Dissertations / Theses on the topic 'Industrial relations system'

It is not unknown that the evolution of firm theories has been developed along a path paved by an increasing awareness of the organizational structure importance. From the early “neoclassical” conceptualizations that intended the firm as a rational actor whose aim is to produce that amount of output, given the inputs at its disposal and in accordance to technological or environmental constraints, which maximizes the revenue (see Boulding, 1942 for a past mid century state of the art discussion) to the knowledge based theory of the firm (Nonaka & Takeuchi, 1995; Nonaka & Toyama, 2005), which recognizes in the firm a knnowledge creating entity, with specific organizational capabilities (Teece, 1996; Teece & Pisano, 1998) that allow to sustaine competitive advantages. Tracing back a map of the theory of the firm evolution, taking into account the several perspectives adopted in the history of thought, would take the length of many books. Because of that a more fruitful strategy is circumscribing the focus of the description of the literature evolution to one flow connected to a crucial question about the nature of firm’s behaviour and about the determinants of competitive advantages. In so doing I adopt a perspective that allows me to consider the organizational structure of the firm as an element according to which the different theories can be discriminated. The approach adopted starts by considering the drawbacks of the standard neoclassical theory of the firm. Discussing the most influential theoretical approaches I end up with a close examination of the knowledge based perspective of the firm. Within this perspective the firm is considered as a knowledge creating entity that produce and mange knowledge (Nonaka, Toyama, & Nagata, 2000; Nonaka & Toyama, 2005). In a knowledge intensive organization, knowledge is clearly embedded for the most part in the human capital of the individuals that compose such an organization. In a knowledge based organization, the management, in order to cope with knowledge intensive productions, ought to develop and accumulate capabilities that shape the organizational forms in a way that relies on “cross-functional processes, extensive delayering and empowerment” (Foss 2005, p.12). This mechanism contributes to determine the absorptive capacity of the firm towards specific technologies and, in so doing, it also shape the technological trajectories along which the firm moves. After having recognized the growing importance of the firm’s organizational structure in the theoretical literature concerning the firm theory, the subsequent point of the analysis is that of providing an overview of the changes that have been occurred at micro level to the firm’s organization of production. The economic actors have to deal with challenges posed by processes of internationalisation and globalization, increased and increasing competitive pressure of less developed countries on low value added production activities, changes in technologies and increased environmental turbulence and volatility. As a consequence, it has been widely recognized that the main organizational models of production that fitted well in the 20th century are now partially inadequate and processes aiming to reorganize production activities have been widespread across several economies in recent years. Recently, the emergence of a “new” form of production organization has been proposed both by scholars, practitioners and institutions: the most prominent characteristic of such a model is its recognition of the importance of employees commitment and involvement. As a consequence it is characterized by a strong accent on the human resource management and on those practices that aim to widen the autonomy and responsibility of the workers as well as increasing their commitment to the organization (Osterman, 1994; 2000; Lynch, 2007). This “model” of production organization is by many defined as High Performance Work System (HPWS). Despite the increasing diffusion of workplace practices that may be inscribed within the concept of HPWS in western countries’ companies, it is an hazard, to some extent, to speak about the emergence of a “new organizational paradigm”. The discussion about organizational changes and the diffusion of HPWP the focus cannot abstract from a discussion about the industrial relations systems, with a particular accent on the employment relationships, because of their relevance, in the same way as production organization, in determining two major outcomes of the firm: innovation and economic performances. The argument is treated starting from the issue of the Social Dialogue at macro level, both in an European perspective and Italian perspective. The model of interaction between the social parties has repercussions, at micro level, on the employment relationships, that is to say on the relations between union delegates and management or workers and management. Finding economic and social policies capable of sustaining growth and employment within a knowledge based scenario is likely to constitute the major challenge for the next generation of social pacts, which are the main social dialogue outcomes. As Acocella and Leoni (2007) put forward the social pacts may constitute an instrument to trade wage moderation for high intensity in ICT, organizational and human capital investments. Empirical evidence, especially focused on the micro level, about the positive relation between economic growth and new organizational designs coupled with ICT adoption and non adversarial industrial relations is growing. Partnership among social parties may become an instrument to enhance firm competitiveness. The outcome of the discussion is the integration of organizational changes and industrial relations elements within a unified framework: the HPWS. Such a choice may help in disentangling the potential existence of complementarities between these two aspects of the firm internal structure on economic and innovative performance. With the third chapter starts the more original part of the thesis. The data utilized in order to disentangle the relations between HPWS practices, innovation and economic performance refer to the manufacturing firms of the Reggio Emilia province with more than 50 employees. The data have been collected through face to face interviews both to management (199 respondents) and to union representatives (181 respondents). Coupled with the cross section datasets a further data source is constituted by longitudinal balance sheets (1994-2004). Collecting reliable data that in turn provide reliable results needs always a great effort to which are connected uncertain results. Data at micro level are often subjected to a trade off: the wider is the geographical context to which the population surveyed belong the lesser is the amount of information usually collected (low level of resolution); the narrower is the focus on specific geographical context, the higher is the amount of information usually collected (high level of resolution). For the Italian case the evidence about the diffusion of HPWP and their effects on firm performances is still scanty and usually limited to local level studies (Cristini, et al., 2003). The thesis is also devoted to the deepening of an argument of particular interest: the existence of complementarities between the HPWS practices. It has been widely shown by empirical evidence that when HPWP are adopted in bundles they are more likely to impact on firm’s performances than when adopted in isolation (Ichniowski, Prennushi, Shaw, 1997). Is it true also for the local production system of Reggio Emilia? The empirical analysis has the precise aim of providing evidence on the relations between the HPWS dimensions and the innovative and economic performances of the firm. As far as the first line of analysis is concerned it must to be stressed the fundamental role that innovation plays in the economy (Geroski & Machin, 1993; Stoneman & Kwoon 1994, 1996; OECD, 2005; EC, 2002). On this point the evidence goes from the traditional innovations, usually approximated by R&D investment expenditure or number of patents, to the introduction and adoption of ICT, in the recent years (Brynjolfsson & Hitt, 2000). If innovation is important then it is critical to analyse its determinants. In this work it is hypothesised that organizational changes and firm level industrial relations/employment relations aspects that can be put under the heading of HPWS, influence the propensity to innovate in product, process and quality of the firm. The general argument may goes as follow: changes in production management and work organization reconfigure the absorptive capacity of the firm towards specific technologies and, in so doing, they shape the technological trajectories along which the firm moves; cooperative industrial relations may lead to smother adoption of innovations, because not contrasted by unions. From the first empirical chapter emerges that the different types of innovations seem to respond in different ways to the HPWS variables. The underlying processes of product, process and quality innovations are likely to answer to different firm’s strategies and needs. Nevertheless, it is possible to extract some general results in terms of the most influencing HPWS factors on innovative performance. The main three aspects are training coverage, employees involvement and the diffusion of bonuses. These variables show persistent and significant relations with all the three innovation types. The same do the components having such variables at their inside. In sum the aspects of the HPWS influence the propensity to innovate of the firm. At the same time, emerges a quite neat (although not always strong) evidence of complementarities presence between HPWS practices. In terns of the complementarity issue it can be said that some specific complementarities exist. Training activities, when adopted and managed in bundles, are related to the propensity to innovate. Having a sound skill base may be an element that enhances the firm’s capacity to innovate. It may enhance both the capacity to absorbe exogenous innovation and the capacity to endogenously develop innovations. The presence and diffusion of bonuses and the employees involvement also spur innovative propensity. The former because of their incentive nature and the latter because direct workers participation may increase workers commitment to the organizationa and thus their willingness to support and suggest inovations. The other line of analysis provides results on the relation between HPWS and economic performances of the firm. There have been a bulk of international empirical studies on the relation between organizational changes and economic performance (Black & Lynch 2001; Zwick 2004; Janod & Saint-Martin 2004; Huselid 1995; Huselid & Becker 1996; Cappelli & Neumark 2001), while the works aiming to capture the relations between economic performance and unions or industrial relations aspects are quite scant (Addison & Belfield, 2001; Pencavel, 2003; Machin & Stewart, 1990; Addison, 2005). In the empirical analysis the integration of the two main areas of the HPWS represent a scarcely exploited approach in the panorama of both national and international empirical studies. As remarked by Addison “although most analysis of workers representation and employee involvement/high performance work practices have been conducted in isolation – while sometimes including the other as controls – research is beginning to consider their interactions” (Addison, 2005, p.407). The analysis conducted exploiting temporal lags between dependent and covariates, possibility given by the merger of cross section and panel data, provides evidence in favour of the existence of HPWS practices impact on firm’s economic performance, differently measured. Although it does not seem to emerge robust evidence on the existence of complementarities among HPWS aspects on performances there is evidence of a general positive influence of the single practices. The results are quite sensible to the time lags, inducing to hypothesize that time varying heterogeneity is an important factor in determining the impact of organizational changes on economic performance. The implications of the analysis can be of help both to management and local level policy makers. Although the results are not simply extendible to other local production systems it may be argued that for contexts similar to the Reggio Emilia province, characterized by the presence of small and medium enterprises organized in districts and by a deep rooted unionism, with strong supporting institutions, the results and the implications here obtained can also fit well. However, a hope for future researches on the subject treated in the present work is that of collecting good quality information over wider geographical areas, possibly at national level, and repeated in time. Only in this way it is possible to solve the Gordian knot about the linkages between innovation, performance, high performance work practices and industrial relations.

This research investigated the perceptions on industrial democracy of selected stakeholder groups in the Thai industrial relations system. Three research questions were posed. How do the selected stakeholders express their knowledge of industrial democracy? What are the similarities and differences in perceptions of the ‘industrial democracy in practice’ concept held by members of the selected stakeholder groups? What are emergent best practices in industrial democracy? In order to provide some answers to these questions a number of research objectives were developed: To identify knowledge of industrial democracy in Thailand as perceived by selected stakeholders; To investigate the similarities and differences in stakeholder perceptions of industrial democracy; To compare the similarities and differences in stakeholder perceptions of industrial democracy; To identify problems and difficulties encountered from the practicing of industrial democracy within Thai business organizations; To reveal best practice in industrial democracy as expressed by the stakeholders. This research studied employee participation at five levels: board level: employee representation at board level; plant level: employee representation at plant level; shop floor level: employee participation at shop floor level; financial level: employee participation at the financial level; disclosure of information level: employee participation in disclosure of information.This research collected data from the following ten stakeholder groups of the Thai industrial relations system: employees of non-unionized companies: shop floor level; employees of non-unionized companies: supervisory level; trade union leaders: national level; trade union leaders: company level; employers of non-unionized companies; employers organization leader group; government officials; members of tripartite bodies; human resource managers; labour academics. This research focuses on the knowledge and perceptions of stakeholders of the Thai industrial relations system relating to industrial democracy in practices in Thailand. The ontological assumption rests on the basis that realities being constructed by the stakeholders being investigated. These realities are not objective but subjective and that multiple realities exist. This research required the researcher to interact with the stakeholders in the Thai industrial relations system in relation to their knowledge and perception of industrial democracy in practice in Thailand. The epistemology of this research was subjectivist, the knower and respondent co-creating understanding. A grounded theory approach was taken. The centrepiece is the development or generation of a theory closely related to the context of the phenomena being studied. The idea is to discover theory in a systematic yet emergent way. Grounded theory is closely associated with two research traditions, produced in outline below.These are phenomenology and symbolic interactionism. The findings are presented in a model identifying nine common characteristics enhancing the best practice of industrial democracy. The model is proposed as a tentative Thai industrial democracy model. The nine components of the model include: constructive employer and employee or trade union relationships; determination of forms and process of participation; forms and practices of participation; upholding common goals and sharing both success and failures; implementation and change management; pro-active and promotional government roles; Thai cultures and Buddhist philosophy and principles; laws as a frame of reference; learning and practicing together continually. Eight sets of Buddhist philosophy and principles are integrated into the Thai industrial democracy model. They are: the six directions; the divine abiding; the principles for helpful integration; the principles of success; the ten regal qualities; the qualities of a good or genuine person; the principles of collective responsibility; and the principles for conducting oneself as a good citizen. Seven concepts of Thai culture are also integrated in the Thai industrial democracy model. They are: the concept of helping each other; the concept of Bunkhun; the concept of Kreng Jai; the concept of face saving; the concept of criticism avoidance; the concept of sympathy; and the concept of compromising.

Thesis (MBA)--Stellenbosch University, 2000.<br>ENGLISH ABSTRACT: This comparative study between the Malawian and the South African Labour Relations Act examines whether local industries in Malawi could benefit more from the new Act in comparison to the South African industries which also were exposed to a new Labour Relations Act. South Africa is the biggest exporter to Malawi representing 31% of total imports. Malawi is a net importer of goods relying on agricultural products such as tobacco, tea and sugar to earn foreign currency. The majority of manufactured goods are imported competing against a relative small local industry, which is not competitive and relies on import tariff for protection against cheaper imports. However, Malawi is a member of the Southern African Development Community (SADC) and is committed to import tariff reduction and eventual tariff elimination amongst SADC countries of which South Africa is also a member. This will have a devastating effect on Malawi's manufacturing industry if it cannot improve its competitiveness. One aspect that can assist local industries to become more competitive is the advent of the new Labour Relations acts introduced in both South Africa and Malawi following the historic and co-incidental change in both countries to multiparty democracy during 1994. Both acts recognise collective bargaining as the best means of resolving industrial disputes of interests. In order to make collective bargaining more effective, both acts require employers to disclose information deemed necessary for effective negotiations and bargaining. The acts attempt to assist in the process of reaching agreement between the parties. In Malawi, unresolved disputes must be referred to the Industrial Relations Court whereas the South African act replaced the Industrial Court with a new Commission for Conciliation, Mediation and Arbitration. In addition, the South African Labour Relations Act introduced the workplace forums which are organisations consisting of elected employees who have the right to consult with the employer to reach joint agreement on matters of mutual concern. The Malawian Labour Relations Act requires an employer to recognise a trade union for collective bargaining if the trade union membership represents at least twenty per cent of the employees. However, the South African Labour Relations Act attempts to create a spirit of industrial democracy through joint decisionmaking and promotes the concept of majoritarianism and collective bargaining at industry level. In Malawi, if a dispute is unresolved and it concerns the interpretation of statutory provisions or any provisions of a collective agreement or contract of employment, either party to such a dispute may apply to the Industrial Relations Court for determination of the dispute. However, the South African Labour Relations Act has created two new structures, bargaining councils and statutory councils. These structures perform primarily a dispute resolution function as part of what is referred to in the Act as the self-regulation principle which underlines the entire Act. The South African Labour Relations Act thus promotes self-regulatory principles whereas the Malawian Labour Relations Act promotes dispute resolution measures through statutory structures. In terms of both acts, employees have the right to strike and employers have the right to initiate a lock-out. It is important to note that, in the case of Malawi, seven days notice prior to taking industrial action is required whereas in South Africa only forty-eight hours notice is required. The South African Labour Relations Act has introduced workplace forums for the purpose of preventing or minimising unilateral decision making by employers. It therefore encourages worker participation in managerial decision making through workplace forums. The Malawian Labour Relations Act has not made any provision for workplace forums or any similar structure. This is a significant weakness in the Malawian Labour Relations Act as the encouragement of worker participation in managerial decision making might well be instrumental in the reduction of conflict at the workplace and for both employees and employers to appreciate each others contending goals. Unlike the new Malawian Industrial Relations Act, the new South African Act has replaced the Industrial Court with a new dispute resolution system in the form of a Commission for Conciliation, Mediation and Arbitration, which attempts to resolve disputes through the process of mediation and arbitration. The South African Labour Relations Act contains a whole chapter on unfair dismissals whereas the Malawian Labour Relations Act does not specifically address this issue. As to the effectiveness of the Malawian industrial relations system, several recommendations have been made in the following key areas: • Union representation; • Workplace forums; • Commission for Conciliation, Mediation and Arbitration; and • Unfair dismissal.<br>AFRIKAANSE OPSOMMING: Hierdie vergelykende studie van die Malawiese en Suid-Afrikaanse Wet op Arbeidsverhoudinge ondersoek of plaaslike nywerhede in Malawi meer kan baat van die nuwe Wet in vergelyking met die Suid-Afrikaanse nywerhede wat ook aan die nuwe Wet op Arbeidsverhoudinge blootgestel is. Suid-Afrika is die grootste uitvoerder na Malawi, met 'n 31 persent verteenwoordiging van die totale invoere. Malawi is 'n netto invoerder van goedere en maak staat op boerderyprodukte soos tabak, tee en suiker om buitelandse valuta te verdien. Die meerderheid van die vervaardigde goedere word ingevoer en ding mee teen 'n redelike klein plaaslike industrie wat nie kompeterend is nie en vir beskerming teen goedkoper invoere op invoertariewe staatmaak. Malawi is egter 'n lid van die Suider-Afrikaanse Ontwikkelingsgemeenskap en is daartoe verbind om invoertariewe te verlaag en dit uiteindelik tussen die Suider-Afrikaanse Ontwikkelingsgemeenskap-lande, waarvan Suid-Afrika ook 'n lid is, uit te skakel. Dit sal 'n vernietigende uitwerking op Malawi se vervaardigingsindustrie hê as hulle nie hul mededinging kan verbeter nie. Een aspek wat plaaslike nywerhede kan help om meer mededingend te word, is die koms van die nuwe Wet op Arbeidsverhoudinge wat, na aanleiding van die geskiedkundige en gelyktydige veranderinge in beide lande na veelpartydemokrasie in 1994, in beide Suid-Afrika en Malawi ingestel is. Beide wette erken kollektiewe bedinging as die beste manier om arbeidsgeskille oor belange te besleg. Om kollektiewe bedinging doeltreffender te maak, vereis beide wette dat werkgewers inligting openbaar maak wat nodig geag word vir doeltreffende onderhandelinge en bedinging. Die wette probeer help dat ooreenkomste tussen die partye bereik word. In Malawi moet geskille wat nie besleg kan word nie, na die Arbeidsbetrekkingehof verwys word terwyl die Suid-Afrikaanse wet die Nywerheidshof met 'n nuwe Kommissie vir Versoening, Bemiddeling en Arbitrasie vervang het. Hierbenewens het die Suid-Afrikaanse Wet op Arbeidsverhoudinge die werkplekforums ingestel. Dit is liggame wat bestaan uit werknemers wat gekies is en die reg het om met die werkgewer te beraadslaag om 'n gemeenskaplike ooreenkoms oor gemeenskaplike belange te bereik. Die Malawiese Wet op Arbeidsverhoudinge vereis dat 'n werkgewer 'n vakbond erken vir kollektiewe bedinging as die vakbond ledetal minstens 20 persent van die werknemers verteenwoordig. Die Suid-Afrikaanse Wet op Arbeidsverhoudinge poog egter om 'n gevoel van arbeidsdemokrasie te skep deur gesamentlike besluitneming en bevorder die konsep van meerderheid en kollektiewe bedinging op industrievlak. As 'n geskil in Malawi nie bygelê kan word nie en dit raak die interpretasie van statutêre bepalings of enige bepalings van 'n kollektiewe ooreenkoms of dienskontrak, kan enigeen van die party tot so 'n geskil by die Arbeidsbetrekkingehof aansoek doen om 'n beslissing oor die geskil. Die Suid- Afrikaanse Wet op Arbeidsverhoudinge het egter twee nuwe strukture geskep, onderhandelingsrade en statutêre rade. Hierdie strukture verrig hoofsaaklik 'n geskilbyleggingsfunksie as deel van waarna in die wet as die selfreguleringsbeginsel verwys word en wat die hele wet versterk. Die Suid-Afrikaanse Wet op Arbeidsverhoudinge bevorder dus selfreguleringsbeginsels terwyl die Malawiese Wet op Arbeidsverhoudinge geskilbyleggingsmetodes deur statutêre strukture bevorder. Ingevolge beide wette het werknemers die reg om te staak en werkgewers het die reg om 'n uitsluitaksie te inisieer. Dit is belangrik om daarop te let dat in die geval van Malawi, sewe dae kennis gegee moet word voor dat die nywerheidsaksie ingestel kan word, en in Suid-Afrika word slegs 48 uur kennis verlang. Die Suid-Afrikaanse Wet op Arbeidsverhoudinge het werkplekforums ingestel met die doel om eensydige besluitneming deur werkgewers te voorkom of tot die minimum te beperk. Dit moedig dus werkerdeelname in bestuursbesluitneming deur werkplekforums aan. Die Malawiese Wet op Arbeidsverhoudinge het nie vir werkplekforums of enige soortgelyke struktuur voorsiening gemaak nie. Dit is 'n groot swakheid in die Malawiese Wet op Arbeidsverhoudinge omdat aanmoediging van werkerdeelname in bestuursbesluitneming straks instrumenteel kan wees in die vermindering van konflik in die werkplek en beide werknemers en werkgewers mekaar se strydende doelwitte kan waardeer. Anders as die nuwe Malawiese Wet op Arbeidsverhoudinge, het die nuwe Suid- Afrikaanse wet die Nywerheidshof vervang met 'n nuwe geskilbeslegtingstelsel in die vorm van 'n Kommissie vir Versoening, Bemiddeling en Arbitrasie, wat poog om geskille deur die proses van bemiddeling en arbitrasie by te lê. Die Suid-Afrikaanse Wet op Arbeidsverhoudinge bevat 'n hele hoofstuk oor onregverdige afdanking waar die Malawiese Wet op Arbeidsverhoudinge dié saak nie spesifiek aanroer nie. Wat die doeltreffendheid van die Malawiese arbeidsverhoudinge-stelsel betref, is verskeie aanbevelings op die volgende gebiede gedoen: • Vakbondverteenwoordiging • Werkplekforums • Kommissie vir Versoening, Bemiddeling en Arbitrasie • Onregverdige afdanking

This research investigated the perceptions on industrial democracy of selected stakeholder groups in the Thai industrial relations system. Three research questions were posed. How do the selected stakeholders express their knowledge of industrial democracy? What are the similarities and differences in perceptions of the ‘industrial democracy in practice’ concept held by members of the selected stakeholder groups? What are emergent best practices in industrial democracy? In order to provide some answers to these questions a number of research objectives were developed: To identify knowledge of industrial democracy in Thailand as perceived by selected stakeholders; To investigate the similarities and differences in stakeholder perceptions of industrial democracy; To compare the similarities and differences in stakeholder perceptions of industrial democracy; To identify problems and difficulties encountered from the practicing of industrial democracy within Thai business organizations; To reveal best practice in industrial democracy as expressed by the stakeholders. This research studied employee participation at five levels: board level: employee representation at board level; plant level: employee representation at plant level; shop floor level: employee participation at shop floor level; financial level: employee participation at the financial level; disclosure of information level: employee participation in disclosure of information.<br>This research collected data from the following ten stakeholder groups of the Thai industrial relations system: employees of non-unionized companies: shop floor level; employees of non-unionized companies: supervisory level; trade union leaders: national level; trade union leaders: company level; employers of non-unionized companies; employers organization leader group; government officials; members of tripartite bodies; human resource managers; labour academics. This research focuses on the knowledge and perceptions of stakeholders of the Thai industrial relations system relating to industrial democracy in practices in Thailand. The ontological assumption rests on the basis that realities being constructed by the stakeholders being investigated. These realities are not objective but subjective and that multiple realities exist. This research required the researcher to interact with the stakeholders in the Thai industrial relations system in relation to their knowledge and perception of industrial democracy in practice in Thailand. The epistemology of this research was subjectivist, the knower and respondent co-creating understanding. A grounded theory approach was taken. The centrepiece is the development or generation of a theory closely related to the context of the phenomena being studied. The idea is to discover theory in a systematic yet emergent way. Grounded theory is closely associated with two research traditions, produced in outline below.<br>These are phenomenology and symbolic interactionism. The findings are presented in a model identifying nine common characteristics enhancing the best practice of industrial democracy. The model is proposed as a tentative Thai industrial democracy model. The nine components of the model include: constructive employer and employee or trade union relationships; determination of forms and process of participation; forms and practices of participation; upholding common goals and sharing both success and failures; implementation and change management; pro-active and promotional government roles; Thai cultures and Buddhist philosophy and principles; laws as a frame of reference; learning and practicing together continually. Eight sets of Buddhist philosophy and principles are integrated into the Thai industrial democracy model. They are: the six directions; the divine abiding; the principles for helpful integration; the principles of success; the ten regal qualities; the qualities of a good or genuine person; the principles of collective responsibility; and the principles for conducting oneself as a good citizen. Seven concepts of Thai culture are also integrated in the Thai industrial democracy model. They are: the concept of helping each other; the concept of Bunkhun; the concept of Kreng Jai; the concept of face saving; the concept of criticism avoidance; the concept of sympathy; and the concept of compromising.

This thesis considers European Works Councils (EWC) and how these institutions relate to the potential for the development of a European system of industrial relations. 7he research considers the extent to which EWCs provide participation for employees of multinational companies. The extent to which social actors - employees, employers and trade unions - support the development and operation of EWCs is also explored.

<p>This thesis deals with how companies utilize their enterprise systems in their business relationships. The study’s starting point is enterprise systems that basically are standardised information systems that the company can acquire from software vendors like SAP, Oracle and Microsoft. Enterprise systems aim to integrate and manage all the company’s data and it can also be linked to its business partners.</p><p>The thesis contains two case studies of how a focal company utilizes its enterprise system in their business relationships. To accomplish this, an analytical framework based upon the combination of an information systems (IS) and a business relationship perspective is developed and applied. The IS perspective follows an ‘ensemble view of technology’ approach which describes the use of information systems as embedded in a both technical and social context. The business relationship perspective is founded in empirical studies of industrial companies. Basically, business relationships are unique and based on the companies’ exchanges. It also involves behavioural elements as trust, commitment, adaptations and interdependencies between the partners.</p><p>The two case studies cover the business relationships between ten companies and the character of the studied business relationships varies. The results show that enterprise systems are mainly focused on the companies’ internal activities. The exchanges in the business relationships are either carried out without the enterprise system or are supported by some complementary information system. Enterprise systems are thus mainly seen as production systems. This can be explained by the heritage from former material and resource planning (MRP) systems. An alternative explanation can be that business relationships are unique and require continuous adaptations and a mutual orientation. Enterprise systems require structural data rendering them difficult to use for the activities of a business relationship. The users then develop other, individual, applications that handle what is needed in their ongoing business. The threat is that information can be lost on a company level. The challenge is therefore to investigate the complementary information systems functions to see if it is possible to extend the enterprise system to include them. To be worth its epithet, the enterprise system must facilitate all the business activities found in the companies business relationships.</p>

This thesis explores how and why gender wage inequality persisted in Australia during the period 1990 to 2003. A review of the wage data indicated that Australian inequality persisted during this period and even increased in Western Australia. An analysis of the literature and published tribunal decisions showed that the focus of action relating to gender wage equality was on the formal industrial relations system, through legislation and tribunal decisions. As the literature also indicated that these measures had failed to assist many female-dominated occupations, it was felt useful to examine the views of key stakeholders in the formal industrial relations system. Given the mainly quantitative and aggregate data analysis of previous empirical literature and the theoretical literature’s growing focus on less quantifiable social factors, it was felt that qualitative research would add to the analysis of gender wage determination. This thesis uses in-depth interviews with stakeholders in the federal and Western Australian industrial relations systems to examine the period 1990 to 2003. Their perceptions and observations are triangulated with published wage data from selected occupations.Interviewees felt that the persistence of gender wage inequality was a complex artifact. An artifact of economic, industrial relations, social and cultural factors, combined with the biological and psychological attributes of all involved in decisions before and in the workplace. While much of the gender wage gap literature has been focused on the economic, industrial relations, or legal aspects of wage inequality, this thesis uniquely demonstrates why and how social and cultural influences also act to create persistent gender wage inequality. As much as action is taken in the legal and political arena to create equality, the players in the industrial relations system, consciously or not, both male and female, say that they have helped to (re)construct the gender wage gap. The implications are that in order to achieve gender wage equality, action cannot be left only to legislation and activity in the courts, but is also needed at the social and cultural level. Such action could be taken within the enterprise as well as in the school, community and home.

This thesis explores how and why gender wage inequality persisted in Australia during the period 1990 to 2003. A review of the wage data indicated that Australian inequality persisted during this period and even increased in Western Australia. An analysis of the literature and published tribunal decisions showed that the focus of action relating to gender wage equality was on the formal industrial relations system, through legislation and tribunal decisions. As the literature also indicated that these measures had failed to assist many female-dominated occupations, it was felt useful to examine the views of key stakeholders in the formal industrial relations system. Given the mainly quantitative and aggregate data analysis of previous empirical literature and the theoretical literature’s growing focus on less quantifiable social factors, it was felt that qualitative research would add to the analysis of gender wage determination. This thesis uses in-depth interviews with stakeholders in the federal and Western Australian industrial relations systems to examine the period 1990 to 2003. Their perceptions and observations are triangulated with published wage data from selected occupations.<br>Interviewees felt that the persistence of gender wage inequality was a complex artifact. An artifact of economic, industrial relations, social and cultural factors, combined with the biological and psychological attributes of all involved in decisions before and in the workplace. While much of the gender wage gap literature has been focused on the economic, industrial relations, or legal aspects of wage inequality, this thesis uniquely demonstrates why and how social and cultural influences also act to create persistent gender wage inequality. As much as action is taken in the legal and political arena to create equality, the players in the industrial relations system, consciously or not, both male and female, say that they have helped to (re)construct the gender wage gap. The implications are that in order to achieve gender wage equality, action cannot be left only to legislation and activity in the courts, but is also needed at the social and cultural level. Such action could be taken within the enterprise as well as in the school, community and home.

There are three starting points for this thesis. First, there is the system of ESD, which is criticised for lacking capacity to improve the working conditions within the EU. Secondly, there is the system developed through the global ITF FOC campaign, which is considered to have capacity to improve working conditions for seafarers at a global level. Thirdly, there is the theory on self-referential autopoietic systems, which is a useful tool for analysing systems of industrial relations and their functions. The purpose of this thesis is to deepen the understanding of the function of the ESD in relation to the development of EU legislation and policy with the aim of trying to find a model for providing a holistic analysis of regulatory systems for the labour market. The research questions are: ‘How can the significant differences and similarities between the ESD and the global ITF FOC campaign be understood?’ and ‘Why is the ESD generally regarded as lacking the capacity needed for producing results that improve working conditions, while the ITF FOC is considered to have such capacity?’ The theoretical framework used for the analysis is Luhmann’s theory on autopoietic systems. Since the thesis has a normative core I have applied a methodological model that consists of a two-layer analysis at both the empirical and theoretical level. Firstly an analysis of positivistic values has been carried out and secondly an analysis of hermeneutic values. The empirical material consists of documents and texts that can be considered part of or reflecting the communication of the studied systems. The main conclusion is that whereas the ITF FOC system is a traditional system of industrial relations based on the binary code of negotiable or non-negotiable between collective actors the ESD is a system of industrial relations based on a less clear binary code of discussable or non-discussable. The ESD is also subject to less developed communicative structures that negatively affect the system’s capacity both to produce results and to secure the efficient implementation and application of these results. This makes the ESD as a system more sensitive to hermeneutic values framing the programming of structurally coupled systems causing difficulties for the ESD to challenge such hermeneutic values.

This is an analysis of the task system, the primary form of labor organization used by South Carolina and Georgia lowcountry rice planters. It examines the labor process of rice field hands, analyzes the extent to which gender shaped enslaved men and women's experiences of tasking, and explores some of the ramifications of task work on field women's lives. Conventional interpretations of the task system claim that it provided slaves with more autonomy, control, and opportunities for individual initiative than gang labor did. In contrast, this study finds that tasking was a multifaceted labor regime whose differences from gang labor were less pronounced than previous scholarship suggests. Specifically, structural, seasonal, and managerial constraints profoundly limited slaves' ability to control their work pace and to independently manage their work routines. As a result, slaves' access to own time and autonomy could be quite limited. Significantly, field hands did not experience these limits equally. Since planters did not adhere to one uniform model of rice cultivation, task assignments and labor routines varied across plantations. This heterogenous organization of task labor meant that slaves' ability to realize tasking's potential for greater slave autonomy was disproportionate across plantation boundaries. Gender also affected slaves' access to own time. Field women's control over the length of their work day and hence over access to own time was particularly circumscribed. The origins of these limits can be found in how planters organized their labor force and allocated field work. Given these constraints, slaves clearly did not gain own time easily. Nevertheless, slaves persevered in their quest for any or more own time by trying to circumvent prescribed work routines. Historians have touted slave family assistance as one of the most important of their strategies. While true, such aid was complex, circumscribed, and sometimes gendered. Finally, I link these labor and aid patterns to field women's reproductive histories and find that they help explain the region's high rate of slave neonatal mortality. These findings provide compelling evidence that we need to lower our assessment of the relative benefits putatively enjoyed by slaves who worked in a task regime.

Thesis (Ph. D.)--Georgia State University, 2008.<br>Title from file title page. Toshi Kii, committee chair; Jenny Heying Zhan, Charles Gallagher, Douglas Reynolds, Kim Reimann, committee members. Electronic text (273 p.) : digital, PDF file. Description based on contents viewed July 11, 2008. Includes bibliographical references (p. 246-259).

Dissertation (Ph. D.)--University of Akron, Dept. of Psychology, 2009.<br>"August, 2009." Title from electronic dissertation title page (viewed 9/2/2009) Advisor, Rosalie J. Hall; Committee members, Steven R. Ash, James M. Diefendorff, Paul E. Levy, Robert G. Lord; Department Chair, Paul E. Levy; Dean of the College, Chand Midha; Dean of the Graduate School, George R. Newkome. Includes bibliographical references.

Thesis (MBA)-- Stellenbosch University, 1998.<br>ENGLISH ABSTRACT: The Labour Relations Act No 66 of 1995 reflects the efforts of government. business and labour at restoring an environment conducive to workplace harmony. productivity, and minimal work disruptions. This statute. and in particular its reference to workplace forums, provides the basis for this study project, which critically evaluates the establishment of workplace forums and whether these forums will be adopted by business and in particular, labour. Theories relating to worker participation are examined. This paper recalls worker participation and co-determination models as found in Germany. It identifies the establishment and reviews the functioning of these worker participation models. The Labour Relations Act relating to workplace forums IS discussed In detail. It IS compared with the German system of participation. The writer concludes that the German system differs materially from the South African system on key points. The distinct differences that emerge between Germany and South Africa in the structuring of worker participation highlight the impact of social, political and economic factors on the eventual introduction of worker participation at the workplace. Likewise, the background and factors leading to the introduction of workplace forums differ. The German industrial relations system is more developed. Workplace forums are characteristic of a developed country such as Germany. In a developing country such as South Africa, trade unions still play a dominant role in the workplace. Here the establishment of a workplace forum is subject to the power of the union. Accordingly it is unlikely that workplace forums will enjoy much support or success in terms of the present Labour Relations Act. The writer examines the attitudes of capital and labour towards the establishment of workplace forums. and suggests reasons why it is unlikely that trade unions would apply for the establishment of workplace forums. He continues to explain why, in its present format, the concept of 'workplace forums is unacceptable to organised labour and has no chance of being implemented.<br>AFRIKAANSE OPSOMMING: Hierdie werkstuk handel oor die Wet op Arbeidsverhoudinge, wet 66 van 1995 en veral oor die instelling van werkplekforums. Teorie rondom die beginsel van werker deelname word bespreek. Daar word ondersoek ingestel oor hoe hierdie konsep in Duitsland onstaan het en hoe dit daar toegepas word. Die Suid Afrikaanse proses en onwikkeling van werker deelname in geheel asook deelname in besluitneming word besoek om te kyk of die bepalinge van die nuwe apartheidswet aanvaarbaar vir die plaaslike arbeidsmag is. Die bepalinge van die arbeidswet asook die grondwet aangaande werkpleksforums word in detail bespreek. Dit word gekontrasteer met die Duitse stelsel van deelname. So word daar ook gekyk na die rol van vakbonde in die verhand. Die skywer kom tot die slotsom dat die Duite stelsel op belangrike aspekte van die Suid-Afrikaanse model verskil. So ook verskil die agtergrond en omstandighede wat aanleiding gee tot die instelling van werkpleksforums. Die nywerheidsverhouding stelsel is meer gevordered in Duitsland. Werkpleksforums is 'n kenmerk van 'n onwikkelde land soos Duitsland. In 'n ontwikkelende land soos Suid Afrika speel die vakbonde nog 'n prominente rol in alle aspekte van die werkplek, dus is werkpleksforums onderworpe aan die mag van vakbonde en is dit onwaarskynlik dat werksplekforums ingevolge die nuwe aarbeidswet veeI steun of sukses sal geniet.<br>Centre for Science Development (HSRC)

Esta tese estabelece uma abordagem evolucionária de sistemas de relações de trabalho (SRT- e), a qual consiste em propor uma ferramenta analítica que possibilite estudar as mudanças em sistemas de relações de trabalho ao longo do tempo como um processo evolutivo movido pelos avanços tecnológicos. Para esse intuito, o modelo de SRT desenvolvido por John Dunlop foi tomado como base, sendo modificado para compatibilizá-lo com as contribuições da Teoria Evolucionária. A alteração foi feita no sentido de tornar endógena ao modelo as fontes de geração de variedade no SRT desenvolvido por Dunlop, através de uma maior centralidade da firma, como aquela que desenvolve e introduz novas tecnologias na economia para obter vantagem competitiva em seu processo de concorrência no mercado, e da alteração na concepção do contexto do sistema de relações de trabalho. Desse modo, a mudança proposta permite que o nexo entre tecnologias físicas, rotinas organizacionais (tecnologia social), formas de regulação das relações de trabalho constantes nas regras (tecnologia social) e a teia de regras do SRT-e (instituições) seja estabelecido, consistindo no uso da “ponte” entre tecnologias e instituições, conforme sugerida por Richard Nelson. Com base na ferramenta de análise de SRT-e, o esforço teórico da tese foi, também, o de identificar como ocorre o alinhamento entre as inovações tecnológicas de um novo paradigma tecno- econômico e as instituições das relações de trabalho. Para tanto, foi explorada a ideia da “ponte” proposta por Richard Nelson, identificando do ponto de vista teórico, como ocorre a compatibilização entre as tecnologias e as instituições das relações de trabalho, que se constitui em um dos principais alinhamentos ao pleno estabelecimento de um novo paradigma tecno-econômico, ao permitir a efetividade de exploração do potencial de desenvolvimento econômico de um dado país. A proposta da tese está centrada em quatro áreas de pesquisa: relações de trabalho, teoria institucional, organização industrial e economia da tecnologia. Nessas áreas, o embasamento teórico é dado pelos campos de Industrial Relations e pela Economia Evolucionária: Neoschumpeteriana e Neoinstitucionalista. Em relação ao primeiro, é feita uma descrição desse campo de estudo e a apresentação do modelo de análise de relações de trabalho de John T. Dunlop, tal como proposto originalmente na sua obra Industrial Relations Systems, publicada em 1958. Indicam-se as suas propriedades e também as suas limitações para tratar com a mudança em relações de trabalho em sentido evolutivo. É sobre esse modelo que se aplica os construtos teóricos daquelas outras duas correntes que compõem a Teoria Evolucionária para torná-lo, então, um Sistema de Relações de Trabalho evolutivo (SRT-e). O esforço teórico consiste em modificar o modelo de SRT dunlopiano para assimilar e adaptar os princípios da teoria da evolução de Darwin. Os princípios darwinianos de uma abordagem evolucionária são a ocorrência endógena ao modelo de: variedade, seleção e herança. Da Teoria Neoschumpeteriana se toma emprestado a concepção de concorrência schumpeteriana, da tecnologia como um determinante básico da dinâmica da economia capitalista, da firma como a instituição que introduz as novidades tecnológicas no sistema, bem como o conceito de paradigma tecno-econômico, para explicar como os avanços tecnológicos modificam o SRT-e. A Teoria Neoinstitucionalista contribui com o conceito de instituição, na sua influência na vida econômica e para dar efetividade às inovações que são lançadas na economia. É feita, então, uma junção de conceitos dessas duas correntes de modo a mostrar como é feita a co-evolução entre as tecnologias e as instituições das relações de trabalho.<br>This thesis provides an evolutionary industrial relations systems approach (SRT-e), which consists in proposing an analytical tool that allows to study the changes in industrial relations systems over time as an evolutionary process driven by technological advances. For this purpose, the SRT model developed by John Dunlop was taken as a base and modified to bring them into line with the contribution of the Evolutionary Theory. The change occurs towards making endogenous to the model the sources that generates variety in the SRT developed by Dunlop, through greater centrality of the firm, as the one that develops and introduces new technologies into the economy to gain competitive advantage in the process of market competition, and by changing the conception of the context of the industrial relations system. Therefore, the proposed change allows that the link between physical technologies, organizational routines (social technology), forms of regulation of labor relations contained in the rules (social technology) and the web of rules of the SRT (institutions) is established, consisting in the use of the "bridge" between technologies and institutions suggested by Richard Nelson. Based on the analysis tool of SRT-e, the theoretical effort of the thesis was also aimed to identify how the alignment between technological innovations of a new techno- economic paradigm, and labor relations institutions occurs. It was explored the idea of the “bridge”, as suggested by Richard Nelson, identifying from a theoretical point of view, how the match between technologies and the institutions of industrial relations occurs, which is one of the main alignments necessary to the full establishment of a new techno-economic paradigm, allowing to the full deployment of the economic development potential of a given country to be achieved. The thesis proposal is centered on four areas of research: industrial relations, institutional theory, industrial organization theory, and technological economy. In these areas, the theoretical basis comes from the fields of Industrial Relations and Evolutionary Theory: Neoschumpeterian and Neo-institutionalist theories. Regarding to the first one, it is made a description of this field of study and a presentation of the model of analysis of IRS, as originally proposed by John T. Dunlop in his book Industrial Relations Systems, published in 1958. It will be indicated its proprieties and limitations in dealing with change in an evolutionary sense. It is on this model that will be applied the theoretical constructs from the other two stream of economic thought (Neoschumpeterian and Neo- institutionalist) to make it, then, an evolutionary industrial relations systems (SRT-e). The theoretical effort consists in modifying the dunlopian SRT model to assimilate and to adapt the principles of Darwin's theory of evolution. The darwinian principles of an evolutionary approach are the occurrence of variety, selection and inheritance as being endogenous to the model. From Neoschumpeterian Theory, it borrows the concept of Schumpeterian competition, and technology as a basic determinant of the dynamics of the capitalist economy, and the firm as the institution that introduces technological innovations in the system. Another relevant concept used from that theory is the techno-economic paradigm, which is used to explain how the technological advances modify the SRT-e. The Neo-Institutionalist Theory contributes with the concept of institution, its influence on the economic life, and the way that it gave effectiveness to the innovations that are introduced into the economy. Then, it will be make a junction of concepts of these two currents of economic thoughts so as to show that there is a co-evolution between technologies and the institutions of industrial relations.

Les structures de l’Economie sociale et solidaire ont développé des relations professionnelles au fil de l’histoire sociale, de l’évolution des différentes formes de regroupements, et adaptées au cours des cycles économiques. Ces relations se sont transformées afin de satisfaire différents besoins et de couvrir différents risques. L’Abbé Pierre, fondateur du Mouvement Emmaüs a créé une structure permettant la protection sociale et l’emploi des populations exclues. Cette structure s’inspire d’anciennes formes de structures solidaires, les communautés ; et d’anciennes pratiques économiques, celles des chiffonniers. Les Communautés pratiquent une politique de "flexicurité" au niveau des conditions de travail. En effet, elles emploient des salariés, des bénévoles, mais aussi un troisième acteur : le Compagnon. Celui-ci est à la fois bénéficiaire d’une aide solidaire, et travailleur dans la structure qui lui fournit cette aide. Les Communautés sont des structures productives et solidaires, soumises à des obligations de rentabilité économique et de protection sociale. La comparaison entre la France, l’Espagne et le Royaume-Uni permet de voir l’évolution des relations de travail dans ces structures, selon des contextes économiques différents. La rationalité des communautés évolue selon leurs positions au coeur des différents marchés. Plus une Communauté s’éloigne de l’idéologie solidaire du mouvement, plus elle adopte des principes marchands. Cette flexibilité détermine la trajectoire professionnelle des Compagnons et les régimes communautaires de protection solidaire, créées par Emmaüs<br>The Third Sector Structures have developed a form of Industrial Relations, linked to the Social Movement History; based on the evolution of different Cooperative groups; and adapted over the business cycle. This Relation System improves the well-being of individuals and Groups, it has evolved to suit social needs and to cover various risks. Abbé Pierre, founder of the Emmaus Movement has created a Structure providing supportive environment, social benefits and work for homeless people. This structure is similar to old forms of Charity and Cooperative structure, "Communities". It deals with old economic activities, those of "Ragpickers". Emmaüs Communities practice "Flexicurity" working policies. Indeed, they have staffs, volunteers, but also a third type of worker: the Companion. The Companion is both Social beneficiary and Worker in the structure that provides him Social benefits. Communities are both supportive and productive structures, dealing with Industrial and Welfare requirements. The comparison between France, Spain and the UK shows the evolution of Industrial Relations into the Communities, within different economical contexts. The Community’ Strategy evolves according to their positions on the Market. "The far, a Community is from Emmaus Movement’s Ideology, the more it adopts market principles". This flexibility determines the Career path of Companions. It conditions the Communities Welfare and Solidarity System

Thesis (PhD (Civil Engineering))--University of Stellenbosch, 2007.<br>The primary goal of this thesis is to indicate how systems theory and engineering process modelling can be applied to provide models for consulting engineering service business enterprises. The typical management systems used for these businesses are investigated to determine the application of systems and process models. The motivation for this study is based on the fact that integrated management systems for consulting engineering practices are presently based on selective business analysis and process modelling that has evolved over time, as reported in a survey and study by Smit [110]. Furthermore, current engineering management systems are simply computer implementations of management procedures based on techniques that were developed to solve problems in the absence of the computational capabilities of the modern computer. To rectify this, a fundamental approach to analyse the business and management functions using systems theory and engineering process modelling techniques is required, which has not been attempted to date. This study develops and demonstrates the application of fundamental analysis in consulting engineering enterprise management and reviews advantages that can be obtained from using this approach. It is shown that the mathematical Algebra of Relations and associated Graph Theory provide the mathematical basis on which management problems can be treated systematically. Since these fields of mathematics are well developed and very broad, the essential parts of the theories are identified. Thereupon, the application of the very abstract mathematical concepts to two important and typical engineering management problems are developed, which represents the core contribution of the dissertation. The study is developed and presented in two parts and an addendum: 1. The first part provides an overview of the necessary mathematical theory required to support development of business models. 2. Management systems theory and relation- and graph theory-based engineering process modelling techniques are applied in this part to build generic enterprise models and data processing models. These models provide inputs for the management processes of professional service business enterprises. The outcome of the modelling and analysis is a set of database models with reporting functionality, to be used in the management process. A demonstration of technology available for development of the models and techniques, described in the previous part, is undertaken in this part. Generic implementations of database models and reporting techniques for systems which deal with management data in a consulting engineering business are developed, described and demonstrated. 3. In the addendum to the study, typical models and system functionality needed to support the management functions of the consulting engineering service business are identified. These management functions include: • Business strategy and long term planning • Marketing and promotion • Finance, including bookkeeping and auditing • Personnel • Facilities management and document management • Logistics, i.e., management of resources required for the business to operate • Knowledge management • Production management, i.e., management of the execution of project work • Administration • Risk management Production management can use the engineering process model approach, modelling the management of tasks, persons, datasets and tools as these are applied to the consulting engineering business. Sample subsystems to support selected management functions are identified and analysed. The integration of these systems with commercially available systems to support accounting and management reporting can follow from this analysis. The study contributes to the body of knowledge in the field of engineering management by providing insights into the application of a specific branch of mathematics to provide fundamental solutions to engineering management problems. It also shows how these solutions are mapped to the computer, and describes available information techniques and technology to support the mapping. The outcome is a document setting out the theory required to develop robust enterprise management systems, the development and demonstration of technology required to do this and, as an addendum, a high level specification of business and management system functionality required for the professional engineering service business.

Thesis (MBA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: After decades of its struggle against the apartheid policy and system, and after the victory in the first democratic elections in 1994, the pre-1994 co operation within the alliance of the African National Congress (ANC), the Congress of South African Trade Unions (COSATU) and the South African Communist Party (SACP) created the framework of reference for the legal infrastructure of a new Industrial Re[ations ([R) system in which trade unions, employers and government would act together in a spirit of tripartism. The legal infrastructure of the new IR system was thus aligned with the new politica[ dispensation and in compliance with the new Constitution (200 of 1993) with its overarching aim as the correction of the imbalances of the past by ensuring both, a climate supportive of growth and the pursuit of social equity for all South Africans. However, in the wake of the 1994 elections, more and more ideo[ogical differences have arisen within the Alliance, also fostered by South Africa's unequal income distribution, the [ow life expectancy, the [ow literacy rates, high infant mortality, one of the highest H[V/Aids infection rates among the black population and its strong investor - unfriendly climate, all affecting effective policy making. [n particular, the ANC's 'shift to the right' with its Growth, Employment and Redistribution (GEAR) strategy for macroeconomic development is alienating it from its alliance partners. Nevertheless, a new package of labour legislation was structured around the core of the individual contract of employment, resting in common law, with the Basic Condition of Employment Act (75 of 1997) setting minimum standards, and the new Labour Relations Act (66 of 1997) providing the framework for a collective bargaining system. The new Labour Relations Act integrates co operation in the [R system by enabling trade unions and employers to establish and regulate formally their relationships for the purpose of collective bargaining and creating machineries for the resolution of disputes of interest on the one side, and an employee - employer relationship based on rights vested in the parties in an enterprise, domestic context on the other. Provisions for a certain form of codetermination by, and participation of workers in the taking of decisions by management on the shop floor are legally entrenched in Chapter V - Workplace Forums - of the Labour Relations Act. Chapter V of the Labour Relations Act (66 of 1995) stipulates the requirements for the establishment of a Workplace Forum and defines and regulates its functions. If the definition and structure of such a Workplace Forum as contained in the respective schedule of the Act are compared with the German Betriebsverfassungsgesetz of 1952 and 1972, numerous similarities can be observed, and a quasi - adoption and incorporation of the German act as a blueprint for Chapter Vof the South African act can be assumed. However, whereas in Germany co-determination and the 8etriebsvedassungsgesetz of 1952 and 1972 have evolved naturally over the years, workers participation in South Africa through a Workplace Forum appears to be a mere legal creation, conceived on the drawing board for the new legislation, without any particular tradition and an effective place in the IR system. Additionally, questions raised in connection with its constitutionality leaves the quasiimported provisions of Chapter V in a doubtful light. I n analogy to the German Verfassungsklage of 1976 against the then new Mitbestimmungsgesetz, the focus of this study falls on a hypothetical test whether the provisions of Chapter V would be in accord with the new South African Constitution (200 of 1993), and also the constitution of their 'importing country', namely Germany. Several grey areas exist in which the Constitutional Courts of both countries would most probably have to declare some provisions as unconstitutional, the most important one being that, since the establishment of a Workplace Forum is linked only to the initiative of an existing representative union, the Freedom of Association of the individual is impaired.<br>AFRIKAANSE OPSOMMING: Na dekades van weerstand teen die sisteem van die apartheidsbeleid, en na die oorwinning in die eerste, demokratiese verkiesing van 1994, het die samewerking binne die alliansie van die African National Congress (ANC), die Congress of South African Trade Unions (COSATU) en die South African Communist Party (SACP) die raamwerk vir die struktuur van 'n nuwe Nywerheidsverhoudingsstelsel waarbinne vakbonde, werkgewers en die regering in 'n gees van tripartisme kan saamwerk, die lig laat sien. Die regtelike infrastruktuur van die nuwe nywerheidsverhoudingsstelsel was dus met die nuwe politiese sisteem in ooreenstemming en ook voldoende aan die vereistes van die nuwe Konstitusie (200 van 1993). Die alomvattende doel van die Konstitusie was om die sosiale wanbalans van die verlede te korrigeer en 'n klimaat te skep wat ekonomiese groei en die strewe na sosiale gelykheid vir alle Suid-Afrikaaners moontlik sal maak. In die tydperk na die verkiesing het egter meer en meer ideologiese verskille binne die Alliansie ontstaan, ook veroorsaak deur Suid Afrika se ongelyke inkomsteverdeling, 'n lae lewensverwagting, 'n lae vlak van lettervaardighede, 'n hoe graad van kindersterflikheid, een van die hoogste Vigs statistieke vir die swart bevolking en 'n onvriendelike klimaat vir buitelandse investering wat all die effektiewe beleidsskepping beinvloed. Besonders die ANC se 'verskuiwing na regs' met sy Growth, Employment and Redistribution (GEAR) strategie vir makroekonomiese ontwikkeling vervreemd die organisasie van sy bondgenote. Dit nieteenstande het 'n nuwe pakket van arbeidswetgewing ontstaan. Die kern van die pakket is die individuele kontrak van indiensneming wat in die algemene reg veranker is, maar wat deur die Wet op Basiese Diensvoorwaardes (75 van 1997) met 'n getal van minimum standaarde en vereistes gemodifiseer word, met die Wet op Arbeidsverhouding (66 van 1995) wat vakbonde en werkgewers met 'n raamwerk vir die proses van kollektiewe bedinging voorsien. Die nuwe Wet op Arbeidsverhoudinge maak voorsiening vir die samewerking tussen vakbonde en werkgewers om hulle verhouding vir die doel van onderhandelinge te formaliseer en ook meganisme vir die beslegting van belangedispute, en ook regsdispute wat uit die regte van die partye in die direkte werksplek vloei. Voorsiening vir 'n sisteem van werkersdeelname en medebestemming in die besluitneming van bestuur word in Hoofstuk V - Werkplekforums - van die Wet op Arbeidsverhoudinge gemaak. Hoofstuk V van die Wet op Arbeidsverhoudinge bepaal die vereistes, reguleer die stigting en defineer die funksies van 'n Werkplekforum. As 'n vergelyking van die definisies vir, en die struktuur van so 'n Werkplekforum soos voorgeskryf in die skedule vir Hoofstuk V met die Duitse Betriebsverfassungsgesetz van 1952 en 1972 gemaak word, kan daar baie ooreenstemming met die wet gevind word. Dit Iyk ook dat baie komponente van die Duitse wet oorgeneem en as 'n bloudruk vir Hoofstuk V gebruik en daarin geintegreer is. In analogie met die Duitse Verfassungsklage van 1976 teen die destydse nuwe Mitbestimmungsgesetz val die klem in die studie op 'n hipotetiese toets of die voorwaardes van Hoofstuk V met die vereistes van die nuwe Suid Afrikaanse Konstitusie (200 van 1993) voldoen, en ook die van die konstitusie van hulle 'importeeringsland', naamlik Duitsland. Daar bestaan sekere grys areas in Hoofstuk V waarin die konstitusionele howe van altwee lande hoogswaarskynlik sommige voorwaardes as botsend met hulle onderskeidelike konstitusies sou vind. Die mees belangrikste daarvan is die voorwaardes dat, aangesien 'n Werkplekforum net deur 'n verteenwoordigende vakbond mag gestig word, die Verenigingsvreiheid van die individu aangetas word.

Recent research at Japanese manufacturers in the UK has tended to simply focus on their employee relations practices, arguing that where they operate effectively they result in a loyal and highly productive workforce. It often goes on to point out that there is a link between these practices and the companies' production systems, suggesting that employee relations practices are an integral part of the production system at a Japanese company. However, the research fails to adequately show the implications of this link. Its attempts to examine the issue have remained descriptive, devaluing its results and conclusions. This research remedies this deficiency. The research's central argument and findings are that production systems vary considerably between Japanese manufacturers in the UK and that contrary to popular belief some of these companies' production systems display serious shortcomings. It argues that employment relations practices at these companies though an integral part of their production systems are only one of several sets of characteristics necessary to the successful operation of the company. It is also important to consider a company's organizational structure and managerial effectiveness. Strengths and weaknesses in these other production system characteristics affect employee responses to a company's employment relations practices, impeding or assisting the intended improvement of individuals in the performance of their work. Either a vicious or virtuous circle can therefore emerge since employee responses to a company's employment relations practices will further contribute to its production performance. Testing this argument involves the design and use of an innovative model that identifies the key characteristics necessary for the production system at a Japanese manufacturing transplant in the UK to perform efficiently. Identification of these characteristics allows the model to be used as a benchmark against which to compare the production systems of Japanese manufacturers. The research applies the model to the production systems of nine Japanese companies in the UK's consumer electronics sector and identifies a number of differences in their production system characteristics. Two of these nine companies are then selected as case studies and their production systems are examined in detail. In addition, workforce reactions to the employee relations practices at these two companies are also measured using questionnaire and interview data. The results confirm the research's argument that the closer a company's manufacturing system comes to displaying the model's full set of production system characteristics, the more likely it is that its employee relations practices will elicit workforce attitudes and behaviour desired by the company.

The increasingly high costs of health care in the U.S. have led the general public to search for different medical approaches. Since the 1990's, the use of Complementary and Alternative Medicine (CAM) has radically increased in the U.S. due to its approach to treat physical, mental, and emotional causes of illness. In 2009, the National Health Statistics reported the impact of CAM in the U.S. health care economy, with population expenditures of $14.8 billion out-of-pocket on natural Medicine and $12.4 billion out-of-pocket on visits to CAM providers as a complement to Western Medicine care. CAM interconnects human functions to reach a balanced state, whereas Western Medicine focuses on specialties and body systems. Both Western Medicine and CAM are unlimited sources of knowledge that follow different approaches but that have the common goal of improving patients' well-being. Identifying relationships between Alternative and Western Medicine can open a completely new approach for health care that can increase understanding of human medical conditions, and facilitate the development of new and more cost-effective treatments. However, the abundance and dissimilarity of CAM and Western Medicine data makes knowledge correlation and management an extremely challenging task. The objective of this research is to design the framework for a knowledge management system to organize, store, and manage the abundant data available for Western Medicine and CAM, and to establish key relationships between the two practices for an effective exploration of ideas and possible solutions for medical diagnosis. Three main challenges in the design of the proposed framework are addressed: data acquisition and modeling; data organization, storage and transfer; and information distribution for further generation and sharing of medical knowledge. A framework to relate the diagnosis process in Western Medicine and Traditional Chinese Medicine, as one of the various forms of CAM, is presented based on process-oriented analysis, hierarchical knowledge representation, relational database, and interactive interface for system utilization. The research is demonstrated using a case study on chronic prostatitis, and can be scalable to other medical conditions. The presented system for knowledge management is not intended to provide a definite solution for medical diagnosis, but to enable the exploration and discovery of knowledge for relational medical diagnosis. The results of this research will positively impact information distribution and knowledge generation via interactive medical knowledge systems, development of new skills for diagnosis and treatment, and a broader understanding of medical diseases and treatments.

Private, non-governmental programs for certifying companies as environmentally or socially responsible emerged in the 1990s in response to problems of sweatshops in the global apparel industry and deforestation in the forest products industry. The similarity between certification programs in each field is striking but has received little attention to date. Neither pure self-regulation nor traditional public regulation, certification programs embody a type of "private regulation by information." Why did this same regulatory form emerge in these two very different fields? Theories focusing on consumer demand, the globalization of production, threats of state intervention, and cultural diffusion all fall short of explaining the emergence of certification systems in both the apparel and forest products fields. This dissertation develops an integrated institutional approach to the emergence of certification systems, focusing on three dimensions of institutional emergence--political, organizational, and cultural. This approach calls for careful attention to historical process, macro-meso linkages, institutional embeddedness, and the dynamics of political contestation--with particular emphasis on the place of social movements in organizational fields. The project uses a comparative case study methodology, drawing on data from 37 in-depth interviews with individuals involved in the creation of certification programs, comprehensive content-coding of four trade journals from 1987-2000, and some archival and secondary materials. An analysis of the political processes through which certification associations initially emerged reveals two important factors--social movement campaigns that targeted companies and a neo-liberal institutional context. These led states, non-governmental organizations (NGOs), and some companies to build or support private certification programs, and foreclosed some other options. An analysis of organizational founding shows how dynamics of innovation and challenge produced multiple certification programs competing for legitimacy in each field. The cultural aspect of institutional emergence is captured through an analysis of how the meanings of certification and monitoring changed over time in the industry discourse, as these practices got theorized and re-framed by a variety of actors. By utilizing an integrated institutional approach, this research illuminates the interactions of macro-level changes (like globalization) and the concrete actors (institutional entrepreneurs) that produced certification initiatives.

Articulée autour de trois chapitres mobilisant respectivement une méthodologie quantitative, qualitative et comparative, cette thèse analyse la désintégration de l’activité de production pharmaceutique sous l’angle des relations professionnelles. Le premier chapitre s’attache à caractériser empiriquement le mouvement d’externalisation de l’activité de production entre 1993 et 2016, à l’aide des Enquêtes Annuelles d’Entreprise (Insee), du dispositif d’Élaboration des Statistiques Annuelles d’Entreprise (Insee) et des Déclarations Annuelles des Données Sociales (Dares). Nous montrons que ce processus s’organise autour de la cession d’usines dont les laboratoires souhaitent se séparer. Ces usines sont alors acquises par des acteurs spécialisés dans la fabrication sous contrat, les façonniers, se constituant par rachats successifs et devenant les preneurs d’ordres des laboratoires cédants. Sur la base d’indicateurs agrégés, nous mettons en lumière la dégradation des conditions de rentabilité des façonniers à mesure qu’augmente le nombre d’années séparant de la cession. Dans la lignée des travaux de Berlinski (2008) ou encore de Goldschmidt et Schmieder (2015), nous faisons apparaitre que l’externalisation conduit à « sortir » les salariés les moins qualifiés et amène une nette dégradation des conditions de rémunérations des salariés du façonnage, entre 8,5 % et 21,6 % en moyenne selon la position dans la classification, toutes choses égales par ailleurs. Dans le second chapitre, nous cherchons à identifier les processus susceptibles d’expliquer cette dégradation de la rentabilité et ce différentiel de rémunération, mais aussi plus généralement à comprendre comment les relations sociales dans leur ensemble sont influencées par l’éclatement financier et productif, au cœur de la structuration industrielle du secteur. [...] Dans le dernier chapitre, nous cherchons alors à mieux comprendre dans quelles mesures l’ensemble des institutions relatives au système de relations industrielles peut constituer une ressource déterminante pour la capacité des représentants du personnel à influencer leurs conditions de travail et d’emploi. Nous employons une méthodologie comparative appuyée sur deux filiales d’un même laboratoire multinational réalisant exactement la même activité, mais implantées dans deux territoires différents, la France et le Québec, disposant de normes légales relatives au travail et d’institutions en matière de relations professionnelles très différentes. Nous présentons, sous un angle comparatif, les normes du travail en vigueur, les caractéristiques des systèmes de relations professionnelles en France et au Québec et la manière dont interagissent ces deux dimensions. L’analyse dynamique permet de faire apparaître un renforcement de l’intervention de l’État québécois, à l’opposé des possibilités grandissantes de déroger à l’ordre public social en France, appuyé sur un renvoi accru à la négociation collective décentralisée. Nous nous attachons ensuite à dresser pour chacun des territoires, une synthèse des caractéristiques des systèmes de relations professionnelles pouvant affecter les pouvoirs institutionnel et d’association des syndicats. En analysant la manière dont ces caractéristiques s’articulent les unes aux autres au cours des processus de négociation, nous identifions trois ressources clés que sont le recours à la grève, l’absence de division syndicale et le recours à l’expertise. Nous expliquons alors les divergences de conditions de travail et d’emploi des salariés des deux filiales, en démêlant les effets respectifs de ces trois ressources, de la position dans la chaîne de valeur et du contrôle exercée par la maison-mère<br>This thesis organized in three chapters analyzes the disintegration of the pharmaceutical production activity from the perspective of Industrial Relations. To do so, we use successively an empirical approach, a qualitative approach and a comparative approach. The first chapter provides an empirical characterization of the externalization process between 1993 and 2016, by using public databases (EAE/ESANE/DADS). We first show that this process implies a recurrent pattern: a multinational laboratory (bigpharma) that wishes to transfer a factory to a specialized actor who becomes the subcontractor of the lab. Then, by using aggregated indicators, we exhibit that these specialized actors are facing an important deterioration of profitability. Following Berlinski (2008) or Dube and Kaplan (2010) we assess the impact of the externalization process over the distribution of qualifications and over wages. Our results indicate that, all things equal otherwise, externalization leads to an important deterioration in the remuneration conditions for subcontractor employees, between 8.5% and 21.6% on average, depending on the position in the classification. The second chapter aims to provide a better understanding of these degradations and more generally of how industrial organization affects social relations. Based on two case studies, one being iconic of multinational laboratories and the other of specialized subcontractors, we show that bigpharma subsidiaries and subcontracting companies are facing the same kind of productive and financiary segmentation. These types of segmentation are leading to economic, financiary and organizational dependency on decision centers. Our results concur to those of Doellgast and al. (2016), according to which the subsidiaries of multinational companies can be considered as internal subcontractors. We argue that the segmentation can be used as a way to defeat employee representation, which explains why employee representatives fail to maintain good work conditions in a profitable sector. Consequently, social relations might be seen as a determinant of segmentation. In the last chapter, we seek to identify the most powerful resources that an industrial relations system can confer, to enhance the ability of employee representatives to influence their working conditions. To do so, we compare the French and Quebecer systems and then the effective working conditions of two factories of the same multinational that manufacture the same products. We show that labour unity, strike and expertise are key resources. Then, we explain the differences in working and employment conditions for employees of the two subsidiaries, disentangling the respective effects of these three resources, of the position in the value chain and the control exercised by the parent company

Le fonctionnement du systeme francais de production d'armement s'inscrit dans un mode de regulation administree (mra) (et non pas concurrentiel), ou le rapport des firmes a l'etat et au modele politico-strategique est determinant. Ce mra s'accomode d'une diversite de rapports firmes etat, dont les archetypes sont des societes : aerospatiale, dassault aviation, thomson-csf et matra. Sont des societes : aerospatiale, dassault aviation, thomson-csf et matra. Les differents marches d'armement (nucleaire, aerospatial, electronique, marches classiques) representent des formes multiples de la crise de regulation. Mais ils ont en commun de ne pas etre des marches au sens classique du terme, les prix n'etant pas les mecanismes fondamentaux d'equilibre. Dans ce mra, les firmes beneficient de taux de marges assures mais l'etat economise les couts de transaction qu'entraineraient des mecanismes concurrentiels. Toutefois, une critique politique effective est necessaire pour maintenit une contestabilite des marches et eviter la sclerose et les rentes de situations. La derive des prix des armements manifeste precisement l'affaiblissement de ce mecanisme. Elle est la traduction financiere de la course a la complexification liee a la competition mondiale, dont la modelisation mathematique montre que le mouvement ne peut etre qu'une croissance exponentielle. Devenant economiquement insupportable, au moment meme ou l'evolution mondiale remet en cause les compromis fondateurs du mra, elle participe au demantelement en cours du mra du systeme francais de production d'armement<br>The french system of armament's production is governed by a mode de regulation administree (mra) (and not by a mode de regulation concurrentielle). In this case, the relationship between firms and the state, and between firms and the political and strategic model are determinant. This mra put up with diversity of relationships between firms and state, which is represented by aerospatiale, dassault aviation, thomson-csf and matra. With the various armament's markets (nuclear, aerospatial, electronic, conventional productions), there are various forms of crisis of the mra, but none of these are classical markets, because the prices are not the basic mechanisms of equilibrium. In this mra, the mechanisms for the firms are "cost-plus" mechanisms. But, the state save the transaction's costs, which could be created by competitive mechanisms. However, an effective political critic is necessary in order to the markets be contestable markets and avoid the sclerosisand the "rentes de situation". Accurately, the armaments' prices drift show the weakening of this mechanism. She is the financial translation of the technocological complexification, which is drived by the mondial arm's race. A mathematical modelisation shows that this movment is necessarily, an exponential growth. The armament's price drift is now disordered : so, all the founder-compromise of the mra are called into question. This time is

<p>Denna studie utreder vilka funktioner och roller som byggvaruhuskedjor efterfrågar att deras leverantörer från träindustrin bör ha i marknadskanalen. Vidare förklaras hur dessa leverantörer bör agera för att möta dessa krav och förväntningar. Sålunda skapas gynnsamma utvecklingsmöjligheter av nya produktlösningar för att svara upp till nya krav på teknik och produktutveckling för att öka försäljningen av trävaror till de viktiga GDS (Gör-Det-Själv)- och byggmaterialmarknaderna i både Sverige och Europa. Byggvaruhuskedjorna anser att träindustrin har ett alldeles för stort produktions- och volymfokus och inriktar sig för mycket på export av trävaror. Byggvaruhuskedjor efterfrågar alltmer en leverantör från träindustrin med en hög anpassningsförmåga som kan medverka i kedjans utvecklingsarbete och som samtidigt har stor lyhördhet gentemot marknadens behov och har möjlighet att göra anpassningar till lokala GDS- och byggmaterialmarknader. Leverantörer från träindustrin måste sålunda gå ifrån produktions- och volymfokusering till kundutveckling och kundfokus. Deras produktivitetsutveckling och samarbetsvillighet har en stor betydelse för att generera en välfungerande interaktion med sina kunder. Sålunda kan en koppling mellan deras egen produktion och deras kunders behov utvecklas. Det kommer sannolikt att bli mycket kostsamt och svårt för träindustrin att försöka bearbeta den svenska och europeiska marknaderna utan att använda byggvaruhuskedjorna som marknadskanal. Byggvaruhuskedjornas ökade konsumentfokus och riktade marknadsföring medför enligt dem själva en expansion av marknaden samtidigt som prismedvetenheten och kraven från GDS- och byggmaterialmarknaderna ökar. Byggvaruhuskedjorna verkar alltmer fungera som systemintegratör och anser själva att de känner av en större makt gentemot sina leverantörer. Byggvaruhuskedjorna förefaller dock svårare att definiera som antigen mega-retailers eller category-killers. Branschgränserna blir alltmer oklara och det blir sålunda svårare att avgöra vilka företag som specifikt kan klassificeras att tillhöra bygghandeln Den nationella bygghandeln blir samtidigt alltmer internationell och sammanfattningsvis verkar en marknadskanal med nya funktioner och strukturer att utvecklas.</p>

This thesis reconstructs the concept of International Non-Governmental Organization (INGO) accountability to beneficiaries through the development of a strategic model for INGO accountability to beneficiaries. It works through the history and arguments surrounding the rise of the debate around whether INGOs should be held accountable to their beneficiary populations. Unique definitions are developed for the terms and concepts related to this topic and a framework for understanding the strategic model for INGO accountability to beneficiaries is outlined: Accountable to whom? Accountable for what? Accountable how? A practical example of an internal assessment for measuring an INGO's accountability to beneficiaries is examined, analyzing data from Mercy Corps' internal accountability to beneficiaries survey conducted in 2010. This thesis defines accountability to beneficiaries as the process of justifying and being responsible for the manner and results of one's actions to any individual or group who is a member of the society whose interests the project or program is intended to promote. The main conclusions from this thesis are that the traditional model should be expanded to be more strategic and include a) a broader beneficiary and stakeholder population who may be affected, either positively or negatively, by the actions of an INGO, b) the actions of all members of the organization, and c) the enduring impacts of their work over time. Accountability to beneficiaries is a concept that can be applied to all INGO projects in a way that requires minimal resources and will ultimately improve the quality of the services delivered.

Biogas is largely utilised as vehicle fuel in public bus transport in Sweden today. This study investigates opportunities and barriers for continued domestic use and production of biogas, in relation to the ongoing electrification of public bus transport. The analysis is based on interviews with actors in public transport and the biogas sector, experts on biogas systems, and representatives for alternative user segments. Three regions were chosen as case-studies for investigations of prospects in public transport, i.e. Stockholm, Västra Götaland and Skåne, though alternative uses were studied from a national perspective. In addition to public transport, considered uses include road transport, sea transport, industries, and electricity and heat production. The study identifies a broad agreement among stakeholders that renewable resources should be implemented where they provide most benefits from a system perspective. Therefore, electric public buses are valued in urban environments, while biogas solutions are found suitable for regional routes. Biogas is further viewed as environmentally beneficial in all user segments except continuous electricity and heat production, where it largely would replace renewable rather than fossil sources. Regarding costs and competitiveness, probable future uses are identified within light and heavy-duty road transport, and in consumer-oriented industries, i.e. the food industry. Economic support in policy instruments is further considered essential for continuous development of the Swedish biogas sector, though current influential instruments, e.g. the tax exemption, are described as short-term and unpredictable. The willingness to pay for the collected societal benefits of biogas further decrease in transitions from public to private consumers, and as biogas solutions simultaneously are linked with limited or uncertain competitiveness in these sectors, risks prevail that such transitions could imply stagnations and declines in biogas use and production, given today’s situation.<br>Idag används biogas till stor del som drivmedel för bussar inom kollektivtrafik i Sverige. Denna studie undersöker möjligheter och hinder för en fortsatt nationell användning och produktion av biogas, i samband med att bussar inom kollektivtrafiken nu elektrifieras. Analysen är baserad på intervjuer med aktörer inom kollektivtrafiken och biogassektorn, sakkunniga inom biogas, och alternativa användare av biogas. Tre regioner, Stockholm, Västra Götaland och Skåne, valdes som fallstudier för analys av möjligheter för fortsatt användning inom kollektivtrafiken. Alternativa användningar studerades istället ur ett nationellt perspektiv, och inkluderade vägtransporter, sjöfart, industri och el- och värmeproduktion. Studien visar att det råder enighet mellan intervjupersoner att förnybara resurser över lag ska användas där de medför störst samhällsnytta sett till samhället i stort. Inom kollektivtrafiken beskrivs elbussar därför som fördelaktiga i stadsmiljöer, medan biogas ses som lämpligt i regional trafik. Biogas framställs dessutom som miljömässigt fördelaktigt i alla alternativa användningsområden utom kontinuerlig el- och värmeproduktion, eftersom då främst förnybara och inte fossila resurser ersätts. Med hänsyn till kostnader och konkurrenskraft ses lätta och tunga transporter tillsammans med kundnära industrier, t.ex. livsmedelsindustrin, som troliga framtida användningsområden för biogas. Ekonomiskt stöd från styrmedel bedöms vara nödvändigt för en fortsatt utveckling av biogassektorn i Sverige, även om dagens styrmedel, t.ex. skattebefrielsen, beskrivs som kortsiktiga och oförutsägbara. Betalningsviljan för biogasens samlade samhällsnyttor minskar också vid en övergång från offentliga till privata kunder. Eftersom biogas därtill har en begränsad eller osäker konkurrenskraft jämtemot andra alternativ i de privata segmenten, identifierar denna studie risker för stagnation eller nedgång i användning och produktion av biogas vid en eventuell utfasning från den offentliga sektorn, givet dagens situation.

This exegesis examines the proposition that playwriting is an entrepreneurial activity when combined with the role of producer. The thesis demonstrates that, when a playwright combines the two roles and considers the development of a network of relationships in the process, positive steps can be made towards the marketing of a work and the career progression of the playwright. The issues of marketing and career progression are considered in a regional context. The thesis comprises the creation of a full-length theatrical work through the MA (Research) Program at Queensland University of Technology and an analysis of that journey in the context of regional theatre practice in Queensland. Nicolas Bourriaud’s theory of the Relational Aesthetic is used as a way of charting my practice and of examining how this approach might be appropriate to theatre-making in regional Australia. The paper establishes strategies by which the playwright, when also undertaking the role of producer, might manage the complex set of circumstances and interactions between the work, the community and the industry. Using practice-led research methodologies, the exegesis examines the process of the creation of a new play, Sinking, and explores, through the use of an autobiographical case study, what the process has meant to the author’s development as a playwright over a fifteen month period. The paper uses a network map to explore the interactions created through a rehearsed reading of the first draft of the play in October 2006 and, in doing so, demonstrates how a close engagement with the community formed the basis of the entrepreneurial strategy. The exegesis demonstrates that Bourriaud’s work connects very closely with the author’s practice and examines how the approach might be useful for other regional arts practitioners, particularly those in the early stages of their careers. The research aims to identify how the creation of the play, and the subsequent interactions generated within a regional community, can lead to opportunities to create connections both within the author’s place of residence and in broader theatre industry contexts, nationally and internationally, in order to provide commercial and professional outcomes.

This exegesis examines the proposition that playwriting is an entrepreneurial activity when combined with the role of producer. The thesis demonstrates that, when a playwright combines the two roles and considers the development of a network of relationships in the process, positive steps can be made towards the marketing of a work and the career progression of the playwright. The issues of marketing and career progression are considered in a regional context. The thesis comprises the creation of a full-length theatrical work through the MA (Research) Program at Queensland University of Technology and an analysis of that journey in the context of regional theatre practice in Queensland. Nicolas Bourriaud’s theory of the Relational Aesthetic is used as a way of charting my practice and of examining how this approach might be appropriate to theatre-making in regional Australia. The paper establishes strategies by which the playwright, when also undertaking the role of producer, might manage the complex set of circumstances and interactions between the work, the community and the industry. Using practice-led research methodologies, the exegesis examines the process of the creation of a new play, Sinking, and explores, through the use of an autobiographical case study, what the process has meant to the author’s development as a playwright over a fifteen month period. The paper uses a network map to explore the interactions created through a rehearsed reading of the first draft of the play in October 2006 and, in doing so, demonstrates how a close engagement with the community formed the basis of the entrepreneurial strategy. The exegesis demonstrates that Bourriaud’s work connects very closely with the author’s practice and examines how the approach might be useful for other regional arts practitioners, particularly those in the early stages of their careers. The research aims to identify how the creation of the play, and the subsequent interactions generated within a regional community, can lead to opportunities to create connections both within the author’s place of residence and in broader theatre industry contexts, nationally and internationally, in order to provide commercial and professional outcomes.

Dans le courant de la théorie culturelle de la consommation (CCT), cette thèse explore la relation du consommateur à son système de consommation et s'emploie à décrire sous quelle forme de valorisation le consommateur l'exploite dans l'expérience. La première partie, qualitative, s'attache à explorer la nature de la relation du consommateur à son système d'objets (la garde-robe dans notre cas) à travers une étude anthropologique et une étude sémiotique réalisées durant les phases d'utilisation (filmées, photographiées et retranscrites) des systèmes de consommation. La seconde partie, quantitative, explore la sédimentation de valeur propre à l'exploitation d'un système au cours de différentes expériences de consommation : l'utilisation et le magasinage, envisagées dans le prêt-à-porter. Les résultats montrent une valorisation du système associée à la composante organisationnelle (traditionnellement décrite comme utilitaire) de la valeur à travers la recherche d'attributs d'interopérabilité des produits entre eux. Trois instruments de mesure sont adaptés et exploités dans une proposition de typologie. Nos données nous autorisent à valider la fiabilité des instruments de mesure adaptés et à identifier une typologie croisée de profils de magasinage et d'utilisation.

日本企業の職場において個別化された仕事・労働条件決定のルールの構造を記述するフレーム、そして青木昌彦が展開した組織アーキテクチュアとコーポレートガバナンスの分析枠組みを労使関係・労働組合機能の分析に活用できるよう詳細化したフレームを提起し、企業別労働組合が個別化する労働条件決定における合意形成に向けてどのような役割を果たしているのかを賃金制度の労使協議・労働時間決定・経営参加の事例を展開した上で明らかにした。<br>博士(産業関係学)<br>Doctor of Philosophy in Industrial Relations<br>同志社大学<br>Doshisha University

Par rapport aux exigences de plus en plus importantes relatives au Maintien en Condition Opérationnelle d'un système industriel, le processus de maintenance joue un rôle fondamental pour l'amélioration de la disponibilité, de la productivité, etc. Pour essayer de contrôler au mieux ces performances, les responsables de maintenance doivent donc être capables de choisir les stratégies de maintenance et les ressources à mettre en oeuvre les plus adaptées aux besoins. Dans un objectif d'aide à la prise de décisions en maintenance, les travaux présentés dans ce mémoire ont pour objet de proposer une méthodologie pour l'élaboration d'un modèle support permettant par simulation d'évaluer les différentes stratégies. La valeur ajoutée de la méthodologie réside dans l'unification, à base de modèles relationnels probabilistes (PRM), des différents types de connaissance nécessaires à la construction de ce modèle d'évaluation. Ce dernier est ainsi construit à partir de motifs génériques et modulables représentatifs des variables décisionnels du système industriel (système principal) et de son système de maintenance. Ces motifs, par instanciation, facilitent la construction des modèles d'applications spécifiques. Cette méthodologie, issue du projet ANR SKOOB, est testée sur le cas applicatif de la maintenance d'un système de production de ferment<br>Nowadays, the importance of the maintenance function has increased, due to the requirements on the maintain in operational conditions phase (MCO) of the system-of-interest (SI). As well as for the relevant role of maintenance in improving availability, performance efficiency, total plant availability, etc. To control performances, maintenance managers should be able to make some choices about the maintenance strategies and the resources that can fulfil the requirements. Within this context, we propose a methodology to formalize a model allowing to perform simulation to assess maintenance strategies. The scientific contribution of our work is that this approach unify by using a probabilistic relational model (PRM), different kind of knowledge needed to assess maintenance strategies. Knowledge is presented as generic and modular patterns based on PRM. These patterns integrate relevant decisional variables of the system of interest and of its maintenance system. This approach eases the modeling phase for a specific application. This methodology is one of the results of the project ANR SKOOB. This approach was tested on an industrial case for the maintenance of a harvest production process

L’objectif de cette thèse est d’interroger la controverse autour de l’élevage et d’en étudier sa dynamique pour analyser le processus par lequel elle aboutit à une transformation des normes sociales. Pour cela, la controverse est abordée par une analyse systémique permettant de rendre compte de la complexité des relations causales entre ses multiples dimensions et ses différentes échelles d’expression. Les techniques de collecte et d’analyse des données reposent sur des méthodes qualitatives et quantitatives pour cerner au plus près les processus sociaux étudiés. Une analyse sociohistorique permet d’ancrer le processus de transformation des normes dans le long terme et montre que, depuis le XIXème siècle, le système productiviste suscite des incertitudes quant à son application dans le domaine agricole, en particulier dans ses conséquences sur les animaux et l’environnement. La description des éléments de la controverse montre qu’elle se structure autour d’incertitudes scientifiques et éthiques auxquelles les parties prenantes de la controverse, que sont le monde de l’élevage et le monde associatif, doivent apporter des réponses. L’analyse de l’audience de la controverse auprès du public permet d’identifier une variété des manières de penser l’élevage, qui s’exprime au sein d’un forum hybride dans lequel une multitude d’acteurs contribuent à donner du sens à l’activité. Les rapports de force entre les acteurs déséquilibrent toutefois les capacités de chacun à influencer cette construction des normes. Globalement, c’est vers une prise de distance avec une forme d’élevage perçue comme industrielle et artificielle qu’évoluent les normes règlementaires, professionnelles et culturelles<br>The objective of this thesis is to question the controversy about livestock farming and to study its dynamic to then analyse the process by which this controversy results in a transformation of social norms. For that purpose, the controversy is addressed by a systemic analysis that enables to reflect the complexity of causal relations between its various aspects and its different scales of expression. Techniques of data collection and analysis lie on qualitative and quantitative methods in order to understand more precisely the social processes studied. A sociohistorical analysis enables to integrate the process of norms transformation in the long run and to show that, since the 19th century, the productiondriven system creates uncertainty regarding its application in the agricultural area, mainly in its consequences on animals and the environment. The description of the controversy elements shows that the controversy is structured around scientific and ethical uncertainties. Stakeholders of the controversy (the livestock sector and the associative sector) must come up with some answers to these scientific and ethical uncertainties. The analysis of the interest of the public for this controversy enables to identify a variety of ways of thinking the livestock farming that express among a hybrid forum in which a large number of actors contribute to make sense to this activity. However, power relations between the actors unbalance the capacities of each one to influence this norms construction. Globally, regulatory standards, professional and cultural norms are changing towards a distancing with a livestock farming form that is perceived as industrial and artificial

L'etude porte sur la variation de la conductivite electrique des systemes borotellurates et borophosphates suivants : lio::(2)-b::(2)o::(3)-te::(2)o::(4) et li::(2)o-b::(2)o::(3)-p::(2)o::(6)-lix (x=f, cl, br). L'effet de formateur mixte pour le premier systeme et l'effet de sel dopant dans le second systeme ont ete interpretes a l'aide de la theorie de l'electrolyte faible et d'un modele de solutions regulieres

Considérant l’environnement numérique qui se caractérise par la convergencedes modes et des formes discursifs, à quels cadres les auteurs et les lecteurs héritiers de la bande dessinée se référent-ils et de quelle manière s’y réfèrent-ils ? Il s'agit de comprendre comment des auteurs confrontés à de nouveaux dispositifs de publication produisent le sens commun nécessaire à la création de récits numériques dont les lecteurs parviennent à partager les standards de transcription, tirent des routines d’usage pour leur interprétation, et jugent attrayante la sélection et la mise en forme des évènements racontés. Après avoir présenté lecontexte dans lequel ont émergé les premiers récits identifiés comme des « bandes dessinées numériques de création », l'étude porte sur l'analyse indexicale d'entretiens conduits auprès des auteurs et des lecteurs de deux de ces récits. L'analyse fait apparaître l'originalité des assemblages de cadres de références opérés par les auteurs et reconnus de leurs lecteurs. Cette étude montre ainsi l'importance des dynamiques de production de sens dans l'invention et l'adoption de nouvelles formes narratives. Le retour critique sur ce travail soulève plusieursquestions méthodologiques, notamment quant à la place du chercheur en tant qu'acteur engagé dans la production de sens, mais aussi quant à la prépondérance accordée au mot dans ce type d'étude, et enfin quant aux modalités d'entretien les plus favorables à la recherche et à l'élucidation des marques indexicales par lesquelles s'expriment les cadres de référence des acteurs<br>What are the frames to which authors inspired by the comics legacy refer inthe digital environment, characterized by the convergence of media and discursive forms ? How do they refer to such frames in order to make sense and to tell digital stories from which readers are able to share the standards of translation, find routines for their interpretation, and feel entertained by the selection and the arrangement of events ? After setting the context in which emerged the first accounts identified as « original digital comics », the study focuses on the indexical analysis of interviews with authors and readers of two such stories. The analysis reveals the originality of the frames arrangements made by the authors and recognized by their readers. This study shows the importance of sensemaking activities for the invention and adoption of new narrative forms. The critical review of this work raises several methodological issues, particularly regarding the place of the scientist as an actor engaged in the sensemaking activity, but also about the the importance given to words in this kind of researches, and finally about the appropriate interview methods in order to find and explain indexical marks leading to the actors' frames

After facing the economic recession, the South–African and global business sectors started revaluating their human capital and the positions they represent within an organisation. Each individual now had to prove that they contributed towards the organisation’s bottom line, as each and every cent had to be counted and accounted for. Some functions within organisations could easily prove their contribution towards the bottom line by providing production or sales outputs. The public relations practitioners and the corporate communication efforts they offered, however, faced a bleak future, as their contribution towards the tangible assets was very rarely recognised (Kim, 2000:276). The financial services sector however, in which an advisor’s contribution towards the organisational bottom line is easily quantified, started to acknowledge the need for this sector to improve upon its ‘softer’ intangible assets such as client communication and client relationships. The sector believes that communication establishes relationships, and sound client relationships is the only way to sell financial products and services, as people seldom entrust their life earnings or financial dreams to strangers (Christiansen & DeVaney, 1998:7). Public relations practitioners know how to use communication optimally in the quest for building client relationships, and financial services need those skills in order to sell their products and contribute towards the bottom line. These two functions could thus work together towards the achievement of their goals - public relations to prove their bottom line contribution, and the financial services sector towards improving client relationships. These statements led to the general Research Question of this study: “What is the nature of the relationship between (i) corporate communication efforts, (ii) client communication satisfaction and (iii) client relationship satisfaction, and these concepts’ relationship to (iv) client economic contribution, within a financial services organisation?” This Research Question is answered from the systems theory as meta–theory with the support of the strategic communication, excellence and relationship management theories, and Futurum Financial Group (FFG) services as the financial services organisation for this study. A qualitative and quantitative research approach was followed to establish the constructs, and the relationships between the constructs. The Financial Advisors and public relations practitioner in FFG have a good understanding of the need for strategic communication efforts, and a relationship between their efforts and the client communication satisfaction and client relationship satisfaction could therefore be indicated. A further relationship between the client communication satisfaction and client relationship satisfaction and the client economic contribution was also established. Recommendations to improve the situation within FFG included a better focus on database administration, corporate communication consistency, Financial Advisor diligence, and providing clients with more frequent updates regarding their financial situation. The greatest strengths were client–advisor trust and corporate communication professionalism. This study thus contributes to the argument that communication efforts add tangibly, by means of client economic contribution, to the organisation’s bottom line, within the financial services industry. The study furthermore provides some recommendations for the financial services industry to improve their communication skills in order to build client relationships.<br>Thesis (M.A. (Communication Studies))--North-West University, Potchefstroom Campus, 2011.

This thesis and its corresponding art installation, Lessons from Ziggy, attempts to deconstruct the variables prevalent within several complex systems, analyze their transformations, and propose a methodology for reasserting the soap box within the display pedestal. In this text, there are several key and specific examples of the transformation of various signifiers (i.e. media-bred fear’s transformation into a political tactic of surveillance, contemporary freneticism’s transformation into complacency, and community’s transformation into nationalism as a state weapon). In this essay, all of these concepts are contextualized within the exponential growth of new technologies. That is to say, all of these semiotic developments must be framed within the post-Internet sphere.