Academic literature on the topic 'Information service quality'

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Dissertations / Theses on the topic "Information service quality"

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Dantas, Ramide Augusto Sales. "Quality-aware Automated Service Composition using Reverse Engineering and Incomplete Information." Universidade Federal de Pernambuco, 2012. https://repositorio.ufpe.br/handle/123456789/10952.

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Submitted by Pedro Henrique Rodrigues (pedro.henriquer@ufpe.br) on 2015-03-05T19:29:15Z No. of bitstreams: 2 phd-thesis-vfinal-rasd.pdf: 2993974 bytes, checksum: a924d1ac8059a7b4a6c2775d60d5a742 (MD5) license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5)<br>Made available in DSpace on 2015-03-05T19:29:15Z (GMT). No. of bitstreams: 2 phd-thesis-vfinal-rasd.pdf: 2993974 bytes, checksum: a924d1ac8059a7b4a6c2775d60d5a742 (MD5) license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Previous issue date: 2012-03-13<br>Service Composition is one of the most imp
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Tam, Wing-yan. "Quality of service routing with path information aggregation." Click to view the E-thesis via HKUTO, 2006. http://sunzi.lib.hku.hk/hkuto/record/B36782956.

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Tam, Wing-yan, and 譚泳茵. "Quality of service routing with path information aggregation." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2006. http://hub.hku.hk/bib/B36782956.

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Egedigwe, Eges. "Service Quality and Perceived Value of Cloud Computing-Based Service Encounters: Evaluation of Instructor Perceived Service Quality in Higher Education in Texas." NSUWorks, 2015. http://nsuworks.nova.edu/gscis_etd/54.

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Cloud computing based technology is becoming increasingly popular as a way to deliver quality education to community colleges, universities and other organizations. At the same time, compared with other industries, colleges have been slow on implementing and sustaining cloud computing services on an institutional level because of budget constraints facing many large community colleges, in addition to other obstacles. Faced with this challenge, key stakeholders are increasingly realizing the need to focus on service quality as a measure to improve their competitive position in today's highly co
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Shrestha, Deepak. "Maintaining Quality of Information Technology Service in an organization." Thesis, Linnaeus University, School of Computer Science, Physics and Mathematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6394.

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<p>Optimized quality of IT services are those which need pre-analysis of users’ requirements, service provider’s capabilities as well as service specification and standardization. For any organization, maintaining of quality of IT service has become one of the key challenges which holds a significance importance to users’ satisfaction. Thus, this research tries to explore and identify the key factors of service quality dimensions and its affect on Information Technology Service so that organization can understand and follow the possible way to maintain quality of IT service to satisfy its end
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Shen, Lisai. "Internet GIS for Air Quality Information Service for Dalian, China." Thesis, University of Waterloo, 2005. http://hdl.handle.net/10012/990.

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Since the 1970s, environmental monitoring in China has formed a complete web across the country with over 2000 monitoring stations. China State Environmental Protection Administration (SEPA) has published an annual report on the State of the Environment in China since 1989. The Chinese government began to inform the public of environmental quality and major pollution incidents through major media since the late 1990s. However, environmental quality data has not been adequately used because of constraints on access and data sharing. The public and interested groups still lack access to
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McLaren, Patricia Noreen Rachel. "The impact of quality governance on information technology service delivery." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/2216.

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Thesis (MTech (Quality))--Cape Peninsula University of Technology, 2010.<br>Computacenter SA (CCSA), serves as focus of this study. One of CCSA's clients is Unipart and therefore will be used as the example to mitigate the research problem, serving to demonstrate how Service Levels are structured and how they are monitored. According to the Company policy and agreed Service Level Agreements (SLA's), an acceptance level of 95% should be reached in terms of service delivery. Anything below 95% would be considered a failure, and therefore constitutes a breach of the agreement. The tool use
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Hey, Laurence Arthur. "Simplified adaptive routing and its impact on quality of service and quality of information." Thesis, Imperial College London, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.512007.

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Iftikhar, Amjad, Muhammad Aoon Shah, and Fowad Latif. "Multi-Protocol Label Switching To Support Quality of Service Needs." Thesis, Halmstad University, School of Information Science, Computer and Electrical Engineering (IDE), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-4025.

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<p>Multi-Protocol Label Switching (MPLS) is a technique that can be used to improve the performance of a computer communication network. By use of MPLS, data packets can be switched on the basis of labels rather than routed on the basis of destination address. MPLS supports different features like QoS, traffic engineering and VPNs etc.</p><p>This thesis evaluates the working and performance of MPLS and its support for Quality of Service. QoS is required in the network when real time traffic is transported.</p><p>In this thesis it is described, how QoS guarantees are assigned to the IP packets
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10

Ding, Yi. "Quality in IS Research: Theory and Validation of Constructs for Service, Information, and System." Digital Archive @ GSU, 2010. http://digitalarchive.gsu.edu/cis_diss/42.

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IS quality is an important concept. Basing their model on information communication theory, DeLone and McLean formulated Information Quality and System Quality as two quintessential elements in their 1992 IS Success Model. In recent years, DeLone and McLean (2003) added Service Quality to form a triumvirate of antecedents to success. Unfortunately, the addition of this construct has unintentionally uncovered an overall lack of coherence in the theoretical modeling of IS Success. Research to date on IS Service Quality has largely ignored the impacts of Information Quality and System Quality whe
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