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Books on the topic 'Information technology infrastructure library (ITIL)'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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Consult the top 35 books for your research on the topic 'Information technology infrastructure library (ITIL).'

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1

Nana, Hamilton. Ame liorer la qualite des services avec la gestion des proble mes ITIL. Eyrolles-E d. d'Organisation, 2009.

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2

Buchsein, Ralf. IT-Management mit ITIL V3: Strategien, Kennzahlen, Umsetzung ; [mit Online-Service]. 2nd ed. Vieweg + Teubner, 2008.

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3

Central Computer and Telecommunications Agency., ed. IT infrastructure library practices in small IT units. HMSO, 1995.

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4

Coles, John. IT infrastructure support tools volume. HMSO, 1992.

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5

Olbrich, Alfred. ITIL kompakt und verständlich: Effizientes IT Service Management -- Den Standard für IT-Prozesse kennenlernen, verstehen und erfolgreich in der Praxis umsetzen. 4th ed. Vieweg+Teubner Verlag / GWV Fachverlage GmbH, Wiesbaden, 2008.

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6

Walsh, R. Taylor. The national information infrastructure and the recommendations of the 1991 White House Conference on Library and Information Services. U.S. National Commission on Libraries and Information Science], 1994.

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7

Commerce, Office of Government. Applications Management: Itil (It Infrastructure Library Series). Stationery Office, 2002.

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8

Springer, Julian. Information Technology Infrastructure Library (Itil) Framework. Theoretische Grundlagen und Anwendungsbeispiel Anhand Eines Unternehmens. GRIN Verlag GmbH, 2019.

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9

Foundations of IT Service Management Based on ITIL® V3 (English version). Van Haren Publishing, 2007.

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10

Service Operation Itil, Version 3 (Itil). 3rd ed. Stationery Office, 2007.

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11

Ccta. Information Technology Infrastructure Library Practices for Small Information Technology Units (It Infrastructure Library). Stationery Office Books (TSO), 1995.

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12

Ccta. Information Technology Infrastructure Library Practices for Small Information Technology Units (It Infrastructure Library). Stationery Office Books (TSO), 1995.

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13

American Library Association. Transforming Public Library Technology Infrastructure. American Library Association, 2011.

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14

Surviving IT Infrastructure Transitions (IT Infrastructure Library). Stationery Office Books, 1995.

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15

Ccta. Help Desk (IT Infrastructure Library). 6th ed. Stationery Office Books (TSO), 1989.

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16

Ccta. An Introduction to Information Technology Infrastructure Planning (Open Infrastructure Library). Stationery Office Books (TSO), 1995.

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17

Information Technology Services Organization (IT Infrastructure Library). Stationery Office Books (TSO), 1993.

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18

Ccta, Arnold Van Marmeren, and John Stewart. Understanding and Improving Your Information Technology Infrastructure Management (It Infrastructure Library). Stationery Office Books (TSO), 1996.

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19

HMSO. Service Delivery Tools (IT Infrastructure Library). Bernan Assoc, 1996.

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20

Cost Management for Information Technology Services (It Infrastructure Library). Stationery Office Books (TSO), 1991.

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21

Central Computer & Telecommunications Agency. The Office Working Environment and Information Technology (IT Infrastructure Library). Stationery Office Books, 1991.

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22

Ogc. Service Delivery (It Infrastructure Library Series). Not Avail, 2001.

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23

Commerce, Office of Government. Ict Infrastructure Management (It Infrastructure Library Series). Stationery Office, 2002.

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24

Service Transition, Itil, Version 3 (Itil). 3rd ed. Stationery Office, 2007.

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25

Human Factors in the Office Environment (IT Infrastructure Library). Stationery Office Books, 1992.

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26

IT Service Management Case Studies (IT Infrastructure Library). Stationery Office Books, 1996.

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27

Managing a Quality Working Environment for Information Technology Users (IT Infrastructure Library). Stationery Office Books, 1991.

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28

Guaranteed, Success. Information Technology Infrastructure Library Foundation Study Guide: Over 500 Questions and Answers. Independently Published, 2020.

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29

Wheeldon, David. Business and Management Skills: A Handbook for the It Service Management Profess (IT Infrastructure Library). Bernan Assoc, 1997.

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30

Ogc. Planning to Implement Service Management (IT Infrastructure Library). Not Avail, 2002.

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31

Kitz, Ralf. Information Technology Infrastructure Library: Einführung des Prozesses Problem Management in der Business Unit Science & Technology der Bayer Business Services GmbH. GRIN Verlag GmbH, 2010.

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32

Grover, Robert J., Roger C. Greer, Herbert K. Achleitner, and Kelly Visnak. Evolving Global Information Infrastructure and Information Transfer. ABC-CLIO, LLC, 2015. http://dx.doi.org/10.5040/9798400648762.

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This book explains the rapidly changing, complex flow of information in the context of 21st-century culture, policy, technology, and economics—an essential resource for librarians and information specialists in all types of settings. The role of information professionals today is to interact creatively with clientele: to help them navigate the information infrastructure. Shattering the concept of the library as a place, Evolving Global Information Infrastructure and Information Transfer describes "the library" as transformed to a dynamic virtual presence in the information infrastructure, wher

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33

From Gutenberg to the global information infrastructure: Access to information in the networked world. MIT Press, 2000.

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34

Greer, Roger C., Robert J. Grover, and Susan G. Fowler. Introduction to the Library and Information Professions. 2nd ed. ABC-CLIO, LLC, 2013. http://dx.doi.org/10.5040/9798400672125.

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This comprehensive book prepares readers for a changing profession in the library and information field, presenting a holistic approach that examines theories and models and utilizes creative problem-solving strategies. In this rapidly changing, knowledge-based society, library and information professionals require a broad understanding of the profession. Introduction to the Library and Information Professions, Second Edition presents a toolbox of models that enable this essential understanding for undergraduate and graduate students in library and information science programs as well as pract

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35

From Gutenberg to the Global Information Infrastructure: Access to Information in the Networked World (Digital Libraries and Electronic Publishing). The MIT Press, 2003.

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