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Journal articles on the topic 'Hotel rooms reservation system, hotel, booking rooms'
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1
Yudiastuti, Helda, and Irwansyah Irwansyah. "IMPLEMENTASI METODE WEB ENGINEERING DALAM MEMBANGUN SISTEM E-RESERVATION PEMESANAN KAMAR HOTEL." Jurnal Ilmiah Matrik 21, no. 2 (September 13, 2019): 146–55. http://dx.doi.org/10.33557/jurnalmatrik.v21i2.568.
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This research was conducted at Hotel Telaga Biru Pagaralam, aims to create a new system that can overcome the problems that occur in the Hotel, especially in terms of booking rooms. The current room booking system is still done manually, which is still recorded in the book when guests check in until check out, then it is given a receipt as proof of payment in advance to the guest according to the length of the guest staying. In addition to coming directly customers can book a room by contacting the hotel by phone. For this, researchers are doing the action of making a system engineering information-based hotel reservation with the system development strategy using the Web engineering method, the tools used in the design are Unified Modelling Language (UML), in the development of this application authors use the PHP and MySql programming language as the Database of room booking systems. This system generates a system that allows customers and hotel to make bookings.
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Falk, Martin, and Markku Vieru. "Modelling the cancellation behaviour of hotel guests." International Journal of Contemporary Hospitality Management 30, no. 10 (October 8, 2018): 3100–3116. http://dx.doi.org/10.1108/ijchm-08-2017-0509.
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Purpose The purpose of this study is to provide new insights into the factors that influence cancellation behaviour with respect to hotel bookings. The data are based on individual bookings drawn from a hotel reservation system database comprising nine hotels. Design/methodology/approach The determinants of cancellation probability are estimated using a probit model with cluster adjusted standard errors at the hotel level. Separate estimates are provided for rooms booked offline, through online travel agencies and through traditional travel agencies. Findings Evidence based on 233,000 bookings shows that the overall cancellation rate is 8 per cent. Cancellation rates are highest for online bookings (17 per cent), followed by offline bookings (12 per cent) and travel agency bookings (4 per cent). Probit estimations show that the probability of cancelling a booking is significantly higher for early bookings, large groups that book offline, offline bookings during high seasons, bookings not involving children and bookings made by guests from specific countries (e.g. China and Russia). Among the factors, booking lead time and country of residence play the largest role, particularly for online bookings. Research limitations/implications The analysis is based on individual-level booking data from one hotel chain in Finland, and therefore cannot be generalised for the total population of hotels in the country under observation. Originality/value The main contribution of this paper is a thorough investigation of the factors that influence cancellation behaviour at both the theoretical and empirical levels. Detailed and unique data from a hotel reservation system allow for new empirical insights into this behaviour.
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Hu, Ping, and Dong Xiao Gu. "Development and Implementation of WEB-Based Online Hotel Reservation System." Applied Mechanics and Materials 347-350 (August 2013): 2947–51. http://dx.doi.org/10.4028/www.scientific.net/amm.347-350.2947.
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The Internet accelerates the communication and understandings between people, which make information unprecedented important. Furthermore, it changes the way that people book rooms, which makes rooms-booking diversified, convenient, and individualized. Out of the demand of modern hotels and based on the B/S model, this paper analyzes and designs the hotel booking operation, and achieves the functions of register, login-in, reservation, customer management, and reservation management, and etc., in order to improve the efficiency of hotel reservation. 1 Grants: This study is financially support by the following foundations: Young Talents in Colleges of Anhui Province under Grant No. 2011SQRW107, National Natural Science Foundation of China under Grant No.70871032, and Humanity and Social Science Foundation of Ministry of Education of China under Grant No. 09YJA630029. About the authors: Hu Ping (1979-), female, born in Jiujiang, Jiangxi Province, master, lecturer, her current areas of research interest includes E-Government, information system and managerial innovation. Contact: 13365609125 (0551-62158118), huping@hfuu.edu.cn, Department of Management at Hefei University, 373 Fairview Avenue, Hefei 230022, P.R. CHINBA
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Yani, Achmad, Deny Setiawan, Novrizal Egi Sofian, Rizky Subagja, and Teti Desyani. "Pengujian Aplikasi Reservasi Hotel di LeGreen Hotel & Suite dengan Metode Black Box Testing Boundary Value Analysis." Jurnal Teknologi Sistem Informasi dan Aplikasi 3, no. 2 (April 30, 2020): 114. http://dx.doi.org/10.32493/jtsi.v3i2.4686.
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In this test we will use software that has been made, namely the desktop-based LeGreen Hotel Reservation Application. In testing this hotel room reservation application, the writer uses the black box testing method. Black Box Testing is suitable in testing hotel booking applications because this test aims to ensure the functionality of the LeGreen Hotel Reservation application. This study has several stages that must be done, including the identification of experimental problems, input data samples into the process system, then testing to evaluate the output and finally the documentation of test results. Based on the analysis of the results of the application of methods to solve the problem shows that the level of application that runs reaches 70%, able to run and process employee data, rooms, visitors and payments used for hotel reservations. In the admin login form of 30%, only 20% succeeded, and in the Print Report Form, repairs are needed in order to improve the quality of the application in processing report print data as it functions.
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Yoon, Sungsik, Mehmet Erdem, Markus Schuckert, and Patrick C. Lee. "Revisiting the impact of VR applications on hotel bookings." Journal of Hospitality and Tourism Technology 12, no. 3 (July 24, 2021): 489–511. http://dx.doi.org/10.1108/jhtt-04-2019-0057.
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Purpose The current study aims to investigate hotel guests’ intention to use virtual reality (VR) and willingness to pay more for hotels that have VR applications (e.g. virtual room tour) when booking a hotel. Design/methodology/approach Through a theoretical lens of stimuli–organism–response (S-O-R), relationships among an individual’s performance expectancy, effort expectancy, social influence, utilitarian motivation, hedonic motivation, perceived value, intention to use VR and willingness to pay more for VR were tested using partial least square-structural equation modeling. Findings Performance expectancy, social influence, utilitarian motivation and hedonic motivation affect the perceived value of VR. An individual’s perceived value of VR affects his/her intention to use VR and willingness to pay more for a hotel that has VR contents (e.g. virtual room tour) available during the hotel booking process. Originality/value Through the S-O-R framework, this study provided insights into hotel guests’ intention to use VR and explored how their intentions lead to their willingness to pay more for a hotel if VR is available during the reservation or hotel selection process.
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S, Priyadharshini, and Catherine Joy. R. "Design and Implementation of an Automated Hotel Management System." International Journal of Engineering and Advanced Technology 10, no. 5 (June 30, 2021): 37–42. http://dx.doi.org/10.35940/ijeat.e2569.0610521.
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The aim of an automated hotel management system is to handle all aspects of the hotel's information and booking system. This application attempted to cover all operations that occur in residential hotels. It is all identified, from employee management to booking, floors, offices, and room type management, among other things. We sought to demonstrate how data/information is processed in hotels in our project, automated Hotel Management System. The hotel management overview was achieved by splitting the project into different modules. Customers are offered various facilities such as check-in, checkout, and entry editing, as well as advance payments. Customer has the option to cancel his or her reservation if he or she so desires. Customer Id or customer name may be used to search for any customer or employee. It is also possible to inquire about available spaces. It will produce reports for customers, employees (who work in the hotel), and a bill for the customer when the customer checks out. We've only included a few modules because our aim is to get an idea or learn more about how hotels are managed. With the addition of several more components, this type of project may be used in a variety of hotels. The efficiency of any hotel is determined by the method used to obtain and prevent information from customers' personal data for use in the hotel's various services. It has been a complex and difficult operation to manage their outcome revealed, particularly when information flow is consistent. This project focuses on creating a client-side and user interface in Java Script, as well as a backend in Java Spring to support panorama data and images.
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Sanjaya, I. Wayan Kiki, A. A. Ayu Suwi Arianty, I. Gusti Ayu Eka Suwintari, and I. Gusti Ayu Melistyari Dewi. "A SWOT ANALYSIS OF ONLINE ROOM RESERVATION IN HOTEL SECTORS. (A CASE STUDY IN BALI HSOVEREIGN HOTEL)." Journal of Business on Hospitality and Tourism 6, no. 1 (June 28, 2020): 113. http://dx.doi.org/10.22334/jbhost.v6i1.202.
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The present study discusses a SWOT analysis of online reservation applied in HSovereign Hotel, Tuban, Bali. The hotel expects to obtain the easier and faster services in room reservation in hotel sectors by using internet media through online process (e-commerce). However, there are several challenges occur in practice as seen in HSovereign Hotel. As a result, the quality of thereservationservices is considered bad, not professional, and ultimately gives impact upon consumers’ satisfaction. Therefore, the problem that will be observed in the present study is how the advantages, disadvantages, opportunities and threats of e-commerce usage in HSovereign Hotel can be identified. A descriptive-qualitative research is the type of the present study. The data of the present studywere obtained from observation, interview, and documentation in order to find out the advantages, disadvantages, opportunities and threats of online reservation in H Sovereign Hotel. Furthermore, the theories used in the present study are: hotel, reservation, room online reservation, definition of e-commerce, and room occupancy rate. The data were presented in both analytical descriptive and narrative, and also supported by presenting tables, maps, and figures. Based on the result of analysis, the advantages of e-commerce usage in online reservation services which attracted more residents to come is the effectiveness of online reservation system in H Sovereign Hotel. On contrary, the disadvantages of online reservation relies on its dependency oninternet connection and server system in H Sovereign Hotel. The opportunity can be identified from using online reservation is it could be a media promotion which enables consumers to reserve in the last minute, and the threats found are cancellations ensue and fake bookings that extremely threaten information system of room reservation in H Sovereign Hotel.
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Biriukova, Yuliia. "FORMATION OF AN INFORMATION TECHNOLOGY PLATFORM TO SUPPORT AND DEVELOP THE HOTEL BUSINESS." Management 33, no. 1 (August 27, 2021): 123–31. http://dx.doi.org/10.30857/2415-3206.2021.1.12.
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BACKGROUND AND OBJECTIVES. The issue of providing the sphere of hotel business with information resources and improving the information support system is relevant, requires new solutions to increase the competitiveness of hotels and similar accommodation facilities at the national and international level.METHODS. Methods of scientific research are general scientific and special methods of the research: abstract-logical method – for substantiation and specification of basic positions of information support of hotel business development; at the analysis of social phenomena and specification of economic essence of categorical row, dialectical-logical – for determination of presence of synergy effect from forms of network organization of information-technological platform by adding various subjects to development of hotel business.FINDINGS. The hypothesis of the scientific research is to model the conceptual foundations for creating an information technology platform that aims to add to the development of the hotel business of different subjects.The aim of the research is to substantiate theoretically the elements of formation of the information-technology platform for support and development of the hotel business.CONCLUSION. It has been substantiated that as a result of using the platform, consumers will be able to access the necessary range of information about the hotel business. The proposed platform should include an element of an alternative booking system, where the consumer has the ability to independently select the necessary hotel or similar accommodation fixture, get reservation services, specify the type of room, date, book accommodation online and receive confirmation. In addition, guests (customers) will be able to communicate and exchange information, including everything that relates to specific requirements and personal needs. Hotels will be able to collect data and various information about their clients and to analyze their wishes, which will allow personalizing the services for each individual client. This can be the basis for the formation of a loyalty program for hotels and similar accommodation facilities, providing customers with an incentive to become a repeat customer and consumer of the hotel visited.
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Martinez-De-Pison, E., J. Fernandez-Ceniceros, A. V. Pernia-Espinoza, F. J. Martinez-De-Pison, and Andres Sanz-Garcia. "Hotel Reservation Forecasting Using Flexible Soft Computing Techniques: A Case of Study in a Spanish Hotel." International Journal of Information Technology & Decision Making 15, no. 05 (September 2016): 1211–34. http://dx.doi.org/10.1142/s0219622016500309.
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Room demand estimation models are crucial in the performance of hotel revenue management systems. The advent of websites for online room booking has produced a decrease in the accuracy of prediction models due to the complex customers’ patterns. A reduction that has been particularly dramatic due to last-minute reservations. We propose the use of parsimonious models for improving room demand forecasting. The creation of the models is carried out by using a flexible methodology based on genetic algorithms whereby a wrapper-based scheme is optimized. The methodology includes not only an automated model parameter optimization but also the selection of most relevant inputs and the transformation of the skewed room demand distribution. The effectiveness of our proposal was evaluated using the historical room booking data from a hotel located at La Rioja region in northern Spain. The dataset also included sociological and meteorological information, and the list of local and regional festivities. Nine types of regression models were tuned using the optimization scheme proposed and grid search as the reference method. Models were compared showing that our proposal generated more parsimonious models, which in turn led to higher overall accuracy and better generalization performance. Finally, the applicability of the methodology was demonstrated through the creation of a six-month calendar with the estimated room demand.
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Setiawan, Alexander, Andre Gunawan, Kevin Utomo, and Bernard Yusuf Jioe. "Community Service Creating Applied Information System for Managing Inventory on Hotel SWK 95, Surabaya, Indonesia." SHS Web of Conferences 59 (2018): 01001. http://dx.doi.org/10.1051/shsconf/20185901001.
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In the ever-expanding digital information era, hotels in particular Hotel SWK 95 should start using information technology to help hotel operations to operate maximally. Hotel SWK 95 has an information system for booking rooms and others but Hotel SWK 95 does not have information system to manage Inventory like pillow, blanket, etc. So here the author has compiled and made an inventory information system to meet the needs of the Hotel SWK 95. The information system that the authors created can help in the inventory arrangements, especially as laundry systems and vendors anywhere that the hotel use to wash the laundry and schedule when the estimated laundry should be taken. And also the status, quantity, and history of the circulation of existing goods.
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Putro, Nugroho Adi, Rendi Septian, Widiastuti Widiastuti, Mawadatul Maulidah, and Hilman Ferdinandus Pardede. "PREDICTION OF HOTEL BOOKING CANCELLATION USING DEEP NEURAL NETWORK AND LOGISTIC REGRESSION ALGORITHM." Jurnal Techno Nusa Mandiri 18, no. 1 (March 15, 2021): 1–8. http://dx.doi.org/10.33480/techno.v18i1.2056.
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Booking cancellation is a key aspect of hotel revenue management as it affects the room reservation system. Booking cancellation has a significant effect on revenue which has a significant impact on demand management decisions in the hotel industry. In order to reduce the cancellation effect, the hotel applies the cancellation model as the key to addressing this problem with the machine learning-based system developed. In this study, using a data collection from the Kaggle website with the name hotel-booking-demand dataset. The research objective was to see the performance of the deep neural network method which has two classification classes, namely cancel and not. Then optimized with optimizers and learning rate. And to see which attribute has the most role in determining the level of accuracy using the Logistic Regression algorithm. The results obtained are the Encoder-Decoder Layer by adamax optimizer which is higher than that of the Decoder-Encoder by adadelta optimizer. After adding the learning rate, the adamax accuracy for the encoders and encoders decreased for a learning rate of 0.001. The results of the top three ranks of each neural network after adding the learning rate show that the smaller the learning rate, the higher the accuracy, but we don't know what the optimal value for the learning rate is. By using the Logistic Regression algorithm by eliminating several attributes, the most influential level of accuracy is the state attribute and total_of_special_requests, where accuracy increases when the state attribute is removed because there are 177 variations in these attributes
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Smykova, M. R., O. Zh Ustenova, and S. Z. Saydullaev. "A new format hotel on the Kazakhstani segment of the great silk road: a marketing approach." Central Asian Economic Review, no. 4 (November 29, 2021): 110–21. http://dx.doi.org/10.52821/2789-4401-2021-4-110-121.
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Based on the conducted research, the article develops an approach to a new hotel format that will ensure the satisfaction of tourists requests.The purpose of the research is to form the concept of a hotel on the segment of the Great Silk Road based on the conducted marketing research.Methodology. The research methodology includes desk studies of secondary information and fi eld studies in the form of a consumer survey.The originality / value of the researchlie s in the fact that the proposed project is reasoned and justified by the results of the research. The new format of the hotel is aimed at creating a range of services that takes into account the needs of tourists. The most effective sales channels and the most significant quality characteristics for the new hotel were selected. The concept of the hotel is more in line with the needs of foreign and domestic tourists who come for educational purposes.Findings. The results of the study showed that there is no hotel on the Great Silk Road segment that offers a wide range of services, is highly comfortable and focused on good service. Recommended online booking systems for this type of hotel: introduction of the Amadeus booking system, application of Internet resources, GDS and third-party websites. When forming a hotel quality policy, it is necessary to take into account such characteristics as a complete set of rooms, security and high speed of service.
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Ho, Li Hsing, Meng Huang Lu, Hui Yi Ho, and Tien Fu Peng. "A Study of Website Optimization Strategy and Implementation." Advanced Materials Research 268-270 (July 2011): 829–34. http://dx.doi.org/10.4028/www.scientific.net/amr.268-270.829.
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Internet users will usually use search engine to find the relevant traveling information before planning the trip, and search for suitable hotels and book hotel accommodation rooms in advance through the internet reservation system .The hotel website search engine marketing strategy has become an important part of the hotel marketing management. The study found that " research and implementation methods have obvious actual benefit", “recommend to conduct some of the implementation methods prior to the building of Web site ", " in Blog Article Marketing, ‘Sina Blog " import flow is high ", "in Free Platform And BBS marketing, ‘PChome & ebay " import flow is high etc; Researchers suggest the hotel sites operators continue to implement the hotel Web sites search marketing in the future through methods such as "assist with paying keyword advertising marketing" and "add more links to external website", "set up their own official blog" and " and “conduct Facebook, Plurk Twitter marketing” and etc.
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Park, Sangwon, and Yiqun Huang. "Motivators and inhibitors in booking a hotel via smartphones." International Journal of Contemporary Hospitality Management 29, no. 1 (January 9, 2017): 161–78. http://dx.doi.org/10.1108/ijchm-03-2015-0103.
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Purpose The purpose of this research is to identify motivators (i.e. self-efficacy, perceived behavioural control and perceived benefits) and inhibitors (i.e. perceived cost and anxiety) that affect behavioural intentions to book hotel rooms using smartphones. Design/methodology/approach Utilising survey data collected from online consumers who have booked hotels in London, two stages of structural equation modelling were applied to estimate the proposed model. Findings The results of this research indicate that perceived behavioural control appears to be the core motivator for the use of smartphones to book a hotel with perceived benefits, whereas anxiety plays a negative role in leading to mobile booking behaviours. It is also identified that self-efficacy indirectly influences intentions to reserve hotel accommodation. Practical implications This study suggests that hospitality marketers should simplify the mobile purchasing process to enhance self-confidence in controlling the system during transactions, educate current and potential online consumers to become aware of the competitive benefits of using smartphones and create alliances with credit card companies to relieve anxiety when users are asked to provide personal or banking information. Originality/value In light of the substantial literature regarding the adoption of technology in terms of user experience (i.e. TAM), this study integrates two theoretical foundations of understanding consumer behaviours (i.e. a concept of consumer values and theory of planned behaviour) to assess motivators and inhibitors in behaviours related to booking hotel accommodation via smartphones.
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DZHEDZHULA, Olena, and Lyudmyla VOLONTYR. "DIGITALIZATION AS THE MAIN FACTOR OF DEVELOPMENT OF THE HOSPITALITY INDUSTRY IN THE EU COUNTRIES." 3, no. 3(57) (September 28, 2021): 194–210. http://dx.doi.org/10.37128/2411-4413-2021-3-13.
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The article considers the main trends in the development of the hospitality industry market in the European Union. The analytical review of scientific sources allowed to single out among them the following: deepening of specialization of hotel and restaurant offers; creation of international hotel and restaurant chains; development of a network of small enterprises; introduction of new computer technologies in the hospitality industry; training of highly qualified personnel. The contradiction between the urgent need for innovation in the hospitality business highlights the problem of introduction of new computer technologies in the hospitality industry and the appropriate training of highly qualified personnel. The main directions of digitalization as the basis of innovations introduced in the hospitality industry are determined: technologies of pattern recognition (face); use of robots, virtual companions, equipment of rooms with «smart» equipment, use of modules such as «Online supermarket tours». The classification of world innovations in the hotel business by types, innovations and significance for the development of the hospitality business is offered. Among the innovations are informational and marketing types. Informational innovations are related to the Cloud Hotel Automation System, the Cloud Hotel Management Service, the Hotel Booking Service, the creation of a WOW-effect for customers, etc. An analysis of the training of specialists for the hotel and restaurant business in European countries that are able to ensure the digitalization of the hospitality business is conducted. The peculiarities of professional training of managers in higher education in Switzerland, which ranks first in the top 10 of best hospitality schools in the world, are considered. Due to the analysis, recommendations are formulated for the training of the specialists of hotel and restaurant business in Ukraine, which focus on quality of practical training of students through long internships in leading hotels in Ukraine and abroad, attracting future professionals to work on innovative projects, creating high-tech learning environments in universities.
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Tandon, Abhishek, Himanshu Sharma, and Anu Gupta Aggarwal. "Assessing Travel Websites Based on Service Quality Attributes Under Intuitionistic Environment." International Journal of Knowledge-Based Organizations 9, no. 1 (January 2019): 66–75. http://dx.doi.org/10.4018/ijkbo.2019010106.
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Digitalization has increased the importance of online marketing as compared to its traditional counterpart. Over the years, the number of customers using online portals for booking tickets and hotel rooms via online travel agencies (OTAs) has shown an increasing trend. This may be due to the discounts and add-on services provided by OTA retailers. Quality of the website attracts customers to make a visit and henceforth a purchase. Since the satisfaction of online customers impacts the success of a website, a model is proposed to rank OTA websites on the basis of factors that affect website quality. The website quality criteria considered are trust, ease of use, tangibility, ease of booking, navigation, customization, system availability, responsiveness, and interactivity of ewom (electronic word-of-mouth) systems. The model combines the multi criteria group decision making (MCGDM) techniques of intuitionistic fuzzy analytic hierarchy process (IFAHP) and intuitionistic fuzzy preference ranking order method for evaluation enrichment (IFPROMETHEE). A case study is provided to validate the model. The results of the case study show the higher ranking given to the OTA website with most efficient service quality attributes.
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Al-Ansi, Abdullah M. "Applying Information Technology-Based Knowledge Management (KM) Simulation in the Airline Industry." International Journal of New Practices in Management and Engineering 10, no. 02 (June 30, 2021): 05–09. http://dx.doi.org/10.17762/ijnpme.v10i02.131.
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In previous studies, some of the KM enablers documented include leadership operations in the form of a KM officer, financial aspects, and the organizational culture. On the other hand, the major barrier involves resistance to change due to the traditional culture emphasizing socialization and the establishment of trust before fostering business operations. From the gap analysis, some of the strategies that the Emirates Group could embrace include investing more in training sessions and workshops, designing the KM program in a manner that enables it to protect tacit knowledge from loss, and engaging in virtual team formation to foster an awareness of the value lying in KM program support. In so doing, it is projected that the company’s employee operations will be closely linked or aligned to the leading goals and objectives, upon which desirable degrees of productivity and competitiveness might be achieved. This paper has examined the aspect of knowledge management by gaining specific insights from the context of the Emirates Group. Whereas KM at the firm level comes in the form of articles presentations, reports and memos, group levels have seen KM emerge via an operational information system responsible for guiding the airline company’s daily operations. On the other hand, individual-level KM at this company exists in terms of the exRez software through which travelers can add destination activities, car rentals and hotel rooms to their flights, a process that occurs during online booking. In the future, there is a need for the company to remove the aforementioned barriers or obstacles perceived to stall progress, including organizational silos that are documented to set teams and individuals apart; besides hindering problem identification and solving on a collaborative basis.
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Falk, Martin Thomas, and Markku Vieru. "Short-term hotel room price effects of sporting events." Tourism Economics, January 31, 2020, 135481662090195. http://dx.doi.org/10.1177/1354816620901953.
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A difference-in-differences analysis is used to investigate the short-term price effects of eight sporting events in Finnish Lapland. Data consist of 220,000 room bookings from the reservation system of a nine-hotels chain. Treated hotels are those located within an area where sporting events are regularly held. The control group consists of hotels further away that are not affected by the event. Robust regressions show that hotel room prices rise by 14% on average during the event, when booking and guest specific factors are held constant. For the pre-event period, no significant positive price effect can be detected, and for the post-event period, there is even a significant negative effect of 6%, on average. In addition, there is a large variation in the price effects across the different sporting events, with the highest for the Levi FIS Alpine Ski World Cup competition (60%) and no effect for some small-scale events. Quantile regressions show that price effects are slightly higher for high-priced than for low-priced rooms.
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Sitorus, S. Artaulina, and Emerson Porman Malau. "Sistem Informasi Reservasi Hotel Pada GM. Marsaringar Balige Berbasis Android." MEANS (Media Informasi Analisa dan Sistem), June 30, 2017, 52–57. http://dx.doi.org/10.54367/means.v2i1.24.
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GM Hotels. Marsaringar Balige is a company engaged in hospitality services. During this time the reservation system at GM Hotels. Marsaringar Balige is still manual, such as booking rooms, recording guest data, and data from each part not yet integrated such as restaurant data, ballroom, karaoke, and making reports still using Microsoft Excel office applications. One effort to improve the quality of hospitality services at GMs. Marsaringar Balige is by utilizing information technology, namely by designing an Android-based Hotel Reservation Information System. Is the right solution to overcome the problems of hotel managerial data processing needs that are dynamic and can be accessed through websites or mobile devices. Mobile devices integrated with the web are one of the right choices for processing hotel information systems. A user / guest can get information by making a request from an application that was previously installed on an android smartphone to the database. All data exchange processes are stored on the web server. And the HotelGM Reservation Information System. Android-based Marsaringar Balige is built using the PHP programming language, Eclipse is supporting software for Android mobile, and Phpmyadmin as a tool for managing Mysql database, and Text editor using Macromedia Dreamweaver8.
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Pawar, Vijaykumar, Poonam Potraje, Sunny Paththarwala, Himanshu Verma, and Akshay Yadav. "Travel booking system using react.js." International Journal of Research Publication and Reviews, April 9, 2022, 589–95. http://dx.doi.org/10.55248/gengpi.2022.3.4.6.
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The inspiration driving our system means to give an ideal traveling structure in which clients can book their rooms as shown by their spending plan. Information with respect to different lodgings that are open and their status concerning their availability is given by the system. Booking a hotel online licenses voyagers to notice housing found in any spot in India that suits their inclinations and tendencies. Clients can visit the website and register themselves with vital information. In the current framework, a client needs to advance toward a couple of organizations to get comfortable with the particular bits of knowledge in regards to places and to make a motel and room reservation. This paper presents a framework for building a budget-based lodging booking site that uses innovations like Reactjs for the frontend and Nodejs for the backend.
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Hendriyati, Lutfi. "Pengaruh Online Travel Agent terhadap Pemesanan Kamar di Hotel Mutiara Malioboro Yogyakarta." Media Wisata 17, no. 1 (August 4, 2021). http://dx.doi.org/10.36276/mws.v17i1.145.
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Technological developments and can change the mind and desires of guests in booking hotel rooms. Online travel agents are one of the most advanced products that are currently booming, and also for changes room reservation to be direct or go shows switching to using online travel agents. The purpose of this study was to know information why the guest booking room directly going to online travel agents, in order to improve the e-commerce effort of services to maintain guests while still choosing Mutiara Malioboro Hotel Yogyakarta as a place to stay. Research is an online travel agent that can increase hotel occupancy rates because they are accessible, efficient and effective at competitive prices, as well as hotel costs with sales costs, fees and employee usage fees. Management support in OTA is also needed in an effort to increase the number of orders through OTA.
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Sulistyanto, Hernawan, and Nurgiyatna. "ROOM SEARCHING APPLICATION IN HOTEL RESERVATION SYSTEM BY USING EVERYDAY LANGUAGE INTERFACE." Jurnal Penelitian Saintek 20, no. 2 (June 13, 2016). http://dx.doi.org/10.21831/jps.v20i2.9598.
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This study was aimed at creating a prototype of the hotel reservation system with colloquial interface. An input provided by the prospective hotel guests which form a sentence using colloquial language. Indonesian language will be used to query the data of rooms that is stored in a hotel data base. The performance of reservation system relies heavily on a wealth of knowledge and data held by the system. The output of the system is room information in accordance with the given query by the potential guests. The existence of this room searching model with colloquial interface is expected to be an alternative to the hotel reservation service in order to provide a more fl exible system in the interaction with the guests
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Ahmed, Jashim Uddin, Amreen Talukdar, Md Muinuddin Khan, and Asma Ahmed. "MiStay: Web-based hourly hotel accommodation service." Journal of Information Technology Teaching Cases, November 28, 2021, 204388692110530. http://dx.doi.org/10.1177/20438869211053015.
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This case focuses on initiatives taken by the Indian travel tech company MiStay during the COVID-19 pandemic and describes the unique strategies that forced its presence into the accommodation industry of India. The travel tech company acts as a liaison between hotels and travellers. With its online booking system, travellers can book rooms on an hourly basis. This discussion is based on the various hiccups the company has faced along with how the new idea of flexible room booking systems benefit all relevant parties. Here, the focus is on the change of the century-old hotel booking system, resulting in the creation of a new era for accommodation businesses. The changing perception caused by this paradigm shift in hotel booking systems is going to impact the hospitality industry as MiStay may face many potential competitors in the future.
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Christina, Yuli, and Ni Nyoman Kerti Yasa. "Application of theory of planned behavior to study online booking behavior." International Journal of Data and Network Science, 2021, 331–40. http://dx.doi.org/10.5267/j.ijdns.2021.5.010.
Full textAbstract:
The development of the internet has influenced the development of the world economy. Various buying and selling transactions that previously could only be done face-to-face, have now developed into transactions via the internet known as e-business or e-commerce. The hotel room online booking system was created to make it easier for consumers to book rooms 24 hours a day. With the availability of the online booking feature, consumers can access hotel information in detail and more transparently, besides that, consumers can also see reviews which can be used as their consideration in choosing hotels and planning holidays. Traveloka's significant development as an Indonesian online travel agent unicorn plays an important role in accelerating the growth rate of the online travel ecosystem, especially for the domestic market. There are many factors that must be examined in finding information, placing orders, and purchasing online. Therefore, this research is focused on online booking behavior. This study aims to determine the influence between variables based on Theory of Planned Behavior, which consists of attitude toward the online booking behavior, subjective norm, perceived behavioral control, online booking intention and online booking behavior at Traveloka. Data was collected from 133 respondents of domestic tourists who have made online bookings at Traveloka. Data were analyzed using Partial Least Square (PLS) statistics with the Smart PLS 3.0 M3 program to determine the complexity of the relationship between latent variables and their indicators. The results of this study indicate that attitude toward the behavior and subjective norms have a positive and significant effect on online booking intention. Meanwhile, perceived behavioral control has no significant effect on online booking intention. Another finding is that online booking intention and perceived behavioral control are known to have a positive and significant effect on online booking behavior. Traveloka management and marketers are also expected to be able to use the results of this research to evaluate and take corrective action on aspects that are deemed inadequate and manage the ease of use of the application to increase online booking intentions through the Traveloka application.
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Purwanto, Agus, and Anggun Nugroho. "Teknologi E-Booking Ruangan Untuk Kegiatan UKM (Unit Kegiatan Mahasiwa) STIKOM Bali." Jurnal Teknologi Informasi dan Komputer 5, no. 1 (February 5, 2019). http://dx.doi.org/10.36002/jutik.v5i1.640.
Full textAbstract:
ABSTRACT<br />With the rapid development of technology, especially internet technology-based computing currently encourages the emergence of various technologies, especially internet-based applications. These applications are used on a small, medium or large scale and can be implemented on equipment that is often used by everyday humans for example smartphones. Many operating systems are currently circulating in the market and implemented in various types of smartphones, one of which is Android. The booking or booking process is a process that is carried out to order and a product or facility that will be used by the user, for example a flight ticket or hotel booking. STIKOM Bali is an institution engaged in education. In daily activities the activities carried out are academic or non-academic activities. Non-academic activities organized and creativity-based are usually carried out by the Student Activity Unit (UKM). In carrying out these activities, facilities from institutions where students usually use rooms are needed. E-booking application is a concept that can be a solution to handle orders to use room facilities at STIKOM Bali. By using internet technology, a web service and android based system was created for the e-booking system. The design of this system uses object-oriented models that are illustrated in the form of use case diagrams, class diagrams, activity diagrams, and sequence diagrams. The results of this study are an e-booking application that can be used to make room bookings by UKM management and managed by the unit and STIKOM Bali infrastructure.<br />Keywords: e-booking, room, UKM, STIKOM Bali<br />ABSTRAK<br />Dengan pesatnya perkembangan teknologi, khususnya komputasi yang berbasis teknologi internet saat ini mendorong munculnya berbagai teknologi khusunya aplikasi-aplikasi yang berbasis internet. Aplikasi-aplikasi tersebut dimanfaatkan dalam skala kecil, menengah ataupun besar dan dapat diimplementasikan pada peralatan-peralatan yang sering digunakan oleh manusia sehari-hari sebagai contoh smartphone. Banyak sistem operasi yang saat ini beredar dipasaran dan terimplementasi di berbagai macam smartphone, salah satunya adalah android. Proses booking atau pemesanan adalah sebuah proses yang dilakukan untuk memesdan suatu produk atau fasilitas yang akan digunakan oleh penggunanuya, sebagai contoh booking tiket pesawat atau hotel. STIKOM Bali merupakan sebuah lembaga yang bergerak di bidang pendidikan. Dalam kegiatan sehari-hari kegiatan yang dilakukan adalah kegiatan akademik ataupun non akademik. Kegiatan-kegiatan non akademik yang diselenggarakan dan berbasis kreatifitas biasanya dijalankan oleh Unit Kegiatan Mahasiswa (UKM). Dalam menjalankan kegiatan tersebut dibutuhkan fasilitas dari lembaga tempat bernaungnya mahasiswa yang biasanya menggunakan ruangan. Splikasi e-booking merupakan suatu konsep yang dapat menjadi solusi untuk menangani pemesanan untuk menggunakan fasilitas ruangan di STIKOM Bali. Dengan menggunakan teknologi internet maka dibuatlah sebuah sistem berbasis web service dan android untuk sistem e-booking. Perancangan dari sistem ini menggunakan model berorientasi objek yang tergambar dalam bentuk use case diagram, class diagram, activity diagram, dan sequence diagram Hasil dari penelitian ini adalah sebuah aplikasi e-booking yang dapat digunakan untuk melakukan pemesananpenggunaan ruangan oleh pengurus UKM dan dikelola oleh unit sarana dan prasarana STIKOM Bali.<br />Kata kunci : e-booking, ruangan, UKM, STIKOM Bali