Academic literature on the topic 'Hotels – Reservation systems'

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Journal articles on the topic "Hotels – Reservation systems"

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Vukasović, Tina, and Vlaho Mihač. "Trends in the Online Booking of Hotel Accommodation." International Journal of E-Services and Mobile Applications 13, no. 1 (2021): 60–76. http://dx.doi.org/10.4018/ijesma.2021010105.

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New technologies and tourist habits are the main reasons for the constant development in tourism. Tourist surfs through so many websites and promotional messages before making a final decision on which hotel to book. The hotel must invest in the development of a modern reservation system. The research is aimed at elaborating systems, trends, and innovations in online hotel accommodation sales in the Republic of Croatia. The authors have set the following research questions: (1) Which systems are used in hotel sales and marketing departments, and what are they used for in Croatia? (2) What is t
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Battiti, Roberto, Mauro Brunato, and Filippo Battiti. "RoomTetris: an optimal procedure for committing rooms to reservations in hotels." Journal of Hospitality and Tourism Technology 11, no. 4 (2020): 589–602. http://dx.doi.org/10.1108/jhtt-08-2019-0108.

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Purpose Many hotels allocate guests to specific rooms immediately after reservation. This happens because individual rooms are sold (and there is no concept of room type) or because the assignment is done by hand at reservation or because of a connection with a channel manager, which is immediately fixing the room number after a reservation request. This early allocation is suboptimal, and it causes the unnecessary rejection of some reservations when the hotel has a high occupancy level. The purpose of this paper is to investigate different room allocation algorithms, including an optimal one
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Meng, Yi, and Yuan Gao. "Research on Online Reservation Preference of Hotel Consumers Based on Joint Analysis Method." International Journal of Enterprise Information Systems 15, no. 4 (2019): 75–86. http://dx.doi.org/10.4018/ijeis.2019100105.

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With the rapid development of e-commerce, the online booking of hotel websites has become a very common way of booking. With a large number of tourists booking hotels online, with huge turnover, many online travel agencies pay more and more attention to the development, operation. and maintenance of the websites. For those online booking websites which provide hotel reservation information services, it is very important for their survival and development that they can satisfy customers, reduce their risk perception, and enhance their repeated purchase behavior in the process of hotel booking.
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Ratna, Silvia, Endang Siti Astuti, Hamidah Nayati Utami, Kusdi Rahardjo, and Zainul Arifin. "Characteristics of tasks and technology as a driver of task-technology fit and the use of the hotel reservation information system." VINE Journal of Information and Knowledge Management Systems 48, no. 4 (2018): 579–95. http://dx.doi.org/10.1108/vjikms-05-2018-0035.

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Purpose This study aims to examine the effect of task and technology characteristics on the compatibility of technology and tasks, as well as examine the reciprocal effect between the task-technology fit and the use of information systems. Design/methodology/approach The study took place in 36 star hotels from one-star to four-star hotels in some cities and districts in South Kalimantan Province. There were 24 hotels in Banjarmasin, 7 hotels in Banjarbaru and 1 hotel in each area of Banjar, Tanah Bumbu, Tabalong, Hulu Sungai Utara and Barito Kuala. The hotels chosen were those implemented the
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Beaver, Allan. "Lack of CRS Accessibility May Be Strangling Small Hoteliers, the Lifeblood of European Tourism." Tourism Economics 1, no. 4 (1995): 341–55. http://dx.doi.org/10.1177/135481669500100403.

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This paper identifies the fragmented nature of accommodation provision in Europe, the majority being in small units. The increasing use by travel agents of Computer Reservation Systems (CRSs) to book hotels is also identified, by the provision of hitherto unpublished statistics. The criteria are detailed by which agents judge the effectiveness of a CRS. Two CRSs which have specialized in small units are described. The needs of both the supply and demand sides are noted and ways in which these may be met are explained. It is suggested that since small hotels are seldom featured on the major Glo
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Wang, Yi-Shun, Hsien-Ta Li, Ci-Rong Li, and Ding-Zhong Zhang. "Factors affecting hotels' adoption of mobile reservation systems: A technology-organization-environment framework." Tourism Management 53 (April 2016): 163–72. http://dx.doi.org/10.1016/j.tourman.2015.09.021.

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Lin, Yi-Ling, and Timothy Jeonglyeol Lee. "The Impacts of the Online Reservation System in London City Hotels." Journal of Hospitality Marketing & Management 19, no. 1 (2009): 82–96. http://dx.doi.org/10.1080/19368620903327832.

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Yoon, Sungsik, Mehmet Erdem, Markus Schuckert, and Patrick C. Lee. "Revisiting the impact of VR applications on hotel bookings." Journal of Hospitality and Tourism Technology 12, no. 3 (2021): 489–511. http://dx.doi.org/10.1108/jhtt-04-2019-0057.

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Purpose The current study aims to investigate hotel guests’ intention to use virtual reality (VR) and willingness to pay more for hotels that have VR applications (e.g. virtual room tour) when booking a hotel. Design/methodology/approach Through a theoretical lens of stimuli–organism–response (S-O-R), relationships among an individual’s performance expectancy, effort expectancy, social influence, utilitarian motivation, hedonic motivation, perceived value, intention to use VR and willingness to pay more for VR were tested using partial least square-structural equation modeling. Findings Perfor
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Ramzan, Bushra, Imran Sarwar Bajwa, Noreen Jamil, et al. "An Intelligent Data Analysis for Recommendation Systems Using Machine Learning." Scientific Programming 2019 (October 31, 2019): 1–20. http://dx.doi.org/10.1155/2019/5941096.

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In recent times, selection of a suitable hotel location and reservation of accommodation have become a critical issue for the travelers. The online hotel search has been increased at a very fast pace and became very time-consuming due to the presence of huge amount of online information. Recommender systems (RSs) are getting importance due to their significance in making decisions and providing detailed information about the required product or a service. To acquire the hotel recommendations while dealing with textual hotel reviews, numerical ranks, votes, ratings, and number of video views ha
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Xu, Ming, Yan Jiao, Xiaoming Li, Qingfeng Cao, and Xiaoyang Wang. "A Multi-Period Optimization Model for Service Providers Using Online Reservation Systems: An Application to Hotels." PLOS ONE 10, no. 7 (2015): e0128574. http://dx.doi.org/10.1371/journal.pone.0128574.

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Dissertations / Theses on the topic "Hotels – Reservation systems"

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Shasha, Ziphozakhe Theophilus. "Measurement of the usability of web-based hotel reservation systems." Thesis, Cape Peninsula University of Technology, 2016. http://hdl.handle.net/20.500.11838/2353.

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Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2016.<br>The aim of this research project was to determine what the degree of usability is of a sample of online reservation systems of Cape Town hotels. The literature has indicated that the main aim of website usability is to make the engagement process with a website a more efficient and enjoyable experience. Researchers noted that well designed, high-quality websites, with grammatically accurate content, create a trustworthy online presence. User-friendly sites also attract far more traffic. P
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Dreher, Robert Franklin. "An investigation of the influence of telecommunications delivery systems and new technology receiving equipment on a traveler's choice of overnight accommodations." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1994. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1994.<br>Source: Masters Abstracts International, Volume: 45-06, page: 2708. Abstract precedes thesis as 2 preliminary leaves. Typescript. Includes bibliographical references (leaf 70).
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Cífka, Michael. "Využití informačních technologií a Internetu v oblasti řízení cestovního ruchu." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-76261.

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This master thesis deals with information systems used by tourism. Its aim was to map the accommodation reservation systems, describe their characteristics from the prospective of both accomodation providers and their clients and describe the associated business processes. Existing reservation systems on the accommodation market were evaluated according to preselected criteria. A perfect the reservation system was proposed based on the investigation of the characteristics and criteria compliance.
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Connolly, Daniel J. "Understanding Information Technology Investment Decision-Making in the Context of Hotel Global Distribution Systems: a Multiple-Case Study." Diss., Virginia Tech, 1999. http://hdl.handle.net/10919/29814.

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This study investigates what three large, multinational hospitality companies do in practice when evaluating and making IT investment decisions. This study was launched in an attempt to 1) learn more about how multinational hospitality companies evaluate, prioritize, and select IT investments in the context of hotel GDS; 2) call attention to an important and costly topic in hopes of improving current practices; and 3) fill a noticeable literary void so that future researchers on IT and hotel GDS would have a foundation and starting point. The perennial question of any business is "How does a
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Pringle, Stuart M. "International reservations systems : their strategic and operational implications for the UK hotel industry." Thesis, Edinburgh Napier University, 1995. http://researchrepository.napier.ac.uk/Output/2785.

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Nature and scope of work: This work presents details of the method and results of an investigation of the role and influence of international reservations systems within the UK hotel industry. The research comprised three questionnaire surveys of the use of computer reservations systems and distribution services by UK hotels. These are analysed and to produce an indication of general use of systems and the contribution which these currently make to hotel groups and consortia. The work also included a study of developments in access methods and changes in buyer behaviour as observed by represen
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Pretorius, P. "The need for a computer-based central reservation system for smaller hotels, guesthouses and resorts." Thesis, 2012. http://hdl.handle.net/10210/6757.

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M.Comm.<br>South Africa has become an accepted tourist destination since the 1994 general elections and the successful presentation of the 1995 Rugby World Cup event. The increase in the number of overseas visitors is reflected in higher arrival figures at our airports. Overseas tourists initially booked into the higher star rated hotels, but this trend quickly changed when they indicated a preference for the smaller hotels and the more personalised guesthouses. The recent establishment of hotels of well known world brands such as Hilton, Hyatt and others saw an increase in supply. These hotel
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Coulombel, Sylvain. "Exploration of NoSQL technologies for managing hotel reservations." Thesis, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-113602.

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During this project NoSQL technologies for Hotel IT have been evaluated. It has been determined that among NoSQL technologies, document database fits the best this use-case. Couchbase and MongoDB, the two main documents stores have been evaluated, their similarities and differences have been highlighted. This reveals that document-oriented features were more developed in MongoDB than Couchbase, this has a direct impact on search of reservations functionality. However Couchbase offers a better way to replicate data across two remote data centers. As one of the goals was to provide a powerful se
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Books on the topic "Hotels – Reservation systems"

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Sieppi, Marjut. Huonevaraukset. Ammattikasvatushallitus, 1987.

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Bettoja, Luca. Der Gastaufnahmevertrag. Schulthess, 2000.

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Buzan, Norma Stephens. Bed & breakfast North America: A directory of historic Victorian inns, intimate urban hotels, country inns, individual guesthouses, and reservation services. 5th ed. Betsy Ross Publications, 1990.

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Chiu, Hui-Lin. Hotel reservation systems: How hotels employ the reservation methods available and the relevant marketing implications. 1992.

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Book chapters on the topic "Hotels – Reservation systems"

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Meidan, Arthur, and Hui-Lin Chiu. "Hotel Reservation Systems -An Evaluation of Practices in British Hotels." In Proceedings of the 1994 Academy of Marketing Science (AMS) Annual Conference. Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-13162-7_98.

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Knolmayer, Gerhard F., Viola Sini, and Polina Chelnokova. "Fulfilled and Missed Requirements for Online Reservation Systems: An Empirical Investigation of Austrian and Swiss Hotels." In Design, User Experience, and Usability. Web, Mobile, and Product Design. Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-39253-5_24.

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Güler, Sedat, and Stefan Klein. "Hotel Reservation Systems on the Internet — Custom Design vs. Standard Software." In Information and Communication Technologies in Tourism 1999. Springer Vienna, 1999. http://dx.doi.org/10.1007/978-3-7091-6373-3_20.

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Xiang, Li, and Wu Nan. "The Impact of Online Information to the Internet Reservations of Hotels in Guangzhou." In Advances in Intelligent Systems and Computing. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-66514-6_40.

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Haramis, G. E., and G. J. Siomkos. "Airline Hotel Reservation System Improvement: The Contribution of Value Chain Analysis." In Information and Communication Technologies in Tourism. Springer Vienna, 1995. http://dx.doi.org/10.1007/978-3-7091-7596-5_11.

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Ding, Yun, Heiner Litz, Rainer Malaka, and Dennis Pfisterer. "On Programming Information Agent Systems – An Integrated Hotel Reservation Service as Case Study." In Multiagent System Technologies. Springer Berlin Heidelberg, 2003. http://dx.doi.org/10.1007/978-3-540-39869-1_5.

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González-Carrasco, Israel, José Luis López-Cuadrado, Ángel García-Crespo, Ricardo Colomo-Palacios, and Belén Ruiz-Mezcua. "Towards an Improved Hotel Reservation System." In Knowledge Management and Drivers of Innovation in Services Industries. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0948-8.ch011.

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This chapter presents a tool that distinguishes selects and supplies, among all products with similar characteristics that appear in the catalogue of a company, the product that better adapts to the necessities of the users. In order to achieve this, it uses a search system based on fuzzy logic techniques, being able to handle vague information or of difficult specification and thus making possible to administer to the tool by means of rules of “common sense,” which talk about indefinite amounts. A fundamental aspect that provides great flexibility to the application is that the system can be modified and adjusted by the expert in real time. This allows changing quickly the output product set and without stopping the operation of the system based on the necessities of the company. The results are codified in XML format, facilitating the interoperability between systems and allowing the execution of the tool in multiple operative systems, as they only have to process the generated content. The possibility of displaying the clients the products that they are looking for, directly responding to their necessities, guiding and advising them in the purchase that are ready to make, is a competitive advantage that the company must not let escape.
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Singh, Varsha, and Deepika Puri. "An Influence of Digitalization and Recent Innovations on the Hospitality and Tourism Sector." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-7231-3.ch011.

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Our lifestyle cravings are voracious. The hospitality sector ensures guests are pleased with every new application and connected system that continues to become a business success. For guests, digital technology means a simple life where customer service is all about it. The transition of hospitality is at its tilt stage where everything is possible due to digital technology, where the ability to be improved by the correct technique from the movement of the reservation to check-out and from the ease of connecting to the hotel guest network to the temperature of the guest room when entering for the first time. Therefore, advancement in emerging technologies provides an opportunity for the hospitality business. Hotels strive for their growth to have more guest satisfaction with better experience, provisions, and management.
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Chaves, Marcirio Silveira, Cássia Trojahn, and Cristiane Drebes Pedron. "A Framework for Customer Knowledge Management based on Social Semantic Web." In Cyber Behavior. IGI Global, 2014. http://dx.doi.org/10.4018/978-1-4666-5942-1.ch077.

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Social websites contain a wealth of data that constitute new information sources to be integrated in Customer Knowledge Management (CKM) companies' initiatives. The hotel sector is strongly affected by the comments written in such sites. These comments often help guests decide whether making a reservation. Hotel managers need Information Systems to better explore customers knowledge from Social Web to support decision making. In this chapter, we propose a framework to integrate knowledge from Social Web to support CKM. This framework is supported by a strong CKM theoretical referential, principles of Social Web, and the core of Semantic Web, an ontology. This is a new multilingual ontology for the hotel sector. We are researching the hotel sector and analysing the actual use of emerging technologies in order to customize the framework proposed.
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Uğur, Nihan Garipağaoğlu. "Effects of Internet on Tourism Marketing." In Tools and Techniques for Implementing International E-Trading Tactics for Competitive Advantage. IGI Global, 2020. http://dx.doi.org/10.4018/978-1-7998-0035-4.ch003.

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The purpose of this study is to search for the difference between traditional marketing and electronic marketing on tourism. The data is based on empirical researches and literature reviews. The study is based on descriptive analysis. An overview of this study indicates that hotels and mostly visitors prefer to use an online reservation system and online travel agencies. This study provides tourism suppliers with ways to use electronic marketing and communication with visitors. Also, tourism suppliers are able to prepare marketing strategies based on visitor choice to use while travel planning.
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Conference papers on the topic "Hotels – Reservation systems"

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Girsang, Abba Suganda, Danang Satya, Sani Muhamad Isa, et al. "Decision support system using data warehouse for hotel reservation system." In 2017 International Conference on Sustainable Information Engineering and Technology (SIET). IEEE, 2017. http://dx.doi.org/10.1109/siet.2017.8304166.

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Pratiwi, Heny. "Hotel Reservation System Based Local Area Network at Samarinda." In 2017 International Conference on Education and Technology (2017 ICEduTech). Atlantis Press, 2018. http://dx.doi.org/10.2991/icedutech-17.2018.3.

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Hu, Ping, and Dongxiao Gu. "Development and Implementation of WEB-based Online Hotel Reservation System." In 2nd International Symposium on Computer, Communication, Control and Automation. Atlantis Press, 2013. http://dx.doi.org/10.2991/isccca.2013.58.

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Weng, Manping, and Xiaofang Wang. "Application and Research of Enterprise Reservation System in Hotels and Guesthouses in China." In Proceedings of the 2019 3rd International Conference on Economic Development and Education Management (ICEDEM 2019). Atlantis Press, 2019. http://dx.doi.org/10.2991/icedem-19.2019.45.

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Xiong, Yu-ning, and Li-xiao Geng. "Personalized Intelligent Hotel Recommendation System for Online Reservation--A Perspective of Product and User Characteristics." In 2010 International Conference on Management and Service Science (MASS 2010). IEEE, 2010. http://dx.doi.org/10.1109/icmss.2010.5576790.

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"Consumer e-Satisfaction and Site Stickiness: An Empirical Investigation in the Context of Online Hotel Reservations." In 2009 42nd Hawaii International Conference on System Sciences. IEEE, 2009. http://dx.doi.org/10.1109/hicss.2009.129.

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