Relevant bibliographies by topics / Human capital – Singapore – Case studies

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Academic literature on the topic 'Human capital – Singapore – Case studies'

Author: Grafiati
Published: 4 June 2021
Last updated: 1 February 2022

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Journal articles on the topic "Human capital – Singapore – Case studies"

1

Tuzovic, Sven, Jochen Wirtz, and Loizos Heracleous. "How do innovators stay innovative? A longitudinal case analysis." Journal of Services Marketing 32, no. 1 (2018): 34–45. http://dx.doi.org/10.1108/jsm-02-2017-0052.

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Purpose How can some companies be the innovation leader in their industry over prolonged periods of time, whereas others cannot? The purpose of this study is to understand a firm’s capability to be a successful serial innovator and to generate a constant stream of industry-leading innovations. Design/methodology/approach The paper uses a longitudinal case study approach to gain an understanding of what and how Singapore Airlines sustained service innovation for over 30 years. The study uses triangulation, whereby the core data from in-depth interviews with senior and middle management and frontline employees were complemented with academic research, case studies, annual reports, observations and archival documents. In total, 240 single-spaced pages of interview transcripts with over 130,000 words were analyzed and coded using MAXQDA for identifying repeated patterns of meaning. Findings The authors identified three key institutional foundations for service innovation: innovation climate (i.e. leadership and service culture), human capital (i.e. recruitment, training and development and engagement and incentives) and resource configurations (i.e. systems, structure and processes). These foundations enabled the organization to build the following four service innovation-related dynamic capabilities: embrace ambidexterity, institutionalize learning and knowledge integration, orchestrate collaboration and reinvent customer value. Interestingly, these institutional foundations and capabilities remained largely stable across 30 years; what changed were the contexts and specifics, not the foundations and capabilities. Research limitations/implications Data were collected only from one company. Because of the method of thematic analysis, the generalizability of the findings needs further investigation. Originality/value This study is the first to investigate the drivers of industry-leading sustained service innovation over a prolonged period of time. The proposed framework provides a fuller and more integrated picture of sustained service innovation than past cross-sectional studies.
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Ng, Reuben, and Kelvin Bryan Tan. "Implementing an Individual-Centric Discharge Process across Singapore Public Hospitals." International Journal of Environmental Research and Public Health 18, no. 16 (2021): 8700. http://dx.doi.org/10.3390/ijerph18168700.

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Singapore is one of the first known countries to implement an individual-centric discharge process across all public hospitals to manage frequent admissions—a perennial challenge for public healthcare, especially in an aging population. Specifically, the process provides daily lists of high-risk patients to all public hospitals for customized discharge procedures within 24 h of admission. We analyzed all public hospital admissions (N = 150,322) in a year. Among four models, the gradient boosting machine performed the best (AUC = 0.79) with a positive predictive value set at 70%. Interestingly, the cumulative length of stay (LOS) in the past 12 months was a stronger predictor than the number of previous admissions, as it is a better proxy for acute care utilization. Another important predictor was the “number of days from previous non-elective admission”, which is different from previous studies that included both elective and non-elective admissions. Of note, the model did not include LOS of the index admission—a key predictor in other models—since our predictive model identified frequent admitters for pre-discharge interventions during the index (current) admission. The scientific ingredients that built the model did not guarantee its successful implementation—an “art” that requires the alignment of processes, culture, human capital, and senior management sponsorship. Change management is paramount, otherwise data-driven health policies, no matter how well-intended, may not be accepted or implemented. Overall, our study demonstrated the viability of using artificial intelligence (AI) to build a near real-time nationwide prediction tool for individual-centric discharge, and the critical factors for successful implementation.
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Yahya, Faizal. "Transmigrant Identities and Human Capital Flows in Singapore." European Journal of East Asian Studies 12, no. 2 (2013): 243–67. http://dx.doi.org/10.1163/15700615-13120205.

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4

Čirjevskis, Andrejs. "Unbundling dynamic capabilities in successful Asian-Pacific shipping companies." Journal of Asia Business Studies 11, no. 2 (2017): 113–34. http://dx.doi.org/10.1108/jabs-11-2015-0192.

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Purpose This paper aims to add to the understanding of dynamic capabilities (DC) as sources of competitive advantage of successful Asian-Pacific shipping companies by demonstrating that DC development unfolds in three steps, from recognition that the environment has changed, to the decision to deploy DC, to assets re-orchestration. Design/methodology/approach Based on an approach involving two illustrative case studies, the author analyzed DC development of Chinese and Singaporean-based shipping groups in depth. The analysis was centered on DC by investigating how strategic decision-making on vertical integration, diversification and implementation of new technologies can be underpinned by developing DC to create sustained advantages. Findings The author found that strategic components of DC are rooted in strategic decision-making to initiate changes on the corporate and even on an operational level. Research limitations/implications While capability development is thoroughly studied, capability erosion has not been integrated into the research. The exploration of human capital as a firm’s idiosyncratic resource in assets orchestration capabilities can be future work. Practical implications The proposed research contributes to the debate on micro foundations of DC and provides insights for practitioners striving for retaining competitive advantages. Social implications Regarding implications for the society, the research shows how the DC serve to generate competitive advantages. The author has presented a logical structure of the competitive advantage paradigm as a product of DC and business models that can be useful to decision makers. Originality/value The research offers insights into the composition of micro foundations of DC and demonstrates that DC can be unbounded into well-known and concrete strategic and operational management activities.
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5

Ho, K. C., and Yun Ge. "Education and human capital management in a world city: the case of Singapore." Asia Pacific Journal of Education 31, no. 3 (2011): 263–76. http://dx.doi.org/10.1080/02188791.2011.595058.

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Lim, Ghee-Soon, and Soo-Choon Lye. "Pawnbroking in Singapore." Asian Case Research Journal 05, no. 02 (2001): 251–70. http://dx.doi.org/10.1142/s021892750100010x.

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Started in 1875, pawnbroking was a unique small business sector in Singapore. Its core business activity comprised giving out loans to walk-in pawners who presented valuables as collateral (pledges). Pawnbrokers made most of their profits from the interest differentials between the interests charged on the loans and the cost of capital of providing the loans. They were allowed to auction off unredeemed pledges through approved auction houses to recover their losses. Pawnbrokers were also allowed to purchase unredeemed pledges that had been pawned with themselves at the auction. About 90% of the pledges accepted by pawnbrokers thus were gold and jewelry. This case provides a detailed description of the pawnbroking industry in Singapore and the operations of pawnbrokers. The case is useful for teaching in areas such as industry analysis, company operation and human resource management.
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Rodrigues, Manoel Goncalves, and Fernando Jose Pereira da Costa. "Industry, Technological Progress and Development: The Case of Southeast Asia." International Journal of Advances in Management and Economics 9, no. 6 (2020): 1–7. http://dx.doi.org/10.31270/ijame/v09/i06/2020/1.

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Asian countries as Singapore, South Korea, Singapore, Taiwan, China, Vietnam, Malaysia, among others in the Southeast Asia and East Asia have been implementing industrial projects, which are accompanied by a clear process of progress and training human capital in terms of technology and innovation. These countries opted for development processes with a significant degree of direct or indirect state action, with strong investments in education and technology and innovation. This whole process would eventually promote an upgrade of these countries in terms of the system-world economy. Keyword: Asia, Technology, Innovation.
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Omar, Siti Sarah, Zailin Zainal Ariffin, Nomahaza Mahadi, Zubidah Ahmad, and Rohaizan Ramlan. "Employees’ Human Capital: Multiple-Case Studies of Small Manufacturing Firms." Advanced Science Letters 24, no. 6 (2018): 4644–48. http://dx.doi.org/10.1166/asl.2018.11673.

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9

Yeo, Roland. "Linking organisational learning to organisational performance and success: Singapore case studies." Leadership & Organization Development Journal 24, no. 2 (2003): 70–83. http://dx.doi.org/10.1108/01437730310463260.

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10

HOE, YOW CHEUN. "Weakening Ties with the Ancestral Homeland in China: The Case Studies of Contemporary Singapore and Malaysian Chinese." Modern Asian Studies 39, no. 3 (2005): 559–97. http://dx.doi.org/10.1017/s0026749x04001477.

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In the last two decades there has been much scholarly and journalistic attention given to the issue of how Chinese overseas relate themselves to China. This happened against a backdrop of two major developments in Asia. The first has to do with the fact that many ethnic Chinese outside mainland China have been faring well economically and accumulating considerable wealth in Singapore, Malaysia, Indonesia, Thailand, Hong Kong, and Taiwan in the second half of the twentieth century. The second is the rise of China as an economic superpower attracting foreign capital after it reopened itself and launched economic reform in 1978.
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