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Journal articles on the topic 'Hotel industry'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Musab, Adel Khan, Chun Lin Li, and Hasan A. H. Naji. "Cloud Services for Hotel Industry." Advanced Materials Research 905 (April 2014): 693–96. http://dx.doi.org/10.4028/www.scientific.net/amr.905.693.

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This research focuses on the major issues that weigh upon a hotel companys decision to implement cloud computing. In this study there was a random selection done for 15 hotels (5 hotels five stars chains, 5 franchised hotels 3 and 4 stars and 5 local hotels). The aim of this paper revolves to (I) Study and analyze the major issues have an impact on hotel companys decision to move to cloud computing. (II) Test the current benefits and implementing cloud computing in the hotel industry. (III) Test the positive and negative issues in adopting cloud computing. In additions, this type of technology

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2

Krotenko, Tatyana Yu, Olga V. Lesnikova, and Margarita I. Kanunikova. "Service quality in the hospitality industry." Vestnik BIST (Bashkir Institute of Social Technologies), no. 4(61) (December 29, 2023): 77–83. http://dx.doi.org/10.47598/2078-9025-2023-4-61-77-83.

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Quality in the provision of hotel services has always been the main factor in customer satisfaction and loyalty. Despite the current political situation in the world, people continue to travel and visit hotels. Of course, the number of guests in hotels has recently decreased significantly, but this should in no way affect the quality of service. Hotel guest satisfaction is when the guest feels that the technical characteristics of the service are clearly tied to his expectations. Improving the quality of hotel services provided is critical to improving hotel service management in Russia's comp

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Abdullabekova, Noilaxon G'ofurjon qizi. "INTERNATIONAL HOSPITALITY INDUSTRY IN UZBEKISTAN." Results of National Scientific Research 1, no. 6 (2022): 652–59. https://doi.org/10.5281/zenodo.7199496.

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In this article, using the hotel business in Uzbekistan and foreign experience in this field, suggestions and recommendations are presented regarding the improvement and development of the hotel business, the development of hotels and hotel chains in Uzbekistan.

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Lim, Sung-Taek. "Formulating a Blue Ocean Strategy to Revitalize the Hotel Industry: The Case of the Residence Hotel Industry in Korea." Korea International Trade Research Institute 19, no. 3 (2023): 55–66. http://dx.doi.org/10.16980/jitc.19.3.202306.55.

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Purpose – The purpose of this study was to provide a systematic technique for building a blue ocean strategy for residence hotels using research methodologies on customer satisfaction aspects in marketing on a strategic canvas and an ERRC matrix. Design/Methodology/Approach – To do this, we conducted a survey among hotel visitors using questionnaire items and a self-administered data collection approach, with each item scored on a 5-point scale. Judgment sampling was utilized as the sample method. We then used the survey responses to generate an ERRC matrix using IPA analysis. Findings – Accor

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Basera, Vitalis, and Judy Mwenje. "Factors Affecting the Adoption of Quality Management Systems in Zimbabwean Hotels." April 2021, Volume 10(2) (April 30, 2021): 776–95. http://dx.doi.org/10.46222/ajhtl.19970820-132.

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This paper aims at highlighting factors contributing to late adoption of quality management systems (QMS) in the Zimbabwe hotel industry. The research answered questions on: What are the internal factors affecting adoption of QMS in hotels; What are the external factors affecting adoption of QMS in the hotels. Hotel managers and key stakeholders in the hotel industry were interviewed to get data. Focus group discussions was used to get data from hotel staff members. Directed content analysis was used to analyse data. Some of the internal factors affecting adoption of QMS in the hotel industry

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Imansari, Annisa Rizkaninghadi, Roekhudin Roekhudin, and Yeney Widya Prihaningtias. "Green Accounting and Malang Hospitality Industry: A Inevitability." Jurnal Economia 15, no. 2 (2019): 189–208. http://dx.doi.org/10.21831/economia.v15i2.24127.

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Abstract: This research aims to study the implementation of green accounting on the hospitality industry in Malang based on internal and external perspectives. This type of research is a multi-case study. Data collection was conducted in 2018 through interviews with internal parties of Harris Hotel (five stars), The Balava Hotel (four stars), and ubud Hotel and Cottages (three stars); guests and people around the hotels and environmental Services in Malang; observation and documentation. The results of this research show that three, four, and five stars hotels in Malang have implemented green

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Fu, Linqian. "COVID-19 Impacts on and Responses of the Hotel Industry." Journal of Education, Humanities and Social Sciences 7 (January 13, 2023): 320–23. http://dx.doi.org/10.54097/ehss.v7i.4697.

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The hotel industry has been hit hard by the epidemic. This paper discusses the development of the hotel industry under the background of the epidemic, which has important practical significance and can provide necessary reference for understanding the development trend of the hotel industry. This paper finds that the business performance of the hotel industry is constantly improving and is in the recovery stage, and there are some differences in the recovery status of different types of hotels. At the same time, remote working provides more service opportunities for hotels. This article can pr

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8

Subakti, Agung Gita. "Overview the Seven Stars Rating in Hotel Industry." Binus Business Review 3, no. 2 (2012): 691. http://dx.doi.org/10.21512/bbr.v3i2.1354.

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Picking the right hotel can be tricky especially in today’s world of multiple rating systems. A luxury hotel rating once topped out at five stars but in the war to snag vacationers certain hotels that sing tunes of opulence and luxurious pleasure have started to accumulate seven stars. Star rating systems vary from continentto continent, country to country, and in a country. Hotel ratings have become a subjective assessment of amenities depending on the hotel and location. But the big question that is how they rate a seven stars Hotel. What makes it different from five stars Hotel or any fine

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ЩЕРБИНА, А. В. "CHANGES IN THE STRUCTURE OF DEMAND FACTORS FOR HOTEL INDUSTRY SERVICES IN MODERN CONDITIONS." Экономика и предпринимательство, no. 12(161) (January 11, 2024): 1476–82. http://dx.doi.org/10.34925/eip.2023.161.12.286.

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Гостиничная индустрия сегодня получает значительное развитие благодаря развитию и распространению туризма в Российской Федерации. В эксплуатацию вводятся новые гостиницы и гостиничные комплексы. Гостиницы могут предоставлять широкий спектр услуг, а могут занимать определенную нишу – например, арт-отели, бутик-отели, SPA-отели и т.д. Наличие такого разнообразия в гостиничной индустрии продиктовано наличием спроса населения на услуги гостиничной индустрии. Спрос возникает не только на основные услуги, но и на дополнительные гостиничные услуги, что мотивирует гостиницы, особенно в крупных городах

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Javed Parvez, Shaik, H. M. Moyeenudin, S. Arun, R. Anandan, and Senthil Kumar Janahan. "Digital marketing in hotel industry." International Journal of Engineering & Technology 7, no. 2.21 (2018): 288. http://dx.doi.org/10.14419/ijet.v7i2.21.12383.

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Digital marketing is the promotion of products or brands through online. In recent days the demand of digital marketing in hotels has become increasingly high with Social Media Marketing (SMM) which works with social networking sites and Search Engine Optimization (SEO) making the website to appear in search results with advertisement on Google and online magazines by search engine marketing (SEM), video marketing through you tube and websites are types of digital marketing. Searching hotels through online by computers and mobile with the hotel websites is the new trend of digital marketing an

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11

Ma, Yong, Hang Li, and Yun Tong. "Distribution Differentiation and Influencing Factors of the High-Quality Development of the Hotel Industry from the Perspective of Customer Satisfaction: A Case Study of Sanya." Sustainability 14, no. 11 (2022): 6476. http://dx.doi.org/10.3390/su14116476.

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Achieving customer satisfaction is an important goal of the high-quality development (HQD) of the hotel industry. The purpose of this study is to summarize the spatial distribution characteristics and influencing factors of the HQD of the hotel industry to better help improve hotel customer satisfaction and realize the HQD of the hotel industry. Taking Sanya as an example, this study applied kernel density analysis, grid analysis and a geographically weighted regression (GWR) model to reveal the distribution characteristics and influencing factors of the HQD of the hotel industry. The research

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Ćurlin, Tamara, Tanja Kamenjarska, and Mirjana Pejić Bach. "Innovation features in the hotel industry: Croatian hotel websites." Croatian Regional Development Journal 3, no. 1 (2022): 91–111. http://dx.doi.org/10.2478/crdj-2022-0006.

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Abstract The hotel industry undeniably holds strong market power. Its economic impact can affect the infrastructural, economic, and digital development of a particular region. In addition to numerous advantages, digital development has also posed certain challenges for the hotel industry, such as fierce competition and a struggle for market power, which in turn lead to constant searching for new beneficial solutions. Hotel websites need to be of good quality to have a positive impact on profitability. Quality websites are functional and useful, and innovation is a common factor observed when t

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Solovei, Iryna, Nadija Ostrovska, and Bogdan Lygovyi. "ANALYSIS OF THE HOSPITALITY INDUSTRY IN UKRAINE." Development of Management and Entrepreneurship Methods on Transport (ONMU) 82, no. 1 (2023): 140–49. https://doi.org/10.31375/2226-1915-2023-1-140-149.

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The aim of the article is to analyze the tendencies in the development of the hospitality industry in Ukraine. The material base intended for accommodating tourists affects the level of tourist service, forms demand, and stimulates the functions and development of the country's tourist market; therefore it occupies one of the first places in the development of tourist infrastructure. In 2020, there were 4523 hotels and other collective accommodation establishments in Ukraine, with a total number of 37497 and an average of 52 rooms. In the present stage of development, Ukraine's hospitality ind

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Poquiz, Marmie R., Rania Hassan, and Shehryar Ahmed. "Gender Diversity Management Practices in the Hotel Industry: An Analysis of Philippine Hotel Industry." International Journal of Management Thinking 1, no. 1 (2023): 41–50. http://dx.doi.org/10.56868/ijmt.v1i1.12.

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This study endeavors to investigate the gender diversity management practices (DMPs) in the hotel industry of and the considerable effect of gender, inclusion or exclusion, on hotel employees' perceptions of those practices in Philippine. A quantitative method using personal administered survey was employed and total 300 above questionnaires were sent online to the staff working in the 4–5-star hotels in Manila and only 185 usable questionnaires received. The findings indicated that young, female hotel staff made up the majority. A significant number of hotels were successful in implementing D

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Basera, Vitalis, and Judy Mwenje. "Stakeholders’ Awareness of Quality and Quality Management Systems in Zimbabwean Hotels." April 2021, Volume 10(2) (April 30, 2021): 682–97. http://dx.doi.org/10.46222/ajhtl.19770720-126.

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The aim of the study was to investigate the stakeholder’s awareness of quality and quality management systems (QMS) in the Zimbabwe hotel industry. This study sought to investigate the stakeholder’s awareness of quality and quality management systems (QMS) in the Zimbabwe hotel industry by (1) establishing the definition of quality, (2) exposing dimension of service quality, (3) identifying how customer satisfaction is measured and (4) identifying quality management systems and quality philosophy used in hotels. Appreciation of quality and QMS in the hotel industry can assist stakeholders to e

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Jean, Bosco Harelimana, and Nahimana Côme. "Effect of Income Tax on Financial Performance of Hotel Industry in Rwanda." American Based Research Journal - ISSN (2304-7151) 10, no. 09 (2021): 01–17. https://doi.org/10.5281/zenodo.5592711.

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<em>The study aims to assess the effect of income tax on the financial performance of hotels in Rwanda. </em><em>A</em><em>ccording to the Rwanda Chamber of Tourism, taxes imposed on hotel’s Staff feeding lesser hotel’s financial performance consequently taxed on recurrent expenses rather than income raise tax avoidance or evasion to hotel investors. The general objective of this study is to assess the effect of income tax and hotel financial performance in Rwanda. During this study, a descriptive research design was used. The target population was 23 hotels selected from three to

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Khatter, Ajay, Leanne White, Joanne Pyke, and Michael McGrath. "Barriers and drivers of environmental sustainability: Australian hotels." International Journal of Contemporary Hospitality Management 33, no. 5 (2021): 1830–49. http://dx.doi.org/10.1108/ijchm-08-2020-0929.

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Purpose The paper presents the findings of research into the barriers to and drivers of environmentally sustainable policies and practices (ESPPs) in the Australian hotel industry. This study aims to explore these drivers and barriers from the perspective of hotel managers and involve a range of hotels with different hotel industry profiles and management structures. Design/methodology/approach The study conducted one-on-one interviews with hotel managers to explore the barriers to and drivers of ESPPs. The purpose of the sample and sample size was to ensure representation of different segment

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Sarinastiti, Eska Nia, and Uljanatunnisa Uljanatunnisa. "STRENGTHENING E-BRANDING STRATEGY OF SHARIA HOTEL IN INDONESIAN HOTEL INDUSTRY." International Journal of Applied Sciences in Tourism and Events 4, no. 1 (2020): 48. http://dx.doi.org/10.31940/ijaste.v4i1.1910.

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Purpose: This research is expected to be able to identify and analyze the strengthening of e-branding strategies of Sharia Hotels in the Indonesian hotel industry. Research methods: This study uses qualitative research with data collection techniques through semi-structured interviews, observation, and documentation. Results and discussions: The results of the research show, firstly, hotel with Islamic nuances according to the MUI Sharia Hotels including Hilal 2 which is a management and operational manner have rigid rules that must comply with Islamic rules, while Muslim Friendly

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Şaiq oğlu Məmmədov, Cavid. "Problems development of hotel industry." SCIENTIFIC WORK 71, no. 10 (2021): 64–68. http://dx.doi.org/10.36719/2663-4619/71/64-68.

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The essence of the principle of network organization is that multi-level hierarchy is replaced by groups of enterprises, and specialized units coordinated by market mechanisms replace administrative mechanisms. Franchising, one of the forms of hotel management, is a contractual relationship between companies with a well-known brand and other hotels. As well as the positive role of franchising management in the hotel chain, there are also a number of problems. Key words: hotel, Franchising, hospitality, industry, service, tourist

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Bader, Elana, and Karen Smith. "Hotels European Hotel Industry Performance 2005." Journal of Retail & Leisure Property 5, no. 3 (2006): 247–52. http://dx.doi.org/10.1057/palgrave.rlp.5100027.

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Li, Yuchuan, and Gefei Wang. "Research on the Organizational Management Problems and Development Suggestions of Marriott Hotels in the Context of COVID-19." BCP Business & Management 34 (December 14, 2022): 1065–70. http://dx.doi.org/10.54691/bcpbm.v34i.3141.

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The arrival of COVID-19 in 2020 has hit almost all industries worldwide, especially the tertiary industry and service sectors. During COVID-19, the tourism and hotel industry, as the major industries in the tertiary industry, also suffered from the dilemma of unsustainable operation and difficult income generation. The operation and management of the hotel industry are facing huge challenges. This article aims to introduce the market background of China's hotel industry and the current business operation of Marriott Hotels in China. To understand the countermeasures for the operation and manag

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Stetsyuk, O. "The hotel industry in Lviv: modern trends of progress." Visnyk of the Lviv University. Series Geography 2, no. 40 (2012): 163–69. http://dx.doi.org/10.30970/vgg.2012.40.2101.

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The hotel industry of Lviv region and the main tourist centre of the Western region of Ukraine – Lviv are investigated. The basic indicators of development of hotel services in Lviv area is analyzed during 2000-2009. The main stream of improvement of the regional hotel industry is expected, including for successful carrying out of the European Football Championship in 2012. Key words: hotel industry, tourist infrastructure, hotel, hotel services, quantity of visitors, capacity of hotels, coefficient of capacity of the enterprises, the European Football Championship.

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Gashi, Silvana, Ermira Qosja, and Denada Liça. "Hotels industry: An analysis of business approaches and strategies." Corporate and Business Strategy Review 6, no. 1, special issue (2025): 240–53. https://doi.org/10.22495/cbsrv6i1siart2.

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In an era marked by growing environmental concerns, the hotel industry faces increasing pressure to adopt sustainable practices. This research investigates the approach of Albanian businesses within the hotel sector towards the concept and functionality of ecological hotels. Employing questionnaires distributed from December 2023 to January 2024, this study aims to investigate the hotel industry’s engagement with green practices and their commitment to environmental responsibility. Albania, with its rapidly expanding tourism sector, serves as a critical case study for examining how ecological

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ROMANYUK, Anton V., and Roman R. GAREEV. "Hospitality Industry in Russia: Key Problems and Solutions." Journal of Environmental Management and Tourism 10, no. 4 (2019): 788. http://dx.doi.org/10.14505//jemt.v10.4(36).09.

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The aim of the present research is to study the condition and development of the Russian hotel market under the crisis. In the course of the present work the methods of systematic approach, economic and statistical analyses, quantitative and qualitative studies have been applied. Such methods allow to reveal the problems and prospects of the Russian hotel market development. The article presents the results of analyzing the state of the Russian hotel market. Authors identified factors hindering the development of the hospitality: worn out and outdated rooms in most hotels; high costs of labor,

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Palić, Irena, Petra Palić, and Frane Banić. "The pre-pandemic role of customer online satisfaction in price determination: evidence from hotel industry." Croatian Review of Economic, Business and Social Statistics 7, no. 2 (2021): 50–60. http://dx.doi.org/10.2478/crebss-2021-0009.

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Abstract This study examines the importance of online reviews for price determination in the hotel industry in the pre-pandemic period. The research is conducted for Croatian small open economy with a developed tourism sector. The paper fills the gap in existing literature by using multivariate principal component analysis to group various customer satisfaction categories in the hotel industry and assessing the relationship between customer satisfaction and hotel price. The conducted empirical analysis points to a positive statistically significant relationship of guest satisfaction and hotel

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Kulak, Nataliia V. "COMPETITIVE ADVANTAGES OF MODERN FORMS OF MANAGEMENT BY A HOTEL BUSINESS." Management 28, no. 2 (2019): 108–18. http://dx.doi.org/10.30857/2415-3206.2018.2.9.

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Introduction and purpose of the study. Recently, the issue of increasing the efficiency of the functioning of hotel business establishments due to the application of competitive advantages becomes of paramount importance.It is well-known that in the conditions of an integrated approach to the creation and use of competitive advantages, an enterprise is able to prevail in the demand market. Practical experience of the domestic hotel industry shows that some forms of organization of hotel activities for the domestic hotel industry are new, which creates the need to explore the features of modern

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Ampofo, Justice Agyei. "CONTRIBUTIONS OF THE HOSPITALITY INDUSTRY (HOTELS) IN THE DEVELOPMENT OF WA MUNICIPALITY IN GHANA." International Journal of Advanced Economics 2, no. 2 (2020): 21–38. http://dx.doi.org/10.51594/ijae.v2i2.155.

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Hotel industry is one of the lucrative ventures which provide a lot of services to people. It has globally aided many countries in terms of revenue generation. A country’s revenue system can work effectively if the hotel industry pays their tax rate allocated to them. The hotel industry provides services like accommodation, food, entertainment and health and fitness to people. The objective of the study was to find out the role of the hotel industry in the development of Wa Municipality in the Upper West Region of Ghana. All the workers of the selected hotels in Wa Municipality constituted the

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Bontis, Nick, Stevo Janošević, and Vladimir Dženopoljac. "Intellectual capital in Serbia’s hotel industry." International Journal of Contemporary Hospitality Management 27, no. 6 (2015): 1365–84. http://dx.doi.org/10.1108/ijchm-12-2013-0541.

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Purpose – The purpose of this study is to determine whether intellectual capital (IC) creates value in the Serbian hotel industry. Specifically, this paper examines to what degree IC and its key components affect the financial performance of hotels compared to physical and financial capital. Design/methodology/approach – The sample included all of the hotels that operated as independent entities in Serbia during 2009–2012. value-added intellectual coefficient was used to measure the level of IC contribution to value creation, which was linked to various measures of financial performance, inclu

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Norah, Sitati, Were Susan, A. Waititu Gichuhi, and Miringu Alice. "Effect of employee recognition on employee retention in hotels in Kenya." Direct Research Journal of Social Science and Educational Studies 6, no. 8 (2019): 108–17. https://doi.org/10.5281/zenodo.3458598.

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The aim of this research study was to find out the effect of employee recognition on employee retention in hotels in Kenya. The hotel industry in Kenya falls short of the industries turnover average and still leads in employee turnover. In the year 2011, labor turnover was at 68% in five star rated hotels. Today, the industry is confronted with the continuously evolving challenge of demand for retention of appropriate talent. Consequently, this has impacted negatively on hotel business sustainability due to high costs of training new employees, replacement and separation for the departing empl

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ERVINA, Ersy, Indayati LANYA, I. Made BUDIARSA, and Made Sudiana MAHENDRA. "HOTEL INDUSTRY POST COVID-19: CRITICAL PRACTICE ON HOTEL RESILIENCE." GeoJournal of Tourism and Geosites 45, no. 4 supplement (2022): 1570–78. http://dx.doi.org/10.30892/gtg.454spl05-976.

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Numerous studies have investigated how multi-capital establishes hotel resilience, but only some have evaluated the essential element that becomes a hotel management priority. This article aims to examine the direct effect of multi-capital on hotel resilience and explore critical factors that need to be improved in building hotel resilience post-COVID-19. 91 managers of three- and four-star hotels participated in this study. A questionnaire was used to collect the data, which was then analyzed using Structural Equation Modeling (SEM-PLS) to examine the effect between variables and further proc

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Loboda, Sofija Idrisovna, and R. N. Ushakov. "The role of ”green” technologies in the development of the hotel industry." Gostinichnoe delo (Hotel Business), no. 12 (December 15, 2021): 24–41. http://dx.doi.org/10.33920/igt-2-2112-03.

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The article describes the current aspects of green technologies and the environmental friendliness of hotels, the possibility of using environmentally friendly materials in the process of hotel activities of hotels. The importance of their participation in the tourism business is substantiated and the results of this process and implementation are presented. The procedure of certification of hotels in this direction is also described in detail, the introduction of programs to minimize waste in the hotel, environmental pollution, as well as the use of innovative energy-saving technologies, what

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Bansal, Roli, Manisha Lamba, Shirin Alavi, and Vandana Ahuja. "E-Marketing and the Hotel Industry." International Journal of Online Marketing 4, no. 2 (2014): 15–27. http://dx.doi.org/10.4018/ijom.2014040102.

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In today's world, as online consumers become more price sensitive, less brand loyal and more sophisticated, e-Customer Relationship Management (CRM) and e-marketing becomes a strategic necessity for attracting and increasing consumer's patronage. This manuscript traces the evolution of e-marketing and demonstrates the relationship between the Web Presence Index (WPI) of the hospitality sector across a set of hotels. Here WPI of a particular hotel brand is a function of the total web presence across the Website, FaceBook Page, YouTube, Twitter and MakeMyTrip.com. Subsequently, a positive relati

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Bezruchko, Lubomyr, Mykhailo Klapchuk, and Yuriy Zhuk. "ECOLOGIZATION OF THE CARPATHIAN REGION HOTEL INDUSTRY AS A COMPONENT OF THE ACHIEVEMENT OF SUSTAINABLE DEVELOPMENT." GEOGRAPHY AND TOURISM, no. 43 (2018): 48–54. http://dx.doi.org/10.17721/2308-135x.2019.43.48-54.

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Object. Research the modern approaches to ecologization of hotels. Explore the current state of implementation of environmental technologies in the Carpathian region hotel industry. Methodology. In the article such methods were used: literary, comparative, statistical, expert evaluations. Results. The role of ecologization of hotels for achievement of sustainable development of the territory is determined. The present state of implementation of environmental technologies in Carpathian region hotel industry is explored. The most typical directions of ecologization of research territory hotels a

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Ahmedli, Khayyam. "Perspectives of international hotel and hotel networks in Azerbaijan." Scientific Bulletin 2 (2019): 71–76. http://dx.doi.org/10.54414/feov7384.

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Hotel chains are very significant for the development of tourism industry. The article aims to describe the development of hotel chains in Azerbaijan from historical standpoint. The positive relationship between presence of hotel chains and development of tourism industry is been analyzed. Furthermore, the article informs the reader about current hotel chains and names a few hotels with fresh perspective that might have potential success in Azerbaijan.

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Hernandez, Jennifer Zorrilla. "Trends and Issues of Hotel Industry in CALABARZON: Inputs to Tourism and Hospitality Development Planning." International Multidisciplinary Research Journal 3, no. 1 (2021): 118–26. http://dx.doi.org/10.54476/iimrj274.

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Hotel business is considered a major part of the tourism industry globally, and it is currently within the wing of dynamic advancement and development. The study focused on the current trends in the hotel industry with regard to lifestyles, brand, food supply chain, technology and rules and regulations. It ascertained the significant difference on the assessment of the respondents. It tackled the issues encountered by the hotel industry and proposed a tourism and hospitality development plan. A quantitative method utilizing descriptive method was used in gathering needed data through survey qu

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Gaffar, Vanessa, Agus Rahayu, Lili Adi Wibowo, and Benny Tjahjono. "The Adoption of Circular Economy Principles in the Hotel Industry." GATR Journal of Business and Economics Review 6, no. 1 (2021): 92–97. http://dx.doi.org/10.35609/jber.2021.6.1(2).

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Objective – The aim of this study is to explore the awareness level of CE concept and to assess the adoption of the CE principles in the hotel industry. Methodology/Technique – This study employed a qualitative method. In depth interviews were addressed to hotel managers. The hotels were chosen based on three categories: local, national chain and international chain hotel. Observation of evidence was also used to analyze information from existing condition. Findings – The findings pointed out the awareness level of CE concept in each hotel categories. It also revealed how hotels adopt CE princ

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Pančić Kombol, Tonka. "Hotel image and branding and characteristics of Croatia's hotel industry." Tourism and hospitality management 1, no. 2 (1995): 381–91. http://dx.doi.org/10.20867/thm.1.2.12.

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On the World and European market, and in scientific and trade publications marketing principles for creating the hotel product, as well as quality hotel management have been developed, confirmed and defined, and form firm foundations for hotel image and branding development. An understanding for the hotel as a product whose name is connected with quality of services and offer in the customer’s mind is not made use in the development of Croatia’s hotel industry. The paper emphasises the importance of representing the hotel as a product. The development characteristics of Croatia’s hotel industr

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Chen, Han, Rui Chen, Shaniel Bernard, and Imran Rahman. "US hotel industry revenue: an ARDL bounds testing approach." International Journal of Contemporary Hospitality Management 31, no. 4 (2019): 1720–43. http://dx.doi.org/10.1108/ijchm-01-2018-0031.

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Purpose This study aims to develop a parsimonious model to estimate US aggregate hotel industry revenue using domestic trips, consumer confidence index, international inbound trips, personal consumption expenditure and number of hotel rooms as predictor variables. Additionally, the study applied the model in six sub-segments of the hotel industry – luxury, upper upscale, upscale, upper midscale, midscale and economy. Design/methodology/approach Using monthly aggregate data from the past 22 years, the study adopted the auto-regressive distribute lags (ARDL) approach in developing the estimation

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Kayaman, Rüçhan, and Huseyin Arasli. "Customer based brand equity: evidence from the hotel industry." Managing Service Quality: An International Journal 17, no. 1 (2007): 92–109. http://dx.doi.org/10.1108/09604520710720692.

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PurposeThe paper aims to explore interrelations of the four brand equity components; brand awareness, brand loyalty, perceived quality and brand image in hotel industry and improve the conceptualization of customer‐based hotel brand equity.Design/methodology/approachThe paper is based on the recommendations of previous studies, the scale constructed to measure consumer‐based brand equity included brand awareness, brand loyalty, perceived quality and brand image. The present study used a sample of 345 actual customers from 11 different countries whose accommodation in North Cyprus hotels was us

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Hrs Borkovic, Zeljka, Biljana Kulisic, and Margareta Zidar. "ENERGY AUDIT – METHOD FOR ENERGY CONSERVATION IN HOTELS." Tourism and hospitality management 14, no. 2 (2007): 349–58. http://dx.doi.org/10.20867/thm.14.2.14.

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: In the very near future, energy efficient hotels will cease to be the exception but will be the rule. Energy conservation and the intelligent utilization of renewable energy sources are prerequisite for sustainable development of tourism. Due to global warming and increased standards in hotel industry, there is an increasing demand for energy for cooling in general, although this is especially reflected in hotel industry peaking in summer period. Furthermore, energy demand for hot water and food and beverages preparation in a hotel increases proportionally with the number of tourists. All th

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Wang, Ziyue. "Analysis On How the Londoner Hotel in Macau Responds to Public Crisis Events and Shapes Marketing Resilience Through Case Studies." Highlights in Business, Economics and Management 23 (December 29, 2023): 545–50. http://dx.doi.org/10.54097/2h1a6475.

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After the outbreak of COVID-19, the global service industry has been greatly damaged. In particular, the hotel industry, as an important component of the service industry, has encountered an unprecedented dilemma. In recent years, China has attached great importance to the development of the tertiary industry, so the development of the hotel industry has shown a positive trend before the outbreak of the epidemic. Both the scale and number of hotels have been greatly improved. In addition, the hotel industry is more sensitive to public events, so in the current era of frequent public crises, ho

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Štilić, Anđelka, Miloš Nicić, and Adis Puška. "Check-in to the future: Exploring the impact of contemporary information technologies and artificial intelligence on the hotel industry." Turisticko poslovanje, no. 31 (2023): 5–17. http://dx.doi.org/10.5937/turpos0-43739.

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The hotel industry is undergoing significant change as a result of technological advancements and shifting guest preferences. Artificial intelligence (AI) is playing an increasingly important role in this transformation, allowing hotels to provide personalized, efficient, and sustainable experiences that meet the needs of modern travelers. This paper provides an overview of the role and application of AI in the hotel industry, highlighting its benefits and challenges as well as presenting case studies that show how hotels are currently utilizing AI technology. According to the review of litera

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Badarch, Lkhamtseden, and Altanchimeg Zanabar. "Dimensions of Hotel Service Quality in Mongolia." Jurnal Ilmiah Peuradeun 5, no. 2 (2017): 141. http://dx.doi.org/10.26811/peuradeun.v5i2.130.

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Service quality has emerged as an important area in the hotel industry for decades. Thus, it is essential that service providers understand customer expectations and perceptions as well as the factors that influence their evaluation and satisfaction with the provided service. Hotel industry is growing each year in Mongolia. Realizing the increase in competition among hotels, hotel managers are focusing on improving the elements which contribute to service quality for customers of the hotel industry in Mongolia. The quality of service in hotel industry is an important factor of successful busin

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Liu, Huiyao. "Analysis on the Marketing Strategies of Smart Hotels in the Post-epidemic (Covid-19) Background." Advances in Economics, Management and Political Sciences 52, no. 1 (2023): 32–36. http://dx.doi.org/10.54254/2754-1169/52/20230686.

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The traditional-hotel industry is facing its most difficult time ever, due to the recessionary economy and the low standards of consumption. Hotels are seeking transformations to change this situation, some of them were attempted to go in the certain direction of smart hotel, which is newly-developing and is at the initial stage, so that there are a series of unsolved problems existing in the current times. The paper had extract opinions from surveys about hotel industry and smart hotels and was aimed at discussing the disadvantages of strategies adopted by smart hotels, as well as the potenti

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Krupenna, Inga, and Manuella Ostapenko. "MARKETING STRATEGIES OF NETWORK FORMS OF BUSINESS IN THE HOSPITALITY INDUSTRY." Proceedings of Scientific Works of Cherkasy State Technological University. Series Economic Sciences, no. 69 (June 29, 2023): 75–84. https://doi.org/10.24025/2306-4420.69.2023.288927.

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Abstract. The article examines the essence and practice of implementing marketing strategies of network forms of business in the hospitality industry, which are particularly complex, thought-out, established and managed business models of various forms and levels of interaction.It is clarified that «hotel network» is a broader concept than «hotel chain», as it includes hotels, hotel chains, a wide group of economic agents, related and additional organizations that are involved in the production, management, marketing, logistics of hotel services. The features of hotel chains that form the sema

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Sobin, Oleksii. "Definition of the main ways of recovery of the hospitality industry." Technology audit and production reserves 3, no. 4(59) (2021): 18–21. http://dx.doi.org/10.15587/2706-5448.2021.235925.

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The object of research in this work was the tourism industry. The main emphasis was placed on hotel enterprises, which suffered heavy losses during the knockdown period, as well as in the post-clown period. The conditions of the pandemic lockdown have prompted economic agents to restructure in accordance with the new communication and operational rules. The sphere of hotel services, the main purpose of which is the organization of recreation, has suffered the most from quarantine, because it was completely banned. Therefore, small hotels could not recover, they closed. Subsequently, the govern

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He, Xingyan. "The Impact of COVID-19 on Hotel Industry: Evidence from Financing." BCP Business & Management 34 (December 14, 2022): 379–84. http://dx.doi.org/10.54691/bcpbm.v34i.3039.

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Since COVID-19 has been exposed to the world, every industry has been significantly negative affected, among which the hotel industry has been influenced the most. With this in mind, an empirical analysis will be carried out for the sake of investigating the corresponding impacts of the pandemic on the hotel industry based on specific cases of giant representative corporation. According to the analysis, this study will conclude the effects that were caused due to COVID-19, the common financing methods that most hotels will use and implement to address the issues. There are some income statemen

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Turaeva, Ezoza Farrux qizi. "TO UNDERSTAND THE ROLE OF ICT AND INDUSTRY 4.0 IN HOTEL INDUSTRY OF UZBEKISTAN." «Zamonaviy dunyoda innovatsion tadqiqotlar: Nazariya va amaliyot» nomli ilmiy, masofaviy, onlayn konferensiya 1, no. 22 (2022): 85–92. https://doi.org/10.5281/zenodo.7095277.

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The main aim of this research is to understand the role of innovative Information and Communication Technology Solution in Uzbekistan hotel and tourism sector and analyze its impact on industry 4.0 development within Uzbekistan Hotels (Hyatt Regency and Hilton hotels were taken as an example). A particular focus is paid to the ICT application benefits and challenges for hotel industry and in final parts some proper recommendations will be given to enhance their service quality, increase competitiveness and speed by usage of ICT and finally an individual reflection was provided to demonstrate h

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Avelini Holjevac, Ivanka, and Milena Peršić. "Incorporation of Croatian hotel trade in the standard system of monitoring business results in the world hotel industry." Tourism and hospitality management 1, no. 2 (1995): 239–51. http://dx.doi.org/10.20867/thm.1.2.2.

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The paper aims at pointing out the necessity of incorporating Croatian hotel industry in the standard system of monitoring business results in the world hotel trade since it is a precondition of acknowledging and accepting our tourism and hotel industry as a part of the world tourist supply. The following are the needs and advantages of being incorporated in the world hotel industry's system of monitoring business results: • enables comparison of a specific country's hotel industry results with the world industry average, with European industry and hotel industry of specific countries as well

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Aryanti, Rosaria, and Miharni Tjokrosaputro. "Faktor yang memengaruhi booking intention pada jaringan hotel berbintang lima di Indonesia." Jurnal Manajemen Bisnis dan Kewirausahaan 8, no. 4 (2024): 921–34. http://dx.doi.org/10.24912/jmbk.v8i4.31643.

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After the pandemic, the hotel sector experienced growth. Many people who travel will make a hotel booking at their destination. However, before deciding which hotel to book, customers always read online reviews to ensure the brand image and price consideration. Therefore, this study examines whether online reviews and brand image could influence hotel booking intention and how perceived price acts as a mediating variable in star-rated hotel chains in Indonesia. The research is categorized as descriptive research. Using a non-probability sampling method, the population consists of respondents w

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