Relevant bibliographies by topics / Hotel management

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Hotel management'

Author: Grafiati
Published: 4 June 2021
Last updated: 25 July 2025

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Journal articles on the topic "Hotel management"

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Cerović, Zdenko. "Management hotelskog domaćinstva." Tourism and hospitality management 1, no. 1 (1995): 95–104. http://dx.doi.org/10.20867/thm.1.1.9.

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Hotelske usluge sastavljene su od skupa raznih usluga u hotelu, ali se mogu razvrstati u osnovne i sporedne usluge. Osnova izbora i dolaska gosta u hotel je hotelska soba. Soba u hotelu je drugi dom gosta, a hotelskom managementu ostvaruje 40 posto ukupnog prihoda. Uređena i privlačna soba postaje prvi zadatak managementa hotela, u određivanju kvalitete hotelske sobe ključnu ulogu ima hotelska domaćica koja se po svojim funkcijama i zadacima svrstava u srednji hotelski management. Domaćica hotela osnovni je čimbenik uspješnog poslovanja hotela i ostvarenja želje gosta da dobije privlačnu sobu,
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Karamarko, Nikola. "KNOWLEDGE MANAGEMENT AS A NEW MANAGERIAL PARADIGM∗." Tourism and hospitality management 15, no. 1 (2009): 117–28. http://dx.doi.org/10.20867/thm.15.1.11.

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Knowledge management research in Croatian hotels shows that it has become a new pattern of management, but only in cases of managements that handle the hotel product that is a brand (a protected hotel product with a trademark). Knowledge management as the property of a hotel organization entails the management of a series of processes associated with knowledge, such as: the advancement of the organization's knowledge, protecting the organization's knowledge, utilizing knowledge and sharing knowledge among everyone in the organization. Although the percentage of branded hotels in Croatia has si
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Yusuf, Muhammad. "Determinant Factors in Management of Sharia-Based Hotels in Makassar City." PINISI Discretion Review 6, no. 1 (2022): 155. http://dx.doi.org/10.26858/pdr.v6i1.41595.

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This study aims to determine the determinants of sharia-based hotel management in Makassar City. This study used a qualitative approach with a descriptive research type. The data sources in this study are hotels in the city of Makassar that have implemented sharia. The hotels in question are: (1) Al Badar Hotel, (2) Pesonna Hotel Makassar, and (3) JL Star Hotel. The subjects of this study are the managers including: (1) managers/managers and (2) hotel employees. While the research informants were (1) hotel visitors, and (2) the Indonesian Ulema Council (MUI) of South Sulawesi Province. The res
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Berdiev, Zhasur. "MODERN HOTEL MANAGEMENT STYLES." INNOVATIONS IN ECONOMY 4, no. 1 (2021): 84–94. http://dx.doi.org/10.26739/2181-9491-2021-1-12.

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The article examines the modern style of hotel management, as well as the significant growth in the role of modern management in hotels, as in any other business. Based on the experience of foreign countries, the experience of enhancing the role of modern hotel management has been studied.The purpose of the study is to form a unified system for improving modern hotel management with the aim of further developing the developing tourism industry in the country and to give recommendations for its practical application.Scientific novelty of the research:1. Formation of diagnostics of corporate cul
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Anand, Harsh. "Automation of Hotel Management System." International Journal for Research in Applied Science and Engineering Technology 13, no. 4 (2025): 6959–62. https://doi.org/10.22214/ijraset.2025.69952.

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The hotel receptionist, manager, administrator can manage all hotel operations online using the Desktop based application known as hotel management system. It is very time-consuming for the receptionist and administrator to manually write down all information and actions manually on paper. In today’s fast-paced hospitality industry, managing hotel operations manually often leads to inefficiencies, errors, and poor customer service. The aim of an automated hotel reservation management system is to handle all aspects of the hotel's information and booking system. The system is scalable, allowing
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Oloyede, A. O., F. Ajani, A. Odekanmi, A. B. Saka, and T. Y. Samuel. "Assessing the Factors Affecting Hotel Management in Ikire, Osun State, Nigeria." European Journal of Hospitality and Tourism Research 12, no. 2 (2024): 57–70. http://dx.doi.org/10.37745/ejhtr.2013/vol12n25770.

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Tourism is service based industry offered to tourists, tourism services are the practical implementation of hospitality. Hotel is an establishment within the broader field of hospitality which provides lodging, meals and other services to guests. Rendering services in the hotels possess little or more challenges which a lot of researchers have been on look outs in finding lasting solutions. Therefore, this research investigates the prominent factor(s) affecting the hotel management in Osun state with preference to hotels in Ikire. The research was carried out in Ikire town located along Ibadan
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Basera, Vitalis, and Judy Mwenje. "Factors Affecting the Adoption of Quality Management Systems in Zimbabwean Hotels." April 2021, Volume 10(2) (April 30, 2021): 776–95. http://dx.doi.org/10.46222/ajhtl.19970820-132.

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This paper aims at highlighting factors contributing to late adoption of quality management systems (QMS) in the Zimbabwe hotel industry. The research answered questions on: What are the internal factors affecting adoption of QMS in hotels; What are the external factors affecting adoption of QMS in the hotels. Hotel managers and key stakeholders in the hotel industry were interviewed to get data. Focus group discussions was used to get data from hotel staff members. Directed content analysis was used to analyse data. Some of the internal factors affecting adoption of QMS in the hotel industry
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Nino Ositashvili, Nino Ositashvili, and Nana Nadareishvili Nana Nadareishvili. "The Role of Benchmarking in Hotel Management Improvement." Economics 104, no. 3-5 (2021): 166–75. http://dx.doi.org/10.36962/104/3-5/202101166.

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Hospitality is the most sensitive business in the world. Any small change in the country has an immediate impact on this industry. However, it should also be noted that this area also has the ability to recover quickly (coming out of various crises). The world practice of successful hotel operation has shown that the presence of benchmarking companies in developed countries has brought good results to various enterprises. Since the hotel industry in Georgia is not yet developed to a level that meets international standards, it would be a good idea to create the regional hotel associations, to
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Scholz, Petr, Lenka Červová, Petr Janeček, and Ivica Linderová. "GREEN MANAGEMENT IMPLEMENTATION: A CASE OF THE BULGARIAN HOTEL MARKET." E+M Ekonomie a Management 25, no. 1 (2022): 177–94. http://dx.doi.org/10.15240/tul/001/2022-1-011.

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This research article focuses on the ecological operation of accommodation services in Bulgaria. The aim of this article is to evaluate the application of various green management elements and measures in selected hotels in Bulgaria, namely in the cities of Sofia and Varna. The research will pay attention to the implementation of individual green measures in hotel operations as well as a comparison between hotel categories and hotels in the two cities in terms of the application of green measures. Running an environmentally friendly hotel can have several positive effects. It significantly man
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Sun, Langjing. "Research on Hotel Green Management Model Based on Sustainable Development Strategy." SHS Web of Conferences 200 (2024): 01005. http://dx.doi.org/10.1051/shsconf/202420001005.

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Currently, the traditional hotel business model urgently needs to be transformed and upgraded. It should be combined with sustainable development strategies, integrate green development concepts, and create a hotel green management model based on sustainable development strategies. Meanwhile, scientifically improving the green management system of hotels cannot be achieved overnight. It requires the joint efforts of hotels and customers to fully implement the concept of green development. It can be said that implementing and improving the green management model of hotels, following the sustain
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Dissertations / Theses on the topic "Hotel management"

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Dharmesti, Maria. "Sustainable Hotels: Management and Consumer Pro-environmental Behaviours." Thesis, Griffith University, 2017. http://hdl.handle.net/10072/370728.

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This research project focused on developing a better understanding of the role of consumer and management in mainstream hotels in achieving sustainability. The structure of this research is initiated by providing more information about the main research background, followed by a literature review and development of the models used. The research design is presented with the models. Results of three studies are explained and discussed. The main research question to be answered is ‘What is the role of consumer and management in creating sustainability in a hotel context?’ The literature review on
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Wilson, Simon David. "Environmental management systems and their implications on industry in Hong Kong : a case study of the hotel industry /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1750661X.

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Aryee, Susan. "HOTEL MAINTENANCE MANAGEMENT : Strategic practices in hotel operation." Thesis, KTH, Bygg- och fastighetsekonomi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-48230.

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Purpose The purpose is to identify responsibility of owners and operators for maintenance of assets, fixtures and fittings, to identify maintenance management strategies adopted for the efficient operation of hotels and to find out difficulties faced by operators in implementing these strategies. Methodology Four interviews provided supplementary data for the main data collection phase involving administration of 64 questionnaires to hotel operators and maintenance managers. Findings The hotel owner and operator have individual and joint responsibility for asset maintenance. Outsourcing is a m
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Kim, Seakyoung. "Multi-attribute utility test of U.S. frequent guest programs with application to the Korean lodging industry /." Online version of thesis, 1993. http://hdl.handle.net/1850/12087.

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Wawrzyniak, Elizabeth A. "A model to forecast corporate hotel rates /." Online version of thesis, 1993. http://hdl.handle.net/1850/11597.

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Davids, Nadia. "The importance of financial management knowledge and accounting skills among department managers in the hotel industry within the Cape Town metropolis." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2650.

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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2017.<br>The hospitality industry has undergone far-reaching changes based on discussions held with industry representatives. Due to the rapid development of accounting systems there is an over reliance on systems to control costs. This influences the accounting skills of department managers, which are insufficient to manage their departments effectively. The research investigates the role and relevance of accounting skills amongst department managers of selected hotels in Cape Town. The research methodology emp
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Chung, Wen-Yi Tera. "Sexual harassment : a pilot study in the hotel industry /." Online version of thesis, 1993. http://hdl.handle.net/1850/11448.

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Dominguez, Angel E. "The hotel management simulation/game : an evaluation of game mechanics and learning outcomes /." Online version of thesis, 1993. http://hdl.handle.net/1850/11572.

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Kittelberger, Tess. "The relationship between hotel managers' communication styles and subordinate employee attitudes and personal relationships /." Online version of thesis, 2009. http://hdl.handle.net/1850/8481.

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Wang, Junxian. "Online hotel booking system." CSUSB ScholarWorks, 2006. https://scholarworks.lib.csusb.edu/etd-project/3083.

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The Online Hotel Booking System was developed to allow customers to use a web browser to book a hotel, change the booking details, cancel the booking, change the personal profile, view the booking history, or view the hotel information through a GUI (graphical user interface). The system is implemented in PHP (Hypertext Preprocessor) and HTML (Hyper Text Markup Language).
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Books on the topic "Hotel management"

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1942-, Rutherford Denney G., and Haglund Ivar, eds. Hotel management and operations. 4th ed. Wiley, 2007.

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Dmitrieva, Nina, Nataliya Zayceva, and Svetlana Ogneva. Hotel management. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/978913.

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Examines the development and modern concepts of hotel management — system, process and situational approaches. Describes the features of hospitality management related to the organization of the network business, using franchising and management companies. Given numerous examples from the practice of Russian and foreign enterprises of hotel business.&#x0D; Meets the requirements of Federal state educational standards of higher education of the last generation.&#x0D; For students enrolled in the specialty "Hospitality", as well as graduate students, professors from specialized higher education
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Smritee, Raghubalan, ed. Hotel housekeeping: Operations and management. 2nd ed. Oxford University Press, 2009.

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J, Martin Robert. Professional management of housekeeping operations. Wiley, 1986.

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Wood, Roy C. Hotel Accommodation Management. Edited by Roy C. Wood. Routledge, 2017. http://dx.doi.org/10.4324/9781315169965.

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D, Ninemeier Jack, ed. Hotel operations management. Pearson/Prentice Hall, 2004.

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Hayes, David K. Hotel operations management. 2nd ed. Pearson/Prentice Hall, 2005.

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Rutherford, Denney G. Hotel management operations. 5th ed. John Wiley, 2009.

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Gee, Chuck Y. International hotel management. Educational Institute of the American Hotel & Motel Association, 1994.

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Dineen, Jacqueline. Hotel. Silver Burdett Press, 1988.

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Book chapters on the topic "Hotel management"

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Hudson, Simon. "Hotel Management." In Hospitality Management. Routledge, 2024. https://doi.org/10.4324/9781032624211-4.

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Wood, Roy C. "Facilities management." In Hotel Accommodation Management. Routledge, 2017. http://dx.doi.org/10.4324/9781315169965-14.

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Josephi, Stan, and Frans Melissen. "Hotel revenue management." In Hotel Accommodation Management. Routledge, 2017. http://dx.doi.org/10.4324/9781315169965-10.

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Messenger, Sally, and Humphrey Shaw. "The Grand Hotel." In Hospitality Management. Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_11.

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Messenger, Sally, and Humphrey Shaw. "The Carlton Hotel." In Hospitality Management. Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_12.

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Messenger, Sally, and Humphrey Shaw. "The Grand Hotel." In Hospitality Management. Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_41.

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Messenger, Sally, and Humphrey Shaw. "The Carlton Hotel." In Hospitality Management. Macmillan Education UK, 1991. http://dx.doi.org/10.1007/978-1-349-21595-9_42.

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Aubke, Florian, and Theodor Kubak. "Hotel Asset Management." In The Routledge Companion To International Hospitality Management. Routledge, 2020. http://dx.doi.org/10.4324/9780429426834-18.

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Richard, Sophie, and Luc Boschmans. "Hotel asset management." In Developing Hospitality Properties and Facilities, 3rd ed. Routledge, 2022. http://dx.doi.org/10.4324/9781003169703-19.

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Wood, Roy C. "Hotel accommodation design." In Hotel Accommodation Management. Routledge, 2017. http://dx.doi.org/10.4324/9781315169965-4.

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Conference papers on the topic "Hotel management"

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Zulkarnain, Arif, Anita Swantari, and Haryo Wicaksono. "Hotel Revenue Management Implementation in Hotel." In International Conference on Tourism, Gastronomy, and Tourist Destination (ICTGTD 2016). Atlantis Press, 2017. http://dx.doi.org/10.2991/ictgtd-16.2017.44.

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Vukasović, Tina, and Vlaho Mihač. "DIFFERENCE BETWEEN SHARE, AVERAGE GROWTH AND NUMBER OF TOOLS USED IN ONLINE SALES OF INDIVIDUAL AND GROUP HOTELS." In 5th International Scientific Conference – EMAN 2021 – Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2021. http://dx.doi.org/10.31410/eman.s.p.2021.111.

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The purpose of the following research was to explore the possible difference between individual and group hotels, to determine which is and is there any difference in the share of online sales, average growth and tools used for online sales of hotel accommodation in the Republic of Croatia. To reach the desired results, the authors have used the quantitative research method and research of sec¬ondary data from the PHOBS CRS system, which is the most used CRS in the Republic of Croatia. The main discoveries of the research are the share of online sales in total hotel sales, the average growth o
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Pathak, Avneesh, Arun Snghal, and Bibhas Kumar Rana. "Review on Hotel Management System." In 2021 3rd International Conference on Advances in Computing, Communication Control and Networking (ICAC3N). IEEE, 2021. http://dx.doi.org/10.1109/icac3n53548.2021.9725658.

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M, Rizvana, Yogesh D, Roshan krishvi T, and Santhosh M. "Hotel Management Up-Gradation System." In International Conference on Recent Trends in Computing & Communication Technologies (ICRCCT’2K24). International Journal of Advanced Trends in Engineering and Management, 2024. http://dx.doi.org/10.59544/fkfc1517/icrcct24p144.

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In every aspect of human existence, automation has grown in significance. However, there are also a lot of places where more conventional approaches are being applied. One example of this is the ordering mechanism used in restaurants. Modern technology is developing and expanding at a breakneck pace .Innovation is another name for the technologies we are bringing. Our website is as easy to use as possible, and we are extracting the text from the uploaded image. The website will extract the text, search for the text on Google, and produce two columns for the image and the text name. This is the
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Dil, Seçil Gülbudak, Aybüke Şahin, and Semail Ülgen. "Hotel Laundry Optimization." In 14th International Conference on Industrial Engineering and Operations Management. IEOM Society International, 2024. http://dx.doi.org/10.46254/an14.20240555.

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May, Whitney, Nicolene Conradie, and Ciné van Zylc. "GUESTS’ READINESS TO EMBRACE ROBOTS IN 4- AND 5-STAR HOTELS IN SOUTH AFRICA." In ITSA Biennial International Scientific Conference “Bridging the Gaps in Tourism Knowledge and Practice: The Future of Sustainable, Smart, and Secure Tourism and Hospitality (Future 3Ss) for Tourism”. London: International Tourism Studies Association (ITSA), 2025. https://doi.org/10.70694/lkgh9856.

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The current geo-political events have changed the hospitality landscape and highlighted the importance of technology. The hospitality industry is continually embracing new technological innovations such as artificial intelligence and robots in customer experiences (Tussyadiah, Zach &amp; Wang, 2020; Murphy, Höfacker &amp; Gretzel, 2017). With these advancements in technology in hotels, adopting technology and measuring hotel guests' reactions to new technology has become an essential consideration (Moradi, Moradi &amp; Bayat, 2018; Parasuraman, 2000; Sun et al. 2020). This paper aimed to inves
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Song, Yun, Hairong Zeng, and Yanmei Meng. "Application Analysis on Zhuzhe Hotel Management System in Chinese Hotel Chain." In 2016 International Conference on Computational Science and Engineering (ICCSE 2016). Atlantis Press, 2016. http://dx.doi.org/10.2991/iccse-16.2016.23.

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Miles, Ebony M. A. Bradie, and Iresha Chamindi Donmanige. "An Exploratory Study on Work Stress and Job Satisfaction during the COVID-19 Pandemic in Hotel Sector Employees of Sri Lanka." In SLIIT INTERNATIONAL CONFERENCE ON ADVANCEMENTS IN SCIENCES AND HUMANITIES [SICASH]. Faculty of Humanities and Sciences, SLIIT, 2022. http://dx.doi.org/10.54389/qrgu6565.

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COVID-19 has affected employees worldwide, especially in the hotel industry, with restricted travel, limited incoming flights, and guests, which presents challenges for hotels and employees. Therefore, it is essential to investigate how COVID-19 has affected hotel employees' job satisfaction and work stress. This study aimed to determine whether the stress at work generated by COVID-19 directly affects the job satisfaction of hotel employees in Sri Lanka. The researcher recruited hotel employees in Sri Lanka through purposive sampling following a selective criterion; 18 years or older, locally
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Pavia, Nadia, Tamara Floričić, and Edna Mrnjavac. "FLEXIBLE WORKSPACES AND REMOTE WORK IN HOTEL ACCOMMODATION OFFER – COMPETITIVENESS CONTEXT." In Tourism and hospitality industry. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. http://dx.doi.org/10.20867/thi.26.10.

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Purpose - The dynamic globalisation processes and the processes of tourism and hospitality business development put ever increasing challenges before hoteliers. The COVID-19 pandemic has called for hotel guests’ new routines and expectations. The combination of work and holiday is taking hold, especially since the pandemic changed work methods which have become more f lexible. Remote work has enabled people to travel and conduct their business activities; therefore, a new word explaining this new concept is forged; workspitality (abbreviation of words work + hospitality). The purpose of this p
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Dilshan, K. D. S. I., B. H. Mallawaarachchi, and Y. J. M. Yatawatta. "Circular e food supply chain for achieving zero food waste goals: insights from Sri Lankan hotel industry." In Spatial Dynamics: Envisioning tomorrow’s Design through Advanced Practices. Faculty of Architecture Research Unit, 2024. https://doi.org/10.31705/faru.2024.14.

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As one of the largest food consuming industries in the world, the hotel industry makes a significant contribution to the global food waste generation. There is a significant impact for the sustainability in terms of food waste from the hotels. One of the major types of food waste generated in the hotel sector can be identified as “plate waste” which consists of edible foods, but not eaten by the guests. Similarly, in Sri Lanka, food waste can be identified as a growing problem due to rapid urbanization, and changes in lifestyles. The concept of circular economy has obtained world attention in
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Reports on the topic "Hotel management"

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Arneson, Lynn, Hilary Hoagland-Grey, and Natasha Ward. Environmental and Social, Health and Safety Management System ESHSMS: Small Hotels and Resorts. Inter-American Development Bank, 2011. http://dx.doi.org/10.18235/0009062.

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When investing in small and mid-size hotel projects, the IDB, as a general rule, requires that the Sponsor develop and implement an environmental and social management system (ESHSMS). The ESHSMS is typically developed after completion of the Environmental Assessment Process which, depending on the project, would include development of either an Environmental Impact Assessment (EIA) or an Environmental and Social Analysis (ESA). An ESHSMS is a framework developed to identify and manage environmental and social aspects of each principal phase of project development (i.e., siting and design, con
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Dissanayake, Priyanka, and M. Tennakoon. Guide to on-site wastewater management for industrial and commercial establishments and other institutions: guide for hotel and restaurant owners and managers in Kurunegala, Sri Lanka. International Water Management Institute (IWMI), 2008. http://dx.doi.org/10.5337/2011.0017.

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Awulachew, Seleshi Bekele, M. Menker, D. Abesha, T. Atnafe, and Y. Wondimkun. Best practices and technologies for small scale agricultural water management in Ethiopia. Proceedings of a MoARD / MoWR / USAID / IWMI Symposium and Exhibition held at Ghion Hotel, Addis Ababa, Ethiopia, 7-9 March, 2006. International Water Management Institute (IWMI), 2006. http://dx.doi.org/10.5337/2011.0026.

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Levesque, Justine, Nathaniel Loranger, Carter Sehn, Shantel Johnson, and Jordan Babando. COVID-19 prevalence and infection control measures at homeless shelters and hostels in high-income countries: protocol for a scoping review. York University Libraries, 2021. http://dx.doi.org/10.25071/10315/38513.

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The COVID-19 pandemic has disproportionately impacted people experiencing homelessness. Homeless shelters and hostels, as congregate living spaces for residents with many health vulnerabilities, are highly susceptible to outbreaks of COVID-19. A synthesis of the research-to-date can inform evidence-based practices for infection, prevention, and control strategies at these sites to reduce the prevalence of COVID-19 among both shelter/hostel residents and staff. Methods: A scoping review in accordance with Arksey and O’Malley’s framework will be conducted to identify literature reporting COVID-1
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Bank's Functions etc - Bank Publications - John Brady accepting the Australian Institute of Management Award from Mr E.S. Owens for the Bank's Annual report 1967/68 at the Wentworth Hotel, Sydney - 9 June 1969. Reserve Bank of Australia, 2023. http://dx.doi.org/10.47688/rba_archives_pn-004496.

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