Relevant bibliographies by topics / Hotel industry - South Africa

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Academic literature on the topic 'Hotel industry - South Africa'

Author: Grafiati
Published: 4 June 2021
Last updated: 1 February 2022

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Journal articles on the topic "Hotel industry - South Africa"

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Sucheran, Reshma. "Preliminary Economic Impacts of the COVID-19 Pandemic on the Hotel Sector in South Africa." African Journal of Hospitality, Tourism and Leisure 10(1), no. 10(1) (February 28, 2021): 115–30. http://dx.doi.org/10.46222/ajhtl.19770720-90.

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Emerging infectious diseases and pandemics place a substantial burden on global economies and public health. The hospitality industry and global health pandemics are fundamentally linked, and the sector is highly vulnerable to pandemics. The COVID-19 pandemic (coronavirus) has triggered an unprecedented crisis in the hospitality industry globally, and in particular, the hotel sector. As governments have introduced extraordinary measures to contain the virus, such as travel restrictions and physical distancing, which have brought the hotel sector to a standstill. This paper examines the preliminary economic impacts of the COVID-19 pandemic on the hotel sector in South Africa. The data for this paper is based on the hotel sector specifically, and is extracted from a larger dataset that examined the economic impacts of the COVID-19 pandemic on all accommodation establishments in South Africa. Online surveys were administered to accommodation establishment managers. Approximately 3 000 accommodation establishments were targeted, 482 responded, of which 67 were hotels. The study confirms that the hotel sector in South Africa has experienced severe economic impacts due to the COVID-19 pandemic, and a number of hotels face the risk of bankruptcy and permanent closure. Employment has also been substantially affected by job losses, reduced pay and staff made redundant. Current concerns facing hotels are cash flow, travel restrictions, guest cancellations, low consumer spending, the overall economic uncertainty of the industry, as well as the uncertainty of the COVID-19 pandemic.
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Elman oğlu Bağırov, Mehdi. "Development of the Sheraton hotel chainDevelopment of the Sheraton hotel chain." SCIENTIFIC WORK 65, no. 04 (April 21, 2021): 137–39. http://dx.doi.org/10.36719/2663-4619/65/137-139.

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The distribution of the world's hotel chains to more and more countries is also reflected in our country, and the development of this type of chain hotels is growing day by day. Along with the development of technology, the tourism infrastructure and its key element, the hotel industry, is also developing. Today, investments are being made in a planned way to modernize the hotel business, build new hotels, and introduce new technologies and forms of service. Sheraton Hotels and Resorts is an international hotel chain owned by Marriott International. Sheraton has 446 hotels with 155,617 rooms worldwide, including locations in North America, Africa, Asia, Central and South America, Europe, the Middle East and the Caribbean. Key words: hotel chains, investment, technology, hotel business, tourism infrastructure
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Van Der Merwe, M., and A. Wöcke. "An investigation into responsible tourism practices in the South African hotel industry." South African Journal of Business Management 38, no. 2 (June 30, 2007): 1–15. http://dx.doi.org/10.4102/sajbm.v38i2.579.

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This paper sheds light on the reasons for the limited uptake of responsible tourism initiative memberships by hotels in South Africa, despite South Africa being regarded as a leader in the field of responsible tourism policy, with the drafting of responsible tourism guidelines by the South African Department of Environmental Affairs and Tourism (DEAT). The International Centre for Responsible Tourism’s conference (hosted in South Africa) preceding the World Summit on Sustainable Development in 2002 resulted in the Cape Town Declaration, which was based on the guidelines developed by DEAT. There are currently two responsible tourism membership initiatives in South Africa. Non-experimental survey research was conducted among hotels about their understanding and implementation of responsible tourism practices. Sixty hotels responded to the survey, and it would appear that these hotels implement Corporate Social Responsibility/responsible tourism, though to varying extents. Many responding hotels do not participate in responsible tourism initiatives because of - amongst others - confusion about what the concept means, and a lack of awareness of such initiatives. This paper raises questions about the effectiveness of membership initiatives in promoting the implementation of responsible tourism practices and questions the importance of a common understanding and awareness of what responsible tourism entails in ensuring that policy is implemented.
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Mhlanga, Oswald. "Peer-to-peer-travel: is Airbnb a friend or foe to hotels?" International Journal of Culture, Tourism and Hospitality Research 13, no. 4 (December 11, 2019): 443–57. http://dx.doi.org/10.1108/ijcthr-05-2019-0087.

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Purpose The sharing economy has caught great attention from researchers and policymakers. However, due to the dearth of available data, not much empirical evidence has been provided. This paper aims to empirically assess the impacts of Airbnb on hotel performances in South Africa. Design/methodology/approach Using South Africa as a case study, the study measures the impacts of Airbnb on hotel performances on three key metrics, namely, room prices, occupancy and Revenue per available room (RevPAR). A difference-in-difference model is estimated using a population-based data set of 809 hotels from 2016 to 2018. Findings The results reveal that despite Airbnb significantly and negatively impacting on hotel occupancies it has a non-significant effect on hotel prices and RevPAR. Although from the theoretical perspective a disruptive innovation business model such as Airbnb can possibly have a negligible effect on hotel performances because it may attract a different group of customers and create a new market, the empirical findings of this study fail to support this theoretical hypothesis. Consequently, the findings diverge with newly developed knowledge in other markets and point to nuanced and contextual complementary effects. Research limitations/implications Although some interesting findings are revealed into his study, some caveats remain. For instance, the study relied on data from hotels not from Airbnb. If the data of Airbnb can become available, it would be interesting to further examine whether the aggregated RevPAR of Airbnb can compensate for the aggregated loss of hotel RevPAR. This type of analysis could provide a broader evaluation scope regarding the overall effect of Airbnb on hotel performances. Moreover, if a longer time series data set of hotels in the post-Airbnb time period could become available, it would be interesting to further investigate the time-varying dynamic effects of Airbnb on hotel performances. Practical implications While hotels have launched a campaign to portray Airbnb as being commercial operators looking to compete illegally with hotels for the same segment of customers, this study shows that the rhetoric has been exaggerated. Airbnb, and more broadly, vacation rentals do not represent a war with hotels. They represent an answer to a different need. Indeed, the study reveals that Airbnb’s offer is a mere supplement to the market contrary to media rhetoric that it is meant to substitute hotels. The study has several implications for practitioners. First, these results are important because they serve as evidence against news articles that claim Airbnb is driving hotels out of business. They also show that if current trends continue, employees in the hotel industry in South Africa do not need to be concerned about losing their jobs because of Airbnb’s emergence. It is also important information for investors who may be concerned that Airbnb is hurting the hotel industry’s bottom line. Second, as the share of Airbnb listings on the accommodation market varies dramatically between cities, it is likely that eventual regulations/restrictions should be introduced in the provincial levels, while most of the cities continue benefiting from the increasing number of Airbnb visitors. Originality/value To the best of the author’s knowledge, this study is the first in South Africa to provide empirical evidence that Airbnb is significantly changing consumption patterns in the hotel industry, as opposed to generating purely incremental economic activity.
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Mhlanga, Oswald. "The innovation-employment nexus: an analysis of the impact of Airbnb on hotel employment." Journal of Hospitality and Tourism Technology 11, no. 3 (July 27, 2020): 407–23. http://dx.doi.org/10.1108/jhtt-09-2019-0111.

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Purpose The purpose of this paper is to examine the impacts of Airbnb on hotel employment. Design/methodology/approach A triple-difference regression framework was used to compare changes in hotel employment in three cities in South Africa where Airbnb started operating relative to cities without this home-sharing platform. Data on hotel employment was drawn from the survey on hotel service conducted by Smith Travel Research whereas the data on Airbnb’s listings was drawn from the Airbnb’s homepage for the period between July 2015 and December 2018. The analysis was restricted to 792 hotels. Findings Although prior studies have showed that Airbnb has an adverse impact on hotel performances, the findings show that total hotel employment expanded after the entry of Airbnb, accompanied by a marked relative shift towards self-employment. Airbnb supply negatively affected permanent employment, which was compensated by increase in temporary employment and self-employment. While the paper finds no evidence of adverse employment impacts, the hourly earnings declined for hotel employees were compensated by increase in income among self-employed Airbnb hosts. Although these findings might be contradictory to the general conjecture, such evidence calls for a comprehensive investigation of Airbnb’s overall economic impact. Research limitations/implications First, the study was based on the impact of Airbnb on hotel employment in South Africa. Caution is therefore required when generalising the findings of this study in other geographic areas. Second, some variables that may affect employment have not been included in this study because of the unavailability of data. Practical implications The results show that the sharing economy plays an important role in solving the unemployment problem, particularly in South Africa, where there is a high rate of unemployment. More practical implications are further discussed. Originality/value To the best of author’s knowledge, this paper provides the first systematic evidence of the impact of Airbnb on labour market outcomes in the hotel industry in South Africa.
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Rogerson, Jayne M. "The Boutique Hotel Industry in South Africa: Definition, Scope, and Organization." Urban Forum 21, no. 4 (September 7, 2010): 425–39. http://dx.doi.org/10.1007/s12132-010-9104-7.

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Olowoyo, Mary, Sam Ramaila, and Lydia Mavuru. "Challenges and Growth Trajectory of the Hospitality Industry in South Africa (1994-2020)." African Journal of Hospitality, Tourism and Leisure, no. 10(3) (June 30, 2021): 1077–91. http://dx.doi.org/10.46222/ajhtl.19770720-150.

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This article provides a reflection on the challenges and growth trajectory of the hospitality industry in South Africa during the period 1994 – 2020. The overview specifically focused on the challenges and growth in the hospitality sectors such as tourism, food and beverage and hotel industries. The review also captured general trends and perennial challenges that plagued the hospitality industry as a key sector in South Africa during the period under review. Analysis of documented evidence revealed that research studies published during the period under review on the performance of the hospitality industry in South Africa put considerable emphasis on skills and job satisfaction within the industry. Low wages, skilled personnel and working hours still pose a serious threat within the industry. Furthermore, governmental efforts which were essentially aimed at the fundamental transformation of the hospitality industry in South Africa appear to be yielding desired results.
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Nyide, Celani John, and Lawrence Mpela Lekhanya. "Environmental management accounting practices: major control issues." Corporate Ownership and Control 13, no. 3 (2016): 476–83. http://dx.doi.org/10.22495/cocv13i3c3p6.

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The use of environmental management accounting (EMA) remains debated in South Africa and the literature reveals that EMA is still at an infancy stage in the emerging economies, including South Africa. Currently, there is limited existing research on environmental management accounting practices available for use by the hotel sector in South Africa. The overall aim of this study was to investigate and describe the use of the environmental management accounting tools by the hotel sector in the 3-5 star categories in KwaZulu-Natal. The research was an exploratory study and qualitative in nature using a single case study with embedded units approach. It is envisaged that study will bridge the gap that exists in South Africa as far as environmental management accounting is concerned and it will also make the provision of meaningful results for policy decision making by the relevant stakeholders in the hotel industry. Moreover, it established factors that drive and/or hinder the implementation of EMA tools that would control and manage environmental costs and their root causes
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Rogerson, Jayne M. "Market segmentation and the changing budget hotel industry in urban South Africa." Urbani izziv 24, no. 2 (2013): 112–23. http://dx.doi.org/10.5379/urbani-izziv-en-2013-24-01-003.

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Rodríguez-Victoria, Orietha Eva, Francisco Puig, and Miguel González-Loureiro. "Clustering, innovation and hotel competitiveness: evidence from the Colombia destination." International Journal of Contemporary Hospitality Management 29, no. 11 (November 13, 2017): 2785–806. http://dx.doi.org/10.1108/ijchm-03-2016-0172.

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Purpose This paper aims to explore the relationship between clustering and hotel competitiveness in emerging economy destinations by analyzing potential mediation of the management innovations implemented. Design/methodology/approach This empirical study is based on hotel-level information from a survey including 131 hotels in 2014. Colombia was chosen as a representative of Colombia, Indonesia, Vietnam, Egypt, Turkey and South Africa (CIVETS) emerging destinations. The relationships were analyzed by structural modeling and partial least squares. Findings Clustering has a positive direct impact on hotel competitiveness and innovation, and there is a positive effect of innovation on competitiveness. Therefore, the link between clustering and competitiveness is partially mediated through implementation of management innovations. Practical implications Hotels should actively participate in agglomerated destinations and build relationships with established firms by clustering. Interaction with related firms and implementation of management innovations will lead to increased levels of economic competitiveness. Public policymakers should foster collaborative strategic networking in the hospitality industry of emerging economy destinations. Originality/value This paper focused on separating the direct and indirect effects of clustering on hotel competitiveness. Implementation of management innovations was considered as an outcome derived from clustering in emerging tourist destinations, using the example of Colombia. Clustering stimulates and eases management innovations within the location, and that combination reinforces the role that cooperating while competing plays in hotel competitiveness for destinations with lagging innovation.
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Dissertations / Theses on the topic "Hotel industry - South Africa"

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Fouejio-Tsobze, Brice. "Energy management in the South African hotel industry." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/2211.

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Thesis (MTech (Electrical Engineering))--Cape Peninsula University of Technology, 2010.
In recent years, the South African hotel industry has experienced increasing demand for hotel's services. At the same time, mounting costs of energy affects energy performance and public image. Energy management is a new approach to address those widespread problems. This study aimed to suggest good management practices and develop a "self-help" approach, to reduce the demand and costs of energy for the South Africa hotel industry. This is expected to result in monetary savings and conservation of energy resources. This has been done by conducting survey within seven selected hotels in Cape Town, metropolitan of South Africa. In addition, through the "self-help" guide, approaches to energy management system are also described, showing the ways for hotels to achieve better energy performance. Potentials for savings from good housekeeping are estimated to 10 - 15%. The "self-help" guide is recommended to be improved through implementation in pilot hotels; and the proposal set of benchmarks need to be different for hotels in different provinces of South Africa considering the differences in climate conditions. The result of this study range from presenting the energy conservation awareness, barriers, method of conservation, financial and institution mechanisms, policy measures, status of energy use and propose strategy to develop a "Self-help" guide for energy management in South African Hotel industry. It has been found that energy monitoring has been done in the South African Cape Town hotels. From the total energy consumed by this industry, electricity accounts 80% of it of which air conditioning takes the biggest share (about 50%) and the remaining for Liquefied Petroleum Gas (LPG), diesel and others fuels. In addition, through the "self-help" guide, approaches to energy management system are also described, showing the ways for hotels to achieve better energy performance. Potentials for savings from good housekeeping are estimated to 10 - 15%. The "self-help" guide is recommended to be improved through implementation in pilot hotels; and the proposal set of benchmarks need to be different for hotels in different provinces of South Africa considering the differences in climate conditions.
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Jansen, van Rensburg C. J. "Internet marketing management in the South African tourism industry : utilisation of the South African luxury hotel industry." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/5038.

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Thesis (MBA (Business Management))--Stellenbosch University, 2008.
The objective of this specific research report is to analyse the internet marketing function within the South African tourism industry. Furthermore, the hotel industry is analysed to establish how the introduction of the internet changed the playing field in terms of marketing and how customer behaviour has changed over the past 13 years with the introduction of the internet to the already established global distribution systems (GOS) and computer reservation systems (CRS). An in-depth literature review is conducted to analyse the marketing function in general, after which an analysis in terms of production and services organisation is discussed. Here, the focus is on the 4 P and 7 P marketing mix theories of Michael Porter. The influence of the internet on the service marketing mix is discussed with specific reference to the luxury hotel industry. The specific research and interviews conducted in this study are focused on the luxury hotel industry in the Cape Town city area. Focus areas of the interviews with the specialist in the industry are on the following: • Influence of the internet on customer relationship management • Influence of the internet on the relationship between the luxury hotels and intermediaries • Influence of the internet on marketing functions such as cost and service. The findings of the primary research in the interviews are then compared to the findings in the literature review and recommendations and managerial implications are drawn in the final chapter of the research report.
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Gregersen, Peter Carl. "A leadership transfer framework to improve the retention rate in the private hotel industry." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/7160.

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The transference of knowledge and the creation of a knowledge vault within operations of the Hospitality sector is the cornerstone to the success of this dynamic contributor to the economy, not only as a skills developer, but also as a collective group of experts that unknowingly build a community of expertise that transfer knowledge amongst themselves within an organisation. Leadership that share knowledge, whether tacit or implied, leads to the development and knowledge growth from members to those who are exposed to the intricacies of decision making and business practices. This leads then to the skills development and retention of the participants who feel nurtured and fulfilled in the employment within the organisation and view themselves as valued members. The finding of this research reveals a correlation between knowledge sharing and the desire for job security that leads to the feeling of being nurtured and finding the employment positive and enjoyable. The transference of knowledge allows the receiver of the knowledge to develop to where the point of the receiver becoming an expert in their chosen field is attained and the collective of the mangers are developed to the level of a community of experts in their various fields. However the academic qualifications of leadership is low, the significance of this highlights the level of networking amongst themselves as paramount to the success of this multi million rand industry.
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Leslie, David. "From strategic planning to strategy implementation in the hotel industry in South Africa." Pretoria : [s.n.], 2009. http://upetd.up.ac.za/thesis/available/etd-05042009-002813/.

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Leslie, David. "From strategic planning to strategy implementation in the hotel industry in South Africa." Thesis, University of Pretoria, 2008. http://hdl.handle.net/2263/24321.

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This study was initiated due to the need to address process of moving from strategic planning to strategy implementation within the South African hotel industry. The idea of strategy implementation might seem straightforward: namely that the strategy is formulated and then implemented. However, transforming strategies into action is a far more complex and difficult task. Numerous impeders hamper this process. The main deliverable of the investigation was to develop a conceptual and practical strategy implementation model for the South African hotel industry. The intention of the strategy implementation framework was to serve as a tool that assists in the process of moving from strategic planning to strategy implementation. Both qualitative and quantitative methods were employed for data gathering. The first phase involved five in-depth interviews with executives from three to five star rated hotels. The second phase involved the completion of a structured questionnaire by a sample of 61 three to five star rated hotel managers. Although the data gathering covered the entire strategic management process, there was a specific focus on strategy implementation and the impeders associated with this process within the South African hotel industry. The data from both the phases were analysed and a draft conceptual and practical model was developed. The intention of the researcher was to present a model that is both user-friendly and easy to understand, as well as practical for use by all levels of management with varying educational qualifications, within the hotel industry. A draft model was subsequently presented during a focus group session to a group of hotel executives, managers and management consultants for review. The discussions focussed on a number of aspects relating to the model, including but not limited to the ease of understanding of the model and concepts and its practicality in assisting hotel practitioners move from strategic planning to strategy implementation. Based on the discussions from the focus group, a revised and final model was developed. While the research focussed on the hotel industry in South Africa and therefore its primary application is for the South African hotel industry, further research could be done to investigate the potential application of the model in hotels located in other countries. The model might also be adaptable for use in other service industries. In addition, the research focussed on developing a model that would assist practitioners in the hotel industry move from strategic planning to strategy implementation. During the research, it became apparent that the need for customised hotel industry specific strategy implementation tools is a niche requirement. However, further research must be conducted to investigate, review and ascertain the availability of management and practical tools that could help hotel managers in the monitoring of strategy implementation and if not, a model or scorecard could be developed, taking into account the idiosyncratic nature of the hotel industry.
Thesis (PhD)--University of Pretoria, 2008.
Tourism Management
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Esekow, Jeremy. "The balanced scorecard in the South African hotel industry." Master's thesis, University of Cape Town, 2001. http://hdl.handle.net/11427/7712.

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Bibliography: leaves 137-141.
The hotel industry is one where success or failure largely depends on service quality. To control financial performance in such an environment, management must be aware of the need to closely monitor and control this non-financial aspect. This does not appear to have been the case to date. The Hotels and Leisure Sector of the Johannesburg Stock Exchange is one of the poorest performing, with the hotel groups having fared the worst. An oversupply of hotel rooms, the increasing availability of alternative forms of accommodation and a perceived decline in service standards are amongst the threats causing these unfortunate results. Management action is thus necessary to survive and prosper in the face of these current challenges. A case has already been made for the necessity of employing the use of non-financial indicators in the management of most organizations. The use of such indicators within a structured management system has proven to yield better information for decision-making and control than merely adding a selection of indicators to an existing financial reporting framework. Several structured management control systems exist. It is suggested that the balanced scorecard, where overall organizational strategy is linked to individual goal setting and action, is a highly effective management tool within a hotel environment. The measurement of performance relating to customer, service process and infrastructural goals within the standard key perspectives of a balanced scorecard enables a hotel manager to better control the intangible service process. Thus guest - staff interaction can be successfully controlled in line with the hotels strategy, while at the same time, environmental challenges will have been built into the goal setting equation. The balanced scorecard has been implemented successfully in several hotel groups internationally, proving its suitability to the industry. It is thus recommended as a solution to the ailing South African hotel industry.
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Nhepera, Nicolas. "The influence of hotel product innovation on customer loyalty in Cape Town." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2548.

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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2017.
The study identifies and examines evidence on how customer loyalty is influenced by hotel product innovation. This examination helps to understand differentiation and the competitive benefits of innovation in product and loyalty for such innovation. The innovation influence provides rationale to extend product innovation as a strategy to differentiate, compete, and gain loyalty in the hotel industry. With increased competition in the hospitality industry, the examination of hotel product innovation becomes imperative for both practical and theoretical relevance. This examination was done using a survey method to collect data from 242 travellers who visited Cape Town, stayed in a graded hotel, and visited Kirstenbosch Gardens during the period of the study. This quantitative survey was supported by data triangulation approach with respondents chosen using systematic random sampling. The semi-structured questionnaire comprised mainly closed-ended and a few open-ended questions. The study found that hotel product innovation has greater influence on customer loyalty and hotel choice. However, not all product innovations have the same level of influence, and not all influences are statistically significant. Therefore, the degree of influence was found to be a useful enabler of competitive and loyalty strategy in the hospitality industry.
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Lungiswa, Mbungwana Christine. "Customer satisfaction in hotels in Cape Town." Thesis, [S.l. : s.n.], 2009. http://dk.cput.ac.za/cgi/viewcontent.cgi?article=1122&context=td_cput.

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Nyazema, Martha Matifadza. "Developing an empowerment framework for broad-based black economic empowerment in the hotel industry in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/85768.

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Thesis (PhD)--Stellenbosch University, 2013.
This study investigated the implementation of broad-based black economic empowerment (BBBEE) policy in the hotel industry of South Africa. BBBEE aims to accelerate the inclusion of black people into the economy through company ownership, human resource, and enterprise and community development. Although black people represent 91 per cent of South Africa’s population, the economy is controlled by a small white population. Studies have shown slow adoption and resistance to the BBBEE policy by the private sector, including in the hotel industry. Therefore, the research problem was the nature of compliance with, and the implementation of, black empowerment policy in the hotel industry. The main objective of the study was to investigate whether a framework for the effective implementation of black empowerment policy could be developed, given the centrality of hotels in the tourism value chain. The specific objectives were to determine the nature of the disconnect on BBBEE, to identify factors which facilitated or inhibited implementation, and to explore solutions for enhancing BBBEE implementation in the hotels. A quantitative investigation of 611 hotel general managers constituted the core of the dissertation’s content and contribution. Data from 178 respondents was analysed using descriptive and correlational statistical methods. The development of the quantitative research instrument was substantiated by the preliminary qualitative study of five hotel group executives. The mixed methods approach was appropriate for investigating the dual structure (group and unit) of the hotel industry. The results indicated that hotels were recording progress on human resource development although compliance levels did not meet the required BBBEE targets. On enterprise development, the hotels’ engagement with small black enterprises was low both quantitatively and qualitatively. Furthermore, hotel group leaders indicated that the tourism-specific BBBEE charter presented bureaucratic challenges, as tourism straddles several industries which required different BBBEE certification. The study has developed an empowerment framework of solutions for achieving success in BBBEE in hotels. The primary factors determining success are the provision of performance targets and incentives for general managers, and if the hotel manager supports BBBEE policy. Furthermore, exogenous factors such as the star rating and location of a hotel also impact on BBBEE implementation. A quantitative investigation of 611 hotel general managers constituted the core of the dissertation’s content and contribution. Data from 178 respondents was analysed using descriptive and correlational statistical methods. The development of the quantitative research instrument was substantiated by the preliminary qualitative study of five hotel group executives. The mixed methods approach was appropriate for investigating the dual structure (group and unit) of the hotel industry. The results indicated that hotels were recording progress on human resource development although compliance levels did not meet the required BBBEE targets. On enterprise development, the hotels’ engagement with small black enterprises was low both quantitatively and qualitatively. Furthermore, hotel group leaders indicated that the tourism-specific BBBEE charter presented bureaucratic challenges, as tourism straddles several industries which required different BBBEE certification. The study has developed an empowerment framework of solutions for achieving success in BBBEE in hotels. The primary factors determining success are the provision of performance targets and incentives for general managers, and if the hotel manager supports BBBEE policy. Furthermore, exogenous factors such as the star rating and location of a hotel also impact on BBBEE implementation. This study builds on, and adds value to previous studies by moving beyond the investigative mode to identifying practical policy options for successful transformation of the hotel industry. The proposed framework acknowledges the diverse nature of the tourism product, and provides potential solutions to enhance the hotel managers’ ability to anticipate and incorporate factors impacting on BBBEE implementation. The framework adds theoretical value to affirmative action discourse by suggesting a conceptual shift from a race-based approach to an alternative one which would incorporate sustainable tourism and ethical governance concerns. Such an approach would maximise BBBEE potential in the hotel industry of South Africa for beneficiaries and communities. Additional research is recommended to substantiate the hypothesis with a broader sample as the study was limited to hotel managers.
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Uken, Ernst-August. "Employment opportunities in the South African hotel industry with special reference to tourism." Master's thesis, University of Cape Town, 1986. http://hdl.handle.net/11427/16346.

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Bibliography: pages 111-113.
The continued growth of the South African tourist industry was assumed and projections up to year 2020 were made to establish the corresponding growth in employment opportunities in the hotel industry. Overseas tourism is sensitive to and dependent on many factors. These were identified and the performance over the past two decades for bona fide overseas visitors, excluding mere border crossings, were extrapolated, accepting that oscillations about the suggested trend line will become greater in the future. In order to predict the growth of domestic tourism, cognisance had to be taken of the demographic development of the various population groups. The distribution of wealth among the various groups was estimated in the short, medium and long terms. On it depends the choice of accommodation when going on holiday. An evaluation was made of the employment pattern in the South African hotel industry. Published data from the Central Statistical Services and the Bureau of Financial Analysis (BFA) of the University of Pretoria were used. The 1982 Manpower Survey of the BFA proved particularly useful in establishing the present distribution of skilled staff in the industry by hotel grading and by geographical area. Performance ratios were calculated relative to capital invested and to revenue earned. The lowest staff to room ratios were used as criterion for optimal and most efficient usage of staff. The model thus developed with the aid of the Hewlett Packard STATP computer program, was based on actual present performance of a certain category of hotels. Unlike other approaches reported in the literature, a clear distinction was here made between skilled and unskilled labour. This distinction is considered to be of prime importance to any developing country where a shortage of skilled staff generally prevails, in contrast to a vast supply of untrained labour.
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Books on the topic "Hotel industry - South Africa"

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1968-, George Richard, ed. Marketing tourism in South Africa. 3rd ed. Capetown: Oxford University Press Southern Africa, 2008.

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Ltd, Alexander Consulting (Pty). Financial services in South Africa. Dublin: Lafferty Publications, 1991.

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Marketing tourism in South Africa. 4th ed. Oxford: Oxford University Press Southern Africa, 2011.

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B, Falkena H. Financial regulation in South Africa. 2nd ed. Johannesburg, South Africa: SA Financial Sector Forum, 2001.

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Gerber, Richard. New connections: Telecommunications in a changing South Africa. Cape Town: University of Cape Town Press, 1998.

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Merwe, C. J. Van der. Bentonite in South Africa: An overview of supply and demand. Braamfontein: Minerals Bureau, 1993.

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Slob, Gert. Computerizing apartheid: Export of computer hardware to South Africa. Amsterdam: Holland Committee on Southern Africa, 1990.

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Beer, sociability, and masculinity in South Africa. Bloomington: Indiana University Press, 2010.

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Mager, Anne Kelk. Beer, sociability, and masculinity in South Africa. Bloomington: Indiana University Press, 2010.

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Landgren, Signe. Embargo disimplemented: South Africa's military industry. Oxford: Oxford University Press, 1989.

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Book chapters on the topic "Hotel industry - South Africa"

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Arnold, Guy. "Industry." In The New South Africa, 116–24. London: Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780230213852_13.

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Flint, Edward. "The South African Defence Industry." In The New South Africa, 169–85. London: Palgrave Macmillan UK, 1998. http://dx.doi.org/10.1007/978-1-349-26660-9_8.

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Dunne, J. Paul, Guy Lamb, and Eftychia Nikolaidou. "South Africa and its defence industry." In The Economics of the Global Defence Industry, 547–70. Milton Park, Abingdon, Oxon ; New York : Routledge, 2020.: Routledge, 2019. http://dx.doi.org/10.4324/9780429466793-26.

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Müller-Debus, Anna Kristin. "A Race to the Bottom? Environmental Protection and the Textile Industry." In Business and Governance in South Africa, 195–212. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137317810_12.

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Nhamo, Godwell, and David Chikodzi. "Hotel Management Under Increasing and More Intense Floods: A Focus on The Centurion Hotel, South Africa." In Sustainable Development Goals Series, 105–26. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-74192-1_6.

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Monyane, Thabiso, Fidelis Emuze, Bankole Awuzie, and Gerrit Crafford. "Challenges to Lean Construction Implementation in South Africa." In The Construction Industry in the Fourth Industrial Revolution, 337–44. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-26528-1_33.

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Pandy, Wayde R., and Christian M. Rogerson. "Tourism Industry Perspectives on Climate Change in South Africa." In New Directions in South African Tourism Geographies, 93–111. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-29377-2_6.

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Kaggwa, Martin. "Government-Industry Partnership in South Africa: Social Bias in the Automotive Industry." In Business, Politics and Public Policy, 271–91. London: Palgrave Macmillan UK, 2010. http://dx.doi.org/10.1057/9780230277243_11.

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Papaioannou, Theo, Andrew Watkins, Julius Mugwagwa, and Dinar Kale. "Industry Associations and the Changing Politics of Making Medicines in South Africa." In Making Medicines in Africa, 261–77. London: Palgrave Macmillan UK, 2016. http://dx.doi.org/10.1007/978-1-137-54647-0_15.

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Hönke, Jana. "Between Cause and Cure: The Mining Industry and HIV/AIDS Governance in South Africa." In Business and Governance in South Africa, 67–87. London: Palgrave Macmillan UK, 2013. http://dx.doi.org/10.1057/9781137317810_5.

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Conference papers on the topic "Hotel industry - South Africa"

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Ramdass, Kem, and Leon Pretorius. "The clothing industry for growth in South Africa." In Technology. IEEE, 2008. http://dx.doi.org/10.1109/picmet.2008.4599620.

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"Exploring Competition and Labour Productivity in the South African Manufacturing Industry." In Nov. 27-28, 2017 South Africa. EARES, 2017. http://dx.doi.org/10.17758/eares.eap1117093.

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LEKETI, Mpho, and Mpho RABORIFE. "IT Governance Frameworks and their Impact on Strategic Alignment in the South African Banking Industry." In 2019 IST-Africa Week Conference (IST-Africa). IEEE, 2019. http://dx.doi.org/10.23919/istafrica.2019.8764872.

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Mutisya, Mwendwa, Jasper L. Steyn, and Jaqui Sommerville. "Concurrent engineering and the automotive supplier industry in South Africa." In Technology. IEEE, 2008. http://dx.doi.org/10.1109/picmet.2008.4599736.

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Lloyd, P. "The status of the LP gas industry in South Africa." In 2014 International Conference on the Industrial and Commercial Use of Energy (ICUE). IEEE, 2014. http://dx.doi.org/10.1109/icue.2014.6904181.

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Marais, Melanie, and Wouter Bam. "Developmental potential of the aerospace industry: the case of South Africa." In 2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC). IEEE, 2019. http://dx.doi.org/10.1109/ice.2019.8792812.

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Swartz, Paulus, and Adele Da Veiga. "PoPI Act - opt-in and opt-out compliance from a data value chain perspective: A South African insurance industry experiment." In 2016 Information Security for South Africa (ISSA). IEEE, 2016. http://dx.doi.org/10.1109/issa.2016.7802923.

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da Veiga, Adele, Ruthea Vorster, Colin Pilkington, and Hanifa Abdullah. "Compliance with the protection of personal information act and consumer privacy expectations: A comparison between the retail and medical aid industry." In 2017 Information Security for South Africa (ISSA). IEEE, 2017. http://dx.doi.org/10.1109/issa.2017.8251784.

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Mayindi, Daphney H., and Michael O. Kachienga. "Analysis of national technological competitiveness: South Africa’s civil aircraft industry." In Technology. IEEE, 2008. http://dx.doi.org/10.1109/picmet.2008.4599614.

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Lamprecht, Stephan J., and Gert-Jan van Rooyen. "Models for technology research collaboration between industry and academia in South Africa." In 2012 4th Software Engineering Colloquium (SE). IEEE, 2012. http://dx.doi.org/10.1109/se.2012.6242350.

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Reports on the topic "Hotel industry - South Africa"

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Galen, P. S. Electricity distribution industry restructuring, electrification, and competition in South Africa. Office of Scientific and Technical Information (OSTI), July 1997. http://dx.doi.org/10.2172/515547.

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The shale gas industry in South Africa: Toward a science action plan. 31 August – 1 September 2017, Proceedings Report. Academy of Science of South Africa (ASSAf), 2017. http://dx.doi.org/10.17159/assaf.2017/0019.

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African Open Science Platform Part 1: Landscape Study. Academy of Science of South Africa (ASSAf), 2019. http://dx.doi.org/10.17159/assaf.2019/0047.

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This report maps the African landscape of Open Science – with a focus on Open Data as a sub-set of Open Science. Data to inform the landscape study were collected through a variety of methods, including surveys, desk research, engagement with a community of practice, networking with stakeholders, participation in conferences, case study presentations, and workshops hosted. Although the majority of African countries (35 of 54) demonstrates commitment to science through its investment in research and development (R&D), academies of science, ministries of science and technology, policies, recognition of research, and participation in the Science Granting Councils Initiative (SGCI), the following countries demonstrate the highest commitment and political willingness to invest in science: Botswana, Ethiopia, Kenya, Senegal, South Africa, Tanzania, and Uganda. In addition to existing policies in Science, Technology and Innovation (STI), the following countries have made progress towards Open Data policies: Botswana, Kenya, Madagascar, Mauritius, South Africa and Uganda. Only two African countries (Kenya and South Africa) at this stage contribute 0.8% of its GDP (Gross Domestic Product) to R&D (Research and Development), which is the closest to the AU’s (African Union’s) suggested 1%. Countries such as Lesotho and Madagascar ranked as 0%, while the R&D expenditure for 24 African countries is unknown. In addition to this, science globally has become fully dependent on stable ICT (Information and Communication Technologies) infrastructure, which includes connectivity/bandwidth, high performance computing facilities and data services. This is especially applicable since countries globally are finding themselves in the midst of the 4th Industrial Revolution (4IR), which is not only “about” data, but which “is” data. According to an article1 by Alan Marcus (2015) (Senior Director, Head of Information Technology and Telecommunications Industries, World Economic Forum), “At its core, data represents a post-industrial opportunity. Its uses have unprecedented complexity, velocity and global reach. As digital communications become ubiquitous, data will rule in a world where nearly everyone and everything is connected in real time. That will require a highly reliable, secure and available infrastructure at its core, and innovation at the edge.” Every industry is affected as part of this revolution – also science. An important component of the digital transformation is “trust” – people must be able to trust that governments and all other industries (including the science sector), adequately handle and protect their data. This requires accountability on a global level, and digital industries must embrace the change and go for a higher standard of protection. “This will reassure consumers and citizens, benefitting the whole digital economy”, says Marcus. A stable and secure information and communication technologies (ICT) infrastructure – currently provided by the National Research and Education Networks (NRENs) – is key to advance collaboration in science. The AfricaConnect2 project (AfricaConnect (2012–2014) and AfricaConnect2 (2016–2018)) through establishing connectivity between National Research and Education Networks (NRENs), is planning to roll out AfricaConnect3 by the end of 2019. The concern however is that selected African governments (with the exception of a few countries such as South Africa, Mozambique, Ethiopia and others) have low awareness of the impact the Internet has today on all societal levels, how much ICT (and the 4th Industrial Revolution) have affected research, and the added value an NREN can bring to higher education and research in addressing the respective needs, which is far more complex than simply providing connectivity. Apart from more commitment and investment in R&D, African governments – to become and remain part of the 4th Industrial Revolution – have no option other than to acknowledge and commit to the role NRENs play in advancing science towards addressing the SDG (Sustainable Development Goals). For successful collaboration and direction, it is fundamental that policies within one country are aligned with one another. Alignment on continental level is crucial for the future Pan-African African Open Science Platform to be successful. Both the HIPSSA ((Harmonization of ICT Policies in Sub-Saharan Africa)3 project and WATRA (the West Africa Telecommunications Regulators Assembly)4, have made progress towards the regulation of the telecom sector, and in particular of bottlenecks which curb the development of competition among ISPs. A study under HIPSSA identified potential bottlenecks in access at an affordable price to the international capacity of submarine cables and suggested means and tools used by regulators to remedy them. Work on the recommended measures and making them operational continues in collaboration with WATRA. In addition to sufficient bandwidth and connectivity, high-performance computing facilities and services in support of data sharing are also required. The South African National Integrated Cyberinfrastructure System5 (NICIS) has made great progress in planning and setting up a cyberinfrastructure ecosystem in support of collaborative science and data sharing. The regional Southern African Development Community6 (SADC) Cyber-infrastructure Framework provides a valuable roadmap towards high-speed Internet, developing human capacity and skills in ICT technologies, high- performance computing and more. The following countries have been identified as having high-performance computing facilities, some as a result of the Square Kilometre Array7 (SKA) partnership: Botswana, Ghana, Kenya, Madagascar, Mozambique, Mauritius, Namibia, South Africa, Tunisia, and Zambia. More and more NRENs – especially the Level 6 NRENs 8 (Algeria, Egypt, Kenya, South Africa, and recently Zambia) – are exploring offering additional services; also in support of data sharing and transfer. The following NRENs already allow for running data-intensive applications and sharing of high-end computing assets, bio-modelling and computation on high-performance/ supercomputers: KENET (Kenya), TENET (South Africa), RENU (Uganda), ZAMREN (Zambia), EUN (Egypt) and ARN (Algeria). Fifteen higher education training institutions from eight African countries (Botswana, Benin, Kenya, Nigeria, Rwanda, South Africa, Sudan, and Tanzania) have been identified as offering formal courses on data science. In addition to formal degrees, a number of international short courses have been developed and free international online courses are also available as an option to build capacity and integrate as part of curricula. The small number of higher education or research intensive institutions offering data science is however insufficient, and there is a desperate need for more training in data science. The CODATA-RDA Schools of Research Data Science aim at addressing the continental need for foundational data skills across all disciplines, along with training conducted by The Carpentries 9 programme (specifically Data Carpentry 10 ). Thus far, CODATA-RDA schools in collaboration with AOSP, integrating content from Data Carpentry, were presented in Rwanda (in 2018), and during17-29 June 2019, in Ethiopia. Awareness regarding Open Science (including Open Data) is evident through the 12 Open Science-related Open Access/Open Data/Open Science declarations and agreements endorsed or signed by African governments; 200 Open Access journals from Africa registered on the Directory of Open Access Journals (DOAJ); 174 Open Access institutional research repositories registered on openDOAR (Directory of Open Access Repositories); 33 Open Access/Open Science policies registered on ROARMAP (Registry of Open Access Repository Mandates and Policies); 24 data repositories registered with the Registry of Data Repositories (re3data.org) (although the pilot project identified 66 research data repositories); and one data repository assigned the CoreTrustSeal. Although this is a start, far more needs to be done to align African data curation and research practices with global standards. Funding to conduct research remains a challenge. African researchers mostly fund their own research, and there are little incentives for them to make their research and accompanying data sets openly accessible. Funding and peer recognition, along with an enabling research environment conducive for research, are regarded as major incentives. The landscape report concludes with a number of concerns towards sharing research data openly, as well as challenges in terms of Open Data policy, ICT infrastructure supportive of data sharing, capacity building, lack of skills, and the need for incentives. Although great progress has been made in terms of Open Science and Open Data practices, more awareness needs to be created and further advocacy efforts are required for buy-in from African governments. A federated African Open Science Platform (AOSP) will not only encourage more collaboration among researchers in addressing the SDGs, but it will also benefit the many stakeholders identified as part of the pilot phase. The time is now, for governments in Africa, to acknowledge the important role of science in general, but specifically Open Science and Open Data, through developing and aligning the relevant policies, investing in an ICT infrastructure conducive for data sharing through committing funding to making NRENs financially sustainable, incentivising open research practices by scientists, and creating opportunities for more scientists and stakeholders across all disciplines to be trained in data management.
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