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1

Sucheran, Reshma. "Preliminary Economic Impacts of the COVID-19 Pandemic on the Hotel Sector in South Africa." African Journal of Hospitality, Tourism and Leisure 10(1), no. 10(1) (February 28, 2021): 115–30. http://dx.doi.org/10.46222/ajhtl.19770720-90.

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Emerging infectious diseases and pandemics place a substantial burden on global economies and public health. The hospitality industry and global health pandemics are fundamentally linked, and the sector is highly vulnerable to pandemics. The COVID-19 pandemic (coronavirus) has triggered an unprecedented crisis in the hospitality industry globally, and in particular, the hotel sector. As governments have introduced extraordinary measures to contain the virus, such as travel restrictions and physical distancing, which have brought the hotel sector to a standstill. This paper examines the preliminary economic impacts of the COVID-19 pandemic on the hotel sector in South Africa. The data for this paper is based on the hotel sector specifically, and is extracted from a larger dataset that examined the economic impacts of the COVID-19 pandemic on all accommodation establishments in South Africa. Online surveys were administered to accommodation establishment managers. Approximately 3 000 accommodation establishments were targeted, 482 responded, of which 67 were hotels. The study confirms that the hotel sector in South Africa has experienced severe economic impacts due to the COVID-19 pandemic, and a number of hotels face the risk of bankruptcy and permanent closure. Employment has also been substantially affected by job losses, reduced pay and staff made redundant. Current concerns facing hotels are cash flow, travel restrictions, guest cancellations, low consumer spending, the overall economic uncertainty of the industry, as well as the uncertainty of the COVID-19 pandemic.
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Elman oğlu Bağırov, Mehdi. "Development of the Sheraton hotel chainDevelopment of the Sheraton hotel chain." SCIENTIFIC WORK 65, no. 04 (April 21, 2021): 137–39. http://dx.doi.org/10.36719/2663-4619/65/137-139.

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The distribution of the world's hotel chains to more and more countries is also reflected in our country, and the development of this type of chain hotels is growing day by day. Along with the development of technology, the tourism infrastructure and its key element, the hotel industry, is also developing. Today, investments are being made in a planned way to modernize the hotel business, build new hotels, and introduce new technologies and forms of service. Sheraton Hotels and Resorts is an international hotel chain owned by Marriott International. Sheraton has 446 hotels with 155,617 rooms worldwide, including locations in North America, Africa, Asia, Central and South America, Europe, the Middle East and the Caribbean. Key words: hotel chains, investment, technology, hotel business, tourism infrastructure
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Van Der Merwe, M., and A. Wöcke. "An investigation into responsible tourism practices in the South African hotel industry." South African Journal of Business Management 38, no. 2 (June 30, 2007): 1–15. http://dx.doi.org/10.4102/sajbm.v38i2.579.

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This paper sheds light on the reasons for the limited uptake of responsible tourism initiative memberships by hotels in South Africa, despite South Africa being regarded as a leader in the field of responsible tourism policy, with the drafting of responsible tourism guidelines by the South African Department of Environmental Affairs and Tourism (DEAT). The International Centre for Responsible Tourism’s conference (hosted in South Africa) preceding the World Summit on Sustainable Development in 2002 resulted in the Cape Town Declaration, which was based on the guidelines developed by DEAT. There are currently two responsible tourism membership initiatives in South Africa. Non-experimental survey research was conducted among hotels about their understanding and implementation of responsible tourism practices. Sixty hotels responded to the survey, and it would appear that these hotels implement Corporate Social Responsibility/responsible tourism, though to varying extents. Many responding hotels do not participate in responsible tourism initiatives because of - amongst others - confusion about what the concept means, and a lack of awareness of such initiatives. This paper raises questions about the effectiveness of membership initiatives in promoting the implementation of responsible tourism practices and questions the importance of a common understanding and awareness of what responsible tourism entails in ensuring that policy is implemented.
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Mhlanga, Oswald. "Peer-to-peer-travel: is Airbnb a friend or foe to hotels?" International Journal of Culture, Tourism and Hospitality Research 13, no. 4 (December 11, 2019): 443–57. http://dx.doi.org/10.1108/ijcthr-05-2019-0087.

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Purpose The sharing economy has caught great attention from researchers and policymakers. However, due to the dearth of available data, not much empirical evidence has been provided. This paper aims to empirically assess the impacts of Airbnb on hotel performances in South Africa. Design/methodology/approach Using South Africa as a case study, the study measures the impacts of Airbnb on hotel performances on three key metrics, namely, room prices, occupancy and Revenue per available room (RevPAR). A difference-in-difference model is estimated using a population-based data set of 809 hotels from 2016 to 2018. Findings The results reveal that despite Airbnb significantly and negatively impacting on hotel occupancies it has a non-significant effect on hotel prices and RevPAR. Although from the theoretical perspective a disruptive innovation business model such as Airbnb can possibly have a negligible effect on hotel performances because it may attract a different group of customers and create a new market, the empirical findings of this study fail to support this theoretical hypothesis. Consequently, the findings diverge with newly developed knowledge in other markets and point to nuanced and contextual complementary effects. Research limitations/implications Although some interesting findings are revealed into his study, some caveats remain. For instance, the study relied on data from hotels not from Airbnb. If the data of Airbnb can become available, it would be interesting to further examine whether the aggregated RevPAR of Airbnb can compensate for the aggregated loss of hotel RevPAR. This type of analysis could provide a broader evaluation scope regarding the overall effect of Airbnb on hotel performances. Moreover, if a longer time series data set of hotels in the post-Airbnb time period could become available, it would be interesting to further investigate the time-varying dynamic effects of Airbnb on hotel performances. Practical implications While hotels have launched a campaign to portray Airbnb as being commercial operators looking to compete illegally with hotels for the same segment of customers, this study shows that the rhetoric has been exaggerated. Airbnb, and more broadly, vacation rentals do not represent a war with hotels. They represent an answer to a different need. Indeed, the study reveals that Airbnb’s offer is a mere supplement to the market contrary to media rhetoric that it is meant to substitute hotels. The study has several implications for practitioners. First, these results are important because they serve as evidence against news articles that claim Airbnb is driving hotels out of business. They also show that if current trends continue, employees in the hotel industry in South Africa do not need to be concerned about losing their jobs because of Airbnb’s emergence. It is also important information for investors who may be concerned that Airbnb is hurting the hotel industry’s bottom line. Second, as the share of Airbnb listings on the accommodation market varies dramatically between cities, it is likely that eventual regulations/restrictions should be introduced in the provincial levels, while most of the cities continue benefiting from the increasing number of Airbnb visitors. Originality/value To the best of the author’s knowledge, this study is the first in South Africa to provide empirical evidence that Airbnb is significantly changing consumption patterns in the hotel industry, as opposed to generating purely incremental economic activity.
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5

Mhlanga, Oswald. "The innovation-employment nexus: an analysis of the impact of Airbnb on hotel employment." Journal of Hospitality and Tourism Technology 11, no. 3 (July 27, 2020): 407–23. http://dx.doi.org/10.1108/jhtt-09-2019-0111.

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Purpose The purpose of this paper is to examine the impacts of Airbnb on hotel employment. Design/methodology/approach A triple-difference regression framework was used to compare changes in hotel employment in three cities in South Africa where Airbnb started operating relative to cities without this home-sharing platform. Data on hotel employment was drawn from the survey on hotel service conducted by Smith Travel Research whereas the data on Airbnb’s listings was drawn from the Airbnb’s homepage for the period between July 2015 and December 2018. The analysis was restricted to 792 hotels. Findings Although prior studies have showed that Airbnb has an adverse impact on hotel performances, the findings show that total hotel employment expanded after the entry of Airbnb, accompanied by a marked relative shift towards self-employment. Airbnb supply negatively affected permanent employment, which was compensated by increase in temporary employment and self-employment. While the paper finds no evidence of adverse employment impacts, the hourly earnings declined for hotel employees were compensated by increase in income among self-employed Airbnb hosts. Although these findings might be contradictory to the general conjecture, such evidence calls for a comprehensive investigation of Airbnb’s overall economic impact. Research limitations/implications First, the study was based on the impact of Airbnb on hotel employment in South Africa. Caution is therefore required when generalising the findings of this study in other geographic areas. Second, some variables that may affect employment have not been included in this study because of the unavailability of data. Practical implications The results show that the sharing economy plays an important role in solving the unemployment problem, particularly in South Africa, where there is a high rate of unemployment. More practical implications are further discussed. Originality/value To the best of author’s knowledge, this paper provides the first systematic evidence of the impact of Airbnb on labour market outcomes in the hotel industry in South Africa.
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Rogerson, Jayne M. "The Boutique Hotel Industry in South Africa: Definition, Scope, and Organization." Urban Forum 21, no. 4 (September 7, 2010): 425–39. http://dx.doi.org/10.1007/s12132-010-9104-7.

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Olowoyo, Mary, Sam Ramaila, and Lydia Mavuru. "Challenges and Growth Trajectory of the Hospitality Industry in South Africa (1994-2020)." African Journal of Hospitality, Tourism and Leisure, no. 10(3) (June 30, 2021): 1077–91. http://dx.doi.org/10.46222/ajhtl.19770720-150.

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This article provides a reflection on the challenges and growth trajectory of the hospitality industry in South Africa during the period 1994 – 2020. The overview specifically focused on the challenges and growth in the hospitality sectors such as tourism, food and beverage and hotel industries. The review also captured general trends and perennial challenges that plagued the hospitality industry as a key sector in South Africa during the period under review. Analysis of documented evidence revealed that research studies published during the period under review on the performance of the hospitality industry in South Africa put considerable emphasis on skills and job satisfaction within the industry. Low wages, skilled personnel and working hours still pose a serious threat within the industry. Furthermore, governmental efforts which were essentially aimed at the fundamental transformation of the hospitality industry in South Africa appear to be yielding desired results.
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Nyide, Celani John, and Lawrence Mpela Lekhanya. "Environmental management accounting practices: major control issues." Corporate Ownership and Control 13, no. 3 (2016): 476–83. http://dx.doi.org/10.22495/cocv13i3c3p6.

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The use of environmental management accounting (EMA) remains debated in South Africa and the literature reveals that EMA is still at an infancy stage in the emerging economies, including South Africa. Currently, there is limited existing research on environmental management accounting practices available for use by the hotel sector in South Africa. The overall aim of this study was to investigate and describe the use of the environmental management accounting tools by the hotel sector in the 3-5 star categories in KwaZulu-Natal. The research was an exploratory study and qualitative in nature using a single case study with embedded units approach. It is envisaged that study will bridge the gap that exists in South Africa as far as environmental management accounting is concerned and it will also make the provision of meaningful results for policy decision making by the relevant stakeholders in the hotel industry. Moreover, it established factors that drive and/or hinder the implementation of EMA tools that would control and manage environmental costs and their root causes
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9

Rogerson, Jayne M. "Market segmentation and the changing budget hotel industry in urban South Africa." Urbani izziv 24, no. 2 (2013): 112–23. http://dx.doi.org/10.5379/urbani-izziv-en-2013-24-01-003.

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Rodríguez-Victoria, Orietha Eva, Francisco Puig, and Miguel González-Loureiro. "Clustering, innovation and hotel competitiveness: evidence from the Colombia destination." International Journal of Contemporary Hospitality Management 29, no. 11 (November 13, 2017): 2785–806. http://dx.doi.org/10.1108/ijchm-03-2016-0172.

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Purpose This paper aims to explore the relationship between clustering and hotel competitiveness in emerging economy destinations by analyzing potential mediation of the management innovations implemented. Design/methodology/approach This empirical study is based on hotel-level information from a survey including 131 hotels in 2014. Colombia was chosen as a representative of Colombia, Indonesia, Vietnam, Egypt, Turkey and South Africa (CIVETS) emerging destinations. The relationships were analyzed by structural modeling and partial least squares. Findings Clustering has a positive direct impact on hotel competitiveness and innovation, and there is a positive effect of innovation on competitiveness. Therefore, the link between clustering and competitiveness is partially mediated through implementation of management innovations. Practical implications Hotels should actively participate in agglomerated destinations and build relationships with established firms by clustering. Interaction with related firms and implementation of management innovations will lead to increased levels of economic competitiveness. Public policymakers should foster collaborative strategic networking in the hospitality industry of emerging economy destinations. Originality/value This paper focused on separating the direct and indirect effects of clustering on hotel competitiveness. Implementation of management innovations was considered as an outcome derived from clustering in emerging tourist destinations, using the example of Colombia. Clustering stimulates and eases management innovations within the location, and that combination reinforces the role that cooperating while competing plays in hotel competitiveness for destinations with lagging innovation.
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Mukwevho, Harriet, Alufheli Edgar Nesamvuni, and Joseph Robert Roberson. "Factors Impacting Employee Absenteeism and The Managers’ Perception of its Causes in the Hotel Industry." December 2020, no. 9(5) (December 31, 2020): 1161–77. http://dx.doi.org/10.46222/ajhtl.19770720-75.

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The economic viability and success of a hotel depends on the optimisation of all resources, including Human Resources (HR). Absenteeism is an occurrence that can have a significant negative impact on optimising HR in South African hotels in the Gauteng Province. The objective of this study is to identify the factors that contribute to employee absenteeism, as well as describing the hotel employers’ perceptions of employee absenteeism. A quantitative research approach was followed in this study. A survey questionnaire was developed in order to collect data from 13 establishments, with a 3-star to 5-star grading, in the Gauteng Province. The findings reveal that absenteeism is mainly due to family responsibilities including childcare, other causes identified were strikes, fatigue, transport problem and genuine illness. It is evident from the findings that delivery of quality services can be affected negatively, due to abuse of sick leave and the cost associated with absenteeism. The results of this research project will contribute by creating an awareness of the negative impact that absenteeism has on the hotel and what employers could do to improve employee attendance.
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Rogerson, Christian M. "From Liquor to Leisure: The Changing South African Hotel Industry 1928–1968." Urban Forum 22, no. 4 (June 23, 2011): 379–94. http://dx.doi.org/10.1007/s12132-011-9126-9.

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Kumara, Y. A. D. R. Ranjith. "Career development of women in the hotel industry: An Overview." Journal of Applied and Natural Science 10, no. 1 (March 1, 2018): 330–38. http://dx.doi.org/10.31018/jans.v10i1.1626.

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This paper focuses on factors affecting career progression of women in the hotel industry as discussed by researchers in different geographical locations in the world and to investigate whether women are indeed blocked in the process of advancing in their career. It is also focused to explore the mechanism adopted by the hospitality companies to mitigate the issue related to women’s career progression. An in-depth study was carried to by reviewing twenty-two articles related to the hotel industry and twenty-eight articles related to hospitality industry. It was revealed that specific factors are common to the industry irrespective of the geographical locations such as networking, gender discrimination, segregation, long and irregular working hours and work and family balance. However, factors like cultural barriers, taking risks on non-linear assignments and significance of finding a sponsor were limited to individual countries. Irrespective of the economic and social developments of the countries concerned covering America, Europe, Australia, Africa, Middle Eastern countries, Far East Asia and South Asian regions, the issue of lack of women leaders in the hotel industry has been a significant issue. The Glass ceiling effect on career development for women was widely discussed and confirmed the existence in many countries irrespective of legal frameworks of equal opportunities. Few uncommon issues were also publicised in the study in the USA commenting few challenges and barriers such as the importance of having a sponsor, making lateral moves with new opportunities and being a ‘”token” in a male-dominated executive table.
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Chiwawa, Nyashadzashe, and Henry Wissink. "Determinants of Employee Engagement in the South African Hospitality Industry During COVID-19 Lockdown Epoch: Employee Perception." April 2021, Volume 10(2) (April 30, 2021): 487–99. http://dx.doi.org/10.46222/ajhtl.19770720.113.

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Employee engagement has emerged as an important concept in hospitality management as well as in human resources management fields. The purpose of the study was to assess the determinants of employee engagement in the South African hospitality industry. The study was conducted against a backdrop caused by volatile uncertain, complex and ambiguous business environments in which business and hotels in general operate exposing employees in the hotel industry to serve in very difficult conditions due to the nature of the diverse and changing needs of their clients. The study used a sample of 260 employees from 15 hotels within and around eThekwini municipality territorial jurisdiction. A cross-sectional survey was used based on a deductive research approach. Both quantitative and qualitative data was collected using a questionnaire. Research findings submits that hotels that put a strong emphasis on cultivating engaged workers reap substantial rewards. Employees who report being engaged at work have been shown to perform better at work, as employee involvement is related to organisational results such as efficiency, organisational citizenship, and overall job performance. The researcher recommends that organisations should examine the possible relationships between engagement and performance-related outcome variables that indicate improving engagement, as these provide a competitive advantage over rivals.
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Webb, Simon, Kevin Nield, and Kate Varini. "The Importance of Culture in the South African 4 and 5 Star Hotel Industry." International Journal of Wine Marketing 12, no. 1 (January 2000): 42–53. http://dx.doi.org/10.1108/eb008705.

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Fatoki, Olawale. "Hotel Employees’ Pro-Environmental Behaviour: Effect of Leadership Behaviour, Institutional Support and Workplace Spirituality." Sustainability 11, no. 15 (July 31, 2019): 4135. http://dx.doi.org/10.3390/su11154135.

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Pro-environmental behaviours (PEB) depict behaviours that cause minimal harm to or even benefit the environment. Employees are an important stakeholder in organisational environmental initiatives; however, there is little understanding of the leadership mechanisms and workplace support that can nurture these behaviours. In addition, empirical studies on the effect of workplace spirituality on employees’ PEB are limited. Understanding the factors that can influence employees’ workplace PEB is of significance in improving environmental sustainability in the hospitality industry. This study investigated the effect of leadership behaviour, institutional support and workplace spirituality on hotel employees’ PEB in South Africa. This study utilised a quantitative research approach and a causal research design. The cross-sectional survey method was used for data collection. Convenience sampling method was used to identify the participants in the survey. Data analysis included descriptive statistics and structural equation modelling. The results of this study showed significant positive relationships between leadership behaviour, institutional support and workplace spirituality and hotel employees’ PEB. Theoretically, the study linked spirituality to employees’ workplace PEB as spiritual discourses have been marginalised in tourism research. Empirically, the study adds to the literature on the determinants of employees’ workplace PEB in the hospitality sector. Practically, the study makes recommendations that can improve the workplace PEB of hotel employees.
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Mpkhine, Palesa, and Ita Geyser. "The Impact of Demographic Influences on Work Engagement for Front of House Female Hotel Employees." December 2020, no. 9(5) (December 31, 2020): 843–55. http://dx.doi.org/10.46222/ajhtl.19770720-55.

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The demographic influences affecting the wellbeing of front of house (FoH) female employees who are employed in hotels. The work engagement subscales, vigour, dedication and absorption were measured against the participants’ age, level of education and marital status. A cross-sectional survey was done from a sample (n = 100) of female participants. A biographical questionnaire and The Utrecht Work Engagement Scale (UWES) were administered. Significant relationships were found on the vigour, dedication and absorption subscales. FoH female employees younger than 35, those with tertiary education and those without life partners displayed higher levels of wellbeing. Therefore work engagement levels vary with regards to age, marital and educational status. Human resource specialists for hotels could measure work engagement and apply it through in-house policies and supportive practices as well as defend these practices regarding their FOH female employees as female employees are the majority of employees within the hospitality industry. The workforce in South Africa is characterized by demographic diversity. The variances of work engagement are imperative as it enhances the guest experience and improves productivity and ultimately increases financial turnover for the hotels who operate in a very competitive market.
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Lichtenstein, Alex. "Challenging ‘umthetho we femu’ (the law of the firm): gender relations and shop-floor battles for union recognition in Natal's textile industry, 1973–85." Africa 87, no. 1 (January 27, 2017): 100–119. http://dx.doi.org/10.1017/s0001972016000711.

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AbstractAs part of a growing working-class movement that sought full legal status as employees in South Africa, stable urban residence and union recognition, female African factory workers became part of a dynamic new labour movement emanating from the shop floor. At the same time, this new role allowed them to challenge patriarchal structures of authority in the factory, the community and the home. This article examines the gender dimension of a bitter inter-union rivalry that beset Durban's Frame textile complex during the early 1980s. With African unions at last recognized by the apartheid state, Frame sought to bolster the strength of a compliant company union in order to thwart the organizing drive of a more confrontational independent union, an affiliate of the newly established Federation of South African Trade Unions (FOSATU). This union rivalry was fought out in the courts as well as inside the factory, in the streets of Durban's townships, and in an African workers’ hostel in nearby Clermont. The legal dispute generated affidavits by women workers attesting to the pressures they faced to join the company union and their reasons for preferring FOSATU. This evidence shows that African women successfully challenged the patriarchal authority of male managers, security personnel, indunas and male co-workers at Frame in order to join an independent union.
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Cant, Michael Colin, and Michael Du Toit. "Identifying The Factors That Influence Retail Customer Loyalty And Capitalising Them." International Business & Economics Research Journal (IBER) 11, no. 11 (October 26, 2012): 1223. http://dx.doi.org/10.19030/iber.v11i11.7370.

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Much has been said about loyalty and the advantages that a loyal customer base offers to an organisation and more specifically to retail customers. With more than 2 billion loyalty programme memberships including hotel, supermarket, airline and financial services in the United States alone it is clear that loyalty programmes are an essential part of the marketing plan and strategy of retail organisations a road to survival, growth and profits. This study focussed on one particular clothing retailer in Gauteng that on its own represents 20.3% of the market making it the largest clothing retailer in South Africa. Gauteng was selected due to its stature as the largest clothing retailer in South Africa and also the nature of its customer base which consists of three distinct groups of customers: (1) cash only non-loyalty programme members, (2) cash only loyalty programme members, and (3) credit customers who purchase on terms. This study investigated the factors that influence customer loyalty amongst members of a retail loyalty programme in the apparel retail industry and found that the two most important drivers of customer loyalty were merchandise availability and customer service related variables. Price did not feature as an important driver of loyalty opening opportunities for retailers to focus on loyalty marketing strategies that do not revolve solely around price but rather focus on long-term relationship building. The responses received from this research were illuminating and will be of value to retailers who have an existing loyalty programme or are contemplating the starting of a programme.
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Coughlan, L., H. Moolman, and R. Haarhoff. "External job satisfaction factors improving the overall job satisfaction of selected five-star hotel employees." South African Journal of Business Management 45, no. 2 (June 30, 2014): 97–107. http://dx.doi.org/10.4102/sajbm.v45i2.127.

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One of the 2011 South African National Tourism Sector Strategy objectives is to "provide excellent people development and decent work within the tourism sector". The hospitality industry is, however, not regarded as a provider of decent work and a close link exists between decent work and job satisfaction. External job satisfaction can be defined as satisfaction relating to the work environment of employees. The purpose of this study was to identify the external job satisfaction factors which contribute to overall job satisfaction of employees in selected five-star hotels. The instrument used to gather the quantitative data was a newly developed index based on the literature review conducted. The empirical study was conducted among 124 employees of four five-star hotels in the Western Cape. All three factors identified (supervision, work environment and work itself) were found to be significantly and positively correlated with overall job satisfaction in five-star hotels in the Western Cape.
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Olowoyo, Mary Motolani, Sam Ramaila, and Lydia Mavuru. "Levels of Readiness and Preparedness of Selected South African TVET Colleges in Meeting the Requirements of the Hospitality Industry." International Journal of Learning, Teaching and Educational Research 19, no. 11 (November 30, 2020): 53–70. http://dx.doi.org/10.26803/ijlter.19.11.4.

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Skill shortages within the hospitality sector is a major problem. The evaluation was undertaken to establish if the TVET colleges are well equipped to have a meaningful impact on the provision of appropriate skills required by the hospitality industry. The study adopted a mixed method approach as part of the survey design. The inherent structure of the curriculum was benchmarked against the expectations of employers of TVET college graduates. Data was collected through the administration of a survey questionnaire and semi-structured interviews. The survey questionnaire specifically examined available infrastructure at the TVET colleges utilised for hospitality studies, training provided by the academic personnel, curriculum content and employers’ expected curriculum outcomes. Seven principals, 14 lecturers and 22 employers were interviewed using a semi-structured interview schedule. The key findings of the study revealed that the curriculum on offer placed considerable emphasis on Catering and Hotel Management. Entrepreneurship and Business Management courses are only offered at N5 level and Communication and Human Relations are offered at N6 level, notwithstanding the fact that they are largely regarded as core skills within the hospitality and tourism industry. Students are afforded work integrated learning opportunities on completion of their studies. Employers observed that a large proportion lacked skills. There appears to be sustained reluctance on the part of academic personnel and institutional management to harness funding. There is a critical need for coherent alignment between curriculum content and the needs of the hospitality industry through periodic reviews.
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Prayagsing, Chakeel, and Kheswar Jankee. "Influence of External Sources of Funding on Corporate Financial Policies in a Pre-Financial Crisis Period in South Africa—A Case Study of Mauritian Enterprises." Journal of Economics and Public Finance 3, no. 3 (June 3, 2017): 287. http://dx.doi.org/10.22158/jepf.v3n3p287.

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<p><em>A number of scholars have been motivated to study the manner to which firms adjust their corporate finance strategies in light of the availability and easiness of accessing external sources of funding. Till recently, researchers have also been interested to analyse the external factors that allow firms to relax their fixed budget and the consequent impact on corporate strategies. These mainly include alterations in the composition of their funding and the second round effects on other corporate decisions such as on investment projects and their dividend policies. External financing can be assessed both from a policy perspective, i.e., via financial liberalisation policies, as well as other development in the financial sector such as availability of alternative bases of finance, both from banks and non-banks. It will thus be pertinent to examine the impact of FL policies as well as availability of financial resources on the capital structure of Mauritian firms and their investment decisions in a post financial liberalization period. A judicious investigation is undertaken and the empirical soundness of our different formulations tested with the techniques of panel data and GMM estimates. We compare and contrast the results in the 7 different sectors notably banking, insurance, leasing, hotel, oil, retail/distributive trade and the construction industry. For a better analysis, the full sample of firms is divided into several subsamples as follows: top 100 companies, firms in group-structure, those which are not in group structures, local firms, international firms, firms with good banking ties, those with good and poor corporate governance, listed and unlisted firms. By employing different econometric investment models, we found that all indices of FL, including the index of money market liberalisation, index of capital account liberalisation and overall financial liberalisation index have do not have any influence on private investment behaviour. In contract, higher amount of money in circulation, bank credit, leasing activities and subsidised financing from the Development bank have a positive impact on private investment expenditures. Development in the financial sector in terms of credit facilities offered by insurance companies, venture capitals and the stock market activities have not been effective in inducing firms to increase their investment portfolios.</em></p>
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Ahmed, Zafr U., Victor L. Hellr, and Kevin A. Hghies. "South Africa's Hotel Industry." Cornell Hotel and Restaurant Administration Quarterly 40, no. 1 (February 1999): 74–85. http://dx.doi.org/10.1177/001088049904000126.

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SKOBKIN, Sergey S., Konstantin A. MILORADOV, and Andrey P. KOVALTCHUK. "The Development of Hospitality and Tourism Industry in Africa." Journal of Environmental Management and Tourism 11, no. 2 (April 28, 2020): 263. http://dx.doi.org/10.14505//jemt.v11.2(42).04.

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The article investigates the dynamics and factors affecting the development of the market of tourist services of the African continent. The authors analyze statistical data on the development of the hospitality and tourism industry, the influence of cultural, historical and modern political factors. African countries have not only rich cultural and historical traditions. Africa's hospitality and tourism industry has great potential for development. The results of the study allow us to build a statistically sound forecast of international arrivals in Africa and draw a conclusion about the prospects for the development of the hospitality industry and tourism in General. The growth of international arrivals is influenced by competition in the hotel market. The positive effect of hotel chains on Africa is obvious. The network strategy of hotel business development has shown itself positively in many countries of the world. The hospitality and tourism industry continues to develop rapidly – in the coming years, we can expect a significant increase in the number of international tourist arrivals, the growth of paid services, the growth of the number of rooms.
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Victor, J. "THE APRICOT INDUSTRY IN SOUTH AFRICA." Acta Horticulturae, no. 384 (December 1995): 163–68. http://dx.doi.org/10.17660/actahortic.1995.384.22.

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da Silva, Maria. "The jewellery industry in South Africa." Urban Forum 10, no. 2 (June 1999): 217–34. http://dx.doi.org/10.1007/bf03036619.

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Ezeuduji, Ikechukwu O., and Thandokazi Lulu Mbane. "Employee Retention Factors: The Case of Hotels in Cape Town, South Africa." Journal of Economics and Behavioral Studies 9, no. 1 (March 12, 2017): 6. http://dx.doi.org/10.22610/jebs.v9i1.1553.

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High turnover of employees in the hotel sector has been widely reported in academic papers. This high turnover has associated costs, such as financial costs, inconsistency in delivering service quality, and probable loss of customer loyalty. This empirical study investigates hotel employees’ responses to statements that relate to work conditions that support employee retention. Selected three, four and five star hotels in Cape Town, South Africa participated in this study. A structured respondent-completed questionnaire was used to collect data that were subjected to descriptive, bivariate and multivariate analyses. Result highlights suggest that hotel employees, dominated by the female population, are mostly not so desperate to leave their employment soon, however not many of them have worked in the hotel for more than five years. There are positive inter-correlations among ‘employee retention’ factor and other factors that relate to work conditions that support employee retention (compensation, employee development, work engagement, work relations, and working hours). Results also show that ‘strict supervision’, ‘long working hours’ and ‘perceived unfair salary’ are the top major concerns for hotel employees. These findings will enable hotel employers address employee concerns in order to curb the high employee turnover costs. Possible comparative research in other nations and continents will help establish cultural similarities and differences among nations or continents.
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Ezeuduji, Ikechukwu O., and Thandokazi Lulu Mbane. "Employee Retention Factors: The Case of Hotels in Cape Town, South Africa." Journal of Economics and Behavioral Studies 9, no. 1(J) (March 12, 2017): 6–16. http://dx.doi.org/10.22610/jebs.v9i1(j).1553.

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High turnover of employees in the hotel sector has been widely reported in academic papers. This high turnover has associated costs, such as financial costs, inconsistency in delivering service quality, and probable loss of customer loyalty. This empirical study investigates hotel employees’ responses to statements that relate to work conditions that support employee retention. Selected three, four and five star hotels in Cape Town, South Africa participated in this study. A structured respondent-completed questionnaire was used to collect data that were subjected to descriptive, bivariate and multivariate analyses. Result highlights suggest that hotel employees, dominated by the female population, are mostly not so desperate to leave their employment soon, however not many of them have worked in the hotel for more than five years. There are positive inter-correlations among ‘employee retention’ factor and other factors that relate to work conditions that support employee retention (compensation, employee development, work engagement, work relations, and working hours). Results also show that ‘strict supervision’, ‘long working hours’ and ‘perceived unfair salary’ are the top major concerns for hotel employees. These findings will enable hotel employers address employee concerns in order to curb the high employee turnover costs. Possible comparative research in other nations and continents will help establish cultural similarities and differences among nations or continents.
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Mwashita, Tinaye, Nanikie Zungu, and Diane Abrahams. "The Glass Ceiling: Career Progression Barriers for Female Employees in the South African Hospitality Industry." December 2020, no. 9(5) (December 31, 2020): 1077–93. http://dx.doi.org/10.46222/ajhtl.19770720-70.

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This study examined the glass ceiling phenomenon in the South African hospitality industry, with a particular focus on four hotels in Gauteng. The primary aim was to investigate the different perspectives held on the glass ceiling by exploring the key factors inhibiting women in the hospitality industry from proceeding to the next level of the corporate hierarchy, and, ultimately, to reach senior executive positions. Data was collected through informal semi-structured interviews and an online questionnaire that was targeted at men and women in lower to top management positions within the different hotels. The key findings show that the glass ceiling indeed exists, as a fluid and dynamic phenomenon, which takes on various ever-evolving shapes within different work environments. Many women resonated with the nature of the glass ceiling. The literature depicts the glass ceiling as an overarching and all-encompassing phenomenon affecting women. The study sheds more light on the circumstantial nature of the glass ceiling and shows that certain factors exacerbate the effects of the ‘glass ceiling’ phenomenon. A study found that a combination of variables affected the careers of women and their work life balance. The study revealed that the circumstantial nature of the glass ceiling and its dynamic nature makes it impossible for there to be a uniform solution to navigating one’s career around it or to shatter it. This finding challenges the existing view of the glass ceiling and how women should be attempting to shatter it.
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Rogerson, Jayne M. "The Economic Geography of South Africa’s Hotel Industry 1990–2010." Urban Forum 24, no. 3 (January 20, 2013): 425–46. http://dx.doi.org/10.1007/s12132-012-9186-5.

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Rogerson, Jayne M. "Hotel location in Africa’s world class city: The case of Johannesburg, South Africa." Bulletin of Geography. Socio-economic Series 25, no. 25 (September 1, 2014): 181–96. http://dx.doi.org/10.2478/bog-2014-0038.

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Abstract Urban tourism is of rising importance for economic and tourism geographers. One of the most important elements for urban tourism is the hotel economy. Against a backdrop of international debates around the location of hotels in cities in both developed and developing countries this article unpacks the changing geography of hotels in South Africa’s largest city, Johannesburg for the period 1990 to 2010. Johannesburg is one of the leading and growing destinations for urban tourism in South Africa. Its hotel scape has been radically transformed in the past two decades. It is shown that the shifting geography of hotel development in Johannesburg reveals a complex pattern of disinvestment in certain city spaces and subsequent reinvestment and re-vitalization of those spaces as well the changing patterns of hotel investment towards the new successful nodes of business and leisure tourism in the city.
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Griffiths, Ieuan Ll. "Electricity, industry and class in South Africa." International Affairs 61, no. 4 (1985): 720. http://dx.doi.org/10.2307/2617770.

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Goldberg, Melvin, and Renfrew Christie. "Electricity, Industry and Class in South Africa." International Journal of African Historical Studies 19, no. 1 (1986): 138. http://dx.doi.org/10.2307/218715.

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Todd, Edmund N., and Renfrew Christie. "Electricity, Industry and Class in South Africa." Technology and Culture 27, no. 2 (April 1986): 313. http://dx.doi.org/10.2307/3105161.

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Munro, A. Reg, and Anton M. Snyman. "The life insurance industry in South Africa." Geneva Papers on Risk and Insurance - Issues and Practice 20, no. 2 (April 1995): 127–40. http://dx.doi.org/10.1057/gpp.1995.10.

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36

Sorensen, Paul. "Mining in South Africa: a mature industry?" International Journal of Environmental Studies 68, no. 5 (October 2011): 625–49. http://dx.doi.org/10.1080/00207233.2011.591242.

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Jourdan, Paul. "Mining industry in a democratic South Africa." Minerals & Energy - Raw Materials Report 9, no. 4 (January 1993): 20–23. http://dx.doi.org/10.1080/14041049309408518.

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Ofori, George, Robert Hindle, and Fred Hugo. "Improving the construction industry of South Africa." Habitat International 20, no. 2 (June 1996): 203–20. http://dx.doi.org/10.1016/0197-3975(95)00056-9.

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Rogerson, Jayne M. "The Changing All-Suite Hotel in South Africa: From "Extended Stay" to African "Condo Hotel"." Tourism Review International 15, no. 1 (January 1, 2011): 107–21. http://dx.doi.org/10.3727/154427211x13139345020417.

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40

Nyide, Celani John. "ENVIRONMENTAL MANAGEMENT ACCOUNTING: A CONCEPTUAL MODEL FOR THE REPORTING OF ENVIRONMENTAL COSTS." Corporate Ownership and Control 14, no. 1 (2016): 195–202. http://dx.doi.org/10.22495/cocv14i1c1p3.

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The overall aim of this study was to identify factors that affect the use of EMA by the hotel sector in South Africa. The research was an exploratory study and qualitative in nature using a single case study with embedded units approach. ABC Hotel Management Group along its 3 hotels located in the province of KwaZulu-Natal, South Africa, met the selection criteria and thus formed part of this study. There were 10 participants in this case study. Additional documents were analysed which included financial statements, policy documents, the Group website, the hotels’ websites, Group Energy Profile Analysis (GEPA) programme, and Building Monitoring Systems (BMS). The results of this research established a number of factors that affect the use of EMA by the hotel sector in South Africa. The adoption of a prototype EMA model by the hotel sector is then suggested by the study.
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Bickford-Smith, Vivian. "The Waterfront in Cape Town and South African History." International Journal of Legal Information 32, no. 2 (2004): 194–99. http://dx.doi.org/10.1017/s0731126500004078.

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I spent some time contemplating what you might find particularly interesting about the history of the Waterfront, until I learnt that many of you are staying at hotels on Portswood Road, and that the conference itself is at the Breakwater campus of the University of Cape Town (UCT.) This persuaded me to use the history of the crenellated building that dominates Portswood Ridge, and forms the heart of the UCT Business School campus, to talk about a number of important themes in the history of the country you have chosen for your latest conference. Just over one hundred years ago, that building came into existence as The Industrial Breakwater Prison. It was an addition to the original convict station that lay further down Portswood Road towards the sea. There are perhaps four particularly important ways in which this building, and its surrounding area, were connected to significant moments or processes in South Africa's past: the development of Cape Town's harbor, colonial conquest and resistance, the development of a diamond industry and, yes, the origins of apartheid. How so?
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Letseka, Moeketsi. "Government Incentivization of Partnerships in South Africa." Industry and Higher Education 19, no. 2 (April 2005): 161–68. http://dx.doi.org/10.5367/0000000053729798.

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Worldwide, innovation policy is perceived to be at the heart of economic growth and global competitiveness, and nations invest vast amounts of money to give effect to innovation. Higher education institutions, in partnership with industry, are expected to play a key role in supporting the national system of innovation and developing the nation's global competitiveness. This paper draws on the audit of higher education-industry partnerships conducted by the Human Sciences Research Council (HSRC) of South Africa during 2002–03. It plots the South African government's programme of incentives for industry-higher education partnerships through two funding programmes: the Technology and Human Resources for Industry Programme (THRIP) and the Innovation Fund. It argues that, notwithstanding considerable outputs, such as publications, patents/artefacts and the involvement of postgraduate students, it is vital that the incentivization of higher education-industry partnerships is managed in such a way that past relations of inequality among higher education institutions and in the broader society are not reproduced.
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Turner, R. J. "Simulation in the mining industry of South Africa." International Journal of Surface Mining, Reclamation and Environment 13, no. 2 (January 1999): 47–56. http://dx.doi.org/10.1080/09208119908944209.

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44

Beri, Ruchita. "South Africa: An overview of the defence industry." Strategic Analysis 25, no. 4 (July 2001): 569–84. http://dx.doi.org/10.1080/09700160108458979.

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Hillman, Jeffrey C. "Black Engineers in South Africa." Industry and Higher Education 7, no. 3 (September 1993): 141–47. http://dx.doi.org/10.1177/095042229300700303.

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The need for South African industry to attract black engineers has necessitated its involvement in their university preparation. This article describes a pre-university course for black engineering students at the University of the Witwatersrand. A summary of its alumni's results to date is provided together with some comparative data.
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Cecchi, Marco, and Belinda Nwosu. "Human capital development: perspectives of an expatriate hotel manager in Africa." Worldwide Hospitality and Tourism Themes 8, no. 2 (April 11, 2016): 207–10. http://dx.doi.org/10.1108/whatt-11-2015-0048.

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Purpose The purpose of this paper is to explore, from the vantage point of an expatriate manager, some of the issues that surround human capital development (HCD) in the tourism and hospitality industry in Africa. Design/methodology/approach An informal interview was carried out via email. Marco Cecchi has 33 years experience working in the tourism and hospitality industry in Europe and now in Africa. He was recently appointed General Manager at Hotel Bon Voyage in Lagos under the African Management Service Company (AMSCO), an initiative of the United Nations Development Programme and the International Finance Corporation to help build human capital for sustainable African enterprises. Findings The interview offers valuable insights for researchers and practitioners who are seeking to understand cross-cultural differences related to human resources. Originality/value The transcript provides a much needed context for understanding the issues facing HCD in the African continent.
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Jaisamrarn, Arnut, and Joseph Aiyeku. "FACTORS INFLUENCING THE EMPLOYMENT OF HOTEL EXECUTIVES IN SOUTH EAST ASIA: A CASE OF THAI HOTEL INDUSTRY." Journal of International Business and Economics 13, no. 2 (June 1, 2013): 117–36. http://dx.doi.org/10.18374/jibe-13-2.11.

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48

Rogerson, Jayne M. "The Limited Service Hotel in South Africa: The Growth of City Lodge." Urban Forum 22, no. 4 (August 12, 2011): 343–61. http://dx.doi.org/10.1007/s12132-011-9130-0.

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49

Agustina, Indriyani Tri, and Rolisda Yosintha. "The Impact of Covid-19 on Hotel Industry In Asian Countries." Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia 14, no. 2 (January 2, 2021): 159–67. http://dx.doi.org/10.47608/jki.v14i22020.159-167.

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The spread of Covid-19 has led to a global problem in all aspects of life, including in the tourism sector that directly affects the hotel industry. Asia as a continent with many countries that rely most of their revenue on tourism suffers a severe blow. The purpose of this study was to investigate the impacts of the novel Covid-19 on the hotel industry in Asian countries. Through a descriptive qualitative method, the researchers collected data from journals, research reports, books, government documents, articles, and websites. In analyzing the data, the researchers make a comparison between the Asian continent and other continents such as Europe, America, Africa, and Australia by focusing on the hotel occupancy in those continents. The result shows that the rate of hotel occupancy in Asia dropped by 57% and 63,4 million employees lose their jobs. This condition is mainly caused by the travel ban regulation that is followed by the temporary closure of tourist destinations. The hotel industry in Asia has lost up to US$ 1.041 million due to massive booking cancellations, and employees in this industry are even more severely affected as they have no income to support their life.
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Foligno, Silvia. "Publishing in South Africa." LOGOS 26, no. 3 (November 14, 2015): 31–39. http://dx.doi.org/10.1163/1878-4712-11112081.

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South Africa is an emerging market for publishing; it has a number of small and medium-sized local publishers but is dominated by publishing groups and multinationals that import international trends. Along with textbooks, imported trade books are the heart of South African publishing. The major obstacles the industry faces are linked to the poor distribution network as well as the lack of access to financial resources for local publishers, and a readership characterized by the plurality of official languages and an educational gap left over from the social inequalities of the apartheid era. Digital publishing, although not yet thriving, appears to be a promising opportunity to deal with both production costs and distribution and may provide a pathway towards the democratization of reading. A number of commercial platforms and non-profit initiatives are already in place in South Africa to support the development of the publishing market.
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