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Dissertations / Theses on the topic 'Hotel performance'

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1

Kim, Sun-Hwa. "An investigation into hotel employees' perception of green practices." Master's thesis, Orlando, Fla. : University of Central Florida, 2009. http://purl.fcla.edu/fcla/etd/CFE0002908.

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Yamamura, Takaharu. "Performance characteristics of the hotel industry." Thesis, Massachusetts Institute of Technology, 1990. http://hdl.handle.net/1721.1/70627.

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3

Xie, Lijia. "LEVERAGING HOTEL PERFORMANCE BY CONSUMER REVIEWS." Diss., Temple University Libraries, 2013. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/216584.

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Tourism and Sport<br>Ph.D.<br>This study quantifies the business value of consumer reviews and discusses its wider implications to hotel performance, specifically to delineate the unique effects of the User-Generated Content (UGC) components on room sales. In contrast to earlier studies that take consumer reviews as an exogenous factor, this study finds empirical evidence that consumer reviews both influence and are influenced by room sales through a dynamic framework. In consideration of the endogeneity in consumer reviews, this study uses a dynamic generalized method of moments (GMM) model t
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LaFleur, Tobias C. (Tobias Christopher). "Improving the Quality of Hotel Banquet Staff Performance: a Case Study in Organizational Behavior Management." Thesis, University of North Texas, 1994. https://digital.library.unt.edu/ark:/67531/metadc500375/.

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The banquet staff at a north Texas hotel were responsible for setting up 11 different functions (e.g., buffet dinners) for conferences and meetings. The functions were often set up late and items were often omitted. An analysis suggested that performance problems were the result of weak antecedents, inefficient work procedures, inadequate training and a lack of motivating consequences. An intervention consisting of task checklists, feedback, goal setting, monetary bonuses, training and job aids was designed to enhance the accuracy and timeliness of function setups. Performance increased from a
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5

Donato, Robert A. "Global Mindset Strategies for Increasing Hotels' Performance." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6783.

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Between 2010 and 2014 there was a 25% increase in international visitors to the United States, which signifies an opportunity for leaders and managers with a global mindset to take advantage of the opportunities derived from globalization to increase competitive advantage. However, some organizations have not prepared executives and managers to operate in a global environment, which can lead to business failure. The purpose of this multicase study was to gain an understanding of what global mindset strategies hotel executives developed to increase competitive advantage. The target population c
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Davidson, Michael Cameron Gordon, and M. Davidson@mailbox gu edu au. "Organisational climate and its influence upon performance: A study of Australian hotels in South East Queensland." Griffith University. School of Marketing and Management, 2000. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20030102.103647.

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This study gathered data from 14 four to five-star hotels in South-East Queensland, Australia, in an attempt to examine the nature and degree of influence organisational climate has upon the performance of hotels. Employee perception of customer satisfaction was studied both as an index of performance and as an intervening variable between organisational climate and financial performance as indexed by revenue per available room (REVPAR). The data provided a description of a young, relatively gender balanced, well educated and trained work force which received relatively low levels of financial
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Wan, Chun-wah, and 尹振華. "Evaluate hotel energy performance using data envelopment analysis." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2012. http://hub.hku.hk/bib/B48543640.

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There are many factors affecting the hotel energy consumption, such as hotel classifications, floor area, numbers of guest rooms, nos. of room guests, mix of guest segments, level of occupancy (guest nights), scale of meeting facilities, laundry, retails operations, building features, facilities features, fuel mix, year of construction, year of retrofit, numbers of staff, weather conditions, management arrangement, etc. In Hong Kong and Singapore, the traditional method of benchmarking by Energy Use Index (EUI) per particular factor however was not able to effectively analyze such multiple
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Barbosa-McCoy, Vanessa Lizzette. "Hotel Managers' Motivational Strategies for Enhancing Employee Performance." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2064.

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More than 600,000 employees depart the hospitality industry for a variety of reasons such as lack of motivational strategies (MS) of hotel general managers (GMs). The purpose of this multiple case study using census sampling was to explore what MS hotel GMs used to enhance employee performance. The 3 GMs of 3 full-service branded hotels with a guest capacity of 160-699 were randomly selected in South Florida. Data were collected from face-to-face interviews with the hotel GMs, employee performance evaluations, and results of guest and employee satisfaction surveys from the hotel GMs. Data anal
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9

Cibulková, Michaela. "The Hotel Pricing Strategy." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-191690.

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The main purpose of this thesis is an analysis of pricing strategy of Hotel Imperial and its evaluation, which should results in proposal of changes leading to increase of effectivity and hotel's income. The diploma thesis is divided into four main parts. The first two chapters are devoted to a theoretical description of pricing strategy and distribution channels used in hotel business. The third part is focused on the analysis of hotel itself and its pricing strategy. The final chapter summarises the results and contains the proposal how to improve the pricing strategy based on the results of
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10

Lee, Seonah. "Study of demand models and price optimization performance." Diss., Georgia Institute of Technology, 2011. http://hdl.handle.net/1853/42914.

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Accurately representing the price-demand relationship is critical for the success of a price optimization system. This research first uses booking data from 28 U.S. hotels to investigate the validity of two key assumptions in hotel revenue management. The assumptions are: 1) customers who book later are willing to pay higher rates than customers who book earlier; and, 2) demand is stronger during the week than on the weekend. Empirical results based on an analysis of booking curves, average paid rates, and occupancy rates for group, restricted retail, unrestricted retail, and negotiated demand
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11

Li, Yi-Min. "A service quality performance evaluation model for hotel service." Thesis, University of the West of Scotland, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.283048.

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12

Peixoto, Adriano de Lemos Alves. "Management practices, productivity and performance in the hotel industry." Thesis, University of Sheffield, 2008. http://etheses.whiterose.ac.uk/14512/.

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The research reported in this thesis investigates the impact of the effective use of management practices on performance and productivity in the hotel industry, a low skilled, labour intensive service activity, with an especial attention been paid to Human Resources practices. This research was motivated by a need to understand how service sector activities are organised for high-performance, acknowledging its importance to the economy in terms of number of employees and contribution to the GDP. This research stands in the confluence of two distinctive but complementary research traditions: on
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Sims, Melissa Bradberry. "Employee Satisfaction and Performance: A Study of the RC Hotel Company Kitchen Environment." ScholarWorks@UNO, 2004. http://louisdl.louislibraries.org/u?/NOD,177.

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Thesis (M.S.)--University of New Orleans, 2004.<br>Title from electronic submission form. "A thesis ... in partial fulfillment of the requirements for the degree of Masters of Science in Hospitality and Tourism Management"--Thesis t.p. Vita. Includes bibliographical references.
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Barreda, Davila Albert. "Website Interactivity as a Branding Tool for Hotel Websites." Doctoral diss., University of Central Florida, 2014. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/6245.

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The dissertation explored the relationships among Website interactivity, brand knowledge, consumer-based brand equity and behavioral intentions in the context of hotel Websites. Based on an in-depth literature review, a theory-driven model was proposed and ten hypotheses were developed. The dissertation employed an empirical study based on a survey design, and collected data via a marketing company. Respondents who booked a hotel room online using hotel branded Websites in the last 12 months were approached to complete the online questionnaire. Four hundred ninety six (496) respondents complet
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Gualberto, Renato Heneine. "An analysis of the impact of the Priority Club Rewards programme on the Crowne Plaza Auckland Hotel's revenue development performance a thesis is submitted to Auckland University of Technology in partial fulfilment of the requirements for the degree of Master of International Hospitality Management (MIHM), 2007 /." Click here to access this resource online, 2007. http://aut.researchgateway.ac.nz/handle/10292/103.

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16

Crystal, Carolyn Roberts. "Revenue Management Performance Drivers: An Empirical Analysis in the Hotel Industry." Diss., Available online, Georgia Institute of Technology, 2007, 2007. http://etd.gatech.edu/theses/available/etd-06082007-094256/.

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Thesis (Ph. D.)--Management, Georgia Institute of Technology, 2008.<br>Dr. Laurie Garrow, Committee Member ; Dr. Jeff Stratman, Committee Co-Chair ; Dr. Mark Ferguson, Committee Co-Chair ; Dr. Soumen Ghosh, Committee Co-Chair ; Dr. Koert van Ittersum, Committee Member.
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Melia, Detta M. "Towards performance measurement in hotels : an incremental approach." Thesis, Loughborough University, 2009. https://dspace.lboro.ac.uk/2134/12520.

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The overall aim of this study is to investigate the phenomenon of performance measurement in independently owned hotels in Ireland in order to understand the role of measurement in the management of the largest component of the hotel sector. The primary objectives of this study are to investigate the extent to which Irish hotel operators are utilising performance measurement techniques, to establish the rationale for the use of selected performance measures in independent hotels and to understand approaches to performance measurement in the management of independent hotels. A comprehensive inv
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18

Ng, Mei-ling. "The performance and inflation-hedging characteristics of hotel investment in Hong Kong." Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B31048857.

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19

吳美玲 and Mei-ling Ng. "The performance and inflation-hedging characteristics of hotel investment in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B31048857.

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20

Hoque, Kim. "Strategy, innovation and performance : human resource management in the UK hotel industry." Thesis, University of London, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.480946.

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21

Wang, Ping-Fu. "Study of UK hotel industry environments, business strategies, organisational structures and performance." Thesis, Manchester Metropolitan University, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.317016.

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22

Marinosci, Ilaria <1993&gt. "Big data in the Tourism Industry:how online reviews can affect hotel performance." Master's Degree Thesis, Università Ca' Foscari Venezia, 2019. http://hdl.handle.net/10579/14782.

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If we think of the new Industrial revolution (Industry 4.0), the first sector that we come up with is manufacturing, but of course it is not the only one. This new revolution has been so disruptive to affect every single aspect of our modern society, by changing the industry in a total different way compared to the previous Industrial revolutions. The main feature of this revolution is the Big Data. Big data is the new way to indicate the large volume of data, both structured and unstructured, that flows into a business on a daily basis. This big data can be analyzed for insights that can lead
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23

Alibegovic, Sandra, Andrew Hawkins, and Mitesh Parmar. "Empowerment, Contextual Performance & Job Satisfaction - A Case Study of the Scandic Hotels in Jönköping -." Thesis, Jönköping University, Jönköping University, JIBS, Business Administration, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-11445.

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<p><strong>Purpose:</strong> The purpose of this study was to examine the relationship between job satisfaction among hotel employees as well as the relationship between employee empowerment and contextual performance behaviours.</p><p><strong>Background: </strong>Most managers and scholars emphasize that an organization’s most important tool for gaining a competitive advantage is its people and; in order for the firm to attain success employees must be involved and active. It has been argued that success within the hotel industry lies with customer satisfaction, of which is the result of over
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24

Wu, Ho Cha. "The impact of environ,mental management practices on the hotel finance performance : A case study of water management on hotel operating costs." Thesis, Oxford Brookes University, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.530809.

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It appears that environmental issues are becoming a source of competitiveness and that many leading Organisations are realizing the bottom line benefits of implementing environmental management practices (EMPs). Consequently, environment management (EM) is regarded as a component of improving business performance, and implementing EMPs can often provide an opportunity to improve business performance in the hotel industry. However, little evidence shows how to measure and monitor EMPs to improve environmental performance. Although accounting has received considerable attention in the literature
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DESSALVI, BERNADETTE. "Relazione tra contribuzione pubblica e performance economico-sociali nel settore turistico-ricettivo." Doctoral thesis, Università degli Studi di Cagliari, 2016. http://hdl.handle.net/11584/266753.

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Purpose: This study investigates how government grants influence the economic and social performance of companies benefiting from them. Literature in this topic indicates various results: according to some studies subsidies seem to improve company performance and profitability, while, according to others, they have a negative impact on long term productivity and growth. Government grants impact have been not extensively investigated in the tourism sector, especially regarding the economic and social performance of the hotels. This study aims to fill this research gap by analyzing tourism
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26

Milan, Bradić. "Hotelijerstvo u kontekstu razvoja odgovornog turizma." Phd thesis, Univerzitet u Novom Sadu, Prirodno-matematički fakultet u Novom Sadu, 2011. https://www.cris.uns.ac.rs/record.jsf?recordId=77520&source=NDLTD&language=en.

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Dru&scaron;tvena odgovornost u ugostiteljstvu, samim tim i hotelijerstvu, aktivnost je koja nije dovoljno zastupljena u Republici Srbiji. U svetu se velika pažnja poklanja ovoj problematici, dok u Srbiji ona &quot;čini svoje prve korake&quot;. Kako veliki globalni hotelijerski lanci, tako i mali nezavisni hoteli, prepoznali su važnost sprovođenja dru&scaron;tveno odgovornog poslovanja, ne samo zbog (diskutabilnog) dobročinstva, već pre svega zbog finansijskih i drugih dobiti koje im ona donosi. Cilj ove disertacije je da kod učesnika na turističkom (hotelijerskom) trži&scaron;tu pobolj&scaron;
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27

Huo, Yang Hwae. "Internal environment, organizational form and their impact on financial performance of hotel chains." Diss., Virginia Tech, 1994. http://hdl.handle.net/10919/40202.

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The primary objective of this study was to investigate the relationship between internal environment, organizational form, and financial performance in hotel chains. Using a contingency framework, this study investigated the match between internal environmental factors--such as capital scarcity, monitoring cost, and asset specificity--and organizational form--such as company owned, franchised, or combination of both--in an attempt to distinguish between high and low performing hotel chains. The key findings of this study indicate that hotel chains which showed a "match" between the monitoring
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Melin, Oscar. "Matching Performance Metrics with Potential Candidates : A computer automated solution to recruiting." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-208311.

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Selecting the right candidate for a job can be a challenge. Moreover, there are significant costs associated with recruiting new talent. Thus there is a requirement for precision, accuracy, and neutrality from an organization when hiring a new employee. This thesis project focuses on the restaurant and hotel industry, an industrial sector that has traditionally used a haphazard set of recruiting methods. Unlike large corporations, restaurants cannot afford to hire dedicated recruiters. In addition, the primary medium used to find jobs and job seekers in this industry often obscure comparisons
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Brown, Eric Adam. "Dimensions of transformational leadership and relationship with employee performance in hotel front desk staff." [Ames, Iowa : Iowa State University], 2008.

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Phillips, Paul A. "Organisational strategy, strategic planning system characteristics, and business performance in the UK hotel sector." Thesis, Cardiff University, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.318978.

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Sitawati, Riana. "The role of competitive strategy, strategic alliance, and managerial use of mas information in hotel sustainable performance : evidence from Indonesia." Thesis, Griffith University, 2013. http://hdl.handle.net/10072/367877.

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Competition in the tourism industry, particularly in the hotel industry, is becoming increasingly intense. To survive in such a highly competitive market, hotels have to sustain better-than-average performance over time. Consequently, hotels need to monitor and manage performance including financial performance and also performance related to their customers, internal business processes, learning and growth, and social and environmental operations. To improve and maintain performance, a hotel needs to place considerable importance on pursuing competitive strategy, building up alliances with ot
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Murthy, Bvsan. "Measurement of the strategy construct in the lodging industry, and the strategy-performance relationship." Diss., This resource online, 1994. http://scholar.lib.vt.edu/theses/available/etd-10022007-145428/.

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Araujo, Aneide Oliveira. "Contribuição ao estudo de indicadores de desempenho de empreendimentos hoteleiros, sob o enfoque da gestão estratégica." Universidade de São Paulo, 2001. http://www.teses.usp.br/teses/disponiveis/12/12136/tde-01032002-115642/.

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Este estudo é resultado de uma investigação interdisciplinar relacionada à gestão estratégica, nas áreas de hotelaria e custos. Examina o papel da gestão de operações de empreendimentos hoteleiros como forma de atingir os objetivos estratégicos destas organizações. A estratégia empresarial abordada nos níveis corporativo, da unidade de negócios e funcional, evidencia a necessidade de implementar e monitorar iniciativas de melhorias operacionais. A contribuição de contabilidade gerencial para a implementação e monitoramento de iniciativas de melhorias operacionais é examinada à luz dos conceito
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Tu, Shu-Chuan, and 杜素娟. "Comparative Study on the Financial Performance of International Tourist Hotels-Case Study of Ambassador Hotel and Regent Hotel." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/vn77sn.

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碩士<br>景文科技大學<br>旅遊管理系觀光與餐旅管理碩士班<br>106<br>In recent years, the government has actively promoted the tourism industry because sightseeing hotels are major of tourism industry and significant to quality evaluation of tourism process. We collected the finical and operational data sets of two international sightseeing hotel listed companies, Regent Hotel and Ambassador Hotel, from 2007 to 2017. All data have been split into internal (for example annual assets, annual liabilities, annual profit and so on.) and external data (for example number of foreign tourists per year, Consumer Price Index and
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Chang, Kun-Ming, and 張坤明. "Does e-CRM matter? The relationships among hotel website design, customers' online hotel ratings, and hotel performance." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/7ygb4d.

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碩士<br>國立東華大學<br>運籌管理研究所<br>102<br>Travel has become an inevitable lifestyle choice for many people. With numerous hotels competing for customer attention, customers’ demand for hotel quality has also been increasing. In the Internet era, hotels’ own websites and third-party review websites have become important sources of information about hotel facilities and service quality, generating significant impacts on customer purchase decisions. Conventional marketing and consumer behavior perspectives emphasize the influence of buyers’ word-of-mouth (WOM) on sellers’ sales. In the area of hotel onli
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Hsu, Chen Chun, and 陳俊旭. "The Operation Performance Evaluation of Hotel Industries." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/98263991492136158450.

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碩士<br>中華大學<br>應用數學學系(所)<br>96<br>This study uses the data envelopment analysis (DEA) to estimate and analyze the operation performance of 68 tourist hotels, and takes out the operation data from 2000 to 2007 in each hotel. This study puts the number of guest rooms, the number of people who stayed in the guest rooms, the number of staffs, and the average of room price as the input ones, and puts the rent income, total business income and the rate of using as the output ones. According to CCR and BCC model, estimates the business efficiency with the whole efficiency and the scale efficiency. The
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Tsai, Yueh-Jung, and 蔡岳融. "A Study of Hotel Facebook Impact on Performance : Evidence from Taiwan International Tourist Hotel." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/7e78ty.

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碩士<br>國立暨南國際大學<br>經濟學系<br>102<br>This research attempts to explore two different types of Taiwanese international tourist hotel’s Facebook. This paper investigates the influence of Facebook establishment, number of domestic tourism, foreign tourism, and Facebook variables (likes, comments, and fans) on hotel profitability based on Taiwanese international tourist hotel operation. Then we research the study for hotel Facebook community website content in order to understand its performance and features. This study evaluates 18 hotels in Taiwanese international tourist hotel’s Facebook features a
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Hsu, Jui-Yang, and 徐瑞陽. "Board size and hotel firm performance in Taiwan." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/u7s92x.

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碩士<br>國立中正大學<br>財務金融研究所<br>102<br>This study examines the impact of board size on financial performance of publicly traded tourist hotels in Taiwan. The indicators of financial performance under consideration are return on assets (ROA), return on equity (ROE), stock return (SR), and Tobin’s Q (TQ). This study uses GMM estimator in order to deal with the problems of unobserved heterogeneity and endogeneity in the corporate governance literature. Subsequently, GMM estimator examines the effects of board size (BS) on financial performance of Taiwanese tourist hotels. Test results suggest that BS
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Γιαννούκου, Ιωάννα. "Strategic management of hotel multinationals : environment, management, performance." Thesis, 2011. http://hdl.handle.net/10889/5906.

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Traditionally, tourism was placed second as a priority in the agenda of investors, policy makers, and academics. Nowadays, a significant reappraisal of its role in socioeconomic development is taking place, which values tourism as a source for earning export revenues, generating large numbers of jobs, promoting economic growth and a more services-oriented economy not only in developing but also in developed countries (UNCTAD, 2007). According to World Tourism Organization (WTO), the European Union (EU) numbered six Member States among the top 10 countries in the world welcoming the largest
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Lee, Tsai-Tung, and 李綵彤. "Structure, Conduct, and Performance ofthe Taiwan Tourist Hotel." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/81283205320048016019.

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碩士<br>立德大學<br>國際企業管理研究所<br>98<br>The research to study Taiwanese tourist industry. Based on the theory of "structure - conduct – performance," follows this theory to investigate the market structure, of tourist hotel conduct and performance. The results show that 1.Grand Formosa Regent Taipei has the best performance on accounting. 2.The number of employees on market occupation has significant positive effect. 3.When the international tourist hotel has higher profits, it will also have a higher level of diversification. When hotel industries have more profitable income, they will expand their
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Hsieh, Ching-Yen, and 謝青燕. "A Study of Administer Performance of Hotel Industry--The Case of Listed Hotels in Taiwan." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/n5fq96.

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碩士<br>南華大學<br>旅遊管理學系旅遊管理碩士班<br>104<br>This study aims at estimating the performance efficiency of listed hotels in Taiwan and explored the relationship between performance efficiency and corporation characteristics by extracting financial data of the hotels from 2005 to 2015 via DEA method. Regarding index for efficiency estimation, this study utilized the indexes of operating expenses and operating costs to measure the scale of input. Meanwhile,applying the indexes of operating revenue, net income and sales per employee to measure the scale of output. For the corporation characteristics, impl
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Chen, Yu-Hong, and 陳昱宏. "The impact of HR practice on hotel performance in the international tourist hotels in Taiwan." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/gf3fv3.

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碩士<br>國立臺灣師範大學<br>運動休閒與餐旅管理研究所<br>105<br>The global tourism and hospitality industries have been flourishing in recent years. According to the statistics from the Taiwanese Tourism Bureau, Taiwanese international tourist hotels have grown 30% between 2008 and 2016. Employees also grew 20.4% between 2008 and 2015. Thus, human resource practices have become more important. This study yielded the questionnaire based on previous literature. Eleven experts confirmed the questionnaire’s validity. 51 pretest survey were used to confirm the reliability and validity. This study distributed 224 question
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Huang, Wan-Ling, and 黃婉玲. "The effect of online word-of-mouth on hotel performance: empirical evidence from Taiwan's hotel industry." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/e66su4.

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碩士<br>國立東華大學<br>運籌管理研究所<br>102<br>This study focuses on Taiwan-based tourist hotels and examines the degree to which electronic word-of-mouth (e-WOM) influences hotels’ operational performance. Customer ratings of hotel facilities and service quality on various travel review sites have often been associated with customer loyalty to and satisfaction with hotels. However, previous studies have provided little empirical evidence on the effect of e-WOM on hotels’ actual performance. A major contribution of this study is to explore the relations between customer ratings on multiple well-known revie
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Chiang, Yin-Ting, and 江胤亭. "Star Rating System and Customers’ Overall Ratings:The Factors Affect Hotel Performance of Tourist Hotels in Taiwan." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/j87e76.

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碩士<br>國立臺灣師範大學<br>運動休閒與餐旅管理研究所<br>105<br>According to the World Tourism and Travel Council, economic growth in the tourism and hospitality industry has surpassed global economic growth consecutively for 6 years. The Tourism Bureau reevaluated and considered replacing the plum blossom rating system with a star rating system. The first star rating system launched in 2010. In this research, we examined 68 star-rated tourist hotels in Taiwan. Hotels with no data on Expedia.com and those with only one review were excluded. Using the Executive Information System of the Tourism Bureau and online trav
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Su, Yu-Ya, and 蘇猷雅. "A Study on Enhancing the Performance of Parent-Child Hotels - A Case of Monster Village Hotel." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/m9t8vz.

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碩士<br>國立彰化師範大學<br>資訊管理學系<br>107<br>Nowadays, parent-child tourism has become a trend in Taiwan. Therefore, choose a good quality parent-child hotel is a very important part for parent. In a highly competitive market, to enhance the service quality, innovation management and performance of parent-child hotel are the point that the operators focus on. Hence, how to enhance the performance of parent-child hotel still a significant part. This study adopted Delphi technique and collected of scholarly writings, also invited several specialist to discuss. After adopted Delphi Survey Method and in-de
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Costa, Cleelia Uudam. "Innovation and performance in hotel industry: evidence from Portugal." Doctoral thesis, 2018. http://hdl.handle.net/10071/19780.

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Together with the growing importance of tourism in world's economy, also the competitiveness of the tourism sector increases. An innovative mindset becomes a necessity for any successful tourism business. This thesis investigates innovation activity in hotels based on empirical evidence from Portuguese hotel industry. The main objectives of this thesis are 1) to analyze the determinants, areas and types of innovation, 2) to measure the degree of innovativeness and impact of innovativeness on innovation behavior, 3) to measure the degree of innovation behavior and impact of innovation be
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Lucena, Camila Ferraz. "Mergers and Acquisitions Performance of Hotel and Lodging Industry." Master's thesis, 2017. https://repositorio-aberto.up.pt/handle/10216/104378.

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Lucena, Camila Ferraz. "Mergers and Acquisitions Performance of Hotel and Lodging Industry." Dissertação, 2017. https://repositorio-aberto.up.pt/handle/10216/104378.

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Sá, Gustavo Oliveira. "Mapping Information systems’ maturity in the Portuguese Hospitality Industry." Master's thesis, 2021. http://hdl.handle.net/10362/119704.

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Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing Intelligence<br>Hospitality is a highly competitive market that struggles to improve its performance. Today, the use of technology is a critical factor for more efficient performance. For this reason, hotels are increasingly willing to adopt information systems to optimize the performance of their operations. The purpose of this study is to evaluate the information systems’ maturity levels of Portuguese independent hotels and small hotel chains, to map th
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Kim, Dong Jin. "The post-acquisition performance in the hotel and restaurant industries." 2006. http://digital.library.okstate.edu/etd/umi-okstate-1971.pdf.

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