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Journal articles on the topic 'Information System and Critical success factors'

Author: Grafiati

Published: 2 June 2025

Last updated: 31 July 2025

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1

Rosacker, Kirsten M., and David L. Olson. "Public sector information system critical success factors." Transforming Government: People, Process and Policy 2, no. 1 (2008): 60–70. http://dx.doi.org/10.1108/17506160810862955.

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2

Yohannes, Andreati, and Tuga Mauritsius. "Critical Success Factors in Information Technology Projects." International Journal of Emerging Technology and Advanced Engineering 12, no. 7 (2022): 45–67. http://dx.doi.org/10.46338/ijetae0722_06.

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This study focuses on discovering the Critical Success Factors (CSFs) of the implementation of Information Technology (IT) or Information System (IS) related projects as the enablers to many organizational transformations. The core method for developing the CSFs is through Systematic Literature Review (SLR) for compiling past research related to CSFs to come up with a set of CSFs (as independent variables) to achieve IT/IS project success. As a result, five independent variables, namely, Leadership/Project Management; Effective Organization Communication; Project Team Capability/Competence; Me

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3

Hoxmeier, John A. "Information System Reengineering: Lessons Learned and Critical Success Factors." Failure and Lessons Learned in Information Technology Management 2, no. 3 (1998): 145–57. http://dx.doi.org/10.3727/108812898791901305.

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Handayani, Putu Wuri, Puspa Indahati Sandhyaduhita, Achmad Nizar Hidayanto, Ave Adriana Pinem, and Haya Rizqi Fajrina. "Synthesising hospital information system critical success factors in Indonesia." International Journal of Management and Enterprise Development 13, no. 3/4 (2014): 261. http://dx.doi.org/10.1504/ijmed.2014.069172.

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5

Hai, Nguyen Thi Thanh, Tommi Tapanainen, and Diana Ishmatova. "Critical Success Factors in Health Information Technology Implementation." International Journal of Healthcare Information Systems and Informatics 10, no. 1 (2015): 1–16. http://dx.doi.org/10.4018/ijhisi.2015010101.

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Health Information Technology (HIT) implementation success factors are evolving and proliferating, making it difficult for both researchers as well as practitioners to focus their limited resources on narrowing down those factors that impact success the most. A nationwide survey conducted on Finnish information technology (IT) managers to evaluate the critical success factors (CSFs) for HIT implementation in the order of importance unveils (1) system quality, (2) service and information quality, and (3) the support of leaders to be among the top ranking CSFs. Finnish IT managers generally prio

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6

Rajendrakumar, Barot Mukti. "Evaluation of Critical Success Factors for Accounting Information Systems Data Quality in Gujarat." International Journal of Scientific Research 3, no. 2 (2012): 151–53. http://dx.doi.org/10.15373/22778179/feb2014/49.

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7

Lee, Seul-Ki, and Jung-Ho Yu. "Critical Success Factors for Project Management Information System in Construction." Journal of Construction Engineering and Project Management 1, no. 1 (2011): 25–30. http://dx.doi.org/10.6106/jcepm.2011.1.1.025.

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8

Rouibah, Kamel, Adel Dihani, and Nabeel Al-Qirim. "Critical Success Factors Affecting Information System Satisfaction in Public Sector Organizations." Journal of Global Information Management 28, no. 3 (2020): 77–98. http://dx.doi.org/10.4018/jgim.2020070105.

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Many studies have investigated technology adoption in western countries and ignored the Arab region. The available Arab studies focused on the technology adoption model (TAM) and its subsequent variations while leaving important factors such as information quality, user involvement, availability of training and top management support on the success of information systems (IS). Despite that these factors were studied scantly in some past studies, this research attempts to fill this gap and develop a more integrative model of IS success. Results indicated the existence of four critical success f

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9

Williams, JJ, and A. Ramaprasad. "A taxonomy of critical success factors." European Journal of Information Systems 5, no. 4 (1996): 250–60. http://dx.doi.org/10.1057/ejis.1996.30.

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10

Nandhakumar, J. "Design for success?: critical success factors in executive information systems development." European Journal of Information Systems 5, no. 1 (1996): 62–72. http://dx.doi.org/10.1057/ejis.1996.12.

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11

Mendoza, Luis E., María Pérez, and Anna Grimán. "Critical Success Factors for Managing Systems Integration." Information Systems Management 23, no. 2 (2006): 56–75. http://dx.doi.org/10.1201/1078.10580530/45925.23.2.20060301/92674.7.

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12

Orlov, M. A. "Identification of Critical Success Factors in Information Systems Implementation Projects." Administrative Consulting, no. 9 (October 23, 2020): 101–14. http://dx.doi.org/10.22394/1726-1139-2020-9-101-114.

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Currently, government and commercial organizations are increasingly dependent on the use of various information systems. Investments in information systems fi their place in enterprises of various sizes, from small to large. The main goal, which forces enterprises to imple ment information systems, is the need to obtain centralized access to information and facilitate the procedure for its receipt, storage and processing in order to increase productivity and increase the efficiency of production activities. Currently, information systems are a tool for standardizing business processes and offe

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Koumaditis, Konstantinos, Marinos Themistocleous, and Paulo Rupino Da Cunha. "SOA implementation critical success factors in healthcare." Journal of Enterprise Information Management 26, no. 4 (2013): 343–62. http://dx.doi.org/10.1108/jeim-06-2012-0036.

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14

Aboaoga, Mohammed, Mohd Juzaiddin Ab Aziz, and Ibrahim Mohamed. "Information System Success Framework based on Interpersonal Conflict Factors." International Journal of Electrical and Computer Engineering (IJECE) 8, no. 5 (2018): 3740. http://dx.doi.org/10.11591/ijece.v8i5.pp3740-3746.

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Information system success (ISS) has received considerable attention from researchers as it plays an important role in improving the efficiency and productivity of an organization. Several researchers have conducted empirical studies using numerous factors (e.g. organizational, technological, and individual factors) which affect the information system success. However, there are several factors which are related to interpersonal conflict which may affect information system success. The interpersonal conflict is a critical dimension which can greatly influence information system success in a co

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Mohammed, Aboaoga, Juzaiddin Ab Aziz Mohd, and Mohamed Ibrahim. "Information System Success Framework based on Interpersonal Conflict Factors." International Journal of Electrical and Computer Engineering (IJECE) 8, no. 5 (2018): 3740–46. https://doi.org/10.11591/ijece.v8i5.pp3740-3746.

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Information system success (ISS) has received considerable attention from researchers as it plays an important role in improving the efficiency and productivity of an organization. Several researchers have conducted empirical studies using numerous factors (e.g. organizational, technological, and individual factors) which affect the information system success. However, there are several factors which are related to interpersonal conflict which may affect information system success. The interpersonal conflict is a critical dimension which can greatly influence information system success in a co

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Hadiyat, Yana, Budi Septiawan, and Annisa Adha. "CRITICAL SUCCESS FACTORS FOR ACCOUNTING INFORMATION SYSTEM IMPLEMENTATION: EVIDENCE FROM MANUFACTURING COMPANIES." JRAK 15, no. 2 (2023): 272–78. http://dx.doi.org/10.23969/jrak.v15i2.9840.

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Not all manufacturing companies are successful in implementing an integrated Accounting Information System (AIS), it requires the right combination of technology and humans as the main drivers. This research explored the relationship between organizational commitment from AIS users, knowledge of accounting managers, and data quality on the success of AIS implementation in manufacturing companies. A quantitative approach used the SEM-PLS method on 50 manufacturing companies in Indonesia. Meanwhile, the research results stated that data quality and knowledge of accounting managers had a positive

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17

Subiyakto, A'ang, Abdul Rahman Ahlan, and Husni Teja Sukmana. "An Alternative Method for Determining Critical Success Factors of Information System Project." TELKOMNIKA (Telecommunication Computing Electronics and Control) 12, no. 3 (2014): 665. http://dx.doi.org/10.12928/v12i3.105.

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Subiyakto, A'ang, Abdul Rahman Ahlan, and Husni Teja Sukmana. "An Alternative Method for Determining Critical Success Factors of Information System Project." TELKOMNIKA (Telecommunication Computing Electronics and Control) 12, no. 3 (2014): 665. http://dx.doi.org/10.12928/telkomnika.v12i3.105.

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19

Correia dos Santos, João, and Miguel Mira da Silva. "Mapping Critical Success Factors for IT Outsourcing." International Journal of Enterprise Information Systems 11, no. 1 (2015): 62–84. http://dx.doi.org/10.4018/ijeis.2015010105.

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During the last decades, IT Outsourcing gained considerable management attention and is considered a strategic decision used to promote success on its variable dimensions, like: cost reduction, quality improvement, access to new technologies, among others. The existing literature presents many studies on IT Outsourcing. However, there are few studies from the provider's perspective. Therefore, the objective is to focus on providers' critical success factors and their relationships in IT Outsourcing contracts. To analyse this subject a qualitative approach based on cognitive mapping process was

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20

Dawson, Julie, and Jonathan Owens. "Critical Success Factors in the Chartering Phase." International Journal of Enterprise Information Systems 4, no. 3 (2008): 9–24. http://dx.doi.org/10.4018/jeis.2008070102.

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21

Ariyachandra, Thilini R., and Mark N. Frolick. "Critical Success Factors in Business Performance Management—Striving for Success." Information Systems Management 25, no. 2 (2008): 113–20. http://dx.doi.org/10.1080/10580530801941504.

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22

Aini, Nur, Wawan Kurniawan, Agnes Sondita Payani, and Ratna Yulika Go. "Identification Critical Success Factors of Geographic Information System Development in Indonesia with AHP Approach." JOIV : International Journal on Informatics Visualization 8, no. 4 (2024): 2237. https://doi.org/10.62527/joiv.8.4.2033.

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An Indonesian government agency in the field of research is developing a Geographic Information System (GIS) to distribute remote sensing data to customers. To prevent project failure, it is crucial to understand the success criteria related to project objectives and the critical success factors (CSFs), which drive project success. This research identifies these CSFs, enabling organizations to prioritize project success factors. The Analytic Hierarchy Process (AHP) ranks project success criteria and CSFs. The mixed research methodology incorporates qualitative elements through discussions with

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23

Saade, Raafat George, and Harshjot Nijher. "Critical success factors in enterprise resource planning implementation." Journal of Enterprise Information Management 29, no. 1 (2016): 72–96. http://dx.doi.org/10.1108/jeim-03-2014-0028.

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Purpose – The purpose of this paper is to consolidate the critical success factors (CSFs) as published in enterprise resource planning (ERP) implementation case studies. The authors perform the analysis and propose the final CSFs based on the reported ERP implementation process stages. Design/methodology/approach – The paper follows the eight category coding steps proposed by Carley (1993) and utilizes only ERP implementation case studies to identify a distinct set of critical success factors. The 37 case studies used in this paper provide a reasonable sample from different countries and conte

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24

Iriarte, Carmen, and Sussy Bayona. "IT projects success factors: a literature review." International Journal of Information Systems and Project Management 8, no. 2 (2021): 49–78. http://dx.doi.org/10.12821/ijispm080203.

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Information Technology (IT) projects are enablers of organizational transformation and business growth. Despite the contribution of methodologies and frameworks for project management, the ratio of failed IT projects remains high; then, studying critical success factors of IT projects persist as an essential issue for researches and practitioners. This paper presents a systematic literature review focused on compiling and synthesizing project success factors in IT projects. The literature search was conducted using primary journal articles until 2017. All studies agree on the relevance of stud

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25

Aier, Stephan, Tobias Bucher, and Robert Winter. "Critical Success Factors of Service Orientation in Information Systems Engineering." Business & Information Systems Engineering 3, no. 2 (2011): 77–88. http://dx.doi.org/10.1007/s12599-011-0148-6.

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26

Jayakody, J. A. V. M. K., and W. M. J. I. Wijayanayake. "Critical success factors for DevOps adoption in information systems development." International Journal of Information Systems and Project Management 11, no. 3 (2023): 60–82. http://dx.doi.org/10.12821/ijispm110304.

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Adopting DevOps is challenging since it makes a significant paradigm shift in the Information Systems Development process. DevOps is a trending approach attached to the Agile Software Development Methodology, which facilitates adaptation to the customers' rapidly-changing requirements. It keeps one front step by introducing software operators who support the transmission between software and implementation into the software development team by confirming faster development, quality assurance, and easy maintenance of Information Systems (IS). However, software development companies reported cha

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27

Abu Khadra, Husam, Talal Al-Hayale, and Nabil Al-Nasir. "Contingent Effects of System Development Life Cycle Critical Success Factors on Accounting Information System Effectiveness." International Journal of Information Technology Project Management 3, no. 2 (2012): 38–61. http://dx.doi.org/10.4018/jitpm.2012040103.

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The aim of this study was to explore the critical success factors that affect accounting information systems development fitness in Jordanian industrial companies. In addition, the paper aims to test the effectiveness level of the AIS and causality relation between the system development process and its effectiveness level. A survey using self-administered questionnaire has been carried out to achieve the study objectives. The study results reveal that Jordanian industrial companies do not have effective accounting information systems; there is no enough evidence that support the sole relation

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28

Lai, Ivan K. W. "The Critical Success Factors Across ERP Implementation Models." International Journal of Enterprise Information Systems 2, no. 3 (2006): 24–42. http://dx.doi.org/10.4018/jeis.2006070103.

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29

Regan, Elizabeth A., and Jumee Wang. "Realizing the Value of EHR Systems Critical Success Factors." International Journal of Healthcare Information Systems and Informatics 11, no. 3 (2016): 1–18. http://dx.doi.org/10.4018/ijhisi.2016070101.

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Now that a majority of hospitals and primary care physicians have made the transition to electronic health record (EHR) systems, realizing value from this investment has become a major issue. The issue raises two key questions: Why do so many EHR implementations continue to fall short of achieving intended healthcare outcome goals? What differentiates those that succeed from those that fall short? This article builds on prior research using a systems framework to analyze the EHR implementation process. It focuses on ten common themes (CSFs) that appear to differentiate institutions which achie

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30

Ajmal, Mian, Petri Helo, and Tauno Kekäle. "Critical factors for knowledge management in project business." Journal of Knowledge Management 14, no. 1 (2010): 156–68. http://dx.doi.org/10.1108/13673271011015633.

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PurposeThe purpose of this study is to identify and examine various factors that influence the success or failure of knowledge management (KM) initiatives in project‐based companies.Design/methodology/approachFollowing a literature review, the study proposes a conceptual model of six factors of potential importance to the success of KM initiatives. The model is then examined through an online survey of project managers and assistant managers from project‐based businesses in Finland.FindingsThe study finds that a lack of incentives and the absence of an appropriate information system are the mo

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Gibson, M. D., and Jacobus Young. "Critical success factors for the implementation of an operational risk management system." Corporate Ownership and Control 10, no. 1 (2012): 137–47. http://dx.doi.org/10.22495/cocv10i1art12.

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Operational risk has become an increasingly important topic within financial institutions resulting in an increased spend on operational risk management solutions. While this is a positive approach, evidence has shown that information technology implementations have tended to have low rates of success. Research has highlighted that a series of defined critical success factors could reduce the risk of implementation failure. Twenty-nine critical success factors were identified by means of a literature review and confirmed by a questionnaire that was distributed to an identified target group wit

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32

Aggestam, Lena, Joeri van Laere, and Ann Svensson. "How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development?" Systems 11, no. 9 (2023): 469. http://dx.doi.org/10.3390/systems11090469.

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Studies on Critical Success Factors (CSFs) in Healthcare Information Systems (HIS) development projects have traditionally often been limited to retrospectively identifying CSFs in a finished project. In this paper, we focus on how to prospectively apply and manage CSFs in HIS projects. Based on a holistic perspective and systems thinking, an inductive research strategy was applied and a single in-depth case study was conducted. The findings include detailed descriptions that contribute to further understanding of how to prospectively apply and manage CSFs in HIS projects. The analysis reveals

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Kitsios, Fotis, and Nikolaos Kapetaneas. "Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems." Information 13, no. 5 (2022): 247. http://dx.doi.org/10.3390/info13050247.

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The health sector is one of the most knowledge-intensive and complicated globally. It has been proven repeatedly that Business Intelligence (BI) systems in the healthcare industry can help hospitals make better decisions. Some studies have looked at the usage of BI in health, but there is still a lack of information on how to develop a BI system successfully. There is a significant research gap in the health sector because these studies do not concentrate on the organizational determinants that impact the development and acceptance of BI systems in different organizations; therefore, the aim o

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34

Hillebrand, Patrick, and Markus Westner. "Success factors of long-term CIOs." Information Systems and e-Business Management 20, no. 1 (2021): 79–122. http://dx.doi.org/10.1007/s10257-021-00546-z.

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AbstractAlthough the average tenure of CIOs has increased over the last years, the majority of CIOs have been in their positions for only three years or less. Nevertheless, some CIOs have been successful in their position for a long time. In this study, we use tenure as a proxy for success as a CIO. The goal of this paper is to examine factors that are critical to the success of long-term CIOs. For this purpose, we created and analyzed resumes of 384 CIOs. Out of these 384, we conducted 19 interviews with CIOs from top-tier companies and collected and analyzed both qualitative and quantitative

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35

Barth, Christian, and Stefan Koch. "Critical success factors in ERP upgrade projects." Industrial Management & Data Systems 119, no. 3 (2019): 656–75. http://dx.doi.org/10.1108/imds-01-2018-0016.

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PurposeIn the last years the penetration of enterprise resource planning (ERP) systems within small, medium and large organizations increased steadily. Organizations are forced to adapt their systems and perform ERP upgrades in order to react to rapidly changing business environments, technological enhancements and rising pressure of competition. The purpose of this paper is to focus on the critical success factors for such projects.Design/methodology/approachThe paper is based on a literature review and qualitative interviews with CEOs, CIOs, ERP consultants and project managers who recently

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36

Chan, Daniel W. M., Timothy O. Olawumi, and Alfred M. L. Ho. "Critical success factors for building information modelling (BIM) implementation in Hong Kong." Engineering, Construction and Architectural Management 26, no. 9 (2019): 1838–54. http://dx.doi.org/10.1108/ecam-05-2018-0204.

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Purpose Some initiatives have been proposed and implemented to facilitate successful project delivery and improve coordination and collaboration in the design, construction and management phases of project development. Building information modeling (BIM) is one of those initiatives that, though recent, however, have made a significant impact on the construction industry in some countries. The paper aims to discuss this issue. Design/methodology/approach This paper aims to explore the critical success factors for BIM implementation in the architecture, engineering and construction industry of H

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37

Poon, PoPo, and Christian Wagner. "Critical success factors revisited: success and failure cases of information systems for senior executives." Decision Support Systems 30, no. 4 (2001): 393–418. http://dx.doi.org/10.1016/s0167-9236(00)00069-5.

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38

Klammer, Julia, Fred W. G. van den Anker, and Monique Janneck. "Critical Success Factors for Establishing Online User Participation in System Design." International Journal of Social and Organizational Dynamics in IT 4, no. 1 (2015): 12–27. http://dx.doi.org/10.4018/ijsodit.2015010102.

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Recent web-based technologies such as social media offer new ways for involving users in system design. However, little is known about the concrete benefits and limitations of online user participation and how to organize such processes in a corporate context. This research reports on an approach that integrated an online-platform with face-to-face activities to design an ICT-based health care service together with health care staff. A qualitative, formative evaluation of the approach over two years revealed critical success factors for applying online participation within a participatory desi

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Zahedi, Fatemeh. "Reliability of Information Systems Based on the Critical Success Factors - Formulation." MIS Quarterly 11, no. 2 (1987): 187. http://dx.doi.org/10.2307/249362.

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Udo, G. J., and R. C. Kick. "The determinants of the critical success factors of information systems downsizing." European Journal of Information Systems 6, no. 4 (1997): 218–31. http://dx.doi.org/10.1057/palgrave.ejis.3000276.

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Udo, G. J., and R. C. Kick. "The determinants of the critical success factors of information systems downsizing." European Journal of Information Systems 6, no. 4 (1997): 218–31. http://dx.doi.org/10.1038/sj.ejis.3000276.

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42

Lee, Sang M., and Teuta Cata. "Critical Success Factors of Web-Based E-Service." International Journal of E-Business Research 1, no. 3 (2005): 21–40. http://dx.doi.org/10.4018/jebr.2005070102.

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Azad, Nasreen, and Sami Hyrynsalmi. "DevOps critical success factors — A systematic literature review." Information and Software Technology 157 (May 2023): 107150. http://dx.doi.org/10.1016/j.infsof.2023.107150.

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Wickramasinghe, Nilmini, Srinath Tumu, and Jonathan Schaffer. "Critical success factors for video conferencing." International Journal of Networking and Virtual Organisations 5, no. 2 (2008): 121. http://dx.doi.org/10.1504/ijnvo.2008.017006.

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Hong, Kyung-Kwon, and Young-Gul Kim. "The critical success factors for ERP implementation: an organizational fit perspective." Information & Management 40, no. 1 (2002): 25–40. http://dx.doi.org/10.1016/s0378-7206(01)00134-3.

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46

Chen, Yumei. "The Empirical Analysis Model on Critical Success Factors for Emergency Management Engineering Information System." Systems Engineering Procedia 5 (2012): 234–39. http://dx.doi.org/10.1016/j.sepro.2012.04.037.

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47

Ghazali, Noura Binti Mohamad, and Zainuddin Bin Hasan. "Critical Success Factors of IT/IS Outsourcing in Malaysian Public Sectors." International Journal of Engineering & Technology 7, no. 4.35 (2018): 573. http://dx.doi.org/10.14419/ijet.v7i4.35.22913.

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IT/IS outsourcing has been in the IT industry for so many years. Many studies have been carried out about the success factors in IT/IS Outsourcing. However, most authors focused more on the success factors in the private sector compared to the public sector. This paper focuses on understanding the benefits and determining the critical success factors of information technology/information system (IT/IS) outsourcing in the public sector. Apart from that, the reader is also being exposed to the reasons why an organization opt for outsourcing. This paper reviews published journals and reports from

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48

Palanisamy, Ramaraj, Jacques Verville, and Nazim Taskin. "The critical success factors (CSFs) for Enterprise Software contract negotiations." Journal of Enterprise Information Management 28, no. 1 (2015): 34–59. http://dx.doi.org/10.1108/jeim-12-2013-0083.

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Purpose – As the wrong Enterprise Software (ES) acquisition can lead an organization with chronically exceeded budgets and settling for minimum returns, so can an unfavorable contractual agreement. Often the acquiring organizations become vulnerable to risks and mistakes as the software contracts are habitually written using legal terminologies and mainly to the advantage of the vendor. To avoid costly ES contracting mistakes, the purpose of this paper is to empirically identify the critical success factors (CSFs) of contracting in the context of ES acquisition. Design/methodology/approach – A

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49

Janyapoon, Suwat, Jirapan Liangrokapart, and Albert Tan. "Critical Success Factors of Business Intelligence Implementation in Thai Hospitals." International Journal of Healthcare Information Systems and Informatics 16, no. 4 (2021): 1–21. http://dx.doi.org/10.4018/ijhisi.20211001.oa19.

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Business intelligence (BI) has become a popular among management executives of different industries. Many publications have mentioned Big Data and how to use data intelligently. However, little is known about how to successfully implement BI in the healthcare industry. The unique characteristic of this business, which focuses only on quality of care and patient safety, has a big impact on decision-making. This research is based on a literature review and empirical evidence collected from interviews with professionals involved in the healthcare industry. Twenty-four hospital executives and Info

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Chaudhry, Kanika, and Sanjay Dhingra. "Modeling the Critical Success Factors for Business Intelligence Implementation." International Journal of Business Intelligence Research 12, no. 2 (2021): 1–21. http://dx.doi.org/10.4018/ijbir.20210701.oa3.

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Business intelligence (BI) helps organizations to make better and quicker decisions. The primary requirement, as per previous studies, for any successful BI implementation in an organization and its' stakeholders, is to understand and pay heed to the vital issues and factors governing it. The objective of this study is, thus, to analyze the various critical success factors (CSF’s) for Business Intelligence Implementation, in context to the Indian sub-continent. In this qualitative study, the CSF’s for BI implementation are classified, through the review of the literature and to identify the re

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