining to the service provider's perception of quality. Quality in the service industry is difficult to assess because of the intangible, heterogeneous and labor intensive nature of services. In addition, personnel have varying perceptions of delivered quality based on their position within the organizational hierarchy. This study enhanced the Service Quality Model developed by Zeithaml, Berry, and Parasuraman (1988). An additional gap ("gap 6") was hypothesized and investigated. This gap describes the difference
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26

Chantrel, Étienne. "Croissance, concurrence et TIC." Thesis, Paris, ENST, 2013. http://www.theses.fr/2013ENST0091/document.

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L’obsession pour la croissance économique domine le discours politique. Le déterminant principal de la croissance de long terme avancé par les théories de croissance endogène est l’innovation, mais l’environnement institutionnel de l’activité économique est également un élément primordial d’explication du rythme de la croissance, et en particulier, au sein de cet environnement, la concurrence, dont le rôle est très discuté. L’objet de cette thèse est d’étudier certaines dimensions de la croissance, de ses déterminants et des politiques qui cherchent à la favoriser, en particulier l’innovation
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27

Fernández, Ana Belén Martin. "Tourism and economic development : retaining competitive advantage through clustering, learning and innovation in the Costa del Sol." Thesis, University of Bedfordshire, 2002. http://hdl.handle.net/10547/560723.

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This research investigates the role of clustering, learning and innovation in retaining competitiveness in an existing tourism area in a peripheral region of Europe. To do this it draws on the tourism resort area known as the Costa del Sol in southern Spain. Structurally, it focuses on hotel and catering businesses, which are considered to be at the heart of the tourism industry. Tourism is shown not only to be fundamental to the development ofthis coastal agglomeration, but also critical to the development of the province of Malaga (of which the Costa del Sol is a part) and the wider region o
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28

Brychtová, Adéla. "Návrhy na zlepšení služeb hotelu." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2018. http://www.nusl.cz/ntk/nusl-377623.

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This diploma thesis deals with suggestions for improving the services of Hotel U Labutě in Žďár nad Sázavou. It is a small hotel with a number of competitive hotels. An important part of the work is an analysis of the current condition of the hotel and proposals for solving specific shortcomings found during the analysis. The purpose of the proposals is mainly to improve the quality of the services provided and increase the attendance of the hotel restaurant.
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29

Vivian, Leticia Carvalho. "A qualidade no serviço hoteleiro : um estudo de caso na cidade de Gramado-RS com base no modelo SERVQUAL." reponame:Repositório Institucional da UCS, 2016. https://repositorio.ucs.br/handle/11338/2476.

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O turismo é um dos setores que mais cresce, gerando emprego e renda em todo mundo, tornando-se um fator importante para o desenvolvimento econômico. Dentro do turismo, o setor hoteleiro destaca-se na economia do país em razão da capacidade de atender a demanda causada pelo deslocamento de pessoas. O objetivo da presente pesquisa é analisar, com base no modelo SERVQUAL, a qualidade do serviço hoteleiro oferecido pela cidade de Gramado – RS. Este estudo tem caráter exploratório, de natureza qualitativa. Para isso, utilizou-se de um levantamento bibliográfico (em banco de dados e nos principais p
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30

Alvarez, Dominique. "Enseigner l'analyse sensorielle du vin, ressorts didactiques et déjà-là sensoriel de l'enseignant , études de cas en didactique clinique." Thesis, Toulouse 2, 2019. http://www.theses.fr/2019TOU20079.

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L’analyse sensorielle des vins est un objet d’enseignement omniprésent dans les formations des lycées professionnels et techniques du domaine de l’hôtellerie-restauration. Sa partie olfactive est particulièrement difficile à enseigner. La double compétence à acquérir s’articule autour du sentir (les odeurs et les arômes) et du dire (valorisation orale de la description du vin aux clients du restaurant). Pour tenter de rendre moins opaque cet enseignement, nous nous appuyons sur la pratique sociale de référence de la sommellerie. Nous convoquons la didactique clinique pour poser le cadre théori
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31

Ivana, Blešić. "Квалитет хотелских услуга као фактор тржишног позиционирања у бањама Западноморавске бањске зоне". Phd thesis, Univerzitet u Novom Sadu, Prirodno-matematički fakultet u Novom Sadu, 2010. https://www.cris.uns.ac.rs/record.jsf?recordId=73291&source=NDLTD&language=en.

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Захтев за бољим квалитетом производа и услуга, један је од најважнијих стратешких приоритета с којим се суочавају хотелска предузећа. Хотели који се определе за примену концепта квалитета као кључног фактора успеха требало би да постигну пораст задовољства корисника (гостију), односно, да се успешно позиционирају на тржишту и тако остваре већи профит. У раду се испитује концепт и мерење квалитета услуге у хотелском сектору. Приказани су резултати анкетног истраживања који се односе на очекивања и перцепције корисника о квалитету услуге у бањским хотелима. Истраживање је спроведено у пет бања З
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32

Jourdain, Virginie. "L'Hôtellerie bruxelloise, 1880-1940: acteurs, structures et logiques spatiales d'un secteur multiforme." Doctoral thesis, Universite Libre de Bruxelles, 2011. http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/209798.

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Au-delà des perspectives offertes par les premières études historiques dans le domaine de l’hôtellerie, nous avons voulu souligner au travers de cette thèse combien l’hébergement temporaire payant dans la ville ne pouvait clairement pas se concevoir de manière unidimensionnelle. L’hôtellerie ne doit pas être considérée comme une industrie tournée exclusivement vers les habitudes touristiques des plus fortunés, ni être cantonnée aux chambrées ouvrières misérables. Entre ces deux extrêmes, quantité de maisons se sont adaptées à une multitude de demandes. A cet égard, Bruxelles, ville capitale, c
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33

Wang, Yen-Ju, and 王彥如. "The relationship between hotel catering service quality and customer revisit intention. The Example of Kindness-Hotel." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/s564aj.

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碩士<br>國立中山大學<br>企業管理學系研究所<br>106<br>In the past 10 years, the number of hotels has increased by 54,000 in Taiwan, but the number of visitors to Taiwan is much lower than the number of hotel rooms, resulting in the problem of oversupply. In addition, the number of domestic tourists to travel to Japan increased year by year, making domestic hotels face the most intense competition in recent years. The result of price competition only leads to failure. Therefore, how to attract new customers and improve the return of tourists is the competitiveness of hotel sustainable management. The purpose o
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34

Chang, Hannyun, and 張菡勻. "An Analysis of Corporate Social Disclosure： Catering and Food Industries." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/72087401636002899390.

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碩士<br>國立臺北大學<br>會計學系<br>100<br>The aim of this study is to analysis the corporate social disclosure（CSD）of the catering and food industries. Several serious events about the issue of food safety and hygienic have happened in Taiwan, causing the multitude wonder about the practice of corporate social responsibility（CSR）in the catering and food industries. Through this study we would like to know the attitude toward CSR, and the contents behind the CSD information of the catering and food industries. CSR is a widely discussed issue in recent years. It is a concept that an enterprise should
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35

Hsu, Chen Chun, and 陳俊旭. "The Operation Performance Evaluation of Hotel Industries." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/98263991492136158450.

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碩士<br>中華大學<br>應用數學學系(所)<br>96<br>This study uses the data envelopment analysis (DEA) to estimate and analyze the operation performance of 68 tourist hotels, and takes out the operation data from 2000 to 2007 in each hotel. This study puts the number of guest rooms, the number of people who stayed in the guest rooms, the number of staffs, and the average of room price as the input ones, and puts the rent income, total business income and the rate of using as the output ones. According to CCR and BCC model, estimates the business efficiency with the whole efficiency and the scale efficiency. The
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36

Hsu, Yu-Yen, and 許玉燕. "A Study On Service Marketing Strategies In Hotel Industries-the case of The International Tourist Hotel Industries In Taiwan." Thesis, 1999. http://ndltd.ncl.edu.tw/handle/xdh85b.

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碩士<br>元智大學<br>管理研究所<br>87<br>There are two major purposes of this research: 1. To investigate the hotel strategies of service marketing in Taiwan. 2. To study the relationship between the hotels performance and the their strategies of service marketing. Forty-two hotels were investigated by mailed questionnaires. Three hotels of them were selected to interview with their marketing managers. The results are stated as the following: 1. The internal marketing、external marketing and interactive marketing are the three dimensions of service marketing.
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37

Kim, Dong Jin. "The post-acquisition performance in the hotel and restaurant industries." 2006. http://digital.library.okstate.edu/etd/umi-okstate-1971.pdf.

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38

Ramrathan, Sathishah (Nishi). "Workplace discrimination against Durban University of Technology (DUT) trainees within the hotel and catering industry." Thesis, 2005. http://hdl.handle.net/10321/108.

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Thesis (M.Tech.: Office Management and Technology)-Durban University of Technology, 2005 xv, 129 leaves<br>The Constitution contains the Bill of Rights, one that is regarded as the corner-stone of democracy, as it enshrines the rights of all people and affirms the democratic values of human dignity, equality and freedom. Section 9(1) provides for the promotion of a society in which diversity of identity is respected and protected. The Employment Equity Act 55 of 1998, stipulates that designated employers implement affirmative action, thereby compelling organizations to eradicate all forms
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Chou, Tzu-Chun, and 周子峻. "The observation of Sabotage behavior of food service staffs - an example at the hotel catering." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/76668566120425948990.

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碩士<br>康寧大學<br>食品餐飲管理研究所<br>99<br>Among the banquet beverage activities, the essential staff has to interact with guests in a high-contact service. This feature is an extremely important factor in service business. The main factor of guests’satisfactions is attitude by how well the service is rendered. A less than genuine attitude of the service personal represents at severe sabotage. Therefore, staff’s behaviors mean the mot important decision for negative sabotage to seriously affect the service delivery. 　　The purpose of our study is to investigate the intention and the actual sabotage behav
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HUANG, YI-SHYUAN, and 黃宜旋. "Effects of Brand Extension Fit on Consumers’ Behavior Intention in International Tourist Hotel Outside Catering." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/70071010927431129340.

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碩士<br>輔仁大學<br>餐旅管理學系碩士班<br>94<br>Marketing in hospitality industry becomes diversity. Hotels have products itself and release a series of take-out goods to attract consumers and exalt hotel popularity and sale. The main purpose of the study is to explore consumer’s cognition of the brand extension in International Tourist Hotel, and analysis the influence of brand extension fit of the consumer behavior intention. The results of this study would be helpful to hotel practitioners. The samples were consumers of International Tourist Hotel's in north of Taiwan. Two hundred and twenty four quest
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LU, PAO-CHI, and 盧保吉. "Applications of Fuzzy AHP method in Catering wine supplier Case Study of Garden Villa Hotel." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/59494397825659260303.

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碩士<br>康寧大學<br>休閒管理研究所<br>104<br>According to Ministry of Economic Affairs and Statistics Department statistics, indicate that the growth rate of other restaurants and retail industry still outstanding,in the catering industry, wine is the best table drinks. With the change in consumer habits domestic food culture, the trend of Domestic wine prices gradually towards parity.The public are able to accept and consume wine,those peoples who are interested in wine can be convenient and pleasant to taste. For the food and beverage industry, the most important part of the supply chain management is th
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Chen, Chi-Fu, and 陳祺富. "Carbon Footprint Assessment of Accommodation Service In Hotel Industries – A Case Study on the International Tourist Hotel." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/a8h6v3.

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碩士<br>國立臺北科技大學<br>環境工程與管理研究所<br>101<br>Hotels carbon footprint assessment is still in its initial stage in Taiwan. The hotel industry focused on the problem of energy, but the environmental impact of the energy consumption is a little pondering. The carbon footprint is an easy way to explain the carbon dioxide emissions concept which can let the traveler know and understand their environmental impact of accommodation services. Through the extensive literature review, carbon footprint assessment of the hotel industry is well understood, including the scope, the method and functional unit used,
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Chen, Ching-yi, and 陳靜怡. "Effects of Corporate Social Responsibility on Corporate Performance in hotel industries." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/86mcc4.

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博士<br>國立彰化師範大學<br>財務金融技術學系<br>105<br>Abstract Corporate social responsibility (CSR) has received an increasing attention from practitioners and scholars in recent years. Business expected to play the role of corporate citizen in the community to obtain more substantial benefits. This study sampled five-star tourist hotel staff for the study participants to explore its impact on performance and understand the implementation of CSR. The results show that, first of all, the most important aspect of the implementation of CSR is "Shareholder/Corporate Government". Second, total of 11 assessment ind
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Pedroso, Rafaela Filipa Maurício. "A importância do catering nos eventos corporativos em unidades hoteleiras." Master's thesis, 2017. http://hdl.handle.net/10400.26/24641.

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Nos últimos anos, o setor dos eventos tem registado um crescimento significativo, sendo que os eventos corporativos ganham cada vez mais destaque, particularmente pela perceção das suas vantagens para as empresas. Com a evolução constante do mercado e a crescente exigência por parte dos consumidores, é fundamental que os eventos proporcionem momentos únicos, inovadores e de qualidade, superando as expectativas dos participantes. A aposta na disponibilização de serviços de qualidade é assim uma constante. A presente dissertação intitulada “A Importância do Catering nos Eventos Corporativos em
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Carvalho, Filipa Renata Calado Pinheiro de. "O “Uniform System of Accounts for the Lodging Industries”: case study Hotel Baía." Master's thesis, 2009. http://hdl.handle.net/10071/2028.

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Esta dissertação de mestrado procura explicar em que consiste o Uniform System of Accounts for the Lodging Industry (USALI), como ferramenta utilizada no controlo de gestão. Tem como objectivo descrever o modelo e qual a informação prestada no apoio à tomada de decisão. Pretende igualmente averiguar se o USALI está a ser utilizado numa empresa em Portugal, de que forma, quais as semelhanças e diferenças face ao modelo teórico e qual a informação para a gestão que a empresa retira para a tomada de decisões. Para esta finalidade utilizou-se como método de investigação o case study, tendo
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Chen, Chia-Chi, and 陳佳杞. "Home away from home! -Modeling Experience Quality and Place Attachment in the Hotel Industries." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/8ppy53.

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碩士<br>台南應用科技大學<br>生活服務產業系生活應用科學碩士班<br>105<br>According to statistics of Tourism Bureau (M.O.T.C.), Taiwan has 118 tourist hotels, a total of about 27,600 the number of rooms are in operation. And now, Taiwan is preparing to build the hotels are also increasing them. So, attract and keep customers are the biggest problems facing a hotel. A study to discuss simultaneously the relationships among experience quality, nostalgia, place attachment, and behavior intention is still lacking in the previous studies. The purpose of this study is to establish and examine the relationships among experience
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"Corporate environmental management in Hong Kong: case study of hotel and property management industries." 2001. http://library.cuhk.edu.hk/record=b5890573.

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by Chui Kar Yee, Ma Ying Ying Naomi.<br>Thesis (M.B.A.)--Chinese University of Hong Kong, 2001.<br>Includes bibliographical references (leaves 38-40).<br>ABSTRACT --- p.i<br>Chapter CHAPTER I --- INTRODUCTION<br>Objective --- p.1<br>State of the Environment --- p.2<br>Environmental Awareness --- p.4<br>Group Groups in Hong Kong --- p.5<br>Government Action --- p.8<br>Chapter CHAPTER II --- CORPORATE ENVIRONMENTAL MANAGEMENT --- p.11<br>Sustainable Development --- p.13<br>ISO14001 --- p.14<br>Chapter CHAPTER III --- CASE STUDY OF GREEN BUSINESSES IN HONG KONG<br>Environmental Performan
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Hsu, Yao-Hsuam, and 徐耀炫. "Quality Tourist Hotels Catering Services, Research The Relationship Between Customer Satisfaction and Loyalty -Take an Example Taoyuan City Tourist Hotel." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/a8r5z2.

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Lin, Yen-Chang, and 林衍章. "Research on Service Quality of Banquet Hall in Tourist Hotel- Integrating Points of View from Customer, Catering Sales and Banquet Service." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/4spnra.

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碩士<br>醒吾科技大學<br>觀光休閒系所<br>104<br>This study, based on the concept of service quality mode, examines the banquet service quality so as to improve customer satisfaction of hotel banquet service. Since the influences of quality of service, whether good or bad, is a major factor to customer satisfaction, it is worth further exploring what the key issues are to improve quality services. Lin, Chan and Tsai, sighting the restrictions of both traditional IPA and GA analysis, extended a new IPGA model by combining both. This model allows managers to strategize more accurately in accordance to performan
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江進華. "Research on Strategy of Management of Catering Industry by Innovative life Cycle ： A Case study of Kaohsiung Chateau De Chine Hotel." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/4y6xa4.

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碩士<br>康寧大學<br>休閒管理研究所<br>105<br>Because "City of cuisine" Taiwan long-term access to well-known, It is catering industry contribution. However, as times change consumer eating habits is very different than in the past. Then, competition form of catering industry already evolved, from the price competition to the quality competition, the theme competition and the cultural competition. Because the number of tourists increases, the Government actively fostering tourism and catering industry, catering industry promotion programmes to enhance international competitiveness, business management and h
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