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Journal articles on the topic 'Information service'

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1

Lim, Chie-Hyeon, and Kwang-Jae Kim. "Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services." Service Science 6, no. 4 (2014): 296–312. http://dx.doi.org/10.1287/serv.2014.0086.

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Dr.R.Subhashini, Dr R. Subhashini, and Vijayabaskaran PS Vijayabaskaran . PS. "Conglomerate Information Service using Paravirtualization." Indian Journal of Applied Research 3, no. 6 (2011): 119–21. http://dx.doi.org/10.15373/2249555x/june2013/38.

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3

Campbell, Corinne A. "Product Service Strategies for Information Services." Bulletin of the American Society for Information Science and Technology 22, no. 4 (2005): 15–17. http://dx.doi.org/10.1002/bult.20.

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4

Dr., P.B. Mene. "Service quality Aspects in Information Science." International Journal of Advance and Applied Research 10, no. 3 (2023): 600–602. https://doi.org/10.5281/zenodo.7748517.

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Service quality is a critical element of customer perceptions and customer satisfaction. In the case of pure services, like health care, financial services, education, etc, service quality will be the dominant element in customers evaluations. In cases in which customer services are offered in combination with a physical product like, IT services, auto services service quality may also be very critical in determining customer satisfaction. The measurement of subjective aspects of customer services depends on the conformity of the expected benefit with the perceived result. This depends upon th
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Dr., P.B. Mene. "Service quality Aspects in Information Science." International Journal of Advance and Applied Research 10, no. 3 (2023): 746–48. https://doi.org/10.5281/zenodo.7788398.

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Service quality is a critical element of customer perceptions and customer satisfaction. In the case of pure services, like health care, financial services, education, etc, service quality will be the dominant element in customers evaluations. In cases in which customer services are offered in combination with a physical product like, IT services, auto services service quality may also be very critical in determining customer satisfaction. The measurement of subjective aspects of customer services depends on the conformity of the expected benefit with the perceived result. This depends upon th
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6

Lowrie, Jean E. "Information Service." Reference Librarian 7, no. 17 (1987): 51–58. http://dx.doi.org/10.1300/j120v07n17_05.

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7

Li, Hong Xin. "Research on the Network of China's Rural Market Information Service." Advanced Materials Research 926-930 (May 2014): 4174–77. http://dx.doi.org/10.4028/www.scientific.net/amr.926-930.4174.

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The information work in rural areas has important strategic significance in China's economic and social development. Rural information means is a process to realize the rural production and management, public services, government administration and living consumption by strengthening the rural network, and telecommunications networks and the Internet infrastructure, making full use of information resources and improving the information service system. Rural information service model is composed of organization model, five parts services, distribution channels, distribution mechanisms and suppo
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8

Davis, Marta A., and Angela Battaglia Rubin. "Service vs. Services: Customer-Centered Interlibrary Loan Service." Journal of Interlibrary Loan, Document Delivery & Information Supply 7, no. 1 (1996): 47–59. http://dx.doi.org/10.1300/j110v07n01_05.

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9

Neill, S. D. "Information science or information service." Journal of Information Science 13, no. 6 (1987): 373–74. http://dx.doi.org/10.1177/016555158701300611.

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10

ADACHI, Toshie. "Pharmaceutical Information Service. The Information Services at Kobe Pharmaceutical University Library." Igaku Toshokan 43, no. 4 (1996): 452–58. http://dx.doi.org/10.7142/igakutoshokan.43.452.

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11

Barhoumi, Chokri. "User acceptance of the e-information service as information resource." New Library World 117, no. 9/10 (2016): 626–43. http://dx.doi.org/10.1108/nlw-06-2016-0045.

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Purpose The purpose of this paper is to extend significantly the technology acceptance model (TAM) of Davis to design an extended TAM model to be used in the evaluation and assessment of e-information services for information research such as e-library services. The present TAM extension is based on two variables of behavioral intention: the perceived ease of use and perceived usefulness of a system. Furthermore, the user satisfaction, free access, information architecture, content richness, policies and rules, publishers’ quality, system self-efficacy and task technology fit were incorporated
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12

Anonymous. "INFORMATION SERVICE AVAILABLE." Journal of Gerontological Nursing 14, no. 9 (1988): 44. http://dx.doi.org/10.3928/0098-9134-19880901-17.

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13

Riedinger, Edward A. "Telephone information service." College & Research Libraries News 50, no. 8 (1989): 672–75. http://dx.doi.org/10.5860/crln.50.8.672.

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14

Ewing, Tania. "Information service goes." Nature 343, no. 6258 (1990): 502. http://dx.doi.org/10.1038/343502a0.

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15

Grant, Susan. "DLF Information Service." British Journal of Special Education 10, no. 4 (2007): 42. http://dx.doi.org/10.1111/j.1467-8578.1983.tb00192.x.

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16

Kundu, Saikat. "Service information blueprint: A scheme for defining service information requirements." Journal of Service Science Research 7, no. 1 (2015): 21–53. http://dx.doi.org/10.1007/s12927-015-0002-3.

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17

Lin, Tung-Cheng, Lih-Lian Hwang, Hung-da Dai, and Yu-Chun Sang. "Daily Care Information System Requirements: Professional Service-Driven Service Blueprint Approach." Applied Clinical Informatics 12, no. 04 (2021): 960–68. http://dx.doi.org/10.1055/s-0041-1736222.

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Abstract Background Long-term care (LTC) services are a professional service-driven (PSD) system; to deliver appropriate care services to residents, health care providers first need to collect appropriate patient data and make a professional assessment. A well-designed LTC information system should therefore consider the information requirements of multidisciplinary health care providers to adequately support their care services. Objectives This study proposed a modified service blueprint—the PSD service blueprint—for visualizing interdisciplinary service providers' input and output informatio
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18

Matsyi, Olha, and Albina Holovach. "Development of information web-service for providing services." Bulletin of Kharkov National Automobile and Highway University, no. 94 (December 16, 2021): 166. http://dx.doi.org/10.30977/bul.2219-5548.2021.94.0.166.

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Problem. Today the most relevant topic is the creation of websites. This is because almost any field of activity, whether related to goods or services, requires information-based promotion. The main purpose of the site is to tell the users about the company's data. There are different ways of informing on the Internet, but usually they all come down to one thing – a website. A website is a collection of electronic documents combined into a single address. With the growth of technology, websites are becoming not just a collection of documents, but also a presentation of a number of technologies
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19

Murad, S. E. "Using Semantic Services in Service-Oriented Information Systems." IEEE Potentials 32, no. 1 (2013): 36–46. http://dx.doi.org/10.1109/mpot.2012.2187806.

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20

M naufal reza, Opal, and Dedi Haryanto. "Barbershop trend information system." International Journal Cister 1, no. 02 (2022): 58–62. http://dx.doi.org/10.56481/cister.v1i02.149.

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This research has a purpose to determine the performance and customers expectations about the service quality of Real7 Barbershop which expected by customers after receiving services from Real7 Barbershop and what should be improved in the services provided by Real7 Barbershop. The samples are taken using simple random sampling method. Simple random sampling is a sampling design in which every single element in the population has a known and equal probability to be selected as a subject. Data analysis are in this research using Analysis of Importance Performance. The results of this research p
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Putri, Rasikha Aulia, Adhelia Syaharani Putri, Dhetalia Oktariyani, and Resty Ayunabila. "CYBERBULLYING PREVENTION INFORMATION SERVICE." Jurnal Ilmiah Konseling Pendidikan 3, no. 1 (2024): 21–28. https://doi.org/10.22437/kopendik.v3i1.29875.

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Cyberbullying involves the use of digital technology to bully or harass someone. It commonly occurs on various online platforms, including chat rooms and gaming sites. Cyberbullying can be characterized by repetitive behavior and is often carried out with the deliberate intent of intimidating, belittling, or humiliating the victim. Unlike traditional bullying, cyberbullying leaves behind digital traces such as photos, images, or videos. Providing guidance and counseling services to students is a preventive measure that schools can take. The information service is one example of such a service.
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22

Chu, Shuqing, Shumin Tu, Nuo Wang, and Weiran Zhang. "Information Equity and Cultural Sharing." International Journal of Library and Information Services 9, no. 1 (2020): 10–24. http://dx.doi.org/10.4018/ijlis.2020010102.

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It is very important to study public library services available to migrant workers, which have the potential to enrich public library services and promote social equity. After analyzing the present situation and characteristics of migrant workers in China, this article takes the services for migrant workers offered by Hangzhou Public Library as an example and explores the best ways to service migrant workers in public libraries, including how to further break down the obstacles to service, how to expand the mode of service, and how to make a greater effort to optimize the growth environment of
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23

Raman, Aparna, and Sangeeta Shah Bharadwaj. "Dynamic service capabilities enabling agile services." Journal of Enterprise Information Management 30, no. 1 (2017): 166–87. http://dx.doi.org/10.1108/jeim-01-2016-0015.

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Purpose The purpose of t1his paper is to develop an instrument to measure agile services based on dynamic capabilities theory. The paper investigates the service agility through two building blocks service sensing and seizing agility and service responding agility. Design/methodology/approach The items were generated using existing scales, content analysis and using in-depth interview. The scale was validated using data from Indian services industry. Findings A pool of 32 items for dynamic service capabilities enabling agile services and 12 items for agile services were proposed. Empirical val
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24

Tonta, Yaşar, and İrem Soydal. "Service quality of web information systems." Hacettepe Üniversitesi Edebiyat Fakültesi Dergisi 27, no. 2 (2010): 117–28. https://doi.org/10.5281/zenodo.321843.

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The recent developments in technology made it possible to provide various services through the Web. Users’ tendencies to request services via the Web and their expectations from the services are increasing gradually. In order to design better web sites and have users continue to use them, it is essential to understand what users expect of web services, how they perceive such service dimensions as security, design and quality along with the ones they value most. Using the survey method, this study tests the perceived service quality of one for-profit (Idefix), one non-profit (ULAKB‹M) web sites
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25

Bassam, A. AL Muhayteeb. "Centralized Information Technology (IT) Service Catalog." International Journal of Computer Science and Information Technology Research 10, no. 3 (2022): 36–37. https://doi.org/10.5281/zenodo.7014956.

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<strong>Abstract:</strong> The main goal of IT service catalog is to have all request-able IT services in one single source, so users don&#39;t get confused whenever they need to request a service. An IT Service Catalog Process has to be established in order to apply standardized procedures to be followed by IT service owners, determine the business requirements &amp; meet IT targets for service delivery and ensures that there is a single, comprehensive source for all services. <strong>Keywords:</strong> IT, Service, Catalog, process, Centralized. <strong>Title:</strong> Centralized Informatio
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26

Wang, Shangguang, Lei Sun, Qibo Sun, Xuyan Li, and Fangchun Yang. "Efficient Service Selection in Mobile Information Systems." Mobile Information Systems 2015 (2015): 1–10. http://dx.doi.org/10.1155/2015/949436.

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With the rapid development of mobile wireless networks such as 4G and LET, ever more mobile services and applications are emerging in mobile networks. Faced with massive mobile services, a top priority of mobile information systems is how to find the best services and compose them into new value-added services (e.g., location-based services). Hence, service selection is one of the most fundamental operations in mobile information systems. Traditional implementation of service selection suffers from the problems of a huge number of services and reliability. We present an efficient approach to s
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Brindley, Lynne J. "Information service and information product pricing." Aslib Proceedings 45, no. 11/12 (1993): 297–305. http://dx.doi.org/10.1108/eb051336.

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28

Lei, B., K. Liu, Y. Gan, and M. Zhong. "Research and implementation of geographic information service mode in digital home." ISPRS - International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XL-4 (April 23, 2014): 127–31. http://dx.doi.org/10.5194/isprsarchives-xl-4-127-2014.

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Accompanying infrastructure improvements and networking technology innovation, the development of digital home service industry has gotten more and more attention. However, the digital home service levels have not sufficiently met rising demand from users. Therefore, it is urgent to propose and develop new service modes for the digital home. Geographic information services can provide various spatial information services such as map search, spatial information query. It has become an inevitable trend to implement geographic information services in the digital home. This paper proposes three ne
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Lee, Doo-Young. "Information Inequality, Information Gap, and Library Information Service." Journal of the Korean Society for Library and Information Science 40, no. 4 (2006): 13–19. http://dx.doi.org/10.4275/kslis.2006.40.4.013.

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30

Sari, Sefrina Intan, and Alfina. "Village Service Information System." International Journal Education and Computer Studies (IJECS) 1, no. 2 (2021): 63–67. http://dx.doi.org/10.35870/ijecs.v1i2.604.

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The purpose of this research is to design and build a Village Service Information System in order to improve the quality of services for village officials and the use of services for village residents. At the application development stage using the Scrum software development method and the application used is Microsoft visual foxpro 9. The results of the research that can be concluded are; 1) The ability and skills of village officials in communicating are still low so that in providing services to the community it does not provide satisfaction for the community, 2) Based on the database and f
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31

AMARAL, Sueli Angélica do. "Users, information consumers, and information service agencies from the marketing perspective." Transinformação 29, no. 1 (2017): 27–38. http://dx.doi.org/10.1590/2318-08892017000100004.

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Abstract Marketing perspective in the provision of information services involves information providers, information users, and the context of the information environment. It values the business approach to information service provision for society development and increases the visibility of the breadth and comprehensiveness of Information Science application and usage. The objective of this article is to address concepts related to the marketing perspective in the management of these services with emphasis on the information business and market. The theoretical discussion was based on a litera
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Jain, Vipul, and O. P. Wali. "Information Technology Service Quality Measurement: A Review." Asian Journal of Managerial Science 7, no. 3 (2018): 18–25. http://dx.doi.org/10.51983/ajms-2018.7.3.1348.

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This is a review of the current state of research in the area of Information Technology (IT) service quality measurement. The service quality research has many available theoretical models and corresponding measurement scales. There are ongoing debates and differing viewpoints in this area that have proliferated over more than thirty years, since the mid-1980s. This article attempts to identify the available instruments for IT service quality, and summarize the debate around them. Research on electronic services is examined additionally, since much of the academic community agrees on measuring
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LU, JIANGUO, and JOHN MYLOPOULOS. "EXTENSIBLE INFORMATION BROKERS." International Journal on Artificial Intelligence Tools 11, no. 01 (2002): 95–115. http://dx.doi.org/10.1142/s0218213002000794.

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The number and size of information services available on the internet has been growing exponentially over the past few years. This growth has created an urgent need for information agents that act as brokers in the sense that they can autonomously search, gather, and integrate information on behalf of a user. To remain useful, such brokers will have to evolve throughout their lifetime to keep up with evolving and ever-changing information services. This paper proposes a framework named XIB (eXtensible Information Brokers) for building and evolving information brokers. The XIB takes as input a
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Rajab, Enny, and Ni Luh Putu Sariani. "Implementation of Management Information at Online Transportation Service." Webology 18, SI05 (2021): 991–1001. http://dx.doi.org/10.14704/web/v18si05/web18276.

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Digitization is a trend and need in every activity. Almost all activities are always in contact with technology. Likewise with Indonesian transportation which cannot be separated from the use of technology. So this study aims to examine the feeling of information technology in operational and management activities at the Indonesian transportation facility, namely PT. Go-Jek Indonesia. The method in this study is direct observation of the perpetrators of Go-Jek transportation with qualitative data. The results show that the E-Commerce system plays an important role in the smooth running of peop
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Tsohou, Aggeliki, Mikko Siponen, and Mike Newman. "How does information technology-based service degradation influence consumers’ use of services? An information technology-based service degradation decision theory." Journal of Information Technology 35, no. 1 (2019): 2–24. http://dx.doi.org/10.1177/0268396219856019.

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Information technology is crucial for modern services. Service delivery may include a complex mix of information technology and telecommunication providers, global networks and customers’ information technology devices. This research focuses on service failures that are caused by information technology problems, which we conceptualize as information technology-based service degradation (ITSD). When information technology-based service degradation occurs in a modern service, the information technology problem may originate from the service provider, another partner or any information technology
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36

McClean, H. L., and M. Reid. "Use of GUM services and information and views held by first time service users in a large UK city: implications for information provision." International Journal of STD & AIDS 8, no. 3 (1997): 154–58. http://dx.doi.org/10.1258/0956462971919813.

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The aim of this study was to examine the relationship between and views held by service users before obtaining help from a medicine (GUM) service and the accessibility and use of the service, to determine potential intervention measures for change. A structured was completed by 292 first-time GUM service users in a large UK in 1994. Overall 94 (57.7%) of 163 male service users and 59 (48.4%) of 122 service users had some information about the service before seeking help, this difference was not significant. Only 92 (31.5%) knew the service was The main source of information was through general
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37

Rands, Tony. "Information Technology as a Service Operation." Journal of Information Technology 7, no. 4 (1992): 189–201. http://dx.doi.org/10.1177/026839629200700402.

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Research into service management has revealed concepts and ideas which may be usefully applied in other management settings. In order to evaluate their potential relevance to managing information technology (IT), several aspects of service management are explored, including the nature of service products, customer-supplier contact, the design of service delivery systems, and measuring and achieving service quality. Some ideas have already been applied to IT, but others could also be relevant. These include examining contacts between users and IT specialists, using process flow charts to design
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38

Munk, Sándor. "Interoperability Services Supporting Information Exchange Between Cybersecurity Organisations." Academic and Applied Research in Military and Public Management Science 17, no. 3 (2018): 131–48. http://dx.doi.org/10.32565/aarms.2018.3.9.

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The security of cyberspace can be ensured by a broad cooperation of different organizations, actors. This cooperation cannot be achieved without interoperable information exchange between cybersecurity actors, organisations, and their IT systems. Interoperable information exchange can be realized using own resources, or using services provided by third parties. IT interoperability service can be defined as a service by which a service provider supports interoperable data exchange between IT systems of service consumers and cooperating actors. This publication provides different categorizations
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39

Le Dinh, Thang, and Thanh Thoa Pham Thi. "Information-Driven Framework for Collaborative Business Service Modelling." International Journal of Service Science, Management, Engineering, and Technology 3, no. 1 (2012): 1–18. http://dx.doi.org/10.4018/jssmet.2012010101.

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In the context of a network of enterprises, the competitive advantage of each enterprise depends greatly on the ability to use network architectures to collaborate efficiently in business services. The paper introduces a conceptual framework, called the CBSM (Collaborative Business Service Modelling) framework, which provides an intellectual foundation for understanding thoroughly and modelling effectively collaborative business services. The paper begins by presenting the necessity for and principles of the conceptual framework. Then it presents the architecture of the CBSM framework that con
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Bahl, Sanjay, and O. P. Wali. "Perceived significance of information security governance to predict the information security service quality in software service industry." Information Management & Computer Security 22, no. 1 (2014): 2–23. http://dx.doi.org/10.1108/imcs-01-2013-0002.

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Purpose – Information security is a growing concern in society, across businesses and government. As the offshore IT services market continues to grow providing numerous benefits, there are also perceived risks with respect to the quality of information security delivered in the supply chain. This paper aims to examine, as a case, the perceptions of Indian software services provider (service provider) employees with respect to information security governance and its impact on information security service quality that is delivered to customers. Design/methodology/approach – The paper provides a
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Amato, Alba, Beniamino Di Martino, and Salvatore Venticinque. "A Distributed Cloud Brokering Service." Informatica 26, no. 1 (2015): 1–15. http://dx.doi.org/10.15388/informatica.2015.35.

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Zhang, Z., S. Zhao, X. Li, D. Cong, and D. Sun. "AN INFORMATION SERVICE MODEL FOR REMOTE SENSING EMERGENCY SERVICES." ISPRS - International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XLII-2/W7 (September 12, 2017): 187–91. http://dx.doi.org/10.5194/isprs-archives-xlii-2-w7-187-2017.

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This paper presents a method on the semantic access environment, which can solve the problem about how to identify the correct natural disaster emergency knowledge and return to the demanders. The study data is natural disaster knowledge text set. Firstly, based on the remote sensing emergency knowledge database, we utilize the sematic network to extract the key words in the input documents dataset. Then, using the semantic analysis based on words segmentation and PLSA, to establish the sematic access environment to identify the requirement of users and match the emergency knowledge in the dat
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Li, Haifeng, and Bo Wu. "A Service-Oriented Architecture for Proactive Geospatial Information Services." Future Internet 3, no. 4 (2011): 298–318. http://dx.doi.org/10.3390/fi3040298.

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Duckett, Bob. "From reference library to information service: services in danger." Library Review 53, no. 6 (2004): 301–8. http://dx.doi.org/10.1108/00242530410544385.

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Bashyam, T. C. A. "Service Design and Price Competition in Business Information Services." Operations Research 48, no. 3 (2000): 362–75. http://dx.doi.org/10.1287/opre.48.3.362.12434.

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Oberle, Daniel, Nadeem Bhatti, Saartje Brockmans, Michael Niemann, and Christian Janiesch. "Countering Service Information Challenges in the Internet of Services." Business & Information Systems Engineering 1, no. 5 (2009): 370–90. http://dx.doi.org/10.1007/s12599-009-0069-9.

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47

Zhang, H., W. Huang, J. Jiang, M. Du, and J. Yang. "A HIGH-CURRENCY GEO-SPATIAL SERVICE GATEWAY FOR NATIONAL GEO-INFORMATION SERVICE PLATFORM." International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XLIII-B4-2021 (June 30, 2021): 383–88. http://dx.doi.org/10.5194/isprs-archives-xliii-b4-2021-383-2021.

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Abstract. Today, more and more geospatial services are provided by the governments and enterprises to share various geographic information data and functions, and services-based application integration has become a trend. However, many problems existed in the geo-platform for Geographic information sharing while providing services in the form of API, such as the coexistence of different versions of the same service, similar service routes of different APIs, cluttered service protocols, and complex authority management, that makes the integration among different geographic information services
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Anonymous. "ONLINE MEDICAL INFORMATION SERVICE." Journal of Refractive Surgery 10, no. 4 (1994): 472–73. http://dx.doi.org/10.3928/1081-597x-19940701-19.

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Procházka, Jaromír, and Vladimír Plos. "Aerodrome Flight Information Service." MAD - Magazine of Aviation Development 1, no. 1 (2013): 15. http://dx.doi.org/10.14311/mad.2013.01.04.

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Hart, Linda L. "Drug Information Analysis Service." Drug Intelligence & Clinical Pharmacy 19, no. 1 (1985): 25–28. http://dx.doi.org/10.1177/106002808501900105.

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