Relevant bibliographies by topics / Information Technology Outsourcing ITO

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Information Technology Outsourcing ITO'

Author: Grafiati
Published: 4 June 2021
Last updated: 8 February 2022

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Journal articles on the topic "Information Technology Outsourcing ITO"

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Mazza, Tatiana, and Stefano Azzali. "Determinants of Information Technology Outsourcing." Annals of the Alexandru Ioan Cuza University - Economics 61, no. 1 (2014): 66–80. http://dx.doi.org/10.2478/aicue-2014-0008.

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Abstract Financial reporting is a key outputs of Information Technology (IT). Thus to assure the reliability of financial reporting, the IT audit has to be evaluated. The evaluation of IT Audit is necessary also when the IT is outsourced. This paper aims to identify the determinants of the Information Technology Outsourcing (ITO) decision in Italy and to test empirically the ITO framework developed theoretically by Lacity et al. (2011), using the variable construction based on Lacity et al. (2010). We use a questionnaire addressed to Italian companies which are today obliged to comply with Law
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Blaskovich, Jennifer, and Natalia Mintchik. "Information Technology Outsourcing: A Taxonomy of Prior Studies and Directions for Future Research." Journal of Information Systems 25, no. 1 (2011): 1–36. http://dx.doi.org/10.2308/jis.2011.25.1.1.

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ABSTRACT: This paper reviews the nearly 20 years of scholarly research on information technology outsourcing (ITO), with an explicit focus on developing a taxonomy for AIS academics and extracting valuable suggestions for AIS practitioners. Our taxonomy subdivides the ITO research into separate streams: (1) initial outsourcing decision and its determinants, (2) execution of the outsourcing contract and dynamics of outsourcing relationships, and (3) measurement of outsourcing results and the long-term organizational consequences of outsourcing. We consider the primary research questions address
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Poleto, Thiago, Thárcylla Rebecca Negreiros Clemente, Ana Paula Henriques de Gusmão, Maisa Mendonça Silva, and Ana Paula Cabral Seixas Costa. "Integrating value-focused thinking and FITradeoff to support information technology outsourcing decisions." Management Decision 58, no. 11 (2020): 2279–304. http://dx.doi.org/10.1108/md-09-2019-1293.

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PurposeThe information technology (IT) outsourcing (ITO) decision is a key issue in strategic and operational management and is considered a main critical factor influencing successful organizational performance and technology assessment. The purpose of this paper is to propose a framework combining value-focused thinking (VFT) methodology and the FITradeoff method to support decisions regarding ITO.Design/methodology/approachThis study answers the following questions: How to identify, in a structured way, the objectives that should be considered in an ITO decision process in a changing enviro
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Patil, Shrinivas, and Winai Wongsurawat. "Information technology (IT) outsourcing by business process outsourcing/information technology enabled services (BPO/ITES) firms in India." Journal of Enterprise Information Management 28, no. 1 (2015): 60–76. http://dx.doi.org/10.1108/jeim-09-2013-0068.

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Purpose – The purpose of this paper is to understand the roles various drivers such as cost, strategy and risk play when business process outsourcing/information technology enabled services (BPO/ITES) firms in India outsource their information technology (IT) functions to third-party vendors. If all key drivers associated with IT outsourcing were understood, and such knowledge of those variables was incorporated into the reasons for outsourcing, there would be a greater probability of a successful outcome. Design/methodology/approach – A “hybrid” (quantitative and qualitative) research methodo
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Hanafizadeh, Payam, and Ahad Zare Ravasan. "An empirical analysis on outsourcing decision: the case of e-banking services." Journal of Enterprise Information Management 31, no. 1 (2018): 146–72. http://dx.doi.org/10.1108/jeim-11-2016-0182.

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Purpose A multitude of factors influence the information technology outsourcing (ITO) decision. Organizations must systematically evaluate these factors prior to making the ITO decision. The purpose of this paper is to provide an in-depth analysis toward understanding the critical factors in affecting ITO decision in the context of e-banking services. Design/methodology/approach The effect of technological, organizational, and environmental attributes on e-banking services outsourcing decision were investigated in this paper. The study was carried out using the quantitative research methodolog
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Wang, Jian-Jun, Negin Sasanipoor, and Meng-Meng Wang. "The influence of PRINCE2 standard on customer satisfaction in information technology outsourcing: an investigation of a mediated moderation model." Journal of Enterprise Information Management 33, no. 6 (2020): 1419–42. http://dx.doi.org/10.1108/jeim-08-2019-0223.

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PurposeThe purpose of this paper is to explore the influence of PRINCE2 (PRoject IN Controlled Environments 2) standard on customer satisfaction jointly with vendor relationship management capability in the information technology outsourcing (ITO) context. This paper further tries to explore the above underlying mechanism by studying the mediating effect of deliverable quality.Design/methodology/approachThis paper develops a mediated moderation model to explain the underlying influence processes of PRINCE2 standard, vendor relationship management capability and deliverable quality on ITO custo
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Sadiq Sohail, M. "Outsourcing the information technology function: Perspectives from employees." South African Journal of Business Management 43, no. 2 (2012): 51–60. http://dx.doi.org/10.4102/sajbm.v43i2.183.

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The purpose of this paper is to investigate human aspects of outsourcing and its impact on employees and organizational performance. This study is based on a questionnaire survey conducted in Saudi Arabia. Based on an extensive review of literature, the paper uses empirical research to analyse employees’ attitude towards outsourcing. Results based on the analysis of data from 178 firms in Saudi Arabia indicate that employees largely perceive outsourcing as a positive development. Limitations of this paper relate to the relatively small size of the sample. Findings have several practical implic
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McGowan Poole, Cynthia Denise. "IT outsourcing, knowledge transfer and project transition phases." VINE Journal of Information and Knowledge Management Systems 50, no. 2 (2019): 219–46. http://dx.doi.org/10.1108/vjikms-04-2019-0053.

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Purpose The purpose of this research was to uncover perceptions of information technology outsourcing (ITO) project leaders and project teams regarding knowledge transfer between client and vendor partners during opening and closing transition phases of ITO projects. Design/methodology/approach Qualitative methods and exploratory case study design were used. Purposeful sampling was used to identify ITO knowledge assets including project team members and organizational documents and artifacts that may provide information regarding the knowledge transfer processes during the transition phases of
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Huang, Kun. "Research on Risk Early-Warning of Information Technology Outsoucing Project Based on Neural Network." Applied Mechanics and Materials 411-414 (September 2013): 2400–2405. http://dx.doi.org/10.4028/www.scientific.net/amm.411-414.2400.

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Information technology outsourcing (ITO) project is a high risk project with characters of complex collaborative relationship is, high degree of creativity, uniqueness, uncertainty, large investment amount, high-tech. It is conditioned by many factors and subject to strict requirements of the employer. More and more enterprises recognize that not carrying out effective risk management in ITO project is nothing else but a "commercial suicide". Combining with the neural network model, the paper determines risk level of ITO project and risks early-warning aiming at the overall risk of ITO project
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Talpeanu, Andreea Daniela Pana, and Lazar Rusu. "Influential Factors in IT Outsourcing Relationship in a Swedish Municipality." International Journal of Innovation in the Digital Economy 8, no. 3 (2017): 1–17. http://dx.doi.org/10.4018/ijide.2017070101.

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Information Technology Outsourcing (ITO) has generated considerable interest within Information Systems (IS) research as a consequence of its benefits in terms of cost efficiency and freedom to focus on core capabilities. This study covers the area of ITO in the public sector, specifically, in Swedish Municipalities where ITO has become a mainstream strategy. The influential ITO factors of the post-contract stage of an ITO relationship are examined and debated in light of existent research literature. The research is based on a case study of a Swedish Municipality and a direct IT vendor. A the
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Dissertations / Theses on the topic "Information Technology Outsourcing ITO"

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Blyth, Domenico. "Information Technology Outsourcing and its Risks : supplier lock-in, hidden costs and the loss of control over outsourced IT." Thesis, Mid Sweden University, Department of Social Sciences, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-245.

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<p>Nowadays, information technology outsourcing (ITO) represents an established business practice in which a considerable number of companies are involved. Since the success of ITO is highly dependent on the exposure to ITO risks, studying the very risks is of great importance. The aim of this thesis consists in revealing the occurrence of specific ITO risks: supplier lock-in, hidden costs and the loss of control over outsourced IT. Further aims of this work are the revelation of measures which can be taken in order to face these risks and of the influences these risks have on backsourcing con
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Hodosi, Georg. "Information Technology Outsourcing in Large Companies in Sweden : A Perspective on Risks, Relationships and Success Factors." Doctoral thesis, Stockholms universitet, Institutionen för data- och systemvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-141707.

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This thesis investigates large private companies in Sweden that have outsourced their information technology (IT). A considerable proportion of IT outsourcing (ITO) is unsuccessful. For IT service buyers, this could cause IT that does not fully work, entailing problems with the network, application, infrastructure and security, with serious consequences such as a loss of customers’ confidence and significantly increased costs. Therefore, the main research goal was to analyse and define ways to improve ITO for buyer organizations. This main research goal was accomplished through three research
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Neves, Rodrigo Galisa. "Governança relacional na governança de terceirização de serviços de TI de uma empresa pública brasileira: um estudo exploratório." Universidade Católica de Brasília, 2018. https://bdtd.ucb.br:8443/jspui/handle/tede/2511.

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Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2018-12-04T12:01:55Z No. of bitstreams: 1 RodrigoGalisaNevesDissertacao2018.pdf: 3169811 bytes, checksum: 1850d5e253282e6e3e88e4cba638da09 (MD5)<br>Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2018-12-04T12:02:15Z (GMT) No. of bitstreams: 1 RodrigoGalisaNevesDissertacao2018.pdf: 3169811 bytes, checksum: 1850d5e253282e6e3e88e4cba638da09 (MD5)<br>Made available in DSpace on 2018-12-04T12:02:15Z (GMT). No. of bitstreams: 1 RodrigoGalisaNevesDissertacao2018.pdf: 3169811 bytes, checksum: 1850d5e253282e6e3e88e4cba638da09
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BEZERRA, Tárcio Rodrigues. "Capturando a dinâmica da gestão da terceirização de tecnologia da informação para apoio a decisões: um estudo de caso em organizações públicas." Universidade Federal de Campina Grande, 2015. http://dspace.sti.ufcg.edu.br:8080/jspui/handle/riufcg/154.

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Submitted by Johnny Rodrigues (johnnyrodrigues@ufcg.edu.br) on 2017-11-29T14:48:23Z No. of bitstreams: 1 TÁRCIO RODRIGUES BEZERRA - TESE PPGCC 2015..pdf: 2456901 bytes, checksum: 07e746af581b5b7f33cc8e368e9c5f0d (MD5)<br>Made available in DSpace on 2017-11-29T14:48:23Z (GMT). No. of bitstreams: 1 TÁRCIO RODRIGUES BEZERRA - TESE PPGCC 2015..pdf: 2456901 bytes, checksum: 07e746af581b5b7f33cc8e368e9c5f0d (MD5) Previous issue date: 2015-08-21<br>Risk Management A Tecnologia da Informação (TI) pode contribuir significativamente e ser usada como ferramenta para impulsionar o desenvolvimento da
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De, Jongh Henk. "Information technology outsourcing." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53467.

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Thesis (MBA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: The study project examines the concept of information technology (IT) outsourcing to external service providers. It is a relatively new concept in the South African scenario and there are many risks associated with the process that can cause a company to loose large amounts of money if outsourcing is not done right. The study project will aim to examine the most important aspects regarding IT outsourcing in order to reduce the risks associated with the process. The definition of IT outsourcing is the practice of transferr
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Liao, Kenny Ghen-yue 1966, and Luis Alberto 1967 Reátegui. "Information technology outsourcing in emerging markets." Thesis, Massachusetts Institute of Technology, 2002. http://hdl.handle.net/1721.1/26892.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2002.<br>Includes bibliographical references (leaves 84-85).<br>Information Technology (IT) firms can better differentiate themselves and achieve improved profitability through IT outsourcing business. This can be explained by using Hax and 'Wilde's Delta Model. Several IT firms have successfully achieved these objectives in well-developed countries. However, this thesis argues that developing successful IT outsourcing business in emerging markets cannot be achieved simply by replicating previous experiences in
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Bahli, Bouchaïb. "An assessment of information technology outsourcing risks." [Montréal] : École des hautes études commerciales, 2002. http://wwwlib.umi.com/cr/umontreal/fullcit?pNQ72440.

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Thèse (Ph. D.)--École des hautes études commerciales, 2002.<br>"NQ-72440." "Thèse présentée à la faculté des études supérieures en vue de l'obtention du grade de philosophiae doctor (Ph. D.) en administration." Résumé additionnel en français. Version électronique également disponible sur Internet.
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Diana, Mark L. "Information Technology Outsourcing in U.S. Hospital Systems." VCU Scholars Compass, 2006. https://scholarscompass.vcu.edu/etd/1093.

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The purpose of this study was to determine the factors associated with outsourcing of information systems (IS), and if there is a difference in IS sourcing based on the strategic value of the outsourced functions. The theoretical framework is based upon a synthesis of strategic management theory (SMT) and transaction cost economics (TCE) as they apply to vertical integration in the health care sector; therefore, IS sourcing behavior was conceptualized as a case of vertical integration. The conceptual model proposed that sourcing behavior would be determined by asset specificity, uncertainty, t
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Sananda, Vikash. "Information Technology Offshoring." Kent State University / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=kent1209416975.

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Paravastu, Narasimha Gefen David. "Effect of trust and risk on it outsourcing relationship quality and outsourcing success /." Philadelphia, Pa. : Drexel University, 2007. http://hdl.handle.net/1860/1300.

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Books on the topic "Information Technology Outsourcing ITO"

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Cusack, John Thomas. An empirical investigation into the effects of IT outsourcing in IT infrastructure flexibility. University College Dublin, 1997.

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Goldsmith, Neal M. Outsourcing trends. Conference Board, 2003.

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Duff, Angus. Outsourcing information technology: Human resource implications. IRC Press, 1997.

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Klepper, Robert. Outsourcing information technology, systems, and services. Prentice Hall PTR, 1998.

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Conference Board. Information Management Center., Outsourcing Institute, and Conference Board, eds. IT outsourcing trends. Conference Board, 2001.

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Pieter, Ribbers, and Roos Jan, eds. Managing IT outsourcing. 2nd ed. Routledge, 2011.

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Eisbart, Yosh. Outsourcing SAP operations. Galileo Press, 2010.

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A, Hirschheim R., ed. Information systems outsourcing. Wiley, 1995.

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Halvey, John K. Information technology outsourcing transaction: Process, strategies, and contracts. 2nd ed. J. Wiley, 2006.

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Halvey, John K. Information technology outsourcing transactions: Process, strategies, and contracts. Wiley, 1996.

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Book chapters on the topic "Information Technology Outsourcing ITO"

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Chorafas, Dimitris N. "Outsourcing Information Technology and Managing IT Operational Risks." In Outsourcing, Insourcing and IT for Enterprise Management. Palgrave Macmillan UK, 2003. http://dx.doi.org/10.1057/9780230501720_8.

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Chorafas, Dimitris N. "Innovation and Cost Control in Information Technology through Re-engineering." In Outsourcing, Insourcing and IT for Enterprise Management. Palgrave Macmillan UK, 2003. http://dx.doi.org/10.1057/9780230501720_13.

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Rouse, Anne C. "Is There an “Information Technology Outsourcing Paradox”?" In Information Systems Outsourcing. Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-540-88851-2_6.

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Uechi, Edward Y. "IT Contracting and Outsourcing." In Public Service Information Technology. Productivity Press, 2019. http://dx.doi.org/10.4324/9780429059568-5.

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Hirschheim, Rudy, and Jens Dibbern. "Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing." In Information Systems Outsourcing. Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-540-88851-2_1.

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Lioliou, Eleni, and Leslie P. Willcocks. "The Study of Information Technology Outsourcing." In Global Outsourcing Discourse. Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-74045-4_2.

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Goles, Tim, Stephen Hawk, and Kate M. Kaiser. "Information Technology Workforce Skills: The Software and IT Services Provider Perspective." In Information Systems Outsourcing. Springer Berlin Heidelberg, 2009. http://dx.doi.org/10.1007/978-3-540-88851-2_5.

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Hirschheim, Rudy, and Mary Lacity. "Information Technology Insourcing: Myths and Realities." In The Practice of Outsourcing. Palgrave Macmillan UK, 2009. http://dx.doi.org/10.1057/9780230240841_9.

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Hackney, Ray, and Martin Hancox. "IS/IT Outsourcing: Conceptualising Practice and Perception." In Business Information Technology Management. Palgrave Macmillan UK, 2000. http://dx.doi.org/10.1057/9780333977675_19.

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Mogos, Maria Flavia, Børge Sjøbakk, and Erlend Alfnes. "A Structured Outsourcing Procedure." In IFIP Advances in Information and Communication Technology. Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-51133-7_87.

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Conference papers on the topic "Information Technology Outsourcing ITO"

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Fairchild, A. M. "Information technology outsourcing (ITO) governance: an examination of the outsourcing management maturity model." In 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the. IEEE, 2004. http://dx.doi.org/10.1109/hicss.2004.1265565.

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Kess, Pekka, Margit Torkko, and Kongkiti Phusavat. "Knowledge Transfer for Effective Outsourcing Relationships." In 2007 29th International Conference on Information Technology Interfaces. IEEE, 2007. http://dx.doi.org/10.1109/iti.2007.4283746.

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M. Duggal, Sudesh. "Global Information Technology Management." In 2002 Informing Science + IT Education Conference. Informing Science Institute, 2002. http://dx.doi.org/10.28945/2470.

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Globalization is the perception of the world as one big market place. The notion of the boundariless world is expected to produce dramatic changes in key markets, major competitors, and Information Technology products. As a result, organizations are encouraged to rise above the national boundaries and change their orientation to global corporations. Further, the increased spending in Global Information Technology, which is anticipated to grow several folds within the next five years, is adding fuel to this shift. Events such as economic integration of Europe, merging of the companies across na
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Paula, Jonas Douglas de, and Adriana Prest Mattedi. "THE OUTSOURCING SERVICE OF INFORMATION TECHNOLOGY INTO SUPPLY CHAIN: A CASE STUDY." In 10th CONTECSI International Conference on Information Systems and Technology Management. TECSI, 2013. http://dx.doi.org/10.5748/9788599693094-10contecsi/rf-319.

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Aliabadi, Maryam Raiyat. "Offshore Outsourcing, A Proposed Maturing Solution to Developing Country." In 2006 ITI 4th International Conference on Information & Communications Technology. IEEE, 2006. http://dx.doi.org/10.1109/itict.2006.358299.

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Povilus, David S., and Jerome C. Conrad. "The Technology of Language and How Advances Will Affect Product Modeling and Design." In ASME 1994 International Computers in Engineering Conference and Exhibition and the ASME 1994 8th Annual Database Symposium collocated with the ASME 1994 Design Technical Conferences. American Society of Mechanical Engineers, 1994. http://dx.doi.org/10.1115/edm1994-0507.

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Abstract Design and CAE are being influenced by a number of business factors that heighten the importance of communication, and, thus, language. Among these factors are: globalization of product and component markets, electronic commerce via EDI, competitive demands for shortened development cycles, and increased accountability for design through the entire product life cycle. Engineering management reflects these business factors in such trends as: outsourcing of design work on a global basis, subcontracting of construction and/or manufacturing engineering, and simultaneous engineering across
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Zhang, Guanglu, Daniel A. McAdams, Milad Mohammadi Darani, and Venkatesh Shankar. "Product Performance Evolution Prediction by Lotka-Volterra Equations." In ASME 2017 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2017. http://dx.doi.org/10.1115/detc2017-67369.

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During the development planning of a new product, designers rely on the prediction of the product performance to make business investments and frame design strategy. The S-curve model is commonly used for this purpose, but it has several drawbacks. A significant volume of product performance data doesn’t fit well with an S-curve. An S-curve model is also not capable of showing what factors shape the future performance of a product and how designers can change it. In this paper, Lotka-Volterra equations, which subsume both the logistic S-curve model and Moore’s Law, are used to describe the int
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Ferraro, Lauren, and Walter Rodriguez. "Outsourcing Information and Computer Technology." In 2014 Annual Global Online Conference on Information and Computer Technology (GOCICT). IEEE, 2014. http://dx.doi.org/10.1109/gocict.2014.18.

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Pham, Hiep, Narumon Sriratanaviriyakul, and Mathews Nkhoma. "IT Investment in ABC Textile and Dyeing Asia Pacific Perspective." In InSITE 2015: Informing Science + IT Education Conferences: USA. Informing Science Institute, 2015. http://dx.doi.org/10.28945/2238.

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Quyen Le, Deputy Director at ABC Textile and Dyeing Joint Venture Company (JVC), returned from a meeting with an Enterprise Resource Planning (ERP) service provider. Quyen was wondering which options of ERP implementation would be best suited to gain staff support and pre-pared the company for long term development. ABC had undergone considerable growth in recent years. Having become one of leading manufacturers of denim fabric in Vietnam market, the company was now facing some organizational challenges. To cope with pressing competition in local and overseas markets, ABC had needed to acquire
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Song, Xi-feng, Rong Du, and Shi-zhong Ai. "Relationship Quality, Knowledge Sharing and Outsourcing Performance in Information Technology Outsourcing." In 2011 International Conference on Management and Service Science (MASS 2011). IEEE, 2011. http://dx.doi.org/10.1109/icmss.2011.5998894.

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Reports on the topic "Information Technology Outsourcing ITO"

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Jagannathan, Shanti, and Dorothy Geronimo. Reaping the Benefits of Industry 4.0 through Skills Development in the Philippines. Asian Development Bank, 2021. http://dx.doi.org/10.22617/spr200326.

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This report explores the implications of the Fourth Industrial Revolution (4IR) on the future of the job market in the Philippines. It assesses how jobs, tasks, and skills are being transformed in the information technology-business process outsourcing industry and electronics manufacturing industry. These two industries have high relevance to 4IR technologies and are important to the country’s employment, growth, and international competitiveness. They are likely to benefit from the transformational effect of 4IR, if there is adequate investment on jobs, skills, and training. The report is pa
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Report on review of proposed subcontract for outsourcing information technology. Office of Scientific and Technical Information (OSTI), 1997. http://dx.doi.org/10.2172/525009.

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