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Journal articles on the topic 'Hotel laundry service'

Author: Grafiati

Published: 4 June 2021

Last updated: 28 July 2025

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1

Hadinata, Thomas, Havidz Aima, and Tantri Yanuar Rahmat Syah. "Financial Planning PT. Luxury Indah Jaya “Premium Laundry Services”." Journal of Social Science 4, no. 6 (2023): 2345–445. http://dx.doi.org/10.46799/jss.v4i6.723.

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One of the tourism industries that contributes to national development is the hotel industry. The hotel business can support other businesses, whether it is the right place to hold meetings or cooperation agreements, it can also be a place to increase human resource competency through training. The hotel is also a means for family gatherings to relieve fatigue, a place to stay for delegations from fellow countries at state meetings. The existence of a hotel must of course be accompanied by excellent service, including cleanliness and quality of towels and linen for its guests. The presence of

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2

Setiawan, Alexander, Andre Gunawan, Kevin Utomo, and Bernard Yusuf Jioe. "Community Service Creating Applied Information System for Managing Inventory on Hotel SWK 95, Surabaya, Indonesia." SHS Web of Conferences 59 (2018): 01001. http://dx.doi.org/10.1051/shsconf/20185901001.

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In the ever-expanding digital information era, hotels in particular Hotel SWK 95 should start using information technology to help hotel operations to operate maximally. Hotel SWK 95 has an information system for booking rooms and others but Hotel SWK 95 does not have information system to manage Inventory like pillow, blanket, etc. So here the author has compiled and made an inventory information system to meet the needs of the Hotel SWK 95. The information system that the authors created can help in the inventory arrangements, especially as laundry systems and vendors anywhere that the hotel

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Utami, Lely Dian, Milawaty Milawaty, Uystka Hikmatul Kamiliyah NH, and Muhammad Dzulkifli. "Pengembangan Usaha Jasa Penatu (Laundry) Untuk Meningkatkan Layanan dan Nilai Tambah Ekonomi di TEFA Perhotelan Terpadu Politeknik Negeri Jember." SEJAGAT : Jurnal Pengabdian Masyarakat 1, no. 3 (2025): 133–43. https://doi.org/10.25047/sejagat.v1i3.5822.

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This community service activity aims to develop a laundry service business as an effort to improve services and economic added value at the TEFA Integrated Hotel of Politeknik Negeri Jember. The development of a laundry service business is considered very important because Politeknik Negeri Jember or Polije is a vocational university with BLU (Public Service Agency) status where Polije must provide services to the community in the form of providing goods and / or services that are sold without prioritizing profit and in carrying out its activities based on the principles of efficiency and prod

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Tjiptadi, Rudi. "Using Data Communication to Give Ease in Hotel Room Services." ComTech: Computer, Mathematics and Engineering Applications 2, no. 1 (2011): 250. http://dx.doi.org/10.21512/comtech.v2i1.2751.

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Gaining extra comfort in a trip is an important factor. Staying in a hotel needs food, laundry, and other activities that can make guests comfortable. The guesses’ requests are usually ordered to the Room Service. Sometimes problems occur in serving the guests’ requests due to human error, such as overdue orders, misunderstandings, etc. Computers are used to prevent those problems by typing requests directly from a computer in the room. The method is done by collecting data from the direct interview at a hotel related to guests’ requests, analyzing the current system, doing literature study, c

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Munir, Misbahul, Vivit Marcelina, Ika Kurniawati, and Ummu Radiyah. "Penerapan Algoritma C4.5 Untuk Prediksi Penggunaan Layanan Jasa Laundry Orchardz Hotel Pontianak." Jurnal Infortech 5, no. 1 (2023): 77–82. http://dx.doi.org/10.31294/infortech.v5i1.15834.

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Abstrak - Orchardz Hotel adalah perusahaan yang menyediakan pelayanan jasa penginapan. Salah satu fasilitas yang disediakan Orchardz Hotel Pontianak adalah layanan jasa laundry. Adanya fasilitas laundry, membuat para tamu tidak perlu lagi merasa repot untuk memikirkan masalah baju kotor selama menginap. Pilihan metode pencucian beragam mulai dari laundry biasa, press dan dry cleaning. Layanan laundry hanya dikhususkan bagi tamu, sehingga tidak tersedia bagi umum, linen attendant menawarkan ke tamu-tamu dengan cara mengetuk pintu kamar, namun banyaknya kamar yang tersedia dan terisi pada Orchar

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Sari, Tri Novita, Nur Arifiya, Anita Nurfida, and Reza Hermawan. "PENENTUAN WAKTU STANDAR PADA JASA LAUNDRY DRY AND CLEANING DI PT XYZ." JURNAL REKAYASA SISTEM INDUSTRI 9, no. 1 (2023): 38–44. http://dx.doi.org/10.33884/jrsi.v9i1.8148.

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Technological advances make it easier for every human being to carry out daily activities, one example of which is washing. PT XYZ is a company engaged in dry and cleaning laundry services which offers washing and ironing services for hotels. Punctuality of service is one of the keys to success at PT XYZ. The variation in the number of orders means that PT XYZ must set a standard time or standard time, so that timely service can be maintained. Measuring working time is an estimate of the time that will be used in a job. Work measurements are carried out directly using the stopwatch time study

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Dwi Prinsa Pratiwi and Izza Ulumuddin Ahmad Asshofi. "Laundry Section Collaboation With Front Office Department In Conducting Guest Laundry Billing Process at Tentrem Hotel Semarang." International Conference on Education, Social Sciences and Technology (ICESST) 2, no. 2 (2023): 08–22. http://dx.doi.org/10.55606/icesst.v2i2.280.

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This final project aims to describe the collaboration of laundry section with front office department and describe the constraints that occur between the collaboration of the laundry section and the front office department in conducting guest laundry billing process at the Tentrem Hotel Semarang. The existence of cooperation constraints between the Front Office and Housekeeping raises problems that can cause guest complaints. Therefore, it is necessary to have good quality cooperation between the front office and the laundry department in order to reduce work errors and guest complaints. The r

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Fadillah, Muhammad Faiz, and Denta Purnama. "Tinjauan Atas Layanan Prima Pada Hotel Onih Bogor." Jurnal Ilmiah Pariwisata Kesatuan 4, no. 1 (2023): 41–50. http://dx.doi.org/10.37641/jipkes.v4i1.2068.

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ABSTRACTDevelopment in all sectors is the goal and target of society, in line with development in all sectors, especially the hotel industry, one of which has the potential to receive serious treatment is the hotel industry sector. The hotel industry is very competitive and hotels must strive to improve excellent service to retain and increase the number of hotel customers. Companies need to have an understanding of excellent service as one of the steps in increasing customer satisfaction, building a positive reputation, and increasing the level of customer satisfaction and loyalty.The purpose

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Eka Kristy, Renita Elisa. "SISTEM INFORMASI JASA PENCUCIAN PAKAIAN (LAUNDRY) PADA CV.FAJAR TIMUR." Journal of Information System, Applied, Management, Accounting and Research 5, no. 2 (2021): 421. http://dx.doi.org/10.52362/jisamar.v5i2.408.

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Pada saat ini perkembangan teknologi informasi tidak bisa dibendung lagi perkembangannya yang semakin pesat dan maju mengharuskan kita mengikuti arus perkembangan teknologi ini. Dengan adanya berbagai teknologi informasi yang kita temui diberbagai tempat dapat membantu dan memudahkan segala pekerjaan manusia dengan cepat, cermat, tepat dan akurat. Dalam sebuah bisnis usaha yang bergerak dalam bidang layanan jasa juga sangat dibutuhkan sistem informasi agar dalam kegiatannya dapat berjalan dengan baik. Laundry merupakan bagian dari housekeeping yang bertanggung jawab atas jasa pencucian, baik p

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Akomaning, Esther Laurinda, Prof Alice Ondigi, and Dr Rahab Mugambi. "Care Strategies of Linen and Guest Satisfaction among Hotels in Upper East Region of Ghana." Journal of Hospitality and Tourism 4, no. 1 (2024): 1–18. http://dx.doi.org/10.47672/jht.1754.

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Purpose: The care of linen is paramount in hotel operations for its sustainability. The study sought to investigate linen care strategies in some selected star-category hotels in the Upper East Region of Ghana. The objectives of the study were to examine the strategies used in the care of linen and their effect on guest satisfaction and to test if a relationship exists between them. Materials and Methods: The study employed descriptive survey design by the use of quantitative and qualitative approaches. Through purposive sampling, a sample size of 52 hotel employees was selected from 24

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Ермакова, Елена, and Elena Ermakova. "Practice of using household service: foreign and domestic experience." Servis Plus 9, no. 4 (2015): 10–16. http://dx.doi.org/10.12737/14568.

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The article is devoted to the peculiarities of functioning of the household service on the material of the InterContinental Hotels Group (IHG) which is the largest international hotel chain by number of rooms; in particular they examine the Holiday Inn Express Rolling Meadows, USA, and the hotel “ Vostok” located in Tyumen, Russian Federation. They examine the standard of housekeeping, cleaning technology and the order of service. The author characterizes timing parameters for the service and the number of personnel involved in the service. They say about the serv

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Suarmana, I. Wayan Restu, Ni Luh Gde Sari Dewi Astuti, Putu Eka Wirawan, A. A. Istri Putera Widiastiti, and I. Gusti Made Riko Hendrajana. "Training on washing procedures and flower arrangement according to hospitality industry standards through community partnerships at SMKN 1 Nusa Penida." Community Empowerment 8, no. 5 (2023): 663–68. http://dx.doi.org/10.31603/ce.9082.

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Nusa Penida has many interesting tourist attractions to visit. The development of Nusa Penida as a tourist attraction, of course, human resources (HR) need to be improved, especially in the hospitality sector. To improve human resource development, the hotel management DIV study program at the International Tourism and Business Institute held community service activities (assisted SMK), by providing some training in the hospitality sector such as washing procedures and flower arrangement. The florist activities carried out are flower arrangement, types of flowers, characteristics of flowers. T

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Widyaningsih, Heni, and T. Prasetyo Hadi Atmoko. "Pelaksanaan Tugas dan Kerja sama Pramusaji Dalam Melayani Tamu di Cavinton Hotel Yogyakarta." Journal of Indonesian Tourism, Hospitality and Recreation 7, no. 1 (2024): 99–110. https://doi.org/10.17509/jithor.v7i1.57471.

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ABSTRACTThis study aims to determine the implementation of waiters' duties, and to determine Waiter's cooperation with other departments at Cavinton Hotel Yogyakarta. The research method carried out is a qualitative method with the method of collecting data on interviews, observations and literature studies. The result of this study is that the implementation of waiter and waitress duties at Cavinton Hotel Yogyakarta is carried out in accordance with the steps taken by the waiter / waitress when serving the Table D'hote or Buffet menu at Shambhala All Day Dinning, namely Greeting the Guest, Es

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Yakub, Suardi, Puji Sari Ramadhan, Siti Zahara, and Jufri Halim. "Analisis Sistem Pendukung Keputusan Menentukan Kualitas Pelayanan Pada Hotel Grandhika Menggunakan Metode Customer Satisfaction Index dan Service Quality." Jurnal SAINTIKOM (Jurnal Sains Manajemen Informatika dan Komputer) 19, no. 2 (2021): 85. http://dx.doi.org/10.53513/jis.v19i2.2619.

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Hotel GranDhika Setia Budi Medan adalah hotel yang telah mendapatkan Bintang 4 dan berlokasi strategis yang terletak dekat dengan Universitas Sumatera Utara. Disini, para tamu dapat menikmati akses mudah ke berbagai pusat Pendidikan, bisnis, dan tujuan wisata di ibu kota Sumatera Utara. Hotel GranDhika mempunyai 101 ruangan Superior, 7 Deluxe Balcony, 12 Deluxe Executive, dan 3 Junior Suite. Serta mempunyai beberapa fasilitas diantaranya Internet akses yang cepat, Kolam Renang, Laundry, dll. Dari sumber tripadvisor saya mendapatkan data bahwa dari 59 ulasan, Hotel tersebut telah mendaptakan ni

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Hayatun Nufus. "Bisnis Penginapan Berbasis Syariah Perspektif Hukum Ekonomi Islam." Istidlal: Jurnal Ekonomi dan Hukum Islam 6, no. 2 (2022): 118–31. http://dx.doi.org/10.35316/istidlal.v6i2.438.

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Seven Dream Syariah Hotel Jember was the only lodging business that includes a sharia label on its business. Concerning Islamic law to avoid things that were violated, the researcher focuses on service transactions in the sharia-based lodging business that had been practised.Discussion in this study. How were service transactions in sharia-based lodging at Seven Dream Syariah Hotel Jember? How were service transactions in sharia-based lodging at Seven Dream Syariah Hotel Jember from the perspective of Islamic economic law? This research used qualitative methods. The data collected by the resea

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Arisandi, Desi, Fei Gao (Phoebe), and Chin Moi Loh. "What Kind of “Green” do the Guests Want? An Exploration of Adoption of Luxury Hotel Green Room Attributes." Organizations and Markets in Emerging Economies 14, no. 2(28) (2023): 304–25. http://dx.doi.org/10.15388/omee.2023.14.94.

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This study aims to provide insights for sustainability initiatives in Singapore luxury hotels. We explore the impact of green room attributes toward guests’ satisfaction and hotel selection. We surveyed 387 respondents to identify their preferences for green room attributes. Among different green room attributes, we find that younger travelers are satisfied with cloth laundry bags, while older travelers appreciate wooden keys. A female guest is more likely to enjoy eco-friendly food and beverages amenities, while a male guest is more likely to appreciate motion or occupancy sensors. With regar

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Rahman, Reezlin. "SMART BUBBLES LAUNDRY: THE IMPLEMENTATION OF INDUSTRY ON CAMPUS APPROACH IN SUNGAI PETANI COMMUNITY COLLEGE." Advances in Social Sciences Research Journal 7, no. 12 (2021): 528–36. http://dx.doi.org/10.14738/assrj.712.9518.

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This conceptual paper was developed to illustrate the planning and implementation of the Industry on Campus (IOC) at Sungai Petani Community College. In general, the IOC was designed based on the basic concepts developed by the Department of Education Polytechnic and Community College, Ministry of Higher Education Malaysia. The IOC's implementation at the Sungai Petani Community College was implemented through the one of the SPCC Niche Area, which is Laundry service in the cluster of Hotel Operation. The IOC in Sungai Petani Community College involves collaboration with the industries; D’Kota

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Firman Koma Febdilan. "THE HOTEL DEPARTMENT STANDARDIZATION TO IMPROVE STUDENT COMPETENCE IN THE HOUSEKEEPING AND FRONT OFFICE DEPARTMENT THROUGH FIELD INDUSTRIAL PRACTICES IN MATARAM CITY AND WEST LOMBOK." International Journal of Social Science 1, no. 5 (2022): 693–702. http://dx.doi.org/10.53625/ijss.v1i5.1313.

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PKL is the term for Field Practice or Professional Placement program. PKL is one systematic implementation within educational programs with mastering skills obtained by undergoing work placement in the working world. The program itself is actually beneficial for students and enterprises. The skills obtained on the campus can be applied in PKL. Hence, it can determine how well students can apply the knowledge and skills derived through the PKL program to become evaluations to develop education quality.  The purpose of conducting this research is to determine how the industry's strategy an

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Mulyana, Aam Rachmat, Khairul Rizal Abdurahman, Edi Nurtjahjadi, et al. "Increasing the Competency of SMKN 3 Cimahi Students Through Supply Chain Management Training." JIPM: Jurnal Inovasi Pengabdian Masyarakat 2, no. 1 (2024): 1–5. http://dx.doi.org/10.55903/jipm.v2i1.137.

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Vocational high school 3 of Cimahi has 3 business units there are culinary, designer and laundry business with the standard like a Hotel. Product Inventory is one of the problems on VHS 3 of Cimahi. The gap arises because of uncertainty of information such as demand and delivery schedule. The important aims of this issue is supply chain management is doing well coordination between a several activities and connected with all off the supply chain until the product can flow smoothly and arrived on time, from the production process until distribution, and ensure the distribution from company to d

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Nirzar, Kulkarni. "A Study On Effect Of Failure Of Real Service Provider On Level Of Satisfaction With Aggregator Firm - A Case Study Of Zomato In Nagpur." Multicultural Education 7, no. 11 (2021): 320. https://doi.org/10.5281/zenodo.5700916.

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<em>Purpose:The study helps to know how the level of satisfaction is affected by the failure of the actual service provider and aggregator. This study has been undertaken to bridge the gap between existing literature of customer satisfaction, service recovery and service failure and service providers, but this fulfilment of research gap is from the perceptive of food supplier. The findings and conclusions may vary according to company and change in circumstances.</em> <em>Methodology/Approach:The author had usedquestionnaire method for data collection. It was found in the study that perceived

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Prastowo, Ichwan, and Anita Indriati Mulia. "The Influence Of Layout System And Laundry Equipment On The Performance Of Five-Star Hotel Laundry Staff In Surakarta." International Journal of Progressive Sciences and Technologies 42, no. 1 (2023): 429. http://dx.doi.org/10.52155/ijpsat.v42.1.5876.

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The current existence of hotel laundries is very concerning as many are closed or non-operational. Nowadays, numerous hotels engage in out-side laundry, meaning they outsource their laundry services. This has prompted researchers to conduct this study. The objectives of this research are to determine whether the layout system of the laundry influences the performance of laundry section employees, to assess whether operational equipment affects the performance of laundry staff, and to examine whether both the layout system and operational equipment collectively impact the performance of laundry

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Suwito, Edi, and Tantri Yanuar Rahmat Syah. "Marketing Planning PT. Luxury Indah Jaya "Premium Laundry Service"." Jurnal Indonesia Sosial Teknologi 4, no. 9 (2023): 1563–69. http://dx.doi.org/10.59141/jist.v4i9.714.

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The presence of a different laundry business service in Indonesia, especially in Jakarta and its surroundings. This business plan offers a special premium laundry service for 4 and 5-star hotels. PT. Luxury Indah Jaya (Luxury Laundry) as a provider of premium laundry services for 4 and 5-star hotels focuses on B2B but still pays attention to the needs of the end user. This marketing plan will be formulated and explained regarding marketing goals and objectives, STP marketing strategy, marketing mix with the NICE approach, sales activities, and calculation of income streams and Investment Feasi

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Espino-Rodríguez, Tomas F., and Mahmoud Gebril Taha. "El outsourcing hotelero y sus beneficios y riesgos estratégicos. El Caso de Egipto." PASOS. Revista de Turismo y Patrimonio Cultural 21, no. 3 (2023): 503–13. http://dx.doi.org/10.25145/j.pasos.2023.21.034.

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The paper analyses outsourcing in the hotel sector in Egypt. It presents the main levels of outsourcing of the main hotel services or activities. Moreover, it also analyses the main benefits and risks perceived by the surveyed managers of this outsourcing strategy. Data have been collected from 114 hotels in two sun and sand resort cities in Egypt (Sharm el Sheikh and Hurgada). The results indicate that the most outsourced activities are entertainment, transport services, information systems and maintenance with the least outsourced activities as reception, room cleaning, laundry and food and

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Haloho, Kastauli, Rhian Indradewa, Sukmo Hadi Nugroho, and Muhammad Dhafi Iskandar. "Laundry Linen Rental Financial Planning with RFID Technology at PT. Think Clean Laundry." Syntax Literate ; Jurnal Ilmiah Indonesia 9, no. 10 (2024): 5740–49. http://dx.doi.org/10.36418/syntax-literate.v9i10.50118.

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This study aims to examine the application of Radio Frequency Identification (RFID) technology in the laundry and linen rental services offered by PT. Think Clean Laundry. The use of RFID is explored as a solution to improve inventory management efficiency and reduce errors in recording, particularly for clients in hospitals, hotels, industries, and transportation. The research employs qualitative methods, focusing on in-depth understanding and analysis of the phenomenon. Data was gathered through observation and interviews to understand the implementation of RFID technology in linen tracking

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Virtadaniati, Wenny, Rhian Indradewa, Sukmo Hadi Nugroho, and Muhammad Dhafi Iskandar. "Linen Rental Laundry Human Capital Plan with Rfid Technology in PT. Think Clean Laundry." Jurnal Pendidikan Indonesia 5, no. 10 (2024): 1014–24. http://dx.doi.org/10.59141/japendi.v5i10.5698.

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in the laundry industry has become an effective solution to address current challenges. The implementation of RFID in the Linen Rental system can enhance inventory management efficiency and minimize errors in record-keeping. PT. Think Clean Laundry is a service provider of RFID Laundry and Linen Rental, offering laundry and linen rental services for hospitals, hotels, manufacturing, and transportation, supported by adequate technology and resources. The company is located at Jl. Kawasan Industri Bekasi Fajar Blok D18 Mekar Wangi MM2100 Industrial Town, Mekar Wangi, Cikarang Barat, Kab. Bekasi,

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Ahmad, Rozila, and Noel Scott. "Fringe benefits and organisational commitment: the case of Langkawi hotels." Tourism Review 70, no. 1 (2015): 13–23. http://dx.doi.org/10.1108/tr-11-2013-0065.

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Purpose – This paper aims to examine the relationship between fringe benefits (FB) provided to hotel managerial employees as part of their compensation and managers’ organisational commitment (OC). Design/methodology/approach – This empirical study collected quantitative data from 104 managers from three-, four- and five-star hotels in Langkawi Island, Malaysia. Data collected included types of FBs received and three components of OC – affective commitment (AC), normative commitment (NC) and continuous commitment (CC). Findings – Significant relationships were found between types of FBs and co

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Ully, Liosten Rianna Roosida, Widyawati Widyawati, Slamet Riyadi, and Amirul Mustofa. "IMPLEMENTASI BISNIS MODEL CANVAS PADA INDUSTRI RUMAH TANGGA MOSES PROFESIONAL LAUNDRY." PEDULI: Jurnal Ilmiah Pengabdian Pada Masyarakat 6, no. 2 (2022): 40–52. http://dx.doi.org/10.37303/peduli.v6i2.447.

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Community service in the Community Partnership Program (PKM) is carried out in the MosesProfessional Laundry business. The Moses Professional Laundry business is a promising business, this issupported by a strategic location close to apartments, hotels, homestays, and even offices. The businessmanagement of Moses Professional Laundry (MPL) has not been carried out professionally, so manycustomer complaints regarding MPL's performance include: laundry that is not completed on time,ironing results are less slippery, many customers' clothes are missing, and the delay in resolvingcomplaints. With

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Oladeji, Sunday, Bukola Ajayi, Opeyemi Alabi, Samuel Agele, and Isaac Ajigbo. "Carbon Emission and Footprints of Hospitality Industries in Akure Metropolis, South Western Nigeria." International Journal of Hospitality & Tourism Management 8, no. 1 (2024): 1–16. http://dx.doi.org/10.11648/j.ijhtm.20240801.11.

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Climate change and global warming have been identified as major threats to the development of existing ecosystem services and local livelihoods. Mitigating greenhouse gas (GHGs) emissions has become an urgent global policy trajectory with countries acceding to related Treaties and setting national targets. This forms the basis for undertaken this study with a view to assess and report on the Green House Gas (GHG) emission of some hospitality industries in Akure, Nigeria. Using qualitative methodology, the carbon footprint of thirty hotels was assessed. The hotels were selected based on star ra

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Alamsjah, Willyan Bagus, and Suyanto Suyanto. "Customer Loyalty of Ibu Titi Laundry Post-Demi with Promotion, Location and Service Variables Moderated by Company Logo." PINISI Discretion Review 7, no. 1 (2023): 25. https://doi.org/10.26858/pdr.v7i1.52366.

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Laundry needs are dominated not only by the household sector, but also by workers and students who tend to live in temporary accommodation such as contract houses, boarding houses, or rented accommodation. Such is the importance of laundry that the business is growing rapidly. In the past, the laundry business was mainly run by hotels, but now it can be used by people with capital and the general public. This post-pandemic oriented research was conducted at Bu Titi Laundry by taking 28 respondents from the population as the research sample. The primary data was collected by distributing questi

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Anugrah, Krishna, Meilinda Lestari Modjo, and Nur Anjeli. "The Need of Backpacking Tourists in Non-Star Hotels: Insights from Gorontalo City, Indonesia." TRANS-KATA: Journal of Language, Literature, Culture and Education 2, no. 1 (2021): 75–83. http://dx.doi.org/10.54923/transkata.v2i1.58.

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Gorontalo is a transit city for foreign tourists that will continue their trip to Togean islands, or for tourists coming from Togean islands that will continue the trip to Manado, Makassar, or Jakarta. Foreign tourists who opt to transit in Gorontalo prefer non-star hotels as their accommodation option. This study aimed to analyze the guest’ needs from five kinds of dimension, i.e., tangible dimension, empathy dimension, reliability dimension, responsiveness dimension, and assurance Dimension. The present study integrated a qualitative and a simple quantitative method as the research design. T

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Anugrah, Krishna, Meilinda Lestari Modjo, and Nur Anjeli. "The Need of Backpacking Tourists in Non-Star Hotels: Insights from Gorontalo City, Indonesia." TRANS-KATA: Journal of Language, Literature, Culture and Education 2, no. 1 (2021): 75–83. http://dx.doi.org/10.54923/jllce.v2i1.34.

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Gorontalo is a transit city for foreign tourists that will continue their trip to Togean islands, or for tourists coming from Togean islands that will continue the trip to Manado, Makassar, or Jakarta. Foreign tourists who opt to transit in Gorontalo prefer non-star hotels as their accommodation option. This study aimed to analyze the guest’ needs from five kinds of dimension, i.e., tangible dimension, empathy dimension, reliability dimension, responsiveness dimension, and assurance Dimension. The present study integrated a qualitative and a simple quantitative method as the research design. T

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Wijesinghe, I. N. L. A., C. M. K. N. K. Chandrasekara, and P. P. G. Jayathilake. "Assessing carbon emissions from hotel services in Unawatuna Tourism Area, Sri Lanka." Journal of Multidisciplinary & Translational Research 9, no. 2 (2025): 81–94. https://doi.org/10.4038/jmtr.v9i2.31.

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Tourism accounts for 9% of global carbon emissions, necessitating an examination of its environmental impact and the key subsectors driving emissions. This study focuses on Unawatuna in Sri Lanka's Galle district, a popular tourist destination with the highest number of tourist arrivals, hotels, and services in the South Coast region. The objective of the study was to identify the carbon emission drivers and assess the CO2 emissions from hotels and other related services. Data were collected through structured questionnaires using a stratified random sampling method from 56 hotels and related

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Kyalo, Juliana. "Effect of Short Course Training on Service Delivery in the Hospitality Industry in Housekeeping and Laundry Department of Kenya Utalii College." Journal of Hospitality and Tourism 3, no. 1 (2023): 14–30. http://dx.doi.org/10.47672/jht.1386.

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Purpose: The aim of this study was to establish the effect of short course training on service delivery in the hospitality industry in housekeeping and laundry department of Kenya Utalii College. Methodology: Explanatory and descriptive research designs were employed in this study. The study population was 4,216 which comprised 216 employers and 4,000 employees. The study targeted at least three employers from the 72 establishments. The data was collected from hotels ranging from three, four and five star rated hotels in major tourist towns and game lodges in Kenya. The study employed st

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Bogetić, Srđan, Zorana Antić, and Snežana Lekić. "CORPORATE SOCIAL RESPONSIBILITY IN THE HOTEL INDUSTRY." International Journal "Advanced Quality" 44, no. 2 (2017): 7. http://dx.doi.org/10.25137/ijaq.n2.v44.y2016.p7-12.

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The hospitality industry has been characterized by an intense growth rate enabling the development of certain world regions (mostly East Asia and the Pacific region), which until recently had poor economic perspectives. The global market conditions have necessitated their implementation of corporate social responsibility (CSR) principles aimed at promoting their competitiveness. Corporate social responsibility is no longer just a desire of certain hospitality enterprises to appreciate the environment in which they operate; it is also a business operation approach in the contemporary market. Th

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Oke, Ayodeji Emmanuel, Clinton Ohis Aigbavboa, and Marcia M. Raphiri. "Students’ satisfaction with hostel accommodations in higher education institutions." Journal of Engineering, Design and Technology 15, no. 5 (2017): 652–66. http://dx.doi.org/10.1108/jedt-04-2017-0036.

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Purpose There are several types of accommodation available to students of higher education institutions, and it is the responsibility of the institutions to focus on factors that can attract and retain students to their residences. This study aims to investigate satisfaction of higher institutions students with on-campus accommodation with an emphasis on the ethnicity of the students. Design/methodology/approach Using convenience sampling method, questionnaires were administered to students of selected residences in the study area. Mean item score was used to rank identified factors, whereas m

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Kurniawan, Fauzan Ari, Theerapong Sangpradit, and Tinku De Gope. "Utilization of Education Hotel (Edotel) as A Learning Resource for Students of the Hospitality Accommodation Skills Competency Program at Vocational Schools." Journal Evaluation in Education (JEE) 5, no. 3 (2024): 100–106. https://doi.org/10.37251/jee.v5i3.1054.

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Purpose of the study: This study explores the use of Edotel as a learning resource for students specializing in the Front Office and Housekeeping within the accommodation and hotel expertise competency program at Vocational High School 4 Yogyakarta. Methodology: The study employed a survey method and was conducted at Vocational High School 4 Yogyakarta. The research population included 102 students, and a proportional random sampling technique was used to select a sample of 78 students. Main Findings: The study focused on Grades XI and XII students. In the Front Office specialization, 70.51% o

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Simpeh, Fredrick, and Winston Shakantu. "An on-campus university student accommodation model." Journal of Facilities Management 18, no. 3 (2020): 213–29. http://dx.doi.org/10.1108/jfm-03-2020-0017.

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Purpose The purpose of this paper is to develop a model that can be used as a guide for the provision, adaptation and management of on-campus student accommodation spaces and services. Design/methodology/approach A phenomenological research strategy was used for the study. Qualitative data were collected by means of focus group discussions (FGDs) and observations. A total of ten FGDs were conducted. The student accommodations were observed to augment the information gathered through the FGDs. The data was analysed thematically. Findings The study found that students perceived some spaces and s

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Sang, Ayu Isnu Maharani, Luh Putu Krisnawati Ni, and Ketut Widhiarcani Matradewi Ni. "Linguistic Landscape of Batu Bulan village, Gianyar." International Journal of Current Science Research and Review 07, no. 12 (2024): 9004–9. https://doi.org/10.5281/zenodo.14501156.

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Abstract : This research entitled “Linguistics Landscape of Batu Bulan Village Area, Gianyar”. This research was conducted with the aims at analyzing landscape dynamics in Batu Bulan village, Gianyar and also analyzing the language usage of the LL. The method applied for this research is a non-participatory observation method, using image capture technique, note-taking technique and literature study. The theory applied in this research is Linguistic Landscape (LL) from Landry and Bourhis (1997). The research found that 421 outdoor signs of Linguistic Landscapes found in Batu Bulan

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Hemanth, Kumar MS, and HH. Ramesha Dr. "Relevance of IPR in Small Businesses." International Journal of Current Science Research and Review 07, no. 06 (2024): 3760–64. https://doi.org/10.5281/zenodo.11544487.

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Abstract : Small businesses in India have always been one of the major occupations in rural as well as urban terrain and they are major source of income for the middle class group. As urbanization has increased the demand for the small services like grocery shops, bakeries, vegetable shops, laundry shops, juice centers, sweet shops, small hotels etc. Majorly the urban population is a mix of all the classes of people but a considerable portion is occupied by the middle and low income group, which has resulted in requirement of small services, and retail shops. As of a result of which the small

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Panepinto, Anthony, and Merete Simonsen. "190 Safety stewardship of enzymes: reaching cleaning professionals with risk management guidance for professionals and their employees." Annals of Work Exposures and Health 68, Supplement_1 (2024): 1. http://dx.doi.org/10.1093/annweh/wxae035.075.

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Abstract Professional cleaning products are used in a wide variety of situations, from cleaning of private and public facilities such as hospitals, offices, hotels, restaurants, care homes and public transport, to cleaning of workplaces and industrial process involved in the manufacturing of foods, beverages, pharmaceuticals, and others. For many years enzymes have been used safely as a functional ingredient in consumer products such as laundry detergents and are widely in professional products for bulk laundering of fabrics and clothing from the manufacturing, healthcare and service industrie

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E. Amfani-Joe, C., Bahagu, Abdullahi, and A. Osagede, Esther. "Consumer Perception and Satisfaction of Hotel Services in Lafia, Nasarawa State, Nigeria." Asian Journal of Advanced Research and Reports, August 3, 2018, 1–11. http://dx.doi.org/10.9734/ajarr/2018/v1i313077.

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Customer satisfaction with hotels is largely based upon the anticipated quality of services and perceived expectation from the hotel ratings. Customer's perception of hotel is, therefore, a derivative of value expectation for prices offered by the hotel for their services. This study assessed the customer's perception and satisfaction of hotel services with a view to ascertaining the service quality. The research design adopted was the descriptive research design. A structured questionnaire was face validated and tested the reliability of 0.812 chronbach alpha was established through a pilot t

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Pişirgen, Ali, Ali Mert Erdoğan, and Serhat Peker. "Examining hotel characteristics and facilities influencing customer satisfaction using decision tree analysis." International Journal of Tourism Cities, September 9, 2024. http://dx.doi.org/10.1108/ijtc-06-2024-0136.

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Purpose This study aims to identify the key hotel characteristics and facilities that significantly influence customer satisfaction based on Google review scores. By applying decision tree analysis, the research seeks to determine which aspects, such as service quality, hotel facilities and location, play pivotal roles in shaping customer experiences. The objective is to provide professional with practical recommendations to improve service quality and cultivate enduring customer loyalty. Design/methodology/approach The research used a data set collected from Hotels.com, featuring various char

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Morozov, Aleksandr Olegovich, and Alla Grigorievna Kravets. "APPROACH TO IMPLEMENTATING PRO-ACTIVE MANAGEMENT OVER RESOURCES OF THE DEPARTMENTS OF CONSTITUENT ENTITIES OF THE TOURISM CLUSTER." Vestnik of Astrakhan State Technical University. Series: Management, computer science and informatics, July 25, 2018, 65–78. http://dx.doi.org/10.24143/2072-9502-2018-3-65-78.

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The tourist cluster has recently occupied one of the central places in the socio-economic system of the region. The lack of efficient methodology of managing the resources of the regional constituent entities (using the example of housekeeping service of the hotel) is an unsolved problem. The existing methods of management are ineffective in the conditions of modern activity of the hotel. The proposed solution is to use pro-active resource management methodology. The pro-active management methodology includes the following models: management of the housekeeping personnel, management of the lau

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Rumondor, Efrat Mantiri, Merryany Theovanny Bawole, and Hendry M. E. Kumaat. "ANALISIS KINERJA ROOM ATTENDANT DALAM PENYEDIAAN LINEN DI CEMPEDAK PRIVATE ISLAND." JURNAL HOSPITALITI DAN PARIWISATA 8, no. 1 (2025). https://doi.org/10.35729/jhp.v8i1.150.

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Laundry section is an area that supports Cempedak Private Island’s operations who is in charge of washing everything linen the one in the hotel. Laundry section whose working area is different from mainland Cempedak Island, has a main focus on linen services for Room Attendant hotels are sent to the island every day. This difference in work areas results in operational problems room attendant on the island becomes less efficient due to limitations in handling parstock linens and storage linen in Cempedak Private Island for daily hotel operational activities. This research aims to find out how

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Sierra, Haley. "Palm Tree Resort and Hotel Subic Bay: Facilities & Services." February 9, 2018. https://doi.org/10.5281/zenodo.1169605.

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<strong>Castaway's Bar</strong> Enjoy the beautiful view while catching sunrays on the <strong>Palm Tree Resort</strong> top bar. Features glorious views of scenic shoreline and idyllic sunsets, island-inspired furnishings and a spirit of casual elegance. Bathed in natural light, the gentle hues of nature are infused in every surrounding. It is just the beginning of the refined amenities that will fill your stay with rare pleasures.   <strong>The Palm Tree Restaurant</strong> Daily Specials (From 12NN-10PM): MONDAY -BBQ TUESDAY -Indian Curry Night WEDNESDAY -BBQ THURSDAY -Mongolian BB

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Delois, Faison. "Palm Tree Resort and Hotel Subic Bay: Facilities & Services." February 7, 2018. https://doi.org/10.5281/zenodo.1167971.

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<strong>Castaway's Bar</strong> Enjoy the beautiful view while catching sunrays on the <strong>Palm Tree Resort</strong> top bar. Features glorious views of scenic shoreline and idyllic sunsets, island-inspired furnishings and a spirit of casual elegance. Bathed in natural light, the gentle hues of nature are infused in every surrounding. It is just the beginning of the refined amenities that will fill your stay with rare pleasures. <strong>The Palm Tree Restaurant</strong> Daily Specials (From 12NN-10PM): <strong>MONDAY</strong> -BBQ <strong>TUESDAY</strong> -Indian Curry Night <strong>WE

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Walter, Johnson. "Palm Tree Resort and Hotel Subic Bay: Facilities & Services." February 9, 2018. https://doi.org/10.5281/zenodo.1169637.

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<strong>Castaway's Bar</strong> Enjoy the beautiful view while catching sunrays on the <strong>Palm Tree Resort</strong> top bar. Features glorious views of scenic shoreline and idyllic sunsets, island-inspired furnishings and a spirit of casual elegance. Bathed in natural light, the gentle hues of nature are infused in every surrounding. It is just the beginning of the refined amenities that will fill your stay with rare pleasures. <strong>The Palm Tree Restaurant</strong> Daily Specials (From 12NN-10PM): <strong>MONDAY</strong> -BBQ <strong>TUESDAY</strong> -Indian Curry Night <strong>WE

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Shelemetieva, Tetiana, Svitlana Hres-Yevreinova, and Daria Mamotenko. "FEATURES OF ACCOUNTING OF COSTS OF TOURIST AND HOTEL AND RESTAURANT BUSINESS." Market Infrastructure, no. 66 (2022). http://dx.doi.org/10.32843/infrastruct66-39.

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The article identifies common and distinctive features in the areas of activity, composition and cost accounting of tourism and hotel and restaurant services. To this end, the study highlights and clarifies such economic categories as "travel agent costs", "tour operator costs", "hotel costs" and "restaurant costs", their classification and place in accounting, identified and justified choice of methods of accounting for travel and hotel and restaurant enterprises, considered correspondence of accounts, through which the accounting of costs of these enterprises, the conditions for the applicat

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Maharani, Sang Ayu Isnu, Ni Luh Putu Krisnawati, and Ni Ketut Widhiarcani Matradewi. "Linguistic Landscape of Batu Bulan village, Gianyar." International Journal of Current Science Research and Review 07, no. 12 (2024). https://doi.org/10.47191/ijcsrr/v7-i12-39.

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This research entitled “Linguistics Landscape of Batu Bulan Village Area, Gianyar”. This research was conducted with the aims at analyzing landscape dynamics in Batu Bulan village, Gianyar and also analyzing the language usage of the LL. The method applied for this research is a non-participatory observation method, using image capture technique, note-taking technique and literature study. The theory applied in this research is Linguistic Landscape (LL) from Landry and Bourhis (1997). The research found that 421 outdoor signs of Linguistic Landscapes found in Batu Bulan village includes variou

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MS, Hemanth Kumar, and Dr HH Ramesha. "Relevance of IPR in Small Businesses." International Journal of Current Science Research and Review 07, no. 06 (2024). http://dx.doi.org/10.47191/ijcsrr/v7-i6-24.

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Small businesses in India have always been one of the major occupations in rural as well as urban terrain and they are major source of income for the middle class group. As urbanization has increased the demand for the small services like grocery shops, bakeries, vegetable shops, laundry shops, juice centers, sweet shops, small hotels etc. Majorly the urban population is a mix of all the classes of people but a considerable portion is occupied by the middle and low income group, which has resulted in requirement of small services, and retail shops. As of a result of which the small businesses

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