Relevant bibliographies by topics / Hotels – Reservation systems

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers

Academic literature on the topic 'Hotels – Reservation systems'

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Published: 4 June 2021
Last updated: 6 February 2022

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Journal articles on the topic "Hotels – Reservation systems"

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Vukasović, Tina, and Vlaho Mihač. "Trends in the Online Booking of Hotel Accommodation." International Journal of E-Services and Mobile Applications 13, no. 1 (January 2021): 60–76. http://dx.doi.org/10.4018/ijesma.2021010105.

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New technologies and tourist habits are the main reasons for the constant development in tourism. Tourist surfs through so many websites and promotional messages before making a final decision on which hotel to book. The hotel must invest in the development of a modern reservation system. The research is aimed at elaborating systems, trends, and innovations in online hotel accommodation sales in the Republic of Croatia. The authors have set the following research questions: (1) Which systems are used in hotel sales and marketing departments, and what are they used for in Croatia? (2) What is the growth of online sales in the last three years in Croatia? (3) What is the share of online sales per sales channel in Croatia? The main discoveries of the research are the systems used in hotel sales and the percentage of share of reservations made through direct sales channels of the companies surveyed. Keywords Croatia, Hotels, Innovation, Online Booking Systems, Qualitative Research, Quantitative Research, Share by Sales Channels, Tourism, Trends
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Battiti, Roberto, Mauro Brunato, and Filippo Battiti. "RoomTetris: an optimal procedure for committing rooms to reservations in hotels." Journal of Hospitality and Tourism Technology 11, no. 4 (November 2, 2020): 589–602. http://dx.doi.org/10.1108/jhtt-08-2019-0108.

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Purpose Many hotels allocate guests to specific rooms immediately after reservation. This happens because individual rooms are sold (and there is no concept of room type) or because the assignment is done by hand at reservation or because of a connection with a channel manager, which is immediately fixing the room number after a reservation request. This early allocation is suboptimal, and it causes the unnecessary rejection of some reservations when the hotel has a high occupancy level. The purpose of this paper is to investigate different room allocation algorithms, including an optimal one (called RoomTetris), aiming at higher occupancy levels and profitability. Design/methodology/approach The methodology is based on theoretical results and experimentation. The optimality or the proposed RoomTetris algorithm is demonstrated. Experiments are executed in different contexts, including realistic ones, through the adoption of a hotel simulator, to measure the improvements in the occupancy rate of the optimal and heuristic strategies with respect to random or sub-optimal assignments of rooms. Findings The main results are that smart allocation algorithms can greatly reduce the rejection rate (reservation requests which cannot be fit into the hotel room plan) and improve the occupancy level, the percentage of available rooms or beds sold for the various periods. Research limitations/implications This analysis can be extended by considering cancellations and overbookings. A second possibility to add flexibility in room allocation for hotels having more than one type of rooms is that the hotel can upgrade and offer a high-price room to the customer, which given an even large flexibility to fix rooms by shifting customers to other compatible types. In addition, more complex integrations with revenue management can also be considered, for cases in which the cost of a room depends on the number of guests. Practical implications Given that the difference in occupancy rate of the optimal algorithm is particularly large in high season and high-request periods, periods which are usually associated to higher rates and higher volumes, the proposed algorithm will improve the main financial performance indicators such as revenue per available room by an even bigger multiplier, depending on the hotel pricing policy. Because the room allocation process can be completely automated, the adoption of appropriate smart allocation algorithms represents a low-hanging fruit to be picked by efficient hotel managers. Originality/value To the best of the knowledge this is the first proposal of an optimal algorithm (with proof of optimality) for the considered problem.
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Meng, Yi, and Yuan Gao. "Research on Online Reservation Preference of Hotel Consumers Based on Joint Analysis Method." International Journal of Enterprise Information Systems 15, no. 4 (October 2019): 75–86. http://dx.doi.org/10.4018/ijeis.2019100105.

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With the rapid development of e-commerce, the online booking of hotel websites has become a very common way of booking. With a large number of tourists booking hotels online, with huge turnover, many online travel agencies pay more and more attention to the development, operation. and maintenance of the websites. For those online booking websites which provide hotel reservation information services, it is very important for their survival and development that they can satisfy customers, reduce their risk perception, and enhance their repeated purchase behavior in the process of hotel booking. Therefore, it is necessary to study the quality and operation efficiency of online hotel booking website. Based on the theory of consumer behavior, consumer preference, and product attributes, this article determines that the consumer preference for online hotel booking can be studied through consumer preferences for movie attributes. The basic theory of joint analysis method is studied, and the online reservation consumer preference theory is analyzed. Finally, a case study is carried out, and the results show that preferences of a consumer online reservation hotel can provide a favorable basis for making proper measurements.
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Ratna, Silvia, Endang Siti Astuti, Hamidah Nayati Utami, Kusdi Rahardjo, and Zainul Arifin. "Characteristics of tasks and technology as a driver of task-technology fit and the use of the hotel reservation information system." VINE Journal of Information and Knowledge Management Systems 48, no. 4 (November 12, 2018): 579–95. http://dx.doi.org/10.1108/vjikms-05-2018-0035.

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Purpose This study aims to examine the effect of task and technology characteristics on the compatibility of technology and tasks, as well as examine the reciprocal effect between the task-technology fit and the use of information systems. Design/methodology/approach The study took place in 36 star hotels from one-star to four-star hotels in some cities and districts in South Kalimantan Province. There were 24 hotels in Banjarmasin, 7 hotels in Banjarbaru and 1 hotel in each area of Banjar, Tanah Bumbu, Tabalong, Hulu Sungai Utara and Barito Kuala. The hotels chosen were those implemented the information and communication technology as supporting administrative activities to serve hotel customers. The population was the front office staff in the existing hotels as the users of the information technology. The sampling technique used in this research was the questionnaire distribution in accordance with the number of population. Data were collected from the filled questionnaires. From the 239distributed questionnaires, 164 (68.62 per cent) were returned and used as the research data. Findings Task characteristics and technology characteristics have a significant and positive effect on task-technology fit, in which the higher the task characteristics and technology characteristics, the higher the task-technology fit. The task-technology fit and the use of information systems are positive and reciprocal. This means that the higher the task-technology fit, the higher the use of information systems. Originality/value The originality of this study is reciprocal relationship between the variables of use with the task-technology fit. Some researchers have found the compatibility of technological tasks affecting the use of information systems, namely, Lin and Huang (2008), Norzaidi and Salwani (2009), Larsen et al. (2009), McGill and Klobas (2009), D’Ambra and Wilson (2013), Im (2014) and Chang et al. (2015). On the other hand, in task-technology fit theory, Goodhue and Thompson (1995) state that use affects the task-technology fit.
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Beaver, Allan. "Lack of CRS Accessibility May Be Strangling Small Hoteliers, the Lifeblood of European Tourism." Tourism Economics 1, no. 4 (December 1995): 341–55. http://dx.doi.org/10.1177/135481669500100403.

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This paper identifies the fragmented nature of accommodation provision in Europe, the majority being in small units. The increasing use by travel agents of Computer Reservation Systems (CRSs) to book hotels is also identified, by the provision of hitherto unpublished statistics. The criteria are detailed by which agents judge the effectiveness of a CRS. Two CRSs which have specialized in small units are described. The needs of both the supply and demand sides are noted and ways in which these may be met are explained. It is suggested that since small hotels are seldom featured on the major Global CRSs, these hotels may lose market share.
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Wang, Yi-Shun, Hsien-Ta Li, Ci-Rong Li, and Ding-Zhong Zhang. "Factors affecting hotels' adoption of mobile reservation systems: A technology-organization-environment framework." Tourism Management 53 (April 2016): 163–72. http://dx.doi.org/10.1016/j.tourman.2015.09.021.

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Lin, Yi-Ling, and Timothy Jeonglyeol Lee. "The Impacts of the Online Reservation System in London City Hotels." Journal of Hospitality Marketing & Management 19, no. 1 (November 13, 2009): 82–96. http://dx.doi.org/10.1080/19368620903327832.

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Yoon, Sungsik, Mehmet Erdem, Markus Schuckert, and Patrick C. Lee. "Revisiting the impact of VR applications on hotel bookings." Journal of Hospitality and Tourism Technology 12, no. 3 (July 24, 2021): 489–511. http://dx.doi.org/10.1108/jhtt-04-2019-0057.

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Purpose The current study aims to investigate hotel guests’ intention to use virtual reality (VR) and willingness to pay more for hotels that have VR applications (e.g. virtual room tour) when booking a hotel. Design/methodology/approach Through a theoretical lens of stimuli–organism–response (S-O-R), relationships among an individual’s performance expectancy, effort expectancy, social influence, utilitarian motivation, hedonic motivation, perceived value, intention to use VR and willingness to pay more for VR were tested using partial least square-structural equation modeling. Findings Performance expectancy, social influence, utilitarian motivation and hedonic motivation affect the perceived value of VR. An individual’s perceived value of VR affects his/her intention to use VR and willingness to pay more for a hotel that has VR contents (e.g. virtual room tour) available during the hotel booking process. Originality/value Through the S-O-R framework, this study provided insights into hotel guests’ intention to use VR and explored how their intentions lead to their willingness to pay more for a hotel if VR is available during the reservation or hotel selection process.
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Ramzan, Bushra, Imran Sarwar Bajwa, Noreen Jamil, Riaz Ul Amin, Shabana Ramzan, Farhan Mirza, and Nadeem Sarwar. "An Intelligent Data Analysis for Recommendation Systems Using Machine Learning." Scientific Programming 2019 (October 31, 2019): 1–20. http://dx.doi.org/10.1155/2019/5941096.

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In recent times, selection of a suitable hotel location and reservation of accommodation have become a critical issue for the travelers. The online hotel search has been increased at a very fast pace and became very time-consuming due to the presence of huge amount of online information. Recommender systems (RSs) are getting importance due to their significance in making decisions and providing detailed information about the required product or a service. To acquire the hotel recommendations while dealing with textual hotel reviews, numerical ranks, votes, ratings, and number of video views have become difficult. To generate true recommendations, we have proposed an intelligent approach which also deals with large-sized heterogeneous data to fulfill the needs of the potential customers. The collaborative filtering (CF) approach is one of the most popular techniques of the RS to generate recommendations. We have proposed a novel CF recommendation approach in which opinion-based sentiment analysis is used to achieve hotel feature matrix by polarity identification. Our approach combines lexical analysis, syntax analysis, and semantic analysis to understand sentiment towards hotel features and the profiling of guest type (solo, family, couple etc). The proposed system recommends hotels based on the hotel features and guest type for personalized recommendation. The developed system not only has the ability to handle heterogeneous data using big data Hadoop platform but it also recommends hotel class based on guest type using fuzzy rules. Different experiments are performed over the real-world datasets obtained from two hotel websites. Moreover, the values of precision and recall and F-measure have been calculated, and the results are discussed in terms of improved accuracy and response time, significantly better than the traditional approaches.
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Xu, Ming, Yan Jiao, Xiaoming Li, Qingfeng Cao, and Xiaoyang Wang. "A Multi-Period Optimization Model for Service Providers Using Online Reservation Systems: An Application to Hotels." PLOS ONE 10, no. 7 (July 6, 2015): e0128574. http://dx.doi.org/10.1371/journal.pone.0128574.

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Dissertations / Theses on the topic "Hotels – Reservation systems"

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Shasha, Ziphozakhe Theophilus. "Measurement of the usability of web-based hotel reservation systems." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2353.

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Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2016.
The aim of this research project was to determine what the degree of usability is of a sample of online reservation systems of Cape Town hotels. The literature has indicated that the main aim of website usability is to make the engagement process with a website a more efficient and enjoyable experience. Researchers noted that well designed, high-quality websites, with grammatically accurate content, create a trustworthy online presence. User-friendly sites also attract far more traffic. Previous research has also shown that a loss of potential sales is possible due to users being unable to find what they want, if poor website design has been implemented. Loss of potential income through repeat visits is also a possibility, due to a negative user experience. The research instrument that was employed in this research is usability testing. It is a technique used to evaluate product development that incorporates user feedback in an attempt to create instruments and products that meet user needs, and to decrease costs. The research focused on Internet-based hotel reservation systems. Only the usability was measured. Both standard approaches were used in this research project, in a combined quantitative and qualitative research design. In conclusion, the purpose of this research was to determine the degree of usability of specified Cape Town hotel online reservation systems. The outcomes of this study indicated interesting patterns in that reservation systems met user requirements more often than expected. However, the figures of acceptability obtained were still below the generally accepted norms for usability. The amount of time spent to complete a booking also decreased, as users worked on more than one reservation system.
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Dreher, Robert Franklin. "An investigation of the influence of telecommunications delivery systems and new technology receiving equipment on a traveler's choice of overnight accommodations." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1994. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1994.
Source: Masters Abstracts International, Volume: 45-06, page: 2708. Abstract precedes thesis as 2 preliminary leaves. Typescript. Includes bibliographical references (leaf 70).
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Cífka, Michael. "Využití informačních technologií a Internetu v oblasti řízení cestovního ruchu." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-76261.

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This master thesis deals with information systems used by tourism. Its aim was to map the accommodation reservation systems, describe their characteristics from the prospective of both accomodation providers and their clients and describe the associated business processes. Existing reservation systems on the accommodation market were evaluated according to preselected criteria. A perfect the reservation system was proposed based on the investigation of the characteristics and criteria compliance.
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Connolly, Daniel J. "Understanding Information Technology Investment Decision-Making in the Context of Hotel Global Distribution Systems: a Multiple-Case Study." Diss., Virginia Tech, 1999. http://hdl.handle.net/10919/29814.

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This study investigates what three large, multinational hospitality companies do in practice when evaluating and making IT investment decisions. This study was launched in an attempt to 1) learn more about how multinational hospitality companies evaluate, prioritize, and select IT investments in the context of hotel GDS; 2) call attention to an important and costly topic in hopes of improving current practices; and 3) fill a noticeable literary void so that future researchers on IT and hotel GDS would have a foundation and starting point. The perennial question of any business is "How does an organization add value?" Value can be defined from many different perspectives and may result from tangible and intangible factors. Principal stakeholders include shareholders (investors), customers, and employees. Shareholders typically measure value in terms of economic return on their investment based upon some level of perceived risk. For customers, value is assessed in terms of a price-value relationship; that is, how much they received in terms of product and services for the price they paid. For employees, value is measured by salary and by the intrinsic rewards of the job. Yet, one of the most elusive questions with respect to information technology is "How can value be measured?" Hospitality executives are being pressured daily to invest more in information technology (IT) - especially in the area of hotel global distribution systems (GDS), which have become the cornerstone of a hotel firm's IT infrastructure and portfolio. There are a number of sweeping changes on the horizon impacting hotel GDSs and requiring the development of a well-crafted strategy for global distribution systems. These broad changes include bypass theories to remove airline GDSs and travel agents, the introduction of new and emerging player, and innovative approaches to pricing and promotion. Many of these developments offer promise to hoteliers, but they also threaten their control over their customer relationships and their inventory and add to the complexity and cost of distribution. Selecting the appropriate distribution channels is paramount to success and important if hotel firms are to grow top-line revenue and control overhead; yet the number of choices facing hotel executives is overwhelming. They are also at a loss for measuring value derived from IT. One of the greatest issues plaguing the advancement of technology in the hospitality industry is the difficulty in calculating return on investment. Until recently, most technology investment decisions have been considered using a support or utility mentality that stems from a manufacturing paradigm. Under such thinking, business cases could be built around an application or technology's ability to reduce costs or create labor savings. However, management's attitudes towards technology have been shifting in recent years. The more technologically savvy hospitality companies are looking to IT to build strategic and competitive advantages. These types of investments yield results over time, and seldom in the short-run. This is problematic among owners and investors who demand more immediate results. Moreover, it is difficult to quantify and calculate the tangible benefits of technology when it is used for strategic purposes. Today's financial models are inadequate for estimating the financial benefits for most of the technology projects under consideration today. While the hospitality industry has disciplined models and sufficient history to determine the financial gains or success of opening a new property in a given city, it lacks the same rigorous models and historical data for technology, especially since each technology project is unique. Although this problem is not specific to the hospitality industry, it is particularly problematic since the industry tends to be technologically conservative and unwilling to adopt new technology applications based on the promises of its long-term merits if it cannot quantify the results and calculate a defined payback period. When uncertainty surrounds the investment, when the timing of the cash flows is unpredictable, and when the investment is perceived as risky, owners and investors will most likely channel their investment capital to projects with more certain returns and minimal risk. Thus, under this thinking, technology will always take a back seat to other organizational priorities and initiatives. Efforts must be made to change this thinking and to develop financial models that can accurately predict and capture the financial benefits derived from technology. Given the present predicament and difficulties surrounding the current tools, techniques, and measures, executives are faced with an important choice. They can 1) continue to use the present methods despite their shortcomings, 2) dispense with ROI, cost-benefit, and discounted cash flow analyses altogether for IT projects, or 3) develop new methods, tools, and measures that can accommodate the complexities of IT and quantify the intangibles. This study is a call to action in favor of the latter because the measures determine not only which projects will be accepted but also how their success will be evaluated. Having a rigid evaluation process forces executives to identify a project's potential contribution and align the project's objectives with the firm's strategic goals and objectives. Using the co-alignment principle as its theoretical underpinning, this study employs a multiple-case design to investigate the resource allocation processes used with respect to information technology and global distribution systems. It looks at how three leading, multinational hospitality firms address IT project/investment evaluation and decision-making, the measures they use, and the frustrations they encounter. These frustrations include problems that arise from a hotel firm's fragmented ownership as well as from hotel executives' inability to measure the results of IT through definitive cause-and-effect relationships. The results of the study provide affirmation of the co-alignment principle and document linkages and co-alignment between strategy and IT. Clearly, decisions involving IT and hotel GDSs require multivariate measures, multidimensional perspectives, and multidisciplinary involvement. However, research from the marketing discipline is noticeably absent in this area. This study concludes that because IT plays an important enabling role for marketing initiatives and is redefining the supply chain of a hotel firm, marketing researchers can no longer stand on the sidelines. This study also identifies three important constructs, or classes of variables (context, process, and project), the variables comprising each, and their influences on the evaluation and decision-making processes. These findings add to the understanding of IT evaluation, measurement, and decision-making in the context of hotel GDS. This study clarifies the intangible aspects in hopes that useful measures can be developed in subsequent research to quantify and evaluate these costs and benefits. Finally, this study provides a series of prescriptions or recommendations gleaned from the three companies that were the focus of this study in hopes that they will lead to the development of best practices in the hospitality industry.
Ph. D.
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Pringle, Stuart M. "International reservations systems : their strategic and operational implications for the UK hotel industry." Thesis, Edinburgh Napier University, 1995. http://researchrepository.napier.ac.uk/Output/2785.

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Nature and scope of work: This work presents details of the method and results of an investigation of the role and influence of international reservations systems within the UK hotel industry. The research comprised three questionnaire surveys of the use of computer reservations systems and distribution services by UK hotels. These are analysed and to produce an indication of general use of systems and the contribution which these currently make to hotel groups and consortia. The work also included a study of developments in access methods and changes in buyer behaviour as observed by representatives of computer reservation and distribution system, travel agency, hotel representation and intermediary companies. The impact of information technology developments on the travel agency industry, distribution systems operators and intermediaries is considered. The work then indicates the potential implications of these developments for the strategic planning and operational management of hotels in light of prevailing attitudes to technology, preferred sales methods and buyer behaviour. A computer based information and selection facility is developed. This provides a means of identifying the functions required of a distribution system in order to achieve specific business aims. It identifies the channels which meet the requirements while also providing details of the implications associated with use of each. Contribution to knowledge: This research provides the first published account of the current and potential influence of information technology on the way in which the UK hotel sector deals with its market and on the structure of the industry itself. The work results from a comprehensive study of the role of a significant emerging technology within an important sector of the tourism, travel and leisure industry. It is seen as being complete in its own right but also forms a starting point for longitudinal research since no previous work of this nature or scale has been undertaken in the area of interest. The guide developed as part of this work also lends itself to extensive future development as both the technology with which it is concerned and the technology upon which it is based continue to mature. The results of primary research indicate that there is scope for potential change in hotel sector sales and marketing practices as new methods of conducting business are adopted by hospitality industry service providers, agencies and the buying public. The work also suggests that global distribution systems are not the most suitable channel for all hotels but that alternatives must be considered in the context of the particular requirements of each hotel business. The use of formal research methods provides those involved in this sector with an objective assessment of the implications of widespread adoption of computer based reservation and distribution systems for individual businesses and for the industry as a whole. This addresses a requirement which was identified by the author and contributors in the course of the research. The subject area is complicated by the number of available channels through which businesses may distribute and receive information. This complexity is acknowledged throughout the work generates a distribution channel evaluation guide based on the research findings. The purpose of this device is to direct readers through the process of selecting the most appropriate channel to meet their specific business aims. The guide is based on results from the various stages of primary research which indicated the aspects of distribution system use about which hoteliers were unclear and also provided material about possible strategic uses and the operational implications experienced by users. This information was used to develop a staged method of identifying the type of system which would meet specific requirements and to indicate the implications associated with the use of a particular type of distribution system. This decision process is described and is then presented in the form of a hypertext document. The current version provides an elementary guide which can be used to assist qualitative evaluation in a complex subject area and indicates how this technology can be applied in its most basic form. Planned future work aims to develop the scope and function of the static reference document to produce a means of access to product provider information and to create a forum through which users can communicate with each other through e-mail. System suppliers can provide links to their own product information pages which can be accessed by users seeking information and advice. These developments will result in a guide which is interactive and can be kept up to date by system suppliers. This extension of the guide's role should enable it to provide material to be used in the decision support process by users wishing to conduct quantitative evaluation or comparison of distribution systems. This stage of development would require the use of a facility such as the World Wide Web (WWVV) to enable users and suppliers to communicate with each other. The WWW offers ready support for hypertext, the use of which is considered to be important for this application because of its ease of use for inexperienced computer users, the wide availability of the WWW and the suitability of an on-line system as means of publishing material which is subject to continual change. However, it is considered likely that a static version of the guide could be made available for users who do wish to avoid the cost and complication of obtaining access to the WWW. Although the use of hypertext is becoming more common, it is believed that this is the first use of this technology as a means of publishing research in this field.
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Pretorius, P. "The need for a computer-based central reservation system for smaller hotels, guesthouses and resorts." Thesis, 2012. http://hdl.handle.net/10210/6757.

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M.Comm.
South Africa has become an accepted tourist destination since the 1994 general elections and the successful presentation of the 1995 Rugby World Cup event. The increase in the number of overseas visitors is reflected in higher arrival figures at our airports. Overseas tourists initially booked into the higher star rated hotels, but this trend quickly changed when they indicated a preference for the smaller hotels and the more personalised guesthouses. The recent establishment of hotels of well known world brands such as Hilton, Hyatt and others saw an increase in supply. These hotels were established with their links to the global reservation networks through which their reservations are accepted. The South African lodging industry now has to cope with management of the changes in demand in the face of world-wide computerised distribution. The guesthouses, smaller hotels and resorts tend to still utilise the printed media, mail or telephone bookings to communicate with prospective tourists. Although information technology is improving and becoming more accessible, only a few of the bigger South African hotel groups have utilised it to improve productivity and efficiency and to manage demand. A number of central reservation systems are in operation elsewhere in the world which allow the participants to present their establishments through the global travel agent networks such as Galileo and Worldspan. Trends in distribution of the lodging industry make it imperative to participate in such a system or face isolation from the world of tourism. The aim of this study is to establish the need for an integrated computer-based central reservation system for the smaller lodging establishments in South Africa. Depth interviews were conducted with a selected number of experts in the industry and the most important results of this empirical research were: The South African government has effectively withdrawn from the development of the tourism industry. The South African banks should be approached to establish such a system since they have proven expertise and knowledge of the operations of similar systems and would be in a position to make adequate funds available to allow the system to succeed. The system should be established with the capacity to link into world-wide distribution systems such as Galileo. The travel agents should be the first group to have access to this system since they are accepted as the driving force when implementing new solutions in the industry. Access through the Internet could follow. The cost of making a reservation at a lodging establishment is for the account of the hotel or guesthouse. The cost of accepting reservations from overseas tourists must be negotiated to be within the affordable range of the smaller lodging establishments. The establishment
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Coulombel, Sylvain. "Exploration of NoSQL technologies for managing hotel reservations." Thesis, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-113602.

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During this project NoSQL technologies for Hotel IT have been evaluated. It has been determined that among NoSQL technologies, document database fits the best this use-case. Couchbase and MongoDB, the two main documents stores have been evaluated, their similarities and differences have been highlighted. This reveals that document-oriented features were more developed in MongoDB than Couchbase, this has a direct impact on search of reservations functionality. However Couchbase offers a better way to replicate data across two remote data centers. As one of the goals was to provide a powerful search functionality, it has been decided to use MongoDB as a database for this project. A proof of concept has been developed, it enables to search reservations by property code, guest name, check-in date and check-out date using a REST/JSON interface and confirms that MongoDB could work for storing hotel reservations in terms of functionality. Then different experiments have been conducted on this system such as throughput and response time using specific hotel reservation search query and data set. The results we got reached our targets. We also performed a scalability test, using MongoDB sharding functionalities to distribute data across several machines (shards) using different strategies (shard keys) so as to provide configuration recommendations. Our main finding was that it was not necessary to always distribute the database. Then if "sharding" is needed, distributing the data according to the property code will make the database go faster, because queries will be sent directly to the good machine(s) in the cluster and thus avoid "scatter-gather" query. Finally some search optimizations have been proposed, and in particular how an advanced search by names could be implemented with MongoDB.

This thesis is submitted in the framework of a double degree between Compiègne University Of Technology (UTC) and Linköping University (LiU)

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Books on the topic "Hotels – Reservation systems"

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Sieppi, Marjut. Huonevaraukset. Helsinki: Ammattikasvatushallitus, 1987.

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Bettoja, Luca. Der Gastaufnahmevertrag. Zürich: Schulthess, 2000.

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Buzan, Norma Stephens. Bed & breakfast North America: A directory of historic Victorian inns, intimate urban hotels, country inns, individual guesthouses, and reservation services. 5th ed. Bloomfield Hills, Mich: Betsy Ross Publications, 1990.

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Chiu, Hui-Lin. Hotel reservation systems: How hotels employ the reservation methods available and the relevant marketing implications. 1992.

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Book chapters on the topic "Hotels – Reservation systems"

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Meidan, Arthur, and Hui-Lin Chiu. "Hotel Reservation Systems -An Evaluation of Practices in British Hotels." In Proceedings of the 1994 Academy of Marketing Science (AMS) Annual Conference, 357–61. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-13162-7_98.

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Knolmayer, Gerhard F., Viola Sini, and Polina Chelnokova. "Fulfilled and Missed Requirements for Online Reservation Systems: An Empirical Investigation of Austrian and Swiss Hotels." In Design, User Experience, and Usability. Web, Mobile, and Product Design, 221–30. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-39253-5_24.

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Güler, Sedat, and Stefan Klein. "Hotel Reservation Systems on the Internet — Custom Design vs. Standard Software." In Information and Communication Technologies in Tourism 1999, 201–17. Vienna: Springer Vienna, 1999. http://dx.doi.org/10.1007/978-3-7091-6373-3_20.

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Xiang, Li, and Wu Nan. "The Impact of Online Information to the Internet Reservations of Hotels in Guangzhou." In Advances in Intelligent Systems and Computing, 404–13. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-66514-6_40.

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Haramis, G. E., and G. J. Siomkos. "Airline Hotel Reservation System Improvement: The Contribution of Value Chain Analysis." In Information and Communication Technologies in Tourism, 85–94. Vienna: Springer Vienna, 1995. http://dx.doi.org/10.1007/978-3-7091-7596-5_11.

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Ding, Yun, Heiner Litz, Rainer Malaka, and Dennis Pfisterer. "On Programming Information Agent Systems – An Integrated Hotel Reservation Service as Case Study." In Multiagent System Technologies, 50–61. Berlin, Heidelberg: Springer Berlin Heidelberg, 2003. http://dx.doi.org/10.1007/978-3-540-39869-1_5.

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González-Carrasco, Israel, José Luis López-Cuadrado, Ángel García-Crespo, Ricardo Colomo-Palacios, and Belén Ruiz-Mezcua. "Towards an Improved Hotel Reservation System." In Knowledge Management and Drivers of Innovation in Services Industries, 120–48. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0948-8.ch011.

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This chapter presents a tool that distinguishes selects and supplies, among all products with similar characteristics that appear in the catalogue of a company, the product that better adapts to the necessities of the users. In order to achieve this, it uses a search system based on fuzzy logic techniques, being able to handle vague information or of difficult specification and thus making possible to administer to the tool by means of rules of “common sense,” which talk about indefinite amounts. A fundamental aspect that provides great flexibility to the application is that the system can be modified and adjusted by the expert in real time. This allows changing quickly the output product set and without stopping the operation of the system based on the necessities of the company. The results are codified in XML format, facilitating the interoperability between systems and allowing the execution of the tool in multiple operative systems, as they only have to process the generated content. The possibility of displaying the clients the products that they are looking for, directly responding to their necessities, guiding and advising them in the purchase that are ready to make, is a competitive advantage that the company must not let escape.
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Singh, Varsha, and Deepika Puri. "An Influence of Digitalization and Recent Innovations on the Hospitality and Tourism Sector." In Advances in Marketing, Customer Relationship Management, and E-Services, 150–61. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-7231-3.ch011.

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Our lifestyle cravings are voracious. The hospitality sector ensures guests are pleased with every new application and connected system that continues to become a business success. For guests, digital technology means a simple life where customer service is all about it. The transition of hospitality is at its tilt stage where everything is possible due to digital technology, where the ability to be improved by the correct technique from the movement of the reservation to check-out and from the ease of connecting to the hotel guest network to the temperature of the guest room when entering for the first time. Therefore, advancement in emerging technologies provides an opportunity for the hospitality business. Hotels strive for their growth to have more guest satisfaction with better experience, provisions, and management.
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Chaves, Marcirio Silveira, Cássia Trojahn, and Cristiane Drebes Pedron. "A Framework for Customer Knowledge Management based on Social Semantic Web." In Cyber Behavior, 1503–19. IGI Global, 2014. http://dx.doi.org/10.4018/978-1-4666-5942-1.ch077.

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Social websites contain a wealth of data that constitute new information sources to be integrated in Customer Knowledge Management (CKM) companies' initiatives. The hotel sector is strongly affected by the comments written in such sites. These comments often help guests decide whether making a reservation. Hotel managers need Information Systems to better explore customers knowledge from Social Web to support decision making. In this chapter, we propose a framework to integrate knowledge from Social Web to support CKM. This framework is supported by a strong CKM theoretical referential, principles of Social Web, and the core of Semantic Web, an ontology. This is a new multilingual ontology for the hotel sector. We are researching the hotel sector and analysing the actual use of emerging technologies in order to customize the framework proposed.
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Uğur, Nihan Garipağaoğlu. "Effects of Internet on Tourism Marketing." In Tools and Techniques for Implementing International E-Trading Tactics for Competitive Advantage, 42–70. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-0035-4.ch003.

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The purpose of this study is to search for the difference between traditional marketing and electronic marketing on tourism. The data is based on empirical researches and literature reviews. The study is based on descriptive analysis. An overview of this study indicates that hotels and mostly visitors prefer to use an online reservation system and online travel agencies. This study provides tourism suppliers with ways to use electronic marketing and communication with visitors. Also, tourism suppliers are able to prepare marketing strategies based on visitor choice to use while travel planning.
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Conference papers on the topic "Hotels – Reservation systems"

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Girsang, Abba Suganda, Danang Satya, Sani Muhamad Isa, Salman Al Fariz, Bambang Susilo, Dudi Ramdani, and Max Lian. "Decision support system using data warehouse for hotel reservation system." In 2017 International Conference on Sustainable Information Engineering and Technology (SIET). IEEE, 2017. http://dx.doi.org/10.1109/siet.2017.8304166.

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Pratiwi, Heny. "Hotel Reservation System Based Local Area Network at Samarinda." In 2017 International Conference on Education and Technology (2017 ICEduTech). Paris, France: Atlantis Press, 2018. http://dx.doi.org/10.2991/icedutech-17.2018.3.

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Hu, Ping, and Dongxiao Gu. "Development and Implementation of WEB-based Online Hotel Reservation System." In 2nd International Symposium on Computer, Communication, Control and Automation. Paris, France: Atlantis Press, 2013. http://dx.doi.org/10.2991/isccca.2013.58.

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Weng, Manping, and Xiaofang Wang. "Application and Research of Enterprise Reservation System in Hotels and Guesthouses in China." In Proceedings of the 2019 3rd International Conference on Economic Development and Education Management (ICEDEM 2019). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/icedem-19.2019.45.

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Xiong, Yu-ning, and Li-xiao Geng. "Personalized Intelligent Hotel Recommendation System for Online Reservation--A Perspective of Product and User Characteristics." In 2010 International Conference on Management and Service Science (MASS 2010). IEEE, 2010. http://dx.doi.org/10.1109/icmss.2010.5576790.

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"Consumer e-Satisfaction and Site Stickiness: An Empirical Investigation in the Context of Online Hotel Reservations." In 2009 42nd Hawaii International Conference on System Sciences. IEEE, 2009. http://dx.doi.org/10.1109/hicss.2009.129.

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You might also be interested in the extended bibliographies on the topic 'Hotels – Reservation systems' for particular source types:
Journal articles
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