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1

Prasad, H. N. Information needs and users. Varanasi: Indian Bibliographic Centre, 1992.

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2

King, David. Unmet needs of ILLINET users. Springfield, Ill: Illinois State Library, 1987.

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3

Yates-Mercer, Penelope A. Information needs of rural users: An update. [London]: British Library Research and Innovation Centre, 1998.

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4

Landers, Dońal M. Hospital information systems: Are clinical end-users needs being satisfied? Dublin: University College Dublin, 1992.

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5

Pejtersen, Annelise Mark. The Book House: Modelling users' needs and search strategies as a basis for system design. Roskilde, Denmark: Risø National Laboratory, 1989.

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6

Albers, Michael J. Communication of complex information: User goals and information needs for dynamic Web information. Mahwah, N.J: Lawrence Erlbaum Associates Pub., 2005.

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7

Hollywood, John S. Supplying information: Managing information networks to meet user and mission needs. Santa Monica, CA: RAND, 2003.

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8

Ridgway, Jim. Research needs for educational uses of information technology. Lancaster: ESRC-ITE Programme, Department of Psychology, University of Lancaster, 1986.

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9

American Institute of Certified Public Accountants. Special Committee on Financial Reporting. The information needs of investors and creditors: A report on the AICPA Special Committee's study of the information needs of today's users of financial reporting. New York, N.Y: AICPA Special Committee on Financial Reporting, 1993.

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10

National Workshop for Stakeholders and End-Users of Botanical Information and Herbaria (1st 2002 National Herbarium, Pretoria, Gauteng, South Africa). Addressing the needs of the users of botanical information: Proceedings of a National Workshop for Stakeholders and End-Users of Botanical Information and Herbaria : National Herbarium, Pretoria, Gauteng, South Africa, 6-8 February 2002. Pretoria, South Africa: Southern African Botanical Diversity Network, 2002.

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11

Board, Information Technology Advisory. User requirements: A consultation by the working party of t he Information Technology AdvisoryBoard to determine the needs of users of IT. London: Department of Trade & Industry, 1990.

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12

Calvert, Philip. Analysing what your users need: A guide for librarians and information managers. London: Facet, 2005.

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13

Lempert-Lenderink, J. The supply and demand of social science information in the Netherlands: An exploratory research into the supplyof social science information and the needs of its users. Amsterdam: North-Holland Publishing Company, 1988.

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14

Terminology, IUFRO Subject Group S6 03 Information Systems and. Information systems for forestry-related subjects: Access, search techniques and user needs. Birmensdorf: IUFRO Subject Group S6.03., 1988.

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15

Lempert-Lenderink, J. The supply and demand of social science information in the Netherlands: An exploratory research into the supply of social science information and the needs of its users. Amsterdam: North-Holland, 1988.

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16

Onishi, Ken. Userʼs needs for systems integration and evaluation of systems integratorsʼ capabilities. Cambridge, Mass: Program on Information Resources Policy, Harvard University, Center for Information Policy Research, 1991.

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17

Office, General Accounting. Federal information: User's current and future technology needs : fact sheet for the chairman, Joint Committee on Printing, U.S. Congress. Washington, D.C: GAO, 1988.

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18

Arthur, Karshmer, Peňáz Petr, Zagler Wolfgang, and SpringerLink (Online service), eds. Computers Helping People with Special Needs: 13th International Conference, ICCHP 2012, Linz, Austria, July 11-13, 2012, Proceedings, Part I. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012.

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19

Arthur, Karshmer, Peňáz Petr, Zagler Wolfgang, and SpringerLink (Online service), eds. Computers Helping People with Special Needs: 13th International Conference, ICCHP 2012, Linz, Austria, July 11-13, 2012, Proceedings, Part II. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012.

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20

J, Kirwan Lisa. The impact of end-user information technology on the training needs of paraprofessional staff in further education college libraries. Birmingham: University of Central England in Birmingham, 1998.

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21

Matu, M. S. The strategic analysis of marketing information needs and the use of end user computing to achieve competitive advantage at RS Components. Leicester: Leicester Polytechnic, 1992.

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22

Cirinnà, Chiara, and Maurizio Lunghi, eds. Cultural Heritage on line. Florence: Firenze University Press, 2010. http://dx.doi.org/10.36253/978-88-6453-187-8.

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The 2nd International Conference "Cultural Heritage online – Empowering users: an active role for user communities" was held in Florence on 15-16 December 2009. It was organised by the Fondazione Rinascimento Digitale, the Italian Ministry for Cultural Heritage and Activities and the Library of Congress, through the National Digital Information Infrastructure and Preservation Program - NDIIP partners. The conference topics were related to digital libraries, digital preservation and the changing paradigms, focussing on user needs and expectations, analysing how to involve users and the cultural heritage community in creating and sharing digital resources. The sessions investigated also new organisational issues and roles, and cultural and economic limits from an international perspective.
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23

All India Library Conference (49th 2003 Bundelkhand University). Responding to users' need in changing information landscapes: Sojourn of libraries from palm-leaf to palm-top : seminar papers, 49th All India Library Conference, Bundelkhand University, Jhansi, 29 Dec. 2003-1 Jan. 2004. Edited by Laxman Rao N, Shokeen Ashoo, and Indian Library Association. Delhi: Indian Library Association, 2004.

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24

Singleton, F. Climate applications: On user requirements and need for development. [Geneva]: World Meteorological Organization, 1989.

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25

Singleton, F. Climate applications: On user requirements and need for development. Geneva: World Meteorological Organization, 1989.

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26

Consultants, Monteith Planning. Whitby Public Library: Needs assessment of users and space needs evaluation. London, Ont: Monteith Planning Consultants, 2001.

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27

Committee, OGRIP's Users and Uses. OGRIP's Users and Uses Committee's selective survey of GIMS users. Columbus: Ohio Geographically Referenced Information Program, 1993.

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28

Bentley, Trevor J. Defining management's information needs. London: Chartered Institute of Management Accountants, 1990.

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29

Kahan, James P. Understanding commanders' information needs. Santa Monica, CA: Rand/Arroyo Center, 2000.

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30

Blake, Monica. Information needs of homeworkers. (London): (British Library), 1993.

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31

Kahan, James P. Understanding commanders' information needs. Santa Monica, Calif: Rand Corporation, 1989.

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32

Jones, David B. The needs of users of governmental financial reports. Stamford, Conn. (P.O. Box 3821, Stamford 06905-0821): Governmental Accounting Standards Board of the Financial Accounting Foundation, 1985.

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33

Defense Technical Information Center (U.S.). Handbook for users. Alexandria, Va: Defense Technical Information, Defense Logistic Agency, 1989.

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34

Defense Technical Information Center (U.S.). Handbook for users. Alexandria, Va: Defense Technical Information Center, Defense Logistics Agency, 1990.

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35

Tuominen, Kirsti. Children, libraries, and information technology: Results of user need analyses. Helsinki: Association of Finnish Local and Regional Authorities, 1997.

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36

NODC users guide. [Washington, D.C.?: National Oceanographic Data Center], 1985.

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37

Service, Canadian Security Intelligence. Globalization and Japan's information needs. Ottawa, Ont: Canadian Security Intelligence Service = Service canadien du renseignement de sécurité, 1993.

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38

Burrus, Barri B. Information needs for consumer choice. Research Triangle Park, N.C: Research Triangle Institute, 1998.

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39

Raddon, Rosemary. Information needs of refugee groups. [London]: British Library Research and Innovation Centre, 1998.

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40

Laloo, Bikika Tariang. Information Needs, Information Seeking Behaviour and Users. Ess Ess Publications, 2002.

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41

D, Evans C., Meek B. L, Walker Raymond S, and Hopkinson A, eds. User needs in information technology standards. Oxford: Butterworth Heinemann, 1993.

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42

Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information. Lawrence Erlbaum, 2004.

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43

Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information. Lawrence Erlbaum, 2004.

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44

S, Hollywood John. Supplying Information: Managing Information Networks to Meet User and Mission Needs. Rand Corporation, 2004.

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45

National Research Council (U.S.). Committee on Human Factors., ed. Research needs on the interaction between information systems and their users: Report of a workshop. Springfield, Va: National Technical Information Service, U.S. Dept. of Commerce, 1985.

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46

Information Access And Library User Needs In Developing Countries. Idea Group,U.S., 2013.

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47

Boden, Kate. Developing the library of the Institute of World Concerns to meet the information needs of its users. 1992.

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48

Reynolds, Jack. Assessing information needs: User's guide (Primary health care management advancement programme). Aga Khan Foundation, 1993.

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49

Analysing What Your Users Need: A Guide for Librarians And Information Managers. Library Assn Pub Ltd, 2008.

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50

Sahay, Sundeep, T. Sundararaman, and Jørn Braa. The ‘Information-Use Problematic’ in Health Information Systems. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198758778.003.0003.

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It is well understood that use of information is essential not only for justifying the investments made in building information systems, but they are also essential for improving the quality and equity of healthcare delivery. The paradox is that there is a data overload that impedes relevant information use, and to solve this more IT systems are deployed, thus creating more data, which further confounds the information use problem. One reason for this is that health information systems in LMICs are typically not conceived as built for users at different levels with varying needs, but primarily to satisfy the monitoring and control needs of central apex authorities and funding agencies. While in recent years, tremendous improvements have been made in LMICs, there still tends to exist a weak understanding and use of indicators, poor data quality that is all too readily and mistakenly attributed to non-truthful reporting when there are many other remediable factors at work. The Expanded PHI approach seeks to address these issues. It posits that meanings can be best made only through ‘conversations over data’, and user friendly systems requires ‘communities of practice’ to build and sustain.
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