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Journal articles on the topic 'Internationalisation of services'

Author: Grafiati

Published: 4 June 2021

Last updated: 29 January 2023

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1

Vandermerwe, Sandra, and Michael Chadwick. "The Internationalisation of Services." Service Industries Journal 9, no. 1 (1989): 79–93. http://dx.doi.org/10.1080/02642068900000005.

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2

Inzelt, Annamária. "Internationalisation, Technology and Services." Research Policy 33, no. 8 (2004): 1247–48. http://dx.doi.org/10.1016/j.respol.2004.02.003.

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3

Belhoste, Nathalie, Rachel Bocquet, Véronique Favre-Bonté, and Frédéric Bally. "How do SMEs use support services during their internationalisation process: A comparative study of French traditional SMEs and INVs in Asia." International Small Business Journal: Researching Entrepreneurship 37, no. 8 (2019): 804–30. http://dx.doi.org/10.1177/0266242619871165.

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This article integrates research on the internationalisation processes of small and medium sized enterprises (SMEs) and export assistance services to investigate how such firms use support services drawing upon a large, qualitative study of 32 French traditional SMEs and international new ventures (INVs) that have entered Asia. Our key contribution is to consider the time to internationalisation (gradual or rapid) and the stage of internationalisation (entrance or intensification) rather than export intensity alone, and to examine how support services can help SMEs internationalise. The identification of different configurations of uses leads to the development of theoretical propositions that extend existing models pertaining to support services and firm internationalisation. These findings have several important managerial implications for support services to target their offer more precisely to two types of SMEs; they also provide useful guidance for SMEs to determine which tailor-made offerings from private and public actors are most applicable to their internationalisation efforts.

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Braga, Alexandra, Carla Susana Marques, and Zélia Serrasqueiro. "Internationalisation Strategy of Knowledge-Intensive Business Services." Journal of the Knowledge Economy 9, no. 2 (2017): 359–77. http://dx.doi.org/10.1007/s13132-017-0461-5.

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5

Jack, Robert, Sharif As-Saber, and Ron Edwards. "Service embeddedness and its role in a firm’s internationalisation process." International Journal of Operations & Production Management 35, no. 3 (2015): 346–69. http://dx.doi.org/10.1108/ijopm-05-2010-0121.

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Purpose – Perceived differences in the composition of goods and services forms the basis of a significant degree of analysis of the firm internationalisation process. In particular, product inseparability is highlighted as a distinguishing feature of service offerings and purports to explain the different approaches to internationalisation strategy adopted by service firms. The research, however, proposes that the division of goods and services into distinct products is outmoded. Rather, it is important to understand the extent of service components that embody, or are embedded in, a product offering. The authors argue that this “service embeddedness” influences the process by which a firm internationalises. The paper aims to discuss these issues. Design/methodology/approach – Based on ten case studies of Australian international firms, this paper examines the impact of service embeddedness on a firm’s internationalisation process. Findings – The research underlines that firms approach internationalisation with a view of ensuring that the various activities that combine to form their product offering are available to their international clients. Research limitations/implications – From an academic perspective, a dichotomous approach to products (good or service) underestimates the role that embedded services have on a firm’s internationalisation process. The research, therefore, has implications for researchers and practitioners as it highlights the importance of delivering products internationally that comprise of both good and embedded service components. Originality/value – The research develops a deeper understanding of the extent and nature of separability within individual product categories from international production and operations perspectives.

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Munusamy, M. Miandy, and Azirah Hashim. "The internationalisation of higher education: a networking based conceptual framework." AEI Insights: An International journal of Asia-Europe relations 6, no. 1 (2020): 35–53. http://dx.doi.org/10.37353/aei-insights.vol6.issue1.3.

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Internationalisation is an important worldwide phenomenon and a major trend in higher education. It is also one of the ways nations react to the impact of globalisation. There are multiple rationales that encourage various national governments, higher education institutions, international organisations and the private sector to proactively engage in educational services across national borders. Internationalisation theories have primarily focused on the internationalisation process in the business and economic dimensions, but since 1980s, it has influenced the structure of education and higher education systems. The network approach emphasises the benefits of developing long-term interactions with foreign markets, institutions and individuals. Networking also provides an important motivation for nations and higher education institutions to enrich international activities and expand their landscape, share best practices as well as transfer knowledge and balance risks. The study explores the Uppsala and network theories of internationalisation and its feasibility for examining networking in the internationalisation of higher education. It provides new insights into how the network model of internationalisation allows the influence of external actors or organisations to impact on the process of internationalisation of higher education. A conceptual framework on networking perspectives in internationalisation, which has the potential to contribute towards achieving internationalisation goals and the enhancing quality of higher education is proposed.

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7

Mattsson, Jan. "Learning How to Manage Technology in Services Internationalisation." Service Industries Journal 20, no. 1 (2000): 22–39. http://dx.doi.org/10.1080/02642060000000002.

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8

Schulz, Christian. "Foreign environments: The internationalisation of environmental producer services." Service Industries Journal 25, no. 3 (2005): 337–54. http://dx.doi.org/10.1080/02642060500050418.

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9

Frezghi, Tesfaldet Ghilay, and Samson Maekele Tsegay. "Internationalisation of Higher Education in China: A Critical Analysis." Social Change 49, no. 4 (2019): 643–58. http://dx.doi.org/10.1177/0049085719886693.

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Internationalisation is becoming the main catalyst for the development of higher education in China. Through document analysis, this study explores the concept of internationalisation by examining the role of the Chinese government and student mobility. The study argues that internationalisation of higher education in China is directed by the government with financial and diplomatic leverages. The government exerts significant influence on higher education institutions (HEIs) through legislation, funding, planning and evaluation. Furthermore, the study notes that internationalisation of higher education is providing China with economic and cultural capital. However, there still is a lot of work to be done to advance the internationalisation process of Chinese HEIs. The HEIs need to further strengthen and expand their international programmes. They should also provide adequate social and academic services to international students, and promote Chinese–international student interaction.

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10

Orava, M. "Globalising medical services: Operational modes in the internationalisation of medical service firms." Journal of Medical Marketing 2, no. 3 (2002): 232–40. http://dx.doi.org/10.1057/palgrave.jmm.5040081.

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11

Mewaldt, Andrea. "The Market-Oriented And Integrative Management Model For Successful Internationalisation Of Vocational Education And Training Services." Journal of Service Science (JSS) 7, no. 1 (2015): 53–70. http://dx.doi.org/10.19030/jss.v7i1.9108.

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Export of VET services has become the rapidly growing business field within the service sector. Austria and Germany traditionally run the vocational education and training (VET) by the so-called Dual Apprenticeship System, the public-private co-management of employers and public vocational schools. Both countries promote VET internationalisation, and VET service providers seek for respective management strategies. This paper contributes to the question How do VET providers successfully internationalise?As finding the paper presents the market-oriented and integrative management model for VET internationalisation into emerging markets. The explorative study applied the market-oriented innovation management research method that was chosen to highlight the paradigm shift in VET internationalisation towards market-orientation. Moreover, the method strongly involves the users view what is is in compliance with latest value creation and value co-creation theories in service management.

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12

O'Farrell, P. N., L. Moffat, and P. A. Wood. "Internationalisation by Business Services: A Methodological Critique of Foreign-Market Entry-Mode Choice." Environment and Planning A: Economy and Space 27, no. 5 (1995): 683–97. http://dx.doi.org/10.1068/a270683.

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In this paper the work of geographers, economists, and management scientists in studying interregional and international expansion by service companies is reviewed. A critique is presented of some of the fundamental methodological problems inherent in analysing foreign-market entry-mode choice. These are particularly apparent when studying the process of business service-sector internationalisation. Issues discussed include inconsistencies in the definition of which entry decision to analyse; the level of aggregation to adopt when modelling mode choice; mode choice and cooperative organisational networks; different approaches to measuring cultural distance and country risk; and the methodologies used to develop scales to represent the constructs relevant to internationalisation.

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13

Grant, Robert M., and Markus Venzin. "Strategic and Organisational Challenges of Internationalisation in Financial Services." Long Range Planning 42, no. 5-6 (2009): 561–87. http://dx.doi.org/10.1016/j.lrp.2009.10.005.

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14

Doloreux, David, and Anika Laperrière. "Internationalisation and innovation in the knowledge-intensive business services." Service Business 8, no. 4 (2013): 635–57. http://dx.doi.org/10.1007/s11628-013-0211-0.

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15

Jerman-Blažič, Borka. "Tool supporting the internationalisation of the generic network services." Computer Networks and ISDN Systems 27, no. 3 (1994): 429–35. http://dx.doi.org/10.1016/0169-7552(94)90117-1.

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16

Kovaitė, Kristina, Paulius Šūmakaris, Jelena Stankevičienė, and Renata Korsakienė. "Industry 4.0 as the Driving Force of SME Internationalisation: A Case of Lithuania." Economics and Business 33, no. 1 (2019): 192–206. http://dx.doi.org/10.2478/eb-2019-0014.

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Abstract Small and medium-sized enterprises (SMEs) are assumed to be one of the key contributors to the country’s economic growth and social welfare. Thus, their internationalisation appears to be inevitable considering how globalisation processes have changed the rules of competition in recent decades. Smart and digitalised technologies (Internet of Things and Services, etc.) decentralise communication and provide the opportunities for new firms to overcome the barriers of geographical location and access international markets through co-creation business models and changes of the value chains. The paper aims at analysing and disclosing how the fourth industrial revolution (Industry 4.0) influences SME internationalisation. The present study is grounded on the research of extant scientific literature and assessment of experts. The research demonstrates that Industry 4.0 positively influences the internationalisation of SMEs on a number of dimensions. The recommendations for managers and policymakers how to foster internationalisation of SMEs are suggested.

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17

Camus Moller, Juan Pablo, Patricio Morcillo, and Jose Maria Fernandez-Crehuet. "Entrepreneurial Leadership as a Determining Factor in the Internationalisation of Technology Driven Knowledge Intensive Services within Spanish SMEs." Applied Economics and Finance 5, no. 4 (2018): 53. http://dx.doi.org/10.11114/aef.v5i4.3124.

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The aim of this research project is to generate a general framework to evaluate entrepreneurial leadership as a driving influence in the internationalisation process of a Knowledge Intensive SME and to understand behavioural patterns of entrepreneurial leadership which might influence its internationalization.The study uses a sample of 892 small and medium enterprises (SMEs) in the technology based knowledge intensive sectors from the Spanish Technological and Innovation Panel (PITEC) to analyse the impact of three dimension of entrepreneurial leadership -entrepreneurial and managerial elements; absorptive capacity and networks elements and strategic and innovative elements- upon exports as one of those preferred vehicles for SME internationalisation. The research uses linear and logistic regressions to examine the links of the different components of entrepreneurial leadership and shows the extent of a positive relationship between the proposed constructs of entrepreneurial leadership with the internationalisation of knowledge intensive SME in Spain.An additional value of the research is to provide a better understanding of the future of new enabling technologies for SMEs and their possible impact in any international endeavour where entrepreneurial leadership plays a critical function.

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18

McQuillan, Deirdre, Pamela Sharkey Scott, and Vincent Mangematin. "From outsider to insider: how creative professional service firms internationalise." International Marketing Review 35, no. 5 (2018): 869–88. http://dx.doi.org/10.1108/imr-09-2013-0207.

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Purpose The management of reputation and status is central to creative professional service firms (CPSFs) rendering the internationalisation process a particular challenge. The authors build on arguments that internationalisation requires moving from outsidership to insidership within client networks and focus on how CPSFs build signals about quality to start this process. The paper aims to discuss these issues. Design/methodology/approach The exploration draws from the international business, professional services and organisational status bodies of literature. A multiple case study design was developed comprising ten Irish architecture firms. In-depth semi-structured interviews were conducted. Findings The findings clarify how relationships start in the internationalisation process through signal building about quality. This allows CPSFs to join client networks moving from outsidership to insidership. The findings systemise three different approaches for CPSFs: from outsidership to insidership within a local market network, within a global industry network and within a global project network. Research limitations/implications Research within other sectoral and geographical contexts could support transferability of the findings. Practical implications The study has implications for international business strategies as it identifies multiple paths to relevant network insidership and the tactical responses managers can use to achieve this. Originality/value The authors believe that incorporating signal-building mechanisms into the internationalisation process is a novel approach to theorizing about how CPSFs move from outsidership to insidership. The authors offer important theoretical insights into the international business, professional service firm and organisational status literatures. CPSF business leaders should benefit as it helps them to focus on a portfolio of signal-building approaches that can start the internationalisation process.

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19

Stare, M. "The Pattern of Internationalisation of Services in Central European Countries." Service Industries Journal 22, no. 1 (2002): 77–91. http://dx.doi.org/10.1080/714005062.

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20

Martinez-Gomez, Victor, Amparo Baviera-Puig, and Francisco Mas-Verdú. "Innovation policy, services and internationalisation: the role of technology centres." Service Industries Journal 30, no. 1 (2009): 43–54. http://dx.doi.org/10.1080/02642060802398101.

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21

Ahsan, M. J. F. Fazeela, and Siriyama Kanthi Herath. "Internationalisation process of John Keells computer services in Sri Lanka." International Journal of Services and Standards 2, no. 4 (2006): 437. http://dx.doi.org/10.1504/ijss.2006.015531.

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22

Bulatova, Olena, and Оleg Zaikovsky. "International mobility of students in modern conditions of transformation in the global market of services (regional aspect)." Research Papers in Economics and Finance 4, no. 2 (2020): 19–27. http://dx.doi.org/10.18559/ref.2020.2.2.

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Modern global processes are stated to have significantly influenced transformations in the higher education system. On the other hand, internationalisation of higher education has become a key factor in the development of global processes. Accor-dingly, it becomes necessary to determine the specific nature of the internationalisation processes of higher education in different countries, as well as the involvement thereof in the processes of academic mobility at establishing the educational space transformation under the conditions of globalization, at grounding the changing place and role of universities as higher education internationalisation contribute to enhancing the convergence of national educational systems, providing a significant influence on the level of competitiveness of national economies. The authors define the peculiarities of attrac-ting countries to mobility processes and systematise the waves of international student mobility, taking into account the geopolitical and geo-economic factors of positive and negative influence of institutional drivers. Furthermore, dynamic shifts in international student mobility are calculated and the regional distribution of foreign students by educational level is determined. The purpose of the article is to identify the waves and substantiate the factors of international student mo-bility in the context of the transformation of the global market of educational services.

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23

Bhatt, P. R. "Internationalisation and Innovation: A Case Study of Nokia." Vision: The Journal of Business Perspective 6, no. 2 (2002): 121–29. http://dx.doi.org/10.1177/097226290200600212.

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NOKIA is one of the ‘e-generation’ companies, which relies on the web to conduct their everyday business, demanding richer and more personalized experience. Its objective is ‘to transform the Digital Age to a truly Mobile Age’, giving everyone access to information. Nokia is the undisputed global king of mobile communication. Its strategy is to become a global player in telecommunications through ‘collaboration and innovations'. It has made spectacular innovations in mobile communications. It brought technologies such as General Packet Radio Services (GPRS), Wideband Code Division Multiple Access (CDMA) as the mobile moves third generation (3G). Nokia has established their cutting edge technology and trend settling lifestyle offerings while unveiling their mobile handset products. In 3G services, Nokia will give e-mail, weather information maps, rout planning, traffic information, bank account data, views, travel information, etc. Nokia adopted a strategy of mergers, acquisitions, alliance and collaboration to gain superiority in technology and competitive advantage. While Nokia is the market leader in handset manufacturing with 35.3% share, Ericsson is the king of wireless network equipment with 33% market share. Nokia's performance was impressive during 1996–2000. Nokia's future growth areas include market leadership in security infrastructure for corporates, supplying solutions to help corporations block viruses and intruders at their network gateways.

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24

Philippe, Jean, and Pierre-Yves Léo. "Influence of entry modes and relationship modes on business services internationalisation." Service Industries Journal 31, no. 4 (2011): 643–56. http://dx.doi.org/10.1080/02642069.2010.504826.

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25

Jakopin, Nejc M. "Internationalisation in the telecommunications services industry: Literature review and research agenda." Telecommunications Policy 32, no. 8 (2008): 531–44. http://dx.doi.org/10.1016/j.telpol.2008.06.003.

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26

Castellani, D., R. Evangelista, B. Maggi, and V. Meliciani. "The role of business services for innovation, internationalisation and structural change." Structural Change and Economic Dynamics 25 (June 2013): 74–76. http://dx.doi.org/10.1016/j.strueco.2013.03.001.

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27

Cunningham, Stuart, and Alexa Scarlata. "New forms of internationalisation? The impact of Netflix in Australia." Media International Australia 177, no. 1 (2020): 149–64. http://dx.doi.org/10.1177/1329878x20941173.

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This article examines the impact of multinational subscription video-on-demand (SVOD) services in Australia, noting the degree to which a stalled policy response to the challenge of unregulated SVOD services has been shaken up by coronavirus disease 2019 (COVID-19). We look at the phenomenon from a screen-ecological perspective – where dynamics of consumption, reviewing, production and regulation are interdependently and often contradictorily in play. We examine how these diverse, sometimes conflicted, perspectives can be approached as responding to new forms of internationalisation presented principally by the operations of Netflix in Australia (Amazon Prime Video, Disney+ and Apple TV+ are also mentioned when relevant). This article is part of a larger project (ARC Discovery DP190100978 Internet-Distributed Television: Cultural, Industrial and Policy Dynamics, chief investigators Ramon Lobato, Amanda Lotz, Stuart Cunningham) studying the cultural, industrial and policy dynamics of multinational SVOD globally and in situ locally.

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28

Thrassou, Alkis, and Demetris Vrontis. "Internet marketing by SMEs: towards enhanced competitiveness and internationalisation of professional services." International Journal of Internet Marketing and Advertising 4, no. 2/3 (2008): 241. http://dx.doi.org/10.1504/ijima.2008.017024.

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29

Winch, Graham M. "Internationalisation strategies in business-to-business services: the case of architectural practice." Service Industries Journal 28, no. 1 (2008): 1–13. http://dx.doi.org/10.1080/02642060701725347.

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30

Bryson, J. R. "Services and Internationalisation: Annual Report on the Progress of Research into Service Activities in Europe in 1998." Service Industries Journal 21, no. 1 (2001): 227–40. http://dx.doi.org/10.1080/714005006.

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Ball, David A., Valerie J. Lindsay, and Elizabeth L. Rose. "Rethinking the paradigm of service internationalisation: Less resource-intensive market entry modes for information-intensive soft services." Management International Review 48, no. 4 (2008): 413–31. http://dx.doi.org/10.1007/s11575-008-0024-x.

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Vatne, E. "Local Resource Mobilisation and Internationalisation Strategies in Small and Medium Sized Enterprises." Environment and Planning A: Economy and Space 27, no. 1 (1995): 63–80. http://dx.doi.org/10.1068/a270063.

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Research on Fordism, industrial districts and flexible specialisation all emphasise a new role for small and medium-sized enterprises (SMEs) and an increasing globalisation of the marketplace. Special focus has been directed towards the increasing externalisation of tasks and a corresponding increase in cooperative arrangements or networking. This paper reports from a Scandinavian empirical study of the internationalisation of SMEs, their use of external resources, and in what sense local resources are mobilised in the process of internationalisation. Relevant literature is surveyed and a conceptual model on internationalisation is developed. In this model local business environment, the internal resources of the firm, the quality of the manager, and the ability of the firm to make use of external resources explain the export behaviour of the firm. Four different regions were included in a quasi-experimental design, each including their population of SMEs in the mechanical and wood product sector. The empirical part of the paper is mostly descriptive and includes analyses of the structural differences between the SME populations in the four regions and a report on their involvement in subcontracting, interfirm relations, and their use of producer services. Next the export behaviour is analysed and a simple analysis of the model ends the paper.

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33

Eickelpasch, Alexander, and Alexander Vogel. "Introduction to a Special Issue: The Internationalisation of Services – Evidence from Micro Data." Applied Economics Quarterly 56, no. 1 (2010): 3–6. http://dx.doi.org/10.3790/aeq.56.1.3.

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34

Webster, Juliet. "The internationalisation of clerical work: A study of offshore services in the Carribbean." Research Policy 17, no. 4 (1988): 247–49. http://dx.doi.org/10.1016/0048-7333(88)90055-8.

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35

Chinnasamy, Jayakumar, and Jeannie Daniels. "The Role of Universities and Educators in Developing and Implementing Sustainable Developmental Goals." Andragoška spoznanja 25, no. 3 (2019): 47–60. http://dx.doi.org/10.4312/as.25.3.47-60.

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Universities and Higher Education Institutions (HEIs) are seen as having a social mission to deliver common good to society, both locally and globally. These institutions develop different policies due to global changes in Higher Education (HE), such as internationalisation and Sustainable Development (SD). They have an important role in setting sustainable developmental goals (SDGs) and also delivering them through teaching, research and other services. Effective delivery of SD practices relies upon educators who are directly involved in making the links between students and community. However, educators are not everywhere involved in developing policies, which impacts on their ability to deliver. This research, set in Scottish HEIs, investigates educators’ perceptions of internationalisation in HE, how the concept is constructed and delivered in their universities, and what – if any – involvement these educators have in developing policy. This paper argues that educators, especially HE educators, have potential that is neglected in developing SDGs.

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Gajendran, Thayaparan, Graham Brewer, and Malliga Marimuthu. "Internationalisation of construction business and e-commerce: Innovation, integration and dynamic capabilities." Construction Economics and Building 13, no. 2 (2013): 1–17. http://dx.doi.org/10.5130/ajceb.v13i2.3321.

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Despite the role of internet and web based applications in delivering competitive advantage through e-business process is widely acknowledged, little is done by way of research to use the dynamic capability framework, in exploring the role of ecommerce in the construction business internationalisation. The aim of this paper is to present a literature based theoretical exploration using dynamic capability view to discuss internationalising construction businesses through electronic commerce (e-commerce) platforms. This paper contextualises the opportunities for internationalising construction, using a mix of supply chain paradigms, embedded with e-commerce platforms. The paper concludes by identifying the potential of dynamic capabilities of a firm, exploiting the innovation and integration potential of different e-business systems, in contributing to the internationalisation of construction businesses. It proposes that contracting firms with developed dynamic capabilities, has the potential to exploit e-commerce platforms to channel upstream activities to an international destination, and also offers the firm’s products/services to international markets.

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37

De Jager, Johan, and Werner Soontiens. "Marketing and Reputation in the Services Sector." International Journal of Information Systems in the Service Sector 2, no. 3 (2010): 28–41. http://dx.doi.org/10.4018/jisss.2010070103.

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Over the past few decades the tertiary sector has developed from a predominantly inward focussed industry serving public interest to an internationalised and commercially competitive industry. Resulting from this fundamental change is a drive to better understand the most prominent dimensions that impact on internationalisation, more particularly, the expectations and experiences of students. Although some of these can be argued to be country specific, and thus differentiate between markets, others are universal and impact on the overall industry. One of the latter is a pressure to consider and treat students as clients introducing all the dynamics of service delivery and management. The primary objective of this paper is to identify the most important variables related to marketing and reputation issues when selecting a university in South-Africa and compare the same for Singapore students. This study revealed that the most important consideration for the South African sample, regarding marketing and reputation related variables when choosing an institution of higher education, is the academic reputation of the institution, while the marketing activities were regarded as priority by the Singaporean sample.

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Scholze, Frank. "Internationalisation of information services for publishers' open access policies: the DINI multilingual integration layer." Philosophy, Ethics, and Humanities in Medicine 3, no. 1 (2008): 19. http://dx.doi.org/10.1186/1747-5341-3-19.

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Vallaster, Christine, and Leslie de Chernatony. "Internationalisation of Services Brands: The Role of Leadership During the Internal Brand Building Process." Journal of Marketing Management 21, no. 1-2 (2005): 181–203. http://dx.doi.org/10.1362/0267257053166839.

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40

Peters, Bettina, Rebecca Riley, Iulia Siedschlag, Priit Vahter, and John McQuinn. "Internationalisation, innovation and productivity in services: evidence from Germany, Ireland and the United Kingdom." Review of World Economics 154, no. 3 (2018): 585–615. http://dx.doi.org/10.1007/s10290-018-0313-9.

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41

Abdullah, Nuraisyah Chua, Herwina Rosnan, and Norzayana Yusof. "Internationalisation of Healthcare: A fairer approach for local patients." Asian Journal of Environment-Behaviour Studies 4, no. 12 (2018): 47–60. http://dx.doi.org/10.21834/aje-bs.v4i12.338.

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 Malaysia is among the selected countries for medical tourism due to its excellent healthcare services. Nevertheless, there are concerns if service providers are balancing the local and foreign patients’ healthcare demands due to the similarities and differences of their behaviour on these two groups. Through literature analysis, it is found the lack of discussion on medical practitioners’ behaviour towards local patients, this paper aims to analyse the that unhealthy behaviour towards local patients is profound. Hence, the discussions are hoped to spark the policy-makers’ attention in restructuring the healthcare policy to realign the medical practitioners’ behaviour on both patient groups. Keywords:Medical Tourism; Healthcare Internationalisation; Medical Practitioners; Local Patients eISSN 2514-751X © 2019. The Authors. Published for AMER ABRAcE-Bs by e-International Publishing House, Ltd., UK. This is an open-access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) andcE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. https://doi.org/10.21834/aje-bs.v4i12.338

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42

Pahl, Claus, and Luke Collins. "Software Service Adaptation Based on Interface Localisation." International Journal of Systems and Service-Oriented Engineering 5, no. 1 (2015): 16–34. http://dx.doi.org/10.4018/ijssoe.2015010102.

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The aim of Web services is the provision of software services to a range of different users in different locations. Service localisation in this context can facilitate the internationalisation and localisation of services by allowing their adaption to different locales. The authors investigate three dimensions: (i) lingual localisation by providing service-level language translation techniques to adopt services to different languages, (ii) regulatory localisation by providing standards-based mappings to achieve regulatory compliance with regionally varying laws, standards and regulations, and (iii) social localisation by taking into account preferences and customs for individuals and the groups or communities in which they participate. The objective is to support and implement an explicit modelling of aspects that are relevant to localisation and runtime support consisting of tools and middleware services to automating the deployment based on models of locales, driven by the two localisation dimensions. The authors focus here on an ontology-based conceptual information model that integrates locale specification into service architectures in a coherent way.

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Virglerová, Zuzana, Jan Kramoliš, and Nicola Capolupo. "The impact of social media use on the internationalisation of SMEs." Economics & Sociology 15, no. 1 (2022): 268–83. http://dx.doi.org/10.14254/2071-789x.2022/15-1/17.

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Social media (SM) are one of the marketing tools growing in importance with increasing digitalisation. Companies use marketing to increase interest in their services or reach new customers. Therefore, SM can help companies access a new international market. The aim of this paper is to determine the impact of SM as a marketing strategy tool to gain a new market in the process of internationalisation of SMEs in the countries of Visegrad Four. The paper also evaluates differences in SM approaches according to the selected factors. To obtain relevant data, Tomas Bata University in Zlín organised empirical research in 2019-2020. The online form of the questionnaire was distributed among randomly selected SMEs. In total, 1,585 managers’ responses were analysed. The t-test was performed to compare means and the chi-square test was used to assess differences between variables. Data analysis was performed with SPSS 23 software. A statistically significant difference was found in the perception of the impact of SM on business performance. No statistically significant differences were shown in the case of SM use and the relation to internationalisation.

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Gorylev, A. I., and E. V. Kalinina. "Primary methods of internationalisation of higher legal education." Education and science journal 23, no. 9 (2021): 46–80. http://dx.doi.org/10.17853/1994-5639-2021-9-46-80.

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Introduction. Recent trends in the sphere of internationalisation of higher education expand theoretical insights into the dialectical nature of correlation between pedagogical science and educational practice, as well as the relationship between the general direc tions of the development of higher education, its national and regional specifics. An analysis of the experience of internationalisation of universities is required for the development of various models to modernise higher education, including legal education, and to substantiate practical recommendations for reforming the Russian higher education system. To date, an understanding has been reached of the need to internationalise higher education in the context of globalization to increase the competitiveness of the Russian higher education system, as evidenced by the Federal project to maximise the competitive position of Russian universities among the world’s leading scientific and educational centres (The Russian Academic Excellence Project 5-100). Internationalisation, being the key to optimising the export potential of Russian higher education, is essential for the modernisation of legal education.Aim. The research aimed to evaluate the productivity of actual instruments of international cooperation between universities and to outline optimal approaches to the usage of successful practices of international and Russian educational space to enhance the attractiveness of Russian legal education, and, as a consequence, the creation of a sustainable competitive advantage of a higher education institution.Methodology and research methods. Complex, interdisciplinary goals and tasks of the present research predetermined the application of gnoseological and synergetic approaches to the selection of research tools. The gnoseological approach facilitated a more profound analysis of the nature of internationalisation and integration of education in the current international processes. The synergetic approach resulted in the integration of pedagogical and legal research methods to define an optimal internationalisation strategy for the training of multiskilled legal professionals.Results. The authors assessed the effectiveness of the existing ways of internationalization of Russian legal education according to foreign student demand. A comprehensive analysis of the legal, political and social aspects of the current state of attractiveness of the Russian market of educational services and the need to identify the specifics of the internationalization of higher legal education was carried out. The experience monitoring of inter-university international cooperation allowed the authors to determine the conditions for the effectiveness of joint legal programmes (creation of an innovative educational environment, project activities and a flexible management system); to analyse modern pedagogical technologies applicable to legal disciplines; to determine the best schemes used by Russian and European universities for external mobility of students and teachers; to develop the proposals for the introduction of disciplines (for Russian students) provided in foreign languages by Russian and foreign teachers; to propose measures to improve the state policy in the field of interest, aimed at stimulating Russian universities to develop international joint educational programmes.Scientific novelty. The article presented the analysis of positive and negative experiences of Russian universities in application of internationalisation key tools in legal higher education. The acknowledged internationalisation methods of higher education were systematised in general. The additional ways for the integration of Russian legal education, in particular, to the international educational space, were identified.Practical significance consists in the approbation of new methods based on competency and practice-oriented approaches. The authors developed the guidelines for the implementation of internationalisation to enhance university competitive advantage and to increase the demand for graduates in labour market.

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SATO, CARLOS EDUARDO YAMASAKI. "PLATFORM LEADERSHIP OF INCUMBENT TELECOMMUNICATIONS OPERATORS: THE CASE OF BT 21ST CENTURY NETWORK (BT21CN)." International Journal of Innovation Management 18, no. 02 (2014): 1450015. http://dx.doi.org/10.1142/s1363919614500157.

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This paper addresses the problem of survival and growth of incumbent telecommunication operators. In particular, this paper investigates the extent to which the platform-based approach is appropriate for the internationalisation strategy (platform leadership) of incumbent telecommunications operators in the context of the transition to the Next Generation Network (NGN). It examines the case of BT in the UK, as a large-scale first mover in this transition, exploring the major transformation project BT 21st Century Network (BT21CN). The case demonstrates how the platform-based approach can be used to promote business transformation of an incumbent telecom operator in a turbulent environment. The platform architecture integrates two main features that are usually treated in different contexts and time frames in the literature: (i) the reusability of components and sub-systems (typically in the automotive industry); and (ii) the openness of the platform to external actors in order to drive innovation in the industry (typically in the ICT industry). BT21CN emerged as an industry platform, made possible by the maturation of the Internet Protocol (IP) as a "common technology" able to transport not only data, but also real time voice and video, with an acceptable quality of service (QoS). Reusability can help reducing costs and decreasing time-to-market for new products and services. However, openness of the platform to external actors has still limited impact due to the limited success of BT (and incumbent telecom operators in general) in their process of internationalisation. Thus, in the context of BT (and of potentially other incumbent telecom operators), the limitations in their process of internationalisation have a negative impact on the evolutionary dynamics of the platform-based approach.

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Dąbrowska, Anna, and Alicja Fandrejewska. "THE IMPORTANCE OF CULTURAL DIFFERENCES IN THE ERA OF INTERNATIONALISATION OF SERVICE ENTERPRISES." Acta Scientiarum Polonorum. Oeconomia 19, no. 1 (2020): 13–21. http://dx.doi.org/10.22630/aspe.2020.19.1.2.

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Moving an enterprise’s activity beyond the borders of its home country, under the conditions of expanding globalisation and European integration, creates a need to analyse the specific cultural conditionings of business activity as well as a need to deal with cultural diversity, because cultural differences affect business operations, including those activities consisting in providing services. The aim of the article is to draw attention to the importance of cultural differences in the era of internationalisation of service enterprises. The presented research findings point mainly to the difficulty arising from the broadly perceived language gap and the barriers resulting from misinterpretation of gestures and body language, and different behaviours, norms and standards in the working environment as well as stereotypes and prejudice. All the above factors influence business activity, building interpersonal business relations at various levels, and marketing activities such as product promotion.

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Msweli, Pumela. "Mapping the interplay between open distance learning and internationalisation principles." International Review of Research in Open and Distributed Learning 13, no. 3 (2012): 97. http://dx.doi.org/10.19173/irrodl.v13i3.1182.

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<p><span>Open distance learning is viewed as a system of learning that blends student support, curriculum and instruction design, flexibility of learning provision, removal of barriers to access, credit of prior learning, and other academic activities such as programme delivery and assessment for the purpose of meeting the diverse needs of students. Internationalisation, on the other hand, is viewed as a process that blends intercultural international dimensions into different academic activities, such as teaching, learning, and research, into the purpose and functions of higher education. The common feature in the narratives that define open distance learning and internationalisation is the blending of university services to achieve specific outcomes. This blending feature has instigated an inquiry into identifying the interplay between the two concepts in as far as how the concepts are defined and what their goals and rationale are in the context of higher education institutions. While there are a breadth and variety of interpretations of the two concepts, there are differences and common features. The purpose of such an analysis is to open a new window through which institutions of higher learning can be viewed.</span></p><input id="gwProxy" type="hidden" /><input id="jsProxy" onclick="if(typeof(jsCall)=='function'){jsCall();}else{setTimeout('jsCall()',500);}" type="hidden" /><input id="gwProxy" type="hidden" /><input id="jsProxy" onclick="if(typeof(jsCall)=='function'){jsCall();}else{setTimeout('jsCall()',500);}" type="hidden" />

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Mugobo, Virimai, and Muzi Jeremia Manzi. "Internationalisation models and trajectories of gold jewellery in Johannesburg: a conjectural discursive approach." EUREKA: Social and Humanities, no. 4 (July 30, 2021): 9–25. http://dx.doi.org/10.21303/2504-5571.2021.001833.

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The gold jewellery industry is a lucrative sector. It operates within global consumer international networks. The underpinning models of internationalisation of gold jewellery from a theoretical standpoint, are key in comprehending export competitiveness potential. This means that for any company and country to achieve success, they ought to have competitive dominance in the export market, driven by a particular model. This study established that the main trends that characterise gold jewellery exports are underpinned by an aggressive internalisation thrust, which should be supported by market consolidation; market growth; a new channel landscape to push through the products; market consumption trends, absorption capacity, and global fast-fashion demand of gold jewellery. It emerged in this study, that the gold jewellery sector in Johannesburg has many dynamics that affect the ability of gold jewellery exporters to be competitive on the international market. There is a need to implement internationalisation strategies that include the creation of market linkages, standardisation and adaptation of products and services to the changing global market environment. The objective of this study was to investigate the efficacy of the internationalisation models, adopted by jewellery exporters in Johannesburg. The study used both theoretical and empirical data, obtained from the sector. The key finding from the study is that gold jewellery remains one of the most important export commodities in growing economies, such as South Africa. Exports bring the much-needed foreign currency, yet the sector in Johannesburg has very few corporates and individually owned businesses that are connected to the international markets to optimally exploit the opportunities in this sector. Using the mixed review methodology and empirical field data, the study offers propositions to enhance export competitiveness for companies, operating in developing countries.

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Py, Loriane, and Fabrice Hatem. "Internationalisation et localisation des services : une analyse sectorielle et fonctionnelle appliquée aux firmes multinationales en Europe." Economie et statistique 426, no. 1 (2009): 67–95. http://dx.doi.org/10.3406/estat.2009.8043.

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Pinnington, Ashly H., and John T. Gray. "The global restructuring of legal services work? A study of the internationalisation of Australian law firms." International Journal of the Legal Profession 14, no. 2 (2007): 147–72. http://dx.doi.org/10.1080/09695950701616515.

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