Academic literature on the topic 'Information Sciences Service'

Abstract Marketing perspective in the provision of information services involves information providers, information users, and the context of the information environment. It values the business approach to information service provision for society development and increases the visibility of the breadth and comprehensiveness of Information Science application and usage. The objective of this article is to address concepts related to the marketing perspective in the management of these services with emphasis on the information business and market. The theoretical discussion was based on a literature review on the management of information services from the marketing perspective in the context of information science focusing on the studies carried out by Information Marketing Research Group members and on national and international research on this topic, including classic marketing studies. The present study discusses the actions arising from this perspective of management in information service agencies. It was concluded that the theoretical discussion of the concepts related to the marketing perspective contributed to broaden the understanding of users as information consumers, as well as the theoretical principles of marketing that are related to this approach to the management of information service provision.

Purpose The purpose of this paper is to examine the value of the MSLS degree in health sciences library settings. Design/methodology/approach This is a discourse and preliminary analysis supported with research from the literature. Findings The value of the MSLS degree in the health sciences library setting is well recognized. Health sciences librarians’ efforts to evaluate and quantify positive impact of services can provide a useful model for the information and library science field. Research limitations/implications As this is a preliminary discussion, an exhaustive literature analysis was not undertaken. Originality/value A model for empirical-based research, borne out of the health sciences library specialty, can contribute to more effective methods for evaluating general library service and the overall value of the MSLS degree.

Purpose The purpose of this paper is to extend significantly the technology acceptance model (TAM) of Davis to design an extended TAM model to be used in the evaluation and assessment of e-information services for information research such as e-library services. The present TAM extension is based on two variables of behavioral intention: the perceived ease of use and perceived usefulness of a system. Furthermore, the user satisfaction, free access, information architecture, content richness, policies and rules, publishers’ quality, system self-efficacy and task technology fit were incorporated into the TAM to extend it with other factors theoretically motivated and would be of interest more generally. Design/methodology/approach The researcher adopted an experimental approach-based comparison between an experimental group (107 researchers) using an electronic information service (the e-library service of the university) and a control group (107 researchers) not registered in this e-information service of the university. Findings The researcher used the effect size values based t-test independent samples at the 0.05 level to adapt the structural model equation to the experimental sample. Principal results show that the behavioral intention was influenced significantly by user satisfaction. The perceived usefulness of the e-library services was influenced significantly by the perceived ease of use, information architecture, content richness, free access, publishers’ quality, task-technology fit and e-library service self-efficacy. Originality/value This paper is useful in advancing a framework for the evaluation and assessment of the electronic information service used for information research and exploring users’ attitudes toward using that service.

The world is dominated by service-based economies. The service sector in developed economies accounts for over 75% of economic activities. The industrial and agrarian economic activities amount to around 20% and 5%, respectively. Despite their dominant position, services are the least studied part of the economy. This is partly attributed to the complexity and diversity of services, and inherent difficulties in providing a comprehensive theoretical foundation with well-defined concepts, tools, methods, and practical implications. Service science is an emerging discipline that fills in the gap. It is an interdisciplinary endeavor bringing together economics, management, engineering, and information and system sciences. The authors present a concise historical account of the development of economic activities leading to the present body of services. Aspects of service diversity and evolution are addressed. Scientific approaches to elucidation of services are overviewed. They are organized into four logical categories and examined from both macro and micro-level viewpoints. The emerging service science requires effort in synthesizing partial knowledge from individual disciplines and encompassing both micro and macro characteristics of services. A future perspective on service science is also offered.