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Journal articles on the topic 'Information Technology Outsourcing ITO'

Author: Grafiati

Published: 4 June 2021

Last updated: 8 February 2022

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1

Mazza, Tatiana, and Stefano Azzali. "Determinants of Information Technology Outsourcing." Annals of the Alexandru Ioan Cuza University - Economics 61, no. 1 (2014): 66–80. http://dx.doi.org/10.2478/aicue-2014-0008.

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Abstract Financial reporting is a key outputs of Information Technology (IT). Thus to assure the reliability of financial reporting, the IT audit has to be evaluated. The evaluation of IT Audit is necessary also when the IT is outsourced. This paper aims to identify the determinants of the Information Technology Outsourcing (ITO) decision in Italy and to test empirically the ITO framework developed theoretically by Lacity et al. (2011), using the variable construction based on Lacity et al. (2010). We use a questionnaire addressed to Italian companies which are today obliged to comply with Law

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Blaskovich, Jennifer, and Natalia Mintchik. "Information Technology Outsourcing: A Taxonomy of Prior Studies and Directions for Future Research." Journal of Information Systems 25, no. 1 (2011): 1–36. http://dx.doi.org/10.2308/jis.2011.25.1.1.

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ABSTRACT: This paper reviews the nearly 20 years of scholarly research on information technology outsourcing (ITO), with an explicit focus on developing a taxonomy for AIS academics and extracting valuable suggestions for AIS practitioners. Our taxonomy subdivides the ITO research into separate streams: (1) initial outsourcing decision and its determinants, (2) execution of the outsourcing contract and dynamics of outsourcing relationships, and (3) measurement of outsourcing results and the long-term organizational consequences of outsourcing. We consider the primary research questions address

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Poleto, Thiago, Thárcylla Rebecca Negreiros Clemente, Ana Paula Henriques de Gusmão, Maisa Mendonça Silva, and Ana Paula Cabral Seixas Costa. "Integrating value-focused thinking and FITradeoff to support information technology outsourcing decisions." Management Decision 58, no. 11 (2020): 2279–304. http://dx.doi.org/10.1108/md-09-2019-1293.

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PurposeThe information technology (IT) outsourcing (ITO) decision is a key issue in strategic and operational management and is considered a main critical factor influencing successful organizational performance and technology assessment. The purpose of this paper is to propose a framework combining value-focused thinking (VFT) methodology and the FITradeoff method to support decisions regarding ITO.Design/methodology/approachThis study answers the following questions: How to identify, in a structured way, the objectives that should be considered in an ITO decision process in a changing enviro

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Patil, Shrinivas, and Winai Wongsurawat. "Information technology (IT) outsourcing by business process outsourcing/information technology enabled services (BPO/ITES) firms in India." Journal of Enterprise Information Management 28, no. 1 (2015): 60–76. http://dx.doi.org/10.1108/jeim-09-2013-0068.

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Purpose – The purpose of this paper is to understand the roles various drivers such as cost, strategy and risk play when business process outsourcing/information technology enabled services (BPO/ITES) firms in India outsource their information technology (IT) functions to third-party vendors. If all key drivers associated with IT outsourcing were understood, and such knowledge of those variables was incorporated into the reasons for outsourcing, there would be a greater probability of a successful outcome. Design/methodology/approach – A “hybrid” (quantitative and qualitative) research methodo

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Hanafizadeh, Payam, and Ahad Zare Ravasan. "An empirical analysis on outsourcing decision: the case of e-banking services." Journal of Enterprise Information Management 31, no. 1 (2018): 146–72. http://dx.doi.org/10.1108/jeim-11-2016-0182.

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Purpose A multitude of factors influence the information technology outsourcing (ITO) decision. Organizations must systematically evaluate these factors prior to making the ITO decision. The purpose of this paper is to provide an in-depth analysis toward understanding the critical factors in affecting ITO decision in the context of e-banking services. Design/methodology/approach The effect of technological, organizational, and environmental attributes on e-banking services outsourcing decision were investigated in this paper. The study was carried out using the quantitative research methodolog

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Wang, Jian-Jun, Negin Sasanipoor, and Meng-Meng Wang. "The influence of PRINCE2 standard on customer satisfaction in information technology outsourcing: an investigation of a mediated moderation model." Journal of Enterprise Information Management 33, no. 6 (2020): 1419–42. http://dx.doi.org/10.1108/jeim-08-2019-0223.

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PurposeThe purpose of this paper is to explore the influence of PRINCE2 (PRoject IN Controlled Environments 2) standard on customer satisfaction jointly with vendor relationship management capability in the information technology outsourcing (ITO) context. This paper further tries to explore the above underlying mechanism by studying the mediating effect of deliverable quality.Design/methodology/approachThis paper develops a mediated moderation model to explain the underlying influence processes of PRINCE2 standard, vendor relationship management capability and deliverable quality on ITO custo

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Sadiq Sohail, M. "Outsourcing the information technology function: Perspectives from employees." South African Journal of Business Management 43, no. 2 (2012): 51–60. http://dx.doi.org/10.4102/sajbm.v43i2.183.

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The purpose of this paper is to investigate human aspects of outsourcing and its impact on employees and organizational performance. This study is based on a questionnaire survey conducted in Saudi Arabia. Based on an extensive review of literature, the paper uses empirical research to analyse employees’ attitude towards outsourcing. Results based on the analysis of data from 178 firms in Saudi Arabia indicate that employees largely perceive outsourcing as a positive development. Limitations of this paper relate to the relatively small size of the sample. Findings have several practical implic

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McGowan Poole, Cynthia Denise. "IT outsourcing, knowledge transfer and project transition phases." VINE Journal of Information and Knowledge Management Systems 50, no. 2 (2019): 219–46. http://dx.doi.org/10.1108/vjikms-04-2019-0053.

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Purpose The purpose of this research was to uncover perceptions of information technology outsourcing (ITO) project leaders and project teams regarding knowledge transfer between client and vendor partners during opening and closing transition phases of ITO projects. Design/methodology/approach Qualitative methods and exploratory case study design were used. Purposeful sampling was used to identify ITO knowledge assets including project team members and organizational documents and artifacts that may provide information regarding the knowledge transfer processes during the transition phases of

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Huang, Kun. "Research on Risk Early-Warning of Information Technology Outsoucing Project Based on Neural Network." Applied Mechanics and Materials 411-414 (September 2013): 2400–2405. http://dx.doi.org/10.4028/www.scientific.net/amm.411-414.2400.

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Information technology outsourcing (ITO) project is a high risk project with characters of complex collaborative relationship is, high degree of creativity, uniqueness, uncertainty, large investment amount, high-tech. It is conditioned by many factors and subject to strict requirements of the employer. More and more enterprises recognize that not carrying out effective risk management in ITO project is nothing else but a "commercial suicide". Combining with the neural network model, the paper determines risk level of ITO project and risks early-warning aiming at the overall risk of ITO project

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Talpeanu, Andreea Daniela Pana, and Lazar Rusu. "Influential Factors in IT Outsourcing Relationship in a Swedish Municipality." International Journal of Innovation in the Digital Economy 8, no. 3 (2017): 1–17. http://dx.doi.org/10.4018/ijide.2017070101.

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Information Technology Outsourcing (ITO) has generated considerable interest within Information Systems (IS) research as a consequence of its benefits in terms of cost efficiency and freedom to focus on core capabilities. This study covers the area of ITO in the public sector, specifically, in Swedish Municipalities where ITO has become a mainstream strategy. The influential ITO factors of the post-contract stage of an ITO relationship are examined and debated in light of existent research literature. The research is based on a case study of a Swedish Municipality and a direct IT vendor. A the

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Ravi, Siva Prasad, Ravi Kumar Jain, and Wei Song. "IT Outsourcing Strategies." International Journal of Asian Business and Information Management 2, no. 3 (2011): 27–39. http://dx.doi.org/10.4018/ijabim.2011070103.

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Several studies pertaining to outsourcing in the banking and financial services sector in developed countries show a gradually growing trend of outsourcing among banking and financial organizations, both in terms of nature and scope of activities outsourced. Outsourcing of Information Technology (IT) services to achieve competitive advantage has become a key part of the organizational strategies in the banking industry. However, not many studies focus on outsourcing trends and practices of banking industries in developing countries like India and China. The present paper investigates the trend

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Silva, Maisa Mendonça, Thiago Poleto, Ana Paula Henriques de Gusmão, and Ana Paula Cabral Seixas Costa. "A strategic conflict analysis in IT outsourcing using the graph model for conflict resolution." Journal of Enterprise Information Management 33, no. 6 (2020): 1581–98. http://dx.doi.org/10.1108/jeim-12-2018-0266.

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PurposeThe purpose of this paper is to propose a strategic conflict analysis, based on the graph model for conflict resolution (GMCR), that is applied to information technology outsourcing (ITO) in a real-world software development and implementation process in Brazil.Design/methodology/approachBecause the idea of this study is to answer “why” the ITO conflicts occur and “how” they can be avoided, the case study methodology was adopted. The software GMCR II was used to analyze the interactions between an IT vendor and an IT client.FindingsThe results suggest that a lack of relational governanc

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Felisoni, Paulo Ribeiro, Fellipe Silva Martins, and Marcos Antonio Gaspar. "Evaluation of the main performance criteria of IT outsourcing for contract management in public companies: a bibliometric review." Research, Society and Development 9, no. 11 (2020): e81491110390. http://dx.doi.org/10.33448/rsd-v9i11.10390.

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Although Information Technology Outsourcing (ITO) is common in private companies, it is less common in public organizations. In addition, extant literature focuses mainly on private companies and researchers from public organizations use and replicate these results often without adequate validation for the public context. This points to a scenario in which ITO studies may have worse results due to the lack of an appropriate theoretical framework. To analyze this disparity, the existing literature on IT, public organizations and outsourcing is reviewed. A systematic review of the literature all

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Hanafizadeh, Payam, and Ahad Zareravasan. "A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions." Journal of Global Information Management 28, no. 2 (2020): 160–201. http://dx.doi.org/10.4018/jgim.2020040108.

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During the recent decades, some academic research on the subject of information technology outsourcing (ITO) decision has appeared in different outlets, which may impede the use of such resources and as a result, repetition of research by various researchers is very likely. The purpose of this paper is then to conduct a systematic literature review (SLR) pertaining to research on ITO decision. Then, this review intends to 1) classify ITO decision literature, 2) provide a list of factors affecting ITO decision, and 3) identify ITO strategies. To this end, 91 ITO articles published between 2000

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Blaskovich, Jennifer, and Natalia Mintchik. "Accounting Executives and it Outsourcing Recommendations: An Experimental Study of the Effect of CIO Skills and Institutional Isomorphism." Journal of Information Technology 26, no. 2 (2011): 139–52. http://dx.doi.org/10.1057/jit.2010.19.

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Although substantial effort has been devoted to understanding how cost issues drive Information Technology outsourcing (ITO), several researchers have proposed that this narrow focus ignores the role of more subtle factors. This paper addresses this concern by investigating internal and external influences on accounting executives’ recommendations to outsource the IT infrastructure. Using resource-based and institutional theories, we hypothesize that when the chief information officer's (CIO's) skills are strong, accounting executives will more likely advise against outsourcing. But when the s

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Lin, Tingting, and Riitta Hekkala. "Governance structure in IT outsourcing: a network perspective." Strategic Outsourcing: An International Journal 9, no. 1 (2016): 38–59. http://dx.doi.org/10.1108/so-03-2015-0011.

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Purpose – The governance of information technology outsourcing (ITO) has been identified as an essential determinant for ITO success. Prior studies have shed light on effective governance structures in different organizational contexts. This study aims to advance this prior knowledge by exploring how interpersonal networks, as an important aspect of such context, reflect and influence ITO governance. Design/methodology/approach – A single case study was conducted from a vendor’s perspective in an ITO dyad. Social network analysis was leveraged to reveal the interpersonal networks, with whole-n

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Hanafizadeh, Payam, and Ahad Zare Ravasan. "An investigation into the factors influencing the outsourcing decision of e-banking services." Journal of Global Operations and Strategic Sourcing 10, no. 1 (2017): 67–89. http://dx.doi.org/10.1108/jgoss-05-2016-0016.

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Purpose This paper aims to provide an in-depth analysis toward understanding the critical factors in affecting information technology outsourcing (ITO) decision in the context of e-banking services in Iran. Within the recent decades, outsourcing IT processes and services as a strategic decision has been widely adopted throughout industries. In this regard, scholars have investigated a wide range of factors influencing ITO decision in various contexts. Design/methodology/approach This research examines a conceptual model that shows impacts of different attributes including technological, organi

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Samadi, Homa, Salman Nazari-Shirkouhi, and Abbas Keramati. "Identifying and Analyzing Risks and Responses for Risk Management in Information Technology Outsourcing Projects Under Fuzzy Environment." International Journal of Information Technology & Decision Making 13, no. 06 (2014): 1283–323. http://dx.doi.org/10.1142/s021962201450076x.

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Due to ever-increasing trend in outsourcing information technology projects in today's competitive world, the risk management in information technology outsourcing (ITO) projects is a challenging issue. Hence, this paper reviews and extracts present corresponding risks by literature review to implement risk management in ITO. After reviewing a number of frameworks in the literatures related to prioritizing of extracted risk factors, a new framework is presented to determine the priority of them. Because of network structure of the proposed framework and multi-dimensional nature of the project

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Blijleven, Vincent, Yiwei Gong, Afshin Mehrsai, and Kitty Koelemeijer. "Critical success factors for Lean implementation in IT outsourcing relationships." Information Technology & People 32, no. 3 (2019): 715–30. http://dx.doi.org/10.1108/itp-01-2016-0002.

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PurposeFollowing positive results of Lean implementation in manufacturing environments, Lean has become an emerging philosophy for clients and suppliers of information technology (IT) services. However, how to implement Lean in IT outsourcing relationships has been addressed sparsely in academic literature. The purpose of this paper is to investigate critical success factors (CSFs) for implementing Lean in IT outsourcing relationships. Key findings, implications and avenues for future research are discussed.Design/methodology/approachSix IT outsourcing relationships were qualitatively investig

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Wang, Li, Kholekile L. Gwebu, Jing Wang, and David X. Zhu. "The Aftermath of Information Technology Outsourcing: An Empirical Study of Firm Performance Following Outsourcing Decisions." Journal of Information Systems 22, no. 1 (2008): 125–59. http://dx.doi.org/10.2308/jis.2008.22.1.125.

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Increasingly, organizations are jumping onto the information technology (IT) outsourcing bandwagon in an effort to create value. However, evidence indicating the positive economic consequences of such initiatives has been limited. This study attempts to fill this void by synthesizing the process-oriented research in IT business value literature and the resource-based theory to develop an integrative research framework for assessing the value proposition of IT outsourcing. With a process-oriented lens, the framework suggests that the effects of IT outsourcing are best documented at the process

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Ramanathan, Lakshmanan, and Sundaresan Krishnan. "An empirical investigation into the adoption of open source software in Information Technology outsourcing organizations." Journal of Systems and Information Technology 17, no. 2 (2015): 167–92. http://dx.doi.org/10.1108/jsit-10-2014-0070.

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Purpose – The purpose of this paper is to identify the influence of outsourcing on open-source software (OSS) and further investigate the factors that impact the adoption of OSS in global information technology (IT) outsourcing organizations serviced by Indian IT services organizations. Design/methodology/approach – The authors developed a conceptual model that describes the factors influencing the OSS adoption by using the technology-organization-environment framework. This quantitative explanatory study used self-administered questionnaire to collect data from 482 middle and top management e

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Hodosi, Georg, Lazar Rusu, and Seungho Choo. "A Risk Based View of Influential Factors in IT Outsourcing Relationship for Large Multinational Companies." International Journal of Social and Organizational Dynamics in IT 2, no. 3 (2012): 29–47. http://dx.doi.org/10.4018/ijsodit.2012070103.

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Information Technology Outsourcing (ITO) is well spread among large Multinational Companies (MNCs) in Europe, and it is expected to increase even more. The authors’ focus is the service buyer company who needs a well working relation with its ITO supplier for handling emergent issues, daily operation and events that have not been foreseen. In the last years, an increasing attention has been paid to improve ITO relationship. Reviewing the research literature, they have not found any studies about Influential Factors (IFs) that could improve the ITO relationship, nor, how risk factors are interr

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Chou, Tzu-Chaun, Shu-Mei Hsu, and Gwo-Guang Lee. "The Impacts of Network Governance on the Performance of ITO." Journal of Global Information Management 21, no. 4 (2013): 56–76. http://dx.doi.org/10.4018/jgim.2013100104.

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Information technology outsourcing (ITO) has been a spotlight issue for global enterprises and previous studies have suggested that ITO research has expanded from one organization and bilateral partnerships to a global form of network organization. Yet, little research has been conducted on the link between network governance and ITO performance as a way to understand an organization’s ITO efforts. This study proposes a model that employs several constructs: inter-organizational coordination, contractual governance and relational governance, and technological hegemony. The model explores the m

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Jun, Je-Man, and Seon-Gyu Yi. "Adjustment effect of the suitability factors of strategy between Information Technology Outsourcing(ITO)'s influence and outcome factors in Government offices." Journal of Digital Policy and Management 11, no. 12 (2013): 29–40. http://dx.doi.org/10.14400/jdpm.2013.11.12.29.

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Watjatrakul, Boonlert. "Vendor selection strategy for IT outsourcing: the weighted-criteria evaluation technique." Journal of Enterprise Information Management 27, no. 2 (2014): 122–38. http://dx.doi.org/10.1108/jeim-04-2012-0015.

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Purpose – Most firms select their information technology outsourcing (ITO) vendors based on the two methods of the weighted-criteria evaluation technique – the “qualification score plus the lowest bid price for the highest price score (QS-LBHPS)” and the “qualification score plus the average bid price for the middle price score (QS-ABMPS).” This paper aims to understand whether these two methods provide the same or different results of vendor selection and how the proportional weights of a vendor's qualification and bid price affect the vendor selection results under the two methods. Design/me

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Li, Zhi Gang. "The Risk Management of Whole Life Cycle of IT Outsourcing Project." Advanced Materials Research 926-930 (May 2014): 4057–60. http://dx.doi.org/10.4028/www.scientific.net/amr.926-930.4057.

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With the fierce market competition, technology development and technology innovation is also accelerating and the complexity of business opportunities and the uncertainty of management are also increasingly prominent. All of these factors put higher requirements on the IT(Information Technology) outsourcing project management. In addition, as the overall and strategic disappear in the IT outsourcing project risk management activities, a idea of whole life cycle risk management come into being. Identify and evaluate an attribute of IT outsourcing project, and the establish full life-cycle risk

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Lacity, Mary C., Stan Solomon, Aihua Yan, and Leslie P. Willcocks. "Business Process Outsourcing Studies: A Critical Review and Research Directions." Journal of Information Technology 26, no. 4 (2011): 221–58. http://dx.doi.org/10.1057/jit.2011.25.

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Organizations are increasingly sourcing their business processes through external service providers, a practice known as Business Process Outsourcing (BPO). Worldwide, the current BPO market could be as much as $279 billion and is predicted to continue growing at 25% annually. Academic researchers have been studying this market for about 15 years and have produced findings relevant to practice. The entire body of BPO research has never been reviewed, and this paper fills that gap. We filtered the total studies and reviewed 87 empirically robust BPO articles published between 1996 and 2011 in 6

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Mwai, Naomi Wangari, Joseph Kiplang’at, and David Gichoya. "Application of resource dependency theory and transaction cost theory in analysing outsourcing information communication services decisions." Electronic Library 32, no. 6 (2014): 786–805. http://dx.doi.org/10.1108/el-09-2012-0112.

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Purpose – The aim of this paper is to establish how resource dependency theory (RDT) and transaction cost theory (TCT) can inform decisions to outsource ICT services by public university libraries in Kenya. Design/methodology/approach – The study adopted a multiple case study strategy in four selected public universities libraries in Kenya. Purposive sampling was used to identify respondents and data collection was done using a semi-structured interview schedule. Findings – The study highlights how RDT and TCT theoretical perspectives illuminate some of the reasons, and problems associated wit

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Kivijärvi, Hannu, and Jussi Toikkanen. "Measuring the business value of IT outsourcing: a systems approach." Strategic Outsourcing: An International Journal 8, no. 2/3 (2015): 156–79. http://dx.doi.org/10.1108/so-03-2015-0010.

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Purpose – The purpose of this study is to examine information technology (IT) outsourcing measurement systems. This paper proposes a systemic framework which can be used to support the evaluation of existing and the development of new measurement systems in the outsourcing context. The framework is built on the multidimensional characteristics of the business value created by IT outsourcing (ITO). Design/methodology/approach – After the conceptual discussion, this paper develops a systemic procedure for evaluating and developing measurement systems. The proposed procedure is applied in a multi

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Benazeer, Shahzada, Jan Verelst, and Philip Huysmans. "The Concept of Modularity in the Context of IS/IT Project Outsourcing." International Journal of Information System Modeling and Design 11, no. 4 (2020): 1–17. http://dx.doi.org/10.4018/ijismd.2020100101.

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Information systems and information technology (IS/IT) services are often outsourced to external partners for multiple reasons. The outsourcing literature is persistently reporting high failure rates in IS/IT project outsourcing. Literature suggests that the IS/IT project outsourcing is a complex maneuver, but unfortunately, none of the proposed remedies (mitigating actions) have considered addressing the complexity related issue in IS/IT project outsourcing. This paper explores the concept of modularity, as it has been applied in many other fields in order to manage complexity and enhance agi

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Dibetso, Olebogeng Glad, Margaret Mary Sutherland, and Caren Brenda Scheepers. "Stakeholder views on the drivers and inhibitors of performance of outsourced information technology employees." European Business Review 30, no. 4 (2018): 446–69. http://dx.doi.org/10.1108/ebr-02-2017-0029.

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PurposeThe purpose of this study is to empirically quantify the factors that are perceived to drive or inhibit performance of information technology (IT) outsourced employees from a range of information technology outsourcing (ITO) stakeholders in South Africa.Design/methodology/approachThe first phase was a qualitative study on 19 stakeholders focussed on the development of the constructs. The second phase was quantitative, with a sample of 116 ITO stakeholders of the largest IT company in South Africa.FindingsThe study revealed that the ITO stakeholders had misaligned perceptions on inhibito

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Mclellan, Kerry, Barbara L. Marcolin, and Paul W. Beamish. "Financial and Strategic Motivations behind is Outsourcing." Journal of Information Technology 10, no. 4 (1995): 299–321. http://dx.doi.org/10.1177/026839629501000409.

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Information Systems (IS) functions and whole IS departments are being outsourced in industries where the IS functions have been considered ‘core’ to the success of that business. Why and how senior management came to make these decisions is the focus of this article. It explains the motivations behind Information Technology (IT) outsourcing when popular alliance theories, such as transaction cost theories, game theory and joint-venture alliance theory suggested firms would not outsource an entity if core competency would be lost. Seven case studies were used to investigate the IT outsourcing p

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Hayes, David C., James E. Hunton, and Jacqueline L. Reck. "Information Systems Outsourcing Announcements: Investigating the Impact on the Market Value of Contract-Granting Firms." Journal of Information Systems 14, no. 2 (2000): 109–25. http://dx.doi.org/10.2308/jis.2000.14.2.109.

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The objective of this research project is to examine the impact of information systems (IS) outsourcing announcements on the market value of contract-granting firms. This study is important to researchers, professionals, and policy makers as it provides empirical evidence from the capital market that outsourcing is considered to be a value-added business exchange for contract-granting firms. Research findings indicate positive and significant market value gains for smaller vs. larger firms and service vs. nonservice industry firms. The significant effects observed in this study are explained b

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Ho, Chien-Ta, and Chung-Lun Wei. "Effects of outsourced service providers’ experiences on perceived service quality." Industrial Management & Data Systems 116, no. 8 (2016): 1656–77. http://dx.doi.org/10.1108/imds-01-2016-0015.

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Purpose The purpose of this paper is to propose a framework to examine experiences of an information technology/information systems (IS) outsourcing service supplier as a signal of perceived service quality and to consider the moderating effects of information asymmetries and signal credibility. Design/methodology/approach Drawing on signaling theory, the paper integrates past experiences of an outsourcing service supplier, information asymmetries, signal credibility, perceived service quality, and purchase intention into a model. Questionnaires were collected in Taiwan, and partial least-squa

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Jain, Daisy Mathur, and Reema Khurana. "A framework to study vendors’ contribution in a client vendor relationship in information technology service outsourcing in India." Benchmarking: An International Journal 23, no. 2 (2016): 338–58. http://dx.doi.org/10.1108/bij-04-2014-0029.

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Purpose – The information technology (IT) industry has been continuously expanding. This has resulted in promoting outsourcing of work by clients to vendors. Most of the published research has focussed on when clients should start outsourcing, what to outsource, criteria for vendor selection, etc., however the vendor side of the relationship has been mostly ignored. The purpose of this paper is to delve deep into the vendors’ side and what aspects a vendor needs to consider in order to maintain a good relationship with the clients. Design/methodology/approach – The research design of the paper

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Miseviciene, Regina, Daiva Kalvaitiene, Vilma Riskeviciene, Danute Ambraziene, and Dalius Makackas. "CLOUD COMPUTING BASED INFRASTRUCTURE IN EDUCATION: INVESTING INTO THE PRIVATE INFRASTRUCTURE OR USING OUTSOURCING SERVICES." SOCIETY. INTEGRATION. EDUCATION. Proceedings of the International Scientific Conference 5 (May 25, 2018): 369–79. http://dx.doi.org/10.17770/sie2018vol1.3132.

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The main challenge for higher education in the nearest future is the global competitiveness, as the present global market requires the higher schools to present their courses in the international level. Thus, traditional universities must adapt educational infrastructures in response with the global requirement. Outsourcing of cloud computing based services increased over the years. The solutions allow not only create more effective teaching methods and new communication chances for the whole education society, but also to reduce costs of installing and maintaining programs.Aim of the article

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BEREZUK, Sergey, and Marharyta ONISHСHENKO. "INFORMATION TECHNOLOGY IN BUSINESS STRUCTURES." "EСONOMY. FINANСES. MANAGEMENT: Topical issues of science and practical activity", no. 2 (52) (June 26, 2020): 118–31. http://dx.doi.org/10.37128/2411-4413-2020-2-6.

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The article deals with the foreign and domestic experience of IT market development from the point of view of informatization of society as one of the most characteristic features of modern development of public relations, when the intellectual component becomes the basis for further improvement of scientific and technical and technological developments. The main distinctive features of the forms of appropriation and alienation of the information product in society are determined. The attention is focused on the structure of the world market of information and telecommunication services, the d

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Lok, Ka Leung, Albert So, Alex Opoku, and Charles Chen. "A Sustainable Facility Management Outsourcing Relationships System: Artificial Neural Networks." Sustainability 13, no. 9 (2021): 4740. http://dx.doi.org/10.3390/su13094740.

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The Contingency Outsourcing Relationship (CORE) model originated from the Four Outsourcing Relationship Types (FORT) model; the CORE model is used in the globalized Facility Management (FM) industry, while the FORT model is originally used in the global information technology industry. The purpose of this paper is to thoroughly analyse the simulated case studies of the four different categories (i.e., in-house, technical expertise, commitment and common goals) of the CORE model from the perspective of the various clients. This study builds on the previous work on the outsourcing relationships

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Alkadi, Ihssan, Ghassan Alkadi, and Mike Totaro. "Effects of Information Technology on the Business World." Human Systems Management 22, no. 3 (2003): 99–103. http://dx.doi.org/10.3233/hsm-2003-22301.

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This paper will address the effects of Information Technology on the business world. Technology is increasingly playing a crucial role in the success of organizations in the information age. The impact of Information Technology on business has been enormous. Computers and the information they process and store have permeated every aspect of the business world. The fundamental role of Information Technology is to enable businesses to find new ways to drive down the costs of products, processes, and improve performance. We use examples from five different companies/industries to show the differe

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Kawlra, Aarti. "From Rural Outsourcing to Rural Opportunities." International Journal of Information Communication Technologies and Human Development 3, no. 3 (2011): 16–30. http://dx.doi.org/10.4018/jicthd.2011070102.

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Inspired by the potential of Information and Communication Technologies, henceforth ICTs, for socio-economic development, and supported by a university based technology and business incubator, Rural Production Company, henceforth RPC, was set up in 2007 employing an ICT-mediated distributed production model. This paper reveals how RPC, initially an exploratory project whose key innovation was its Internet kiosk-facilitated model of crafts production and local empowerment, morphed into a social enterprise catering to global demands. The context of innovation provided by the Incubator led to a t

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Bhattacharjee, Sankalpa, and Debkumar Chakrabarti. "The congruence of entrepreneurship and India’s excellence in information technology." Journal of Global Operations and Strategic Sourcing 10, no. 2 (2017): 159–84. http://dx.doi.org/10.1108/jgoss-05-2016-0020.

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Purpose The paper aims to unravel the congruence of entrepreneurship and India’s excellence in information technology (IT). Considering the fact that entrepreneurship is a multifaceted concept encompassing a complex set of contiguous and overlapping constructs, the study takes into consideration interlinkages between the institutional environment, the nature of the industry and the responses and expectations that influenced entrepreneurship. The study complements these factors by analysing the sequential transformation of the Indian IT industry owing to the advent of outsourcing opportunities

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Wang, Jing, Jian-qiang Wang, Zhang-peng Tian, and Dong-yan Zhao. "A multihesitant fuzzy linguistic multicriteria decision-making approach for logistics outsourcing with incomplete weight information." International Transactions in Operational Research 25, no. 3 (2017): 831–56. http://dx.doi.org/10.1111/itor.12448.

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Liu, Keyang, Weiming Zhang, and Xiaojuan Dong. "A Cloud-User Protocol Based on Ciphertext Watermarking Technology." Security and Communication Networks 2017 (2017): 1–14. http://dx.doi.org/10.1155/2017/4376282.

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With the growth of cloud computing technology, more and more Cloud Service Providers (CSPs) begin to provide cloud computing service to users and ask for users’ permission of using their data to improve the quality of service (QoS). Since these data are stored in the form of plain text, they bring about users’ worry for the risk of privacy leakage. However, the existing watermark embedding and encryption technology is not suitable for protecting the Right to Be Forgotten. Hence, we propose a new Cloud-User protocol as a solution for plain text outsourcing problem. We only allow users and CSPs

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LAI, WEN-HSIANG. "FUZZY AHP APPROACH TO THE COMPETENCE OF ENGINEERING MANPOWER OUTSOURCING." Journal of Enterprising Culture 20, no. 04 (2012): 437–58. http://dx.doi.org/10.1142/s0218495812500185.

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Outsourcing strategies reveal trends in strategic business administration. Over the past 80 years, outsourcing has become one of the most important concepts in business management and operation. In Taiwan, optoelectronics, semiconductors, and information technology (IT) are the major industries engaging in engineering manpower outsourcing (EMO) due to their capital intensity and their requirements for a large quantity of high-quality engineers. This study analyzes the EMO competence of Taiwan's enterprises using expert interviews, analytic hierarchy process (AHP) analysis, and a fuzzy logic in

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Feakins, Melanie. "Off and Out: The Spaces for Certification—Offshore Outsourcing in St Petersburg, Russia." Environment and Planning A: Economy and Space 39, no. 8 (2007): 1889–907. http://dx.doi.org/10.1068/a38159.

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The offshore outsourcing of software-production services to places outside of the established networks in well-developed core economies is a dynamic and topical aspect of contemporary reorganizations in the software-development industries. Software production and related information technology services are outsourced to firms offshore or, more specifically, to places where labor skills appropriate to these industries are available at lower costs. Notable offshore destinations include: India, Russia, Ireland, Israel, Romania, and Ukraine, among several others. The offshore outsourcing of softwa

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Malachias, Celso Dos Santos, Luiz Carlos Di Serio, and Jaime De Souza Oliveira. "The knowledge acquisition for innovation beyond the contract a case study in the information technology industry." Revista Brasileira de Administração Científica 7, no. 3 (2016): 111–22. http://dx.doi.org/10.6008/spc2179-684x.2016.003.0008.

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The aim of this case-study based research is to discuss how a large IT multinational company envisioning external tacit knowledge, product of parties interaction in an IT strategic outsourcing, as a source of innovation generation, beyond the explicit knowledge inherent to the contract, through constructs such as knowledge exchange, spillover, externality and absorptive capacity. Therefore, the objective in this exploratory research is to analyze the knowledge exchange and acquisition above the formal information forecasted in the contract between the parties. In order to reach this goal, it w

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Ali, Hamisu Alhaji. "Cloud Computing Security: An Investigation into the Security Issues and Challenges Associated with Cloud Computing, for both Data Storage and Virtual Applications." International Research Journal of Electronics and Computer Engineering 1, no. 2 (2015): 15. http://dx.doi.org/10.24178/irjece.2015.1.2.15.

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In recent years, cloud computing has developed from the promising business concept that it used to be, to one of Information Technology (IT) industry's most developing section. Now that the world economy was hit by recession, the victims of this tragedy continually understand that by just outsourcing or tapping the cloud resources, a package of virtualise, elastic, instant on-demand provision, and scalable; infrastructure, platform, and software can be access fast and easy inform of services at a negligible amount via the internet. However, as individuals and organizations embarked on the cour

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Manikas, Ioannis, and Petros Ieromonachou. "Do the Service Priorities of Companies Outsourcing to 3PL Providers Vary by Industry?" International Journal of Applied Logistics 6, no. 1 (2016): 64–96. http://dx.doi.org/10.4018/ijal.2016010105.

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This research looks into how well the priorities of third party logistics providers in the UK are aligned to that of their customers and how these priorities change dependent upon industry segment and size. Additionally, it looks into how the levels of information communication technology (ICT) employed by a supplier and their green profile could be affecting their ability to remain competitive. The research confirms previous work that a service gap exists between what clients want against what they are actually receiving. The results of this research present several key findings on logistics

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Shah, Sayed Mehdi, Michael Lütjen, and Michael Freitag. "Text Mining for Supply Chain Risk Management in the Apparel Industry." Applied Sciences 11, no. 5 (2021): 2323. http://dx.doi.org/10.3390/app11052323.

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Text mining tools are now widely used for the efficient management of information and resources in business, academic and research organizations. This paper provides a comprehensive overview of research articles on the application of text mining techniques in the field of Supply Chain Risk Management and the apparel industry. Research articles published between 2000 and 2020, were obtained from various journals through two online databases, i.e., SCOPUS and IEEE Xplore. Through a systematic approach following PRISMA guidelines, 370 research papers were screened, filtered and finally classified

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Youssef, Samir M. "Advanced Systems, Egypt: IT outsourcing in a highly competitive market." Emerald Emerging Markets Case Studies 1, no. 2 (2011): 1–7. http://dx.doi.org/10.1108/20450621111140354.

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Subject area International management strategy. Study level/applicability Graduate and upper undergraduate classes. Case overview This case deals with an information technology (IT) outsourcing company based in Egypt which has ventured into the international market right from the start without establishing itself first in the local market. Its record of success was due largely to a group of young Egyptian entrepreneurs with an international orientation. Their strongly held values were translated into an organizational culture that was manifested in the company's relationships with its clients,

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