Relevant bibliographies by topics / Instant messaging (IM)

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Instant messaging (IM)'

Author: Grafiati
Published: 4 June 2021
Last updated: 1 February 2022

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Journal articles on the topic "Instant messaging (IM)"

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Doan, Tomalee, and Kristine Ferry. "Instant Messaging (IM)." Journal of Business & Finance Librarianship 12, no. 2 (2007): 17–22. http://dx.doi.org/10.1300/j109v12n02_03.

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Quan-Haase, Anabel. "Self-Regulation in Instant Messaging (IM)." International Journal of e-Collaboration 6, no. 3 (2010): 22–42. http://dx.doi.org/10.4018/jec.2010070102.

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Despite the advantages of using instant messaging (IM) for collaborative work, concerns about negative consequences associated with its disruptive nature have been raised. In this paper, the author investigates the mediating role of self-regulation, using a mixed methods approach consisting of questionnaires, focus groups, and interviews. The findings show that these concerns are warranted: IM is disruptive, and multitasking can lead to losses in productivity. Despite these negative consequences, users are active participants in IM and employ a wide range of self-regulation strategies (SRS) to control their overuse. The study found three key SRS: ignoring incoming messages, denying access, and digital or physical removal. The study also found two different approaches to self-regulation. The preventive approach, consisting of creating routines and practices around IM use that would help regulation, and the recuperative approach, consisting of changing behaviors after overuse had occurred. Communication via IM helps in the development of social capital by strengthening social ties among users, which can be useful for information exchange and cooperation. These positive effects provide a balance to the potential negative impact on productivity. Implications for theories of self-regulation of technology and for managerial practice are also discussed.
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Zhang, Suling, Felix Köbler, Marilyn Tremaine, and Allen Milewski. "Instant Messaging in Global Software Teams." International Journal of e-Collaboration 6, no. 3 (2010): 43–63. http://dx.doi.org/10.4018/jec.2010070103.

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Instant Messaging (IM) has been strictly forbidden in some companies as an unproductive use of time and exists in others via unsanctioned employee actions without explicit approval or directive from upper management. This paper examines a set of globally distributed software teams in a company that has explicitly installed and integrated IM capabilities with its collaboration management tools. Through a set of semi-structured interviews and the application of adaptive structuration theory, this study finds that because of the unique characteristics of global software development, IM is a highly useful tool for maintaining team cohesiveness and supporting team communication. Although the study finds strong support for the value of IM, it also identifies that the time distributed nature of the work, the informality of the medium as it interacts with different cultures and the productivity loss from IM’s interruptive nature are problematic. A set of recommendations is made to address these problems. The paper concludes that IM is a useful tool for global software development and its advantages outweigh its problems.
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Sailor, Scott R. "IM (Instant Messaging) Is XLNT for Communication." Athletic Therapy Today 12, no. 2 (2007): 46–48. http://dx.doi.org/10.1123/att.12.2.46.

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Gan, Chunmei, and Hongxiu Li. "Understanding continuance intention of mobile instant messaging." Industrial Management & Data Systems 115, no. 4 (2015): 646–60. http://dx.doi.org/10.1108/imds-11-2014-0331.

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Purpose – The purpose of this paper is to examine the continued usage of mobile instant messaging (IM) from the perspectives of both motivators and inhibitors. Design/methodology/approach – To cast light on the motivators and inhibitors of continuance intention (CI) to use mobile IM, 268 responses from Chinese mobile IM users were collected via an online survey. Findings – The results suggest that perceived system quality, procedural switching cost and relational switching cost (RSC) positively affect resistance to change (RTC), while perceived user base, perceived quality of communication, RSC and RTC positively affect the CI. Among them, RTC has the greatest effect on the CI, and RSC has the largest effect on RTC. Originality/value – Extant research has mainly focussed on the motivators behind the continued usage of mobile services. However, the inhibitors, such as switching cost and RTC, have been less considered in the research on the continued usage of mobile services. Also, only a little research has examined the components of switching costs and how they affect the intention to continue using mobile services. The current study attempts to fill these research gaps.
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Flanagin, Andrew J. "IM Online: Instant Messaging Use Among College Students." Communication Research Reports 22, no. 3 (2005): 175–87. http://dx.doi.org/10.1080/00036810500206966.

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Grebelsky-Lichtman, Tsfira, Ziv Adato, and Shira Traeger. "Extending Impression Management Theory: The Need for Privacy vs. the Need to Express Information on Instant Messaging Apps." Studies in Media and Communication 8, no. 1 (2020): 72. http://dx.doi.org/10.11114/smc.v8i1.4853.

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Impression management (IM) is a central assertion in interpersonal communication. There is increasing interest in exploring IM in new media. However, studies exploring IM in popular instant-messaging apps are lacking. Our main aims in the present study are to fill this gap and extend IM theory toward an innovative theoretical and analytical framework of computer-mediated communication (CMC). This study analyzed the popular instant-messaging app WhatsApp, the largest app for social chatting that has users all over the world.We utilized a multi-variant design of quantitative and qualitative analysis, and conducted content analysis of WhatsApp profiles (n=546); an online survey of WhatsApp users (n=600); and in-depth interpersonal interviews (n=30). The findings demonstrate the structure, motivations, and communication functions of CMC IM. The proposed framework provides composite theoretical explanations, of psychological and sociological perspectives, for the IM’s conflicting motivations: the need for privacy and the need to express information. Moreover, this study delineates the effect of gender and marital status on IM through instant-messaging app. The theoretical and analytical framework develops an impression construct that both reduces and increases information, which activates synchronous and asynchronous features of instant-messaging apps, which affects interpersonal communication.
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Caicedo, Oscar Mauricio, Andrés Caicedo, Edwin Figueroa, Francisco Orlando Martínez, and Javier Hurtado. "Universal Access Platform for Instant Messaging (IM) Mobile Services." Sistemas y Telemática 4, no. 8 (2007): 35. http://dx.doi.org/10.18046/syt.v4i8.965.

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Goh, Ong Sing, Chun Che Fung, and Arnold Depickere. "Domain knowledge query conversation bots in instant messaging (IM)." Knowledge-Based Systems 21, no. 7 (2008): 681–91. http://dx.doi.org/10.1016/j.knosys.2008.03.055.

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Huang, Albert H., and David C. Yen. "Usefulness of instant messaging among young users: Social vs. work perspective." Human Systems Management 22, no. 2 (2003): 63–72. http://dx.doi.org/10.3233/hsm-2003-22202.

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Instant messaging (IM) was introduced in 1996. In the past few years, the majority of IM users have been teenagers. As the young IM users gradually enter the workforce, it is likely that their familiarity with IM will increase its acceptance as a business application. Consequently, the potential impact of IM in the workplace has become an important organizational issue. This study investigated the usefulness of IM for both social and work-related uses from young users' perspectives. A survey of over 500 college-age IM users was conducted. The survey data were used to identify factors that were important to the usefulness of IM. The results showed that young users correlated different features of IM with different aspects of usefulness. The ability to facilitate friendship development and personalized communication was viewed as an important feature for the social use of IM; for work-related uses, information richness and information volume were deemed as more desirable features for IM. The findings can be used as a foundation for future studies using knowledge workers in the workplace.
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Dissertations / Theses on the topic "Instant messaging (IM)"

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Blank, Mikael, Jenny Johansson, and Sandra Olsson. "Attityd till användandet av Instant Messaging på företag." Thesis, University West, Department of Informatics and Mathematics, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-623.

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Abdi, Kelishami Alireza. "Secure Privacy-Friendly Instant Messaging (IM) for Guidepal." Thesis, KTH, Kommunikationsnät, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-160271.

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It is fascinating, and yet often neglected, that a user’s privacy can be invaded notonly by the absence of security measures and mechanisms, but also by improperor inadequate usage of security services and mechanisms. When designingsecure systems, we must consider what services are needed and what is not.The work in this thesis revolves around privacy-friendly instant messaging (IM)systems. In such a system, an inadequate usage of security measures leads tohaving IM servers being able to intercept or gather users’ private conversations.An improper usage of security measures could bring about non-repudiationwhich is desirable when signing contracts, but unwelcome in IM and privateconversations.We will look into requirements of the desired IM system, study the currentstate-of-the-art solutions, deploy an IM server, and briefly extend an existingmodern privacy-friendly IM protocol and an open source mobile application tomeet our security and privacy requirements. This extended IM application iscalled Guidepal-IM and is available as open source1The thesis work is introduced and carried out at Guidepal, a startup companyin Stockholm. It is therefore supervised partly at Guidepal and partly at KTH.Since Guidepal is also looking into possibilities of integrating an IM featureto its current social media apps, our contribution would also briefly extend tostudying the limitations and recommendations for Guidepal’s social media appto help user privacy preservation.
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Jansson, Daniel, and Mikael Jansson. "Utvecklingen av en Instant Messaging klient som en språkwrapper." Thesis, Karlstad University, Faculty of Economic Sciences, Communication and IT, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-939.

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<p>Denna rapport beskriver utvecklingen av en Instant Messaging klient som implementerats som en språkwrapper. Klienten använder ett känt öppen källkods-bibliotek vid namn libGaim för att få tillgång till Instant Messaging tjänster. Klienten fungerar som en språkwrapper till detta bibliotek, och låter andra applikationer nyttja biblioteket genom ett databasgränssnitt. Arbetet har utförts åt och hos Evolve i Karlstad. Systemet som utvecklats klarar att hantera vanliga Instant Messaging-funktioner så som uppkoppling av konto, nedkoppling, ändring av status, visa kompisikoner, och hämtning av information angående kompisar.</p><p>I beskrivandet av arbetet med detta system ges bakgrundsinformation angående wrappers och Instant Messaging, och dessutom angående de verktyg och metoder som använts likt byggverktyget SCons och utvecklingsmetoden eXtreme Programming. Valet av lösning och design presenteras.</p><p>Som en del av arbetet undersöks språkwrappers med hjälp av av ett antal tester. Dessa tester visade på vilka skillnader som kan väntas beroende på valet av språkwrapper. En språkgenerisk språkwrapper (som skapar ett gränssnitt mot flera språk) behöver inte utgöra någon större prestandaoverhead jämfört med en språkstatisk språkwrapper (som skapar ett gränssnitt mot ett språk).</p><p>Resultatet av arbetet blev ett system som Evolve blev nöjda med och som uppfyllde alla krav som ställdes, antingen fullständigt eller delvis.</p><br><p>This report describes the development of an Instant Messaging client that is implemented as a language wrapper. The client uses a well known open source library, known as libGaim, to access Instant Messaging services. The client works as a language wrapper for this library, and allows other applications to use the library by means of a database interface. The work has been carried out at and for Evolve in Karlstad. The system that has been developed can handle common Instant Messaging operations such as connecting a user account, disconnecting, changing an accounts status, showing buddy icons, and</p><p>collecting information regarding buddies.</p><p>In the description of the work with this system, background information is given regarding wrappers and Instant Messaging, and also regarding the tools and methods used, such as the build tool SCons and the development method eXtreme Programming. The choice of solution and design is presented.</p><p>As a part of the work, language wrappers are evaluated using a number of tests. These tests show the differences that can be expected depending on the choice of language wrapper. A language generic language wrapper (which creates an interface for several languages) need not imply any significant performance overhead compared to a language static language wrapper (which creates an interface towards one language).</p><p>The result of the work we have done was a system that Evolve was pleased with and that satisfies all the requirements, either completely or partially.</p>
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Yale, Robert Nathan. "INSTANT MESSAGING COMMUNICATION: A QUANTITATIVE LINGUISTIC ANALYSIS." Oxford, Ohio : Miami University, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1183663224.

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Juhst, Sabrina. "Kompetent IM Netz Machbarkeitsstudie zum Einsatz von Instant Messaging in der digitalen Auskunft an der Bibliothek der Helmut-Schmidt-Universität (Hamburg)." Hamburg Bibliothek der Helmut-Schmidt-Univ, 2009. http://d-nb.info/998553700/34.

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Tesfazion, Henok. "The use of instant messaging applications among swedish students and their security awareness." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-18941.

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Instant Messaging Mobile (IM) applications are now ubiquitous and predominant in most person-to-person communications, especially intimate and sensitive conversations. This growing popularity of instant messaging is linked directly to the characteristics of speed, immediate and convenience that an IM holds which is a strong appeal for anyone that wants to communicate and collaborate in real-time with others. However, it is these features including presence awareness (the ability for IM users to know who is online and available), group chats, share media, links, and stream content as well as text and voice messages, that exposes the IM apps to the concerns of privacy and security. This essay aims to study the behavior of higher education students towards privacy and security as it concerns the use of instant messaging applications when communication informally and formally.To gather the desired data, a quantitative survey was created and distributed electronically at the University of Skövde in Sweden. Through the statistical analysis, this study presents the attitude of the participants towards the security and privacy of mobile IM applications. In conclusion, this report showed that the behavior of Swedish students towards digital security and privacy and the use of mobile IM applications were of low concern but not alarming. The analyzed results give a fair picture of the reasons for the choice of IM apps, the uses of the apps and the participant's knowledge about security and privacy. While there was some level of concern about who else could read messages sent via these IM devices between intended parties, the decision of which IM app participants had a preference for was not driven by privacy or security concerns. Furthermore, the majority of the participants believed that communicating with the IM app could be used for purposes other than informal messaging. This is significant because the student population will become part of the workforce soon and will handle sensitive, proprietary, and confidential information.
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Årling, Matts, and Erik Svensson. "Instant messaging : Matchning av IM-funktioner och kommunikationsbehov hos medarbetare på IT-företag." Thesis, Örebro University, Department of Business, Economics, Statistics and Informatics, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-1204.

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<p>Vi ville med denna uppsats undersöka om instant messaging matchar de kommunikationsbehov som IT-anställda har. För att ta reda på detta använde vi oss av ett kvalitativt angreppssätt i form av intervjuer. Dessa intervjuer skapade även ytterligare kunskap vilken vi benämnt barriärer. En lista på IM-funktioner hämtades från Wikipedia och reviderades senare av oss. Kommunikationsbehoven identifierades under analysen av intervjuerna. Matchningen genererade en tabell som kan användas som karta över vilka IM-funktioner som tillgodoser några vanliga kommunikationsbehov som finns på datortäta arbetsplatser. Barriärerna är till för att visa vad som försvårar tillgodoseendet av behoven. Vidare erhöll vi även kunskap om att de av oss identifierade kommunikationsbehov som i dagsläget inte tillgodoses av IM inte heller behöver göra det. Vi kom också fram till att IM skulle kunna utvecklas till att vara en brygga mellan annan kommunicerande programvara och kollegor.</p>
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Löfström, David. "Design och implementation av en Jabberklient i webbläsaren Opera." Thesis, Linköping University, Department of Computer and Information Science, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-17225.

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<p>Opera är främst en webbläsare, men innehåller även klienter för bl.a. mail och chat. Innan den här rapporten skrevs saknades dock en klient för instant messaging-protokollet Jabber. Denna rapport beskriver arbetsgången och resultatet av utvecklandet av en Jabberklient till Opera.</p><p>Eftersom det inte fanns nog med tid att utveckla en fullfjädrad Jabberklient beslutades det att målet skulle vara ett s.k. ”proof of concept”. Kraven sattes till grundläggande instant messagingfunktionalitet, som närvarostatushantering och möjlighet att skicka och ta emot meddelanden.</p><p>Målet uppfylldes och resultatet blev en Jabberklient med grundläggande funktionalitet. I enlighet med direktiven lades relativt lite fokus på gränssnittet. Klienten har kända brister och användarvänligheten går att öka.</p><p>Resultatet skulle kunna utgöra grunden för en komplett Jabberklient. Kvar att göra är att förbättra gränssnittet för att matcha resten av Opera i användbarhet. Alla krav i Jabberspecifikationen bör också uppfyllas, speciellt eftersom företaget är stolt över att Opera följer standarder väl1. För att inte vara sämre rustad än andra Jabberklienter bör även extra funktionalitet läggas till, såsom samtalshistorik, filöverföring och möjligheten att använda andra instant messaging-protokoll via Jabberkontot.</p><br><p>Opera is first and foremost a web browser, but it also has e-mail and chat clients. Before this thesis was written however, it did not have a client for the instant messaging protocol Jabber. This thesis describes the workflow and the results of the development of a Jabber client for Opera.</p><p>Since there wasn’t enough time to develop a full-featured Jabber client, it was decided that the goal would be a proof of concept. The requirements were basic instant messaging functionality, which means the proper handling of presence information and the ability to send and receive instant messages.</p><p>The goal was achieved and the result was a Jabber client with basic functionality. In accordance with the directives, the user interface was not a primary focus. The client has known flaws and the usability is not as good as it could be.</p><p>The result could be used as the foundation of a releasable Jabber client. One of the things left to do is to improve the user interface so it matches the usability of the rest of Opera. All the requirements of the Jabber specification should also be fulfilled, especially since the company takes pride in the standards compliance of Opera2. In order to match the features of other Jabber clients, extra functionality should be added as well. Some examples would be message history, file transfer and the ability to use other instant messaging protocols through the Jabber account.</p>
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Karmazín, Jaromír. "Using Near-Field Communication (NFC) to Improve Messaging Privacy on Android OS." Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2016. http://www.nusl.cz/ntk/nusl-255362.

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V této práci vytváříme jednoduchý systém pro rychlou textovou komunikaci (IM), který využívá technologii Near-Field Communication (NFC) ke zlepšení bezpečnosti a soukromí. V první části zkoumáme samotnou technologii NFC. Poté se věnujeme možnostem NFC v operačním systému Android pro chytrá mobilní zařízení a také existujícím aplikacím, které tyto možnosti využívají. Rovněž zkoumáme nejmodernější přístup k bezpečnému IM, zejména Signal Protocol a jeho open-source implementaci pro Android. Dále pak navrhujeme IM systém, který používá Signal Protocol pro šifrování zpráv a NFC pro výměnu kryptografického materiálu, aniž by vyžadoval použití telefonních čísel nebo důvěryhodnou třetí stranu. Nakonec předkládáme vzorovou implementaci klientské i serverové aplikace a zhodnocení vlastností tohoto systému z hlediska soukromí a bezpečí.
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Janssen, Heike Kathrin [Verfasser]. "Zur Syntax in den digitalen Medien: orate Konstruktionen im Kontext der Kommunikationsform Instant Messaging / Heike Kathrin Janssen." Paderborn : Universitätsbibliothek, 2016. http://d-nb.info/1104271931/34.

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Books on the topic "Instant messaging (IM)"

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1972-, Dreyer Kathleen M., ed. IM and SMS reference services for libraries. ALA TechSource, an imprint of the American Library Association, 2012.

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Kendall, Peggy. Rewired: Youth ministry in an age of IM and MySpace. Judson Press, 2007.

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Kendall, Peggy. Connected: Christian parenting in an age of IM and MySpace. Judson Press, 2007.

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IM Instant Messaging Security. Elsevier, 2005. http://dx.doi.org/10.1016/b978-1-55558-338-5.x5000-0.

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Rittinghouse, PhD CISM John, and PhD, CISM, CISSP, James F. Ransome. IM Instant Messaging Security. Digital Press, 2005.

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Gunn, Angela. Ping!: The Yahoo! Messenger Guide to All Things IM. Sterling, 2005.

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IM. Quest, 2007.

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Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. AMACOM/American Management Association, 2004.

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(Contributor), Paul Piccard, Brian Baskin (Contributor), George Spillman (Contributor), and Marcus Sachs (Technical Editor), eds. Securing Im and P2P Applications for the Enterprise. Syngress, 2005.

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(Foreword), Duffy Robbins, ed. Rewired: Youth Ministry in an Age of Im and Myspace. Judson Press, 2007.

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Book chapters on the topic "Instant messaging (IM)"

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Wang, Zongjiang. "Instant Messaging IM Virus Spread of Complex Network." In Lecture Notes in Electrical Engineering. Springer London, 2013. http://dx.doi.org/10.1007/978-1-4471-4847-0_23.

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Goethe, Ole. "Approaching Instant Messaging (IM) by Connecting Usage Scenario and User Interaction for More Meaningful Notification." In Human Interaction, Emerging Technologies and Future Applications III. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-55307-4_41.

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Bridgewater, Rachel, and Meryl B. Cole. "IM basics." In Instant Messaging Reference. Elsevier, 2009. http://dx.doi.org/10.1016/b978-1-84334-357-8.50003-0.

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Bridgewater, Rachel, and Meryl B. Cole. "Issues with IM reference." In Instant Messaging Reference. Elsevier, 2009. http://dx.doi.org/10.1016/b978-1-84334-357-8.50009-1.

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Bridgewater, Rachel, and Meryl B. Cole. "Conducting the IM reference interview." In Instant Messaging Reference. Elsevier, 2009. http://dx.doi.org/10.1016/b978-1-84334-357-8.50005-4.

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Bridgewater, Rachel, and Meryl B. Cole. "Promoting your IM reference service." In Instant Messaging Reference. Elsevier, 2009. http://dx.doi.org/10.1016/b978-1-84334-357-8.50010-8.

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Bridgewater, Rachel, and Meryl B. Cole. "Taking your service to the next level: widgets, enterprise IM and collaborative IM." In Instant Messaging Reference. Elsevier, 2009. http://dx.doi.org/10.1016/b978-1-84334-357-8.50008-x.

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Bridgewater, Rachel, and Meryl B. Cole. "Basic IM reference - set-up and use." In Instant Messaging Reference. Elsevier, 2009. http://dx.doi.org/10.1016/b978-1-84334-357-8.50004-2.

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Rittinghouse, John W., and James F. Ransome. "IM Malware." In IM Instant Messaging Security. Elsevier, 2005. http://dx.doi.org/10.1016/b978-155558338-5/50006-0.

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"IM Policy Essentials." In IM Instant Messaging Security. Elsevier, 2005. http://dx.doi.org/10.1016/b978-155558338-5/50014-x.

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Conference papers on the topic "Instant messaging (IM)"

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Rana, Muhammad Ehsan, Gong Wei, and Peter Hoornaert. "An Enterprise Instant Messaging (EIM) solution to cater issues associated with instant messaging (IM) in business." In 2015 IEEE Student Conference on Research and Development (SCOReD). IEEE, 2015. http://dx.doi.org/10.1109/scored.2015.7449321.

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Siti Rahayu Abdul Aziz, Adlan Al-Farooq Razalan, Noorhayati Mohamad Noor, and Mohd Suhaimi Sauti. "Proactive notification system using instant messaging bot (IM bot)." In 2010 International Conference on Science and Social Research (CSSR). IEEE, 2010. http://dx.doi.org/10.1109/cssr.2010.5773871.

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de Vos, H., H. Hofte, and H. de Poot. "IM [@work]: adoption of instant messaging in a knowledge worker organisation." In 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the. IEEE, 2004. http://dx.doi.org/10.1109/hicss.2004.1265072.

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Segoro, Mauli Bayu, and Prasetyo Adi Wibowo Putro. "Implementation of Two Factor Authentication (2FA) and Hybrid Encryption to Reduce the Impact of Account Theft on Android-Based Instant Messaging (IM) Applications." In 2020 International Workshop on Big Data and Information Security (IWBIS). IEEE, 2020. http://dx.doi.org/10.1109/iwbis50925.2020.9255501.

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Reports on the topic "Instant messaging (IM)"

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Jennings, C. vCard Extensions for Instant Messaging (IM). Edited by J. Reschke. RFC Editor, 2007. http://dx.doi.org/10.17487/rfc4770.

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2

Mahy, R. A Telephone Number Mapping (ENUM) Service Registration for Instant Messaging (IM) Services. RFC Editor, 2007. http://dx.doi.org/10.17487/rfc5028.

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