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1

Kamala, Peter Nasiema, Christa Wingard, and Christo Cronje. "Users’ corporate environmental information needs." South African Journal of Economic and Management Sciences 19, no. 4 (November 25, 2016): 579–91. http://dx.doi.org/10.4102/sajems.v19i4.1312.

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Most listed South African companies appear to have embarked on environmental reporting without enquiring what the users’ needs are. If users’ needs are not determined prior to reporting, it is unlikely that the resulting reports will meet those needs. Using a questionnaire, this study investigated the environmental information needs of South African users of environmental reports. The study was deemed necessary to unveil users’ preferences which, if incorporated in reports, could enhance their perceived decisionusefulness, thus increasing readership. The results of the survey revealed that users need balanced environmental information that identifies and describes key, relevant issues and that is both specific and accurate. In addition, users need future-oriented information that identifies and addresses key stakeholders’ concerns, and which demonstrates the integration of environmental issues into core business processes. Furthermore the information should be summarised in an integrated annual report and posted on a company’s website. Based on its findings, this study recommends that standard setters and regulators should recognise that both financial and non-financial users need decision-useful environmental reports. Disclosure standards and regulations should therefore be amended to accommodate this reality.
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Brewer, Michael J., Annette Hollingshead, Jenny Dissen, Najimah Jones, and Laura F. Webster. "User Needs for Weather and Climate Information: 2019 NCEI Users’ Conference." Bulletin of the American Meteorological Society 101, no. 5 (May 1, 2020): E645—E649. http://dx.doi.org/10.1175/bams-d-19-0323.1.

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Kebede, Gashaw. "The changing information needs of users in electronic information environments." Electronic Library 20, no. 1 (February 2002): 14–21. http://dx.doi.org/10.1108/02640470210418227.

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Slashcheva, N. A., S. A. Vlasova, and N. V. Mironova. "The information needs of users of scientific libraries." Scientific and Technical Information Processing 38, no. 4 (October 2011): 258–64. http://dx.doi.org/10.3103/s0147688211040034.

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Liu, Rey-Long, and Wan-Jung Lin. "Mining for interactive identification of users’ information needs." Information Systems 28, no. 7 (October 2003): 815–33. http://dx.doi.org/10.1016/s0306-4379(02)00100-x.

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James, D. T. D. "Potential users' needs for information about expert systems." Applied Ergonomics 21, no. 3 (September 1990): 227–30. http://dx.doi.org/10.1016/0003-6870(90)90006-j.

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Dygaszewicz, Janusz, and Krystyna Podedworna. "Diagnosing the needs of users of statistical information." Wiadomości Statystyczne. The Polish Statistician 60, no. 12 (December 28, 2015): 36–48. http://dx.doi.org/10.5604/01.3001.0014.8255.

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This article presents a methodology to anticipate the needs of users, which describes the objectives, scope and mode of collecting information and its development and use. Diagnosing the user needs is defined as a process supported by appropriate IT tools, implemented in a systematic and planned manner, using all available data sources. The use of the results of the diagnosis in the next stages of statistical work will allow to customize the information offer to the expectations of customers while maintaining maximum flexibility when dealing with larger volumes of information, and thereby ensure the high reference quality of statistical information.
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A. Kalisdha, A. Kalisdha. "Information Need and Information Seeking Behavior of Users in a Library and Information System." International Journal of Scientific Research 2, no. 11 (June 1, 2012): 274–76. http://dx.doi.org/10.15373/22778179/nov2013/87.

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Macewan, Bonnie. "Understanding users’ needs and making collections choices." Library Collections, Acquisitions, and Technical Services 23, no. 3 (September 1999): 315–20. http://dx.doi.org/10.1016/s1464-9055(99)00039-1.

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Macewan, Bonnie. "Understanding users’ needs and making collections choices." Library Collections, Acquisitions, & Technical Services 23, no. 3 (September 1999): 315–20. http://dx.doi.org/10.1080/14649055.1999.10765582.

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Song, Shuang, Andy Dong, and Alice Agogino. "Modeling Information Needs in Engineering Databases Using Tacit Knowledge." Journal of Computing and Information Science in Engineering 2, no. 3 (September 1, 2002): 199–207. http://dx.doi.org/10.1115/1.1528921.

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Online resources of engineering design information are a critical resource for practicing engineers. These online resources often contain references and content associated with technical memos, journal articles and “white papers” of prior engineering projects. However, filtering this stream of information to find the right information appropriate to an engineering issue and the engineer is a time-consuming task. The focus of this research lies in ascertaining tacit knowledge to model the information needs of the users of an engineering information system. It is proposed that the combination of reading time and the semantics of documents accessed by users reflect their tacit knowledge. By combining the computational text analysis tool of Latent Semantic Analysis with analyses of on-line user transaction logs, we introduce the technique of Latent Interest Analysis (LIA) to model information needs based on tacit knowledge. Information needs are modeled by a vector equation consisting of a linear combination of the user’s queries and prior documents downloaded, scaled by the reading time of each document to measure the degree of relevance. A validation study of the LIA model revealed a higher correlation between predicted and actual information needs for our model in comparison to models lacking scaling by reading time and a representation of the semantics of prior accessed documents. The technique was incorporated into a digital library to recommend engineering education materials to users.
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Byrd, Terry Anthony, and Michael D. Ikerd. "Educational Needs of Information Systems Personnel and End-Users." Public Productivity & Management Review 16, no. 2 (1992): 191. http://dx.doi.org/10.2307/3380991.

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13

Dev Singh, Gur, and Anil Kumar. "Information Needs and Seeking Behaviour of Village Library Users." SRELS Journal of Information Management 56, no. 5 (October 31, 2019): 266. http://dx.doi.org/10.17821/srels/2019/v56i5/146556.

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Blakemore, M., and L. McKeever. "Users of official European statistical data - investigating information needs." Journal of Librarianship and Information Science 33, no. 2 (June 1, 2001): 59–67. http://dx.doi.org/10.1177/0961000014244892.

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15

Zhao, Yang, Shengli Deng, Ting Gao, and Ruoxin Zhou. "Research on user needs for mobile information services in Chinese university libraries." Electronic Library 34, no. 4 (August 1, 2016): 617–35. http://dx.doi.org/10.1108/el-12-2014-0222.

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Purpose This paper aims to investigate the service demand of existing users and potential users for mobile information services provided by university libraries in China. The primary objective is to explore the impact of user experience on user needs, which is conducted by a comparison between two user groups over their needs from three aspects – service function, service mode and information content. Design/methodology/approach Data were collected from 353 library users from ten Chinese universities via questionnaires. Based on the user needs model, three dimensions of user needs were established for mobile information services and 26 measurement items were generated through a review of the literature. Furthermore, based on frequency analysis, independent samples t-test and the calculation of need rate, the demand differences in mobile information services between existing and potential users were explored. Findings Significant differences existed in the needs for service functions and service modes of mobile information services between existing users and potential users. Existing users cared more about such characteristics as intelligence, personalization and the variety of mobile services. Potential users, in contrast, concerned themselves more with the usability of mobile services and similarity to traditional information services. These two user groups showed little difference in the needs for information content, as they both have strict requirements for specialty, richness in and quality of information resources in mobile network environments. Originality/value Previous research on user needs for mobile libraries services has been primarily conducted from the perspectives of existing users. This study, however, compared the needs of existing and potential users based on their previous experiences, which can help libraries to know better what their users need and improve the quality of mobile information services to meet those needs. This can also make existing users more willing to use the services and cultivate the usage habits of potential users at the same time.
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Mutinta Moyo, Lesley, and Ellysa Stern Cahoy. "Meeting the needs of remote library users." Library Management 24, no. 6/7 (September 2003): 281–90. http://dx.doi.org/10.1108/01435120310485995.

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17

Aliannejadi, Mohammad. "Modeling user information needs on mobile devices." ACM SIGIR Forum 53, no. 2 (December 2019): 98–99. http://dx.doi.org/10.1145/3458553.3458566.

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Recent advances in the development of mobile devices equipped with multiple sensors, together with the availability of millions of applications, have made these devices more pervasive in our lives than ever. The availability of the diverse set of sensors, as well as high computational power, enable information retrieval (IR) systems to sense a user's context, and personalize their results accordingly. Relevant studies show that people use their mobile devices to access information in a wide range of topics in various contextual situations, highlighting the fact that modeling user information need on mobile devices involves studying several means of information access. In this thesis, we study three significant aspects of information access on mobile devices. First, we focus on proactive approaches to modeling users for venue suggestion. We investigate three methods of user modeling, namely, content-based, collaborative, and hybrid, focusing on personalization and context-awareness. Our content-based model is based on multiple relevance scores derived from multi-modal information that we collected from multiple sources of information [1]. We further propose a two-phase collaborative ranking algorithm for leveraging users' implicit feedback while incorporating temporal and geographical information into the model [3]. We then extend our collaborative model to include multiple cross-venue similarity scores and combine it with our content-based approach to produce a hybrid recommendation [2]. Second, we introduce and investigate a new task on mobile search, that is, unified mobile search. We take the first step in defining, studying, and modeling this task by collecting two datasets [5, 4]. Our analyses show that a limited number of popular apps attract most of the search queries. We further observe notable differences between queries submitted to different apps. We show that query length and content differ among apps. We also show that 39% of search queries were done in Google Search, and it was the top choice of users in 35% of the tasks. Given that more than 71% of the defined tasks could be done with the current features of Google Search, this indicates that users prefer to search using a more specific app. Also, we conduct experiments on one of the main components of unified mobile search frameworks, which is target apps selection. To this end, we propose two neural approaches that learn high-dimensional app representations based on their respective queries. Finally, we address the conversational aspect of mobile search , where we propose an offline evaluation protocol and build a dataset for asking clarifying questions for conversational search [6]. Also, we propose a retrieval framework consisting of three main components: question retrieval, question selection, and document retrieval. The experiments and analyses indicate that asking clarifying questions should be an essential part of a conversational system, resulting in a high performance gain. In particular, experiments on the oracle model demonstrated that asking only one good clarifying question leads to over 150% relative improvement in terms of P@1 and nDCG@1. Moreover, we observed that asking clarifying questions improves the model's performance for a substantial percentage of the facets, even though a more effective retrieval model than the one we used could potentially improve the performance.
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18

Sullivan, Patricia, and Peggy Seiden. "Educating Online Catalog Users: The Protocol Assessment of Needs." Library Hi Tech 3, no. 2 (February 1985): 11–19. http://dx.doi.org/10.1108/eb047591.

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Bomhold, Catharine. "Mobile services at academic libraries: meeting the users’ needs?" Library Hi Tech 32, no. 2 (June 10, 2014): 336–45. http://dx.doi.org/10.1108/lht-10-2013-0138.

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Purpose – The purpose of this paper is to describe how academic libraries in the USA have responded to the rapidly evolving mobile environment and to determine if there is a noticeable, comprehensive pattern to instituting mobile services. Design/methodology/approach – The researcher surveyed library mobile services of 73 academic libraries at Carnegie Foundation rated RU/VH institutions. Based on this survey, the paper describes the current state of mobile services at very high research universities. Findings – While most academic libraries at research universities have some sort of mobile presence, what is offered is highly varied and is not predictable. There are still many notable University libraries that have no mobile presence. Practical implications – This study highlights the inconsistent nature of mobile services at research universities and identifies best practices in place at others. Originality/value – This is the first study to employ the Carnegie Foundation ratings of the university in which the library functions.
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Luca, Mihaela. "REGARDING THE USERS OF FINANCIAL STATEMENTS AND THEIR INFORMATION NEEDS." STUDIES AND SCIENTIFIC RESEARCHES. ECONOMICS EDITION, no. 13 (December 17, 2008): 49. http://dx.doi.org/10.29358/sceco.v0i13.17.

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In order to satisfy the information needs of users from inside and outside the organizations, accounting elaborated a proper method of generalization and synthesizing of information it produces, which involved the development of some appropriate tools, known as financial statements. For users outside the company, these are often the only source of information available directly from the organization. The knowledge of the interests of different categories of users has an important role in trying to improve the quality of financial statements, which should allow taking correct decisions based on the financial position, the results of economic and financial activity and the changes in the financial position of the company.
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Zavalina, Oksana, and Elena V. Vassilieva. "Understanding the Information Needs of Large-Scale Digital Library Users." Library Resources & Technical Services 58, no. 2 (April 24, 2014): 84. http://dx.doi.org/10.5860/lrts.58n2.84.

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This paper reports on the results of a comparative study of user search logs in two large-scale, domain-specific digital libraries functioning in the United States: the National Science Digital Library and Opening History. Results demonstrate varying levels of use of advanced search options and substantial differences in the search query lengths, search query frequencies, and distribution of search categories in queries. The empirical data on how the members of the target communities search can be used in deriving important information for domain-specific digital library developers’ decisions regarding both the details of information organization and support of various search features.
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Devadason, Francis Jawahar, and Pandala Pratap Lingam. "A Methodology for the Identification of Information Needs of Users." IFLA Journal 23, no. 1 (March 1997): 41–51. http://dx.doi.org/10.1177/034003529702300109.

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23

Liu, Rey-Long, and Wan-Jung Lin. "Erratum to: “Mining for interactive identification of users’ information needs”." Information Systems 29, no. 8 (December 2004): 719. http://dx.doi.org/10.1016/s0306-4379(03)00074-7.

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Otiono, Jennifer, Monsurat Olaosebikan, Orit Shaer, Oded Nov, and Mad Price Ball. "Understanding Users Information Needs and Collaborative Sensemaking of Microbiome Data." Proceedings of the ACM on Human-Computer Interaction 3, CSCW (November 7, 2019): 1–21. http://dx.doi.org/10.1145/3274470.

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Tuhina Choudhury, Tuhina Choudhury. "Information Needs and Seeking Behavior of Assam University Library Users." IOSR Journal of Humanities and Social Science 11, no. 6 (2013): 10–23. http://dx.doi.org/10.9790/0837-1161023.

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Romadhoni, Much, and Wahyu Andhyka Kusuma. "Elisitasi Kebutuhan Untuk Meningkatkan Kepuasan Pengguna Pada Sistem E-Learning Universitas Muhammadiyah Malang." Infotek : Jurnal Informatika dan Teknologi 4, no. 2 (July 31, 2021): 228–37. http://dx.doi.org/10.29408/jit.v4i2.3602.

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In recent years the use of information systems has changed very dramatically. Currently, many information systems are developed for various types of users. These various kinds of users have different characteristics, which makes it very difficult for organizations developing information systems to know the needs of their users. For this reason, a good and in-depth need elicitation is needed to really know the user's needs. The purpose of this study is to explore the needs of users in the E-Learning system of the University of Muhammadiyah Malang to increase user satisfaction of the system. In this study, several elicitation methods were used, namely interviews, storytelling, user personas, and storyboards. The interview method is carried out to explore the problems experienced by users when using the system. Then the results of the interview will be processed into a narrative form of storytelling and then poured into a persona document. By using the above method, you can dig deeper to get a sharper solution to the problems experienced by users. The results of these four methods have proven to be effective in the need elicitation process because these four methods are interrelated and complement each other. This study resulted in a storyboard containing recommended solutions from the results of the excavation of needs carried out on users of the University of Muhammadiyah Malang E-Learning system
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Lee, Jin Ha, Hyerim Cho, and Yea-Seul Kim. "Users' music information needs and behaviors: Design implications for music information retrieval systems." Journal of the Association for Information Science and Technology 67, no. 6 (April 7, 2015): 1301–30. http://dx.doi.org/10.1002/asi.23471.

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Ritter, Frank E., Andrew R. Freed, and Onida L. M. Haskett. "Discovering user information needs." Interactions 12, no. 5 (September 2005): 19–27. http://dx.doi.org/10.1145/1082369.1082385.

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Kitova, Juliet A., and Natalia R. Aprelikova. "Yandex Users’ Needs in Knowledge on Psychology." RUDN Journal of Psychology and Pedagogics 16, no. 4 (December 15, 2019): 618–33. http://dx.doi.org/10.22363/2313-1683-2019-16-4-618-633.

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Modern information technology space provides people with new opportunities for learning about the world, acquiring additional knowledge and satisfying cognitive needs. The paper analyzes the requests and characteristic features of the needs for knowledge on psychology of the Internet users in the Russian Federation. The study was conducted on the basis of the search queries in Yandex. The specific user requests demonstrate a heterogeneous level of interest in various branches of psychology, which allows highlighting the structural and substantial features of the respondents’ needs in psychology knowledge and the forms of obtaining the kind of knowledge they prefer. In general, the research results showed a high level of interest of the Internet users in knowledge on psychology, demonstrated their high orientation towards the search for useful information on personal development, professional activities and the development of favorable relationships with others. The data obtained indicate the most important areas of knowledge on psychology for a modern person and will be useful in the framework of psychological and educational theory and practice. The article points out that the study of the needs of the population in knowledge on psychology should be an integral part of the psychological community, which is responsible for the psychological well-being of people and the development of the psychological culture of society as a whole.
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Matrosova, Nataliia D., and Dmitry G. Shtennikov. "THE PERSONIFICATION OF THE USER’S INTERFACE: CLASSIFICATION VS. CLUSTERIZATION OF USERS OF ONLINE COURSES." ENVIRONMENT. TECHNOLOGIES. RESOURCES. Proceedings of the International Scientific and Practical Conference 2 (June 20, 2019): 218. http://dx.doi.org/10.17770/etr2019vol2.4080.

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Researchers compared the classification and the clusterization of users of online course for the personification of the users’ information system interface. When interacting with control and information systems, users may manifest individual features, including implicit characteristics that may affect one’s results within the system. At the same time due to information system building peculiarities one of the most comprehensive statistics can be collected via e-learning systems. When using a course, the user leaves a wide trail of activity that may contain different information depending on the learning environment structure. Online blended learning courses draw the researcher’s attention to the impact of digital teaching models on students as well as its ability to adjust distant learning courses to individual students’ needs and differences. Information personalization is a highly relevant content presentation at the most individual level. Therefore, the task of personalization is to show users information that meets their needs and interests. Personalization gives the opportunity to focus on points that have real value for users.
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Chao, Zoe. "From query analysis to user information needs: a study of campus map searches." Library Hi Tech 34, no. 1 (March 21, 2016): 104–29. http://dx.doi.org/10.1108/lht-12-2014-0110.

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Purpose – Search engines and web applications have evolved to be more tailored toward individual user’s needs, including the individual’s personal preferences and geographic location. By integrating the free Google Maps Application Program Interface with locally stored metadata, the author created an interactive map search for users to locate, and navigate to, destinations on the University of New Mexico (UNM) campus. The purpose of this paper is to identify the characteristics of UNM map search queries, the options and prioritization of the metadata augmentation, and the usefulness and possible improvement of the interface. Design/methodology/approach – Queries, search date/time, and the number of results found were logged and examined. Queries’ search frequency and characteristics were analyzed and categorized. Findings – From November 1, 2012 to September 15, 2013, the author had a total 14,097 visits to the SearchUNM Maps page (http://search.unm.edu/maps/). There were total 5,868 searches (41 percent of all the page visits), and out of all the search instances, 2,297 of them (39 percent) did not retrieve any results. By analyzing the failed queries, the author was able to develop a strategy to increase successful searches. Originality/value – Many academic institutions have implemented interactive map searches for users to find locations and navigate on campus. However, to date there is no related research on how users conduct their searches in such a scope. Based on the query analysis, this paper identifies user’s search behavior and discusses the strategies of improving searches results of campus interactive maps.
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Mierzecka, Anna. "Students’ Information Needs and Digital Technologies in Academic Libraries." Przegląd Biblioteczny 86, no. 4 (December 31, 2018): 509–30. http://dx.doi.org/10.36702/pb.440.

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Thesis/objective – The topic of this article is the influence of digital technologies on the functioning of academic libraries in the context of their users’ needs. Users’ information behaviors have changed significantly through the influence of these technologies, what can be identified in particular in students’ behaviors. Do far-reaching changes in the way in which users, in case of this article - students, interact with information cause transformations in the functioning and mission of academic libraries? On the basis of literature containing the results of researches conducted around the world an attempt was made to present the way academic libraries react to these changes and how they modify their services and resources. Research method – The first step in responding to the actual needs of users is to conduct research in this area. For this reason, the subject of the analysis in this article were publications presenting research on the users’ (students) needs in the context of using academic libraries. The next stage was to identify the texts in which the use of digital technology was discussed. The analyzed literature was selected from leading journals indexed in the Science Citation Index Expanded (SCI-EXPANDED), the Social Sciences Citation Index (SSCI), and the Arts & Humanities Citation Index (A & HCI), and included articles which were published within the last 5 years (2013-2018) – a period in which digital technologies in most academic libraries in the world were most widely used, making changes caused by them possible to be diagnosed, and which corresponds to the information query. The results of the query contained 328 articles, 80 of them have been analyzed in detail, because they were deemed to contain the results of research on the functioning of academic libraries in the context of the needs and expectations of the students. Results/conclusions – On the basis of the analysis it can be concluded that the widespread use of digital technologies has changed functioning of academic libraries to a large extent, but these changes are not revolutionary. The way of implementing library tasks has changed, but the tasks themselves as well as the mission of an academic library have remained similar. One of the most important postulates for the future is the necessity of far-reaching personalization of the services being offered. The conducted analysis is based on the research presented in the literature, the next planned stage is verification of these conclusions in empirical research.
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Sweetkind-Singer, Julie, and Meredith Williams. "Supporting the Information Needs of Geographic Information Systems (GIS) Users in an Academic Library." Science & Technology Libraries 21, no. 3-4 (November 2001): 175–90. http://dx.doi.org/10.1300/j122v21n03_11.

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Kebede, Gashaw, and Abebe Rorissa. "A model of information needs of end-users (MINE) in the electronic information environment." Proceedings of the American Society for Information Science and Technology 45, no. 1 (2008): 1–3. http://dx.doi.org/10.1002/meet.2008.1450450328.

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Sayed, Ellen, Justin Robertson, and Glendine Smith. "Meeting the Information Needs of Diverse Library Users in Holberton, Antigua." Journal of Hospital Librarianship 7, no. 3 (October 12, 2007): 49–55. http://dx.doi.org/10.1300/j186v07n03_07.

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Mierzecka, Anna, and Andrius Suminas. "Academic library website functions in the context of users’ information needs." Journal of Librarianship and Information Science 50, no. 2 (August 24, 2016): 157–67. http://dx.doi.org/10.1177/0961000616664401.

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The digital revolution has had a particular impact on the functioning of libraries: it has changed both the means of communicating with the users, and the nature of the service itself. In the case of academic libraries, an online presence is crucial due to the increased rate of Internet usage among their stakeholders, academics and students alike. From their perspective, library websites serve as digital gates to library services and resources. However, an academic library website may fulfil a wide array of functions and their importance can be variously prioritized. The purpose of our research was to find out which functions of academic library websites are viewed as the most important by a selected group of users: the students. To answer this question, we identified the main functions of academic library websites on the basis of desk research and designed a survey conducted among students of the University of Warsaw (Poland) and Vilnius University (Lithuania) ( n=680). The picture of users’ information needs with regard to content of the academic library website revealed by our research allows us to draw conclusions about the functions of the academic library website distinctive from those already mentioned in the subject literature. From the perspective of a user-centric approach we distinguished five functions of the academic library website: (1) supporting the usage of the collection (online and traditional); (2) promotion of culture; (3) gateway for locating information on the Web; (4) education; (5) creation of library’s online image.
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Sahu, A. K., N. G. Goswami, and B. K. Choudhury. "Information Needs of Library Users of Selective Metallurgical Institutions in Jharkhand." DESIDOC Journal of Library & Information Technology 34, no. 1 (January 17, 2014): 3–10. http://dx.doi.org/10.14429/djlit.34.5938.

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Hobeika, Antoine, R. Sivanandan, Karen M. Jehanian, and Mary D. Ameen. "Advanced Traveler Information System Users' Needs in I-95 Northeast Corridor." Transportation Research Record: Journal of the Transportation Research Board 1537, no. 1 (January 1996): 55–62. http://dx.doi.org/10.1177/0361198196153700108.

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The I-95 Corridor Coalition, comprising 28 transportation agencies and state and local departments of transportation and supported by a number of federal and quasipublic organizations, has embarked on an aggressive program to study and implement intelligent transportation system services along this priority corridor from Maine to Virginia. A key element to the success of this effort is that the travel information needs and desires of the I-95 travelers be satisfied. A comprehensive multimodal study was initiated by the I-95 Corridor Coalition to assess the advanced traveler information system needs of I-95 corridor users and to determine the market potential for such information. The stakeholders include user groups, providers, and producers. The target groups include local and long-distance (business and recreation) automobile travelers, transit users, intercity air travelers, and intercity rail travelers. The provider groups include state, regional, and local transportation agencies, whereas the producer groups include telecommunications companies, automobile manufacturers, and traveler information service providers. Several survey mechanisms were used to assess the user and provider information needs and will be used to assess the market potential. These include focus groups, telephone surveys, on-site surveys, and individual interviews. Thus far in the study users have ranked roadway safety, personal security, and traffic information high in importance. Users have also indicated a willingness to pay for multimodal traveler information services both for their pretrip planning and while en route.
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Lazonder, A. W. "Exploring novice users' training needs in searching information on the WWW." Journal of Computer Assisted Learning 16, no. 4 (October 9, 2008): 326–35. http://dx.doi.org/10.1046/j.1365-2729.2000.00145.x.

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Singh, Sameer, Tamàs Domonkos Gedeon, and Youngju Rho. "Enhancing Comprehension of Web Information for Users with Special Linguistic Needs." Journal of Communication 48, no. 2 (June 1, 1998): 86–108. http://dx.doi.org/10.1111/j.1460-2466.1998.tb02749.x.

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Haasio, Ari, J. Tuomas Harviainen, and Reijo Savolainen. "Information needs of drug users on a local dark Web marketplace." Information Processing & Management 57, no. 2 (March 2020): 102080. http://dx.doi.org/10.1016/j.ipm.2019.102080.

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Gibbons, Susan. "Techniques to understand the changing needs of library users." IFLA Journal 39, no. 2 (June 2013): 162–67. http://dx.doi.org/10.1177/0340035212472846.

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Pruski, Cédric, Nicolas Guelfi, and Chantal Reynaud. "Adaptive Ontology-Based Web Information Retrieval." International Journal of Web Portals 3, no. 3 (July 2011): 41–58. http://dx.doi.org/10.4018/ijwp.2011070104.

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Finding relevant information on the Web is difficult for most users. Although Web search applications are improving, they must be more “intelligent” to adapt to the search domains targeted by queries, the evolution of these domains, and users’ characteristics. In this paper, the authors present the TARGET framework for Web Information Retrieval. The proposed approach relies on the use of ontologies of a particular nature, called adaptive ontologies, for representing both the search domain and a user’s profile. Unlike existing approaches on ontologies, the authors make adaptive ontologies adapt semi-automatically to the evolution of the modeled domain. The ontologies and their properties are exploited for domain specific Web search purposes. The authors propose graph-based data structures for enriching Web data in semantics, as well as define an automatic query expansion technique to adapt a query to users’ real needs. The enriched query is evaluated on the previously defined graph-based data structures representing a set of Web pages returned by a usual search engine in order to extract the most relevant information according to user needs. The overall TARGET framework is formalized using first-order logic and fully tool supported.
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Zaman, Farakh, Jason Rife, James Intriligator, and Daniel Hannon. "Dynamic Information Needs Analysis: Understanding User Information Needs in Subterranean Warfare." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 64, no. 1 (December 2020): 1891–95. http://dx.doi.org/10.1177/1071181320641455.

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In this practice-oriented paper for human factors research, we describe our experiences piloting an exercise to understand how a moment-by-moment input device can be utilized to help understand soldiers information needs while conducting subterranean (sub-t) warfare and facilitate development of Augmented Reality (AR) displays for sub-t use. We created a sub-t environment using the Unity game engine and utilized students as subjects to facilitate experiment setup and validation. Little research is being done on what information soldiers need in a subterranean environment. Here we begin to investigate these information needs.
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Šemeta, Algirdas. "Users' needs versus response burden: How to maintain the balance." Statistical Journal of the United Nations Economic Commission for Europe 23, no. 1 (July 12, 2006): 75–84. http://dx.doi.org/10.3233/sju-2006-23108.

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Yu, P., and Y. Qiu. "Nursing Information Systems." Methods of Information in Medicine 46, no. 04 (2007): 416–19. http://dx.doi.org/10.1160/me0437.

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Summary Objective: In order to ensure the successful implementation of a nursing information system (NIS), nurses and nursing students must be adequately trained. In order to do this effectively, it is essential to understand their training needs. This study focuses on the training needs of nursing students in particular through the identification of the usage problems they encounter. Usability testing, which involves observing users’ interaction with an NIS, overcomes the deficiencies of traditional approaches of training needs analysis such as interviewand survey. The study applied usability test to assess training needs of nursing students to learn to use a specific NIS, the “Care Planning Assessment Tool” (CPAT). Methods: An experiment in which novice CPAT users were expected to learn to use the software through task-based exploration was conducted. Eight nursing undergraduate students who had never used the software were recruited. Participants’ interactionswith the system were captured by screen capture software. Meanwhile, participants’ “think aloud” verbal expression of their usage problems was audio-taped. Results: A coding schemewas used in analysing the captured audio and video data. Ten common usage problems were identified. From these problems, three areas of knowledge gap that this cohort of novice users experienced were identified. Conclusion: The training needs of nursing students learning to use an NIS was conceptualised in a model consisting of three types of knowledge, i.e. computer skills, knowledge about the NIS and knowledge about procedure of nursing documentation. The knowledge gap must be filled in order to ensure effective training.
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Marie Eustis, Jennifer. "Harmonizing users’ needs with professional development at the University of Connecticut." Library Hi Tech News 31, no. 5 (July 1, 2014): 17–19. http://dx.doi.org/10.1108/lhtn-05-2014-0036.

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Purpose – This is an exciting time for catalog and metadata librarians. A number of new tools and trends are now a part of our daily work. From the new content standard, Resource Description and Access, to the rise of opportunities with data management and digital humanities, catalog and metadata librarians are being asked to change how they work. They are now interacting with colleagues and their communities in ways that go beyond description and subject analysis. In fact, they are seeking ways to respond to these new users’ needs in the form of innovative services, new ways of thinking and doing business. However, how do catalog and metadata librarians meet these challenges? What is important to learn when faced with new trends and increased users’ demands? Design/methodology/approach – An overview of what the UCL are doing to meet changing trends and user needs. Findings – Though there is no one size fits all, the UCL catalog and metadata librarians have decided to meet the challenge of new tools and changing user demands by engaging in learning, teaching and networking. Originality/value – The techniques adopted by the UCL can be adapted to fit other institutions around the world.
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Lwoga, Edda Tandi, and Wallace Chigona. "Characteristics and factors that differentiate Internet users and non-users as information seekers." Information Development 33, no. 5 (September 14, 2016): 447–62. http://dx.doi.org/10.1177/0266666916669557.

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The purpose of this study was to investigate the information needs and information-seeking patterns of users and non-users of the Internet among rural women in Tanzania. The study used mixed research sequential design, wherein the initial qualitative phase informed the design of the cross-sectional questionnaire surveys. The study was conducted in three rural districts in Tanzania that have telecentres: Sengerema, Kongwa and Kilosa districts. In 2014, the study conducted focus group discussions (FGDs): six FGDs with 37 Internet users, and six with 36 non-users. In 2015, questionnaire surveys were administered to 90 users and 90 non-users of Internet from telecenters. The findings showed that there were similarities in the major information needs and information seeking patterns of both users and non-users of Internet, although some variations were noted. Demographic characteristics related to education level, income and number of information sources played a key role in discriminating between Internet users and non-users. This study provides empirical findings for telecenters, libraries and other rural information providers to develop and offer relevant user-centered information services that are gender sensitive, to facilitate equitable access to relevant information for rational decision-making.
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Poetzscher, Guenter, and A. J. C. Wilson. "User needs in chemical information." Journal of Chemical Information and Modeling 30, no. 2 (May 1, 1990): 169–73. http://dx.doi.org/10.1021/ci00066a013.

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Hirth, Jessica, Sara J. Czaja, and Joseph Sharit. "Older Adults' Health Information Needs and the Effect of the Internet." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 51, no. 1 (October 2007): 15–19. http://dx.doi.org/10.1177/154193120705100104.

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Internet-based health information may be particularly beneficial for older adults as this segment of the population is likely to need healthcare information and services and often experiences problems accessing needed services and care. In order to effectively design e-health tools for seniors it is important to understand their health information needs and factors that enhance or impede their ability to use the Internet. Another important issue is to determine if in fact health information needs are satisfied to a greater extent between Internet users and non-users. This study explored these issues using six focus groups comprised of 35 adults aged 50+ ( M = 69.71 years) with varying levels of Internet-based health information-seeking experience. Results indicated that the adults who used the Internet were quite satisfied with finding information from this source; however non-users were also quite satisfied with the more traditional sources that they rely on for health information.
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