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Nengomasha, Cathrine Tambudzai, and Alfred Chikomba. "Status of EDRMS implementation in the public sector in Namibia and Zimbabwe." Records Management Journal 28, no. 3 (November 19, 2018): 252–64. http://dx.doi.org/10.1108/rmj-08-2017-0023.
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Purpose The purpose of this study was to investigate the adoption and use of electronic document and records management system (EDRMS) in the public service in Namibia and Zimbabwe with the aim of establishing barriers and enablers, and best practices which each country could adopt from the other. Design/methodology/approach This multi-case study was informed by an interpretivist paradigm. Qualitative in nature, the study applied face-to-face interviews as the data collection method, supplemented by documents analysis. The study population was Namibia and Zimbabwe’s public sectors with units of analysis, being the governments’ ministries, offices and agencies which have implemented EDRMS. Findings The paper provides the state of EDRMS implementation in Namibia and Zimbabwe. It establishes how the two countries have implemented EDRMS and factors that have contributed to the success/failure of the implementation in both countries. Originality/value The paper is a response to the need for further research studies on the implementation of EDRMS in various countries.
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Karimanzira, Judith Vonai, and Samson Mutsagondo. "Perceptions of public sector practitioners about records and information management surveys in zimbabwe." Journal of Management and Science 1, no. 4 (December 30, 2015): 329–39. http://dx.doi.org/10.26524/jms.2015.30.
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This article aims at establishing public sector records practitioners‟ perceptions about records and information management surveys which are periodically heldby the National Archives of Zimbabwe (NAZ). The urge to carry out the study emanated from the continuing poor records management practices in public sector departments in Zimbabwe despite the fact that NAZ carries out periodic records and information management surveys. This study was carried out in the City of Gweru in Zimbabwe and it employed a survey research design where data were collected using questionnaires and interviews. The study revealed that public records practitioners largely had negative perceptions about NAZ records surveys as they saw the exercise as intrusive and faultfinding. NAZ officers blamed the impasse on lack of knowledge about the importance of records and lack of professional training in records management. The study recommends that NAZ officers should be sleuth and diplomatic when conducting records surveys to promote good relations and as well, there is need for behavior change on the part of public recordspractitioners for them to develop positive perceptions about NAZ records and information management surveys.
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Kaseke, Nyasha, and Gift Mapakame. "Assessing Funding Mechanism Available for Mining Companies in Zimbabwe." Journal of Economics and Behavioral Studies 13, no. 1(J) (March 31, 2021): 57–68. http://dx.doi.org/10.22610/jebs.v13i1(j).3107.
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The mining sector has been the cornerstone of economic growth in Zimbabwe hence funding becomes very crucial to resuscitate the economy. The study aimed to assess the funding mechanisms for the mining sector of Zimbabwe and the effect of these on the performance of the sector. A quantitative study was carried out in the mining sector. The research findings showed that respondents pointed out that the funding mechanisms used in the mining sector of Zimbabwe are project finance, finance by private equity, public bonds and loans from banks and other financial institutions. It was also revealed that over and above available mechanisms, investment in the mining sector is being influenced by Interest rate, Business economic empowerment policies, bank lending criteria and Technical information, simultaneously. Furthermore, the study established that the mining sector needs skilled and technical staff, Technical information, banks’ lending criteria and Capital markets to get funding from investors. It was derived that, investment in the mining sector will increase production, product quality and profitability which in turn lead to infrastructural development. In addition, it is envisaged that funding will result in mining exports increase at the same time that new technologies are being introduced and the GDP is rising. Owing to the focus being exclusively on the funding of the mining sector, the study also recommended further studies on other factors, besides funding, that are affecting the performance of the sector.
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UROMI, SABBATH M. "CHALLENGES FACING PUBLIC PROCUREMENT INFORMATION IN SOME AFRICAN COUNTRIES NAMELY." International Journal for Innovation Education and Research 2, no. 7 (July 31, 2014): 54–60. http://dx.doi.org/10.31686/ijier.vol2.iss7.208.
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This article seeks to find out challenges facing the procurement laws in Africa. The article examines the meaning and purpose of public procurement, drawing parallels between its essential elements, and stages with the need and requirement to enhance transparency and accountability to attain its objectives. It also seeks to provide analysis of traditional procurement reform objectives and identifies the importance of transparency and accountability as well as value for money in procurement to their achievement of joint goals. The article then examines broadly the access to information provisions of the procurement laws in a number of African countries namely -South Africa, Zimbabwe, Uganda and Tanzania and concludes that these laws contribute to improving access to information across Africa, particularly where an access to information law is absent, but are not robust enough to sufficiently provide comprehensive access to information. It examines the level of constraint posed by administrative charges for access to information. Also the article concludes based on the Tanzanian experience that limited access to information, laws already exist may be more as a result of; limited capacities in both the citizens sector and public sector to capture and maintain information in a retrievable format; deliberate delays by public officers to frustrate applications for access; poor information management practices and half hearted efforts within the citizens sector to apply existing law, than any application of administrative fee or other limiting provisions of the law, WITTING, W.A (2002).
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Manenji, Tawanda, and Barbra Marufu. "The impact of adopting e-government as a mechanism to enhance accountability as well as transparent conduct within public institutions." Scholedge International Journal of Business Policy & Governance ISSN 2394-3351 3, no. 7 (August 15, 2016): 84. http://dx.doi.org/10.19085/journal.sijbpg030701.
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<em>This study examines the impact of adopting e-government as a mechanism to enhance accountability as well as transparent conduct within public institutions in Zimbabwe. There is a belief that e-government brings about better change in governance issues through active disclosure of governance information. The research found out that e-government in Zimbabwe though still being nurtured, has better prospects and there is great need for clearly setting and meeting a conducive environment for it to flourish. That is a set of pre-requirements need to be assessed before trying to implement e-government into full swing. Zimbabwe lacks an unanimous e-government strategy across its ministries hence the existence of disparities in e-government adoption within the country – some ministries are more advanced while others only exhibit the first initial stages of e-government. However, the adoption of e-government in Zimbabwe has been hampered by a plethora of challenges ranging from politics, economics, social and technological. Among them include inadequate or weak legislative frameworks guiding and directing e-government implementation, budget constraints, digital divide as well as technological incompetence. The study also makes some recommendations as to how e-government prospects can be fully attained and such remedies among others include the passing of a comprehensive IT policy which cut across all government ministries, embracing Public Private Partnerships in building IT infrastructure, and redefining government’s top priorities and focus much on e-government investment. The paper also notes the effects of poor governance to a country. Zimbabwe’s e-government strategy if managed properly, would also reduce government external debt, improve service delivery, promote economic development, and increase public accountability and transparency within the public sector.</em>
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Dzomira, Shewangu. "Plastic Money and Electronic Banking Services Espousal vis-a-viz Financial Identity Theft Fraud Risk Awareness in a Developing Country." Journal of Economics and Behavioral Studies 9, no. 5 (October 21, 2017): 255–64. http://dx.doi.org/10.22610/jebs.v9i5.1928.
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Exploitation of plastic money coupled with electronic banking services has come as expediency to financial establishment customers in Zimbabwe. This paper sought to analyze plastic money and electronic banking services espousal vis-a-viz financial identity theft fraud risk awareness in Zimbabwe banking sector via banks’ websites. The theoretical underpinning for this study is Routine Activity Theory. The study used qualitative content analysis research technique for examination of the text content data through the consistent taxonomy process of coding and classifying themes or patterns to submit a painstaking considerate of financial identity theft fraud awareness by the banking sector in Zimbabwe. A sample size of 14 banks (including commercial, merchant and building societies) was used and the banks were arbitrarily chosen on the basis of website accessibility and ease of use of the data. The study findings suggest that there is very little financial identity theft awareness in Zimbabwe by the banking sector through their websites to the general public whilst there is amplified adoption of plastic money and electronic banking adoption. This study proposes a need to amplify the information and inform plastic card and electronic banking customers of the types of financial identity theft fraud. Plastic card and electronic banking is an urgent area to focus on for banking institutions and should inexorably capitalize in it. Financial identity theft information should be easily retrievable and conveyed in a manner that makes reasonableness to the varied customers.
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Nkala, Bernard, and Gordon Liu. "DELINEATINGACCESS TO SPECIALTY HEALTHCARE IN ZIMBABWE A CROSS-SECTIONAL STUDY TO INFORMEVIDENCE-BASED PUBLIC HEALTH POLICY AND PRACTICE." International Journal of Advanced Research 9, no. 02 (February 28, 2021): 373–402. http://dx.doi.org/10.21474/ijar01/12458.
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The study investigated the determinants of access and utilization of specialty healthcare services in the case of public referral hospitals in Zimbabwe using the period post-independence in 1980s to 2018. This becomes an exciting period for the study as it presents the rise and fall of Zimbabwe’s healthcare system. Although there are many specialists offering specialty healthcare, the study limited its focus on specialty care physicians operating at public health facilities. The study objectives were to identify the socio-economic and health behavioural determinants that could influence access to and utilization of specialty healthcare amongst different groupings in Zimbabwe. The study specifically examined the influence of household income, insurance, health information/ education, distance to the nearest health centre, waiting time and dual practice as a variable of interest on access to specialty care. The study utilized cross-sectional household data collected through a survey from April to October 2019. Out of the 40 selected districts from a cluster of 63 existing administrative health districts, 1000 households were randomly selected using one stage cluster sampling (probability sampling design). The study used the Logistic regression model to identify the determinants of access to and utilisation of specialty healthcare based on 653 households that had reported sickness of a member within the last twelve months before the survey. The study tested the hypotheses that dual practice does not affect the supply capacity at public hospitals hence does not reduce access and utilisation of specialty healthcare household income does not increase the demand for specialized healthcare services and that the distance to the nearest health facility does not reduce the probability of seeking of specialty healthcare services. The Logistic regression results revealed that distance to the nearest health care facility, household income, health insurance coverage, presence of dual practice and waiting time all had a significant statistical relationship with access and utilization (demand) for specialty healthcare at public health institutions. However, the study found out that health information had negative effect though an insignificant variable. Distance to the nearest health facility and waiting time was found to negatively affect access (demand) to specialty healthcare whereas household income, dual practice and insurance coverage were found to positively influence access and utilization of specialty healthcare at public health institutions. The study established that, as there is an increase in income and insurance coverage, access and utilization of specialty care also increased. More households in Zimbabwe (71%) are not medically insured. The study found that the provision of specialty healthcare services is too centralized thereby patients are compelled to travel long distancesto metropolitan facilities where specialty health services are more concentrated. The study further established that dual practice affects the supply capacity in public hospitals. The constraining arrangement of management and teaching services at main teaching hospitals affects the supply of specialty services. Households tend to wait longer to consult specialists at public hospitals due to poorly regulated dual practice that induces long waiting times. Given the study findings, the study recommends health policy planners to adopt a balanced centralized and decentralized modelon access to specialty care, differentiating higher and lower tier specialty care facilities to address the geographic accessibility and availability dimensions and revisiting management of training and structuring of specialty teaching services. Other major recommendations of the study include the review of supply-side policies used to enhance access to specialty healthcare services. The policies may target at implementing a public sector ‘National Health Insurance Fund’, driven by the government of Zimbabwe offering realistic, acceptable and affordable premiums for vulnerable groups and expanding the scope of participation in developing the policy regulating dual practice. The study also recommends the creation of Special Economic Zones (SEZ) for Specialty health riding on the existing Government framework on SEZs. The adoption of Strategic Specialty care Partnerships (SSCPs) can enhance access and institutional capacities in dealing with the expensive response to Non Communicable Diseases, which are the main drivers for households to seek specialty care. Zimbabwe through its national health authority needs to ‘Reframe the Health Agenda’ on specialty care thus initiate a national health action plan that will continue to drive to evidence-based health policy and practice.
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Bernard Nkala, Charles Mudimu, and Angelbert Mbengwa Mbengwa. "Human resources for health talent management contribution: A case for health systems strengthening in the public health sector." World Journal of Advanced Research and Reviews 9, no. 2 (February 28, 2021): 192–201. http://dx.doi.org/10.30574/wjarr.2021.9.2.0062.
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Talent Management is an essential component in transforming health systems if carefully implemented for the public sector especially in low income countries. In Zimbabwe public health sector, talent retention and engagement are viewed as amongst the challenges affecting the realisation of effective performance and productivity from the existing Health workforce. Largely, modern health care systems lack robust strategies to identify and utilize employee talent essential to help attain organisational citizenship. The study reviewed the relevancy and effectiveness of talent management practices in the public health sector using a case study of Parirenyatwa Group of Hospitals, one of the major referral hospitals in Zimbabwe. The study aimed at closing the talent pipe-line gaps as part of the Health Systems Strengthening initiative towards bringing about talent retention and engagement amongst the health workforce in public sector settings. The study assessed the impact of the existing talent management initiatives focusing on variables; recruitment and attraction perspective, compensation and rewarding component, health workforce succession management and implemented performance management system. The study obtained cross sectional data collected through a designed tool following a purposive (non-probability) sampling technique from a sample of n=200 existing health management team to assess the perception of implemented talent management approaches. The study further used responses from n=450 randomly selected health professionals recruited in the last 3 years prior to the survey to analyse the association between the variables on talent management practices namely (recruitment and selection, compensation and rewarding, succession management and performance management system) and the age of health workforce to employee engagement. The data on recruited cadres was obtained from the existing Hospital Human Resources for Health Recruitment Database. The research revealed that talent management in public health sector currently suffers from theoretical problems since the existing Human Resources for Health literature concentrates on anecdotal information. The human resource practitioners need to come up with more involving workplace activities to demystify the theory that millennials are generally finding it difficult to engage. In addition, the public sector succession planning strategies would need to be in place for the millennials well in time to adequately replace the considerable number of those at retiring stages. The Logistic regression analysis revealed recruitment and attraction perspective, and succession management positively influence health workforce engagement while adherence to implementing performance management system negatively affected employee engagement. Compensation and rewarding practices in a public health set up proved an insignificant variable to health workforce engagement hence study concluded further analysis on the impact on wider target group. The study revealed as the age increases, the health workforce become more engaged and self-motivated to develop their personal talent, thus theory suggests such are ‘Baby Boomers’ age group that do not need much push and are prepared to perfect their work talent for the benefit of the health system. The role of performance management system must be equally elevated within health system initiatives in order to achieve ultimate health workforce engagement. The study recommended the public health sector to incorporate in its human resources policy, a strategy for managing and utilisation of talent from the different health workforce generations within the health system. In improving the performance of public health systems, talent management need to be put forward in the health systems strengthening agenda in order to build highly engaged health teams. Talent management practices become essential and if carefully implemented, are likely to help public health systems retain rare skills especially in highly specialised functions. Furthermore, the organisations need to synchronise its strategic plan with the talent management strategy. There must be continuous capacity building of human resources departments to firstly own policies that influence talent management so as to ensure ultimate health workforce engagement.
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Ayeni, Philips O., Blessed O. Agbaje, and Maria Tippler. "A Systematic Review of Library Services Provision in Response to COVID-19 Pandemic." Evidence Based Library and Information Practice 16, no. 3 (September 15, 2021): 67–104. http://dx.doi.org/10.18438/eblip29902.
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Objective – Libraries have had to temporarily shut their doors because of the COVID-19 pandemic, resulting in the provision of online and remote services. This review analyzed services offered by libraries, the technological tools used, and the challenges facing libraries during the pandemic. Methods – This study employed a systematic literature review, following the PRISMA checklist (Moher at al., 2009). The Building Blocks search strategy was employed to search for keywords of concepts in Library and Information Science Abstract (LISA), Library and Information Science Technology Abstract (LISTA), Library Science Database, Web of Science (WoS) core collections, and Google Scholar. A set of inclusion and exclusion criteria was pre-determined by the authors prior to database searching. Quality assessment of included studies was performed using the Mixed Methods Appraisal Tool (Hong et al., 2018). A tabular approach was used to provide a summary of each article allowing the synthesis of results, which led to the identification of eight broad categories of services provided by libraries in included studies. Results – The first set of searches from the 5 databases produced 3,499 results. After we removed duplicates and applied the inclusion and exclusion criteria based on titles and abstracts, 37 potentially relevant articles were identified. Further screening of the full-text led to the final inclusion of 23 articles used for the qualitative synthesis. The majority of the studies were conducted in the United States of America (n= 6, 26.1%), followed by India (n=4, 17%), and China (n=2, 8.7%). The remaining studies were carried out in United Kingdom, Ireland, Canada, Mexico, Romania, Czech Republic, Indonesia, Pakistan, Nigeria, Lesotho, and Zimbabwe. The most common method used in selected studies was the case study (n= 11, 48%), followed by survey (n=7, 30.4%), content analysis (n=4, 17.4%), and mixed methods (n=1, 4.3%). The majority of the studies were carried out in academic libraries (74%), while the rest were based on medical, public, and special libraries. Findings show that the majority of academic libraries in the included studies are providing and expanding access to electronic resources (n=16, 69.6%) and increasing open access resources and services (n=11, 47.8%). More so, most academic libraries are assisting in virtual education and teaching endeavors of faculty and students (n=13, 56.5%). In addition, some medical and public libraries are bolstering public health safety through health literacy (n=12, 52.2%), supporting research efforts, and engaging in virtual reference services, among others. In order to carry out these services, libraries are harnessing several educational, social networking, communication, and makerspaces technologies. Most of the libraries in the included studies reported budgetary challenges, and the need for new ICT infrastructure and Internet service as they move their services online. Conclusion – This review found that libraries are adapting in a number of ways to continue their roles in meeting patrons’ needs in spite of the growing challenges posed by COVID-19 restrictions and lockdown. For libraries to thrive in these trying times, there must be a well-structured approach to ensuring continuity of services. Libraries should prioritize the acquisition of electronic resources as well as increase their efforts to digitize resources that are only available in printed copies. As library services have predominantly shifted online, there should be concerted effort and support from government and funding agencies to equip libraries with the technological facilities needed to provide cutting-edge services. The quality assessment of the included studies shows that there is need for rigor and transparency in the methodological description of studies investigating library services provision in a pandemic. This review provides an overview of the ways libraries have responded to the challenges posed by a global pandemic, and hence will be of use and interest to all librarians especially those in health and academic sectors.
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Ngulube, Patrick. "Professionalism and ethics in records management in the public sector in Zimbabwe." Records Management Journal 10, no. 3 (December 2000): 161–73. http://dx.doi.org/10.1108/eum0000000007262.
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Dewah, Peterson. "Records management consultancy service in Zimbabwe: The consultants’ view." Journal of Librarianship and Information Science 50, no. 1 (August 22, 2016): 68–76. http://dx.doi.org/10.1177/0961000616664399.
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This article reports the results of a study aimed at establishing the records consultants’ views on records management consultancy services in the Zimbabwean information society. The participants included three records consultancy companies and nine archivists who were purposively sampled. Using a qualitative exploratory study design data were gathered through interviews. The results suggest that there are a plethora of records management problems in both public and private sectors and concludes that the prevailing economic situation is hampering records management consultancy such that organisations’ executives are not allocating resources towards records management and as such consultancy work is adversely affected due to prioritisation of company resources. The study recommends that organisations need to recruit professional records managers and utilise consultants’ expertise to solve some of their records management problems.
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Pearce, T., D. A. C. Maunder, T. C. Mbara, D. M. Babu, and T. Rwebangira. "Bus Accidents in India, Nepal, Tanzania, and Zimbabwe." Transportation Research Record: Journal of the Transportation Research Board 1726, no. 1 (January 2000): 16–23. http://dx.doi.org/10.3141/1726-03.
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Countries of the developing world are characterized by rapid urbanization, high growth rates of traffic and congestion, and decreasing regulation of public transport. Because the majority of the developing world’s inhabitants depend on public transport services for their mobility needs, safe, effective, and efficient public transport is essential to ensure adequate and affordable accessibility and the sustainable development of livelihoods in the rural and urban sectors. The operational environment of the public transport sector in Nepal, India, Tanzania, and Zimbabwe is examined, as well as the extent of accidents involving public transport vehicles and the likely causes. Finally, recommendations are made to reduce both the severity and the number of public transport accidents.
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Krambia-Kapardis, Maria, Colin Clark, and Anastasios Zopiatis. "Satisfaction gap in public sector financial reporting." Journal of Accounting in Emerging Economies 6, no. 3 (August 8, 2016): 232–53. http://dx.doi.org/10.1108/jaee-08-2013-0040.
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Purpose – Public information disclosure is a manifestation of transparency and contributes to governance-by-disclosure. Also, better financial reporting can improve the credibility and integrity of public finances and contribute to a better management of public resources. A survey was carried out in Cyprus of users’ of public financial reports concerning an expectation gap about the types of information included in such reports (information needs expectation gap) as well as the quality of such information (information quality satisfaction gap). The paper aims to discuss these issues. Design/methodology/approach – Two focus groups of users and preparers of public financial reports were used to construct the questionnaire. Users of such reports, who belonged to all three categories of public sector financial reporting identified by IPSASB, were surveyed. The quantitative data obtained was analysed using SPSS and quadrant analysis to answer the research questions posed. Findings – Data from 101 respondents confirmed that each of the information needs identified in the IPSASB Consultation Paper (2008) was rated as being a significant information need. Data analysis also showed that both types of expectation gap exist, especially as far as local authority and semi-public organisations are concerned. Research limitations/implications – The response rate in the self-administered survey was admittedly rather low but it was not unexpected mainly due to the survey’s very specialised nature and the tendency by people in Cyprus not to critique public bodies. Practical implications – Deficient financial public sector reporting means the auditor general is not able to adequately express an opinion on public spending at the local government level. This, in turn, means taxpayers do not get the quality of services they pay for. At the same time, the lack of information transparency means corrupt practices are not eradicated. One answer to the problem would be legislating the content of public financial reports. Social implications – The lack of governance-by-public exposure means that services to the local community cost a lot more, due to corruption and inefficiency. In addition, it contributes to lowering market confidence and eventually contributes to financial crisis at the national level. Originality/value – The survey conducted was the first of its kind in Cyprus to investigate financial public sector reporting and document both manifestations of the expectation gap. In addition, information needs identified in the IPSASB Consultation Paper (2008) was rated as significantly needed and this is the first time it has been done in Eurozone member state and in a country facing a financial crisis.
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Dr., Alouis Chilunjika, Sharon Muzvidziwa-Chilunjika, and Bismark Mutizwa. "Unpacking the Impact of the COVID-19 Pandemic in Zimbabwe`s Public Sector." Journal of Humanities and Social Sciences 2, no. 3 (December 21, 2020): 93–104. http://dx.doi.org/10.36079/lamintang.jhass-0203.154.
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The novel COVID-19 pandemic has ravaged the entire world and its far reaching impacts have been felt across different regions and sectors world-over. Similarly, the Zimbabwean public sector has been equally affected by this pandemic. Using a qualitative methodology the research interrogates the effects of the COVID-19 pandemic and proffers ways to deal with its impacts on the Zimbabwean public sector. Data was extensively collected from documentary sources such as books, journals, government publications etc. The study established that the Zimbabwean Health Sector (ZHS) is completely overwhelmed by the pandemic, that there is a decrease in revenue collection, poor social accountability, and corruption and that frontline employees and those working in environments that are exposed to the virus are psychologically affected. The research recommends that the government should capacitate the ZHS, revitalise industries and harnessing small to medium enterprises, embrace open Information Technologies (I.T) in parliamentary activities, strengthen the Watchdog institutions and create sustainable conducive working conditions for all.
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Rakodi, C. "Urban Land Policy in Zimbabwe." Environment and Planning A: Economy and Space 28, no. 9 (September 1996): 1553–74. http://dx.doi.org/10.1068/a281553.
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Related to the functions of the central state and local state, a range of interventions in the urban land-development process may be pursued. Typically, policies and practices related to land are devised at different times for different purposes and are administered by different agencies. Rarely are the relationships between them, their implementation, and their overall impact considered systematically, especially for developing countries. In this paper I evaluate urban land policy in Zimbabwe. I consider tenure, land-use planning and development control, taxation, and direct public sector intervention in the land market. Particular attention is given to the local administrative context and to the relationship between central and local government as portrayed in the paths of land delivery for private developers, municipalities, and central government. The overall conclusion is that Zimbabwe's urban land administration system works effectively. However, it is formal and complex, which is restricting its ability to play an appropriate role in catering for rapid urban growth and the needs of low-income residents.
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Ribeiro, Verónica Paula Lima, and Sónia Maria da Silva Monteiro. "Public and Private Sector Environmental Reporting." Review of Business and Legal Sciences, no. 26 (July 25, 2017): 231. http://dx.doi.org/10.26537/rebules.v0i26.1012.
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The organisation's interest in producing an image of commitment towards the environment has motivated the development of new informational needs by the different stakeholders. Their satisfaction requires that the organization's traditional information systems change. This happens in both public and private organizations, in order to generate environmental information, not only for management purposes, but also for external disclosure. In this sense, the contents and display of the information produced by these systems must also adapt, receiving new information besides the traditional one [for example, the annual reports], including the ad hoc information, environmental report and/or sustainability report. The literature highlights that there is no consensual opinion among researchers about mandatory or voluntary reporting. In the private sector, the accounting regulations of environmental issues, specifically in what concerns the environmental information disclosure in the annual reports, presents a certain degree of development, with several initiatives, both national and international, concerning the approval of an environmental accounting standard. Nevertheless, in the public sector, the delay of specific accounting standards concerning environmental information has led public entities not to submit suitable information about their environmental management. The aim of this paper is to present the state of the art, both in public and private sector contexts, according to national and international legislation, in the annual reports or separately. A further objective, in addition, is to present a short reflection on the subject of mandatory and voluntary environmental disclosure.
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Woon, Peir Peir, Bikram Chatterjee, and Carolyn J. Cordery. "Heritage reporting by the Australian public sector." Accounting, Auditing & Accountability Journal 32, no. 2 (February 18, 2019): 612–31. http://dx.doi.org/10.1108/aaaj-03-2015-2008.
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Purpose The purpose of this paper is to contribute to the future development of heritage reporting in Australia. Public sector reporting of heritage has been a long-standing issue, due to shortcomings in (sector-neutral) for-profit-based financial reporting standards. Australia’s sector-neutral approach does not meet public sector users’ information needs. The authors develop a heritage reporting model to balance community and other stakeholders’ interests and address prior critiques. Design/methodology/approach The paper reviews heritage reporting requirements in Anglo-Western Countries, and analyses commentaries and research publications. It evaluates the existing reporting requirements in the context of new public management (which focusses on information and efficiency) and new public governance (NPG) (focussing on balancing interests and quality). Findings The paper proposes an NPG-based heritage reporting model which includes indicators of performance on the five UNESCO (1972) dimensions and operational guidelines issued by UNESCO (2015). These are identification, presentation, protection, conservation and transmission. The proposed model is consistent with the notion of US SFFAS 29 (the standard for Federal entities). Not all heritage must be capitalised and hence attachment of monetary value, but detailed disclosures are necessary. Research limitations/implications The authors expect the proposed heritage reporting model to better serve users of heritage information compared to the present Australian Accounting Standards Board 116: Property, Plant and Equipment. Originality/value The authors’ proposed model of heritage reporting attempts to answer Carnegie and Wolnizer’s (1995, 1999) six questions, addresses decades of concerns raised in previous literature and provides a new perspective to heritage reporting based on NPG that should better serve users’ needs.
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van Helden, Jan, and Christoph Reichard. "Making sense of the users of public sector accounting information and their needs." Journal of Public Budgeting, Accounting & Financial Management 31, no. 4 (November 14, 2019): 478–95. http://dx.doi.org/10.1108/jpbafm-10-2018-0124.
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Purpose The purpose of this paper is to dismantle the complex issue of “use of accounting information (AI)” by pointing to different groups of information users, diverging interests and needs of these user groups and various influential factors on the usability and the actual use of AI. Design/methodology/approach This paper includes a literature review and conceptual reflections. Findings The review of recently published articles on the issue of “use of accounting information” presents an actual picture of the academic debate on purposes of use, user types, needs of various user groups and factors influencing the usability and the actual use of AI. The subsequent conceptual reflections deal with so far less regarded user groups, with options to strengthen the user perspective in budgeting and financial reporting, with approaches for engaging users in the content of accounting documents, with interrelations between user needs, usability and use intensity, including various antecedents of the different variables of the information-use issue. Research limitations/implications This paper presents promising routes for future research. Practical implications The paper emphasizes the importance of paying more attention to the specific information needs and the motivations of various stakeholder groups generally interested in using financial information. Originality/value The paper presents results of reviewing recent literature on the issue of “use of accounting information” and provides some insight into specific aspects of this issue.
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Tait, Elizabeth, and Robert Edwards. "Information literacy and information seeking of public sector managers in the Welsh Government." Library and Information Research 40, no. 123 (December 13, 2016): 88–105. http://dx.doi.org/10.29173/lirg712.
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This paper presents an empirical investigation of information seeking and information literacy of public sector managers in the Welsh Government. A series of 23 two-stage interviews were conducted with managers from a range of grades and departments to determine the levels of awareness and use of the Knowledge and Analytical Services (KAS) and to evaluate information seeking and information literacy of public sector managers. Findings indicated that the managers engage with the information professionals within KAS when embarking on a major project such as developing new legislation or new policy. However, there was a general unfamiliarity with the full range of KAS activities and staff were more likely to seek information themselves when conducting preliminary research and for small scale information needs and that information literacy skills were limited. Our findings suggest that information literacy could be improved within the Welsh Government if services such as the KAS were more closely aligned with operational teams.
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Chirume, Enesiti. "The Effects of Covid-19 on the Financial Sector and the Role of Social Media as an Advertising Tool in these Trying Times in Zimbabwe." Journal of Economics and Behavioral Studies 13, no. 2(J) (May 25, 2021): 8–15. http://dx.doi.org/10.22610/jebs.v13i2(j).3178.
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This study identifies the effects of COVID-19 on the financial sector and explores the part played by social media as an advertising instrument in Zimbabwe. The objectives of the study are - (i) to identify the effects of COVID-19 on the financial sector in Zimbabwe. ii) To appraise the function of social media as an advertising vehicle in these trying times, in Zimbabwe. Drawing respondents from ten (10) leading financial institutions in Zimbabwe, the study uses a self-administered interview schedule and adopts the qualitative research design. Challenges identified range from managing the legal tender and interchangeability to methodizing working routine (dropping profits and staff well-being). There are also pressures on financial institutions notably, the rise of fintech within the sector to serve customer needs. Even though the pandemic has a terrible negative impact, thanks to social media for becoming primary sources of information. This paper agrees with some scholarly views on what ought to be the additional and new role of social media as an advertising tool- and that is relating social media benefactions to the concurrent milieu. For financial institutions, it is not business as usual. The substance of the matter is that duration of the plight and its impact are still undetermined in Zimbabwe and elsewhere. This phase presents a singular chance for the financial institutions in Zimbabwe to use social media advertising to its best, to tether with clients in significant ways. This includes adjusting advertising campaigns, evaluating the language used in advertisements and becoming aware of consumers' increased anxiety during these trying times. The study recommends that financial institutions have to think through creative advertising strategies and practices that may navigate the business through this “new normal.” They should use social media more for communal rather than for commercial purposes now and after.
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Chokuda, Tinevimbo, Wilford Mawanza, and Farai Chimboza. "The Impact of Emerging Market Trends on the Development and Marketing of Financial Service Products in Zimbabwe Post Dollarization." Journal of Economics and Behavioral Studies 8, no. 6(J) (January 24, 2017): 216–26. http://dx.doi.org/10.22610/jebs.v8i6(j).1495.
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Abstract: The research sought to analyse the impact of emerging market trends as measured by competition, technology and consumer demographics on the development and marketing of financial service products in Zimbabwe post dollarization. The Zimbabwean financial service sector has been largely characterised by new and changing market trends since dollarization. These trends have largely manifested in the form of entrance of new players in the market, a growing informal sector at the expense of the formal financial sector and the emergence of new technology paving way for the need to develop and market new financial service products. There is therefore need for financial service providers in Zimbabwe to continually embrace innovative product development and marketing strategies so as to shape banking products to fit consumers’ evolving financial needs much of which are well beyond the realm of traditional banking products. An explanatory research design was adopted in conjunction with a descriptive research design. Results from the study indicate that the entry of new financial institutions, removal of barriers between institutions, emergence of non-regulated financial institutions, increased consumer access to financial information owing to increased adoption of technology, market fragmentation and increased formal unemployment have a significant impact on the way financial service products are structured, provisioned. In light of that, it is recommended that financial service providers should design and tailor new business models to suit the emerging market environment.Keywords: Emerging market trends, development, financial services, Zimbabwe, post-dollarization
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Dumizulu Manungo, Rodgers. "Lived Experiences of the Left-Handed: A Case of Solusi University, Zimbabwe." EAST AFRICAN JOURNAL OF EDUCATION AND SOCIAL SCIENCES 1, no. 3 (October 27, 2020): 39–51. http://dx.doi.org/10.46606/eajess2020v01i03.0041.
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This study purposed to explore the lived-experiences of students and workers at Solusi University, Zimbabwe. Questionnaires were administered amongst 24 participants to gather information, which was interpreted through structured and unstructured themes. The highlighted themes, which have implications on the public and private sectors, included heredity, strength in particular areas, discrimination and suppression as well as the impact of family, religion and culture. Key findings of this study revealed that there is still intolerance of the left-handers using the left-hand for chores, such as cooking, eating and writing. Another finding, which provided more questions than answers, was whether or not handedness is hereditary due to mixed results. In addition, this study found out that the left-handers faced equipment challenges at home and educational institutions. Another finding, which might need further investigation pertained the psychological effects of forced suppression of the use of the left-hand. Recommendations of this study include a need for the use of the international day of the left-handed for awareness and mobilization to support the left handed. In addition, national and institutional policy formulators and implementers should make deliberate efforts towards facilitating for user-friendly equipment and items for the left-handers.
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Gichohi, Paul M., Omwoyo B. Onyancha, and Frankwell W. Dulle. "How public libraries in Meru County, Kenya, address the business information needs of small-scale enterprises." Information Development 33, no. 4 (September 7, 2016): 418–35. http://dx.doi.org/10.1177/0266666916667998.
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The purpose of the study was to explore how public libraries in Meru County, Kenya, address the information needs of small-scale business enterprises (SBEs) in the region. It was carried out from 2013 to 2015. A quantitative approach and survey research design were adopted to collect data from SBE traders and staff from three public libraries in Meru County. The study found that the business information needs of SBEs are myriad, sector-specific and cut across all stages of business development. These needs are fulfilled by consulting informal information resources and places. The few SBEs traders who were using public libraries for business information expressed high levels of satisfaction. The study concludes that public libraries have facilitative and functional roles of providing business information to SBEs by collaborating with like-minded stakeholders. The study recommends symmetrical dissemination of business information and the re-positioning of public libraries as community development centers by providing value-based and sector-specific business information solutions.
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Jacob Olufemi, Fatile,, Mutereko Sybert, and Emma Etim. "Process Reengineering in African Public Sector: Lessons From the Private Sector." Journal of Public Administration and Governance 10, no. 3 (September 14, 2020): 262. http://dx.doi.org/10.5296/jpag.v10i3.17688.
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Process reengineering (PR) is a newly introduced approach to process management; it pays close attention to all the processes that are related to the achievement of organizational objectives. Although originally developed for and applied in the private sector, PR is expected to constitute a handy tool for the transformation of work processes in public sector organizations (PSOs), especially in this era of information and communications technology. This paper x-rays PR in African public sector organizations (APSOs) with an emphasis on lessons to be learnt from the private sector. This paper adopts a descriptive approach, to validate and modify extant theoretical models that are relevant in explaining PR in APSOs. The paper observes that APSOs, unlike the private sector organizations (PrSOs), PSOs have failed in the adoption of PR as well as carrying out logically related tasks in such a way that well-defined results are achieved. It reveals further that poor PR in APSOs has been a clog in the wheel of achieving high performance, efficient service delivery, public satisfaction, efficient management of resources, and sustainable development in Africa. This paper concludes that APSOs can fully adopt PR if they cut down on excessive bureaucracy and learn more from the private sector in terms of readiness and adaptability to environmental changes and transformation as advocated by the contingency theory (CT). The paper recommends, amongst others, that there should be the availability of information technology (IT) infrastructure and the willingness on the part of government representatives to deploy new technologies through adequate support for information technology companies and the prioritization of IT application's needs for high system automation. Managers of APSOs should be given the power to effect changes when the need arises, without any form of influence. Also, there should be concerns about the future of PSOs, and citizens who are clients thereof should be held in high esteem and not to be treated as ‘people in need of favour’. Finally, APSOs should embrace radical changes associated with PR especially by ensuring that promotions are based on merit and not on seniority alone.
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Chisita, Collence Takaingenhamo, and Archie Dick. "Library cooperation in Zimbabwe: in search of a suitable model to underpin national development." Electronic Library 36, no. 4 (August 6, 2018): 633–49. http://dx.doi.org/10.1108/el-04-2017-0072.
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PurposeThe paper explores library cooperation in Zimbabwe and gathers views from librarians on the need for a library consortium model to underpin national development. This study aims to investigate the development of library consortia in Zimbabwe and then propose a model that will both accelerate their development and support the country’s national development agenda.Design/methodology/approachThe paper opted for an investigative study using a multi-method research design. Data on existing library consortia, namely, Zimbabwe University Library Consortium (ZULC) and College and Research Library Consortium (CARLC), were collected through questionnaires and interviews. The data were complemented by documentary analysis including primary sources of information, for example, annual reports and brochures. Data were analysed qualitatively and quantitatively.FindingsThe paper provides empirical insights on how ZULC and CARLC are transforming the provision of library services in several ways, for example, providing for the dynamic needs of users and strategizing on overcoming rising costs of scholarly content through resource sharing. The proposed model effectively elevates the fundamental library consortium principles of cooperation and sharing onto the national development stage, and it is novel and pioneering. The gestures and general remarks made recently by Zimbabwe Library Association and some ZULC members about national development and ZIMASSET are given rigorous and scholarly expression in this model.Research limitations/implicationsBecause of the chosen research approach, the research results may lack generalisability beyond Zimbabwe. It is therefore imperative for researchers to test the proposed propositions further.Practical implicationsThe paper includes implications for the development of a library consortia model to underpin national development in Zimbabwe. The existing academic sector library consortium still excludes other types of libraries from participating in resource sharing and promoting access to information on a national development scale. The proposed library consortium model providing for nation-wide access to information is critical in realising national development goals in Zimbabwe. Currently, academic library consortia are contributing immensely through supporting learning, teaching and research in their respective institutions. Such benefits can also be extended to all institutions through a national library consortium to support development in Zimbabwe.Originality/valueThis paper fulfils an identified need to study how the development of a nation-wide library consortium model can be realised. There is relatively little researched information on library cooperation and library consortia and national development in Southern Africa with specific reference to Zimbabwe. The paper seeks to close the gap by providing information on library cooperation and library consortia and national development in Zimbabwe.
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Gonzalez, Rafael A., Alexander Verbraeck, and Ajantha Dahanayake. "Extending the Information-Processing View of Coordination in Public Sector Crisis Response." International Journal of Electronic Government Research 6, no. 4 (October 2010): 25–44. http://dx.doi.org/10.4018/jegr.2010100103.
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Coordinating the response of multiple public agencies to a large-scale crisis is a challenge that has been studied predominantly according to the information-processing view. In this paper, the authors extend this view with the notion of emergence giving special attention to information and communication technology (ICT). The extended framework is applied in a case study of crisis response exercises in the public sector. The findings suggest that current practices concentrate on standards and hierarchy, but mutual adjustment and emergent coordination also occur and are susceptible to analysis and equally relevant to understand coordination practices. In addition, ICT can provide information processing capabilities needed for coordination but may also create information processing needs by increasing the volume of data and the interconnectedness of responders. Applying the extended framework improves the understanding of coordination and forms the basis for its future use in designing ICT to support coordination in crisis response and e-government.
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Mojapelo, Makutla. "Strengthening public sector records management through the Information Regulator in South Africa." Journal of the South African Society of Archivists 53 (December 16, 2020): 90–102. http://dx.doi.org/10.4314/jsasa.v53i1.7.
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The Information Regulator in South Africa is charged with the responsibility to regulate access to information. The implementation of the access to information legislation is heavily dependent on proper records management in the public sector; however, there is consensus among researchers that records are poorly managed in the public sector. The purpose of the study is to describe how records management in the public sector in South Africa can be strengthened through the Information Regulator. This qualitative study utilised document analysis and literature review for data collection. The study was limited to one mandate of the Information Regulator, which is the Promotion of Access to Information Act (PAIA). The PAIA was analysed to contextualise the correlation between the Act and records management in the public sector. The study found that the successful implementation of specific sections of the PAIA is dependent on proper records management. While it is acknowledged that the Information Regulator is making inroads into records management space, the study recommends that extra effort needs to be made to strengthen collaboration with the National Archives and Records Service of South Africa, which is charged with a statutory regulatory role for records management in public bodies. A framework was developed to outline the role that the Information Regulator can play to strengthen records management service in the public sector.
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Pavan, Aldo, Elisabetta Reginato, and Gianluca Mudu. "Accounting models and devolution in the Italian public sector." Pecvnia : Revista de la Facultad de Ciencias Económicas y Empresariales, Universidad de León, no. 2 (June 1, 2006): 101. http://dx.doi.org/10.18002/pec.v0i2.737.
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In the 1990s Italy started a public sector administrative reform process consistent, in general terms, with the New Public Management movement. In particular, changes have been introduced in the budgeting and accounting systems of the State, municipalities, health care bodies, etc. In the same years an institutional reform also started and a strong power devolution process began to be realised; a shift to a federal form of the State seems to be the goal. Stating form the challenges coming from the devolution process, the article questions 1) if it is possible to find some shared features in theh reformed accounting systems of the different public sector organisation categories, and to shape in this way on or more accounting Italian models, and 2) if these models have an information capacity adequate to sustain the information needs- in terms of accountability, government co-ordination and decision making- emerging from the devolution process. The information needs in a devolved environment are recognised; eleven budgeting and accounting systems are analysed and compared. The issue of the consistency level existing between accountign and institutional reforms is also discussed.<br /><br />En la Italia de los años 90, se inició un proceso de reforma administrativa del sector público en consonancia, en términos generales, con el movimineto New Public Management. En concreto, se han introducido modificaciones en los sistemas contables y presupuestarios del Estado, de las corporaciones locales y de las instituciones sanitarias. Durante el mismo periodo se empreendió una reforma de carácter constitucional cuyo objetivo último parecía ser la constitución de un estado federal. A partir de los desafíos que supone todo proceso de descentralización, el artículo abre dos interrogantes: 1) la posibilidad de encontrar rasgos comunes en los sitemas contables reformados de los distintos niveles organizativos del sector público, con el fin de confirmar uno o varios modelos contables italianos y, 2) apreciar si estos modelos tienen la capacidad adecuada de una información que satisfaga las necesidades informativas en lo que se refiere a credibilidad, coordinación gubernamental y toma de decisiones que resulten de ese proceso de descentralización. Se identifican las necesiddes de información que se suscitan en la descentralización y se analizan y comparan once sistemas presupuestarios y contables. Igualmente, se discute el aspecto del grado de coherencia entre las reformas constitucionales y contables
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Manjushree, S., and K. V. Giridhar. "A Study of Priority Sector Lending with special reference to Selected Public Sector Banks in Shimoga District." Shanlax International Journal of Commerce 8, no. 1 (January 1, 2020): 51–55. http://dx.doi.org/10.34293/commerce.v8i1.1440.
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A financial institution has a major role to play in the development of any district as they provide financial assistance to the people who take up income-generating activity. The district is predominantly agriculture having 58% land id irrigated area and 42% rain-fed area. Efficient planning facilitates optimal and needs-based use of available resources for meeting the development needs of the region in an equitable and scientific manner. Priority sector lending is a scheme guided by the Government. As per RBI directive, commercial banks advised granting 40% of their total advances to borrowers in the priority sectors. Priority means to give preference and privilege. This paper provides a platform to understand priority sector lending by public sector banks with special reference to shivamogga district. The District credit plan of shivamogga district during the year 2019-2020 provides the information of outlay. An outlay of Rs.3395 crores has been provided for agriculture out a total priority outlay of RS.6262 crores. The study has used both primary and secondary data. The collected data are embodied by using tables, and analysis was done by using percentage analysis and a statistical tool like X2 test is also used.
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Savina, N., N. Pozniakovska, and O. Miklukha. "CONCEPTUAL FRAMEWORK FOR FINANCIAL REPORTING: INTEGRATED POLICY." Financial and credit activity: problems of theory and practice 1, no. 36 (February 17, 2021): 76–83. http://dx.doi.org/10.18371/fcaptp.v1i36.227624.
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The project of the International Accounting Standards Board that updates and develops international accounting standards (IASB) has been lasting more than twenty years. In Ukraine, International accounting standards were adopted as the national standards for business and public sectors.
The article analyzes the Conceptual Framework for Financial Reporting for the business sector entities, compares it with the Conceptual Framework for financial reporting for the public sector entities, and the current requirements of the Ukrainian legislation in the field of accounting and financial reporting. The necessity of creating a single Conceptual Framework for financial reporting, based the needs of information users, is substantiated.
The relevant International Standards for the business sector entities became fundamental for the development of International Public Sector Accounting Standards. The similar needs of financial reports users support this approach. At the same time, part of the IPSAS, and the Conceptual Framework take into account the functional peculiarities of the entities in this sector of the economy.
Financial reporting concepts for entities in any sector of the economy determine the aim of financial reporting as that to acquire information concerning the entity. Investors, creditors, other lenders are prior users of financial information in the business sector while society as a whole uses information in the public sector. The Conceptual Framework for the public sector takes into account the peculiarity of this sector of the economy, the main purpose of which is to provide services to society, rather than generating profits and ensuring the return on capital of investors.
The common features of financial reporting standards and their Conceptual Framework, taking into account current trends and global challenges, indicate the possibility and feasibility of creating a unified (integrated) Conceptual Framework for Financial Reporting.
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Naeem, Shahzad, and Muhammad Hasan Islam. "Adaptation of Information Quality and Assurance Management Paradigm in a Strategic Public Sector Organization." July 2016 35, no. 3 (July 1, 2016): 325–34. http://dx.doi.org/10.22581/muet1982.1603.03.
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Information quality despite being a critical area in organizations lacks in comprehensive methodologies for its adaptation and improvement even after years of active research and practice. Therefore adaptation of information quality while ensuring information assurance has become a major concern for strategic organizations to upgrade their IT (Information Technology) Assets. The issue exists specifically in organizations with integrated access to distributed data. In this article, a new model is proposed that is derived after addressing issues in already existing information quality and information assurance adaptation models, showing the methodology and its advantages for strategic organizations. However, this model has to be adapted to the requirements and needs of an organization; since it is a reference model. The steps and procedures are identified in quality and assurance adaptation model to bring abstract standard into practice.
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Jameson, Jill. "The Digital Abyss in Zimbabwe." International Journal of ICT Research and Development in Africa 1, no. 3 (July 2010): 65–91. http://dx.doi.org/10.4018/jictrda.2010070104.
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Just as refugees fleeing to escape Zimbabwe have struggled to cross the crocodile-hungry waters of the Limpopo, so are Zimbabweans battling to find ways to traverse the abyss of a digital divide affecting their country. In 2008-09, Zimbabwe was rated third worst in the world for its national information communications technology (ICT) capability by the World Economic Forum, being ranked at 132/134 nations on the global ICT ‘networked readiness index’. Digital divide issues, including severe deficits in access to new technologies facing this small Sub-Saharan country, are therefore acute. In terms of global power relations involving ICT capability, Zimbabwe has little influence in any world ranking of nations. A history of oppression, economic collapse, mismanagement, poverty, disease, corruption, discrimination, public sector breakdown and population loss has rendered the country almost powerless in ICT terms. Applying a critical social theory methodology and drawing on Freirean conceptions of critical pedagogy to promote emancipation through equal access to e-learning, this chapter is written in two parts. In the first place, it analyzes grim national statistics relating to education and to the digital divide in Zimbabwe, situating these in the wider context of Africa; in the second part, the chapter applies this information in a practical fictional setting to imagine life through the eyes of an average Zimbabwean male farm worker called Themba, recounting through narrative an example of the impact on one person’s life that could result from, firstly, a complete lack of educational and ICT resources for adults in a rural farming situation and, secondly, new opportunities as a migrant to become engaged with adult and higher education, including ICT training and facilities. Access to education, to book publications, to ICT facilities, in dialogue with others during a long process of conscientization, are seen to open up democratising and liberating opportunities for Themba in South Africa. The powerful transformation that takes place Themba’s life and propels him towards many achievements as an e-learning teacher is inspired by Freire’s critical pedagogy: it provides a message of hope in an otherwise exceptionally bleak educational and technological situation, given the current difficult socio-economic and political situation that has resulted in a digital abyss in Zimbabwe.
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Simba, Amon. "A matter of entrepreneurial decisions: Dairibord Holdings Limited (DHL) in Zimbabwe." Emerald Emerging Markets Case Studies 8, no. 3 (September 20, 2018): 1–24. http://dx.doi.org/10.1108/eemcs-12-2017-0269.
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Subject area Entrepreneurship. Study level/applicability Postgraduate and undergraduate. Case overview The case study focussed on the dairy sector in the southern African country of Zimbabwe. It offered an analysis of the management and business development approaches DHL employed in the country’s dairy sector. The narrative detailed how DHL’s commercial performance progressively declined overtime. Several factors including operational inefficiencies, intensive competition, political, socio-economic issues and natural disasters were attributable to its decline. To mitigate DHL’s business development challenges, Antony and his top management’s reprised “restructure, expand and diversify” strategy only achieved inconsistent commercial results. The scale and size of these results unequivocally necessitated radical entrepreneurial methods to turnaround its fortunes. It was indeed a matter of entrepreneurial decisions! Methodology The case study used secondary analysis as its main strategy for generating relevant data. The rationale for adopting the principles of secondary analysis was to take advantage of quality archived data, public and readily available information concerning DHL’s commercial performance. Setting up to undertake secondary analysis for the purpose of DHL’s narrative was less-expensive, and it was less time-consuming when compared to structured interviews and self-administered questionnaires. Hence, it was deemed appropriate for producing a narrative on a company whose archived financial reports and publicly available research information were accessible. Relevant course levels DHL’s narrative is relevant for students studying entrepreneurship, business management and international business at postgraduate and undergraduate levels. Theoretical basis The multi-dimensional constructs of entrepreneurship and strategic management provided the theoretical basis for constructing a narrative about DHL’s business activities in Zimbabwe’s dairy sector. Particularly, the entrepreneurial decision-making paradigm offered some insight, direction and guidance in analysing the strategies Antony and his top management team applied in their planning and management at DHL. Equally, strategic management theories provided useful instructions for exploring business development issues in a rapidly changing business terrain that was presented by the dairy sector in Zimbabwe. Expected learning outcomes By the end of the lesson students will have had the opportunity to identify the features of an organisation with an entrepreneurial mind set; evaluate the importance of making entrepreneurial decisions in a rapidly changing market such as the dairy industry in Zimbabwe; explore the sort of issues faced by large enterprises in establishing an entrepreneurial architecture; develop an appreciation of the importance of practicing entrepreneurial leadership in rapidly changing business conditions; analyse the importance of developing an effective strategy while considering strategic options necessary to withstand markets such as the dairy sector in Zimbabwe that are characterised with rapid changes. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Subject Code: CSS 3: Entrepreneurship.
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Atiyyah, Hamid S. "Computer Impacts on Saudi Arabian Public Bureaucracy." Organization Studies 9, no. 4 (October 1988): 511–28. http://dx.doi.org/10.1177/017084068800900404.
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This paper reports the findings of exploratory research on the impact of computers on management and organization in the public sector of a developing country using a sample of 42 work sub-units. Results show that computerization improved information received by management, who used this information in accordance with needs reflecting sub-unit work technology. Hypothesized effects on the number of positions and job content were not supported, but an association was found between computerization and a downward shift in the locus of decision-making. Results were interpreted to suggest the possible moderating effect of computer usage and societal culture.
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Pedrosa, Glauco Vitor, Ricardo A. D. Kosloski, Vitor G. de Menezes, Gabriela Y. Iwama, Wander C. M. P. da Silva, and Rejane M. da C. Figueiredo. "A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services." Information 11, no. 10 (October 6, 2020): 472. http://dx.doi.org/10.3390/info11100472.
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Effectiveness is a key feature of good governance, as the public sector must make the best use of resources to comply with the needs of the population. Several indicators can be analyzed to evaluate the effectiveness of a service. This study analyzes theoretical references and presents a systematic research of indicators to assess the effectiveness of digital public services in the perspective of the user. First, a literature review was carried out to identify the most common indicators employed to evaluate effectiveness in the public sector; then, the perception of academics and professionals regarding digital government was assessed to analyze the relevance of these indicators. As a result, two groups of indicators were found: technical factors based on service quality and usefulness of the service. This work contributes to enrich the discussion on how to create an effective model to evaluate the effectiveness of public services to guarantee quality standards and comply with the expectations of users.
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Moyo, Funa, and Clifford Mabhena. "Harnessing Mineral Resources in Gwanda District of Zimbabwe: A Myth or a Reality?" International Letters of Social and Humanistic Sciences 38 (August 2014): 1–21. http://dx.doi.org/10.18052/www.scipress.com/ilshs.38.1.
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The article examines strategies of harnessing mineral resources for community empowerment, poverty reduction and infrastructure development in mining areas of Zimbabwe. Despite abundant mineral resources, the majority of Zimbabwean indigenous communities living close to the mines have limited access to directly or indirectly benefit from the mineral resources. Using a descriptive survey to collect data, this research article gives a strong proposition on how the Indigenisation and Economic Empowerment Act can be used as a vehicle of harnessing mineral resources. The article argues that pro poor mining policies that ensure the harnessing of mineral resources for community empowerment, poverty reduction and infrastructure development are paramount. The article further argues that the Indigenous and Economic Empowerment Act needs to be harmonised with other sector legislation in the country. The article concludes that the development of infrastructure and provision of public utilities such as electricity, water, establishing micro-credit to small and medium enterprises and implementing broad-based indigenisation policies are some of the strategies of improving rural livelihoods. Similarly direct and indirect linkages between the mining sector and local economy could be enhanced through the provision of food supply to the mine, manufacture of mining inputs, provision of security services and supply of labour by the local community. The article recommends that the harmonisation of legislation that has an effect on harnessing of mineral resources by local communities will ensure community empowerment, poverty reduction and infrastructure development.
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Zarzycka, Ewelina, and Marcin Michalak. "Measuring the Performance of Local Government Entities and Analysis of their Managers’ and Personnel’s Information Needs in the Context of "New Public Management"." Comparative Economic Research. Central and Eastern Europe 16, no. 2 (August 17, 2013): 123–47. http://dx.doi.org/10.2478/cer-2013-0015.
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Ways to make the public sector more effective and efficient have been vigorously discussed for more than thirty years by practitioners and researchers all over the world. Public sector reforms drawing on the paradigm of an entrepreneurial and market style of management are called New Public Management (NPM). However if the concept of managing public sector entities according to the best management practices in the private sector is to be implemented and used effectively, the necessary management-aid tools must be introduced. This particularly applies to the public sector’s accounting system oriented to external reporting, to which needs to be added a management accounting subsystem with cost accounting and budgeting based on responsibility accounting and a measurement, evaluation, and performance reporting subsystem.
The main research objectives of this article are the following:
- to identify the management accounting methods and tools currently used by the managers of sampled local government entities (LGEs);
- to identify the information needs of the LGEs’ managers and personnel related to the implementation and application of a management accounting system, and to find out what accounting methods and tools they would like to have at their disposal to improve management processes;
- to evaluate the usefulness, adequacy and effectiveness of performance measurement systems used in LGEs.
This article fits into the scope of world research on the implementations of the NPM concept and uses New Institutional Economy to better understand the implementation of management accounting in the public sector.
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Baranchuk, Vladislav A. "Virtual assistance information model for public services." Yugra State University Bulletin 15, no. 2 (December 10, 2019): 7–15. http://dx.doi.org/10.17816/byusu20190207-15.
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Currently, the world and Russia are rapidly developing the direction of developing virtual assistants. This is primarily due to the demands of business, the state and the population for this product, as well as the development of technologies capable of high-quality implementation of this product. Offers on virtual assistants for business and the public exist in large numbers: Google Assistant, Microsoft Cortana, Siri, etc. At the same time, there are no ready-made solutions for state needs in the market. The task of navigating public services today is the most relevant and relevant for the public sector. Solving this problem using a virtual assistant will save billions of rubles a year across the country. The article proposes an information model for the implementation of a virtual assistant for navigating public services. The basis of the intelligence of the developed virtual assistant is made up of artificial neural networks. The developed virtual assistant information model is implemented in the VIka software product. The trial operation of VIka takes place on the website of the administration of the Khanty-Mansiysk Autonomous Okrug Yugra, located at https://vi.admhmao.ru/chat/new.php. To date, VIka can help navigate services in 10 areas, such as healthcare, utilities, a line to kindergarten, etc.
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Ghuloum, Husain F., and Waleed M. Alyacoub. "Activating the role of the public library towards Autism Spectrum Disorder (ASD) in Kuwait." Information Development 33, no. 4 (August 18, 2016): 406–17. http://dx.doi.org/10.1177/0266666916665436.
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Autism Spectrum Disorder (ASD), according to the latest figures and studies, affects a large segment of people who need more services from all fields in their countries whether they be the educational sector, health sector, or others. Public libraries are considered to be one of the most important sources of information for the whole community. Furthermore, the core aim of this type of library is to identify community needs, to provide materials, programs and technologies to meet those needs, and to cooperate with other agencies and organisations which serve the community as a whole. Although individuals with ASD are considered an important part of the population of the State of Kuwait, libraries and public libraries, in particular, do not pay attention to this segment for several reasons, such as lack of sufficient awareness of ASD. Public libraries` services to individuals with ASD are not clear and need to be investigated. This research attempts to investigate the new role of public libraries in order to serve individuals with ASD and their families in the Kuwait. Data was gathered from individuals with ASD and/or their families by using questionnaires and by interviews with 27 librarians in Kuwaiti public libraries.
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KORYTNYK, L. "The Conceptual Framework for Public Sector Entities’ Managerial Accounting." Scientific Bulletin of the National Academy of Statistics, Accounting and Audit, no. 4 (February 20, 2020): 30–38. http://dx.doi.org/10.31767/nasoa.4.2019.04.
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In order to ensure the realization of the principles of public policy for the modernization of the budget process and accounting system, the urgent task today is to develop conceptual bases for the implementation of management accounting for public sector entities that cannot be successfully and effectively applied without building a theoretical and methodological basis. Taking into account the purpose, objectives and goals of activities of the administrators of budget funds at different levels of management, the author’s position is proposed to determine the management accounting for each of them. This made it possible to assert that for the main administrators of budget funds the management accounting is aimed at fulfilling the functions of national importance, and for the lower level administrators of budget funds – to fulfill the statutory mission and to ensure a competitive position in the public services market. Studies of scientific and methodological approaches to the definition of the subject, objects, function, tasks and principles of management accounting allowed to make proposals for the specification of the subject, systematization of objects, expanding the list of existing functions, tasks and principles of management accounting, taking into account modern requirements for informative provision of economic information the processes of activity of public sector entities and the level of their participation in the budget process. The results of the conducted research will contribute to the continuation of the formation of the basic provisions of the national accounting system, taking into account the current needs of the information management space and the peculiarities of activities and status of administrators of budget funds.
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Tshukudu, Theophilus. "INTEGRATING HUMAN RESOURCE DEVELOPMENT AND KNOWLEDGE MANAGEMENT FOR SUSTAINABLE BOTSWANA PUBLIC SECTOR PERFORMANCE." Revue Européenne du Droit Social 53, no. 4 (September 12, 2021): 105–20. http://dx.doi.org/10.53373/reds.2021.53.4.044.
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Human resource development and knowledge management are increasingly becoming influential disciplines which are critical to the survival and success of organizations. Human capital resources are key for organizations to gain competitive advantage. With the spread of information and worldwide communications, competitive advantage based on only technology and on only human resources development strategies may only be maintained for short periods of time before competitors catch up. The only source of sustainable competitive advantage is to learn faster and more creatively than competing organizations. That could only be achieved through the swift and effective HRD strategies combined with knowledge management. It has been established that through learning, training, development, knowledge and knowledge management can organizations thrive through human capital. Helping people grow by empowering them with knowledge in a way boosts performance in a sustainable way. To memorize information for extended periods of time is not practical, it is telling that information needs to be stored (managed properly) for reference and for sustainability
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Bouhnik, Dan, Yahel Giat, and Issachar Zarruk. "The Informing Needs of Procurement Officers in Israel." Informing Science: The International Journal of an Emerging Transdiscipline 20 (2017): 149–65. http://dx.doi.org/10.28945/3765.
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Aim/Purpose: To develop and introduce a questionnaire that investigates the informing needs, information-seeking behavior, and supplier selection of procurement officers in Israel. The questionnaire’s internal consistency reliability is given. Additionally, we describe the demographic description of the procurement officers in Israel. Background: Procurement science is an important field that affects firms’ profits in the private sector and is significant to growth, innovation, sustainability, and welfare in the public sector. There is little research about the informing needs of procurement officers in general and particularly in Israel. Methodology: A quantitative questionnaire that is sent to all the procurement officers in Israel’s procuring association. Contribution: The questionnaire that is developed in this paper may be used by other researchers and practitioners to evaluate the information needs of procurement officers. Findings: The typical procurement officer is male, with a bachelor degree and is digitally proficient. Recommendations for Practitioners: The procuring side can use the questionnaire to develop better tools for obtaining information efficiently. The supplying side can use this knowledge to improve its exposure to potential customers and address its customer’s needs better. Recommendation for Researchers: The questionnaire can address theoretical questions such as how digital literacy affects the procuring process and provide empirical findings about active research areas such as supplier selection and information-seeking behavior. Future Research: Future research will examine the relationship between the various variables and demographic features to understand why specific information needs and information-seeking behaviors arise.
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Kumar, Bimal. "Building Information Modeling." International Journal of 3-D Information Modeling 1, no. 4 (October 2012): 1–7. http://dx.doi.org/10.4018/ij3dim.2012100101.
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As is common knowledge now, in 2016 it will be mandatory to use BIM on all public sector projects. This has clearly spurned a lot of interest in BIM within the construction industry. However, the industry appears to be struggling to find its feet as to what it needs to have in place before BIM based projects become a reality. Uses of BIM technology and associated processes have been categorized into 3 levels and the 2016 requirement is for Level 2 implementations only. This paper outlines the requirements of level 2 BIM implementation and assesses the status of the industry as a whole as to its readiness. There are various pre-requisites that need to be in place, mostly in relation to process protocols and standards. This paper gives an understanding of the roadmap that needs to be traversed in order to be ready for BIM. This paper presents an outline of the UK Government’s requirements for 2016 before discussing and assessing the UK construction industry’s readiness. Finally, the paper gives an outline of what needs to be in place for the government’s ambitions to be achieved as well as a summary of some of the challenges along the way and possible ways of addressing some of them.
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Scales, Robert C. "Advancing Public Sector Priorities for Goods Movement Projects: A California Case Study." Transportation Research Record: Journal of the Transportation Research Board 1602, no. 1 (January 1997): 1–3. http://dx.doi.org/10.3141/1602-01.
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Passage of the Intermodal Surface Transportation Efficiency Act of 1991, and subsequent federal, state, and metropolitan planning organization (MPO) efforts have provided leadership for advancing public sector priorities for goods movement projects. Nevertheless, progress has been slow. Lack of knowledge about freight transportation needs lies at the heart of the problem. The California Trade and Goods Movement Study set out to provide staff at all levels of government with information they could use to explain and document goods movement needs. The study also produced an executive report, targeted at elected officials, that emphasized the importance of efficient, uncongested transportation to the economic competitiveness of the state’s industries. The greatest challenge for the study was convincing MPOs, the state of California, and private industry that they needed one another to make things happen and that more energy was required to move faster. Reaching agreements required substantial dialogue because needed actions tended to change the balance of power among public agencies or affected individuals and causes. These concerns were overcome by the common goal of the study’s sponsors and participants, that is, to support the efficient and rapid movement of goods deemed vital to the state’s expanding domestic and international trade.
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Zhongming, Tan, Tinashe Mangudhla, and Reginald Masimba Mbona. "Civil Servant Borrowing Practices: A Determinant of Poverty in Zimbabwe." Business and Economic Research 10, no. 2 (May 18, 2020): 270. http://dx.doi.org/10.5296/ber.v10i2.16832.
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In assessing microfinance institutions (MFIs) and civil servants' perspectives on borrowing in Zimbabwe, we examine the purpose and rationale of MFIs establishments. Thus, in an attempt to understand the reason behind high borrowing, we also considered loan terms, the nature of loans issued, and the uses of MFIs borrowed funds among households. Driven by the exploratory approach, qualitative research involving semi-structured interviews and observation methods were applied in this study. Using, the purpose of the loan, pricing of loans, repayment terms, and loan terms, interview questions were designed and conducted. Our results show that MFIs loans are: short term loans, income (salary) based; and, these loans are mainly for immediate household consumption needs not an investment. This study also indicates that loan application requirements are more favorable for employed households, especially public sector employees. Even though civil servants have a better advantage in accessing MFIs loans, in the long run, they are likely to remain in poverty; since their purpose of borrowing is geared towards family expenses. Also, MFIs prevailing interest rates (high), evidenced with shorter repayment periods, reflect their failure to pull borrowers out of poverty; however, creating an interdependence syndrome of continuous borrowing. Since we focused on lending practices of households, our results serve as a basis of a joint policy formulation in combating poverty. Thus, understanding poverty through the borrowing of employed citizens aids in grasping the interconnectedness of sectors; which, is an essential tool for sustainable development and strategic planning.
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Nesip Öğün, Mehmet, Behcet ÖZNACAR, Ali TATAR, and Gülyüz DEBEŞ. "Information Technologies and Reaching to Information Society." REICE: Revista Electrónica de Investigación en Ciencias Económicas 8, no. 16 (December 30, 2020): 412–49. http://dx.doi.org/10.5377/reice.v8i16.10708.
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The quick development of information and communication technologies has made the countries using these technologies a step forward in the global competition. Thanks to the contributions of the public, private sector and non-governmental organizations all over the world since the beginning of the 1990s, there has been considerable progress in reaching the information society. The age we live in is called the information age. In this society where knowledge becomes power, a lot is expected from individuals. There is a need for individuals who can reach the information themselves, question the information they obtain, use them in line with their needs, and have the ability to think scientifically. In this study, analysis of written documents was used. In this respect, the analysis of written documents and documents is an information gathering method used in the qualitative research to support the information obtained both on its own and the interview and observation.
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Muir, Samuel David, Kathleen de Boer, Neil Thomas, Elizabeth Seabrook, Maja Nedeljkovic, and Denny Meyer. "Videoconferencing Psychotherapy in the Public Sector: Synthesis and Model for Implementation." JMIR Mental Health 7, no. 1 (January 21, 2020): e14996. http://dx.doi.org/10.2196/14996.
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Background Videoconferencing psychotherapy (VCP) is a growing practice among mental health professionals. Early adopters have predominantly been in private practice settings, and more recent adoption has occurred in larger organizations, such as the military. The implementation of VCP into larger health service providers in the public sector is an important step in reaching and helping vulnerable and at-risk individuals; however, several additional implementation challenges exist for public sector organizations. Objective The aim of this study was to offer an implementation model for effectively introducing VCP into public sector organizations. This model will also provide practical guidelines for planning and executing an embedded service trial to assess the effectiveness of the VCP modality once implemented. Methods An iterative search strategy was employed, drawing on multiple fields of research across mental health, information technology, and organizational psychology. Previous VCP implementation papers were considered in detail to provide a synthesis of the barriers, facilitators, and lessons learned from the implementation attempts in the military and other public sector settings. Results A model was formulated, which draws on change management for technology integration and considers the specific needs for VCP integration in larger organizations. A total of 6 phases were formulated and were further broken down into practical and measurable steps. The model explicitly considers the barriers often encountered in large organizational settings and suggests steps to increase facilitating factors. Conclusions Although the model proposed is time and resource intensive, it draws on a comprehensive understanding of larger organizational needs and the unique challenge that the introduction of VCP presents to such organizations.
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Rehman, Shafiq Ur. "Measuring service quality in public and private sector university libraries of Pakistan." Pakistan Journal of Information Management and Libraries 13 (October 1, 2012): 1–11. http://dx.doi.org/10.47657/201213774.
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The problem addressed in this study investigates the perceived service quality of public and private sector university libraries of Pakistan from its users' perspective. More precisely the study compares the following four aspects between public and private universities: zone of tolerance for overall and individual user groups, dimension wise zone of tolerance for overall and individual user group, gaps between desires and perceptions, and significant differences in the service quality. The data were collected through LIBQUAL print questionnaire from 1473 library users (faculty, graduates and undergraduates) of 22 public and private sector university libraries (main/central) of Pakistan. The psychometric properties of instrument were established through exploratory and confirmatory factor analyses. The comparisons of overall, individual service level, and dimension wise gap scores revealed that private sector university libraries were generally meeting the minimum requirements of their users (except information control dimension) but, on the other hand, public sector libraries were not meeting minimum requirement in information control and affect of service dimensions. The study also found significant difference on service quality between private and public sector university libraries. The researcher found very interesting findings that small collection creates small expectations, and it is easy to meet or satisfy the needs of the users of small collection. The article also discusses findings, implications of results and limitations of the study at the end.
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Shamu, Shepherd, Simbarashe Rusakaniko, and Charles Hongoro. "A Characterisation and Profiling of District Health Indicators in Zimbabwe: An Application of Principal Component Analysis in a Data Limited Setting." Journal of Health Economics and Outcomes Research 3, no. 2 (December 4, 2015): 162–79. http://dx.doi.org/10.36469/9833.
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Background: The Ministry of Health and Child Care, Zimbabwe does not have a method for prioritization and equitable allocation of its share of the national health budget and other resources in the sector. Regional allocations at the provincial level are made regardless of the provinces’ disease burden, population size, or needs. Currently there is no method available to show how the provinces eventually allocate these resources to the lower levels of care. In a data limited country such as Zimbabwe, Principal Component Analysis method can be used to identify a set of indicators that account for cross variation between different regions. This set of indicators could then be used by planners as reference indicators for equitable allocation of resources and prioritization of health care interventions. Objective: The aim of the study was to construct a set of simple, feasible, reliable and valid composite health indicators for use in characterising and profiling of the different districts in Zimbabwe. Method: This was a retrospective analysis of secondary data to derive composite indices for the 57 administrative health districts in Zimbabwe using routinely collected secondary data. The data was extracted from the 2012 Zimbabwe Health information database, the 2012 National Census and the 2011 Prices, Income and Expenditure Survey. Results: The analysis of the data resulted in the construction of 10 mutually exclusive principal composite indices, which included demographic, child related, disease related and health systems related indices. The 10 composite indices (population, immunisation, child mortality, antenatal care, HIV/TB, malaria, non-communicable diseases, socioeconomic, health seeking behaviour and infrastructure) were tested for construct and content validity and were found to be statistically robust, reliable and consistent with observed behaviour. Conclusion: The composite indices exhibited internal consistency and construct validity to be regarded as true representations of the cross variation of the 57 districts in Zimbabwe; hence these indices could be used to characterise the behaviour and assess the performance of these districts. There is also potential use for these indices in the areas of resource allocation and prioritisation of health interventions.
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Cohen, Sandra, and Sotirios Karatzimas. "Tracing the future of reporting in the public sector: introducing integrated popular reporting." International Journal of Public Sector Management 28, no. 6 (August 10, 2015): 449–60. http://dx.doi.org/10.1108/ijpsm-11-2014-0140.
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Purpose – The purpose of this paper is to debate the future form of reporting in the public sector by examining alternative forms of reporting, and more specifically the frameworks of integrated reporting and popular reporting. Moreover, the paper explores whether and how these reports could be related to each other in order for the needs of a pillar user group, that of the citizens, to be addressed. Design/methodology/approach – The authors analyze the frameworks of integrated reporting and popular reporting, and by combining their characteristics the authors propose a creative synthesis suitable for the public sector. Findings – The analysis leads to the conclusion that governmental entities need to take the next step on reporting in two parallel levels: the first would require the publication of information encountered in integrated reports containing various information elements that are not confronted to the traditional financial ones. The second would result in the provision of this information in a concise and easily comprehensive way. The merger of these two streams will give rise to the publication of “Integrated Popular Reports – IPR.” Originality/value – This move would result to useful and meaningful reporting with potential strategic advantages. The integrated reporting dimension of the reports combined to the popular reporting dimension would provide an adequate information matrix for citizens and other user groups (e.g. politicians, public executives), that are interested to understand the “whole picture” of public sector entities but at the same time they neither possess advanced accounting knowledge nor they are familiar with technical terminology.